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support officer
Hamberley Care Management Limited
Maintenance Assistant
Hamberley Care Management Limited Dunstable, Bedfordshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
12/09/2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays (this will be on a pro-rota basis) Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
rise technical recruitment
Security Officer - College
rise technical recruitment Loughborough, Leicestershire
Security Officer 15- 20 per hour inside IR35 Full-time - 37 hours per week On Site - Loughborough 1-3 Month Contract Are you an experienced Security Officer looking for your next immediately available contract role, working within a well-established education setting? Do you hold a valid SIA licence and have experience maintaining a safe and secure environment, providing excellent customer service and dealing confidently with challenging situations? You'll support the college at Stephenson Campus, helping to maintain a safe, secure and welcoming environment for students, staff and visitors. The role will involve a strong focus on customer service, security procedures and effective de-escalation when dealing with incidents or challenging behaviour. This role would suit someone with previous security experience who is looking for a short-term contract within an established education environment. The Role: Maintain a safe and secure environment across Stephenson Campus Provide professional and approachable customer service to students, staff and visitors Monitor the site and respond appropriately to security incidents Use effective de-escalation techniques when dealing with challenging situations Support the implementation of security procedures within an education setting Liaise with college staff and other relevant personnel when required Full-time position for an initial 1-3 month contract The Person: Hold a valid SIA Security Licence Previous experience working as a Security Officer, Security Guard or in a similar security role Strong customer service and communication skills Confident using de-escalation techniques and managing challenging situations An understanding of security within an education setting is desirable Professional, reliable and able to remain calm under pressure Able to work effectively as part of a wider team Available to work full-time for the duration of the contract Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
11/09/2026
Contract
Security Officer 15- 20 per hour inside IR35 Full-time - 37 hours per week On Site - Loughborough 1-3 Month Contract Are you an experienced Security Officer looking for your next immediately available contract role, working within a well-established education setting? Do you hold a valid SIA licence and have experience maintaining a safe and secure environment, providing excellent customer service and dealing confidently with challenging situations? You'll support the college at Stephenson Campus, helping to maintain a safe, secure and welcoming environment for students, staff and visitors. The role will involve a strong focus on customer service, security procedures and effective de-escalation when dealing with incidents or challenging behaviour. This role would suit someone with previous security experience who is looking for a short-term contract within an established education environment. The Role: Maintain a safe and secure environment across Stephenson Campus Provide professional and approachable customer service to students, staff and visitors Monitor the site and respond appropriately to security incidents Use effective de-escalation techniques when dealing with challenging situations Support the implementation of security procedures within an education setting Liaise with college staff and other relevant personnel when required Full-time position for an initial 1-3 month contract The Person: Hold a valid SIA Security Licence Previous experience working as a Security Officer, Security Guard or in a similar security role Strong customer service and communication skills Confident using de-escalation techniques and managing challenging situations An understanding of security within an education setting is desirable Professional, reliable and able to remain calm under pressure Able to work effectively as part of a wider team Available to work full-time for the duration of the contract Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Christopher Palmer-White at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Hays Construction and Property
Estates Officer 1 YEAR FTC
Hays Construction and Property City, Leeds
Your new company A public sector commercial estate in Leeds is looking for an experienced Estates Officer to support with Estates Management, Risk and safety compliance on an initial 12-month fixed-term basis. Your new role To support managers in the effective management of health, risk reduction & safety, ensuring that the estate complies with all current Health & Safety legislation. To foster and develop excellent working relationships across the estate, with the aim of promoting understanding of the importance of health, risk reduction and safety and its implementation in a creative environment. To ensure safe working practices are followed in all areas, ensuring that where issues arise, safe alternative solutions can be identified wherever possible. Under the direction of the Director of Estates and Resources, they manage and undertake a schedule of risk and safety audits across the estate and produce reports with the outcomes, setting objectives to ensure conformance with legislation and safety processes and liaising with managers of areas. To monitor any actions from audits undertaken, whether internal or external, in connection with risk and safety and ensure all are met within the timescales set, escalating where necessary. To keep up-to-date with health, risk and safety legislation and guidance, ensuring documents, policies and processes are updated or written, as required, presenting them to the relevant stakeholders as appropriate. What you'll need to succeed Professionally qualified - NEBOSH dip or equivalent; minimum Certified member of the Institute of Safety and Health (IOSH) Hold relevant experience in a similar positions previously. Available to commit to a 1-year fixed term contract What you'll get in return The role offers a competitive annual salary with access to a generous pension and reward scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
11/09/2026
Contract
Your new company A public sector commercial estate in Leeds is looking for an experienced Estates Officer to support with Estates Management, Risk and safety compliance on an initial 12-month fixed-term basis. Your new role To support managers in the effective management of health, risk reduction & safety, ensuring that the estate complies with all current Health & Safety legislation. To foster and develop excellent working relationships across the estate, with the aim of promoting understanding of the importance of health, risk reduction and safety and its implementation in a creative environment. To ensure safe working practices are followed in all areas, ensuring that where issues arise, safe alternative solutions can be identified wherever possible. Under the direction of the Director of Estates and Resources, they manage and undertake a schedule of risk and safety audits across the estate and produce reports with the outcomes, setting objectives to ensure conformance with legislation and safety processes and liaising with managers of areas. To monitor any actions from audits undertaken, whether internal or external, in connection with risk and safety and ensure all are met within the timescales set, escalating where necessary. To keep up-to-date with health, risk and safety legislation and guidance, ensuring documents, policies and processes are updated or written, as required, presenting them to the relevant stakeholders as appropriate. What you'll need to succeed Professionally qualified - NEBOSH dip or equivalent; minimum Certified member of the Institute of Safety and Health (IOSH) Hold relevant experience in a similar positions previously. Available to commit to a 1-year fixed term contract What you'll get in return The role offers a competitive annual salary with access to a generous pension and reward scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Reed Specialist Recruitment
Customer Resolution Officer - Part Time
Reed Specialist Recruitment Northfleet, Kent
Customer Resolution Officer - Part Time Pay: 14.76 PAYE or 19.40 Umbrella per hour Job Type: Temporary Contract (Initial 3 Months) Location: Northfleet, Kent (Office Based) Hours: Part time - 3 days per week (Wednesday to Friday) The Role We're looking for a friendly and organised Customer Resolution Officer to support the Housing and Maintenance team. You'll be the key point of contact for residents, helping to manage repairs, appointments and customer enquiries. Key Responsibilities Log repairs and update records using a CRM system. Book inspections and repair appointments. Liaise with residents and contractors to track repair progress. Keep residents informed throughout the repairs process. Monitor damp and mould cases and maintain accurate records. Carry out customer satisfaction surveys. Provide administrative support to Housing, Repairs and Estate Services teams. Deliver excellent customer service at all times. About You Previous administration and customer service experience within housing or local authority (desirable) Strong communication and organisational skills. Confident using Microsoft Office, particularly Excel. Experience using CRM systems is desirable. Able to work independently and use your initiative. Attention to detail and strong data entry skills. Housing, repairs or property sector experience is beneficial. To apply for the Customer Resolution Officer position, please submit your CV detailing your relevant experience.
11/09/2026
Full time
Customer Resolution Officer - Part Time Pay: 14.76 PAYE or 19.40 Umbrella per hour Job Type: Temporary Contract (Initial 3 Months) Location: Northfleet, Kent (Office Based) Hours: Part time - 3 days per week (Wednesday to Friday) The Role We're looking for a friendly and organised Customer Resolution Officer to support the Housing and Maintenance team. You'll be the key point of contact for residents, helping to manage repairs, appointments and customer enquiries. Key Responsibilities Log repairs and update records using a CRM system. Book inspections and repair appointments. Liaise with residents and contractors to track repair progress. Keep residents informed throughout the repairs process. Monitor damp and mould cases and maintain accurate records. Carry out customer satisfaction surveys. Provide administrative support to Housing, Repairs and Estate Services teams. Deliver excellent customer service at all times. About You Previous administration and customer service experience within housing or local authority (desirable) Strong communication and organisational skills. Confident using Microsoft Office, particularly Excel. Experience using CRM systems is desirable. Able to work independently and use your initiative. Attention to detail and strong data entry skills. Housing, repairs or property sector experience is beneficial. To apply for the Customer Resolution Officer position, please submit your CV detailing your relevant experience.
Connect2Dudley
Site Administration Technical Officer - Home Improvements
Connect2Dudley Dudley, West Midlands
Job Title: Site Administration and Technical Officer - Home Improvements Location: Dudley Contract: Temporary, 3months Start Date: ASAP Rate: 18.35 - 21.65 per hour (PAYE) Job Summary The Technical Officer will provide technical and administrative support within the Home Improvement Team. The role is responsible for the preparation and issue of works orders, contract variations, and completion certificates to support the efficient delivery of home improvement and maintenance works. Acting as a key point of contact, the postholder will liaise with tenants, contractors, and colleagues across the service to coordinate works, provide updates, resolve queries, and ensure a high standard of customer service. The Technical Officer will maintain accurate records, monitor the progress of works through to completion, and support the effective administration of contracts and improvement programmes, ensuring compliance with relevant procedures and service standards. This role does not include the processing or authorisation of contractor payments. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
11/09/2026
Seasonal
Job Title: Site Administration and Technical Officer - Home Improvements Location: Dudley Contract: Temporary, 3months Start Date: ASAP Rate: 18.35 - 21.65 per hour (PAYE) Job Summary The Technical Officer will provide technical and administrative support within the Home Improvement Team. The role is responsible for the preparation and issue of works orders, contract variations, and completion certificates to support the efficient delivery of home improvement and maintenance works. Acting as a key point of contact, the postholder will liaise with tenants, contractors, and colleagues across the service to coordinate works, provide updates, resolve queries, and ensure a high standard of customer service. The Technical Officer will maintain accurate records, monitor the progress of works through to completion, and support the effective administration of contracts and improvement programmes, ensuring compliance with relevant procedures and service standards. This role does not include the processing or authorisation of contractor payments. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Vivid Resourcing Ltd
Lettings Officer / Lettings Coordinator
Vivid Resourcing Ltd
Lettings Officer / Lettings Coordinator We are currently seeking an experienced Lettings Officer / Lettings Coordinator to join a busy housing team, supporting the delivery of an efficient and customer-focused social housing lettings service. The successful candidate will take ownership of properties throughout the lettings journey, from the point a tenancy ends through to the successful allocation and commencement of a new tenancy. This will include managing shortlisting, applicant verification, offers, viewings and ensuring properties are let within agreed performance timescales. You will also be responsible for maintaining accurate housing and lettings records, monitoring performance and producing regular reports using the Council's housing management systems. The role will involve making informed decisions on housing applications and ensuring that allocations are carried out in line with relevant policies, procedures and legislation. About You We are looking for someone who has a strong understanding of social housing allocations and lettings , with experience working within a busy housing environment where accuracy, efficiency and customer service are essential. You will ideally have knowledge of Housing Act 1996 Parts VI and VII , housing allocations legislation and relevant case law, together with practical experience of managing applications and the lettings process. You will be: Highly organised, proactive and able to manage a varied caseload effectively. Comfortable working to targets, deadlines and service performance indicators. Experienced in social housing lettings, allocations or a closely related housing service. Confident making decisions in accordance with legislation, policy and procedure. Able to maintain accurate records and produce performance information from housing management systems. A strong communicator who can build effective relationships with residents, colleagues and external partners. Customer-focused, with the ability to provide clear and sensitive advice to residents with a range of housing needs. Solutions-focused and able to identify practical ways of resolving issues and progressing applications. A collaborative team member who understands the importance of partnership working and delivering consistent, high-quality services. This is an excellent opportunity for a housing professional looking to make a direct contribution to the delivery of an effective social housing lettings and allocations service , helping residents access suitable and secure accommodation while ensuring properties are allocated efficiently and in accordance with statutory requirements.
11/09/2026
Contract
Lettings Officer / Lettings Coordinator We are currently seeking an experienced Lettings Officer / Lettings Coordinator to join a busy housing team, supporting the delivery of an efficient and customer-focused social housing lettings service. The successful candidate will take ownership of properties throughout the lettings journey, from the point a tenancy ends through to the successful allocation and commencement of a new tenancy. This will include managing shortlisting, applicant verification, offers, viewings and ensuring properties are let within agreed performance timescales. You will also be responsible for maintaining accurate housing and lettings records, monitoring performance and producing regular reports using the Council's housing management systems. The role will involve making informed decisions on housing applications and ensuring that allocations are carried out in line with relevant policies, procedures and legislation. About You We are looking for someone who has a strong understanding of social housing allocations and lettings , with experience working within a busy housing environment where accuracy, efficiency and customer service are essential. You will ideally have knowledge of Housing Act 1996 Parts VI and VII , housing allocations legislation and relevant case law, together with practical experience of managing applications and the lettings process. You will be: Highly organised, proactive and able to manage a varied caseload effectively. Comfortable working to targets, deadlines and service performance indicators. Experienced in social housing lettings, allocations or a closely related housing service. Confident making decisions in accordance with legislation, policy and procedure. Able to maintain accurate records and produce performance information from housing management systems. A strong communicator who can build effective relationships with residents, colleagues and external partners. Customer-focused, with the ability to provide clear and sensitive advice to residents with a range of housing needs. Solutions-focused and able to identify practical ways of resolving issues and progressing applications. A collaborative team member who understands the importance of partnership working and delivering consistent, high-quality services. This is an excellent opportunity for a housing professional looking to make a direct contribution to the delivery of an effective social housing lettings and allocations service , helping residents access suitable and secure accommodation while ensuring properties are allocated efficiently and in accordance with statutory requirements.
Rullion Managed Services
Resident Liaison Officer
Rullion Managed Services Nottingham, Nottinghamshire
Resident Liaison Officer Contract Type: PAYE Contract Duration: 3 months Location: Nottingham - Site/office based initially, with hybrid working available after training. Travel to project sites will be required. Pay Rate: 16.63- 18.71 per hour Start Date: ASAP Hours: 37 hours per week, Monday-Friday Job Overview: We are looking for an organised and customer-focused Resident Liaison Officer to support the delivery of energy efficiency projects across residential properties. Working closely with project teams, contractors, Housing Associations and site managers, you will act as a key point of contact for residents throughout the delivery of works including insulation, solar panels, heat pumps and other low-carbon heating solutions. This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents informed, coordinating appointments, maintaining accurate records and ensuring queries or concerns are handled professionally throughout the customer journey. Your Responsibilities: Act as a key point of contact for residents throughout planned works and energy efficiency installations. Communicate clearly with residents regarding appointments, works, timescales and any changes to planned activity. Coordinate appointments and site visits between residents, contractors, Housing Associations and internal project teams. Maintain accurate resident records and ensure systems are updated with relevant information. Support vulnerable residents and those with accessibility or additional communication requirements. Respond to resident queries, concerns and complaints professionally and sensitively. Liaise with contractors, site managers, Housing Associations and internal stakeholders to resolve issues and keep projects progressing. Explain technical information to residents in a clear and easy-to-understand way. Identify and escalate operational or customer issues where appropriate. Support project reporting and provide accurate updates to internal stakeholders. Attend project and construction sites when required. Help maintain a positive resident experience throughout the project and contribute towards strong customer satisfaction and NPS performance. What We're Looking For: Strong administration, coordination and organisational skills. Excellent attention to detail and the ability to maintain accurate records. Strong customer service and resident communication skills. Confidence dealing with queries, complaints and challenging conversations professionally. The ability to manage multiple residents, appointments and priorities at the same time. A patient and empathetic approach when supporting vulnerable residents or individuals with accessibility requirements. Confidence communicating with contractors, Housing Associations, site teams and internal stakeholders. The ability to work independently and manage your own workload effectively. Comfortable attending construction or project sites when required. Experience/Qualifications Required: Previous experience within resident liaison, customer service, housing administration, community engagement or project administration. Experience managing records, coordinating appointments and maintaining accurate information. Previous experience communicating directly with residents or customers. Full UK driving licence. CSCS card. Experience working with vulnerable residents or customers requiring accessible communication. An understanding of site-based operations or construction environments. Experience within social housing, Housing Associations, property maintenance, planned works, construction, retrofit or energy efficiency would be particularly beneficial. Previous experience working with Housing Associations, Local Authorities or Advice Centres would be advantageous. Knowledge of retrofit, green energy, BEIS or Local Authority schemes would be beneficial but is not essential. Company information: This contract vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDOT-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
11/09/2026
Seasonal
Resident Liaison Officer Contract Type: PAYE Contract Duration: 3 months Location: Nottingham - Site/office based initially, with hybrid working available after training. Travel to project sites will be required. Pay Rate: 16.63- 18.71 per hour Start Date: ASAP Hours: 37 hours per week, Monday-Friday Job Overview: We are looking for an organised and customer-focused Resident Liaison Officer to support the delivery of energy efficiency projects across residential properties. Working closely with project teams, contractors, Housing Associations and site managers, you will act as a key point of contact for residents throughout the delivery of works including insulation, solar panels, heat pumps and other low-carbon heating solutions. This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents informed, coordinating appointments, maintaining accurate records and ensuring queries or concerns are handled professionally throughout the customer journey. Your Responsibilities: Act as a key point of contact for residents throughout planned works and energy efficiency installations. Communicate clearly with residents regarding appointments, works, timescales and any changes to planned activity. Coordinate appointments and site visits between residents, contractors, Housing Associations and internal project teams. Maintain accurate resident records and ensure systems are updated with relevant information. Support vulnerable residents and those with accessibility or additional communication requirements. Respond to resident queries, concerns and complaints professionally and sensitively. Liaise with contractors, site managers, Housing Associations and internal stakeholders to resolve issues and keep projects progressing. Explain technical information to residents in a clear and easy-to-understand way. Identify and escalate operational or customer issues where appropriate. Support project reporting and provide accurate updates to internal stakeholders. Attend project and construction sites when required. Help maintain a positive resident experience throughout the project and contribute towards strong customer satisfaction and NPS performance. What We're Looking For: Strong administration, coordination and organisational skills. Excellent attention to detail and the ability to maintain accurate records. Strong customer service and resident communication skills. Confidence dealing with queries, complaints and challenging conversations professionally. The ability to manage multiple residents, appointments and priorities at the same time. A patient and empathetic approach when supporting vulnerable residents or individuals with accessibility requirements. Confidence communicating with contractors, Housing Associations, site teams and internal stakeholders. The ability to work independently and manage your own workload effectively. Comfortable attending construction or project sites when required. Experience/Qualifications Required: Previous experience within resident liaison, customer service, housing administration, community engagement or project administration. Experience managing records, coordinating appointments and maintaining accurate information. Previous experience communicating directly with residents or customers. Full UK driving licence. CSCS card. Experience working with vulnerable residents or customers requiring accessible communication. An understanding of site-based operations or construction environments. Experience within social housing, Housing Associations, property maintenance, planned works, construction, retrofit or energy efficiency would be particularly beneficial. Previous experience working with Housing Associations, Local Authorities or Advice Centres would be advantageous. Knowledge of retrofit, green energy, BEIS or Local Authority schemes would be beneficial but is not essential. Company information: This contract vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDOT-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Winsearch
HSE Advisor - Industrial Services - UK
Winsearch Northenden, Manchester
HSEQ Advisor - Manchester - £40,000 - 45,000 + Package - Industrial Services / Construction Are you an experienced HSEQ professional who enjoys being out on site, influencing safety culture and driving continual improvement? Do you hold a NEBOSH qualification and have experience implementing and maintaining Health, Safety, Environmental and Quality systems? Are you comfortable travelling across the UK and Ireland, supporting operational teams and building strong relationships with stakeholders at all levels? Do you have experience conducting audits, investigations, risk assessments and ensuring compliance with ISO and legislative requirements? If the answers are yes, we are hiring for a HSEQ Advisor on behalf of a leading engineering and industrial services organisation. WHAT YOU NEED NEBOSH IGC, Diploma or equivalent HSEQ qualification Previous HSEQ Advisor, Compliance Officer or similar experience Strong understanding of UK Health & Safety legislation and management systems Experience conducting audits, inspections and incident investigations Knowledge of ISO 9001, 14001 and 45001 standards Ability to influence operational teams and promote a positive safety culture Full UK driving licence and willingness to travel regularly, including occasional overnight stays What You Get In Return Salary up to £45,000 Company car or car allowance Pension scheme Life assurance Ongoing professional development and training Opportunity to work across major industrial and energy projects Long-term career progression within a growing business Nice To Haves Lead Auditor qualification (ISO 9001 / 14001 / 45001) Membership of IOSH, IIRSM or a recognised HSEQ professional body Experience within power generation, engineering, industrial services, utilities or heavy industry Training delivery experience Experience undertaking root cause analysis investigations The Day To Day Supporting operational teams across multiple sites Conducting audits, inspections and compliance reviews Investigating accidents, incidents and near misses Producing reports and analysing HSEQ performance data Developing risk assessments, method statements and safety documentation Supporting the implementation and continuous improvement of HSEQ management systems Engaging with clients and internal stakeholders to ensure best practice is maintained Promoting a positive, proactive and compliant safety culture across the business This is an excellent opportunity for a proactive HSEQ professional looking to join a well-established organisation where they can make a genuine impact on operational performance, compliance and safety culture. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
11/09/2026
Full time
HSEQ Advisor - Manchester - £40,000 - 45,000 + Package - Industrial Services / Construction Are you an experienced HSEQ professional who enjoys being out on site, influencing safety culture and driving continual improvement? Do you hold a NEBOSH qualification and have experience implementing and maintaining Health, Safety, Environmental and Quality systems? Are you comfortable travelling across the UK and Ireland, supporting operational teams and building strong relationships with stakeholders at all levels? Do you have experience conducting audits, investigations, risk assessments and ensuring compliance with ISO and legislative requirements? If the answers are yes, we are hiring for a HSEQ Advisor on behalf of a leading engineering and industrial services organisation. WHAT YOU NEED NEBOSH IGC, Diploma or equivalent HSEQ qualification Previous HSEQ Advisor, Compliance Officer or similar experience Strong understanding of UK Health & Safety legislation and management systems Experience conducting audits, inspections and incident investigations Knowledge of ISO 9001, 14001 and 45001 standards Ability to influence operational teams and promote a positive safety culture Full UK driving licence and willingness to travel regularly, including occasional overnight stays What You Get In Return Salary up to £45,000 Company car or car allowance Pension scheme Life assurance Ongoing professional development and training Opportunity to work across major industrial and energy projects Long-term career progression within a growing business Nice To Haves Lead Auditor qualification (ISO 9001 / 14001 / 45001) Membership of IOSH, IIRSM or a recognised HSEQ professional body Experience within power generation, engineering, industrial services, utilities or heavy industry Training delivery experience Experience undertaking root cause analysis investigations The Day To Day Supporting operational teams across multiple sites Conducting audits, inspections and compliance reviews Investigating accidents, incidents and near misses Producing reports and analysing HSEQ performance data Developing risk assessments, method statements and safety documentation Supporting the implementation and continuous improvement of HSEQ management systems Engaging with clients and internal stakeholders to ensure best practice is maintained Promoting a positive, proactive and compliant safety culture across the business This is an excellent opportunity for a proactive HSEQ professional looking to join a well-established organisation where they can make a genuine impact on operational performance, compliance and safety culture. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Smart 4 EPC
Stakeholder Liaison Officer
Smart 4 EPC Southampton, Hampshire
Stakeholder Liaison Officer 2 Year Fixed Term Contract Southhampton We're recruiting a Stakeholder Liaison Officer to support a major infrastructure contractor delivering specialist structural works across the National Highways network. You'll be the central point of coordination for customer and stakeholder engagement, working closely with the project team to ensure clear, timely communication on programme developments and changes. Key Responsibilities: Issue monthly/fortnightly stakeholder updates as projects progress and hit key milestones Prepare responses to customer and stakeholder complaints and enquiries Draft communications for National Highways webpage updates and social media (working with comms teams) Support narrative for parliamentary/MP briefings Attend site for media interviews (radio, TV filming) Organise and actively participate in Public Information Events Attend fortnightly customer/network occupancy meetings to give project updates Liaise with local councils and key stakeholders (Hampshire-based experience is advantageous) About You You have strong stakeholder engagement experience and are comfortable representing organisations in a customer-facing role. Public sector or infrastructure experience is valuable; familiarity with the local highway network and key stakeholders is a plus. You're organized, clear communicator, and able to handle media and public-facing work confidently. We encourage applications even if you don't match every requirement perfectly-if you have the core skills and drive, get in touch. Contact: (url removed) (phone number removed)
11/09/2026
Contract
Stakeholder Liaison Officer 2 Year Fixed Term Contract Southhampton We're recruiting a Stakeholder Liaison Officer to support a major infrastructure contractor delivering specialist structural works across the National Highways network. You'll be the central point of coordination for customer and stakeholder engagement, working closely with the project team to ensure clear, timely communication on programme developments and changes. Key Responsibilities: Issue monthly/fortnightly stakeholder updates as projects progress and hit key milestones Prepare responses to customer and stakeholder complaints and enquiries Draft communications for National Highways webpage updates and social media (working with comms teams) Support narrative for parliamentary/MP briefings Attend site for media interviews (radio, TV filming) Organise and actively participate in Public Information Events Attend fortnightly customer/network occupancy meetings to give project updates Liaise with local councils and key stakeholders (Hampshire-based experience is advantageous) About You You have strong stakeholder engagement experience and are comfortable representing organisations in a customer-facing role. Public sector or infrastructure experience is valuable; familiarity with the local highway network and key stakeholders is a plus. You're organized, clear communicator, and able to handle media and public-facing work confidently. We encourage applications even if you don't match every requirement perfectly-if you have the core skills and drive, get in touch. Contact: (url removed) (phone number removed)
Golden Lane Housing Limited
Housing Income Officer
Golden Lane Housing Limited
Housing Income Officer Location: Home based within the Northwest with occasional travel to our Manchester Office Salary : £34,550 per annum Vacancy Type: Permanent, Full Time (35 hours per week) Closing Date: 18th of September 2026 The Housing Income Officer is responsible for income and debt management services, supporting customers to sustain their tenancies and ensure GLH meets rental income performance expectations. The role is a key point of contact for customers and stakeholders and will work collaboratively with a range of internal and external stakeholders and key agencies in the delivery of an effective income services to all our tenants. The Housing Income Officer role is key to the operational delivery and management of financial controls making sure that everything we do is financially viable and sustainable in the management of our rental income. Manage Business Processes To be responsible for the monthly maintenance of rent accounts for new and existing tenants to include the monitoring and chasing of rental income from Tenants and third party providers. Ensure all rent accounts allocated are reviewed monthly and arrears are maintained at the lowest level possible. Raise rent refunds and write off requests to the Housing Income Team Leader. Keep Rental Debtors to balances under 30 days old, ensuring that proper processes are in place for re-invoicing and payment of those debtors. Ensure the accuracy of the rent accounts and resolve any issues that may occur. Strong Communication and Relationship Management Responsible for dealing with all tenant and former tenant queries which can include, rent payment, terms of tenancy, recovery of rent arrears and housing benefit queries ensuring that GLH policies and procedures are followed. Responsible for maintaining contact with tenant s representatives, Local Authorities, or other non-tenant income providers to ensure any rent arrears debts are cleared. Performance expectations Responsible for the review and proactive debt management to prevent or resolve income issues affecting rental accounts and arrears, liaising with various internal and external stakeholders including; Housing benefit departments, care providers, Tenants and Tenant representatives. Escalating issues to the Housing Income Team Leader where required. To manage the application process for all new and existing tenants when applying for Housing Benefit. To be the single point of contact for the tenant, their appointee or deputy when submitting the application for Housing Benefit and liaising with Housing Benefit prior to tenancy start to ensure the claim is processed smoothly. To respond to all queries and complete all forms in relation to Specialist Support Accommodation and queries surrounding Exempt and Managed categories of long-term accommodation. To ensure any shortfalls in rent are set up at tenancy start and monitored throughout the term of the tenancy. Person specification Essential Experience of debt management within Social Housing. Knowledge of Specialist Supported Housing and Housing Benefit Regimes. Experience of dealing with Exempt and Managed Housing Benefit claims. Understand rent account management processes. Build relationships internal and externally with stakeholders that will assist with income collection. Good time management skills with the ability to work with competing deadlines and under pressure. Good communication skills having the confidence to interact effectively with different people, face to face, over the phone and by email. Ability to deal sensitively with all enquiries and tenants queries. Ability to work as part of a team and to adapt and respond to change. Highly IT literate, with the ability to use a range of Housing Management and Accounting Systems. Experience of Income and Debt management credit control. Awareness of the Housing Sector and learning disability. Have knowledge and experience of dealing with all aspects of the Welfare Benefits System. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.
11/09/2026
Full time
Housing Income Officer Location: Home based within the Northwest with occasional travel to our Manchester Office Salary : £34,550 per annum Vacancy Type: Permanent, Full Time (35 hours per week) Closing Date: 18th of September 2026 The Housing Income Officer is responsible for income and debt management services, supporting customers to sustain their tenancies and ensure GLH meets rental income performance expectations. The role is a key point of contact for customers and stakeholders and will work collaboratively with a range of internal and external stakeholders and key agencies in the delivery of an effective income services to all our tenants. The Housing Income Officer role is key to the operational delivery and management of financial controls making sure that everything we do is financially viable and sustainable in the management of our rental income. Manage Business Processes To be responsible for the monthly maintenance of rent accounts for new and existing tenants to include the monitoring and chasing of rental income from Tenants and third party providers. Ensure all rent accounts allocated are reviewed monthly and arrears are maintained at the lowest level possible. Raise rent refunds and write off requests to the Housing Income Team Leader. Keep Rental Debtors to balances under 30 days old, ensuring that proper processes are in place for re-invoicing and payment of those debtors. Ensure the accuracy of the rent accounts and resolve any issues that may occur. Strong Communication and Relationship Management Responsible for dealing with all tenant and former tenant queries which can include, rent payment, terms of tenancy, recovery of rent arrears and housing benefit queries ensuring that GLH policies and procedures are followed. Responsible for maintaining contact with tenant s representatives, Local Authorities, or other non-tenant income providers to ensure any rent arrears debts are cleared. Performance expectations Responsible for the review and proactive debt management to prevent or resolve income issues affecting rental accounts and arrears, liaising with various internal and external stakeholders including; Housing benefit departments, care providers, Tenants and Tenant representatives. Escalating issues to the Housing Income Team Leader where required. To manage the application process for all new and existing tenants when applying for Housing Benefit. To be the single point of contact for the tenant, their appointee or deputy when submitting the application for Housing Benefit and liaising with Housing Benefit prior to tenancy start to ensure the claim is processed smoothly. To respond to all queries and complete all forms in relation to Specialist Support Accommodation and queries surrounding Exempt and Managed categories of long-term accommodation. To ensure any shortfalls in rent are set up at tenancy start and monitored throughout the term of the tenancy. Person specification Essential Experience of debt management within Social Housing. Knowledge of Specialist Supported Housing and Housing Benefit Regimes. Experience of dealing with Exempt and Managed Housing Benefit claims. Understand rent account management processes. Build relationships internal and externally with stakeholders that will assist with income collection. Good time management skills with the ability to work with competing deadlines and under pressure. Good communication skills having the confidence to interact effectively with different people, face to face, over the phone and by email. Ability to deal sensitively with all enquiries and tenants queries. Ability to work as part of a team and to adapt and respond to change. Highly IT literate, with the ability to use a range of Housing Management and Accounting Systems. Experience of Income and Debt management credit control. Awareness of the Housing Sector and learning disability. Have knowledge and experience of dealing with all aspects of the Welfare Benefits System. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.
THE HYDE GROUP
Governance Officer
THE HYDE GROUP City, London
Governance Officer London Bridge, Hybrd (2 days in office, 3 days working remotely) £28,000 to £32,100 Hyde is looking for a Governance Officer to join our Company Secretariat team. This is a fantastic opportunity to develop your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Governance Officer at Hyde, you will provide an efficient governance and company secretarial support service to boards and decision-making committees across the Hyde Group. You will support effective meeting administration, regulatory compliance and the execution of key legal documents, helping ensure governance processes are accurate, timely and well managed. Key Duties Support the Company Secretariat team in providing an effective service to boards, committees, and internal stakeholders. Support governance meetings by arranging invitations and room bookings and collating and circulating papers. Support timely regulatory filings with relevant bodies, maintaining filing calendars and registers. Coordinate the execution of legal documents, including logging documents, maintaining registers, obtaining signatures, and liaising with stakeholders. Maintain team administration processes, including actions, reminders, invoices, payments, and intranet pages. Why Join Hyde? At Hyde, strong governance underpins everything we do. You will help support good decision-making across the Group and play an important part in supporting strong, effective governance within an organisation that values integrity, collaboration, and continuous improvement. Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 125,000 homes to over 350,000 customers and are the first major London Housing organisation to achieve the top regulatory rating for the quality of our services to customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Governance Officer we re seeking someone who can bring: Strong attention to detail, organisation and written communication skills. The ability to manage meeting arrangements, board papers, minutes and action tracking. A proactive mindset and passion for supporting effective governance and compliance Experience in governance, company secretarial support or legal administration is desirable. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
11/09/2026
Full time
Governance Officer London Bridge, Hybrd (2 days in office, 3 days working remotely) £28,000 to £32,100 Hyde is looking for a Governance Officer to join our Company Secretariat team. This is a fantastic opportunity to develop your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Governance Officer at Hyde, you will provide an efficient governance and company secretarial support service to boards and decision-making committees across the Hyde Group. You will support effective meeting administration, regulatory compliance and the execution of key legal documents, helping ensure governance processes are accurate, timely and well managed. Key Duties Support the Company Secretariat team in providing an effective service to boards, committees, and internal stakeholders. Support governance meetings by arranging invitations and room bookings and collating and circulating papers. Support timely regulatory filings with relevant bodies, maintaining filing calendars and registers. Coordinate the execution of legal documents, including logging documents, maintaining registers, obtaining signatures, and liaising with stakeholders. Maintain team administration processes, including actions, reminders, invoices, payments, and intranet pages. Why Join Hyde? At Hyde, strong governance underpins everything we do. You will help support good decision-making across the Group and play an important part in supporting strong, effective governance within an organisation that values integrity, collaboration, and continuous improvement. Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 125,000 homes to over 350,000 customers and are the first major London Housing organisation to achieve the top regulatory rating for the quality of our services to customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Governance Officer we re seeking someone who can bring: Strong attention to detail, organisation and written communication skills. The ability to manage meeting arrangements, board papers, minutes and action tracking. A proactive mindset and passion for supporting effective governance and compliance Experience in governance, company secretarial support or legal administration is desirable. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
Michael Page
H&S Officer - Joseph Rowntree Housing
Michael Page City, York
H&S Officer for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Officer for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager Risk assessments and method statements Managing the H&S inbox enquiries Ensuring H&S works issued have been carried out by the wider team Support with incident investigations Co-ordination of H&S activities Data processing and using the H&S system Profile IOSH qualification Experience operating in a similar role in the housing, health care or safety sectors Able to carry out risk assessments and method statements Passion for safety Commutable distance of York Job Offer 40,076 Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
11/09/2026
Full time
H&S Officer for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Officer for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager Risk assessments and method statements Managing the H&S inbox enquiries Ensuring H&S works issued have been carried out by the wider team Support with incident investigations Co-ordination of H&S activities Data processing and using the H&S system Profile IOSH qualification Experience operating in a similar role in the housing, health care or safety sectors Able to carry out risk assessments and method statements Passion for safety Commutable distance of York Job Offer 40,076 Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Hays Construction and Property
Tenancy Services Officer
Hays Construction and Property
Your new company We are currently recruiting for an experienced Tenancy Services Officer to join a respected Housing Association on an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management, rent arrears, estate management and customer service to make an immediate impact within a busy housing team. Your new role You will be responsible for delivering a comprehensive tenancy management service, ensuring customers receive a high standard of support while helping the organisation achieve key performance targets. Key duties will include: Managing a patch of tenancies and ensuring compliance with tenancy agreements. Proactively managing rent arrears cases, negotiating repayment arrangements and progressing recovery action where required. Providing housing advice, tenancy sustainment support and signposting to relevant agencies. Investigating and resolving anti-social behaviour and neighbour disputes. Managing tenancy changes, tenancy terminations and associated casework. Carrying out tenancy visits, estate inspections and customer home visits. Working closely with external partners including benefits agencies, support providers and local authority services. Responding to customer enquiries, complaints and service requests. Maintaining accurate records and updating housing management systems. Supporting wider housing management initiatives and service improvement activities What you'll need to succeed Previous experience working within a Housing Association, Local Authority or social housing environment. Strong knowledge of tenancy management and rent arrears recovery. Experience dealing with anti-social behaviour, estate management and tenancy sustainment. Excellent communication and customer service skills. The ability to manage a varied caseload and work effectively both independently and as part of a team. Experience using housing management systems and Microsoft Office applications. What you'll get in return Immediate start available. Initial 3-month contract with potential for extension. Hybrid working arrangement with a minimum of 2 days per week in the office. Opportunity to join a supportive and customer-focused social housing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
11/09/2026
Seasonal
Your new company We are currently recruiting for an experienced Tenancy Services Officer to join a respected Housing Association on an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management, rent arrears, estate management and customer service to make an immediate impact within a busy housing team. Your new role You will be responsible for delivering a comprehensive tenancy management service, ensuring customers receive a high standard of support while helping the organisation achieve key performance targets. Key duties will include: Managing a patch of tenancies and ensuring compliance with tenancy agreements. Proactively managing rent arrears cases, negotiating repayment arrangements and progressing recovery action where required. Providing housing advice, tenancy sustainment support and signposting to relevant agencies. Investigating and resolving anti-social behaviour and neighbour disputes. Managing tenancy changes, tenancy terminations and associated casework. Carrying out tenancy visits, estate inspections and customer home visits. Working closely with external partners including benefits agencies, support providers and local authority services. Responding to customer enquiries, complaints and service requests. Maintaining accurate records and updating housing management systems. Supporting wider housing management initiatives and service improvement activities What you'll need to succeed Previous experience working within a Housing Association, Local Authority or social housing environment. Strong knowledge of tenancy management and rent arrears recovery. Experience dealing with anti-social behaviour, estate management and tenancy sustainment. Excellent communication and customer service skills. The ability to manage a varied caseload and work effectively both independently and as part of a team. Experience using housing management systems and Microsoft Office applications. What you'll get in return Immediate start available. Initial 3-month contract with potential for extension. Hybrid working arrangement with a minimum of 2 days per week in the office. Opportunity to join a supportive and customer-focused social housing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Contract Personnel Limited
Site Officer
Contract Personnel Limited Thetford, Norfolk
An exciting opportunity has arisen for a Site Officer to join a thriving primary school in Thetford. The school is committed to high standards, strong values and creating an environment where every child can feel safe, supported and able to thrive. The Role As Site Officer, you will play an important role in ensuring the school site, buildings and facilities are maintained to a safe and high standard. You will work closely with the wider school team, helping to ensure the site operates effectively and provides a welcoming environment for pupils, staff and visitors. Responsibilities include but are not limited to: Unlocking the site Check the heating / water works on arrival Gritting pathways in adverse weather Sweeping leaves General maintenance changing light bulbs, fixing door handles, etc Put bins out Help unload deliveries and put in the stockroom Update the computer system with site checks Monday to Friday 7am to 3:25pm (1 hour lunch) 37 hours per week About You The successful candidate will have: Previous experience in a maintenance or site-based role A relevant technical or vocational qualification is desirable Excellent organisational and time management skills Confidence using IT systems and software Knowledge of Health & Safety legislation and compliance is desirable A proactive and practical approach to maintaining a safe and well-presented environment A strong commitment to safeguarding and the wellbeing of children Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!
11/09/2026
Full time
An exciting opportunity has arisen for a Site Officer to join a thriving primary school in Thetford. The school is committed to high standards, strong values and creating an environment where every child can feel safe, supported and able to thrive. The Role As Site Officer, you will play an important role in ensuring the school site, buildings and facilities are maintained to a safe and high standard. You will work closely with the wider school team, helping to ensure the site operates effectively and provides a welcoming environment for pupils, staff and visitors. Responsibilities include but are not limited to: Unlocking the site Check the heating / water works on arrival Gritting pathways in adverse weather Sweeping leaves General maintenance changing light bulbs, fixing door handles, etc Put bins out Help unload deliveries and put in the stockroom Update the computer system with site checks Monday to Friday 7am to 3:25pm (1 hour lunch) 37 hours per week About You The successful candidate will have: Previous experience in a maintenance or site-based role A relevant technical or vocational qualification is desirable Excellent organisational and time management skills Confidence using IT systems and software Knowledge of Health & Safety legislation and compliance is desirable A proactive and practical approach to maintaining a safe and well-presented environment A strong commitment to safeguarding and the wellbeing of children Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie or Hannah at Contract Personnel for more details today!
Hays Construction and Property
Compliance Maintenance Officer
Hays Construction and Property City, Cardiff
Your new company Our client is a well-established educational organisation with a large and diverse property portfolio. They are committed to providing safe, compliant, sustainable, and customer-focused environments that support learning, research, and operational excellence. Due to continued investment in their estates and compliance function, they are seeking a Compliance Maintenance Officer to support the delivery of statutory compliance and maintenance programmes across their estate. Your new role As a Compliance Maintenance Officer, you will support the planning, scheduling, delivery, and monitoring of statutory maintenance and compliance activities across a varied estate. Working closely with senior estates and compliance professionals, internal stakeholders, and external contractors, you will help ensure all statutory obligations are met and maintained to the highest standards. Key responsibilities include: Supporting the delivery of planned preventative maintenance (PPM), statutory inspections, testing programmes, and compliance activities. Assisting with compliance across fire safety, water hygiene, electrical safety, gas safety, lifts, asbestos, pressure systems, and access equipment. Maintaining compliance records, certification, and reporting systems, ensuring accurate audit trails. Monitoring contractor performance and supporting service delivery reviews. Producing compliance reports, KPI data, and management information for senior stakeholders. Working alongside Health & Safety, Estates, and Facilities teams to support risk assessments and safe systems of work. Supporting compliance with CDM Regulations and statutory maintenance requirements. Assisting with audits, inspections, and continuous improvement initiatives. Supporting emergency response and reactive maintenance requirements when required. Contributing to a positive health and safety culture while delivering excellent customer service to staff, students, visitors, and stakeholders. The role will also involve participation in an on-call rota to support emergency situations and out-of-hours work where required. What you'll need to succeed Essential: Experience supporting statutory compliance, planned maintenance, and condition improvement programmes within an estate, facilities management, or property environment. Working knowledge of statutory compliance requirements across multiple asset types. Experience monitoring contractors and service providers. Strong organisational, planning, and problem-solving skills. Experience maintaining statutory compliance systems and records. Working knowledge of CAFM systems. Understanding of health and safety legislation, risk assessments, and safe systems of work. Excellent communication and stakeholder management skills. Commitment to continuous professional development and sustainability initiatives. Desirable: Membership of, or working towards membership of, a recognised professional body such as IWFM, IHEEM, or IET. Experience working within an educational organisation, public sector, healthcare, or similarly complex estate environment. NEBOSH or IOSH Health & Safety qualification. Experience developing and improving compliance processes and asset management procedures. Welsh language skills. What you'll get in return A competitive rate of pay and long-term temporary work The opportunity to work within a respected educational organisation. Exposure to a diverse and complex estate portfolio. Ongoing professional development and training opportunities. A supportive and collaborative working environment. Opportunity to contribute to sustainability and environmental improvement objectives. A varied role with the chance to make a significant impact on compliance, safety, and operational performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
10/09/2026
Seasonal
Your new company Our client is a well-established educational organisation with a large and diverse property portfolio. They are committed to providing safe, compliant, sustainable, and customer-focused environments that support learning, research, and operational excellence. Due to continued investment in their estates and compliance function, they are seeking a Compliance Maintenance Officer to support the delivery of statutory compliance and maintenance programmes across their estate. Your new role As a Compliance Maintenance Officer, you will support the planning, scheduling, delivery, and monitoring of statutory maintenance and compliance activities across a varied estate. Working closely with senior estates and compliance professionals, internal stakeholders, and external contractors, you will help ensure all statutory obligations are met and maintained to the highest standards. Key responsibilities include: Supporting the delivery of planned preventative maintenance (PPM), statutory inspections, testing programmes, and compliance activities. Assisting with compliance across fire safety, water hygiene, electrical safety, gas safety, lifts, asbestos, pressure systems, and access equipment. Maintaining compliance records, certification, and reporting systems, ensuring accurate audit trails. Monitoring contractor performance and supporting service delivery reviews. Producing compliance reports, KPI data, and management information for senior stakeholders. Working alongside Health & Safety, Estates, and Facilities teams to support risk assessments and safe systems of work. Supporting compliance with CDM Regulations and statutory maintenance requirements. Assisting with audits, inspections, and continuous improvement initiatives. Supporting emergency response and reactive maintenance requirements when required. Contributing to a positive health and safety culture while delivering excellent customer service to staff, students, visitors, and stakeholders. The role will also involve participation in an on-call rota to support emergency situations and out-of-hours work where required. What you'll need to succeed Essential: Experience supporting statutory compliance, planned maintenance, and condition improvement programmes within an estate, facilities management, or property environment. Working knowledge of statutory compliance requirements across multiple asset types. Experience monitoring contractors and service providers. Strong organisational, planning, and problem-solving skills. Experience maintaining statutory compliance systems and records. Working knowledge of CAFM systems. Understanding of health and safety legislation, risk assessments, and safe systems of work. Excellent communication and stakeholder management skills. Commitment to continuous professional development and sustainability initiatives. Desirable: Membership of, or working towards membership of, a recognised professional body such as IWFM, IHEEM, or IET. Experience working within an educational organisation, public sector, healthcare, or similarly complex estate environment. NEBOSH or IOSH Health & Safety qualification. Experience developing and improving compliance processes and asset management procedures. Welsh language skills. What you'll get in return A competitive rate of pay and long-term temporary work The opportunity to work within a respected educational organisation. Exposure to a diverse and complex estate portfolio. Ongoing professional development and training opportunities. A supportive and collaborative working environment. Opportunity to contribute to sustainability and environmental improvement objectives. A varied role with the chance to make a significant impact on compliance, safety, and operational performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Fortus Recruitment Group
Resident Liaison Officer
Fortus Recruitment Group Rochester, Kent
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/09/2026
Full time
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Konnect Event Services
Events Crew - London Based
Konnect Event Services
Job Title: Events Crew - London Based Location: London Salary: £14 to £23 p/h (plus bonuses) based on experience - Invoices are paid monthly, a month in hand Job type: Self Employed, Flexible working hours, Full time, Part time to suit you The Company: Konnect Event Services is a premium supplier of Events Crew nationwide. We are looking for physically fit and motivated individuals to join our expanding London team. We can provide the perfect new challenge/career within a dynamic and interesting industry. To any experienced Events Crew please also get in touch for more senior roles on our crew. The Role: We provide labour for the events industry. The work is predominantly based in Central London though we also cover the surrounding areas. You will be helping our clients set up and take down events. Please note that due to the nature of the role and our work, it is essential that candidates must be London based to be considered. We will not be able to consider candidates living outside of London. Your duties will include: Loading and unloading trucks Setting up sound, lighting and AV equipment Building and dismantling set and staging Working as site crew/production crew/runners on festivals and corporate shows General labouring with plenty of heavy lifting and support Drivers are also needed where jobs are outside of London (own vehicle or Konnect vehicles can be used) Plant Operators also needed (Telehandler, Counterbalance, IPAF etc.) Required Skills/Qualifications: We are looking for brand new candidates that are new to Events as well as experienced Events workers You need to be prepared to work unsociable hours and weekends as it's a 24-hour industry A can-do attitude towards work, punctuality and reliability are all vital to us The job involves a lot of heavy lifting and hard graft so candidates must be OK with this What We Offer: The pay starts from £14p/h (plus shift bonuses) for inexperienced crew and can go up to £23+ an hour for top experienced supervisors (based on bonuses for skills and extra responsibility and with extra bonuses still possible on top of that). Training will be provided in the inductions as well as onsite and you'll be given insight into all aspects of the Events world including; Lighting and Sound, Stage Building, Set Design and Carpentry across all types of Events ranging from Festivals to Corporate Shows/Exhibitions and more. You'll be working on a self-employed basis but help with tax returns/UTR numbers/book-keeping will be offered to you and we'll explain that in full in the inductions or over the phone prior to that, if there's any confusion. If this sounds like the sort of job, you'd be a good fit for please get in touch straight away, via e-mail with your CV and a covering letter. We will be doing phone interviews then inductions in the next few weeks and have roles starting onsite immediately. Benefits: Flexible working hours Very achievable progression and development Please click on the APPLY button to send your CV and Cover Letter for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job titles of: Events Executive, Events Coordinator, Seminar Organiser, Event Organiser, Events Officer, Events Coordinator, Event Assistant, Event Administrator, Events Administrator, Exhibition, Conference Officer, Conference Executive, Conference Assistant may also be considered for this role.
10/09/2026
Contract
Job Title: Events Crew - London Based Location: London Salary: £14 to £23 p/h (plus bonuses) based on experience - Invoices are paid monthly, a month in hand Job type: Self Employed, Flexible working hours, Full time, Part time to suit you The Company: Konnect Event Services is a premium supplier of Events Crew nationwide. We are looking for physically fit and motivated individuals to join our expanding London team. We can provide the perfect new challenge/career within a dynamic and interesting industry. To any experienced Events Crew please also get in touch for more senior roles on our crew. The Role: We provide labour for the events industry. The work is predominantly based in Central London though we also cover the surrounding areas. You will be helping our clients set up and take down events. Please note that due to the nature of the role and our work, it is essential that candidates must be London based to be considered. We will not be able to consider candidates living outside of London. Your duties will include: Loading and unloading trucks Setting up sound, lighting and AV equipment Building and dismantling set and staging Working as site crew/production crew/runners on festivals and corporate shows General labouring with plenty of heavy lifting and support Drivers are also needed where jobs are outside of London (own vehicle or Konnect vehicles can be used) Plant Operators also needed (Telehandler, Counterbalance, IPAF etc.) Required Skills/Qualifications: We are looking for brand new candidates that are new to Events as well as experienced Events workers You need to be prepared to work unsociable hours and weekends as it's a 24-hour industry A can-do attitude towards work, punctuality and reliability are all vital to us The job involves a lot of heavy lifting and hard graft so candidates must be OK with this What We Offer: The pay starts from £14p/h (plus shift bonuses) for inexperienced crew and can go up to £23+ an hour for top experienced supervisors (based on bonuses for skills and extra responsibility and with extra bonuses still possible on top of that). Training will be provided in the inductions as well as onsite and you'll be given insight into all aspects of the Events world including; Lighting and Sound, Stage Building, Set Design and Carpentry across all types of Events ranging from Festivals to Corporate Shows/Exhibitions and more. You'll be working on a self-employed basis but help with tax returns/UTR numbers/book-keeping will be offered to you and we'll explain that in full in the inductions or over the phone prior to that, if there's any confusion. If this sounds like the sort of job, you'd be a good fit for please get in touch straight away, via e-mail with your CV and a covering letter. We will be doing phone interviews then inductions in the next few weeks and have roles starting onsite immediately. Benefits: Flexible working hours Very achievable progression and development Please click on the APPLY button to send your CV and Cover Letter for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK. Candidates with the relevant experience or job titles of: Events Executive, Events Coordinator, Seminar Organiser, Event Organiser, Events Officer, Events Coordinator, Event Assistant, Event Administrator, Events Administrator, Exhibition, Conference Officer, Conference Executive, Conference Assistant may also be considered for this role.
Niyaa People Ltd
Housing Officer
Niyaa People Ltd
Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)
10/09/2026
Full time
Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)
Niyaa People Ltd
Housing Assistant
Niyaa People Ltd
We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)
10/09/2026
Full time
We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)
STEVENAGE BOROUGH COUNCIL
Housing Officer
STEVENAGE BOROUGH COUNCIL Stevenage, Hertfordshire
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026
10/09/2026
Contract
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026

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