Multi Trade Operative

Multi-Skilled Estate Maintenance & Resident Services Operative

Location: Elephant and Castle (SE17)
Salary: 36,000 per annum
Full-Time Permanent

We are seeking motivated, customer-focused individuals to join A well-known Client of ours as a Multi-Skilled Estate Maintenance & Resident Services Operatives. This is an exciting opportunity for professionals who take pride in delivering exceptional customer service while ensuring residential properties and communal areas are maintained to the highest standards.

Key Responsibilities

Resident Services & Customer Care

• Deliver an outstanding level of customer service, acting as the first point of contact for residents.
• Provide a professional, responsive, concierge-style service, always ensuring resident satisfaction.
• Build positive relationships with residents and respond effectively to enquiries and maintenance requests.

Compliance & Safety

• Carry out statutory compliance checks and safety routines, including:
  • Weekly fire alarm testing
  • Emergency lighting checks
  • Water temperature monitoring
  • Fire door inspections
  • Void property flushing
• Act as Fire Marshal during emergencies, following established incident procedures and ensuring resident safety.
• Maintain full compliance with Health & Safety policies, procedures, and relevant legislation.

Maintenance & Repairs

• Complete planned and reactive maintenance tasks safely, efficiently, and within agreed service level agreements (SLAs).
• Undertake general maintenance duties including:
  • Basic joinery
  • Plumbing repairs
  • Painting and decorating
  • Grounds maintenance
  • General property repairs
• Prepare vacant properties for new residents, ensuring homes are presented to an exceptional standard before occupation.
• Respond promptly to maintenance issues within occupied homes and communal areas, minimising disruption to residents.
• Identify opportunities to improve maintenance processes, efficiency, and service delivery.

What We Offer

• Competitive salary of 36,000 per annum
• Full-time, permanent employment
• Ongoing training and development opportunities