13 jobs found

We are looking for a Building Maintenance Helpdesk Administrator to join our engineering facilities team. You will be the first point of contact for maintenance requests, logging jobs, scheduling engineers (electricians / plumbers), updating customers, and ensuring service levels are met. Key Responsibilities: Log and manage maintenance requests. Schedule engineers and subcontractors. Monitor job progress and update clients. Maintain accurate records on the helpdesk system. Support the facilities team with general administration. Requirements: Previous administration or helpdesk experience within a building maintenance engineering envoriment Strong communication and organisational skills. Good knowledge of Microsoft Office. Ability to prioritise and work in a fast-paced environment. Facilities Management or Maintenance experience is desirable. For more details or to apply, please send your CV to Liam Hargate at Coyles

Property Helpdesk Supervisor Location: Bracknell (Hybrid)Salary: Up to £35,000 + BenefitsHours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You: Experience within helpdesk, facilities or property support Previous team leadership or supervisory experience Strong organisational and customer service skills Confident managing multiple priorities and stakeholders What's on Offer: Competitive salary + benefits package Hybrid working Strong team culture within a growing organisation Opportunity to secure a permanent role

Help Desk & Works Coordinator Location: Office-based Hours: Full-time, Monday to Friday Salary: 16.66 Per Hour (Equivalent to 36,500 per year) About the Role We are recruiting on behalf of a well-established building services and maintenance contractor for an organised and proactive Help Desk & Works Coordinator to join their busy operations team. This is a fast-paced role supporting the delivery of maintenance works for public sector clients. You'll play a key part in coordinating engineers, managing work orders, maintaining client systems, and ensuring jobs are progressed efficiently from instruction through to completion. If you're highly organised, enjoy working with multiple systems, and thrive in a busy office environment, we'd love to hear from you. Key Responsibilities Raise Purchase Orders Take incoming calls Use SAGE What's on Offer Varied and fast-paced working environment. Opportunity to work closely with experienced operational teams. Ongoing training and support. Competitive salary based on experience. Friendly and supportive office culture. If you're an organised administrator with excellent coordination skills and enjoy working in a busy operations environment, we'd love to hear from you.

Are you looking for a new, exciting, and challenging role where you can fully utilise your administration and customer service skills? If so, we have a fantastic opportunity for a Support Service Administrator to join our new and growing team at Sizewell C! What you'll do As the only Support Services Administrator onsite, you'll play a key role in establishing the Turnbull offices at SZC,and supporting with the general administration duties. Although this is a stand alone role, you will be a valued member of our wider Support Services team, based in the South West. You will play a vital role in keeping things running smoothly and will provide support to our managers and employees, assisting in daily office needs, and managing our local general administrative activities, such as: managing the day to day running of the office, including ordering stationery, and managing desk/parking trackers scanning and uploading records on to in-house software (SharePoint) arranging meetings by scheduling appropriate meeting times, booking rooms, planning refreshments, and preparing any documentation managing correspondence by answering emails/queries via the joint admin inbox drafting, formatting, and printing relevant documents to support the team managing and administering bespoke CRM systems for a multitude of requests maintaining accurate records of data supporting the wider team with ad hoc administrative requests supporting local events, including managing merchandise supporting with logistical and operational requests, including fuel card management and vehicle repair and maintenance requests supporting our Social Media Specialist with ad hoc requests and content creation The Support Services team are responsible for managing multiple site processes and control systems. Much of your role will be working in the office, but you may also spend time out on site when required. This is a varied and busy role which will involve liaising with different teams and balancing priorities to ensure smooth delivery of the contract. Although we have a lot of established processes to follow, there will be the opportunity to make the role your own, and develop as our presence and team at SZC grows. Although specific system knowledge is not a requirement, as all training and support will be provided upon joining the Turnbull team, we are looking for someone who has previous administration experience. Occasional travel to the South West for training and team building will also be required. What you'll need To be successful, you'll need: previous office management / administration experience excellent attention to detail, with attentive record keeping skills the ability to work independently and as part of a team great time management with strong prioritisation and organisation skills exceptional communication and customer service skills ability to maintain an understanding of multiple systems and processes. proficient in Microsoft Office packages e.g., Excel, Word, PowerPoint the ability to multitask to be resilient and confident in building relationships with all levels In addition to the above, you may be required to take part in routine weekend standby cover which is compensated in addition to the set salary. What you'll receive At Turnbull we take pride in how we support professional development, enable career progression and provide a wide range of exciting opportunities for everyone. We firmly believe that investing in our people is the key to our success, which is why we offer a range of financial and non-financial benefits to support your health and wellbeing. 25 days' holiday rising to 28 with length of service (Pro Rata) Up to 20% combined pension contribution. The opportunity to buy up to ten days' holiday and sell up to five every year. Performance related bonus of around 5%. A healthcare package that supports you with your healthcare costs. A 1,000 referral fee if you recommend someone to work for us. Life assurance of up to eight times your salary. Sustainable benefits including electric vehicle and cycle2work schemes. A range of family friendly policies including enhanced maternity and paternity leave. One paid volunteering day each year. Cashback and discounts from over 3,000 retailers. Who we are We are leaders in lifecycle construction and operations for the utilities and infrastructure sectors. From design and build to facility management and maintenance, we provide a single, sustainable, end-to-end solution for engineering projects, saving money, reducing waste and adding long-term value to local communities and the wider economy. Turnbull is an award-winning progressive business, which has won the RoSPA health and safety awards for our work at Hinkley Point C for the last five years. The services we provide to our clients include but are not limited to: Project management. Design and build services. Consent management and delivery. Contract management. Delivery of civil, mechanical and electrical engineering services. We have expertise in: Low voltage (LV) and high voltage (HV) electrical power distribution systems. Sewage systems and pumping stations. Biological waste treatment plants. Telecommunication networks (copper and fibre). Drinking water distribution networks and booster stations. Surface and groundwater drainage systems inclusive of borehole delivery and management. Roadway and pedestrian walkway lighting networks. Managing environmental discharge permit and scientific services. Earthworks and ground remediation services. We continue to promote diversity and inclusion. With that in mind, we welcome all applicants. We are also delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer. Sound interesting? Apply to start your application.

An urgent new vacancy has been created to appoint a talented and experienced Document Controller / Site Administrator / Administrator / Senior Administrator in the West Midlands. Candidates with a construction related background are naturally of particular interest, HOWEVER we will give equal consideration to those from a civils or building services document control background. You will be efficiently undertaking and coordinating site related administration duties on a project, whilst also providing admin support to management As well as document control, you will also coordinate meetings, the collation of reports and the follow up of actions. Whilst you will create and maintain a robust filing and archive system, you will also ensure full compliance and ISO accreditations. Working primarily within a Common Data Environment (CDE), you will ensure compliance with project protocols (such as ISO 19650) Other areas in addition to maintaining site records will include weekly progress reports, assisting the Health and Safety team in audit processes and to record safety documentation. Candidates of high interest will have Viewpoint, Aconex, Procore, or Autodesk Construction Cloud experience. As a minimum, we require knowledge of at least one major CDE platform (e.g., Viewpoint, BIM 360, Procore). Skilled experience using Microsoft Office, particularly Excel is essential. Ongoing duties will also include improving the document management process, giving you autonomy to make a difference from your previous administration experience. Candidates applying will naturally be proficient in using Microsoft Office 365, have exceptional organisational skills as well as excellent written and communication skills. Working with a friendly and approachable team, this role offers genuine development and a step up for the right person who is organised, has excellent IT skills, skilled administration experience and enjoys variety. Please forward your CV for immediate consideration and ensure any relevant skills and experience is included for a chance to secure an interview ASAP!

Maintenance Administrator / Call Centre Operator Maintenance / Building Services Industry Lambeth, London 30-40K dependant on experience. We are currently recruiting for Maintenance Administrators / Schedulers / Helpdesk / Call Centre Operators to join a busy, London based Maintenance provider. As the Maintenance Administrator, you will be responsible for; Answering incoming customer calls, providing a fantastic level of customer service, taking detailed job notes from the call. Allocating and scheduling in works with engineers of all trades with the assistance of call centre management staff. Updating physical job sheets and online job sheets on company CAFM system. Managing engineers diaries and keeping engineers availability up to date. Accurate filing and record keeping. Keeping customers updated with time slots, estimated time of arrivals, job notes and confirmations. Employment Package: 30,000 - 40,000 basic salary dependant on experience. Location: Lambeth Hours: Monday - Friday 08:00am - 5:00pm OR split day shifts, ie: 07:00am-4:00pm / 10:00am - 7:00pm. Fantastic office environment - professional offices, in-house subsidised canteen, wind-down areas, kitchens, in-house gym (free to use), on-site parking available (dependant on availability). Paid overtime available. Company pension, 28 days holiday including bank holidays etc. A fantastic chance to join a successful, rapidly expanding company during the peak of their growth. Requirements: Must have experience within a customer service or similar industry based role. Experience scheduling, speaking with customers, booking in trade related jobs etc is highly beneficial but not essential. Must be competent at using basic IT programs. Experience using a CAFM system is highly beneficial. If this role for a Maintenance Administrators / Schedulers / Helpdesk / Call Centre Operator would be of interest then please apply today by submitting a full CV.

I am currently looking for someone looking for their next role working for a reputable company in their scheduling department - this would someone with a strong customer service and administration background looking to combine their experience to work in a helpdesk / scheduling environment - so taking calls from tenants, booking in engineers, for repairs and maintenance works, engaging with external subcontractors - being proactive and using your initative This is office based on shift patterns between 8am - 6pm, car park onsite and also bonus's available

Business Support / Helpdesk Administrator Location: North Glasgow Salary: Up to 32,000 DOE Job Type: Full-Time Permanent Office-Based The Opportunity We are currently recruiting for an experienced Business Support / Helpdesk Administrator to join a growing Facilities Management business based in North Glasgow. This is a fantastic opportunity to become part of a busy and supportive office team, providing essential administrative and operational support to engineers, subcontractors and customers across a range of Facilities Management contracts. If you thrive in a fast-paced environment, enjoy problem solving and pride yourself on delivering excellent customer service, we'd love to hear from you. The Role Working within the Business Support team, you will play a key role in ensuring the smooth day-to-day running of the service desk, coordinating engineers, responding to customer enquiries and supporting the wider operational team. Key Responsibilities Respond to customer, engineer and subcontractor enquiries via telephone and email. Schedule engineers and subcontractors for planned and reactive maintenance works. Raise purchase orders for materials and subcontractor services. Issue work orders to mobile engineers using the company's CAFM/job management system. Assist with the planning of upcoming maintenance works. Prepare quotations and maintenance agreements using company templates. Collate and process engineer timesheets. Maintain accurate records across internal business systems. Order office supplies and PPE as required About You We're looking for someone who has: Previous experience within a Helpdesk, Service Administrator or Business Support role. Experience working within Facilities Management, Building Services or a similar engineering environment. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise a busy workload. The ability to work well as part of a team. Desirable Experience Experience using CAFM or job management systems. Experience scheduling engineers. Purchase order processing. Timesheet administration. Preparing quotations. Experience liaising with subcontractors. Knowledge of planned and reactive maintenance. What's on Offer? Salary up to 32,000 depending on experience. Full-time permanent position. Office-based role. Free on-site parking. Company pension. Ongoing training and development. If you're looking to join a well-established Facilities Management business where you'll play an integral part in the day-to-day operation of the company, we'd love to hear from you. Apply today or contact FM Search & Select Ltd for a confidential discussion.

Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Help Desk & Works Coordinator Location: Office-based Hours: Full-time, Monday to Friday Salary: £15 Per Hour (Equivalent to £26,000 per year) About the Role We are recruiting on behalf of a well-established building services and maintenance contractor for an organised and proactive Help Desk & Works Coordinator to join their busy operations team. This is a fast-paced role supporting the delivery of maintenance works for public sector clients. You'll play a key part in coordinating engineers, managing work orders, maintaining client systems, and ensuring jobs are progressed efficiently from instruction through to completion. If you're highly organised, enjoy working with multiple systems, and thrive in a busy office environment, we'd love to hear from you. Key Responsibilities Raise Purchase Orders Take incoming calls Use SAGE What's on Offer Varied and fast-paced working environment. Opportunity to work closely with experienced operational teams. Ongoing training and support. Competitive salary based on experience. Friendly and supportive office culture. If you're an organised administrator with excellent coordination skills and enjoy working in a busy operations environment, we'd love to hear from you.

Workspace Services Administrator / Receptionist Rate of pay: 15.71 PAYE or 20.65 Umbrella per hour Job Type: Full-time, temporary (37.5hrs per week) Location: Hatton Garden & Southgate Overview This role supports the Workspace Services team with a wide range of reception and administrative duties. You will be responsible for delivering a professional front-of-house experience while assisting with operational processes such as asset management systems, cost control, and general team administration. Day-to-Day Responsibilities Act as the main point of contact for staff, visitors, clients, and suppliers Manage reception duties, ensuring a professional and welcoming environment Enhance building user experience through effective visitor management Carry out general administrative tasks including copying, filing, mailing, and document preparation Support maintenance operations by raising and closing reactive, planned, and scheduled job requests via CAFM systems Raise purchase orders and process invoices through the helpdesk system, ensuring timely submission to Head Office Maintain supplier records, documentation, and tracking systems Assist in managing training records, certification documentation, and return-to-work records Monitor and replenish stock required for Workspace Services operations Organise meetings, take minutes, and track actions Coordinate meeting room bookings and provide hospitality where required Work collaboratively with colleagues and provide cover when needed Carry out additional administrative or operational tasks as delegated by management Follow health and safety procedures and support a safe working environment Skills & Experience Required Previous experience in a reception, facilities, or office administration role Strong IT skills, including Microsoft Office Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organisational skills with attention to detail Ability to build relationships with stakeholders and service users Customer-focused with a professional and approachable manner Key Competencies Customer-focused approach Strong collaboration and teamwork skills Confident communicator with the ability to influence Ability to manage relationships with suppliers and internal stakeholders Proactive and organised working style Additional Information Ensures confidentiality of all personal and organisational data Complies with health & safety and workplace policies Promotes a positive, inclusive, and professional working culture May be required to undertake additional duties aligned with the role To apply for the Workspace Services Administrator / Receptionist position, please submit your CV for consideration.

Property Desk Administrator Location: Birmingham Contract: 6 Months, Temporary Hours: Part time, 2.5 days a week (days flexible) Sector: Children's Services / Property & Facilities An exciting opportunity has arisen for a Property Desk Administrator to join a busy Property and Facilities team supporting a large children's services organisation across Birmingham. The successful candidate will act as the first point of contact for property-related enquiries, repairs and maintenance requests, ensuring that issues are logged, tracked and resolved efficiently. This role would suit an organised administrator with strong customer service skills and experience working within housing, facilities management, property services, local government or public sector environments. Key Responsibilities Act as the first point of contact for property and maintenance enquiries from internal teams, external contractors and service users. Log, allocate and monitor repair requests through internal systems, ensuring service level agreements are met. Coordinate planned and reactive maintenance works across a portfolio of operational properties. Liaise with contractors, suppliers and property professionals to arrange inspections, repairs and compliance visits. Maintain accurate property records, databases and documentation. Monitor contractor performance and ensure work orders are progressed within agreed timescales. Raise purchase orders and process invoices in line with financial procedures. Support the scheduling of property inspections, health and safety checks and statutory compliance activities. Produce reports, spreadsheets and performance information for management meetings. Assist with property projects, moves, office accommodation changes and asset management activities. Respond to customer queries and provide regular updates on outstanding repairs and maintenance works. Ensure all records are maintained in accordance with GDPR and organisational policies. Essential Experience Previous experience in an administrative role within property, housing, facilities management, construction or a related environment. Experience using databases, case management systems or property management systems. Strong organisational skills with the ability to manage competing priorities. Excellent customer service and stakeholder management skills. Experience coordinating repairs, maintenance requests or service delivery activities. Proficient in Microsoft Office, including Excel, Outlook and Word. Strong written and verbal communication skills. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Works Coordinator / Maintenance Scheduler Coventry / Midlands From 28,000 to 32,500 per annum, depending on experience Permanent, Full-time Monday to Friday, office-based About the Role: A growing Facilities Management business is looking to recruit an organised and proactive Works Co-ordinator / Maintenance Scheduler to help coordinate planned maintenance, reactive works and small project jobs across a range of client sites. This is a fast-paced office-based coordination role where you will be the key link between clients, engineers, subcontractors and internal teams. You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and all relevant paperwork is requested, checked and recorded correctly including RAMS and necessary H&S documentation. The role would suit someone with experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration, repairs planning, field service scheduling or a similar service-led environment. The Role: As FM Works Coordinator / Maintenance Scheduler, you will be responsible for keeping jobs, diaries, clients and documentation organised. You will be involved in scheduling works, coordinating engineers and subcontractors, updating job records, chasing progress, confirming access arrangements and supporting the compliance/documentation process before works are carried out. This role requires someone who is confident speaking with clients and engineers, able to manage several jobs at once, and comfortable working in a busy service coordination environment. Key Responsibilities: Scheduling planned, reactive and remedial works for mobile engineers and subcontractors. Managing engineer diaries to improve efficiency, reduce wasted travel and support response times. Booking appointments with clients and confirming access arrangements. Raising and updating work orders on internal systems. Requesting, checking and maintaining site paperwork such as RAMS, permits, access documents and compliance records. Collating job information, site details, engineer notes, client instructions and service updates. Liaising with clients, engineers, subcontractors and internal teams to keep jobs moving. Monitoring job progress and following up on incomplete works, outstanding reports or remedial actions. Ensuring engineers and subcontractors have the correct information before attending site. Supporting the coordination of small works and maintenance projects from instruction through to completion. Maintaining accurate records for compliance, engineer certification, contractor documentation and service reports. About You: The successful candidate is likely to have experience in one or more of the following areas: Scheduling engineers, tradespeople, contractors or field-based service teams. Coordinating planned or reactive maintenance works. Working within Facilities Management, building services, maintenance, repairs, field service, construction support or another service-led environment. Managing job updates, client enquiries, engineer notes and service records. Using job management, CAFM, scheduling, CRM or service desk systems. Liaising confidently with clients, engineers, subcontractors and internal teams. Working accurately with documents, records, spreadsheets and internal systems. Managing a busy workload where priorities can change quickly. Experience with RAMS, permits, access documents, health and safety paperwork, compliance records or contractor documentation would be advantageous, although training can be provided for the right person. Suitable Backgrounds: This role may suit candidates with experience as a: Maintenance Scheduler Works Coordinator FM Coordinator Facilities Helpdesk Coordinator Service Coordinator Repairs Coordinator Contractor Coordinator Small Works Coordinator CAFM Administrator Facilities Administrator Service Desk Administrator Planned Maintenance Administrator Compliance Administrator Candidates from Facilities Management providers, building services contractors, maintenance contractors, fire and security, HVAC, lifts, utilities, construction service departments, field service or other service-led environments may be well suited. Benefits Salary from 28,000 to 32,500 per annum, depending on experience. Permanent, full-time position. Monday to Friday working pattern. Office-based role in Coventry. Ongoing training and development. Supportive working environment. Pension scheme and company benefits. Opportunity to develop within a growing Facilities Management business. Apply: If you are an organised maintenance, facilities, service coordination or scheduling professional looking for a permanent role in Coventry, please apply today with your up-to-date CV. Suitable candidates will be contacted with further information regarding the company, role and next steps.