I'm looking for a Customer Liasion Officer for a project in Social Housing Properties in Rickmansworth and High Wycombe for the next 6 months and potentially leading to a perm position. The Customer Liasion Officer will be expected to: Collecting and delivering documents, keys, and small materials between sites and offices Acting as a Customer Liaison Officer, providing clear and professional communication Updating customers on delivery times, access arrangements, and any changes Ideally I'm looking to speak to a Customer Liasion Officer that has: Tenant Liasion Officer to have experience in social housing properties Experience as a TLO / CLO And in return, the Customer Liasion Officer will receive: 20 per hour ( 35,000 per year) Mileage covered Ongoing work If you're interested in this Customer Liasion Officer role, then please apply online or email/call (url removed) on (phone number removed)
13/10/2026
Contract
I'm looking for a Customer Liasion Officer for a project in Social Housing Properties in Rickmansworth and High Wycombe for the next 6 months and potentially leading to a perm position. The Customer Liasion Officer will be expected to: Collecting and delivering documents, keys, and small materials between sites and offices Acting as a Customer Liaison Officer, providing clear and professional communication Updating customers on delivery times, access arrangements, and any changes Ideally I'm looking to speak to a Customer Liasion Officer that has: Tenant Liasion Officer to have experience in social housing properties Experience as a TLO / CLO And in return, the Customer Liasion Officer will receive: 20 per hour ( 35,000 per year) Mileage covered Ongoing work If you're interested in this Customer Liasion Officer role, then please apply online or email/call (url removed) on (phone number removed)
Customer Liaison Officer Location: London (with Travel across MTVH regions as required) Salary: £37,732 £39,717 per annum Reporting to: Customer Liaison Lead Contract: Full Time Make a Difference Where It Matters Most At MTVH, the safety of our customers is our number one priority. We are looking for a passionate and customer-focused Customer Liaison Officer to join our Building Safety team and play a key role in delivering building safety programmes that protect our residents and communities. This is an exciting opportunity to join a newly established team where you will act as the voice of the customer, ensuring residents are informed, supported and engaged throughout intrusive surveys, interim safety measures and remedial works programmes. You'll help shape how we communicate with customers while delivering an exceptional customer experience. What You'll Be Doing As a Customer Liaison Officer, you will: Lead communications with residents regarding building safety surveys and remedial works programmes. Act as the key point of contact between customers, Customer Services, surveyors and other internal teams. Manage customer enquiries, complaints and concerns, ensuring issues are resolved promptly and effectively. Produce regular customer communications and site updates. Support project teams in securing access to residents' homes to facilitate essential works. Build an understanding of residents' individual needs and vulnerabilities to deliver tailored support. Coordinate responses to enquiries from MPs and Councillors. Track, monitor and report on customer communications and customer satisfaction. Support continuous improvement initiatives to enhance the customer experience and service delivery. What We're Looking For We're seeking someone who is passionate about customer service and can build trust and confidence with residents during potentially challenging projects. You will have: Experience delivering exceptional customer service. Strong communication and presentation skills. Experience managing customer enquiries and complaints. Excellent organisational and prioritisation skills. Strong attention to detail and administration skills. Good understanding of tenancy, leasehold management and the Section 20 consultation process. Confidence working collaboratively with a wide range of stakeholders. Strong IT skills, including Microsoft Office applications. A proactive approach to problem solving and continuous improvement. Living Our MTVH Values At MTVH, our values guide everything we do: Care You put residents first, showing empathy, respect and understanding, particularly when supporting vulnerable customers. Dare You are confident making decisions, solving problems and challenging the status quo to improve services and customer outcomes. Collaborate You work effectively with colleagues, contractors, surveyors and stakeholders to achieve shared goals and deliver an excellent customer experience. Own You take responsibility for your work, follow through on commitments and ensure customer enquiries and complaints are resolved successfully Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England. Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable. MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives. In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging. These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day. We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. Phone: (phone number removed) Email: (url removed)
07/10/2026
Seasonal
Customer Liaison Officer Location: London (with Travel across MTVH regions as required) Salary: £37,732 £39,717 per annum Reporting to: Customer Liaison Lead Contract: Full Time Make a Difference Where It Matters Most At MTVH, the safety of our customers is our number one priority. We are looking for a passionate and customer-focused Customer Liaison Officer to join our Building Safety team and play a key role in delivering building safety programmes that protect our residents and communities. This is an exciting opportunity to join a newly established team where you will act as the voice of the customer, ensuring residents are informed, supported and engaged throughout intrusive surveys, interim safety measures and remedial works programmes. You'll help shape how we communicate with customers while delivering an exceptional customer experience. What You'll Be Doing As a Customer Liaison Officer, you will: Lead communications with residents regarding building safety surveys and remedial works programmes. Act as the key point of contact between customers, Customer Services, surveyors and other internal teams. Manage customer enquiries, complaints and concerns, ensuring issues are resolved promptly and effectively. Produce regular customer communications and site updates. Support project teams in securing access to residents' homes to facilitate essential works. Build an understanding of residents' individual needs and vulnerabilities to deliver tailored support. Coordinate responses to enquiries from MPs and Councillors. Track, monitor and report on customer communications and customer satisfaction. Support continuous improvement initiatives to enhance the customer experience and service delivery. What We're Looking For We're seeking someone who is passionate about customer service and can build trust and confidence with residents during potentially challenging projects. You will have: Experience delivering exceptional customer service. Strong communication and presentation skills. Experience managing customer enquiries and complaints. Excellent organisational and prioritisation skills. Strong attention to detail and administration skills. Good understanding of tenancy, leasehold management and the Section 20 consultation process. Confidence working collaboratively with a wide range of stakeholders. Strong IT skills, including Microsoft Office applications. A proactive approach to problem solving and continuous improvement. Living Our MTVH Values At MTVH, our values guide everything we do: Care You put residents first, showing empathy, respect and understanding, particularly when supporting vulnerable customers. Dare You are confident making decisions, solving problems and challenging the status quo to improve services and customer outcomes. Collaborate You work effectively with colleagues, contractors, surveyors and stakeholders to achieve shared goals and deliver an excellent customer experience. Own You take responsibility for your work, follow through on commitments and ensure customer enquiries and complaints are resolved successfully Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England. Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable. MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives. In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging. These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day. We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. Phone: (phone number removed) Email: (url removed)
Customer Liaison Officer Location: Wirral Contract: Full-Time Temporary 3 Months with Potential for Further Work Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. Due to continued growth, our client is seeking an experienced Customer Liaison Officer to join their team in Wirral on an initial 3-month temporary contract, with potential for further work. Overview of the Role As a Customer Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. You will work closely with site teams, clients, subcontractors, and local stakeholders to help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents throughout the project. Identify vulnerable residents and any additional support requirements. Respond professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works and recording property information and photographs where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs. Support social value initiatives and community engagement activities. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent), including English and Maths. Excellent organisational skills and the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Initial 3-month temporary contract. Potential for further work following the initial contract. Ongoing training and development opportunities. Opportunity to work on a large-scale retrofit and refurbishment programme. Supportive working environment. Potential for further career opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
29/09/2026
Contract
Customer Liaison Officer Location: Wirral Contract: Full-Time Temporary 3 Months with Potential for Further Work Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. Due to continued growth, our client is seeking an experienced Customer Liaison Officer to join their team in Wirral on an initial 3-month temporary contract, with potential for further work. Overview of the Role As a Customer Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. You will work closely with site teams, clients, subcontractors, and local stakeholders to help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents throughout the project. Identify vulnerable residents and any additional support requirements. Respond professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works and recording property information and photographs where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs. Support social value initiatives and community engagement activities. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent), including English and Maths. Excellent organisational skills and the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Initial 3-month temporary contract. Potential for further work following the initial contract. Ongoing training and development opportunities. Opportunity to work on a large-scale retrofit and refurbishment programme. Supportive working environment. Potential for further career opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Customer / Resident Liaison Officer Location: Birmingham Rate: 17.00 per hour Contract: Temporary - Long Term, with potential for permanent opportunity Start Date: ASAP Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch) Driving Licence & Own Vehicle: Essential We are currently recruiting for an experienced Customer / Resident Liaison Officer to work on a construction, regeneration and maintenance project in Birmingham . This is a long-term temporary opportunity with the potential to become permanent for the right candidate. The successful candidate will act as the main point of contact for residents throughout planned construction and maintenance works, ensuring residents are kept fully informed, supported and updated throughout the project. Key Responsibilities Act as the main point of contact for residents throughout construction and maintenance works Communicate with residents regarding upcoming, ongoing and completed works Handle resident queries, concerns and complaints in a professional and timely manner Carry out pre- and post-project resident engagement Prepare and distribute letters, newsletters and project updates Work closely with site teams, contractors and project managers Provide support to residents where works cause disruption Attend resident meetings and community engagement events Maintain accurate records of resident interactions, queries and issues Ensure resident feedback is communicated effectively to the wider project team Help build and maintain positive relationships between residents, contractors and the project team About You The ideal Customer / Resident Liaison Officer will have: Previous experience in a customer-facing or resident-facing role Ideally, experience within construction, housing, social housing, property or maintenance Excellent verbal and written communication skills Confidence dealing with complaints, queries and difficult situations Strong interpersonal and relationship-building skills Excellent organisational skills and attention to detail The ability to manage multiple tasks and priorities Good working knowledge of Microsoft Word and Excel A professional, approachable and empathetic manner A proactive and solutions-focused approach A full UK driving licence and access to your own vehicle Previous Job Titles That Could Suit This Role Candidates with experience as a Resident Liaison Officer, Customer Liaison Officer, Tenant Liaison Officer, Housing Officer, Resident Engagement Officer, Community Liaison Officer, Customer Service Officer or Customer Advisor may be suitable for this position. Experience working on social housing, refurbishment, regeneration, planned maintenance or construction projects would be highly advantageous. Apply Now If you are an experienced Customer / Resident Liaison Officer looking for a long-term opportunity in Birmingham, we would love to hear from you. 17.00 per hour Birmingham Monday-Friday Long-Term Temporary Potential Permanent Opportunity Please apply with an up-to-date CV and a member of our team will be in touch to discuss the role further.
22/09/2026
Seasonal
Customer / Resident Liaison Officer Location: Birmingham Rate: 17.00 per hour Contract: Temporary - Long Term, with potential for permanent opportunity Start Date: ASAP Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch) Driving Licence & Own Vehicle: Essential We are currently recruiting for an experienced Customer / Resident Liaison Officer to work on a construction, regeneration and maintenance project in Birmingham . This is a long-term temporary opportunity with the potential to become permanent for the right candidate. The successful candidate will act as the main point of contact for residents throughout planned construction and maintenance works, ensuring residents are kept fully informed, supported and updated throughout the project. Key Responsibilities Act as the main point of contact for residents throughout construction and maintenance works Communicate with residents regarding upcoming, ongoing and completed works Handle resident queries, concerns and complaints in a professional and timely manner Carry out pre- and post-project resident engagement Prepare and distribute letters, newsletters and project updates Work closely with site teams, contractors and project managers Provide support to residents where works cause disruption Attend resident meetings and community engagement events Maintain accurate records of resident interactions, queries and issues Ensure resident feedback is communicated effectively to the wider project team Help build and maintain positive relationships between residents, contractors and the project team About You The ideal Customer / Resident Liaison Officer will have: Previous experience in a customer-facing or resident-facing role Ideally, experience within construction, housing, social housing, property or maintenance Excellent verbal and written communication skills Confidence dealing with complaints, queries and difficult situations Strong interpersonal and relationship-building skills Excellent organisational skills and attention to detail The ability to manage multiple tasks and priorities Good working knowledge of Microsoft Word and Excel A professional, approachable and empathetic manner A proactive and solutions-focused approach A full UK driving licence and access to your own vehicle Previous Job Titles That Could Suit This Role Candidates with experience as a Resident Liaison Officer, Customer Liaison Officer, Tenant Liaison Officer, Housing Officer, Resident Engagement Officer, Community Liaison Officer, Customer Service Officer or Customer Advisor may be suitable for this position. Experience working on social housing, refurbishment, regeneration, planned maintenance or construction projects would be highly advantageous. Apply Now If you are an experienced Customer / Resident Liaison Officer looking for a long-term opportunity in Birmingham, we would love to hear from you. 17.00 per hour Birmingham Monday-Friday Long-Term Temporary Potential Permanent Opportunity Please apply with an up-to-date CV and a member of our team will be in touch to discuss the role further.
Job Title: Customer Liaison Officer Location: 100% Mobile (Within designated Customer Area/Region) Hourly Rate: £27.81 per hour (PAYE Umbrella) Contract Length: 6-month contract (Minimum, with potential to extend) Hours: 35 hours per week, Monday to Friday (9am 5pm with flexibility on start/finish times when required)Are you a proactive, customer-focused professional who thrives in a mobile, community-facing role? We are seeking a dedicated Customer Liaison Officer to deliver an exceptional, face-to-face service to tenants, homeowners, and shared owners across a designated region.In this role, you will be the primary visible presence in the community, resolving issues, managing local estates, and coordinating with specialist teams to ensure high standards of safety and service.Key Responsibilities Customer Engagement: Provide a visible, accessible face-to-face service to all residents, acting as the main point of contact and delivering service with a professional, customer-first approach. Issue Resolution: Set, track, and ensure the completion of actions with Estate Services, Asset Services, and specialist teams to resolve customer queries and exceed expectations. Income & Debt Management: Work proactively to maximize income and reduce outstanding debt within your defined customer area. Lettings & Void Management: Deliver a high-quality lettings service that ensures a seamless and welcoming experience for new customers from day one. Community & Safety: Address anti-social behaviour, fly-tipping, graffiti, and safeguarding alerts. Complete health and safety compliance actions, including Fire Risk Assessments (FRAs). Estate Inspections: Conduct regular estate inspections and take necessary actions to achieve quality, cleanliness, and safety standards. Stakeholder & Legal Liaison: Act as the primary contact for local stakeholders, including residents' associations, Local Authority Services, and the police. Attend and present cases at court and manage evictions when required. Administration & Performance: Maintain accurate, detailed customer records on internal systems. Manage your own budget, workload, and appointments while using data to monitor and improve performance. Skills and Experience Required Proven experience in a mobile, customer-facing liaison role (housing association, local authority, or property management experience is highly desirable). Strong capability to address sensitive issues such as anti-social behaviour, debt management, and safeguarding. Excellent organizational skills to manage a mobile workload, coordinate with multiple internal teams, and plan customer visits efficiently. Confident communication skills, with experience liaising with external stakeholders like local authorities and the police. Ability to work independently in a fully mobile capacity while maintaining accurate digital records and tracking performance metrics.
21/09/2026
Contract
Job Title: Customer Liaison Officer Location: 100% Mobile (Within designated Customer Area/Region) Hourly Rate: £27.81 per hour (PAYE Umbrella) Contract Length: 6-month contract (Minimum, with potential to extend) Hours: 35 hours per week, Monday to Friday (9am 5pm with flexibility on start/finish times when required)Are you a proactive, customer-focused professional who thrives in a mobile, community-facing role? We are seeking a dedicated Customer Liaison Officer to deliver an exceptional, face-to-face service to tenants, homeowners, and shared owners across a designated region.In this role, you will be the primary visible presence in the community, resolving issues, managing local estates, and coordinating with specialist teams to ensure high standards of safety and service.Key Responsibilities Customer Engagement: Provide a visible, accessible face-to-face service to all residents, acting as the main point of contact and delivering service with a professional, customer-first approach. Issue Resolution: Set, track, and ensure the completion of actions with Estate Services, Asset Services, and specialist teams to resolve customer queries and exceed expectations. Income & Debt Management: Work proactively to maximize income and reduce outstanding debt within your defined customer area. Lettings & Void Management: Deliver a high-quality lettings service that ensures a seamless and welcoming experience for new customers from day one. Community & Safety: Address anti-social behaviour, fly-tipping, graffiti, and safeguarding alerts. Complete health and safety compliance actions, including Fire Risk Assessments (FRAs). Estate Inspections: Conduct regular estate inspections and take necessary actions to achieve quality, cleanliness, and safety standards. Stakeholder & Legal Liaison: Act as the primary contact for local stakeholders, including residents' associations, Local Authority Services, and the police. Attend and present cases at court and manage evictions when required. Administration & Performance: Maintain accurate, detailed customer records on internal systems. Manage your own budget, workload, and appointments while using data to monitor and improve performance. Skills and Experience Required Proven experience in a mobile, customer-facing liaison role (housing association, local authority, or property management experience is highly desirable). Strong capability to address sensitive issues such as anti-social behaviour, debt management, and safeguarding. Excellent organizational skills to manage a mobile workload, coordinate with multiple internal teams, and plan customer visits efficiently. Confident communication skills, with experience liaising with external stakeholders like local authorities and the police. Ability to work independently in a fully mobile capacity while maintaining accurate digital records and tracking performance metrics.
Job Description - Resident Liaison Officer (RLO) Location: Westminster and surrounding areas Contract: Temporary to Permanent Salary: Up to 34,000 basic + 4,560 car allowance Total Package: 38,560 About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a team delivering kitchen and bathroom refurbishment works across social housing properties in Westminster and the surrounding areas. The successful candidate will be responsible for acting as the main point of contact between residents, contractors and the project team, ensuring refurbishment works are communicated clearly and carried out with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout kitchen and bathroom refurbishment programmes. Liaise with residents to arrange access, appointments and communicate work schedules. Explain the refurbishment process, timescales and any potential disruption. Manage resident queries, complaints and concerns professionally and promptly. Build positive relationships with residents, contractors and site teams. Carry out property visits and keep residents updated on progress. Maintain accurate records of resident communications, appointments and feedback. Support the project team in resolving issues and ensuring works are completed to a high standard. Ensure residents are treated with respect and kept informed throughout the refurbishment process. Essential Requirements Direct experience as a Resident Liaison Officer within social housing. Previous, hands-on experience supporting kitchen and bathroom refurbishment programmes - this is essential. Excellent communication and customer service skills. Experience dealing with resident concerns, complaints and access issues. Strong organisational skills and the ability to manage multiple properties and appointments. A professional, approachable and proactive attitude. What's on Offer? Temporary-to-permanent opportunity. Basic salary of up to 34,000. Additional 4,560 car allowance. Total annual package of 38,560. The opportunity to work on social housing refurbishment programmes across Westminster and the surrounding areas. Please note: Candidates must have direct kitchen and bathroom refurbishment experience alongside a background in resident liaison within social housing. Applications without this specific experience will not be considered.
17/10/2026
Contract
Job Description - Resident Liaison Officer (RLO) Location: Westminster and surrounding areas Contract: Temporary to Permanent Salary: Up to 34,000 basic + 4,560 car allowance Total Package: 38,560 About the Role We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a team delivering kitchen and bathroom refurbishment works across social housing properties in Westminster and the surrounding areas. The successful candidate will be responsible for acting as the main point of contact between residents, contractors and the project team, ensuring refurbishment works are communicated clearly and carried out with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout kitchen and bathroom refurbishment programmes. Liaise with residents to arrange access, appointments and communicate work schedules. Explain the refurbishment process, timescales and any potential disruption. Manage resident queries, complaints and concerns professionally and promptly. Build positive relationships with residents, contractors and site teams. Carry out property visits and keep residents updated on progress. Maintain accurate records of resident communications, appointments and feedback. Support the project team in resolving issues and ensuring works are completed to a high standard. Ensure residents are treated with respect and kept informed throughout the refurbishment process. Essential Requirements Direct experience as a Resident Liaison Officer within social housing. Previous, hands-on experience supporting kitchen and bathroom refurbishment programmes - this is essential. Excellent communication and customer service skills. Experience dealing with resident concerns, complaints and access issues. Strong organisational skills and the ability to manage multiple properties and appointments. A professional, approachable and proactive attitude. What's on Offer? Temporary-to-permanent opportunity. Basic salary of up to 34,000. Additional 4,560 car allowance. Total annual package of 38,560. The opportunity to work on social housing refurbishment programmes across Westminster and the surrounding areas. Please note: Candidates must have direct kitchen and bathroom refurbishment experience alongside a background in resident liaison within social housing. Applications without this specific experience will not be considered.
Site Manager - Planned Retrofit Works 55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
16/10/2026
Full time
Site Manager - Planned Retrofit Works 55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
16/10/2026
Contract
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
16/10/2026
Full time
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Resident Liaison Team Leaders (Direct Services) , you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Croydon - Tramshed office , with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Direct Services Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
15/10/2026
Full time
We're looking for a motivated and capable individual to join as a Resident Liaison Officer . At Southern Housing, our vision is to create communities where everyone has a safe home in a place where they are proud to live, with residents at the heart of everything we do. Reporting to the Resident Liaison Team Leaders (Direct Services) , you'll be the main point of contact for residents while maintenance works and projects are being delivered. You'll work closely with residents, contractors, the Complaints Resolution Team and other internal teams to help shape services, identify individual requirements and maintain a high standard of customer care. Your day-to-day responsibilities will include: • Acting as the primary point of contact for residents having work carried out to their homes, estates or communal areas, including attending pre-work surveys where required. • Preparing and providing residents with clear pre-works information, while maintaining regular and effective communication throughout the works. • Organising, delivering and attending resident meetings, consultation activities, working parties, forums and focus groups. • Managing complaints, including undertaking visits or investigations, and working with the Complaints Resolution Team to prepare responses and capture lessons learned. • Analysing performance information and customer satisfaction feedback, preparing reports and presenting KPIs and other relevant data. You'll also contribute to continuous improvement by listening to resident feedback, identifying trends and learning points, supporting resident involvement and helping to improve the quality and effectiveness of our services. This role is based at our Croydon - Tramshed office , with the option to work in a hybrid way where appropriate and as agreed with your manager. The role will also require the ability to undertake site visits. About the team You'll be part of our Direct Services Resident Liaison team, working together to ensure residents are well informed, listened to and supported throughout the delivery of maintenance works and projects. The team collaborates closely with colleagues across Asset Management, Direct Services, Complaints Resolution and the wider organisation, as well as contractors and supply-chain partners, to support effective service delivery and provide residents with a consistently high standard of customer care. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k Car allowance/salary sacrifice company car Company bonus 26 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work primarily around Wakefield, York, Leeds and surround areas in North Yorkshire. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
15/10/2026
Full time
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k Car allowance/salary sacrifice company car Company bonus 26 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work primarily around Wakefield, York, Leeds and surround areas in North Yorkshire. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
The Role We are looking for an experienced Resident Liaison Officer to support the delivery of Wandle Housing Association's Retrofit Programme across Croydon and surrounding areas . This role will focus on scattered housing properties , where residents remain in their homes while energy efficiency and sustainability improvement works are carried out. As the Resident Liaison Officer, you will be the key point of contact for residents, ensuring they are fully informed, supported and engaged throughout the programme. You will explain the scope of works, coordinate appointments and access, provide regular updates on project progress, and help resolve any issues or concerns. Working closely with Site Managers, Project Teams and Wandle stakeholders, you will play a key role in delivering a positive customer experience whilst supporting the successful completion of the retrofit programme. Our head office is based in Stratford, some travel to this location may be required. What You'll Deliver Act as the primary point of contact for residents before, during and after retrofit works are completed. Build positive relationships with residents through clear, consistent and professional communication. Arrange resident consultations, appointments and property access to support programme delivery. Provide residents with information relating to planned energy efficiency improvements and project timelines. Liaise with Site Managers, Project Teams and client representatives to ensure resident needs are addressed promptly. Manage resident enquiries, concerns and complaints, ensuring issues are resolved effectively. Maintain accurate records of resident contact, access arrangements, vulnerabilities, complaints and feedback. Produce and distribute resident communications including letters, newsletters and programme updates. Attend resident meetings, community engagement events and pre-start consultations where required. Identify and help overcome barriers to access or communication that may impact project delivery. Support the achievement of customer satisfaction targets and project KPIs through excellent resident engagement. About You Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer within social housing, planned maintenance, retrofit, refurbishment or construction environments. Experience working on occupied properties and customer-focused projects. Excellent communication and interpersonal skills with the ability to build trust and confidence with residents. Strong customer service, complaint handling and conflict resolution skills. Highly organised with the ability to manage multiple priorities across a dispersed geographical area. Confident using Microsoft Office applications including Outlook, Word and Excel. Professional, empathetic and customer-focused approach. Able to work independently while collaborating effectively with operational teams. Full UK driving licence required. What We Offer Salary up to 35,000 per annum , depending on experience. Performance-related bonus. Company vehicle and fuel card (business use) or car allowance. Pension scheme, medical scheme options and life assurance. 25 days annual leave plus bank holidays. Perkbox benefits and wellbeing support. 24/7 GP referral and wellbeing service. 1 paid volunteer day per year. 2,000 refer-a-friend bonus after probation. Why Axis? Joining Axis means becoming part of a national organisation delivering essential services to local communities. We are committed to providing excellent customer experiences, delivering high-quality projects and creating opportunities for our people to develop and grow their careers. Our Commitment to Inclusion Many Faces, One Axis CLC. We value diversity and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please let us know.
14/10/2026
Full time
The Role We are looking for an experienced Resident Liaison Officer to support the delivery of Wandle Housing Association's Retrofit Programme across Croydon and surrounding areas . This role will focus on scattered housing properties , where residents remain in their homes while energy efficiency and sustainability improvement works are carried out. As the Resident Liaison Officer, you will be the key point of contact for residents, ensuring they are fully informed, supported and engaged throughout the programme. You will explain the scope of works, coordinate appointments and access, provide regular updates on project progress, and help resolve any issues or concerns. Working closely with Site Managers, Project Teams and Wandle stakeholders, you will play a key role in delivering a positive customer experience whilst supporting the successful completion of the retrofit programme. Our head office is based in Stratford, some travel to this location may be required. What You'll Deliver Act as the primary point of contact for residents before, during and after retrofit works are completed. Build positive relationships with residents through clear, consistent and professional communication. Arrange resident consultations, appointments and property access to support programme delivery. Provide residents with information relating to planned energy efficiency improvements and project timelines. Liaise with Site Managers, Project Teams and client representatives to ensure resident needs are addressed promptly. Manage resident enquiries, concerns and complaints, ensuring issues are resolved effectively. Maintain accurate records of resident contact, access arrangements, vulnerabilities, complaints and feedback. Produce and distribute resident communications including letters, newsletters and programme updates. Attend resident meetings, community engagement events and pre-start consultations where required. Identify and help overcome barriers to access or communication that may impact project delivery. Support the achievement of customer satisfaction targets and project KPIs through excellent resident engagement. About You Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer within social housing, planned maintenance, retrofit, refurbishment or construction environments. Experience working on occupied properties and customer-focused projects. Excellent communication and interpersonal skills with the ability to build trust and confidence with residents. Strong customer service, complaint handling and conflict resolution skills. Highly organised with the ability to manage multiple priorities across a dispersed geographical area. Confident using Microsoft Office applications including Outlook, Word and Excel. Professional, empathetic and customer-focused approach. Able to work independently while collaborating effectively with operational teams. Full UK driving licence required. What We Offer Salary up to 35,000 per annum , depending on experience. Performance-related bonus. Company vehicle and fuel card (business use) or car allowance. Pension scheme, medical scheme options and life assurance. 25 days annual leave plus bank holidays. Perkbox benefits and wellbeing support. 24/7 GP referral and wellbeing service. 1 paid volunteer day per year. 2,000 refer-a-friend bonus after probation. Why Axis? Joining Axis means becoming part of a national organisation delivering essential services to local communities. We are committed to providing excellent customer experiences, delivering high-quality projects and creating opportunities for our people to develop and grow their careers. Our Commitment to Inclusion Many Faces, One Axis CLC. We value diversity and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please let us know.
Join CCS & Help Shape the Future of Renewable Energy! Job Purpose: As a Site Supervisor - Retrofit, you will play a key role in delivering energy efficiency and retrofit projects across the UK. You will supervise on-site operations, liaise with clients and residents, ensure compliance with health & safety regulations, and oversee subcontractors and direct labour. Your work will support CCS in enhancing social housing with sustainable energy solutions. Key Duties & Responsibilities Site Supervision & Project Management Supervise retrofitting and energy efficiency projects within social housing, ensuring a whole-house improvement approach. Ensure projects adhere to Construction Design & Management (CDM) regulations and company health & safety protocols. Manage site inductions and support external audits and client health & safety audits. Monitor and report on project progress, identifying and resolving issues efficiently. Coordinate subcontractors, engineers, and tradespeople, ensuring work meets CCS standards. Conduct on-site quality control checks and audits to ensure compliance. Client & Resident Liaison Act as the primary contact for clients and residents, ensuring smooth communication and excellent service. Work closely with the Contracts Manager and Resident Liaison Officer to deliver high levels of customer satisfaction. Provide technical advice and solutions where necessary. Material & Resource Management: Ensure materials, equipment, and labour are available and optimised for each project. Maintain stock control and oversee orders for project materials. Coordinate with the scheduling team to align on project timelines. Compliance & Reporting: Ensure H&S compliance and risk assessments are conducted and followed. Conduct toolbox talks and team briefings to maintain site safety. Provide regular reports on site activity, issues, and progress to the line manager. Oversee completion of QC checks, documentation, and certification for projects. Skills & Qualifications: SSSTS (Site Supervisor Safety Training Scheme) or equivalent. Strong technical auditing experience. Knowledge of social housing maintenance and large-scale installations. Experience in energy efficiency & retrofit projects (preferred). Experience in electrical work or building fabric insulation (preferred). Strong problem-solving and decision-making skills. Excellent communication skills with both technical teams and residents. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage ownership in others. You are goal-oriented, striving for both small and large successes. You are flexible and eager to develop your skills. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
14/10/2026
Full time
Join CCS & Help Shape the Future of Renewable Energy! Job Purpose: As a Site Supervisor - Retrofit, you will play a key role in delivering energy efficiency and retrofit projects across the UK. You will supervise on-site operations, liaise with clients and residents, ensure compliance with health & safety regulations, and oversee subcontractors and direct labour. Your work will support CCS in enhancing social housing with sustainable energy solutions. Key Duties & Responsibilities Site Supervision & Project Management Supervise retrofitting and energy efficiency projects within social housing, ensuring a whole-house improvement approach. Ensure projects adhere to Construction Design & Management (CDM) regulations and company health & safety protocols. Manage site inductions and support external audits and client health & safety audits. Monitor and report on project progress, identifying and resolving issues efficiently. Coordinate subcontractors, engineers, and tradespeople, ensuring work meets CCS standards. Conduct on-site quality control checks and audits to ensure compliance. Client & Resident Liaison Act as the primary contact for clients and residents, ensuring smooth communication and excellent service. Work closely with the Contracts Manager and Resident Liaison Officer to deliver high levels of customer satisfaction. Provide technical advice and solutions where necessary. Material & Resource Management: Ensure materials, equipment, and labour are available and optimised for each project. Maintain stock control and oversee orders for project materials. Coordinate with the scheduling team to align on project timelines. Compliance & Reporting: Ensure H&S compliance and risk assessments are conducted and followed. Conduct toolbox talks and team briefings to maintain site safety. Provide regular reports on site activity, issues, and progress to the line manager. Oversee completion of QC checks, documentation, and certification for projects. Skills & Qualifications: SSSTS (Site Supervisor Safety Training Scheme) or equivalent. Strong technical auditing experience. Knowledge of social housing maintenance and large-scale installations. Experience in energy efficiency & retrofit projects (preferred). Experience in electrical work or building fabric insulation (preferred). Strong problem-solving and decision-making skills. Excellent communication skills with both technical teams and residents. Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage ownership in others. You are goal-oriented, striving for both small and large successes. You are flexible and eager to develop your skills. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Operations Manager - High Rise Re-clad Projects Bedfordshire 85K + Car / Allowance + Benefits We are working with a leading national regeneration contractor to recruit an Operations Manager to join their highly successful team in Bedfordshire. The Operations Manager will oversee teams delivering multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations / Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivery of additional works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
13/10/2026
Full time
Operations Manager - High Rise Re-clad Projects Bedfordshire 85K + Car / Allowance + Benefits We are working with a leading national regeneration contractor to recruit an Operations Manager to join their highly successful team in Bedfordshire. The Operations Manager will oversee teams delivering multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations / Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivery of additional works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
Job Title: Site Manager Contract Type: Contract Duration: 6 Months Location: West Midlands Pay Rate: 288.38 Umbrella per day Start Date: ASAP Background Checks: Right to Work checks and referencing required. Hours: Monday to Friday Weekend working, including Saturdays and Sundays, may be required to meet project and programme demands. Job Overview E.ON UK Green Funding Solutions is seeking an experienced Site Manager to oversee the delivery of multiple concurrent Energy Efficiency projects within a designated region. The successful candidate will be responsible for ensuring projects are delivered safely, compliantly, on programme and to the required quality standards, while fulfilling Principal Contractor duties under CDM Regulations 2015. Your Responsibilities Ensure compliance with CDM Regulations 2015 and Principal Contractor obligations. Deliver site inductions and toolbox talks. Review contractor competencies, risk assessments and training records. Conduct Work In Progress (WIP) safety inspections. Ensure corrective actions are completed within required timescales. Support incident, near-miss and safety trend reporting. Promote and support Vision Zero principles. Ensure installations comply with PAS2030, PAS2035, MCS, Gas Safe and Building Regulations requirements. Conduct quality inspections and compliance audits. Support closure of corrective actions identified through inspections. Drive continuous improvement across contractor performance. Support construction programme development and delivery. Monitor progress against project milestones and critical path activities. Escalate risks and implement corrective actions where required. Monitor contractor performance, quality and safety standards. Support supply chain management and performance improvement initiatives. Lead resolution of construction-related issues and complaints. Maintain accurate project records on Microsoft Dynamics. Provide regular project updates and status reporting. Work closely with internal teams, clients, contractors and other project stakeholders. Support Resident Liaison Officers with customer concerns and complaint resolution. What We're Looking For Strong leadership and site management capability. Excellent communication and stakeholder management skills. Proven ability to manage multiple projects simultaneously. Strong understanding of construction health and safety requirements. Experience managing subcontractors and supply chain partners. Ability to deliver projects to programme while maintaining quality standards. Experience/Qualifications Required Essential Previous Site Management experience. Experience managing people and subcontractors. Construction and refurbishment project experience. Strong understanding of CDM Regulations 2015. Knowledge of PAS2030 and PAS2035. Valid CSCS Card. SMSTS qualification (or equivalent). Fabric and/or renewable energy experience. Current First Aid qualification. Programme management/planning experience. Proficient in Microsoft 365 applications. Full UK Driving Licence. Willingness to travel nationally and stay away when required. Desirable Experience working in occupied residential properties. APM or equivalent Project Management qualification. NEBOSH Construction. IOSH Managing Safely. Lean / Green Belt certification. Company Information This contract vacancy is being advertised by Rullion Ltd . Since 1978, Rullion has been securing exceptional candidates for a range of clients, from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDENG-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
13/10/2026
Contract
Job Title: Site Manager Contract Type: Contract Duration: 6 Months Location: West Midlands Pay Rate: 288.38 Umbrella per day Start Date: ASAP Background Checks: Right to Work checks and referencing required. Hours: Monday to Friday Weekend working, including Saturdays and Sundays, may be required to meet project and programme demands. Job Overview E.ON UK Green Funding Solutions is seeking an experienced Site Manager to oversee the delivery of multiple concurrent Energy Efficiency projects within a designated region. The successful candidate will be responsible for ensuring projects are delivered safely, compliantly, on programme and to the required quality standards, while fulfilling Principal Contractor duties under CDM Regulations 2015. Your Responsibilities Ensure compliance with CDM Regulations 2015 and Principal Contractor obligations. Deliver site inductions and toolbox talks. Review contractor competencies, risk assessments and training records. Conduct Work In Progress (WIP) safety inspections. Ensure corrective actions are completed within required timescales. Support incident, near-miss and safety trend reporting. Promote and support Vision Zero principles. Ensure installations comply with PAS2030, PAS2035, MCS, Gas Safe and Building Regulations requirements. Conduct quality inspections and compliance audits. Support closure of corrective actions identified through inspections. Drive continuous improvement across contractor performance. Support construction programme development and delivery. Monitor progress against project milestones and critical path activities. Escalate risks and implement corrective actions where required. Monitor contractor performance, quality and safety standards. Support supply chain management and performance improvement initiatives. Lead resolution of construction-related issues and complaints. Maintain accurate project records on Microsoft Dynamics. Provide regular project updates and status reporting. Work closely with internal teams, clients, contractors and other project stakeholders. Support Resident Liaison Officers with customer concerns and complaint resolution. What We're Looking For Strong leadership and site management capability. Excellent communication and stakeholder management skills. Proven ability to manage multiple projects simultaneously. Strong understanding of construction health and safety requirements. Experience managing subcontractors and supply chain partners. Ability to deliver projects to programme while maintaining quality standards. Experience/Qualifications Required Essential Previous Site Management experience. Experience managing people and subcontractors. Construction and refurbishment project experience. Strong understanding of CDM Regulations 2015. Knowledge of PAS2030 and PAS2035. Valid CSCS Card. SMSTS qualification (or equivalent). Fabric and/or renewable energy experience. Current First Aid qualification. Programme management/planning experience. Proficient in Microsoft 365 applications. Full UK Driving Licence. Willingness to travel nationally and stay away when required. Desirable Experience working in occupied residential properties. APM or equivalent Project Management qualification. NEBOSH Construction. IOSH Managing Safely. Lean / Green Belt certification. Company Information This contract vacancy is being advertised by Rullion Ltd . Since 1978, Rullion has been securing exceptional candidates for a range of clients, from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDENG-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Operations Manager - Social Housing Refurbishment/Planned Maintenance Chesterfield based (with travel) 75K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Chesterfield, with travel to Wakefield office. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 75,000 + Car/Allowance + Benefits.
12/10/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Chesterfield based (with travel) 75K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Chesterfield, with travel to Wakefield office. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 75,000 + Car/Allowance + Benefits.
Job Title: Tenant Liaison Officer Location: Canterbury - Kent Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today
12/10/2026
Contract
Job Title: Tenant Liaison Officer Location: Canterbury - Kent Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today
Resident Liaison Officer - Brighton & Hastings (SUSSEX)- Planned Maintenance Salary: Up to £32K + package Location: Brighton & Hastings Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team on kitchen and bathroom referbishments in the Brighton & Hastings area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
12/10/2026
Full time
Resident Liaison Officer - Brighton & Hastings (SUSSEX)- Planned Maintenance Salary: Up to £32K + package Location: Brighton & Hastings Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team on kitchen and bathroom referbishments in the Brighton & Hastings area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer , ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
Fortus Recruitment Group
Cambridge, Cambridgeshire
Resident Liaison Officer (RLO) Location: Cambridge Salary: Up to £37,000 Contract: Permanent Fortus Recruitment are currently working with a well-established contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, working on cladding and remediation projects in Cambridge. The successful candidate will be responsible for acting as the main point of contact for residents throughout the works, ensuring they are kept informed and that any queries or concerns are dealt with professionally. Key Responsibilities: Act as the main point of contact for residents throughout cladding and remediation works. Keep residents informed of project progress, upcoming works and any potential disruption. Arrange appointments and coordinate access to properties. Respond to resident queries, concerns and complaints in a professional manner. Carry out resident visits and provide regular updates. Liaise with site teams, contractors and project managers to ensure works run smoothly. Support vulnerable residents and help minimise disruption during the works. Maintain accurate records of resident communication, appointments and issues raised. Skills & Experience: Previous experience as a Resident Liaison Officer. Experience working on cladding, remediation, external works or construction projects would be advantageous. Excellent communication and customer service skills. Confident dealing with residents, including handling difficult conversations. Strong organisational skills and attention to detail. Ability to work alongside site teams and manage a varied workload. A professional, approachable and proactive attitude. A driving licence is ideal. If you have experience in resident liaison and are looking for a permanent opportunity working on cladding and remediation projects in Cambridge, we would like to hear from you. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/10/2026
Full time
Resident Liaison Officer (RLO) Location: Cambridge Salary: Up to £37,000 Contract: Permanent Fortus Recruitment are currently working with a well-established contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, working on cladding and remediation projects in Cambridge. The successful candidate will be responsible for acting as the main point of contact for residents throughout the works, ensuring they are kept informed and that any queries or concerns are dealt with professionally. Key Responsibilities: Act as the main point of contact for residents throughout cladding and remediation works. Keep residents informed of project progress, upcoming works and any potential disruption. Arrange appointments and coordinate access to properties. Respond to resident queries, concerns and complaints in a professional manner. Carry out resident visits and provide regular updates. Liaise with site teams, contractors and project managers to ensure works run smoothly. Support vulnerable residents and help minimise disruption during the works. Maintain accurate records of resident communication, appointments and issues raised. Skills & Experience: Previous experience as a Resident Liaison Officer. Experience working on cladding, remediation, external works or construction projects would be advantageous. Excellent communication and customer service skills. Confident dealing with residents, including handling difficult conversations. Strong organisational skills and attention to detail. Ability to work alongside site teams and manage a varied workload. A professional, approachable and proactive attitude. A driving licence is ideal. If you have experience in resident liaison and are looking for a permanent opportunity working on cladding and remediation projects in Cambridge, we would like to hear from you. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) Location: Slough Salary: Up to £37,000 Contract: Permanent Fortus Recruitment are currently working with a well-established contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, working on cladding and remediation projects in Slough. The successful candidate will be responsible for acting as the main point of contact for residents throughout the works, ensuring they are kept informed and that any queries or concerns are dealt with professionally. Key Responsibilities: Act as the main point of contact for residents throughout cladding and remediation works. Keep residents informed of project progress, upcoming works and any potential disruption. Arrange appointments and coordinate access to properties. Respond to resident queries, concerns and complaints in a professional manner. Carry out resident visits and provide regular updates. Liaise with site teams, contractors and project managers to ensure works run smoothly. Support vulnerable residents and help minimise disruption during the works. Maintain accurate records of resident communication, appointments and issues raised. Skills & Experience: Previous experience as a Resident Liaison Officer. Experience working on cladding, remediation, external works or construction projects would be advantageous. Excellent communication and customer service skills. Confident dealing with residents, including handling difficult conversations. Strong organisational skills and attention to detail. Ability to work alongside site teams and manage a varied workload. A professional, approachable and proactive attitude. A driving licence is ideal. If you have experience in resident liaison and are looking for a permanent opportunity working on cladding and remediation projects in Slough, we would like to hear from you. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/10/2026
Full time
Resident Liaison Officer (RLO) Location: Slough Salary: Up to £37,000 Contract: Permanent Fortus Recruitment are currently working with a well-established contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, working on cladding and remediation projects in Slough. The successful candidate will be responsible for acting as the main point of contact for residents throughout the works, ensuring they are kept informed and that any queries or concerns are dealt with professionally. Key Responsibilities: Act as the main point of contact for residents throughout cladding and remediation works. Keep residents informed of project progress, upcoming works and any potential disruption. Arrange appointments and coordinate access to properties. Respond to resident queries, concerns and complaints in a professional manner. Carry out resident visits and provide regular updates. Liaise with site teams, contractors and project managers to ensure works run smoothly. Support vulnerable residents and help minimise disruption during the works. Maintain accurate records of resident communication, appointments and issues raised. Skills & Experience: Previous experience as a Resident Liaison Officer. Experience working on cladding, remediation, external works or construction projects would be advantageous. Excellent communication and customer service skills. Confident dealing with residents, including handling difficult conversations. Strong organisational skills and attention to detail. Ability to work alongside site teams and manage a varied workload. A professional, approachable and proactive attitude. A driving licence is ideal. If you have experience in resident liaison and are looking for a permanent opportunity working on cladding and remediation projects in Slough, we would like to hear from you. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
