Housing Officer

Our client is looking for an experienced Housing Officer on a temporary contract for 3 months who has previous housing experience, excellent communication skills and be able to pick up housing duties

Job Description

• Provide a robust housing management service, including income collection, efficient turnaround of properties, appropriate lettings, and subsequent tenancy and leaseholder management in line with current legislation.
• Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities
• To promote resident engagement and empowerment
• Promote and develop partnership working
• Work with tenants and customers using a problem-solving and flexible approach in undertaking day to day duties in order to achieve positive outcomes, utilising mediation skills when dealing with difficult problems.
• Work collaboratively with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction
• Prepare professional and clearly written communications to colleagues, partners, and customers

Working Monday to Friday 9am to 5pm