Repairs and Voids Manager

South Holland District Council is seeking a pro-active and results driven Housing Repairs and Voids Manager to lead the delivery of our responsive repairs and voids teams, carrying out repairs and maintenance to 3800 homes.

Reporting to the Operations Manager for Repairs and Compliance this key leadership role is responsible managing our internal repairs and voids team that consists of dedicated operational and logistics staff, and ensuring our repairs are completed safely, efficiently and in tune with our core customer-focussed values.

We are looking for someone who is passionate about delivering excellent services for tenants whilst strengthening processes, improving performance and embedding best practice across all aspects of property services.

As Housing Repairs and Voids Manager, you will:

• Lead and develop a high-performing Repairs and Voids team.
• Take the lead on Health and Safety, ensuring our practices adhere to legislation, best practice and internal policies.
• Facilitate and manage contracts that support the repairs and voids service, ensuring they achieve value for money, strong performance and high-quality outcomes.
• Review, improve and embed robust processes that deliver consistency, efficiency and compliance.
• Ensure excellent governance, data management financial management and performance monitoring.
• Foster a culture of continuous improvement, innovation and customer-focused service delivery.
• Work closely with the Quality Assurance and Compliance Manager, the Property Services Manager and other senior colleagues to ensure the reactive repairs function contributes towards meeting wider HRA, corporate and legislative requirements.

We are looking for a dedicated leader with significant experience in property repairs, maintenance and construction-based health and safety.

You will bring:

• A proven record in leading or managing in a reactive repairs or property maintenance environment, underpinned by good technical knowledge and an ethos of an uncompromising stance on health and safety matters.
• The ability to analyse performance, identify opportunities for improvement and implement effective solutions.
• A track record of strengthening operational processes and delivering service improvements.
• Excellent leadership, communication and stakeholder management skills.
• Commercial awareness and a commitment to achieving value for money.
• A collaborative approach with a focus on delivering excellent outcomes for tenants.

Why Join Us?

This is an exciting opportunity to shape the future of property services at South Holland District Council. You will have the opportunity to influence strategy, modernise services and ensure our residents benefit from professionally managed, well-maintained homes.

If you are a forward-thinking property professional who thrives on improving processes, raising standards and leading teams to deliver outstanding results, we would love to hear from you.

BENEFITS: We offer excellent terms and conditions of employment including:

• Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
• Generous annual leave scheme +option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme
• Flu Jabs
• Free Eye Test voucher for regular screen users
• Flexible Working Policy
• Agile Working Policy
• Car mileage reimbursement
• Excellent career progression and training opportunities
• Long Service Recognition
• Salary sacrifice car scheme roles over 33k

Certain restrictions may apply

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.