Stakeholder Liaison Officer 2 Year Fixed Term Contract Southhampton We're recruiting a Stakeholder Liaison Officer to support a major infrastructure contractor delivering specialist structural works across the National Highways network. You'll be the central point of coordination for customer and stakeholder engagement, working closely with the project team to ensure clear, timely communication on programme developments and changes. Key Responsibilities: Issue monthly/fortnightly stakeholder updates as projects progress and hit key milestones Prepare responses to customer and stakeholder complaints and enquiries Draft communications for National Highways webpage updates and social media (working with comms teams) Support narrative for parliamentary/MP briefings Attend site for media interviews (radio, TV filming) Organise and actively participate in Public Information Events Attend fortnightly customer/network occupancy meetings to give project updates Liaise with local councils and key stakeholders (Hampshire-based experience is advantageous) About You You have strong stakeholder engagement experience and are comfortable representing organisations in a customer-facing role. Public sector or infrastructure experience is valuable; familiarity with the local highway network and key stakeholders is a plus. You're organized, clear communicator, and able to handle media and public-facing work confidently. We encourage applications even if you don't match every requirement perfectly-if you have the core skills and drive, get in touch. Contact: (url removed) (phone number removed)
11/09/2026
Contract
Stakeholder Liaison Officer 2 Year Fixed Term Contract Southhampton We're recruiting a Stakeholder Liaison Officer to support a major infrastructure contractor delivering specialist structural works across the National Highways network. You'll be the central point of coordination for customer and stakeholder engagement, working closely with the project team to ensure clear, timely communication on programme developments and changes. Key Responsibilities: Issue monthly/fortnightly stakeholder updates as projects progress and hit key milestones Prepare responses to customer and stakeholder complaints and enquiries Draft communications for National Highways webpage updates and social media (working with comms teams) Support narrative for parliamentary/MP briefings Attend site for media interviews (radio, TV filming) Organise and actively participate in Public Information Events Attend fortnightly customer/network occupancy meetings to give project updates Liaise with local councils and key stakeholders (Hampshire-based experience is advantageous) About You You have strong stakeholder engagement experience and are comfortable representing organisations in a customer-facing role. Public sector or infrastructure experience is valuable; familiarity with the local highway network and key stakeholders is a plus. You're organized, clear communicator, and able to handle media and public-facing work confidently. We encourage applications even if you don't match every requirement perfectly-if you have the core skills and drive, get in touch. Contact: (url removed) (phone number removed)
Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
07/09/2026
Contract
Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Resident Liaison Officer - Social Housing Planned Works Based in Northolt Full time, permanent 30-34k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
03/09/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Northolt Full time, permanent 30-34k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work Westminster. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Oldham and Burnley. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
02/09/2026
Full time
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work Westminster. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Oldham and Burnley. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
Resident Liaison Officer - Social Housing Planned Works Based in Basildon Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Basildon. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
02/09/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Basildon Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Basildon. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
Howells Solutions Limited
Welwyn Garden City, Hertfordshire
Resident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Welwyn Garden City. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
02/09/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Welwyn Garden City. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
We are easy to do business with! That's why we need people like you; friendly, approachable and confident in building trust with local communities, customers and stakeholders. About the role We're looking for a Community Liaison Officer to support the delivery of major electricity infrastructure projects, helping our teams work well with the communities, customers and stakeholders affected by our works. This is a role where communication really matters. You'll be the link between project teams and the people impacted by our work, making sure information is clear, concerns are listened to, and issues are followed through properly. From early engagement and consultation through to construction activity, you'll help build trust, protect our reputation and support projects to move forward with minimal disruption. Here are some of the tasks you'd be involved with Developing and delivering engagement plans for electricity infrastructure projects, including substations, overhead lines, underground cables and wider network upgrades. Acting as a key point of contact for residents, businesses, landowners, local authorities, community groups and other stakeholders. Providing clear and timely updates on project scope, timescales, traffic management, access arrangements, construction activity and possible disruption. Planning and supporting consultation events, drop-in sessions, stakeholder briefings, newsletters and local project updates. Responding to queries, concerns, objections and complaints, making sure these are logged, investigated and closed out properly. Building constructive relationships with planning authorities, parish councils, elected members, statutory consultees, environmental bodies and local representatives. Identifying local sensitivities, reputational risks and opportunities to improve how we engage with communities. Keeping accurate records of stakeholder contact, consultation activity, issues raised and actions taken. Preparing regular updates for project teams and senior leaders on engagement activity, feedback, risks and trends. We'd love to hear from you if you can demonstrate Experience in community relations, stakeholder engagement, customer operations, public affairs or communications, ideally within utilities, infrastructure, construction or another regulated environment. Confidence working with a wide range of people, including members of the public, local authorities, community groups, landowners and project teams. Good judgement when dealing with sensitive, challenging or emotive situations. Strong written and verbal communication skills, with the ability to explain project information clearly and professionally. The ability to organise your workload, manage competing priorities and keep accurate records. A proactive approach to spotting risks early and helping project teams find practical solutions. A full UK driving licence, as regular travel to project sites for meetings is required.
01/09/2026
Full time
We are easy to do business with! That's why we need people like you; friendly, approachable and confident in building trust with local communities, customers and stakeholders. About the role We're looking for a Community Liaison Officer to support the delivery of major electricity infrastructure projects, helping our teams work well with the communities, customers and stakeholders affected by our works. This is a role where communication really matters. You'll be the link between project teams and the people impacted by our work, making sure information is clear, concerns are listened to, and issues are followed through properly. From early engagement and consultation through to construction activity, you'll help build trust, protect our reputation and support projects to move forward with minimal disruption. Here are some of the tasks you'd be involved with Developing and delivering engagement plans for electricity infrastructure projects, including substations, overhead lines, underground cables and wider network upgrades. Acting as a key point of contact for residents, businesses, landowners, local authorities, community groups and other stakeholders. Providing clear and timely updates on project scope, timescales, traffic management, access arrangements, construction activity and possible disruption. Planning and supporting consultation events, drop-in sessions, stakeholder briefings, newsletters and local project updates. Responding to queries, concerns, objections and complaints, making sure these are logged, investigated and closed out properly. Building constructive relationships with planning authorities, parish councils, elected members, statutory consultees, environmental bodies and local representatives. Identifying local sensitivities, reputational risks and opportunities to improve how we engage with communities. Keeping accurate records of stakeholder contact, consultation activity, issues raised and actions taken. Preparing regular updates for project teams and senior leaders on engagement activity, feedback, risks and trends. We'd love to hear from you if you can demonstrate Experience in community relations, stakeholder engagement, customer operations, public affairs or communications, ideally within utilities, infrastructure, construction or another regulated environment. Confidence working with a wide range of people, including members of the public, local authorities, community groups, landowners and project teams. Good judgement when dealing with sensitive, challenging or emotive situations. Strong written and verbal communication skills, with the ability to explain project information clearly and professionally. The ability to organise your workload, manage competing priorities and keep accurate records. A proactive approach to spotting risks early and helping project teams find practical solutions. A full UK driving licence, as regular travel to project sites for meetings is required.
Murphy is recruiting for a Agricultural Liaison Officer to work with Energy on GGP - ATNC - Norwich to Tilbury Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. The role will include liaising with landowners, farmers and occupiers about land interests and arranging access over land for surveys. The Agricultural Liaison Officers prime responsibility shall be to liaise with the landowners and contractors involved within the project. A day in the life of Murphy a Agricultural Liaison Officer This role will require you to manage the coordination of activities between Statutory Undertakers, Highways Authorities and Land Owners, to ensure the integrated progress of projects with the minimum disruption to the public. Promoting a collaborative approach between parties to deliver one message to the communities affected, working for the best outcome for all. List and maintain a database of all key stakeholders and interested parties Keep all stakeholders informed about the scheme and especially any activities that may affect the public Set up exhibitions, arrange meetings and site visits, produce newsletters, leaflets and signage Set up and maintain a public helpline to respond to all queries and set up complaints log Respond to insurance claims from the community and log them Join the Considerate Constructors Scheme and maintain a top score Work with local schools, offer safety talks and help with construction related school projects Give presentations to professional bodies and be able to respond to vigorous questioning Still interested, does this sound like you? Proven experience of working as an ALO for large construction projects/civil engineering schemes Experience of contact with land owners Pre and post access agreements Reinstatement plans Knowledge & experience of legal consent / acquisition requirements Able to describe procedures to follow during contact with external Agencies / HSE / E.A. / Land owner / third party liaison Experience of project commercial and schedule risk management
01/09/2026
Full time
Murphy is recruiting for a Agricultural Liaison Officer to work with Energy on GGP - ATNC - Norwich to Tilbury Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. The role will include liaising with landowners, farmers and occupiers about land interests and arranging access over land for surveys. The Agricultural Liaison Officers prime responsibility shall be to liaise with the landowners and contractors involved within the project. A day in the life of Murphy a Agricultural Liaison Officer This role will require you to manage the coordination of activities between Statutory Undertakers, Highways Authorities and Land Owners, to ensure the integrated progress of projects with the minimum disruption to the public. Promoting a collaborative approach between parties to deliver one message to the communities affected, working for the best outcome for all. List and maintain a database of all key stakeholders and interested parties Keep all stakeholders informed about the scheme and especially any activities that may affect the public Set up exhibitions, arrange meetings and site visits, produce newsletters, leaflets and signage Set up and maintain a public helpline to respond to all queries and set up complaints log Respond to insurance claims from the community and log them Join the Considerate Constructors Scheme and maintain a top score Work with local schools, offer safety talks and help with construction related school projects Give presentations to professional bodies and be able to respond to vigorous questioning Still interested, does this sound like you? Proven experience of working as an ALO for large construction projects/civil engineering schemes Experience of contact with land owners Pre and post access agreements Reinstatement plans Knowledge & experience of legal consent / acquisition requirements Able to describe procedures to follow during contact with external Agencies / HSE / E.A. / Land owner / third party liaison Experience of project commercial and schedule risk management
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work Westminster. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Oldham and Burnley. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
01/09/2026
Full time
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work Westminster. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a large geographical spread between Oldham and Burnley. hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role.
We are working with a well-established and reputable main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. The company are proud to give back to the communities they serve, by championing local employment, fostering development and career progression and ensuring a positive work environment for all staff. The company specialise in construction, property development, and specialist plant hire services for public and private sector clients across the North of England, working across residential and public properties with the aim to improve the condition of homes and communities across the region. The company work across internal refurbishments, external refurbishments, new-build developments, regeneration projects and environmental improvements. They are looking for a Senior Site Manager to join their team on a flagship EWI high-rise scheme, 4 blocks. This is a great opportunity to join a well-established Main Contractor who have a healthy pipeline of work and operate on a number of schemes. You will be reporting into a Contracts Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Programming works Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets Must have social housing EWI experience You must be able to demonstrate a stable and progressive career history on your CV The salary on offer is 60k (depending on experience) plus package and other benefits
01/09/2026
Full time
We are working with a well-established and reputable main Contractor who have a great company culture and ethos - the company genuinely value their staff and treat their employees well and as such have great staff retention rates. The company are proud to give back to the communities they serve, by championing local employment, fostering development and career progression and ensuring a positive work environment for all staff. The company specialise in construction, property development, and specialist plant hire services for public and private sector clients across the North of England, working across residential and public properties with the aim to improve the condition of homes and communities across the region. The company work across internal refurbishments, external refurbishments, new-build developments, regeneration projects and environmental improvements. They are looking for a Senior Site Manager to join their team on a flagship EWI high-rise scheme, 4 blocks. This is a great opportunity to join a well-established Main Contractor who have a healthy pipeline of work and operate on a number of schemes. You will be reporting into a Contracts Manager and your responsibilities will include: The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Programming works Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience needed: SMSTS, CSCS and First Aid are required tickets Must have social housing EWI experience You must be able to demonstrate a stable and progressive career history on your CV The salary on offer is 60k (depending on experience) plus package and other benefits
Job Overview: To go beyond the standard expectation of providing a service for residents with great care, to enrich their lives as part of a dedicated and valued supported housing team. You will play a crucial role in ensuring the safety and well-being of our residents and staff. As well as maintaining the overall presentation of the accommodation and outdoor spaces, you will enhance resident satisfaction, with efficient working practices. The role will involve all aspects of high quality responsive property maintenance as well as planned maintenance to a standard defined by the Active Opportunities Pathway service model and tasks that fall under intensive housing management. You may also be required to carry out some cleaning in empty properties. It will also involve professional curiosity with the ability to identify and report safeguarding concerns. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Responsibilities & Duties: - Daily use of an iPad and or Laptop along with compliance applications to input and update reporting system - Carry out scheduled work on void properties to bring back up to a high standard and in accordance with the Council s targets prescribed in the contract - Complete regular accommodation inspections, ensuring all necessary compliance and health and safety requirements are met - Carry out reactive maintenance within prescribed timescale - Finishing skills such as joinery, plastering, tiling in order to complete a job - Painting - Basic Plumbing (including changing toilet internals - Basic carpentry including door hanging (Essential) - Lock changing (Essential) - Gardening including fencing - Bathrooms and kitchen repairs (including changing taps) - Repairing/replacing broken window - Diagnosing boiler repair - Furniture / Rubbish removal - Put up curtain poles/blinds - Reporting Health & Safety incidents - Reporting Safeguarding concerns - Cleaning - Problem solving Relationships Who will I be working / engaging with? Effective communication is vital in your role. You will regularly engage with residents, their families, and colleagues as part of your daily activities. Additionally, you will liaise with contractors, coordinate their services and ensure that work is completed to a high quality and standard. On occasions, liaison with Local Authority Housing Officers and other Public Sector organisations alongside Charity and Community groups. Skills: Essential: Excellent communication IT skills and ability to confidently use an iPad Basic carpentry including door hanging Finishing skills such as joinery, plastering, tiling Lock changing Full UK driving licence Professional curiosity Desirable: -Cleaning experience -Ability to replace double/single glazed unit -Qualified PAT tester Knowledge: Essential: -Basic knowledge of electrics -Understanding of Safeguarding and ability to identify concerns and report them -Proven track record of carrying out repairs and maintenance work as a multi trade operative in a multi-site environment -Basic knowledge of gas boilers and electric heating system -An understanding of working in a supported housing environment Behaviour: Resilient and able deal with people who are complex and sometimes challenging Keen to support colleagues and ensure business is working cohesively and to the same objective Keen on strong compliance culture Able to work without direction Adaptability and being prepared to help out if circumstances required Keen to lead by example We would expect you at all times to: act with integrity, due skill, care and diligence, professionalism, be open and co-operative with colleagues as well as act with compassion to those both within the Company and those who we support in the accommodation Desirable: -Knowledge of Fire Safety Legislation -Knowledge of Health & Safety Legislation -Corgi registered Behaviours: Driving courteously in a branded Company van, which is an extension of the workplace Wearing uniform and ID with pride and presenting professionally to residents, including the use of all relevant PPE Resilient and able to interact with people who have complex needs and can sometimes present with challenging behaviour Keen to support colleagues and ensure business is working cohesively and to the same objectives Maintain a robust compliance culture Able to work independently and use initiative Adaptability and being prepared to help out if circumstances require. You will be expected to lead by example and uphold THN s values at all times: - act with integrity and respect - adopt a trauma informed and strength based approach - act with due skill, care and diligence - act with professionalism work as part of a team - act with compassion to those both within the Company and those who we support in the accommodation - An Enhanced Disclosure is required for this position. - The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered. We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers. -
01/09/2026
Full time
Job Overview: To go beyond the standard expectation of providing a service for residents with great care, to enrich their lives as part of a dedicated and valued supported housing team. You will play a crucial role in ensuring the safety and well-being of our residents and staff. As well as maintaining the overall presentation of the accommodation and outdoor spaces, you will enhance resident satisfaction, with efficient working practices. The role will involve all aspects of high quality responsive property maintenance as well as planned maintenance to a standard defined by the Active Opportunities Pathway service model and tasks that fall under intensive housing management. You may also be required to carry out some cleaning in empty properties. It will also involve professional curiosity with the ability to identify and report safeguarding concerns. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Responsibilities & Duties: - Daily use of an iPad and or Laptop along with compliance applications to input and update reporting system - Carry out scheduled work on void properties to bring back up to a high standard and in accordance with the Council s targets prescribed in the contract - Complete regular accommodation inspections, ensuring all necessary compliance and health and safety requirements are met - Carry out reactive maintenance within prescribed timescale - Finishing skills such as joinery, plastering, tiling in order to complete a job - Painting - Basic Plumbing (including changing toilet internals - Basic carpentry including door hanging (Essential) - Lock changing (Essential) - Gardening including fencing - Bathrooms and kitchen repairs (including changing taps) - Repairing/replacing broken window - Diagnosing boiler repair - Furniture / Rubbish removal - Put up curtain poles/blinds - Reporting Health & Safety incidents - Reporting Safeguarding concerns - Cleaning - Problem solving Relationships Who will I be working / engaging with? Effective communication is vital in your role. You will regularly engage with residents, their families, and colleagues as part of your daily activities. Additionally, you will liaise with contractors, coordinate their services and ensure that work is completed to a high quality and standard. On occasions, liaison with Local Authority Housing Officers and other Public Sector organisations alongside Charity and Community groups. Skills: Essential: Excellent communication IT skills and ability to confidently use an iPad Basic carpentry including door hanging Finishing skills such as joinery, plastering, tiling Lock changing Full UK driving licence Professional curiosity Desirable: -Cleaning experience -Ability to replace double/single glazed unit -Qualified PAT tester Knowledge: Essential: -Basic knowledge of electrics -Understanding of Safeguarding and ability to identify concerns and report them -Proven track record of carrying out repairs and maintenance work as a multi trade operative in a multi-site environment -Basic knowledge of gas boilers and electric heating system -An understanding of working in a supported housing environment Behaviour: Resilient and able deal with people who are complex and sometimes challenging Keen to support colleagues and ensure business is working cohesively and to the same objective Keen on strong compliance culture Able to work without direction Adaptability and being prepared to help out if circumstances required Keen to lead by example We would expect you at all times to: act with integrity, due skill, care and diligence, professionalism, be open and co-operative with colleagues as well as act with compassion to those both within the Company and those who we support in the accommodation Desirable: -Knowledge of Fire Safety Legislation -Knowledge of Health & Safety Legislation -Corgi registered Behaviours: Driving courteously in a branded Company van, which is an extension of the workplace Wearing uniform and ID with pride and presenting professionally to residents, including the use of all relevant PPE Resilient and able to interact with people who have complex needs and can sometimes present with challenging behaviour Keen to support colleagues and ensure business is working cohesively and to the same objectives Maintain a robust compliance culture Able to work independently and use initiative Adaptability and being prepared to help out if circumstances require. You will be expected to lead by example and uphold THN s values at all times: - act with integrity and respect - adopt a trauma informed and strength based approach - act with due skill, care and diligence - act with professionalism work as part of a team - act with compassion to those both within the Company and those who we support in the accommodation - An Enhanced Disclosure is required for this position. - The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered. We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers. -
