Morgan Sindall Property Services
Welwyn Garden City, Hertfordshire
Full Time, Permanent We have an excellent opportunity for a Project Co-ordinator / Resident Liaison Officer on our Welwyn & Hatfield Planned team. This is an exciting opportunity to play a key role in the delivery of refurbishment and planned maintenance projects for housing associations and local authorities, helping us improve homes and create lasting positive impact within communities across the UK. The Role As Project Coordinator/RLO, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You may also be required to visit site to support Resident Liaison Officer (RLO) duties where necessary. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with clients, subcontractors, residents and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is a fully office-based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. You must hold a full UK driving licence and have held it for a minimum of 12 months, as this role includes either a company car or a car allowance. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
14/07/2026
Full time
Full Time, Permanent We have an excellent opportunity for a Project Co-ordinator / Resident Liaison Officer on our Welwyn & Hatfield Planned team. This is an exciting opportunity to play a key role in the delivery of refurbishment and planned maintenance projects for housing associations and local authorities, helping us improve homes and create lasting positive impact within communities across the UK. The Role As Project Coordinator/RLO, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You may also be required to visit site to support Resident Liaison Officer (RLO) duties where necessary. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with clients, subcontractors, residents and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is a fully office-based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. You must hold a full UK driving licence and have held it for a minimum of 12 months, as this role includes either a company car or a car allowance. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
We're looking for a proactive and detail-oriented Subcontractor Compliance Officer to join our Supply Chain Compliance team. In this role, you'll help deliver and maintain our subcontractor compliance framework across both maintenance operations and construction projects. This is an excellent opportunity for an experienced compliance professional to make a real impact by ensuring our subcontractors meet the highest standards of governance, safety and regulatory compliance. You'll play a key role in monitoring performance, managing compliance data, supporting operational reporting and driving continuous improvement across the business. Working closely with colleagues across Operations, Commercial, Procurement, Health & Safety and Business Compliance, you'll help strengthen supply chain governance, minimise risk and support informed decision-making. Location This role covers the North West region, primarily supporting our operations across Liverpool, St Helens and Warrington . Regular travel across our operating areas and to other business locations will be required. What you'll be doing As our Subcontractor Compliance Officer, you will: Support the Building Safety Act and Subcontractor Compliance Manager in delivering the subcontractor compliance framework across the business. Produce accurate compliance reports, management information and data analysis to support operational and strategic decision-making. Develop and maintain reporting dashboards that provide meaningful insight into subcontractor performance and compliance. Coordinate subcontractor onboarding and pre-qualification activities, ensuring all required documentation is received, verified and maintained. Manage subcontractor compliance records, including insurance documentation, company information and evidence of operative competence. Carry out compliance audits, due diligence checks and monitoring activities to ensure adherence to business, contractual and regulatory requirements. Identify areas of non-compliance, supporting corrective actions that reduce risk and improve performance. Maintain accurate compliance documentation while ensuring quality assurance standards are consistently met. Analyse compliance and performance data to identify trends, risks and opportunities for operational improvement. Collaborate with Commercial, Operational, Procurement, Health & Safety and Business Compliance teams to ensure a consistent approach to supply chain governance. Support the implementation of performance management systems, data storage solutions and continuous improvement initiatives. Represent the compliance function at meetings, training sessions and supply chain events where required. What we're looking for You'll be a highly organised and analytical individual with a passion for compliance, governance and continuous improvement. You'll be comfortable working with data, building strong relationships with stakeholders and managing multiple priorities in a fast-paced environment. You'll also have: Essential A business qualification equivalent to NVQ Level 3, or a willingness to work towards one. GCSE Maths and English (or equivalent). Experience working in a compliance, governance or risk management environment. Experience monitoring performance, analysing data and producing meaningful management information. Strong analytical, numerical and problem-solving skills. Advanced Microsoft Excel skills and experience working with reporting and performance data. Excellent organisational skills with the ability to manage competing priorities and maintain accurate records. Strong communication and stakeholder management skills, with the ability to build effective working relationships across internal teams and external supply chain partners. The ability to work independently, use initiative and adapt to changing business priorities. A full UK driving licence. A recognised compliance, risk management or supply chain qualification (such as ICA, IRM, CIPS or equivalent). Experience implementing compliance, governance or continuous improvement initiatives. Experience of subcontractor or supply chain compliance management. Knowledge of the Building Safety Act and associated compliance requirements. Experience using housing management or contractor management systems. SQL or reporting/dashboard development experience. INDC
14/07/2026
Full time
We're looking for a proactive and detail-oriented Subcontractor Compliance Officer to join our Supply Chain Compliance team. In this role, you'll help deliver and maintain our subcontractor compliance framework across both maintenance operations and construction projects. This is an excellent opportunity for an experienced compliance professional to make a real impact by ensuring our subcontractors meet the highest standards of governance, safety and regulatory compliance. You'll play a key role in monitoring performance, managing compliance data, supporting operational reporting and driving continuous improvement across the business. Working closely with colleagues across Operations, Commercial, Procurement, Health & Safety and Business Compliance, you'll help strengthen supply chain governance, minimise risk and support informed decision-making. Location This role covers the North West region, primarily supporting our operations across Liverpool, St Helens and Warrington . Regular travel across our operating areas and to other business locations will be required. What you'll be doing As our Subcontractor Compliance Officer, you will: Support the Building Safety Act and Subcontractor Compliance Manager in delivering the subcontractor compliance framework across the business. Produce accurate compliance reports, management information and data analysis to support operational and strategic decision-making. Develop and maintain reporting dashboards that provide meaningful insight into subcontractor performance and compliance. Coordinate subcontractor onboarding and pre-qualification activities, ensuring all required documentation is received, verified and maintained. Manage subcontractor compliance records, including insurance documentation, company information and evidence of operative competence. Carry out compliance audits, due diligence checks and monitoring activities to ensure adherence to business, contractual and regulatory requirements. Identify areas of non-compliance, supporting corrective actions that reduce risk and improve performance. Maintain accurate compliance documentation while ensuring quality assurance standards are consistently met. Analyse compliance and performance data to identify trends, risks and opportunities for operational improvement. Collaborate with Commercial, Operational, Procurement, Health & Safety and Business Compliance teams to ensure a consistent approach to supply chain governance. Support the implementation of performance management systems, data storage solutions and continuous improvement initiatives. Represent the compliance function at meetings, training sessions and supply chain events where required. What we're looking for You'll be a highly organised and analytical individual with a passion for compliance, governance and continuous improvement. You'll be comfortable working with data, building strong relationships with stakeholders and managing multiple priorities in a fast-paced environment. You'll also have: Essential A business qualification equivalent to NVQ Level 3, or a willingness to work towards one. GCSE Maths and English (or equivalent). Experience working in a compliance, governance or risk management environment. Experience monitoring performance, analysing data and producing meaningful management information. Strong analytical, numerical and problem-solving skills. Advanced Microsoft Excel skills and experience working with reporting and performance data. Excellent organisational skills with the ability to manage competing priorities and maintain accurate records. Strong communication and stakeholder management skills, with the ability to build effective working relationships across internal teams and external supply chain partners. The ability to work independently, use initiative and adapt to changing business priorities. A full UK driving licence. A recognised compliance, risk management or supply chain qualification (such as ICA, IRM, CIPS or equivalent). Experience implementing compliance, governance or continuous improvement initiatives. Experience of subcontractor or supply chain compliance management. Knowledge of the Building Safety Act and associated compliance requirements. Experience using housing management or contractor management systems. SQL or reporting/dashboard development experience. INDC
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - expected office days 2 days per week, however this is dependent on business needs The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Building Safety Officer, you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Ensure full compliance with Building Safety Act 2022, Fire Safety Act 2021, and all relevant regulations across the organisation's properties. Lead the development and maintenance of Building Safety Cases, Safety Case Reports, and Building Assurance Certificates for high-risk buildings. Engage with residents, ensuring clear communication on building safety, managing concerns, and supporting resident safety responsibilities. Collaborate with internal teams, contractors, and regulators to manage safety risks, maintain the "Golden Thread" of building information, and ensure high compliance standards. Monitor building safety activities including fire strategies, evacuation plans, inspections, and data management to ensure ongoing safety and continuous improvement. What you'll bring We're looking for someone who: Has proven experience in building safety management, particularly within high-rise or high-risk residential buildings. Has a strong background in construction, fire safety, or building safety compliance. Demonstrates excellent communication and interpersonal skills, with the ability to engage residents and influence stakeholders at all levels. Is highly organised, proactive, and detail-oriented, with a strong focus on delivering outcomes and maintaining high standards. Has strong IT skills and experience managing safety data, records, and compliance systems. Takes a practical, customer-focused, and problem-solving approach to building safety and compliance. Has a Full UK driving licence and has access to their own reliable transport. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1.Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2.Telephone / Microsoft Teams Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3.Assessment Centre Successful candidates will be invited to attend a face-to-face interview - exact dates to be confirmed. This is the final stage of the selection process and will determine the outcome of your application. 4.Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
14/07/2026
Full time
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - expected office days 2 days per week, however this is dependent on business needs The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Building Safety Officer, you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Ensure full compliance with Building Safety Act 2022, Fire Safety Act 2021, and all relevant regulations across the organisation's properties. Lead the development and maintenance of Building Safety Cases, Safety Case Reports, and Building Assurance Certificates for high-risk buildings. Engage with residents, ensuring clear communication on building safety, managing concerns, and supporting resident safety responsibilities. Collaborate with internal teams, contractors, and regulators to manage safety risks, maintain the "Golden Thread" of building information, and ensure high compliance standards. Monitor building safety activities including fire strategies, evacuation plans, inspections, and data management to ensure ongoing safety and continuous improvement. What you'll bring We're looking for someone who: Has proven experience in building safety management, particularly within high-rise or high-risk residential buildings. Has a strong background in construction, fire safety, or building safety compliance. Demonstrates excellent communication and interpersonal skills, with the ability to engage residents and influence stakeholders at all levels. Is highly organised, proactive, and detail-oriented, with a strong focus on delivering outcomes and maintaining high standards. Has strong IT skills and experience managing safety data, records, and compliance systems. Takes a practical, customer-focused, and problem-solving approach to building safety and compliance. Has a Full UK driving licence and has access to their own reliable transport. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1.Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2.Telephone / Microsoft Teams Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3.Assessment Centre Successful candidates will be invited to attend a face-to-face interview - exact dates to be confirmed. This is the final stage of the selection process and will determine the outcome of your application. 4.Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
Job Role: Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer Location: HMP Highpoint, Stradishall, Suffolk (In-Person / Onsite) Salary: From £30,000 + Benefits Contract: Full-Time, Permanent Working Environment: Prison-based role with full onsite, face-to-face delivery Role Overview We are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer to deliver high-quality vocational training within HMP Highpoint . You will work with small groups of adult learners, developing their practical mechanics skills, technical understanding, and employability behaviours to directly support rehabilitation, skill development, and reduce reoffending. This rewarding role involves preparing structured lesson plans, creating personalised learning pathways, and delivering hands-on training sessions within a workshop environment. You will support learners in overcoming barriers to education, building confidence, and achieving recognised vocational qualifications. Key Responsibilities Vocational Training & Learner Support Practical Training Delivery: Deliver Motor Vehicle Mechanics and automotive training up to Level 2 (including light vehicle maintenance, servicing, and repair). Tailored Learning: Create individual learning plans (ILPs) that link directly to practical skill development, neurodiverse needs, and post-release employment goals. Workshop Practice: Plan and deliver engaging, practical lessons on servicing, repair, diagnostics, health & safety, and workshop practice. Student Engagement: Motivate disengaged learners to improve attendance, classroom participation, and qualification achievement. Feedback & Adaptation: Provide constructive feedback and adjust teaching materials or practical workshop tasks to meet diverse learner needs. Programme Administration & Compliance Documentation & Compliance: Complete all required documentation, including ILPs, registers, learner reviews, and awarding-body paperwork (e.g., IMI, City & Guilds). Safety & Standards: Adhere to all secure-estate safeguarding, health & safety, equality, and data protection standards. Performance Indicators: Meet contractual KPIs, education quality benchmarks, and reporting deadlines. Collaboration & Continuous Improvement Team Collaboration: Work closely with security colleagues, prison officers, and prison education staff to support learner progression and resettlement. Curriculum Design: Contribute to curriculum development and the continuous improvement of mechanical training materials. Quality Assurance: Participate in quality assurance activity, standardization, and continuous professional development (CPD). Essential Criteria Trade Qualification: Level 2 or Level 3 qualification in Motor Vehicle Mechanics, Automotive Engineering, or equivalent. Industry Experience: Strong, hands-on experience within the motor trade as a Mechanic, Technician, or Workshop Manager. Training Experience: Previous experience delivering vocational training, apprenticeships, practical instruction, or mentoring. Inclusive Approach: Ability to engage, manage, and motivate learners with differing abilities, educational backgrounds, or challenging behaviours. Core Skills: Strong communication, organizational, workshop management, and facilitation skills. Compliance Knowledge: Understanding of safeguarding, equality, health & safety, and data protection. Desirable Criteria Teaching Credential: Teaching or assessing qualification (e.g., AET, PTTLS, TAQA, CAVA) or a willingness to work towards one with our support. Secure Estate Experience: Experience delivering trade training in secure environments (Prison Education / OLASS), alternative provisions, or with disadvantaged learning groups. Flexible Delivery: Experience developing curriculum and delivering roll-on, roll-off (ro-ro) educational programmes. Inspection Frameworks: Knowledge of the OFSTED Education Inspection Framework (EIF) and quality standards. How to Apply For a confidential discussion or to apply for the Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer , please contact: Contact: Robert Rowe Phone: (phone number removed) Email: (url removed)
10/07/2026
Full time
Job Role: Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer Location: HMP Highpoint, Stradishall, Suffolk (In-Person / Onsite) Salary: From £30,000 + Benefits Contract: Full-Time, Permanent Working Environment: Prison-based role with full onsite, face-to-face delivery Role Overview We are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer to deliver high-quality vocational training within HMP Highpoint . You will work with small groups of adult learners, developing their practical mechanics skills, technical understanding, and employability behaviours to directly support rehabilitation, skill development, and reduce reoffending. This rewarding role involves preparing structured lesson plans, creating personalised learning pathways, and delivering hands-on training sessions within a workshop environment. You will support learners in overcoming barriers to education, building confidence, and achieving recognised vocational qualifications. Key Responsibilities Vocational Training & Learner Support Practical Training Delivery: Deliver Motor Vehicle Mechanics and automotive training up to Level 2 (including light vehicle maintenance, servicing, and repair). Tailored Learning: Create individual learning plans (ILPs) that link directly to practical skill development, neurodiverse needs, and post-release employment goals. Workshop Practice: Plan and deliver engaging, practical lessons on servicing, repair, diagnostics, health & safety, and workshop practice. Student Engagement: Motivate disengaged learners to improve attendance, classroom participation, and qualification achievement. Feedback & Adaptation: Provide constructive feedback and adjust teaching materials or practical workshop tasks to meet diverse learner needs. Programme Administration & Compliance Documentation & Compliance: Complete all required documentation, including ILPs, registers, learner reviews, and awarding-body paperwork (e.g., IMI, City & Guilds). Safety & Standards: Adhere to all secure-estate safeguarding, health & safety, equality, and data protection standards. Performance Indicators: Meet contractual KPIs, education quality benchmarks, and reporting deadlines. Collaboration & Continuous Improvement Team Collaboration: Work closely with security colleagues, prison officers, and prison education staff to support learner progression and resettlement. Curriculum Design: Contribute to curriculum development and the continuous improvement of mechanical training materials. Quality Assurance: Participate in quality assurance activity, standardization, and continuous professional development (CPD). Essential Criteria Trade Qualification: Level 2 or Level 3 qualification in Motor Vehicle Mechanics, Automotive Engineering, or equivalent. Industry Experience: Strong, hands-on experience within the motor trade as a Mechanic, Technician, or Workshop Manager. Training Experience: Previous experience delivering vocational training, apprenticeships, practical instruction, or mentoring. Inclusive Approach: Ability to engage, manage, and motivate learners with differing abilities, educational backgrounds, or challenging behaviours. Core Skills: Strong communication, organizational, workshop management, and facilitation skills. Compliance Knowledge: Understanding of safeguarding, equality, health & safety, and data protection. Desirable Criteria Teaching Credential: Teaching or assessing qualification (e.g., AET, PTTLS, TAQA, CAVA) or a willingness to work towards one with our support. Secure Estate Experience: Experience delivering trade training in secure environments (Prison Education / OLASS), alternative provisions, or with disadvantaged learning groups. Flexible Delivery: Experience developing curriculum and delivering roll-on, roll-off (ro-ro) educational programmes. Inspection Frameworks: Knowledge of the OFSTED Education Inspection Framework (EIF) and quality standards. How to Apply For a confidential discussion or to apply for the Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer , please contact: Contact: Robert Rowe Phone: (phone number removed) Email: (url removed)
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
07/07/2026
Full time
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
07/07/2026
Full time
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Clerk of Works Temporary, Full Time Initial 12-Month Contract 350 per day (Umbrella) We are recruiting a Clerk of Works on an initial 12-month temporary contract. Please note that this role requires the successful candidate to be site-based for a minimum of three days per week . This is an excellent opportunity to join a high-profile housing investment programme and play a key role in ensuring refurbishment and fire safety works are delivered to the highest standards of quality, compliance, and safety across occupied residential properties. About the Role The successful candidate will provide independent Clerk of Works services, quality assurance, compliance monitoring, and technical inspection support across residential refurbishment and Fire Risk Assessment (FRA) programmes. The role is responsible for ensuring that works are delivered in accordance with contract specifications, statutory requirements, fire safety regulations, and industry best practice, while maintaining a strong focus on resident safety and satisfaction. This position offers a hybrid working arrangement, combining office, home, and site-based activities. Regular site visits are required to conduct inspections and assessments, including the use of inspection equipment where necessary. Key Responsibilities Undertake regular site inspections of major refurbishment and FRA works. Verify compliance with drawings, specifications, Building Regulations, and fire safety standards. Maintain detailed inspection records and photographic evidence. Identify defects, non-conformances, and quality risks, reporting issues promptly and effectively. Review contractor RAMS, work sequencing, and resident protection measures. Attend site and project progress meetings, providing technical expertise and recommendations. Monitor all aspects of construction quality, including fire stopping, compartmentation, and life-safety installations. Liaise with Resident Liaison Officers regarding resident concerns relating to quality or safety. Support Project Managers by identifying technical issues, risks, and programme concerns. Maintain a robust audit trail suitable for leaseholder, regulatory, and tribunal scrutiny, ensuring regular reporting is completed. Contribute to lessons learned and continuous improvement initiatives. Assist in the production of technical requirements, specifications, and position statements as required. Essential Requirements Strong knowledge of building construction and construction quality standards. Experience working on occupied residential refurbishment projects. Good understanding of fire safety principles, compartmentation, and passive fire protection measures. Knowledge of Building Regulations, British Standards, and construction compliance requirements. Ability to produce clear, accurate, and structured technical inspection reports. Strong attention to detail and the ability to identify and resolve quality-related issues. Excellent communication and stakeholder management skills. Full UK driving licence and ability to travel regularly to project sites.
06/07/2026
Contract
Clerk of Works Temporary, Full Time Initial 12-Month Contract 350 per day (Umbrella) We are recruiting a Clerk of Works on an initial 12-month temporary contract. Please note that this role requires the successful candidate to be site-based for a minimum of three days per week . This is an excellent opportunity to join a high-profile housing investment programme and play a key role in ensuring refurbishment and fire safety works are delivered to the highest standards of quality, compliance, and safety across occupied residential properties. About the Role The successful candidate will provide independent Clerk of Works services, quality assurance, compliance monitoring, and technical inspection support across residential refurbishment and Fire Risk Assessment (FRA) programmes. The role is responsible for ensuring that works are delivered in accordance with contract specifications, statutory requirements, fire safety regulations, and industry best practice, while maintaining a strong focus on resident safety and satisfaction. This position offers a hybrid working arrangement, combining office, home, and site-based activities. Regular site visits are required to conduct inspections and assessments, including the use of inspection equipment where necessary. Key Responsibilities Undertake regular site inspections of major refurbishment and FRA works. Verify compliance with drawings, specifications, Building Regulations, and fire safety standards. Maintain detailed inspection records and photographic evidence. Identify defects, non-conformances, and quality risks, reporting issues promptly and effectively. Review contractor RAMS, work sequencing, and resident protection measures. Attend site and project progress meetings, providing technical expertise and recommendations. Monitor all aspects of construction quality, including fire stopping, compartmentation, and life-safety installations. Liaise with Resident Liaison Officers regarding resident concerns relating to quality or safety. Support Project Managers by identifying technical issues, risks, and programme concerns. Maintain a robust audit trail suitable for leaseholder, regulatory, and tribunal scrutiny, ensuring regular reporting is completed. Contribute to lessons learned and continuous improvement initiatives. Assist in the production of technical requirements, specifications, and position statements as required. Essential Requirements Strong knowledge of building construction and construction quality standards. Experience working on occupied residential refurbishment projects. Good understanding of fire safety principles, compartmentation, and passive fire protection measures. Knowledge of Building Regulations, British Standards, and construction compliance requirements. Ability to produce clear, accurate, and structured technical inspection reports. Strong attention to detail and the ability to identify and resolve quality-related issues. Excellent communication and stakeholder management skills. Full UK driving licence and ability to travel regularly to project sites.
Security Manager - Northern England Location: Midlands and Northern England (travel required) Job Type: Full-Time About the Role Nexus Security is seeking an experienced and motivated Security Manager to join our growing team. This is an excellent opportunity for a security professional looking for a challenging and rewarding role with the potential for a long-term career opportunity across a diverse portfolio of clients throughout Northern England. The successful candidate will be responsible for managing security operations, maintaining strong client relationships, mobilising new contracts, supporting recruitment and training activities, and ensuring the highest standards of service delivery across multiple sites. You will act as the primary point of contact for assigned client accounts and work closely with clients, security officers, supervisors, and internal stakeholders to protect people, property, assets, and our clients' brands. Key Responsibilities Operational Management Manage and coordinate all aspects of security service delivery across assigned contracts. Conduct site surveys for new projects and contract opportunities. Develop and maintain Assignment Instructions, Security Risk Assessments, and Health & Safety documentation. Mobilise new contracts and deliver site-specific officer training. Ensure adequate staffing levels are maintained to cover holidays, sickness, and operational requirements. Conduct site appraisals and regular quality assurance inspections. Monitor compliance and arrange corrective actions where required. Conduct security investigations and incident reviews. Carry out out-of-hours site visits as necessary. Recruitment & Training Screen CVs and conduct interviews for security personnel. Maintain a training matrix and monitor officer competency. Deliver induction and operational training. Ensure all security officers are presented professionally and adhere to uniform standards. Client Relationship Management Build and maintain strong relationships with clients and stakeholders. Attend client meetings to discuss service standards, incidents, complaints, and operational performance. Complete client satisfaction surveys and implement improvement plans where required. Attend monthly contract performance review meetings, produce meeting minutes, and manage action plans through to completion. Compliance & Administration Maintain accurate site records and documentation. Complete weekly operational plans and management reports. Investigate complaints and implement corrective actions. Manage disciplinary issues in conjunction with the HR department. Conduct employee satisfaction surveys and support staff engagement initiatives. Ensure all services operate in compliance with company policies, legislation, and industry standards. Requirements To be considered for this position, you must have: Valid SIA Licence Strong security industry knowledge and experience Full UK Driving Licence (essential) Excellent communication and relationship-building skills. Strong investigation, problem-solving, and decision-making abilities. Experience conducting risk assessments and preparing operational documentation. Good IT skills, including Microsoft Office applications. Flexibility to travel extensively throughout the Midlands and Northern England and attend out-of-hours visits when required. Desirable Experience within manned guarding and contract mobilisation. Knowledge of security industry best practices and compliance requirements. First Aid qualification. Health & Safety qualification (IOSH or equivalent). What We Offer Competitive salary. Company vehicle provided. Mobile phone and laptop. Ongoing training and professional development. Opportunity to join a growing business with the potential for a long-term career path and progression opportunities .
06/07/2026
Contract
Security Manager - Northern England Location: Midlands and Northern England (travel required) Job Type: Full-Time About the Role Nexus Security is seeking an experienced and motivated Security Manager to join our growing team. This is an excellent opportunity for a security professional looking for a challenging and rewarding role with the potential for a long-term career opportunity across a diverse portfolio of clients throughout Northern England. The successful candidate will be responsible for managing security operations, maintaining strong client relationships, mobilising new contracts, supporting recruitment and training activities, and ensuring the highest standards of service delivery across multiple sites. You will act as the primary point of contact for assigned client accounts and work closely with clients, security officers, supervisors, and internal stakeholders to protect people, property, assets, and our clients' brands. Key Responsibilities Operational Management Manage and coordinate all aspects of security service delivery across assigned contracts. Conduct site surveys for new projects and contract opportunities. Develop and maintain Assignment Instructions, Security Risk Assessments, and Health & Safety documentation. Mobilise new contracts and deliver site-specific officer training. Ensure adequate staffing levels are maintained to cover holidays, sickness, and operational requirements. Conduct site appraisals and regular quality assurance inspections. Monitor compliance and arrange corrective actions where required. Conduct security investigations and incident reviews. Carry out out-of-hours site visits as necessary. Recruitment & Training Screen CVs and conduct interviews for security personnel. Maintain a training matrix and monitor officer competency. Deliver induction and operational training. Ensure all security officers are presented professionally and adhere to uniform standards. Client Relationship Management Build and maintain strong relationships with clients and stakeholders. Attend client meetings to discuss service standards, incidents, complaints, and operational performance. Complete client satisfaction surveys and implement improvement plans where required. Attend monthly contract performance review meetings, produce meeting minutes, and manage action plans through to completion. Compliance & Administration Maintain accurate site records and documentation. Complete weekly operational plans and management reports. Investigate complaints and implement corrective actions. Manage disciplinary issues in conjunction with the HR department. Conduct employee satisfaction surveys and support staff engagement initiatives. Ensure all services operate in compliance with company policies, legislation, and industry standards. Requirements To be considered for this position, you must have: Valid SIA Licence Strong security industry knowledge and experience Full UK Driving Licence (essential) Excellent communication and relationship-building skills. Strong investigation, problem-solving, and decision-making abilities. Experience conducting risk assessments and preparing operational documentation. Good IT skills, including Microsoft Office applications. Flexibility to travel extensively throughout the Midlands and Northern England and attend out-of-hours visits when required. Desirable Experience within manned guarding and contract mobilisation. Knowledge of security industry best practices and compliance requirements. First Aid qualification. Health & Safety qualification (IOSH or equivalent). What We Offer Competitive salary. Company vehicle provided. Mobile phone and laptop. Ongoing training and professional development. Opportunity to join a growing business with the potential for a long-term career path and progression opportunities .
Contracts Manager Location: Southern Region Contract: Full-Time Permanent Hours: 39.5 hours per week, Monday to Friday About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across the UK. Working across both social housing and private residential sectors, they specialise in projects that enhance building performance, reduce carbon emissions, and improve the comfort and wellbeing of residents. Due to continued growth and expansion, our client is seeking an experienced Contracts Manager to support the delivery of projects across the Southern Region. Overview of the Role As Contracts Manager, you will be responsible for leading the successful delivery of multiple retrofit and refurbishment projects from mobilisation through to completion. You will manage Site Managers, Supervisors, Quality Coordinators, Tenant Liaison Officers, and subcontractors, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Working closely with operational, commercial, and technical teams, you will oversee all aspects of project delivery while maintaining excellent client relationships and ensuring compliance with contractual and regulatory requirements. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including site team allocation, project handovers, budget reviews, procurement, programme development, and site set-up. Oversee the successful delivery of multiple residential retrofit and refurbishment contracts. Ensure projects are delivered safely, on time, within budget, and in accordance with contract specifications. Monitor project progress and implement corrective actions where required. Coordinate resources to achieve programme milestones and client expectations. Leadership & Team Management Lead and support Site Managers, Supervisors, Tenant Liaison Officers, Quality Coordinators, and site-based operatives. Hold regular team meetings and briefings to communicate project priorities, programme updates, and operational objectives. Mentor and develop operational teams, promoting high performance and continuous improvement. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations, quality standards, and programme requirements. Support procurement activities and resource planning throughout project delivery. Work alongside commercial teams to manage project budgets and maximise contract performance. Identify opportunities to improve operational efficiency and project profitability. Quality & Compliance Ensure all properties are completed to the required specification and in accordance with retrofit and regulatory standards. Monitor quality assurance processes and ensure compliance documentation is completed accurately and within required timescales. Manage project inspections, defect resolution, and final handovers. Ensure all certification and compliance records are submitted in line with client requirements. Client & Stakeholder Management Build and maintain strong relationships with clients, consultants, residents, and key stakeholders. Attend operational meetings and provide accurate project progress reports. Resolve operational issues proactively while maintaining high levels of customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential SMSTS (Site Management Safety Training Scheme). CSCS Manager Card. Emergency First Aid at Work qualification. Full UK Driving Licence. Minimum 10 years' construction industry experience. Proven experience managing multiple refurbishment, retrofit, or construction projects. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience delivering retrofit projects, including assessment, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma (or equivalent) in Construction Senior Management. IOSH Managing Safely. Temporary Works Coordinator qualification. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
03/07/2026
Full time
Contracts Manager Location: Southern Region Contract: Full-Time Permanent Hours: 39.5 hours per week, Monday to Friday About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across the UK. Working across both social housing and private residential sectors, they specialise in projects that enhance building performance, reduce carbon emissions, and improve the comfort and wellbeing of residents. Due to continued growth and expansion, our client is seeking an experienced Contracts Manager to support the delivery of projects across the Southern Region. Overview of the Role As Contracts Manager, you will be responsible for leading the successful delivery of multiple retrofit and refurbishment projects from mobilisation through to completion. You will manage Site Managers, Supervisors, Quality Coordinators, Tenant Liaison Officers, and subcontractors, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Working closely with operational, commercial, and technical teams, you will oversee all aspects of project delivery while maintaining excellent client relationships and ensuring compliance with contractual and regulatory requirements. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including site team allocation, project handovers, budget reviews, procurement, programme development, and site set-up. Oversee the successful delivery of multiple residential retrofit and refurbishment contracts. Ensure projects are delivered safely, on time, within budget, and in accordance with contract specifications. Monitor project progress and implement corrective actions where required. Coordinate resources to achieve programme milestones and client expectations. Leadership & Team Management Lead and support Site Managers, Supervisors, Tenant Liaison Officers, Quality Coordinators, and site-based operatives. Hold regular team meetings and briefings to communicate project priorities, programme updates, and operational objectives. Mentor and develop operational teams, promoting high performance and continuous improvement. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations, quality standards, and programme requirements. Support procurement activities and resource planning throughout project delivery. Work alongside commercial teams to manage project budgets and maximise contract performance. Identify opportunities to improve operational efficiency and project profitability. Quality & Compliance Ensure all properties are completed to the required specification and in accordance with retrofit and regulatory standards. Monitor quality assurance processes and ensure compliance documentation is completed accurately and within required timescales. Manage project inspections, defect resolution, and final handovers. Ensure all certification and compliance records are submitted in line with client requirements. Client & Stakeholder Management Build and maintain strong relationships with clients, consultants, residents, and key stakeholders. Attend operational meetings and provide accurate project progress reports. Resolve operational issues proactively while maintaining high levels of customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential SMSTS (Site Management Safety Training Scheme). CSCS Manager Card. Emergency First Aid at Work qualification. Full UK Driving Licence. Minimum 10 years' construction industry experience. Proven experience managing multiple refurbishment, retrofit, or construction projects. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience delivering retrofit projects, including assessment, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma (or equivalent) in Construction Senior Management. IOSH Managing Safely. Temporary Works Coordinator qualification. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Roofing Contracts Manager Social Housing London & Home Counties Up to £65,000 Company Car 1 Day per Week in Basildon Office Site-Based Role Immediate Start Available We are currently recruiting for an experienced Roofing Contracts Manager on behalf of a growing specialist contractor delivering roofing and refurbishment works across the social housing sector. This is a fantastic opportunity to join an established business with a strong pipeline of work for major housing providers including Hyde Housing and MTVH, overseeing multiple flat and pitched roofing schemes across London and the Home Counties. Projects are typically valued between £200k - £500k and consist of planned roofing refurbishment works to occupied social housing properties. The Role Reporting to the Operations Director, you will be responsible for the successful delivery of multiple roofing contracts, ensuring works are completed safely, on programme, within budget and to the highest quality standards. You'll oversee Site Managers, Resident Liaison Officers and roofing operatives, acting as the key link between clients, operational teams and subcontractors. Current Project Locations Hemel Hempstead Stockwell Lewisham Wandsworth Various locations across the Home Counties Key Responsibilities Managing multiple flat and pitched roofing projects simultaneously Overseeing site teams including Site Managers, Resident Liaison Officers and roofing operatives Ensuring compliance with Health & Safety legislation and company procedures Driving quality assurance standards and carrying out site inspections Monitoring project programmes and ensuring delivery targets are achieved Managing client relationships and attending progress meetings Supporting commercial teams with variations and contract administration Coordinating labour, materials and subcontractors across projects Ensuring resident-facing works are delivered with minimal disruption Producing operational reports and project updates for senior management About You We're keen to speak with candidates who have: Proven experience as a Contracts Manager within roofing, external refurbishment or social housing planned works Strong knowledge of flat and pitched roofing systems Experience delivering projects within occupied social housing environments Excellent understanding of Health & Safety and quality management processes Experience managing multiple live projects and operational teams Strong client-facing and stakeholder management skills Full UK Driving Licence Desirable SMSTS CSCS Black Card First Aid Asbestos Awareness Experience working with housing associations and local authority clients Package Salary up to £65,000 Company Car Long-term secured workload Major social housing framework contracts Immediate start available Opportunity to join a growing and ambitious contractor If you have a strong roofing background and experience managing social housing refurbishment projects, we'd love to hear from you.
23/06/2026
Full time
Roofing Contracts Manager Social Housing London & Home Counties Up to £65,000 Company Car 1 Day per Week in Basildon Office Site-Based Role Immediate Start Available We are currently recruiting for an experienced Roofing Contracts Manager on behalf of a growing specialist contractor delivering roofing and refurbishment works across the social housing sector. This is a fantastic opportunity to join an established business with a strong pipeline of work for major housing providers including Hyde Housing and MTVH, overseeing multiple flat and pitched roofing schemes across London and the Home Counties. Projects are typically valued between £200k - £500k and consist of planned roofing refurbishment works to occupied social housing properties. The Role Reporting to the Operations Director, you will be responsible for the successful delivery of multiple roofing contracts, ensuring works are completed safely, on programme, within budget and to the highest quality standards. You'll oversee Site Managers, Resident Liaison Officers and roofing operatives, acting as the key link between clients, operational teams and subcontractors. Current Project Locations Hemel Hempstead Stockwell Lewisham Wandsworth Various locations across the Home Counties Key Responsibilities Managing multiple flat and pitched roofing projects simultaneously Overseeing site teams including Site Managers, Resident Liaison Officers and roofing operatives Ensuring compliance with Health & Safety legislation and company procedures Driving quality assurance standards and carrying out site inspections Monitoring project programmes and ensuring delivery targets are achieved Managing client relationships and attending progress meetings Supporting commercial teams with variations and contract administration Coordinating labour, materials and subcontractors across projects Ensuring resident-facing works are delivered with minimal disruption Producing operational reports and project updates for senior management About You We're keen to speak with candidates who have: Proven experience as a Contracts Manager within roofing, external refurbishment or social housing planned works Strong knowledge of flat and pitched roofing systems Experience delivering projects within occupied social housing environments Excellent understanding of Health & Safety and quality management processes Experience managing multiple live projects and operational teams Strong client-facing and stakeholder management skills Full UK Driving Licence Desirable SMSTS CSCS Black Card First Aid Asbestos Awareness Experience working with housing associations and local authority clients Package Salary up to £65,000 Company Car Long-term secured workload Major social housing framework contracts Immediate start available Opportunity to join a growing and ambitious contractor If you have a strong roofing background and experience managing social housing refurbishment projects, we'd love to hear from you.
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
19/06/2026
Contract
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Senior Housing Benefit Officer Harrow, London Temporary Full Time An excellent opportunity has become available for an experienced Senior Housing Benefit Officer to join a Local Authority in Harrow. This is a senior position within the Housing Benefits team, supporting the delivery of a high-quality financial assessments and benefits service whilst ensuring compliance with legislation, maximising subsidy income and supporting some of the borough's most vulnerable residents. THE ROLE The Senior Housing Benefit Officer will play a key role in the delivery of Housing Benefit, Council Tax Benefit and Financial Assessment services, providing technical expertise, quality assurance and support to the wider team. Key responsibilities include: Assessing complex Housing Benefit, Council Tax Benefit and Financial Assessment claims, including self-employed, student and social care cases. Supporting and deputising for Team Leaders when required across operational and performance management activities. Quality checking assessments completed by officers to ensure compliance with legislation, DWP standards and local procedures. Managing benefit appeals, preparing tribunal submissions and representing the Council at appeal hearings and court proceedings. Supporting the recovery of overpaid benefits and ensuring effective collection and recovery processes are maintained. Providing technical advice and guidance to officers on complex legislation, policy changes and benefit regulations. Working closely with internal departments, external agencies and the Department for Work and Pensions to achieve service objectives and performance targets. THE CANDIDATE The successful candidate will have substantial experience working within a Housing Benefits environment and possess strong technical knowledge of benefits legislation. The ideal candidate will have: A minimum of three years' experience working within a Housing Benefits team. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation and regulations. Experience dealing with complex assessments, appeals and overpayment recovery. Strong communication skills with the ability to deal effectively with customers, elected members, MPs and stakeholders. Excellent organisational skills with the ability to manage a demanding workload and competing priorities. Strong IT skills and experience using Housing Benefits systems and Microsoft Office applications. THE CONTRACT WORKING HOURS: Full Time, 36 Hours Per Week LENGTH OF CONTRACT: 3 Month Contract RATE: The pay for the role is 30.02 per hour LTD company rate . The PAYE equivalent is 25.59 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
18/06/2026
Contract
Senior Housing Benefit Officer Harrow, London Temporary Full Time An excellent opportunity has become available for an experienced Senior Housing Benefit Officer to join a Local Authority in Harrow. This is a senior position within the Housing Benefits team, supporting the delivery of a high-quality financial assessments and benefits service whilst ensuring compliance with legislation, maximising subsidy income and supporting some of the borough's most vulnerable residents. THE ROLE The Senior Housing Benefit Officer will play a key role in the delivery of Housing Benefit, Council Tax Benefit and Financial Assessment services, providing technical expertise, quality assurance and support to the wider team. Key responsibilities include: Assessing complex Housing Benefit, Council Tax Benefit and Financial Assessment claims, including self-employed, student and social care cases. Supporting and deputising for Team Leaders when required across operational and performance management activities. Quality checking assessments completed by officers to ensure compliance with legislation, DWP standards and local procedures. Managing benefit appeals, preparing tribunal submissions and representing the Council at appeal hearings and court proceedings. Supporting the recovery of overpaid benefits and ensuring effective collection and recovery processes are maintained. Providing technical advice and guidance to officers on complex legislation, policy changes and benefit regulations. Working closely with internal departments, external agencies and the Department for Work and Pensions to achieve service objectives and performance targets. THE CANDIDATE The successful candidate will have substantial experience working within a Housing Benefits environment and possess strong technical knowledge of benefits legislation. The ideal candidate will have: A minimum of three years' experience working within a Housing Benefits team. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation and regulations. Experience dealing with complex assessments, appeals and overpayment recovery. Strong communication skills with the ability to deal effectively with customers, elected members, MPs and stakeholders. Excellent organisational skills with the ability to manage a demanding workload and competing priorities. Strong IT skills and experience using Housing Benefits systems and Microsoft Office applications. THE CONTRACT WORKING HOURS: Full Time, 36 Hours Per Week LENGTH OF CONTRACT: 3 Month Contract RATE: The pay for the role is 30.02 per hour LTD company rate . The PAYE equivalent is 25.59 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.
17/06/2026
Full time
Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.
