Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Leeds. Working alongside one of our most prestigious clients in their head office, you as the Facilities Manager will have responsibility for the management of an FM team, vendors, Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
21/07/2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Facilities Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Leeds. Working alongside one of our most prestigious clients in their head office, you as the Facilities Manager will have responsibility for the management of an FM team, vendors, Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements. To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable. To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable. To liaise with local authorities as appropriate To proactively manage risk and deal with insurance issues on site To manage major work programmes on site, acting as the liaison point for all parties involved To produce management reports in accordance with the needs of the business. To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy To monitor FM works onsite and liaise with service providers/sub-contractors. Any other duties as in accordance with the needs of the business Person Specification/Requirements Educated to degree level or equivalent Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable. Excellent customer service, interpersonal and communication skills IT literate, together with an understanding and experience of industry specific IT Applications. High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified Analytical skills Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills. BIFM qualification desirable
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
21/07/2026
Contract
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Site Manager - Social Housing Refurbishment Location: Birmingham Start Date: Immediate (Monday 27th July) Contract Duration: Until 28th August Pay Type: PAYE or Umbrella Only ( CIS is not available for this role ) About the Role Are you an experienced Site Manager with a strong background in social housing refurbishments? We are currently recruiting a dedicated Site Manager to oversee a busy kitchen and bathroom refurbishment contract based in Birmingham. You will be responsible for managing day-to-day site operations, driving progress to meet strict deadlines, and ensuring high standards of quality, health, and safety are maintained throughout the duration of the project. Key Responsibilities Oversee day-to-day operations for kitchen and bathroom refurbishment works across social housing properties. Manage trades, sub-contractors, and direct workforce to ensure works are delivered on schedule. Act as the main point of contact on-site for tenants, sub-contractors, and client representatives. Enforce site Health & Safety policies, conduct RAMS assessments, and run toolbox talks. Ensure all works are completed to specification and maintain exceptional quality control standards. Key Requirements Experience: Proven experience managing Social Housing Refurbishment contracts (specifically internal works / kitchens and bathrooms) is essential . Qualifications: Valid CSCS Black or White Card (Essential) SMSTS & First Aid at Work Communication: Excellent tenant liaison and site management skills. Locality: Must be based within a reasonable commute of Birmingham. Payment Terms Important: This role does NOT accept CIS. Candidates must be willing to work via PAYE or an approved Umbrella company. How to Apply If you have the required social housing experience, a valid CSCS Black/White card, and are ready to start Monday 27th July, please apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
20/07/2026
Seasonal
Job Title: Site Manager - Social Housing Refurbishment Location: Birmingham Start Date: Immediate (Monday 27th July) Contract Duration: Until 28th August Pay Type: PAYE or Umbrella Only ( CIS is not available for this role ) About the Role Are you an experienced Site Manager with a strong background in social housing refurbishments? We are currently recruiting a dedicated Site Manager to oversee a busy kitchen and bathroom refurbishment contract based in Birmingham. You will be responsible for managing day-to-day site operations, driving progress to meet strict deadlines, and ensuring high standards of quality, health, and safety are maintained throughout the duration of the project. Key Responsibilities Oversee day-to-day operations for kitchen and bathroom refurbishment works across social housing properties. Manage trades, sub-contractors, and direct workforce to ensure works are delivered on schedule. Act as the main point of contact on-site for tenants, sub-contractors, and client representatives. Enforce site Health & Safety policies, conduct RAMS assessments, and run toolbox talks. Ensure all works are completed to specification and maintain exceptional quality control standards. Key Requirements Experience: Proven experience managing Social Housing Refurbishment contracts (specifically internal works / kitchens and bathrooms) is essential . Qualifications: Valid CSCS Black or White Card (Essential) SMSTS & First Aid at Work Communication: Excellent tenant liaison and site management skills. Locality: Must be based within a reasonable commute of Birmingham. Payment Terms Important: This role does NOT accept CIS. Candidates must be willing to work via PAYE or an approved Umbrella company. How to Apply If you have the required social housing experience, a valid CSCS Black/White card, and are ready to start Monday 27th July, please apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Northampton, Northamptonshire
SITE MANAGER REQUIRED - NORTHAMPTON Sector: Social Housing (Kitchens & Bathrooms Refurbishments) Contract: Long-term ongoing Start Date: Immediate / July 2026 We are currently recruiting an experienced Site Manager for a major social housing refurbishment framework in Northampton. This is a long-term, ongoing contract focusing specifically on high-volume kitchen and bathroom replacements within occupied properties. Contract Details Location: Northampton and surrounding local authority areas Duration: Long-term ongoing contract Hours: Standard day shifts, Monday to Friday Rate: 32.42 per hour (Umbrella PAYE only no CIS) Key Duties Managing the day-to-day operations of internal kitchen and bathroom refurbishment schemes. Coordinating sub-contractors (carpenters, plumbers, electricians, plasterers) to ensure strict adherence to delivery schedules. Overseeing works within occupied properties, ensuring high standards of tenant liaison, care, and customer satisfaction. Enforcing rigid health and safety protocols on site, conducting daily briefings, and managing risk assessments. Ensuring all works are delivered on time, to budget, and to the client's strict quality specifications. Requirements Qualifications: Valid SMSTS, First Aid at Work, and either a CSCS White Card (Professionally Qualified Person) or CSCS Black Card (Manager). Experience: Proven track record as a Site Manager delivering social housing internal refurbishments (specifically kitchens and bathrooms). Skills: Excellent communication, strong sub-contractor management, and experience dealing directly with tenants in occupied housing. Transport: Full UK driving licence and own vehicle. How to Apply If you meet the criteria and are ready to secure a long-term contract in the Northampton area, please click apply immediately. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
16/07/2026
Seasonal
SITE MANAGER REQUIRED - NORTHAMPTON Sector: Social Housing (Kitchens & Bathrooms Refurbishments) Contract: Long-term ongoing Start Date: Immediate / July 2026 We are currently recruiting an experienced Site Manager for a major social housing refurbishment framework in Northampton. This is a long-term, ongoing contract focusing specifically on high-volume kitchen and bathroom replacements within occupied properties. Contract Details Location: Northampton and surrounding local authority areas Duration: Long-term ongoing contract Hours: Standard day shifts, Monday to Friday Rate: 32.42 per hour (Umbrella PAYE only no CIS) Key Duties Managing the day-to-day operations of internal kitchen and bathroom refurbishment schemes. Coordinating sub-contractors (carpenters, plumbers, electricians, plasterers) to ensure strict adherence to delivery schedules. Overseeing works within occupied properties, ensuring high standards of tenant liaison, care, and customer satisfaction. Enforcing rigid health and safety protocols on site, conducting daily briefings, and managing risk assessments. Ensuring all works are delivered on time, to budget, and to the client's strict quality specifications. Requirements Qualifications: Valid SMSTS, First Aid at Work, and either a CSCS White Card (Professionally Qualified Person) or CSCS Black Card (Manager). Experience: Proven track record as a Site Manager delivering social housing internal refurbishments (specifically kitchens and bathrooms). Skills: Excellent communication, strong sub-contractor management, and experience dealing directly with tenants in occupied housing. Transport: Full UK driving licence and own vehicle. How to Apply If you meet the criteria and are ready to secure a long-term contract in the Northampton area, please click apply immediately. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) 80K - 95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
15/07/2026
Full time
Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) 80K - 95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.
Our client is a well run Blue Chip Construction contractor whom are contracted to provide responsive maintenance and void property works and maintenance on a 10 year framework in the Midlands Area. We are seeking an IT literate and car driving RLO to complement our growing team. Your key responsibilities as an RLO are to ensure that the tenants are updated for all planned work, queries are dealt with in a timely manner and complaints are investigated and findings shared. You will also help the office team dealing with emails and queries Being a key member of the team, you must be proactive in communicating with colleagues to understand work requirements and then keeping the client and tenants up to date with work planned and work in progress. KEY RESPONSIBILITIES Be the first point of contact for job queries and ensure that they are actioned in a timely manner Communicate with all stakeholders for planned and larger works and when work will impact building users in a communal area Responsible for managing and resolving difficulties and complaints regarding the works by liaising and negotiating with all parties with a view to expedient and effective resolution including meeting tenants and clients Raising any concerns with the Contract Manager so that proactive plans are made Support the office team during peaks in demand with emails and general queries Ensure residents are kept informed of all works to be carried out and updated with ongoing progress and changes/adaptions with effective and prompt communication i.e. visits and letters. Follow up with aftercare service to ensure the works are carried out promptly and efficiently Organise Consultation Evenings with tenant groups, record attendees and take minutes of meetings Support and plan social value events within the community Support improvement projects to improve the service delivery to our clients. Please note general areas covered include Sandwell, Tipton, Dudley and surrounds. This a genuine long term opportunity with a fantastic team to work with on a day to day basis. RG Setsquare is acting as an Employment Business in relation to this vacancy.
14/07/2026
Contract
Our client is a well run Blue Chip Construction contractor whom are contracted to provide responsive maintenance and void property works and maintenance on a 10 year framework in the Midlands Area. We are seeking an IT literate and car driving RLO to complement our growing team. Your key responsibilities as an RLO are to ensure that the tenants are updated for all planned work, queries are dealt with in a timely manner and complaints are investigated and findings shared. You will also help the office team dealing with emails and queries Being a key member of the team, you must be proactive in communicating with colleagues to understand work requirements and then keeping the client and tenants up to date with work planned and work in progress. KEY RESPONSIBILITIES Be the first point of contact for job queries and ensure that they are actioned in a timely manner Communicate with all stakeholders for planned and larger works and when work will impact building users in a communal area Responsible for managing and resolving difficulties and complaints regarding the works by liaising and negotiating with all parties with a view to expedient and effective resolution including meeting tenants and clients Raising any concerns with the Contract Manager so that proactive plans are made Support the office team during peaks in demand with emails and general queries Ensure residents are kept informed of all works to be carried out and updated with ongoing progress and changes/adaptions with effective and prompt communication i.e. visits and letters. Follow up with aftercare service to ensure the works are carried out promptly and efficiently Organise Consultation Evenings with tenant groups, record attendees and take minutes of meetings Support and plan social value events within the community Support improvement projects to improve the service delivery to our clients. Please note general areas covered include Sandwell, Tipton, Dudley and surrounds. This a genuine long term opportunity with a fantastic team to work with on a day to day basis. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Site Manager - Planned Retrofit Works 55k - 65K + Benefits Ealing We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Ealing area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K - 65K, including car allowance + mileage. Must have driving licence and own vehicle. For your chance of securing this role please apply online now!
14/07/2026
Full time
Site Manager - Planned Retrofit Works 55k - 65K + Benefits Ealing We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Ealing area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K - 65K, including car allowance + mileage. Must have driving licence and own vehicle. For your chance of securing this role please apply online now!
Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85K + Car/Allowance + Benefits.
14/07/2026
Full time
Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85K + Car/Allowance + Benefits.
The Facilities Operations Manager will oversee facilities management, property and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in the North West area, will involve covering properties across Halton, Runcorn, Widnes and Halewood requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Runcorn & Halton area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Facilities Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage facilities and building services effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites. Profile A successful Facilities Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in Facilities Management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Health & Safety training (IOSH/NEBOSH) - desirable IWFM qualification - desirable Job Offer The role of Facilities Operations Manager benefits from: Competitive salary ranging from 35,000 to 42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount. If you are passionate about building services, facilities management and relationship building, this role in the Runcorn and Halton area could be the perfect fit for you. Apply now to take the next step in your career as a Facilities Operations Manager!
14/07/2026
Full time
The Facilities Operations Manager will oversee facilities management, property and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in the North West area, will involve covering properties across Halton, Runcorn, Widnes and Halewood requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Runcorn & Halton area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Facilities Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage facilities and building services effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites. Profile A successful Facilities Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in Facilities Management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Health & Safety training (IOSH/NEBOSH) - desirable IWFM qualification - desirable Job Offer The role of Facilities Operations Manager benefits from: Competitive salary ranging from 35,000 to 42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount. If you are passionate about building services, facilities management and relationship building, this role in the Runcorn and Halton area could be the perfect fit for you. Apply now to take the next step in your career as a Facilities Operations Manager!
A well-established and rapidly expanding Social Housing Contractor are currently looking to recruit a Site Manager to join them on a permanent basis. The company have gone from strength to strength each year and have an exciting growth plan in place, with a healthy pipeline of work across the North West & Yorkshire region. The company specialise in retrofit and decarbonisation to tenanted Social Housing properties, with a goal to reduce fuel poverty and the carbon footprint. They are looking to recruit a Project Manager to join them to manage a large scheme in Wakefield which consists of Solar Panel installations to tenanted Social Housing properties. Responsibilities of a Project Manager: Embedding the client's requirements in every aspect of the project, offering the clients added value to give them the assurance that they can trust the Contractor in providing a quality start-to-finish delivery Assisting the Site Manager with any problems or concerns on site Regular liaison with the client, discussing progress and acting as the company representative Senior management meetings on progression of sites making sure directors are aware of each development Discussing build-ability and design issues Managing and championing Health & Safety Programming and planning all works Devising a build programme Recruitment of staff, organising trades and labour Ensuring KPI's are being achieved The successful Project Manager must have: A strong background in the social housing refurbishment sector/decarbonisation sector with knowledge of working under PAS regulations. CSCS, SMSTS, First Aid, Drivers License Retrofit experience If you are interested in this position and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece. Please note, if shortlisted, applicants will be required to provide 2 contactable references and copies of certificates stated.
14/07/2026
Full time
A well-established and rapidly expanding Social Housing Contractor are currently looking to recruit a Site Manager to join them on a permanent basis. The company have gone from strength to strength each year and have an exciting growth plan in place, with a healthy pipeline of work across the North West & Yorkshire region. The company specialise in retrofit and decarbonisation to tenanted Social Housing properties, with a goal to reduce fuel poverty and the carbon footprint. They are looking to recruit a Project Manager to join them to manage a large scheme in Wakefield which consists of Solar Panel installations to tenanted Social Housing properties. Responsibilities of a Project Manager: Embedding the client's requirements in every aspect of the project, offering the clients added value to give them the assurance that they can trust the Contractor in providing a quality start-to-finish delivery Assisting the Site Manager with any problems or concerns on site Regular liaison with the client, discussing progress and acting as the company representative Senior management meetings on progression of sites making sure directors are aware of each development Discussing build-ability and design issues Managing and championing Health & Safety Programming and planning all works Devising a build programme Recruitment of staff, organising trades and labour Ensuring KPI's are being achieved The successful Project Manager must have: A strong background in the social housing refurbishment sector/decarbonisation sector with knowledge of working under PAS regulations. CSCS, SMSTS, First Aid, Drivers License Retrofit experience If you are interested in this position and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece. Please note, if shortlisted, applicants will be required to provide 2 contactable references and copies of certificates stated.
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
14/07/2026
Full time
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
The Team & Focus of the Role Our North-West Property Management team are looking for an experienced Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for the management of a large property portfolio for a mixture of commercial and private clients. This position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major minor works, liaising with building surveyors, contractor management and general daily lessee correspondence. This is an opportunity to join a dedicated team with a high level of autonomy supported by other Property Managers, Administrators, and the wider Commercial Property Management team. If you're passionate about client service and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool, Knutsford or Chester, and we have a hybrid working policy in place. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appointments for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team Supervising and directing site based staff (where applicable) Preparing, presenting and obtaining approval of service charge budgets, service charge reconciliations and the running of service charge regimes throughout the year Presenting service charge budgets to tenants and dealing with any queries raised Day to day liaison with property owners, asset managers & tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including health and safety and other regulations Excellent career progression opportunities Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable but not essential) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management is preferred Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. ?
14/07/2026
Full time
The Team & Focus of the Role Our North-West Property Management team are looking for an experienced Property Manager who can pro-actively manage a varied portfolio and client base. The successful candidate will be responsible for the management of a large property portfolio for a mixture of commercial and private clients. This position will include day-to-day property management as well as running a mixture of service charge regimes, dealing with buildings insurance, major minor works, liaising with building surveyors, contractor management and general daily lessee correspondence. This is an opportunity to join a dedicated team with a high level of autonomy supported by other Property Managers, Administrators, and the wider Commercial Property Management team. If you're passionate about client service and enjoy getting fully involved in all aspects of managing a commercial property portfolio then this could be an opportunity for you. This would be a full-time role Monday-Friday (37.5 hours) based at one of our regional offices in Manchester, Liverpool, Knutsford or Chester, and we have a hybrid working policy in place. In return, beyond your base salary you will be included in: A discretionary bonus scheme A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! Enhanced maternity, paternity, adoption and shared parental leave An online money saving portal Death In Service cover, alongside access to an Employee Assistance Programme which includes health appointments for you and your family Volunteering Leave equating to 2 days per year (pro rata if you're part-time) Duties will include: Management of multi occupied commercial property - industrial, office, retail, leisure Building and maintaining strong relationships with clients, tenants, contractors, on-site staff and the commercial property management team Supervising and directing site based staff (where applicable) Preparing, presenting and obtaining approval of service charge budgets, service charge reconciliations and the running of service charge regimes throughout the year Presenting service charge budgets to tenants and dealing with any queries raised Day to day liaison with property owners, asset managers & tenants Preparing and reporting information to clients in a timely manner Ensuring compliance with legislation including health and safety and other regulations Excellent career progression opportunities Depending on the level of experience, candidates may be asked to provide support to other members of the team The successful candidate will have MRICS (desirable but not essential) Good property market and wider economic and business knowledge IT literate/proficient in use of Microsoft Office 365, Word and Excel Extensive experience within the commercial property market and commercial property management is preferred Ability to effectively and efficiently manage large workloads Strong planning, organisational and communication skills Team leadership skills Driving license essential A willingness to learn on the job Why Fisher German? We've been around for a while, but it doesn't mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you'll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What's not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It's simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we're proud to be an Equal Opportunities Employer. ?
Job Title: Housing Disrepair & Property Compliance Manager Location: Enfield DBS: DBS Check Required Driving Licence: Full UK Driving Licence Required Benefits: Van and fuel card provided Job Purpose To lead and manage the Council's Housing Disrepair, HHSRS compliance, and Damp & Mould service, ensuring statutory compliance, protecting tenant health and safety, and delivering high-quality repair and maintenance services. The postholder will ensure full compliance with Awaab's Law and drive continuous service improvement across the housing portfolio. Key Responsibilities Lead the management of housing disrepair cases, including liaison with legal teams, surveyors, and external stakeholders. Ensure compliance with HHSRS, Awaab's Law, and all relevant housing legislation. Oversee the investigation, remediation, and prevention of damp and mould, promoting a proactive and customer-focused approach. Manage inspection, repair, and compliance programmes, ensuring works are completed safely, on time, within budget, and to the required quality standards. Lead and manage contractors, consultants, and operational teams, monitoring performance against agreed KPIs. Manage complex customer cases and complaints, ensuring excellent resident engagement and support for vulnerable tenants. Produce performance reports, maintain compliance records, and support audits and regulatory inspections. Manage budgets and risks, identifying opportunities to improve service delivery and reduce disrepair claims. Essential Proven experience managing housing disrepair, HHSRS compliance, and damp and mould services. Strong knowledge of housing legislation, building pathology, and repairs. Experience managing contractors and multidisciplinary teams. Excellent leadership, communication, and stakeholder management skills. Relevant qualification in Building Surveying, Construction, Housing, or a related discipline. Full UK Driving Licence. Basic DBS clearance. Desirable Professional membership (RICS, CIOB, or equivalent). Experience working within a local authority or social housing environment.
13/07/2026
Seasonal
Job Title: Housing Disrepair & Property Compliance Manager Location: Enfield DBS: DBS Check Required Driving Licence: Full UK Driving Licence Required Benefits: Van and fuel card provided Job Purpose To lead and manage the Council's Housing Disrepair, HHSRS compliance, and Damp & Mould service, ensuring statutory compliance, protecting tenant health and safety, and delivering high-quality repair and maintenance services. The postholder will ensure full compliance with Awaab's Law and drive continuous service improvement across the housing portfolio. Key Responsibilities Lead the management of housing disrepair cases, including liaison with legal teams, surveyors, and external stakeholders. Ensure compliance with HHSRS, Awaab's Law, and all relevant housing legislation. Oversee the investigation, remediation, and prevention of damp and mould, promoting a proactive and customer-focused approach. Manage inspection, repair, and compliance programmes, ensuring works are completed safely, on time, within budget, and to the required quality standards. Lead and manage contractors, consultants, and operational teams, monitoring performance against agreed KPIs. Manage complex customer cases and complaints, ensuring excellent resident engagement and support for vulnerable tenants. Produce performance reports, maintain compliance records, and support audits and regulatory inspections. Manage budgets and risks, identifying opportunities to improve service delivery and reduce disrepair claims. Essential Proven experience managing housing disrepair, HHSRS compliance, and damp and mould services. Strong knowledge of housing legislation, building pathology, and repairs. Experience managing contractors and multidisciplinary teams. Excellent leadership, communication, and stakeholder management skills. Relevant qualification in Building Surveying, Construction, Housing, or a related discipline. Full UK Driving Licence. Basic DBS clearance. Desirable Professional membership (RICS, CIOB, or equivalent). Experience working within a local authority or social housing environment.
A well-established and rapidly expanding Social Housing Contractor are currently looking to recruit a Project Manager to join them on a permanent basis. The company have gone from strength to strength each year and have an exciting growth plan in place, with a healthy pipeline of work across the North West & Yorkshire region. The company specialise in retrofit and decarbonisation to tenanted Social Housing properties, with a goal to reduce fuel poverty and the carbon footprint. They are looking to recruit a Project Manager to join them to manage a large scheme in Wakefield which consists of Solar Panel installations to tenanted Social Housing properties. Responsibilities of a Project Manager: Embedding the client's requirements in every aspect of the project, offering the clients added value to give them the assurance that they can trust the Contractor in providing a quality start-to-finish delivery Assisting the Site Manager with any problems or concerns on site Regular liaison with the client, discussing progress and acting as the company representative Senior management meetings on progression of sites making sure directors are aware of each development Discussing build-ability and design issues Managing and championing Health & Safety Programming and planning all works Devising a build programme Recruitment of staff, organising trades and labour Ensuring KPI's are being achieved The successful Project Manager must have: A strong background in the social housing refurbishment sector/decarbonisation sector with knowledge of working under PAS regulations. CSCS, SMSTS, First Aid, Drivers License Retrofit experience If you are interested in this position and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece. Please note, if shortlisted, applicants will be required to provide 2 contactable references and copies of certificates stated.
10/07/2026
Full time
A well-established and rapidly expanding Social Housing Contractor are currently looking to recruit a Project Manager to join them on a permanent basis. The company have gone from strength to strength each year and have an exciting growth plan in place, with a healthy pipeline of work across the North West & Yorkshire region. The company specialise in retrofit and decarbonisation to tenanted Social Housing properties, with a goal to reduce fuel poverty and the carbon footprint. They are looking to recruit a Project Manager to join them to manage a large scheme in Wakefield which consists of Solar Panel installations to tenanted Social Housing properties. Responsibilities of a Project Manager: Embedding the client's requirements in every aspect of the project, offering the clients added value to give them the assurance that they can trust the Contractor in providing a quality start-to-finish delivery Assisting the Site Manager with any problems or concerns on site Regular liaison with the client, discussing progress and acting as the company representative Senior management meetings on progression of sites making sure directors are aware of each development Discussing build-ability and design issues Managing and championing Health & Safety Programming and planning all works Devising a build programme Recruitment of staff, organising trades and labour Ensuring KPI's are being achieved The successful Project Manager must have: A strong background in the social housing refurbishment sector/decarbonisation sector with knowledge of working under PAS regulations. CSCS, SMSTS, First Aid, Drivers License Retrofit experience If you are interested in this position and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece. Please note, if shortlisted, applicants will be required to provide 2 contactable references and copies of certificates stated.
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
10/07/2026
Seasonal
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/07/2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role Salary: £34,000 - £40,000 Contract type: Full-time / Permanent Office location: Brighton, East Sussex Operating region: Southern Homes Counties and The South Vacancy reference: 85322 Skilled Careers contact: Mark Dixon (Maidstone branch) Skilled Careers have partnered with a leading main contractor that works with a host of commercial clients in the student accommodation, leasing and high-end residential sectors and are seeking an experienced, proactive Resident Liaison Officer with excellent communication and customer service skills. This is not a Resident Liaison Officer role within the social housing sector! The company: A national main contractor with offices across the UK that specialises in refurbishment contracts in occupied complexes across the country. The role: The resident liaison officer operating out of the London branch of this main contractor will be the primary point of contact between the project team and residents (lease holders, estates managers and tenants), leading clear communications and ensuring minimal disruption, successful access arrangements and smooth refurbishment process. Your responsibilities will include: Working as part of a central Resident Liaison team function based in central London (SE1) Visiting projects from time to time across the country Deliver presentations to clients, residents/lease holders and other key stakeholders. Query & request handling and establishing an appropriate action plan, coordinating with the site operations team and agree upon timescales for resolution which will be communicated back to the relevant parties along with providing progress updates. Maintaining company trackers and ensuring all queries, requests and complaints are accurately recorded with supporting actions, outcomes and are monitored through to completion. Presenting at committee and client meetings. Be the bridge that minimises disruptions and ensure projects proceed in line with programme Requirements: Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential Driving licence and access to your own vehicle is essential Proficient with Microsoft Office and IT systems Excellent written and verbal communication skills Collaborative and organised Be comfortable presenting at monthly meetings with clients and stakeholders. Ready to advance your career with a respected main contractor and work on a host of schemes across the country If the answer is yes we'd like to hear from you
10/07/2026
Full time
Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role Salary: £34,000 - £40,000 Contract type: Full-time / Permanent Office location: Brighton, East Sussex Operating region: Southern Homes Counties and The South Vacancy reference: 85322 Skilled Careers contact: Mark Dixon (Maidstone branch) Skilled Careers have partnered with a leading main contractor that works with a host of commercial clients in the student accommodation, leasing and high-end residential sectors and are seeking an experienced, proactive Resident Liaison Officer with excellent communication and customer service skills. This is not a Resident Liaison Officer role within the social housing sector! The company: A national main contractor with offices across the UK that specialises in refurbishment contracts in occupied complexes across the country. The role: The resident liaison officer operating out of the London branch of this main contractor will be the primary point of contact between the project team and residents (lease holders, estates managers and tenants), leading clear communications and ensuring minimal disruption, successful access arrangements and smooth refurbishment process. Your responsibilities will include: Working as part of a central Resident Liaison team function based in central London (SE1) Visiting projects from time to time across the country Deliver presentations to clients, residents/lease holders and other key stakeholders. Query & request handling and establishing an appropriate action plan, coordinating with the site operations team and agree upon timescales for resolution which will be communicated back to the relevant parties along with providing progress updates. Maintaining company trackers and ensuring all queries, requests and complaints are accurately recorded with supporting actions, outcomes and are monitored through to completion. Presenting at committee and client meetings. Be the bridge that minimises disruptions and ensure projects proceed in line with programme Requirements: Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential Driving licence and access to your own vehicle is essential Proficient with Microsoft Office and IT systems Excellent written and verbal communication skills Collaborative and organised Be comfortable presenting at monthly meetings with clients and stakeholders. Ready to advance your career with a respected main contractor and work on a host of schemes across the country If the answer is yes we'd like to hear from you
Site Manager - Planned Retrofit Works 55k - 60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
09/07/2026
Full time
Site Manager - Planned Retrofit Works 55k - 60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Zenith are proudly working with one of the UK's leading energy suppliers who have an exciting opportunity for a Site Manager to join their expanding team! The Site Manager plays a central role in overseeing the mobilisation, delivery, and close-out of retrofit projects delivered under SHF and ECO program streams. They are responsible for ensuring works are completed safely, efficiently, and to the highest standards. The Site Manager reports into the SHEQ Manager for health and safety, and into the Contract Manager for programme delivery, quality, commercial, client requirements, and subcontractor management. Roles and Responsibilities: Attend prestart meetings and support mobilisation of SHF and ECO projects. Review all preconstruction information (PCI) promptly and thoroughly to identify risks, gaps, or missing details that could delay programme delivery. Escalate issues early to prevent hold-ups. Set up and maintain site office and welfare facilities in line with CDM regulations. Work with the Contract Manager to create, update, and manage a full programme of works for both SHF and ECO streams, ensuring accurate reporting of progress, delays, and dropouts. Ensure no works are undertaken without verified competency evidence. Gather, review, and maintain RAMS, COSHH, and other statutory documentation with support from the SHEQ team. Implement robust signingin/out procedures and manage permits to work. Ensure daily site inspections by Supervisors and conduct weekly inspections personally to review safety, compliance, and site standards. Challenge poor practices, deliver toolbox talks, and lead a culture of continuous improvement. Liaise with SHEQ Manager for scheduled safety inspections, particularly for new operatives. Ensure all works comply with HSE, PAS2035, and building regulations. Ensure adequate resources are in place to deliver both SHF and ECO projects safely and effectively. Track material orders to ensure accuracy and sufficiency. Ensure workloads are planned and allocated effectively and efficiently. Take full ownership of quality issue resolution across both SHF and ECO projects. Coordinate with planning teams and allocate labour resources, including subcontractors, to resolve defects and remedials in a timely manner. Ensure all post install inspections and audits are completed in line with programme targets by Supervisors. Maintain oversight of remedial works and ensure no issues remain outstanding beyond agreed timescales. Ensure residents receive a consistent, positive experience across SHF and ECO projects. Work with the Tenant Liaison Officer & Customer Engagement Advisor to address complaints, provide clear communication, and resolve issues efficiently. All applicants must have the following: - Full UK Driving License - SMSTS - First Aid at Work - Retrofit/DEA Qualification - Must have or be willing to do a basic DBS check before starting employment. - Experience working with Gas
08/07/2026
Full time
Zenith are proudly working with one of the UK's leading energy suppliers who have an exciting opportunity for a Site Manager to join their expanding team! The Site Manager plays a central role in overseeing the mobilisation, delivery, and close-out of retrofit projects delivered under SHF and ECO program streams. They are responsible for ensuring works are completed safely, efficiently, and to the highest standards. The Site Manager reports into the SHEQ Manager for health and safety, and into the Contract Manager for programme delivery, quality, commercial, client requirements, and subcontractor management. Roles and Responsibilities: Attend prestart meetings and support mobilisation of SHF and ECO projects. Review all preconstruction information (PCI) promptly and thoroughly to identify risks, gaps, or missing details that could delay programme delivery. Escalate issues early to prevent hold-ups. Set up and maintain site office and welfare facilities in line with CDM regulations. Work with the Contract Manager to create, update, and manage a full programme of works for both SHF and ECO streams, ensuring accurate reporting of progress, delays, and dropouts. Ensure no works are undertaken without verified competency evidence. Gather, review, and maintain RAMS, COSHH, and other statutory documentation with support from the SHEQ team. Implement robust signingin/out procedures and manage permits to work. Ensure daily site inspections by Supervisors and conduct weekly inspections personally to review safety, compliance, and site standards. Challenge poor practices, deliver toolbox talks, and lead a culture of continuous improvement. Liaise with SHEQ Manager for scheduled safety inspections, particularly for new operatives. Ensure all works comply with HSE, PAS2035, and building regulations. Ensure adequate resources are in place to deliver both SHF and ECO projects safely and effectively. Track material orders to ensure accuracy and sufficiency. Ensure workloads are planned and allocated effectively and efficiently. Take full ownership of quality issue resolution across both SHF and ECO projects. Coordinate with planning teams and allocate labour resources, including subcontractors, to resolve defects and remedials in a timely manner. Ensure all post install inspections and audits are completed in line with programme targets by Supervisors. Maintain oversight of remedial works and ensure no issues remain outstanding beyond agreed timescales. Ensure residents receive a consistent, positive experience across SHF and ECO projects. Work with the Tenant Liaison Officer & Customer Engagement Advisor to address complaints, provide clear communication, and resolve issues efficiently. All applicants must have the following: - Full UK Driving License - SMSTS - First Aid at Work - Retrofit/DEA Qualification - Must have or be willing to do a basic DBS check before starting employment. - Experience working with Gas
Tenant Liaison Officer Permanent Position (2 Positions Available) Location: Canterbury Salary: Starting salary of £30,000 per annum Job Type: Full-Time, Permanent Start Date: 3rd August Grove Site Services is currently recruiting Tenant Liaison Officers on behalf of our client for permanent positions covering residential refurbishment projects across Canterbury. We are looking for professional and customer-focused individuals who can build positive relationships with residents while supporting the successful delivery of refurbishment works. The successful candidate will act as the main point of contact for residents, ensuring they are kept informed throughout the duration of works and that any queries or concerns are dealt with promptly and professionally. Typical duties may include: • Acting as the main point of contact for residents throughout refurbishment works • Keeping residents informed of upcoming works and project timescales • Arranging appointments and property access where required • Handling resident enquiries and resolving issues professionally • Liaising with site teams, contractors and project managers • Maintaining accurate records of resident communications • Supporting the smooth delivery of refurbishment projects • Providing excellent customer service at all times Requirements: • Previous experience as a Tenant Liaison Officer or in a customer-facing role within the construction or housing sector is preferred • Excellent communication and interpersonal skills • Strong organisational skills with the ability to manage multiple tasks • Full UK driving licence • Ability to provide work references • Professional and empathetic approach when dealing with residents • Good IT and administrative skills • Reliable with excellent attention to detail What we offer: • Starting salary of £30,000 per annum • Full-time permanent employment • Monday to Friday working • Company uniform • Company phone or tablet • Paid holiday entitlement • Company pension scheme • Overtime opportunities • Performance bonus scheme • Annual salary reviews • Ongoing training and development opportunities • Long-term career progression If you are an experienced Tenant Liaison Officer looking for a permanent opportunity in the Canterbury area, apply today with your CV or contact Grove Site Services for further information.
07/07/2026
Full time
Tenant Liaison Officer Permanent Position (2 Positions Available) Location: Canterbury Salary: Starting salary of £30,000 per annum Job Type: Full-Time, Permanent Start Date: 3rd August Grove Site Services is currently recruiting Tenant Liaison Officers on behalf of our client for permanent positions covering residential refurbishment projects across Canterbury. We are looking for professional and customer-focused individuals who can build positive relationships with residents while supporting the successful delivery of refurbishment works. The successful candidate will act as the main point of contact for residents, ensuring they are kept informed throughout the duration of works and that any queries or concerns are dealt with promptly and professionally. Typical duties may include: • Acting as the main point of contact for residents throughout refurbishment works • Keeping residents informed of upcoming works and project timescales • Arranging appointments and property access where required • Handling resident enquiries and resolving issues professionally • Liaising with site teams, contractors and project managers • Maintaining accurate records of resident communications • Supporting the smooth delivery of refurbishment projects • Providing excellent customer service at all times Requirements: • Previous experience as a Tenant Liaison Officer or in a customer-facing role within the construction or housing sector is preferred • Excellent communication and interpersonal skills • Strong organisational skills with the ability to manage multiple tasks • Full UK driving licence • Ability to provide work references • Professional and empathetic approach when dealing with residents • Good IT and administrative skills • Reliable with excellent attention to detail What we offer: • Starting salary of £30,000 per annum • Full-time permanent employment • Monday to Friday working • Company uniform • Company phone or tablet • Paid holiday entitlement • Company pension scheme • Overtime opportunities • Performance bonus scheme • Annual salary reviews • Ongoing training and development opportunities • Long-term career progression If you are an experienced Tenant Liaison Officer looking for a permanent opportunity in the Canterbury area, apply today with your CV or contact Grove Site Services for further information.
