83 jobs found

We're delighted to be partnering with a well-established Housing provider in West London to recruit an experienced Housing Officer for an ongoing part-time opportunity. This is a fantastic role for a housing professional who enjoys being visible within their community, building strong resident relationships and delivering a high-quality housing management service. Working directly from the offices and estates, you'll play a key role in ensuring residents receive an excellent service and that neighbourhoods remain safe, well-maintained and welcoming places to live. Our client is proud of its resident-focused approach and is looking for someone who shares that commitment to customer service, community engagement and effective tenancy management. Managing tenancy and neighbourhood-related matters across a designated patch. Conducting tenancy visits and estate inspections. Investigating and resolving anti-social behaviour and tenancy breaches. Supporting residents to sustain successful tenancies. Working closely with residents, contractors and partner agencies. Responding to resident enquiries and complaints in a professional and timely manner. Monitoring estate standards and helping drive improvements across the community. Identifying safeguarding concerns and making appropriate referrals where necessary. Please send your CV in the first instance with interviews scheduled for early next week.

Resident Liaison Officer (RLO) - Temp Contract Location: West Bromwich, West Midlands Start Date: Monday, 28th September 2026 Duration: Temporary (Initially until Friday, 17th October 2026 - potential extension) Payment Method: Umbrella PAYE Sector: Social Housing / Occupied Refurbishment About the Role Are you an experienced Resident Liaison Officer looking for an immediate start in West Bromwich? We are recruiting a customer-focused RLO to join a fast-paced occupied social housing scheme. You will act as the vital bridge between residents, sub-contractors, and site management during ongoing internal and external refurbishment works. This is an immediate temporary assignment starting Monday, 28th September , running initially until 17th October , with the potential for ongoing work across local West Midlands housing stocks. Key Responsibilities First Point of Contact: Act as the primary link between social housing tenants, site management, and client representatives. Resident Communications: Issue clear written notices, newsletters, and appointment letters to residents prior to work commencing. Pre-Start Condition Surveys: Carry out pre-entry dilapidation checks, surveys, and record resident needs or vulnerability requirements. Access Management: Work closely with sub-contractors to secure access to properties and ensure work remains on schedule. Complaints Handling: Resolve queries, complaints, and access issues quickly and empathetically on site. Handover & Sign-Off: Conduct final handovers with tenants once works are completed to secure high customer satisfaction scores. What We Are Looking For Experience: Proven track record working as an RLO within occupied social housing or local authority housing contracts. Skills: Outstanding communication, conflict resolution, and organization skills. Safety & Certifications: Valid CSCS Card (preferred) and clean full UK Driving License with own vehicle (if required for travel across West Bromwich sites). Availability: Must be ready to start on-site in West Bromwich on Monday, 28th September 2026 . What's on Offer? Weekly pay via Umbrella PAYE. Consistent, busy local contract with a leading housing contractor. How to Apply If you are an experienced RLO ready to hit the ground running in West Bromwich, apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Local Housing Officer Location: Wembley Chalk Hill Estate Rate of pay: 29.12 per hour (Umbrella) Job Type: Temp rolling contract (37.5hrs per week) We are seeking a dedicated Local Housing Officer to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required. To apply for the Local Housing Manager position, please submit your CV for review

Private Sector Housing Officer We are seeking an experienced Private Sector Housing Officer to join a local authority on an initial 3-month contract, with the potential for extension. Available on either a full-time or part-time basis, this project-focused role offers hybrid working, with a minimum of two days per week in the office. The successful candidate will be responsible for managing a caseload of housing-related complaints within the private rented sector, working closely with tenants, landlords and other stakeholders to resolve issues and improve housing standards. You will also undertake proactive inspections of Houses in Multiple Occupation (HMOs), ensuring properties meet relevant legislative and regulatory requirements. This is an excellent opportunity for a housing professional who can work independently, manage competing priorities and hit the ground running in a busy environment. Previous experience within Private Sector Housing is essential, along with a strong understanding of housing standards, complaint investigation and HMO inspections. The role forms part of a wider project, making it ideal for candidates who enjoy delivering targeted outcomes and contributing to service improvements. If you have a proactive approach, excellent communication skills and experience within local authority housing services, we'd love to hear from you. Apply today for immediate consideration. The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent.

Housing Enforcement Officer Temporary l 37.5 per week l 3 months l Hybrid 3 days office / 2 days WFH We are currently recruiting for a Housing Enforcement Officer to support the improvement of housing standards within the private rented sector. The successful candidate will work with landlords, letting agents, residents and partner agencies to address housing conditions, support HMO compliance and help resolve issues including disrepair, overcrowding, harassment and unlawful eviction. Key Responsibilities as a Housing Enforcement Officer Carry out property inspections and housing condition assessments, including HHSRS assessments. Investigate complaints and identify appropriate solutions and interventions. Work with landlords and HMO managers to improve standards and ensure compliance. Support licensing and enforcement activity, including notices, civil penalties and rent repayment orders where appropriate. Work closely with partner agencies including housing, planning, police, fire and rescue and trading standards. Maintain accurate case records and ensure work is completed within agreed timescales. Keep up to date with relevant housing legislation, guidance and best practice. About You We are looking for someone with experience in private sector housing, housing enforcement, environmental health, HMO management or a related field. You should have strong communication and investigative skills, be confident working with a range of stakeholders and have a practical, solutions-focused approach to improving housing standards. Knowledge of HHSRS, HMO legislation and private sector housing legislation is required. If you feel you meet the above criteria for a Housing Enforcement Officer please apply within. Fore more details reach me on the below information.

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: 22.02 - 24.48 per hour PAYE 28.71 - 31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Estate Manager Wandsworth, SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We're looking for a Customer Care Coordinator to join our Retrofit Delivery team and help deliver an excellent customer experience throughout our retrofit programme. As the first point of contact for customer enquiries, you'll manage calls and emails relating to retrofit works and low-carbon technologies, carrying out triage, remote diagnostics, and case management to ensure issues are resolved safely, efficiently, and professionally. What you'll do: Act as the first point of contact for retrofit customer enquiries and complaints. Conduct initial triage and video diagnostics to identify issues and determine next steps. Manage customer cases, ensuring accurate records and timely updates. Coordinate appointments, contractor visits, and follow-up actions. Work closely with contractors, Resident Liaison Officers, and technical teams to resolve issues. Support complaint handling and help identify opportunities to improve the customer experience. What we're looking for: Experience in customer care, contact centres, repairs, housing, construction, aftercare, or retrofit environments. Strong communication and problem-solving skills. Ability to manage customer issues through to resolution. Confidence using digital platforms, CRM, and case management systems. Excellent organisation and attention to detail. Desirable: Experience in social housing, retrofit delivery, renewable technologies, repairs diagnostics, or defects management. This is a fantastic opportunity to play a key role in supporting customers while contributing to the delivery of warmer, safer, and more energy-efficient homes.

Resident Liaison Officer Social Housing 21-22ph Tier 1 Maintenance Contractor A well established, Tier 1 construction and fire protection specialist, are currently looking for an experienced Resident Liaison Manager to join their growing team. Based from Kent sites. Projects will be delivered around Kent/Surrey. Works that they specialise on will be planned/cyclical maintenance contracts for a social housing association. Day to day duties: To be the point of contact when the client or tenant requires job updates. Own all complaints and ensure that these are dealt with in a prompt and effective manner For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise. Ensure correct resident liaison structure is built in order to deliver external maintenance contracts Work with the Contract Manager & Site team to make sure that the residents are informed of any issues and that should they send an enquiry, that we have dealt with it. Support the helpdesk with emails that come in from sub-contractors and client on a daily basis Carry out condition and customer satisfaction surveys Arranging and booking appointments/visits to properties Required Experience Seeking someone with experience working as a RLO previously. Strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. Social housing experience, ideally on a planned maintenance contract or similar work streams. Resident Liaison Officer Social Housing 21-22ph Tier 1 Maintenance Contractor

As a Housing Officer in Leyland, you'll manage housing services and support tenants to ensure properties are well-maintained and issues are resolved promptly. This role in the not-for-profit sector is key to keeping operations running smoothly by assisting residents and maintaining positive tenant relationships. Client Details An organisation in the not-for-profit sector based in Leyland. Description Provide support and advice to tenants on housing-related matters. Ensure properties are maintained to a high standard by coordinating necessary repairs and maintenance. Handle tenant queries and complaints, resolving issues efficiently. Conduct regular property inspections to ensure compliance with tenancy agreements. Manage tenant agreements, including sign-ups and terminations. Work with external agencies to provide additional support to tenants where needed. Maintain accurate records of all tenant interactions and property updates. Support team members with housing-related projects and initiatives. Profile A successful Housing Officer should have: Experience in housing or property management, ideally within the not-for-profit sector. Strong communication and problem-solving skills. Knowledge of housing legislation and tenancy agreements. Ability to work independently and manage a busy workload. Attention to detail and good organisational skills. Job Offer An hourly rate of 18.00 to 22.00, dependent on the level of experience. A temporary position with the opportunity to make a real impact in the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

An opportunity has arisen for a Lettings Property Manager to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management. As a Lettings Property Manager , you will be managing a portfolio of residential properties while providing a reliable service to landlords and tenants. This role offers a minimum salary of £26,000 (DOE) and benefits. You will be responsible for: Managing a portfolio of residential properties and acting as the main point of contact for landlords and tenants. Responding to tenant enquiries, complaints and property-related matters in a timely manner. Arranging maintenance and repair work with approved contractors. Instructing contractors, obtaining quotations where necessary and monitoring completed works. Managing tenancy administration, including property move-ins, move-outs and tenancy amendments. Ensuring properties are managed in line with relevant Scottish legislation and regulatory requirements. Keeping property records and management systems accurate and up to date. Preparing property reports and providing regular updates to landlords. Supporting the wider property management team with day-to-day administrative and operational duties. The candidates from the following background will be considered: Lettings Property Manager, Property Manager, Lettings Manager, Residential Property Manager, Property Management Officer, Tenancy Manager, Portfolio Manager, Lettings Coordinator, Lettings Consultant or in a similar role. What we are looking for 2 years of experience within residential property management, lettings, housing or a related environment. Strong understanding of customer service and the ability to build positive relationships with landlords, tenants and contractors. Experience managing multiple tasks, prioritising workloads and working to deadlines. Good working knowledge of Microsoft Office applications. A sound understanding of property maintenance. A full UK driving licence and access to your own car. Desirable: ARLA Level 6, or an equivalent Scottish Residential Letting & Property Management qualification, (training can be provided to achieve the qualification) Knowledge of Scottish residential tenancy legislation, including the Scottish Government Private Residential Tenancy framework. A relevant property, housing or customer service qualification. Experience using property management software SME Software experience. Shift: Monday to Thursday, 9.00am - 5.30pm Friday, 9.00am - 5.00pm This is a great opportunity for a Lettings Property Manager to develop their career while delivering a professional service to landlords and tenants. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.

Resident Liaison Officer - Social Housing Planned Works Based in Basildon Full time, temp to perm 15.20 - 17.20 per hour (40 hour week) + mileage We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Basildon. This role is a temporary position, with a view to going permanent after 3 months. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Supported Housing Officer - 6 Month Contract London Hybrid Working Full UK Driving Licence Required Are you an experienced Supported Housing professional looking for your next contract? I'm currently working with a housing provider seeking a Supported Housing Officer on an initial 6-month contract to manage a patch of supported and sheltered housing schemes. This is a varied frontline role where no two days are the same. You'll be responsible for building strong relationships with residents, carrying out tenancy and neighbourhood management, managing ASB cases, handling complaints, undertaking estate inspections, supporting vulnerable customers, coordinating repairs, and working alongside internal teams and external agencies to ensure residents receive the support they need. The successful candidate will be confident taking ownership of their patch and delivering a high-quality housing management service, while balancing resident engagement, tenancy sustainment, safeguarding concerns and property-related issues I'm keen to hear from candidates with: Previous experience within Supported Housing, Housing Management, Tenancy Management or Neighbourhood Services Experience supporting vulnerable residents Knowledge of ASB and tenancy management Strong communication and problem-solving skills A full UK driving licence and access to a vehicle Applications close this Friday and interviews are being arranged immediately. Interested? Send your CV today and I'll happily talk you through the role in more detail.

Suffolk 50- 55 6 month initial contract Ready for your next challenge in Private Sector Housing? A council in Suffolk are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporting residents and improving housing standards across the community. You'll play a key role in ensuring residents have access to safe, healthy and well-managed homes. Working as part of a supportive team, you'll help deliver a responsive housnig service at a busy time following the introduction of the Renters' Rights Act. Key Responsibilities: Investigate housing complaints and carry out HHSRS inspections . Enforce housing legislation through informal and formal action. Inspect private rented properties for compliance with housing standards. Advise tenants, landlords, and other stakeholders. Prepare enforcement notices and maintain accurate case records. Support HMO licensing and regulatory compliance. Work with partners to improve housing conditions and protect residents. About you: The ideal candidate will bring: Experience in Private Sector Housing , Environmental Health , and working in Local Government . Sound knowledge of housing legislation and the HHSRS . Practical experience in carrying out inspections for both disrepair and property licensing Experience in report writing and enforcement of Housing Act 2004 . Able to build effective relationships with tenants, landlords, and partners. Well-organised, with the ability to manage a varied caseload and meet deadlines. Ability to hit the ground running with minimal supervision If you're looking for an opportunity to genuinely make an impact, I'd be keen to hear from you! (url removed) (phone number removed)

A Bedfordshire Local Authority is seeking an experienced Private Sector Housing Officer to support a busy Housing Standards service during a period of increased demand. The team is currently seeing a significant rise in service requests relating to damp and mould, retaliatory eviction concerns and poor conditions within privately rented accommodation. As a result, they're looking for an officer who is comfortable managing complex cases from inspection through to enforcement. This opportunity would suit someone who enjoys being out in the district, making decisions, and working with landlords and residents to achieve real improvements rather than sitting behind a desk all day. The role: Investigating housing complaints and potential breaches of housing legislation Conducting HHSRS assessments and property inspections Managing enforcement cases from initial complaint through to resolution Drafting schedules of works and statutory notices Working alongside legal teams on more complex enforcement matters Providing technical advice to landlords, agents and residents What's attractive about this contract: Long-term contract opportunity Flexible hybrid working arrangements Experienced and friendly housing management team Immediate impact role with a variety of casework Opportunity to work on some high-profile housing standards projects You'll need: A background working within a Local Authority Private Sector Housing team Strong working knowledge of HHSRS and housing enforcement legislation Experience serving notices and progressing enforcement action Excellent communication skills and a practical, solution-focused approach Whether you're between contracts or simply looking for a more interesting caseload, this is a great opportunity to join a proactive authority that's committed to raising standards across the private rented sector. For a confidential discussion about the role, get in touch today. (url removed) (phone number removed)

We're working with a Hampshire-based Local Authority that is investing heavily in improving housing standards across its private rented sector and is looking for an experienced Private Sector Housing Officer to help tackle a growing workload of complex enforcement cases. This isn't a role where you'll simply be completing routine inspections. The team is dealing with a varied caseload including Category 1 hazards, damp and mould complaints, disrepair investigations, HMOs and vulnerable residents who require a proactive approach. You'll be joining a well-established team with strong management support, and the flexibility to manage your diary effectively. What you'll be doing: Managing your own caseload of private sector housing enforcement cases Undertaking HHSRS inspections across the district Investigating complaints relating to disrepair, excess cold, damp and mould and overcrowding Working directly with landlords and letting agents to secure improvements Preparing and serving statutory notices where informal resolution isn't appropriate Supporting wider projects focused on improving standards in the private rented sector Why contractors like this authority: Hybrid working with site visits planned around your schedule Sensible caseload allocation Supportive management team who understand contract staff Strong likelihood of extension beyond the initial term Interesting mix of urban and rural housing issues What we're looking for: Previous Local Authority Private Sector Housing experience Confident carrying out HHSRS inspections Experience taking enforcement action under the Housing Act 2004 Ability to hit the ground running with minimal supervision If you're looking for an authority where you can genuinely make an impact, we'd love to tell you more. (url removed) (phone number removed)

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary contract until December 2026, with the opportunity for a permanent contract all being well. This is working on a retrofit scheme on the Wirral. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. Please note this position is paid via the agency on an hourly rate through an umbrella company. The hourly rate is 16.75-17ph (Umbrella). To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Resident Liaison Officer (RLO) Location: Hackney Salary: Up to £32,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who are looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Hackney, working on a programme of kitchen and bathroom refurbishments within occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring residents are kept informed and supported throughout the works programme. Key Responsibilities Building and maintaining positive relationships with residents throughout the refurbishment programme. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned kitchen and bathroom works, timescales and programme changes. Coordinating access arrangements with residents, contractors and site teams. Managing resident queries, concerns and complaints in a professional and customer-focused manner. Carrying out regular resident and site visits throughout the works. Liaising closely with site teams and contractors to ensure works progress smoothly and disruption is minimised. Supporting vulnerable residents and ensuring individual needs are communicated to the project team. Conducting resident satisfaction surveys and maintaining accurate records. Attending resident meetings and providing updates on the progress of works. Supporting the successful delivery of kitchen and bathroom refurbishment works within occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within Social Housing, Planned Maintenance or Construction. Experience working on kitchen and bathroom refurbishment programmes . Excellent communication and customer service skills. Experience dealing with resident queries and complaints. Strong organisational and administration skills. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Customer / Resident Liaison Officer Location: Birmingham Rate: 17.00 per hour Contract: Temporary - Long Term, with potential for permanent opportunity Start Date: ASAP Hours: Monday to Friday, 8:00am - 5:00pm (1-hour lunch) Driving Licence & Own Vehicle: Essential We are currently recruiting for an experienced Customer / Resident Liaison Officer to work on a construction, regeneration and maintenance project in Birmingham . This is a long-term temporary opportunity with the potential to become permanent for the right candidate. The successful candidate will act as the main point of contact for residents throughout planned construction and maintenance works, ensuring residents are kept fully informed, supported and updated throughout the project. Key Responsibilities Act as the main point of contact for residents throughout construction and maintenance works Communicate with residents regarding upcoming, ongoing and completed works Handle resident queries, concerns and complaints in a professional and timely manner Carry out pre- and post-project resident engagement Prepare and distribute letters, newsletters and project updates Work closely with site teams, contractors and project managers Provide support to residents where works cause disruption Attend resident meetings and community engagement events Maintain accurate records of resident interactions, queries and issues Ensure resident feedback is communicated effectively to the wider project team Help build and maintain positive relationships between residents, contractors and the project team About You The ideal Customer / Resident Liaison Officer will have: Previous experience in a customer-facing or resident-facing role Ideally, experience within construction, housing, social housing, property or maintenance Excellent verbal and written communication skills Confidence dealing with complaints, queries and difficult situations Strong interpersonal and relationship-building skills Excellent organisational skills and attention to detail The ability to manage multiple tasks and priorities Good working knowledge of Microsoft Word and Excel A professional, approachable and empathetic manner A proactive and solutions-focused approach A full UK driving licence and access to your own vehicle Previous Job Titles That Could Suit This Role Candidates with experience as a Resident Liaison Officer, Customer Liaison Officer, Tenant Liaison Officer, Housing Officer, Resident Engagement Officer, Community Liaison Officer, Customer Service Officer or Customer Advisor may be suitable for this position. Experience working on social housing, refurbishment, regeneration, planned maintenance or construction projects would be highly advantageous. Apply Now If you are an experienced Customer / Resident Liaison Officer looking for a long-term opportunity in Birmingham, we would love to hear from you. 17.00 per hour Birmingham Monday-Friday Long-Term Temporary Potential Permanent Opportunity Please apply with an up-to-date CV and a member of our team will be in touch to discuss the role further.

Principal Private Sector Housing Officer London 50- 55 per hour 6-month rolling contract Park Avenue Recruitment are working with a London Local Authority who are looking for an experienced Principal Private Sector Housing Officer to join their Private Sector Housing & Enforcement team on a 6 - month rolling contract . This is a hands-on enforcement role, suited to an experienced officer who is confident managing complex Private Sector Housing cases independently from the initial inspection right through to resolution. You will be working across housing conditions, HMOs, property licensing and enforcement, dealing with both reactive complaints and proactive investigations into non-compliant and unlicensed properties. The role will include: Carrying out thorough HHSRS and HMO inspections across privately rented properties Investigating complaints relating to disrepair, overcrowding, damp and mould and poor housing conditions Investigating unlicensed properties, HMOs and licensing breaches Managing complex enforcement cases independently from inspection through to resolution Assessing the most appropriate informal or formal enforcement route Preparing and serving statutory notices and enforcement documentation Taking enforcement action under the Housing Act 2004 and associated legislation Gathering evidence and maintaining accurate, comprehensive case files Managing a demanding caseload of approximately 50 live cases , with around 10-15 new cases per month Communicating confidently with landlords, tenants and managing agents, including where conversations may be challenging Working closely with internal services and external partners to achieve positive outcomes for residents We're looking for: Strong Local Authority Private Sector Housing / Housing Enforcement experience Extensive experience carrying out HHSRS inspections Strong experience of HMO inspections and enforcement Excellent working knowledge of the Housing Act 2004 Experience personally preparing and serving statutory notices Confidence managing complex cases with minimal day-to-day supervision An HHSRS qualification or demonstrable competency Strong judgement when deciding between informal and formal enforcement action Experience of civil penalties, prosecution case preparation, Court or Tribunal proceedings and licensing conditions enforcement would be particularly advantageous. The position is offering 50- 55 per hour on a 6-month rolling contract , with a hybrid working arrangement based around service demand. If you're an experienced Private Sector Housing professional looking for a senior enforcement-focused interim assignment where you can take ownership of complex cases and make an immediate impact, we'd be keen to speak with you. Contact Shaye at Park Avenue Recruitment to hear more about the role or to discuss it confidentially. (url removed) (phone number removed)