33 jobs found

Site Manager - Planned Retrofit Works 55k + package Hereford based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing across the Hereford and Ledbury areas. Work scopes include solar PV, air source heat pumps and window & door replacements. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Site Manager - Retrofit / SHDF Location: Redhill Salary: Up to 55k + package Project: SHDF / Retrofit works About Company We are working with a well-known and highly regarded contractor who is looking to recruit an experienced Site Manager to join their Planned Maintenance division, overseeing SHDF and retrofit works based in Redhill. The Role As Site Manager, you will be responsible for overseeing the day-to-day delivery of SHDF and retrofit works, ensuring projects are completed safely, on programme and to the highest standards of quality. You will manage site teams and subcontractors, coordinate work schedules and ensure all works are delivered efficiently within occupied residential properties, with minimal disruption to residents. Key Responsibilities Oversee the day-to-day management of SHDF and retrofit projects. Manage site teams, subcontractors and labour to ensure works are delivered on time and within budget. Ensure all health and safety procedures are followed on site. Monitor quality of work and ensure compliance with specifications and building regulations. Coordinate programmes of work and manage project schedules. Liaise with clients, residents, Resident Liaison Officers and the wider project team. Ensure works are completed with minimal disruption to residents, particularly within occupied social housing. Conduct site inspections, toolbox talks and regular progress meetings. Identify and resolve site issues, ensuring projects remain on track. Maintain accurate site records, reports and health and safety documentation. About You Previous experience as a Site Manager within social housing, planned maintenance or refurbishment. Experience delivering SHDF, retrofit or energy efficiency programmes would be highly advantageous. Strong knowledge of health and safety requirements and site management procedures. Experience managing subcontractors and multiple workstreams. Excellent organisational, communication and leadership skills. Ability to manage projects within occupied residential properties. Relevant site management qualifications, such as SMSTS, CSCS and First Aid. What's on Offer? Salary of up to 55,000 per annum. Additional package on top of the basic salary. Opportunity to join a well-known and established contractor. Long-term opportunity within a growing Planned Maintenance division. The chance to work on impactful SHDF and retrofit programmes, improving the energy efficiency of social housing.

The Role We are looking for an experienced Resident Liaison Officer to support the delivery of Wandle Housing Association's Retrofit Programme across Croydon and surrounding areas . This role will focus on scattered housing properties , where residents remain in their homes while energy efficiency and sustainability improvement works are carried out. As the Resident Liaison Officer, you will be the key point of contact for residents, ensuring they are fully informed, supported and engaged throughout the programme. You will explain the scope of works, coordinate appointments and access, provide regular updates on project progress, and help resolve any issues or concerns. Working closely with Site Managers, Project Teams and Wandle stakeholders, you will play a key role in delivering a positive customer experience whilst supporting the successful completion of the retrofit programme. Our head office is based in Stratford, some travel to this location may be required. What You'll Deliver Act as the primary point of contact for residents before, during and after retrofit works are completed. Build positive relationships with residents through clear, consistent and professional communication. Arrange resident consultations, appointments and property access to support programme delivery. Provide residents with information relating to planned energy efficiency improvements and project timelines. Liaise with Site Managers, Project Teams and client representatives to ensure resident needs are addressed promptly. Manage resident enquiries, concerns and complaints, ensuring issues are resolved effectively. Maintain accurate records of resident contact, access arrangements, vulnerabilities, complaints and feedback. Produce and distribute resident communications including letters, newsletters and programme updates. Attend resident meetings, community engagement events and pre-start consultations where required. Identify and help overcome barriers to access or communication that may impact project delivery. Support the achievement of customer satisfaction targets and project KPIs through excellent resident engagement. About You Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer within social housing, planned maintenance, retrofit, refurbishment or construction environments. Experience working on occupied properties and customer-focused projects. Excellent communication and interpersonal skills with the ability to build trust and confidence with residents. Strong customer service, complaint handling and conflict resolution skills. Highly organised with the ability to manage multiple priorities across a dispersed geographical area. Confident using Microsoft Office applications including Outlook, Word and Excel. Professional, empathetic and customer-focused approach. Able to work independently while collaborating effectively with operational teams. Full UK driving licence required. What We Offer Salary up to 35,000 per annum , depending on experience. Performance-related bonus. Company vehicle and fuel card (business use) or car allowance. Pension scheme, medical scheme options and life assurance. 25 days annual leave plus bank holidays. Perkbox benefits and wellbeing support. 24/7 GP referral and wellbeing service. 1 paid volunteer day per year. 2,000 refer-a-friend bonus after probation. Why Axis? Joining Axis means becoming part of a national organisation delivering essential services to local communities. We are committed to providing excellent customer experiences, delivering high-quality projects and creating opportunities for our people to develop and grow their careers. Our Commitment to Inclusion Many Faces, One Axis CLC. We value diversity and are proud to be an equal opportunities employer. If you require any reasonable adjustments during the recruitment process, please let us know.

Site Manager - Social Housing Retrofit Location: Rickmansworth/Watford, covering sites across Harrow, High Wycombe, Chelmsford and surrounding areas Contract: Fixed-term contract until March 2027 Hours: Monday to Friday, 39 hours per week Salary: Competitive salary plus car allowance or company vehicle Our client is looking for an experienced Site Manager to oversee multiple social housing retrofit and planned refurbishment projects across the South East. You will manage site teams and subcontractors, ensuring works are completed safely, on time, within budget and to the required quality standards. Projects will include solar installations, loft insulation, ventilation measures, windows and doors. Key responsibilities: Managing multiple live sites, trades and subcontractors Coordinating programmes, resources and project documentation Ensuring compliance with health and safety requirements Collating evidence and documentation in line with SHDF requirements Monitoring budgets, progress, quality and deadlines Building positive relationships with clients and residents The successful candidate will have: Site management experience within social housing or occupied properties Experience delivering planned refurbishment or retrofit works Knowledge of insulation, ventilation, solar, windows or doors SMSTS or a relevant construction NVQ Three-day First Aid certificate A full UK driving licence Good IT and Microsoft Office skills The ability to pass a DBS check Benefits include: 27 days' holiday plus bank holidays Company pension contributions of up to 7.5% Car allowance or company vehicle and fuel card Healthcare and lifestyle discounts One paid volunteering day per year Apply now for more information or to be considered for this opportunity.

Site Manager - Social Housing External Maintenance Location: Northampton Contract: Full time, permanent Salary: 45,000 - 55,000 DOE (Plus Car Allowance Plus Package) The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an external retrofit projects across social housing properties in the Leicester area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities Oversee the overall direction of projects while maintaining financial control. Build strong relationships with clients and their representatives to ensure high-quality service delivery. Manage costs and coordinate subcontractors effectively. Plan and implement short, medium, and long-term programmes for multiple work streams. Conduct onsite inspections, investigations, and reporting to drive continuous improvement. Handover properties on time, meeting strict key performance indicators (KPIs). Liaise closely with clients, contract administrators, and design teams. Ensure strict health and safety compliance on site. Manage site administration and staff effectively. Oversee scheduling and procurement of materials. Chair subcontractor progress meetings. Programme works using MS Project. About You Proven track record delivering planned maintenance projects within social housing . Strong leadership skills and the ability to maintain a visible, "hands-on" site presence. Excellent communication and client-facing skills. Experience in cost control and subcontractor management. Competent in using MS Project or similar planning software. Why Join You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!

Senior Project Manager - Social Housing Planned and Decarbonisation Works Sheffield based (with travel) Up to 70K plus package We are working with a leading Social Housing and Regeneration contractor to recruit a proactive Senior Project Manager to deliver social housing retrofit refurbishment schemes across Sheffield, Scarborough and Liverpool. Works include window and door replacements, external and internal wall insulation (EWI/IWI), loft insulation, ventilation, and heating upgrades to tenanted housing association properties. This is a fantastic opportunity for an ambitious and driven Senior Project Manager with a proactive attitude-or a Project Manager ready to step up. You'll be instrumental in managing multiple contracts and leading a team of Site Managers and multi-disciplined tradespeople. Key Responsibilities: Oversee day-to-day operations of capital improvement programmes. Identify project discrepancies and take corrective action, reporting back to senior management. Conduct site visits to survey properties and complete condition reports in collaboration with clients and stakeholders. Develop and implement policies and procedures to support the successful delivery of projects. Carry out site inspections, liaise with operatives, tenants, contractors, and statutory bodies to resolve issues and maintain high satisfaction levels. Ensure full compliance with health, safety, and environmental requirements. Prepare and manage Construction Phase Safety Plans to ensure safe delivery. Manage client expectations and maintain strong working relationships throughout the project lifecycle. Oversee project handovers, ensuring all works are completed snag- and defect-free. What's on Offer: You'll be joining a modern, forward-thinking company that believes in empowering its people. This is a full-time, permanent position offering a salary of up to 70,000, depending on experience. Please apply online now!

Operations Manager - Social Housing Refurbishment/Planned Maintenance Chesterfield based (with travel) 75K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Chesterfield, with travel to Wakefield office. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 75,000 + Car/Allowance + Benefits.

Overview Due to continued growth and a strong pipeline of secured projects, we are currently recruiting for a Site Manager on behalf of an established, family-owned construction and refurbishment contractor specialising in social housing, planned maintenance, retrofit and decarbonisation projects across the North of England. Operating for over 30 years, they are a well-established regional main contractor, with an annual turnover of approximately 40 million and a workforce of over 300 employees. They work closely with local authorities, housing associations and public-sector organisations, delivering large-scale housing refurbishment, maintenance and energy-efficiency improvement programmes. The company has recently secured a 5.2 million contract with Leeds City Council as part of the Wave 3 Phase 2 social housing decarbonisation programme. The project involves energy-efficiency upgrades to existing housing stock, including external wall insulation and air source heat pump installations, aimed at improving the thermal performance of properties and reducing carbon emissions. The Site Manager shall be responsible for the day-to-day management and successful delivery of social housing retrofit and refurbishment works across Leeds and West Yorkshire. Working closely with Contracts Managers, Quantity Surveyors, subcontractors, direct labour and Resident Liaison teams, the role will ensure works are delivered safely, on programme and to the required quality and compliance standards. The position will involve coordinating site activities, managing subcontractors and specialist installers, organising labour, materials, plant and scaffold, monitoring programme progress and carrying out regular quality inspections. Particular emphasis will be placed on ensuring works are completed in accordance with retrofit designs, specifications, PAS 2035 requirements and relevant Health & Safety legislation, whilst maintaining effective communication with residents and minimising disruption within occupied properties. The Site Manager will typically oversee External Wall Insulation (EWI) installations, Window and door replacement programmes, Insulation and building fabric improvements, External refurbishment works, Roofing and associated maintenance works, Social housing decarbonisation projects, Energy-efficiency improvement programmes and wider planned maintenance and refurbishment works. Responsibilities Managing social housing retrofit projects from start through to completion. Coordinating direct labour, subcontractors and specialist retrofit installers. Managing EWI, window and door replacements, insulation and associated refurbishment works. Planning and coordinating labour, materials, scaffold, plant and site resources. Ensuring works are delivered safely, on time and to specification. Monitoring programme performance, productivity and project progress. Carrying out regular quality inspections and ensuring installation standards are maintained. Managing defects, snagging and remedial works through to completion. Ensuring works are completed in line with retrofit designs, specifications and required standards. Working closely with Contract Managers, Quantity Surveyors and the wider retrofit team. Managing site records, inductions, RAMS, toolbox talks and Health & Safety requirements. Ensuring operatives and subcontractors have the information, materials and resources required to complete works correctly. Working closely with Resident Liaison teams to minimise disruption to residents. Building positive relationships with residents, clients and other key stakeholders. Coordinating inspections, completions and property handovers. Maintaining a clean, safe and well-organised site environment. Skills & Attributes SMSTS. First Aid at Work. Proven experience as a Site Manager within social housing retrofit or refurbishment. Previous experience delivering EWI and/or energy-efficiency works. Experience managing works within occupied properties. Knowledge and understanding of retrofit delivery and PAS 2035. Experience managing direct labour, subcontractors and multiple trades. Confident managing programme, productivity and site resources. Strong understanding of quality control, compliance and Health & Safety. Strong leadership and organisational skills. Excellent communication and stakeholder management skills. Comfortable dealing directly with residents and working within occupied homes. Proactive, organised and able to resolve day-to-day site issues. Full UK Driving Licence. Note:- Apex M&E Solutions are acting as an Employment Agency

Job Title Resident Liaison Officer IR35 Status (Inside/Outside attach SDS) PAYE Expected Start Date ASAP Anticipated duration or End Date 6 months - Possibility to be made permanent Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Flexible Working (Home/Hybrid/Office) Onsite / Hybrid Office Location (If hybrid/Office Based) Coventry Frequency of days in the office 5 days a week Any Specific Days in the office To be confirmed Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs) and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. This is a full RLO role, covering resident engagement, customer service, site coordination, stakeholder management, issue resolution and reporting. The successful candidate will be responsible for ensuring residents are kept informed, supported and comfortable throughout the works. A key focus of the role will be supporting vulnerable residents and customers who may have disabilities, accessibility requirements or additional support needs. The ability to adapt communication styles, understand individual circumstances and deal with sensitive situations professionally will therefore be essential. Key Responsibilities Act as the main point of contact for residents throughout the project lifecycle. Build positive and professional relationships with residents, contractors, Housing Associations and internal stakeholders. Communicate planned works, access requirements, timescales and any changes clearly to residents. Identify and support vulnerable residents, including those with disabilities, accessibility requirements or additional support needs. Adapt communication and engagement approaches to meet individual resident needs and ensure information is accessible and understood. Carry out resident visits and engagement activities across Cambridge and surrounding areas. Manage resident concerns, complaints and technical queries promptly and sensitively. Work closely with site teams and contractors to resolve issues and minimise disruption to residents. Escalate operational, safeguarding, accessibility or customer concerns where appropriate. Work within delegated authority structures, using sound judgement when dealing with resident issues and escalating matters outside agreed authority levels. Maintain accurate records of resident interactions, issues, actions and outcomes. Coordinate multiple stakeholders and activities across different sites. Contribute to delivering a positive customer journey and strong NPS performance. Provide regular updates and reporting to project and senior stakeholders. Key Challenges Ensuring consistent, clear and accessible communication with residents, many of whom may be vulnerable or require additional support. Understanding individual resident needs and adapting the approach accordingly. Managing multiple stakeholders across complex projects and different locations. Addressing complaints, concerns and technical queries promptly and sensitively. Maintaining strong relationships with contractors, Housing Associations and internal departments. Balancing operational delivery with a high-quality customer journey. Knowing when issues can be managed under delegated authority and when they need to be escalated. Supporting residents through potentially disruptive energy efficiency works while maintaining trust and confidence. Experience and Qualifications - Essential / Desirable Essential Proven experience in resident liaison, customer service or community engagement, ideally within construction, retrofit, housing or green energy environments. Demonstrable experience working with vulnerable customers, residents or individuals requiring additional support. Experience supporting people with disabilities or accessibility requirements and adapting communication accordingly. Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications. Full UK driving licence. Excellent communication skills - both written and verbal. Confident discussing technical matters with residents and translating complex concepts into simple explanations. Understanding of site-based operations and construction processes. Comfortable dealing with sensitive or challenging conversations. Experience escalating operational, customer or accessibility-related issues to senior stakeholders. Ability to work within agreed delegated authority and demonstrate good judgement when resolving resident issues. Strong attention to detail with the ability to maintain accurate customer and project records. Desirable Previous experience working with Housing Associations, local authorities or Advice Centres. Previous experience working directly with vulnerable residents or communities. Experience supporting residents with disabilities, accessibility needs or other additional requirements. Familiarity with BEIS compliance and Local Authority scheme requirements. Experience dealing with delegated authority structures or accessibility-focused service delivery. Background in project coordination or support within the retrofit, energy or healthcare sector. Knowledge of reporting tools and customer data input systems (e.g. MSD). Experience working on energy efficiency, retrofit, insulation, heating or renewable energy projects. Company information: This contract vacancy is being advertised by Rullion Ltd Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDENG-NW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Resident Liaison Officer (RLO) SHDF Retrofit Scheme Resident Liaison Officer RLO Tenant Liaison Social Housing Decarbonisation SHDF EWI Job Title: Resident Liaison Officer (RLO) Decarbonisation Framework Location: Enfield, North London (Site-Based Framework) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE) Contract Type: Ongoing Contract / Long-Term Placement Working Hours: Full-Time, Monday to Friday (Standard Site Hours) Sector: Social Housing / Energy Efficiency Retrofit (SHDF) Essential Requirements: Proven RLO experience in social housing, full UK Driving Licence & vehicle Are you an experienced Resident Liaison Officer (RLO) or Tenant Liaison Officer with direct experience supporting Social Housing Decarbonisation Fund (SHDF) programmes or major energy-efficiency retrofit schemes We are urgently recruiting a customer-focused, proactive Resident Liaison Officer to join a busy delivery team on a major multi-property decarbonisation project based out of Enfield . Paying £23.00 per hour (Umbrella) or £17.32 per hour (PAYE) , you will serve as the vital link between residents, site delivery teams, and local housing officers during extensive energy-efficiency upgrades. This workstream involves multi-measure decarbonisation upgrades across live occupied estates, specifically focusing on External Wall Insulation (EWI), solar PV, window/door replacements, and ventilation installs. Why Apply for This Role Competitive Hourly Rates: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE) with regular weekly pay cycles. High-Impact Net-Zero Sector: Gain direct, high-profile experience on funded SHDF social housing decarbonisation schemes. Long-Term Framework Stability: Consistent, ongoing site work across North London domestic property portfolios. Immediate Start: Rapid interview and onboarding process for candidates available on short notice. Key Responsibilities: Resident Engagement & Consultations: Conduct initial property visits, tenant inductions, and condition surveys to explain planned SHDF retrofit measures and installation timelines. Access Management: Coordinate daily work schedules with residents, site managers, and specialist sub-contractors to maintain high access rates for installation teams. Vulnerability & Needs Assessment: Identify vulnerable tenants, log specific access or health needs, and implement tailored support to minimise disruption during active works. Enquiry & Complaint Resolution: Serve as the primary on-site contact for tenant queries, resolving concerns quickly and carrying out post-completion sign-offs and satisfaction surveys. Site Record Keeping: Maintain meticulous daily liaison logs, update progress trackers, and report site updates to operational managers. Candidate Profile & Requirements: RLO Experience (Essential): Proven track record as a Resident Liaison Officer, Tenant Liaison Officer, or Customer Care Officer within social housing, planned maintenance, or retrofit schemes . Decarbonisation / SHDF Familiarity: Prior experience supporting SHDF, PAS 2030 / 2035, EWI, solar PV, or heat pump works in occupied domestic properties is highly desirable. Mobility & Driving Licence: Full UK Driving Licence and access to a reliable vehicle for travelling across local estate patches in Enfield. Customer Focus: Strong communication, active listening, and conflict-resolution skills when working with diverse resident communities. Location: Based within an easy commute of Enfield, North London . How to Apply: If you are an experienced Resident Liaison Officer based near Enfield ready for a new contract supporting SHDF works at £23.00/hr Umbrella , click APPLY NOW with your updated CV for an immediate review.

Site Manager - Social Housing External Maintenance Location: Leicestder Contract: Full time, permanent Salary: 45,000 - 52,000 DOE (Plus Car Allowance Plus Package) The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an external retrofit projects across social housing properties in the Leicester area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities Oversee the overall direction of projects while maintaining financial control. Build strong relationships with clients and their representatives to ensure high-quality service delivery. Manage costs and coordinate subcontractors effectively. Plan and implement short, medium, and long-term programmes for multiple work streams. Conduct onsite inspections, investigations, and reporting to drive continuous improvement. Handover properties on time, meeting strict key performance indicators (KPIs). Liaise closely with clients, contract administrators, and design teams. Ensure strict health and safety compliance on site. Manage site administration and staff effectively. Oversee scheduling and procurement of materials. Chair subcontractor progress meetings. Programme works using MS Project. About You Proven track record delivering planned maintenance projects within social housing . Strong leadership skills and the ability to maintain a visible, "hands-on" site presence. Excellent communication and client-facing skills. Experience in cost control and subcontractor management. Competent in using MS Project or similar planning software. Why Join You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!

Resident Liaison Officer (RLO) SHDF / Decarbonisation Framework Resident Liaison Officer RLO Tenant Liaison Social Housing SHDF Decarbonisation Retrofit Job Title: Resident Liaison Officer (RLO) SHDF Retrofit Framework Location: Base Office: Swindon Patch Coverage: Hampshire, Dorset, Wiltshire, Berkshire & Buckinghamshire Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE) Contract Type: Temp to Perm (November 2026 Start Permanent Salary: £34,000 per annum upon rollover) Working Hours: Full-Time, 42.5 hours per week (Monday to Friday) Essential Requirements: Proven RLO experience in social housing, full UK Driving Licence & access to a reliable vehicle. Are you an experienced Resident Liaison Officer (RLO) or Tenant Liaison Officer with a background supporting social housing planned maintenance or energy efficiency schemes Looking for a high-paying £23.00/hr (Umbrella) temp-to-perm role starting this November, with a seamless transition onto a £34,000 per annum permanent contract We are urgently recruiting a customer-focused, proactive Resident Liaison Officer to join an established housing services team based out of Swindon (Ergo Business Park) . You will act as the vital communication bridge between residents, client housing managers, and site delivery teams across a major Social Housing Decarbonisation Fund (SHDF) retrofit rollout. This workstream involves multi-measure decarbonisation upgrades across regional social housing stock specifically focusing on Solar PV installations, Air Source Heat Pumps (ASHP), and energy efficiency retrofits . Why Apply for This Role Temp-to-Perm Career Pathway: Immediate weekly pay with a guaranteed, direct route onto a £34k permanent staff salary. Competitive Hourly Rates: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE) . High-Impact Net-Zero Sector: Gain long-term framework exposure in the expanding SHDF / decarbonisation sector. Fixed Start Date: Target November 2026 onboarding with stable, long-term project backing. Key Responsibilities: Resident Engagement & Communication: Act as the first point of contact for tenants, conducting initial home visits, induction consultations, and explaining planned retrofit works (Solar PV, heat pumps, insulation). Access Management: Work closely with site supervisors and sub-contractors to schedule, confirm, and maintain tenant access for survey teams and installation crews. Vulnerability & Needs Assessment: Identify vulnerable residents, complete home condition assessments, and put tailored support measures in place to minimize disruption during active works. Complaint Resolution & Aftercare: Handle tenant inquiries, manage complaints proactively to resolution, and carry out post-installation satisfaction surveys and handovers. Site Administration: Maintain accurate daily resident contact logs, tracker updates, and site reporting for regional operational managers. Candidate Profile & Requirements: RLO Experience (Essential): Proven track record as a Resident Liaison Officer, Tenant Liaison Officer, or Customer Care Officer within social housing, planned maintenance, or retrofit schemes . Retrofit / SHDF Familiarity: Prior experience working on SHDF, energy efficiency, Solar PV, Air Source Heat Pump (ASHP), or EWI projects is highly advantageous. Mobility & Driving Licence: Full UK Driving Licence and access to a vehicle to cover regional patch visits across Hampshire, Dorset, Wiltshire, Berkshire, and Buckinghamshire when required. Communication Skills: Exceptional interpersonal, conflict resolution, and empathetic customer care skills when working with diverse resident groups. Location: Able to report into the Swindon office hub (Ergo Business Park, SN3 3JW) and travel across assigned regional patches. How to Apply: With onboarding scheduled for November 2026 , CVs are being reviewed immediately. Click APPLY NOW with your updated CV for an immediate screening call.

Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including externals works, EWI, Retrofit, roofing works for housing associations, ALMOs, and local councils. You must have delivered these types of projects for a leading social housing refurbishment contractor and be able to use MS Project to be considered. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contracts Manager Responsibilities: Manage multiple social housing construction and refurbishment projects Lead and support Site Managers, delivery teams and subcontractors Monitor programmes, resources, budgets, risks and project performance Ensure compliance with JCT contracts, specifications and client requirements Maintain high standards of health & safety, including CDM, RAMS and Construction Phase Plans Carry out regular site visits and progress meetings Oversee quality, compliance and environmental standards across projects Build strong relationships with clients, consultants and key stakeholders Provide accurate project, programme and performance reporting Identify risks and delays and implement effective mitigation plans Support the recruitment and development of Site Managers and operational teams Drive continuous improvement and excellent customer satisfaction Senior Contracts Manager Experience: Extensive social housing construction or refurbishment experience Strong knowledge of JCT contracts and contract administration Proven experience managing Site Managers, subcontractors and multiple projects Good commercial awareness and understanding of project costs Strong knowledge of health & safety legislation and CDM regulations Excellent client and stakeholder management skills Strong programme, risk and resource management capabilities Excellent IT skills, including Microsoft Office and Project A proactive, organised and solutions-focused approach MS Project - Essential Senior Contract Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.

Senior Contract Manager - Social Housing Refurbishment Externals Ealing £75K - £85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including externals works, EWI, Retrofit, roofing works for housing associations, ALMOs, and local councils. You must have delivered these types of projects for a leading social housing refurbishment contractor and be able to use MS Project to be considered. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contracts Manager Responsibilities: Manage multiple social housing construction and refurbishment projects Lead and support Site Managers, delivery teams and subcontractors Monitor programmes, resources, budgets, risks and project performance Ensure compliance with JCT contracts, specifications and client requirements Maintain high standards of health & safety, including CDM, RAMS and Construction Phase Plans Carry out regular site visits and progress meetings Oversee quality, compliance and environmental standards across projects Build strong relationships with clients, consultants and key stakeholders Provide accurate project, programme and performance reporting Identify risks and delays and implement effective mitigation plans Support the recruitment and development of Site Managers and operational teams Drive continuous improvement and excellent customer satisfaction Senior Contracts Manager Experience: Extensive social housing construction or refurbishment experience Strong knowledge of JCT contracts and contract administration Proven experience managing Site Managers, subcontractors and multiple projects Good commercial awareness and understanding of project costs Strong knowledge of health & safety legislation and CDM regulations Excellent client and stakeholder management skills Strong programme, risk and resource management capabilities Excellent IT skills, including Microsoft Office and Project A proactive, organised and solutions-focused approach MS Project - Essential Senior Contract Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £85,000 + Car/Allowance + Benefits.

Operations Manager Internal & External Planned Maintenance, FRA & Retrofit Schemes - Social Housing £85,000-£95,000 plus package (dependant on experience) plus car allowance & Benefits My client are currently looking for an experienced Operations Manager to join their growing business. They are looking for someone to head up a number of newly won contracts within the North East region. Within this position you will be responsible for managing the delivery of SHDF & Planned Maintenance schemes across the North East Of England. Projects that are being delivered will be across low & high rise tower blocks and scattered properties for a large housing association clients. The Role; Within this role, you will be responsible for ensuring P&L, budgets and deadlines are met. You would also be responsible for ensuring the level of service and quality is to the highest standard as well as cost control, creating CPP & programming of works and budgeting. Implement strong H&S across all projects. Your direct team will include contract managers, site management, supervisors, RLO's and subcontractors. You will report directly in to the Operations Director who will support you in making the contracts successful. The Candidate; The ideal candidate will have extensive building knowledge and experience managing planned maintenance and retrofit contracts. Experience managing multiple site teams, strategically planning projects and an ability to problem solve in complex situations. A Strong knowledge around BSR and the building safety act as well as strong IT skills are essential and you must be proficient in all Microsoft Office applications such as Excel, Outlook and Word. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. A valid SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer on going training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

Site Manager Social Housing Location: Warwickshire Contract: 6 months initially, with potential for long-term/permanent Payrate: £32.00per hour / £250.00per day (Umbrella or CIS) Build Recruitment are working with a leading social housing contractor who are looking for an experienced Site Manager to join a retrofit programme across Warwick, Leamington Spa and Stratford-upon-Avon. The role will involve managing multiple occupied properties, with around 5 properties opened and 5 completed each week. Works include: Roofing Solar PV Air Source Heat Pumps Loft & external wall insulation Asbestos removal Windows & doors Requirements: Proven Site Management experience Must have social housing, planned works, decarbonisation, refurbishment or retrofit background SMSTS CSCS Gold Card or Black Card essential Full UK driving licence Comfortable managing multiple sites and subcontractors If you're an experienced Site Manager and available immediately, apply now or get in touch with Kay on (phone number removed) for more information

Our client, a well-established construction and refurbishment contractor, is seeking an experienced Construction Manager / Clerk of Works to oversee the quality, compliance and successful delivery of refurbishment, retrofit and social housing projects across the Midlands. This is an excellent opportunity for someone with a background in local authority, housing association, property services or main contracting who enjoys ensuring projects are delivered to the highest standards. Working closely with operational teams, site management and clients, you will be responsible for monitoring construction quality, ensuring compliance with specifications and legislation, and supporting projects from commencement through to completion. Key Responsibilities Monitor construction works to ensure quality standards are achieved. Carry out regular site inspections across multiple projects. Ensure works comply with drawings, specifications and current building regulations. Identify defects and ensure remedial works are completed to a high standard. Monitor contractor performance, workmanship and programme. Produce detailed site inspection reports. Liaise with clients, consultants, residents and operational teams. Ensure projects comply with health & safety legislation and company procedures. Support the delivery of retrofit, refurbishment and planned maintenance schemes. Assist with project handovers, snagging and quality assurance. Promote continuous improvement across all construction activities. Ensure excellent customer satisfaction on occupied properties. Requirements Previous experience overseeing construction quality on refurbishment, maintenance or social housing projects. Strong knowledge of construction methods, building regulations and quality standards. Excellent understanding of health & safety legislation. Ability to build strong working relationships with clients, subcontractors and residents. Excellent reporting and communication skills. Strong organisational skills and attention to detail. Full UK driving licence. Desirable CIOB, CABE or RICS membership. Experience of social housing refurbishment, retrofit or decarbonisation projects. Knowledge of PAS 2035 and retrofit standards. SMSTS, SSSTS or IOSH qualification. Experience working within local authorities or housing associations. What's on Offer Company vehicle or car allowance. Pension. 25 days holiday plus bank holidays. Long-term career progression. Opportunity to join a growing contractor delivering high-profile refurbishment and retrofit projects across the Midlands. Benefits: Company car Company pension Discounted or free food Employee mentoring programme Financial planning services Free parking Gym membership Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance

Site Supervisor - Reactive Repairs, Voids & Planned Location: London & South East (project-based) Sector: Social Housing, Reactive Repairs, Voids & Planned About the Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of success delivering projects across London and the South East. Family-owned since the 1960s, they have built an outstanding reputation for delivering high-quality new build, refurbishment, retrofit, roofing, planned maintenance and reactive maintenance projects for a diverse client base including local authorities, housing associations, schools, healthcare providers and commercial organisations. With an annual turnover exceeding 55m and projects typically ranging from 5m to 50m in value, they continue to grow while maintaining the values, culture and customer focus that have been at the heart of the business for decades. The Opportunity Due to continued growth, our client is looking to appoint an experienced Site Supervisor to support the delivery of major refurbishment, construction and planned works projects. Reporting to the Contracts Manager, you will play a key role in ensuring projects are delivered safely, on time, within budget and to the highest quality standards. This is an excellent opportunity for an ambitious Site Supervisor looking to join a stable, growing contractor with a strong pipeline of work. Key Responsibilities Supervise day-to-day site activities, ensuring projects are delivered in line with programme, budget and quality expectations. Manage and coordinate direct labour, subcontractors, suppliers and site resources. Monitor project progress and provide detailed updates and reports to the Contracts Manager. Ensure all works are carried out in compliance with health and safety legislation, company procedures and project-specific requirements. Conduct regular quality inspections and site audits. Manage site documentation including diaries, allocation sheets, toolbox talks and health & safety records. Coordinate materials, plant and labour requirements to ensure uninterrupted project delivery. Support project programming, planning and risk management activities. Work closely with commercial teams to monitor costs, variations and project performance. Chair and contribute to site progress meetings with clients, supply chain partners and internal stakeholders. Promote high standards of workmanship, professionalism and customer satisfaction throughout project delivery. Assist in managing workforce performance and identifying training and development requirements. What We're Looking For Proven experience working as a Site Supervisor within construction, refurbishment, planned maintenance or social housing environments. Strong knowledge of site operations, construction processes and health & safety requirements. Experience managing direct labour and subcontractors on live projects. Ability to read and interpret drawings, specifications and programmes. Excellent organisational and communication skills. Strong problem-solving abilities and a proactive approach to site management. Ability to build effective relationships with clients, suppliers and subcontractors. Commercial awareness and understanding of project cost controls. Essential Qualifications SSSTS or SMSTS CSCS Card First Aid at Work Full UK Driving Licence What's On Offer? Opportunity to join a successful, family-owned contractor with a strong reputation in the market. Diverse and interesting projects across refurbishment, planned works, retrofit and construction sectors. Long-term career progression opportunities. Stable pipeline of secured work. Competitive salary and benefits package.

Contracts Manager - Retrofit 55,000- 60,000 + Car/Car Allowance FTC to March 2027 Basingstoke I'm recruiting for an experienced Contracts Manager to join a leading property maintenance and refurbishment business on an initial fixed-term contract through to March 2027. The role covers Rickmansworth, Harrow, High Wycombe, Chelmsford and surrounding areas, managing a small team of Site Managers delivering retrofit works across social housing. The Role You'll oversee the successful delivery of the contract, ensuring works are completed on programme, within budget, safely and to a high standard. Projects include: Solar PV Ventilation & insulation Windows and doors Planned refurbishment About You Strong Contracts Management experience in Social Housing Proven Retrofit & Planned Works experience Knowledge of PAS 2030 / PAS 2035 and SHDF Experience managing Site Managers and subcontractors Strong commercial, programme and client management skills Package 55k- 60k Company car or car allowance 27 days holiday + bank holidays Pension up to 7.5% Healthcare & lifestyle benefits FTC to March 2027 Interested? Apply now!

Site Manager - Retrofit 45,000- 50,000 + Car Allowance I'm currently recruiting for an experienced Site Manager to join a leading property maintenance and refurbishment business on an initial 6-month fixed-term contract through to March 2027. The role will cover sites across Rickmansworth, Harrow, High Wycombe, Chelmsford and surrounding areas, with projects focused on retrofit and planned refurbishment within social housing/tenanted properties. The Role You'll be responsible for managing multiple live sites, site teams and subcontractors, ensuring works are delivered safely, on time, within budget and to a high standard. Projects will include measures such as: Solar Loft insulation Ventilation Windows and doors Planned refurbishment works About You We're looking for a Site Manager with: Experience in planned refurbishment, ideally within social housing Retrofit experience/knowledge Experience managing multiple sites and subcontractors Strong understanding of H&S, programmes and budgets Excellent communication skills SMSTS (or relevant NVQ) and 3-day First Aid Full UK driving licence Good IT/MS Office skills Ability to pass a DBS check Package 45k- 50k + car allowance (some flexibility) 27 days holiday + bank holidays Pension up to 7.5% Car allowance or fleet van + fuel card Healthcare and lifestyle discounts 6-month FTC to March 2027 If you're an experienced Site Manager with a refurbishment/retrofit background, Apply now!