Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Job Role: Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer Location: HMP Highpoint, Stradishall, Suffolk (In-Person / Onsite) Salary: From £30,000 + Benefits Contract: Full-Time, Permanent Working Environment: Prison-based role with full onsite, face-to-face delivery Role Overview We are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer to deliver high-quality vocational training within HMP Highpoint . You will work with small groups of adult learners, developing their practical mechanics skills, technical understanding, and employability behaviours to directly support rehabilitation, skill development, and reduce reoffending. This rewarding role involves preparing structured lesson plans, creating personalised learning pathways, and delivering hands-on training sessions within a workshop environment. You will support learners in overcoming barriers to education, building confidence, and achieving recognised vocational qualifications. Key Responsibilities Vocational Training & Learner Support Practical Training Delivery: Deliver Motor Vehicle Mechanics and automotive training up to Level 2 (including light vehicle maintenance, servicing, and repair). Tailored Learning: Create individual learning plans (ILPs) that link directly to practical skill development, neurodiverse needs, and post-release employment goals. Workshop Practice: Plan and deliver engaging, practical lessons on servicing, repair, diagnostics, health & safety, and workshop practice. Student Engagement: Motivate disengaged learners to improve attendance, classroom participation, and qualification achievement. Feedback & Adaptation: Provide constructive feedback and adjust teaching materials or practical workshop tasks to meet diverse learner needs. Programme Administration & Compliance Documentation & Compliance: Complete all required documentation, including ILPs, registers, learner reviews, and awarding-body paperwork (e.g., IMI, City & Guilds). Safety & Standards: Adhere to all secure-estate safeguarding, health & safety, equality, and data protection standards. Performance Indicators: Meet contractual KPIs, education quality benchmarks, and reporting deadlines. Collaboration & Continuous Improvement Team Collaboration: Work closely with security colleagues, prison officers, and prison education staff to support learner progression and resettlement. Curriculum Design: Contribute to curriculum development and the continuous improvement of mechanical training materials. Quality Assurance: Participate in quality assurance activity, standardization, and continuous professional development (CPD). Essential Criteria Trade Qualification: Level 2 or Level 3 qualification in Motor Vehicle Mechanics, Automotive Engineering, or equivalent. Industry Experience: Strong, hands-on experience within the motor trade as a Mechanic, Technician, or Workshop Manager. Training Experience: Previous experience delivering vocational training, apprenticeships, practical instruction, or mentoring. Inclusive Approach: Ability to engage, manage, and motivate learners with differing abilities, educational backgrounds, or challenging behaviours. Core Skills: Strong communication, organizational, workshop management, and facilitation skills. Compliance Knowledge: Understanding of safeguarding, equality, health & safety, and data protection. Desirable Criteria Teaching Credential: Teaching or assessing qualification (e.g., AET, PTTLS, TAQA, CAVA) or a willingness to work towards one with our support. Secure Estate Experience: Experience delivering trade training in secure environments (Prison Education / OLASS), alternative provisions, or with disadvantaged learning groups. Flexible Delivery: Experience developing curriculum and delivering roll-on, roll-off (ro-ro) educational programmes. Inspection Frameworks: Knowledge of the OFSTED Education Inspection Framework (EIF) and quality standards. How to Apply For a confidential discussion or to apply for the Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer , please contact: Contact: Robert Rowe Phone: (phone number removed) Email: (url removed)
10/07/2026
Full time
Job Role: Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer Location: HMP Highpoint, Stradishall, Suffolk (In-Person / Onsite) Salary: From £30,000 + Benefits Contract: Full-Time, Permanent Working Environment: Prison-based role with full onsite, face-to-face delivery Role Overview We are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer to deliver high-quality vocational training within HMP Highpoint . You will work with small groups of adult learners, developing their practical mechanics skills, technical understanding, and employability behaviours to directly support rehabilitation, skill development, and reduce reoffending. This rewarding role involves preparing structured lesson plans, creating personalised learning pathways, and delivering hands-on training sessions within a workshop environment. You will support learners in overcoming barriers to education, building confidence, and achieving recognised vocational qualifications. Key Responsibilities Vocational Training & Learner Support Practical Training Delivery: Deliver Motor Vehicle Mechanics and automotive training up to Level 2 (including light vehicle maintenance, servicing, and repair). Tailored Learning: Create individual learning plans (ILPs) that link directly to practical skill development, neurodiverse needs, and post-release employment goals. Workshop Practice: Plan and deliver engaging, practical lessons on servicing, repair, diagnostics, health & safety, and workshop practice. Student Engagement: Motivate disengaged learners to improve attendance, classroom participation, and qualification achievement. Feedback & Adaptation: Provide constructive feedback and adjust teaching materials or practical workshop tasks to meet diverse learner needs. Programme Administration & Compliance Documentation & Compliance: Complete all required documentation, including ILPs, registers, learner reviews, and awarding-body paperwork (e.g., IMI, City & Guilds). Safety & Standards: Adhere to all secure-estate safeguarding, health & safety, equality, and data protection standards. Performance Indicators: Meet contractual KPIs, education quality benchmarks, and reporting deadlines. Collaboration & Continuous Improvement Team Collaboration: Work closely with security colleagues, prison officers, and prison education staff to support learner progression and resettlement. Curriculum Design: Contribute to curriculum development and the continuous improvement of mechanical training materials. Quality Assurance: Participate in quality assurance activity, standardization, and continuous professional development (CPD). Essential Criteria Trade Qualification: Level 2 or Level 3 qualification in Motor Vehicle Mechanics, Automotive Engineering, or equivalent. Industry Experience: Strong, hands-on experience within the motor trade as a Mechanic, Technician, or Workshop Manager. Training Experience: Previous experience delivering vocational training, apprenticeships, practical instruction, or mentoring. Inclusive Approach: Ability to engage, manage, and motivate learners with differing abilities, educational backgrounds, or challenging behaviours. Core Skills: Strong communication, organizational, workshop management, and facilitation skills. Compliance Knowledge: Understanding of safeguarding, equality, health & safety, and data protection. Desirable Criteria Teaching Credential: Teaching or assessing qualification (e.g., AET, PTTLS, TAQA, CAVA) or a willingness to work towards one with our support. Secure Estate Experience: Experience delivering trade training in secure environments (Prison Education / OLASS), alternative provisions, or with disadvantaged learning groups. Flexible Delivery: Experience developing curriculum and delivering roll-on, roll-off (ro-ro) educational programmes. Inspection Frameworks: Knowledge of the OFSTED Education Inspection Framework (EIF) and quality standards. How to Apply For a confidential discussion or to apply for the Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer , please contact: Contact: Robert Rowe Phone: (phone number removed) Email: (url removed)
Maintenance Officer Wigston 18-month fixed term contract Up to 13.74 per hour Full Time - Monday to Friday, including hybrid working Benefits: 33 days holiday (including bank holidays), pension scheme, free on-site parking, hybrid working, private healthcare, employee assistance programme. We're supporting a well-established business in Wigston in their search for a reliable Maintenance Officer to join their team. This Maintenance Officer role is varied, hands-on and ideal for someone who enjoys practical work, solving problems and making sure buildings and facilities are safe, well maintained and running smoothly. As a Maintenance Officer, you'll play an important role in the day-to-day upkeep of the site. You'll carry out general maintenance tasks, support basic repairs and help ensure the building and surrounding areas are clean, safe and compliant. You'll also assist with meeting room set-ups, move equipment where needed and respond to day-to-day maintenance and facilities requests across the business. Key responsibilities of the Maintenance Officer role: Carrying out general building maintenance and basic repair work Ensuring internal and external areas are clean, safe and well maintained Supporting with meeting room, furniture and equipment set-ups Assisting with planned preventative maintenance and supporting external contractors on site Monitoring maintenance supplies and reporting any repair requirements Carrying out legionella checks and supporting water hygiene compliance Following health and safety procedures at all times The ideal Maintenance Officer will have: A practical, hands-on approach to work Previous experience in a maintenance, facilities or building services role (desirable but not essential) Experience carrying out legionella checks and an understanding of basic water hygiene compliance Good attention to detail and a proactive attitude A basic understanding of workplace health and safety Good communication skills and the ability to work well as part of a team A willingness to support with a variety of maintenance and facilities tasks If you're looking for a Maintenance Officer role where no two days are the same and you can become part of a friendly, supportive team, we'd like to hear from you. Please apply today!
10/07/2026
Full time
Maintenance Officer Wigston 18-month fixed term contract Up to 13.74 per hour Full Time - Monday to Friday, including hybrid working Benefits: 33 days holiday (including bank holidays), pension scheme, free on-site parking, hybrid working, private healthcare, employee assistance programme. We're supporting a well-established business in Wigston in their search for a reliable Maintenance Officer to join their team. This Maintenance Officer role is varied, hands-on and ideal for someone who enjoys practical work, solving problems and making sure buildings and facilities are safe, well maintained and running smoothly. As a Maintenance Officer, you'll play an important role in the day-to-day upkeep of the site. You'll carry out general maintenance tasks, support basic repairs and help ensure the building and surrounding areas are clean, safe and compliant. You'll also assist with meeting room set-ups, move equipment where needed and respond to day-to-day maintenance and facilities requests across the business. Key responsibilities of the Maintenance Officer role: Carrying out general building maintenance and basic repair work Ensuring internal and external areas are clean, safe and well maintained Supporting with meeting room, furniture and equipment set-ups Assisting with planned preventative maintenance and supporting external contractors on site Monitoring maintenance supplies and reporting any repair requirements Carrying out legionella checks and supporting water hygiene compliance Following health and safety procedures at all times The ideal Maintenance Officer will have: A practical, hands-on approach to work Previous experience in a maintenance, facilities or building services role (desirable but not essential) Experience carrying out legionella checks and an understanding of basic water hygiene compliance Good attention to detail and a proactive attitude A basic understanding of workplace health and safety Good communication skills and the ability to work well as part of a team A willingness to support with a variety of maintenance and facilities tasks If you're looking for a Maintenance Officer role where no two days are the same and you can become part of a friendly, supportive team, we'd like to hear from you. Please apply today!
Premises Officer Derby £28,537: Competitive Permanent Position We are currently recruiting for an experienced Premises Officer to join a professional Facilities Management team, providing high-quality building support within a busy operational environment. This is a great opportunity for a practical, self-motivated individual with a strong background in building fabric maintenance and the ability to manage both planned and reactive tasks. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive maintenance across the site Complete building fabric repairs including ceilings, painting, skirting, doors, fixtures and general repairs Carry out building inspections and identify defects or maintenance requirements Fault finding and resolving building fabric issues efficiently Order materials and spare parts required for repairs Support basic plumbing, mechanical and electrical maintenance tasks Carry out water hygiene checks including tap temperature monitoring and flushing of little-used outlets (training provided) Liaise with contractors and ensure works are completed safely and effectively Maintain accurate records, stock levels and maintenance documentation Support general site operations, porterage duties and health & safety requirements Assist with monitoring building systems including heating, fire alarms and lighting Complete utility meter readings and general site checks The Ideal Candidate: Previous experience as a Premises Officer, Building Fabric Engineer, Maintenance Technician or Multi-Skilled Engineer Time-served tradesperson or recognised trade qualification Strong knowledge of building fabric maintenance and fault finding Experience working within a busy service or Facilities Management environment Good understanding of health & safety, RAMS and safe working practices Able to work independently, identify issues and use initiative Good communication and organisational skills Full UK driving licence Comfortable working as part of an on-call rota Experience with basic plumbing, mechanical and electrical systems, fire doors, water hygiene or general building services would be advantageous. If you are an experienced maintenance professional looking for a varied role within a supportive FM environment, we would like to hear from you.
09/07/2026
Full time
Premises Officer Derby £28,537: Competitive Permanent Position We are currently recruiting for an experienced Premises Officer to join a professional Facilities Management team, providing high-quality building support within a busy operational environment. This is a great opportunity for a practical, self-motivated individual with a strong background in building fabric maintenance and the ability to manage both planned and reactive tasks. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive maintenance across the site Complete building fabric repairs including ceilings, painting, skirting, doors, fixtures and general repairs Carry out building inspections and identify defects or maintenance requirements Fault finding and resolving building fabric issues efficiently Order materials and spare parts required for repairs Support basic plumbing, mechanical and electrical maintenance tasks Carry out water hygiene checks including tap temperature monitoring and flushing of little-used outlets (training provided) Liaise with contractors and ensure works are completed safely and effectively Maintain accurate records, stock levels and maintenance documentation Support general site operations, porterage duties and health & safety requirements Assist with monitoring building systems including heating, fire alarms and lighting Complete utility meter readings and general site checks The Ideal Candidate: Previous experience as a Premises Officer, Building Fabric Engineer, Maintenance Technician or Multi-Skilled Engineer Time-served tradesperson or recognised trade qualification Strong knowledge of building fabric maintenance and fault finding Experience working within a busy service or Facilities Management environment Good understanding of health & safety, RAMS and safe working practices Able to work independently, identify issues and use initiative Good communication and organisational skills Full UK driving licence Comfortable working as part of an on-call rota Experience with basic plumbing, mechanical and electrical systems, fire doors, water hygiene or general building services would be advantageous. If you are an experienced maintenance professional looking for a varied role within a supportive FM environment, we would like to hear from you.
Premises Manager (Temporary Contract - September Start) Location: Merton Contract: Temporary (with the opportunity to become permanent) Start Date: September 2026 We are seeking an experienced and proactive Premises Manager to oversee the maintenance, safety, security, and compliance of a busy educational site in Merton. This is an excellent opportunity for a facilities professional with strong organisational skills, compliance experience, and a hands-on approach to site management. Key Responsibilities Manage the day-to-day maintenance, security, and upkeep of the site and grounds. Carry out routine inspections and identify maintenance requirements. Undertake minor repairs and coordinate larger works with contractors. Ensure buildings and facilities are safe, clean, secure, and fit for purpose. Oversee and maintain compliance records, service schedules, risk assessments, and statutory documentation. Monitor compliance in areas such as fire safety, water hygiene, asbestos management, and emergency lighting. Support health and safety audits, inspections, and reporting. Manage contractors, monitor performance, and maintain contract documentation. Ensure all contractors adhere to site procedures and health and safety requirements. Respond appropriately to site emergencies and operational issues. Person Specification Essential Experience Previous experience as a Premises Manager, Site Manager, Facilities Manager, Caretaker, Estates Officer, or similar. Experience managing compliance paperwork, statutory records, and contractor documentation. Experience supervising contractors and external service providers. Practical building maintenance and repair skills. Strong understanding of health and safety requirements. Essential Qualifications Health & Safety qualification or training (IOSH, NEBOSH, or equivalent). Knowledge of risk assessments, fire safety, and safe working practices. Essential Skills Excellent organisational and record-keeping abilities. Strong communication and problem-solving skills. Good IT skills, including maintaining digital records. Ability to work independently and prioritise workloads effectively. Desirable Experience working within a school or educational environment. First Aid qualification. Relevant trade qualification. What We Offer September 2026 start. Temporary contract with the opportunity to become permanent. Competitive rate of pay. Supportive working environment. Opportunity to play a key role in maintaining a safe and compliant educational setting. Commitment to Safeguarding Our agency is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. The recruitment process is aligned with the Keeping Children Safe in Education guidance. Offers of employment are contingent upon successful background checks, including an enhanced DBS check, verification of the right to work in the UK, and satisfactory references.
09/07/2026
Seasonal
Premises Manager (Temporary Contract - September Start) Location: Merton Contract: Temporary (with the opportunity to become permanent) Start Date: September 2026 We are seeking an experienced and proactive Premises Manager to oversee the maintenance, safety, security, and compliance of a busy educational site in Merton. This is an excellent opportunity for a facilities professional with strong organisational skills, compliance experience, and a hands-on approach to site management. Key Responsibilities Manage the day-to-day maintenance, security, and upkeep of the site and grounds. Carry out routine inspections and identify maintenance requirements. Undertake minor repairs and coordinate larger works with contractors. Ensure buildings and facilities are safe, clean, secure, and fit for purpose. Oversee and maintain compliance records, service schedules, risk assessments, and statutory documentation. Monitor compliance in areas such as fire safety, water hygiene, asbestos management, and emergency lighting. Support health and safety audits, inspections, and reporting. Manage contractors, monitor performance, and maintain contract documentation. Ensure all contractors adhere to site procedures and health and safety requirements. Respond appropriately to site emergencies and operational issues. Person Specification Essential Experience Previous experience as a Premises Manager, Site Manager, Facilities Manager, Caretaker, Estates Officer, or similar. Experience managing compliance paperwork, statutory records, and contractor documentation. Experience supervising contractors and external service providers. Practical building maintenance and repair skills. Strong understanding of health and safety requirements. Essential Qualifications Health & Safety qualification or training (IOSH, NEBOSH, or equivalent). Knowledge of risk assessments, fire safety, and safe working practices. Essential Skills Excellent organisational and record-keeping abilities. Strong communication and problem-solving skills. Good IT skills, including maintaining digital records. Ability to work independently and prioritise workloads effectively. Desirable Experience working within a school or educational environment. First Aid qualification. Relevant trade qualification. What We Offer September 2026 start. Temporary contract with the opportunity to become permanent. Competitive rate of pay. Supportive working environment. Opportunity to play a key role in maintaining a safe and compliant educational setting. Commitment to Safeguarding Our agency is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. The recruitment process is aligned with the Keeping Children Safe in Education guidance. Offers of employment are contingent upon successful background checks, including an enhanced DBS check, verification of the right to work in the UK, and satisfactory references.
Job Title: Operations Director Location: High Wycombe Salary: Based on Experience Our client is seeking an experienced Operations Director to lead and develop all operational activities across their UK business. This is a senior leadership position responsible for ensuring the safe, efficient and profitable delivery of projects and services while driving operational excellence across the organisation. The successful candidate will oversee project delivery, service and maintenance operations, resource planning, supply chain management and operational performance, working closely with the Managing Director and Chief Operating Officer to deliver strategic objectives and support continued business growth. As the organisation continues to expand, this role will also play an important part in developing operational standards, governance and best practices across the wider business. Key Responsibilities Operational Leadership Provide strategic leadership across all operational functions, ensuring projects, service contracts and maintenance activities are delivered safely, on time, within budget and to the highest standards. Build, lead and develop high-performing teams, creating a culture of accountability, collaboration and continuous improvement. Drive operational efficiency, productivity and service quality through effective processes, performance management and continuous improvement initiatives. Oversee workforce planning, resource allocation, supply chain performance and subcontractor management. Ensure compliance with all relevant health, safety, environmental and regulatory requirements, including maintaining appropriate business insurance. Develop and monitor operational KPIs to improve performance, accountability and customer satisfaction. Commercial & Financial Performance Manage operational performance against agreed budgets, financial targets and business objectives. Monitor contract profitability, project performance and operational margins, using data to support informed decision-making. Identify opportunities to improve profitability through cost control, operational efficiencies and resource optimisation. Lead operational aspects of contract negotiations with customers, suppliers and subcontractors. Support forecasting, budgeting and business planning activities alongside the senior leadership team. Strategic Collaboration Work closely with executive leadership to align operational delivery with wider business objectives. Contribute to the development and implementation of operational standards, governance frameworks and best practice across the organisation. Share operational knowledge and drive consistency across multiple business functions and locations. Support business integration, mobilisation and operational improvement initiatives where required. About You Essential Willing to be appointed as a Company Director and registered with Companies House. Demonstrable experience preparing tender submissions and leading successful contract mobilisation. Proven success in a senior operational leadership role within facilities management, HVAC, building services, engineering services or a similar technical environment. Experience managing multi-site operations, field-based teams and subcontractor networks. Strong commercial awareness with experience managing budgets, operational KPIs, profitability and business performance. A track record of improving operational efficiency, service delivery and financial performance. Excellent leadership, communication and stakeholder management skills. Strong understanding of health, safety and regulatory compliance. Full UK driving licence and willingness to travel as required. Desirable Experience working within a multi-site or international organisation. Experience leading operational transformation, business improvement or standardisation programmes. Exposure to business acquisitions, integration projects or organisational change. Engineering or technical qualifications. Experience within a private equity-backed or high-growth business.
08/07/2026
Full time
Job Title: Operations Director Location: High Wycombe Salary: Based on Experience Our client is seeking an experienced Operations Director to lead and develop all operational activities across their UK business. This is a senior leadership position responsible for ensuring the safe, efficient and profitable delivery of projects and services while driving operational excellence across the organisation. The successful candidate will oversee project delivery, service and maintenance operations, resource planning, supply chain management and operational performance, working closely with the Managing Director and Chief Operating Officer to deliver strategic objectives and support continued business growth. As the organisation continues to expand, this role will also play an important part in developing operational standards, governance and best practices across the wider business. Key Responsibilities Operational Leadership Provide strategic leadership across all operational functions, ensuring projects, service contracts and maintenance activities are delivered safely, on time, within budget and to the highest standards. Build, lead and develop high-performing teams, creating a culture of accountability, collaboration and continuous improvement. Drive operational efficiency, productivity and service quality through effective processes, performance management and continuous improvement initiatives. Oversee workforce planning, resource allocation, supply chain performance and subcontractor management. Ensure compliance with all relevant health, safety, environmental and regulatory requirements, including maintaining appropriate business insurance. Develop and monitor operational KPIs to improve performance, accountability and customer satisfaction. Commercial & Financial Performance Manage operational performance against agreed budgets, financial targets and business objectives. Monitor contract profitability, project performance and operational margins, using data to support informed decision-making. Identify opportunities to improve profitability through cost control, operational efficiencies and resource optimisation. Lead operational aspects of contract negotiations with customers, suppliers and subcontractors. Support forecasting, budgeting and business planning activities alongside the senior leadership team. Strategic Collaboration Work closely with executive leadership to align operational delivery with wider business objectives. Contribute to the development and implementation of operational standards, governance frameworks and best practice across the organisation. Share operational knowledge and drive consistency across multiple business functions and locations. Support business integration, mobilisation and operational improvement initiatives where required. About You Essential Willing to be appointed as a Company Director and registered with Companies House. Demonstrable experience preparing tender submissions and leading successful contract mobilisation. Proven success in a senior operational leadership role within facilities management, HVAC, building services, engineering services or a similar technical environment. Experience managing multi-site operations, field-based teams and subcontractor networks. Strong commercial awareness with experience managing budgets, operational KPIs, profitability and business performance. A track record of improving operational efficiency, service delivery and financial performance. Excellent leadership, communication and stakeholder management skills. Strong understanding of health, safety and regulatory compliance. Full UK driving licence and willingness to travel as required. Desirable Experience working within a multi-site or international organisation. Experience leading operational transformation, business improvement or standardisation programmes. Exposure to business acquisitions, integration projects or organisational change. Engineering or technical qualifications. Experience within a private equity-backed or high-growth business.
Join a dynamic team where your communication skills make a real difference to residents' daily lives. Call Handler (Social Housing Repairs) Location: Crawley, West Sussex Pay Rate: £12.80 per hour Working Hours: 40 hours per week (Monday Friday) Contract Type: Full-time, Contract/Temporary to Permanent About the Role We are looking for a reliable, customer-focused Call Handler to join a busy team in Crawley, working on behalf of a leading social housing contractor. As the first point of contact for residents, you will play an important role in ensuring day-to-day property repairs and maintenance services run smoothly. You will handle inbound calls from tenants, log their repair requests, and help guide them through their customer journey. Key Responsibilities Take inbound calls from tenants, housing officers, and subcontractors regarding reactive repairs and maintenance issues Clearly and accurately identify the nature of the repair request by asking targeted questions to log the job correctly Enter comprehensive job details and resident notes onto the internal housing database system Direct emergency repair updates and safety concerns to the scheduling and field management teams instantly Handle tenant queries, complaints, and follow-up calls regarding ongoing works, providing clear updates on appointment slots Manage email correspondence coming into the main customer care inbox and update records accordingly What We Are Looking For Experience: Previous experience in a call handling, customer service, or contact centre environment is essential. Experience within social housing, local authorities, or the construction sector is highly desirable Communication: Excellent telephone manner with the ability to communicate clearly, patiently, and empathetically with residents from all backgrounds IT Skills: Strong computer literacy with the ability to input data quickly and accurately while managing phone queues. Experience with housing management systems (such as Northgate or CRM platforms) is a plus Organisation: Comfort managing a high volume of calls in a fast-paced environment while maintaining clear documentation Benefits Consistent weekly pay at £12.80 per hour Stable, full-time 40-hour work week with regular daytime hours Excellent training and support provided on internal software platforms Great opportunity to transition into a permanent role with an established national contractor Apply today to start making a positive impact in social housing while building your career with a respected contractor. Job Types: Full-time, Temp to perm Pay: £12.80 per hour Work Location: In person
08/07/2026
Contract
Join a dynamic team where your communication skills make a real difference to residents' daily lives. Call Handler (Social Housing Repairs) Location: Crawley, West Sussex Pay Rate: £12.80 per hour Working Hours: 40 hours per week (Monday Friday) Contract Type: Full-time, Contract/Temporary to Permanent About the Role We are looking for a reliable, customer-focused Call Handler to join a busy team in Crawley, working on behalf of a leading social housing contractor. As the first point of contact for residents, you will play an important role in ensuring day-to-day property repairs and maintenance services run smoothly. You will handle inbound calls from tenants, log their repair requests, and help guide them through their customer journey. Key Responsibilities Take inbound calls from tenants, housing officers, and subcontractors regarding reactive repairs and maintenance issues Clearly and accurately identify the nature of the repair request by asking targeted questions to log the job correctly Enter comprehensive job details and resident notes onto the internal housing database system Direct emergency repair updates and safety concerns to the scheduling and field management teams instantly Handle tenant queries, complaints, and follow-up calls regarding ongoing works, providing clear updates on appointment slots Manage email correspondence coming into the main customer care inbox and update records accordingly What We Are Looking For Experience: Previous experience in a call handling, customer service, or contact centre environment is essential. Experience within social housing, local authorities, or the construction sector is highly desirable Communication: Excellent telephone manner with the ability to communicate clearly, patiently, and empathetically with residents from all backgrounds IT Skills: Strong computer literacy with the ability to input data quickly and accurately while managing phone queues. Experience with housing management systems (such as Northgate or CRM platforms) is a plus Organisation: Comfort managing a high volume of calls in a fast-paced environment while maintaining clear documentation Benefits Consistent weekly pay at £12.80 per hour Stable, full-time 40-hour work week with regular daytime hours Excellent training and support provided on internal software platforms Great opportunity to transition into a permanent role with an established national contractor Apply today to start making a positive impact in social housing while building your career with a respected contractor. Job Types: Full-time, Temp to perm Pay: £12.80 per hour Work Location: In person
Estates Officer (Caretaker) Location: Stamford Salary: £24,080 - £24,588 per annum Job Type: Permanent Full-Time 37 hours per week All Year Round Interaction Recruitment are Hiring! Interaction Recruitment are looking for a reliable and proactive Estates Officer (Caretaker) to join our client's Estates team in Stamford. This is a varied, hands-on role where you'll play a key part in maintaining a safe, secure, clean, and welcoming environment. If you have experience in maintenance, caretaking, facilities, or building services and enjoy a role where no two days are the same, we'd love to hear from you. Key Responsibilities Opening and securing buildings on a rota basis. Carrying out planned and reactive maintenance across the site. Completing minor repairs to buildings, fixtures, fittings, and equipment. Monitoring and operating security, fire alarm, and heating systems. Responding promptly to maintenance issues and emergency situations. Undertaking porterage duties, including moving furniture and equipment. Supporting cleaning, waste management, and recycling activities. Maintaining safe external areas, including gritting and snow clearance during adverse weather. Driving company vehicles, including vans and minibuses where required. Working closely with colleagues to deliver excellent customer service across the site. About You We're looking for someone with: Previous experience in a caretaking, estates, maintenance, or facilities role. Practical skills in at least one trade, such as carpentry, plumbing, electrical work, painting and decorating, joinery, or general building maintenance. Good knowledge of health and safety practices. Strong problem-solving skills and a proactive approach. Excellent communication and customer service skills. The ability to work independently and as part of a team. Good IT skills, including Microsoft Office. Desirable Level 2 qualification in a relevant trade. Full UK driving licence. First Aid qualification (or willingness to obtain). Previous experience as a key holder. Knowledge of heating, fire alarm, and security systems. Working Hours This role operates on a rotating shift pattern: Term Time Early: 6:45am 2:45pm , Monday to Friday Late: Monday, Wednesday & Friday: 12:30pm 8:30pm Tuesday & Thursday: 1:30pm 9:30pm Non-Term Time Early: 6:45am 2:45pm Late: 10:00am 6:00pm The role also includes: Rotational cover at an additional site (8:00am 4:30pm). Occasional evening work for events, with time off in lieu. What's on Offer? Salary of £24,080 - £24,588 per annum Local Government Pension Scheme 30 days annual leave , plus Bank Holidays and additional concessionary days. Ongoing training and professional development. Permanent, full-time position. Supportive working environment. Apply Today If you're a practical, dependable individual with a positive attitude and a passion for maintaining buildings and facilities, we'd love to hear from you. Interaction Recruitment is acting as an employment agency in relation to this vacancy. Apply today to be considered.
08/07/2026
Full time
Estates Officer (Caretaker) Location: Stamford Salary: £24,080 - £24,588 per annum Job Type: Permanent Full-Time 37 hours per week All Year Round Interaction Recruitment are Hiring! Interaction Recruitment are looking for a reliable and proactive Estates Officer (Caretaker) to join our client's Estates team in Stamford. This is a varied, hands-on role where you'll play a key part in maintaining a safe, secure, clean, and welcoming environment. If you have experience in maintenance, caretaking, facilities, or building services and enjoy a role where no two days are the same, we'd love to hear from you. Key Responsibilities Opening and securing buildings on a rota basis. Carrying out planned and reactive maintenance across the site. Completing minor repairs to buildings, fixtures, fittings, and equipment. Monitoring and operating security, fire alarm, and heating systems. Responding promptly to maintenance issues and emergency situations. Undertaking porterage duties, including moving furniture and equipment. Supporting cleaning, waste management, and recycling activities. Maintaining safe external areas, including gritting and snow clearance during adverse weather. Driving company vehicles, including vans and minibuses where required. Working closely with colleagues to deliver excellent customer service across the site. About You We're looking for someone with: Previous experience in a caretaking, estates, maintenance, or facilities role. Practical skills in at least one trade, such as carpentry, plumbing, electrical work, painting and decorating, joinery, or general building maintenance. Good knowledge of health and safety practices. Strong problem-solving skills and a proactive approach. Excellent communication and customer service skills. The ability to work independently and as part of a team. Good IT skills, including Microsoft Office. Desirable Level 2 qualification in a relevant trade. Full UK driving licence. First Aid qualification (or willingness to obtain). Previous experience as a key holder. Knowledge of heating, fire alarm, and security systems. Working Hours This role operates on a rotating shift pattern: Term Time Early: 6:45am 2:45pm , Monday to Friday Late: Monday, Wednesday & Friday: 12:30pm 8:30pm Tuesday & Thursday: 1:30pm 9:30pm Non-Term Time Early: 6:45am 2:45pm Late: 10:00am 6:00pm The role also includes: Rotational cover at an additional site (8:00am 4:30pm). Occasional evening work for events, with time off in lieu. What's on Offer? Salary of £24,080 - £24,588 per annum Local Government Pension Scheme 30 days annual leave , plus Bank Holidays and additional concessionary days. Ongoing training and professional development. Permanent, full-time position. Supportive working environment. Apply Today If you're a practical, dependable individual with a positive attitude and a passion for maintaining buildings and facilities, we'd love to hear from you. Interaction Recruitment is acting as an employment agency in relation to this vacancy. Apply today to be considered.
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Resident Liaison Officer (RLO) to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. The culture is modern, relaxed and collaborative, with approachable leadership, minimal bureaucracy and genuine opportunities for career progression as the company continues its ambitious expansion. Resident Liaison Officers are viewed as an integral part of every project, making this a highly valued position within the business. Salary & Benefits Salary of 30,000 - 35,000 depending on experience Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Resident Liaison Officer Position Overview Act as the primary point of contact between residents and site teams throughout fa ade remediation and building safety projects Build positive relationships with residents, ensuring an exceptional customer experience throughout the programme of works Communicate project programmes, access requirements, planned works and any changes clearly and professionally Resolve resident queries, concerns and complaints efficiently while maintaining strong client and stakeholder relationships Carry out resident visits, organise appointments and maintain accurate records of all communications and engagement activities Work closely with Site Managers and Project Managers to minimise disruption and support the successful delivery of occupied residential projects Resident Liaison Officer Position Requirements Previous experience as a Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) is essential Experience working on occupied residential refurbishment, cladding, fa ade remediation, planned maintenance or social housing projects Excellent communication and relationship-building skills with a professional and customer-focused approach Full UK Driving Licence and willingness to travel to projects across London and the M25 corridor Strong organisational skills with the ability to manage multiple priorities and maintain accurate records Looking to join a growing contractor offering long-term career development, stability and exposure to high-profile building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
07/07/2026
Full time
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Resident Liaison Officer (RLO) to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. The culture is modern, relaxed and collaborative, with approachable leadership, minimal bureaucracy and genuine opportunities for career progression as the company continues its ambitious expansion. Resident Liaison Officers are viewed as an integral part of every project, making this a highly valued position within the business. Salary & Benefits Salary of 30,000 - 35,000 depending on experience Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Resident Liaison Officer Position Overview Act as the primary point of contact between residents and site teams throughout fa ade remediation and building safety projects Build positive relationships with residents, ensuring an exceptional customer experience throughout the programme of works Communicate project programmes, access requirements, planned works and any changes clearly and professionally Resolve resident queries, concerns and complaints efficiently while maintaining strong client and stakeholder relationships Carry out resident visits, organise appointments and maintain accurate records of all communications and engagement activities Work closely with Site Managers and Project Managers to minimise disruption and support the successful delivery of occupied residential projects Resident Liaison Officer Position Requirements Previous experience as a Resident Liaison Officer (RLO) or Tenant Liaison Officer (TLO) is essential Experience working on occupied residential refurbishment, cladding, fa ade remediation, planned maintenance or social housing projects Excellent communication and relationship-building skills with a professional and customer-focused approach Full UK Driving Licence and willingness to travel to projects across London and the M25 corridor Strong organisational skills with the ability to manage multiple priorities and maintain accurate records Looking to join a growing contractor offering long-term career development, stability and exposure to high-profile building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Resident Liaison Officer (RLO) Social Housing Refurbishment Full-time Permanent Lewisham, London Up to £32,000 + Car Allowance Resident Liaison Officer job in Lewisham supporting residents throughout planned social housing refurbishment works, offering the opportunity to join a well-established contractor delivering high-quality improvement projects across occupied residential properties. The Role This is an excellent opportunity for an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering social housing refurbishment works across occupied homes in Lewisham. Working closely with site teams, residents, client representatives, and subcontractors, the successful candidate will play a key role in maintaining clear communication throughout the project, ensuring residents are fully informed and supported while works are carried out to their homes. This is a customer-focused role requiring previous RLO experience within social housing, planned maintenance, refurbishment, or construction, alongside excellent communication, organisation, and problem-solving skills. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Building positive relationships with residents and maintaining clear communication across the project Managing resident queries, concerns, complaints, and access arrangements professionally and efficiently Issuing resident notifications, newsletters, and updates regarding planned works and programme changes Supporting site teams with access coordination and resident engagement across occupied properties Attending site meetings and maintaining accurate records of resident interactions and project updates Ensuring high levels of customer satisfaction throughout the duration of the project Requirements Previous experience working as a Resident Liaison Officer within social housing, planned maintenance, refurbishment, or construction Experience working on occupied residential projects is essential Strong communication and interpersonal skills with the ability to manage challenging situations professionally Confident liaising with residents, site teams, subcontractors, and client representatives Organised and proactive approach with strong administrative skills Full UK driving licence Able to work 5 days per week on site in Lewisham (8:00am 5:30pm) Package & Benefits Up to £32,000 depending on experience Car allowance Pension scheme Long-term project pipeline and career progression opportunities Stable, permanent position with a well-established contractor Immediate start available This Resident Liaison Officer role in Lewisham offers the opportunity to join a busy social housing refurbishment programme, playing a vital role in delivering an excellent customer experience while supporting the successful delivery of works across occupied homes. Apply now through Skilled Careers to be considered for this opportunity.
07/07/2026
Full time
Resident Liaison Officer (RLO) Social Housing Refurbishment Full-time Permanent Lewisham, London Up to £32,000 + Car Allowance Resident Liaison Officer job in Lewisham supporting residents throughout planned social housing refurbishment works, offering the opportunity to join a well-established contractor delivering high-quality improvement projects across occupied residential properties. The Role This is an excellent opportunity for an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering social housing refurbishment works across occupied homes in Lewisham. Working closely with site teams, residents, client representatives, and subcontractors, the successful candidate will play a key role in maintaining clear communication throughout the project, ensuring residents are fully informed and supported while works are carried out to their homes. This is a customer-focused role requiring previous RLO experience within social housing, planned maintenance, refurbishment, or construction, alongside excellent communication, organisation, and problem-solving skills. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Building positive relationships with residents and maintaining clear communication across the project Managing resident queries, concerns, complaints, and access arrangements professionally and efficiently Issuing resident notifications, newsletters, and updates regarding planned works and programme changes Supporting site teams with access coordination and resident engagement across occupied properties Attending site meetings and maintaining accurate records of resident interactions and project updates Ensuring high levels of customer satisfaction throughout the duration of the project Requirements Previous experience working as a Resident Liaison Officer within social housing, planned maintenance, refurbishment, or construction Experience working on occupied residential projects is essential Strong communication and interpersonal skills with the ability to manage challenging situations professionally Confident liaising with residents, site teams, subcontractors, and client representatives Organised and proactive approach with strong administrative skills Full UK driving licence Able to work 5 days per week on site in Lewisham (8:00am 5:30pm) Package & Benefits Up to £32,000 depending on experience Car allowance Pension scheme Long-term project pipeline and career progression opportunities Stable, permanent position with a well-established contractor Immediate start available This Resident Liaison Officer role in Lewisham offers the opportunity to join a busy social housing refurbishment programme, playing a vital role in delivering an excellent customer experience while supporting the successful delivery of works across occupied homes. Apply now through Skilled Careers to be considered for this opportunity.
Health, Safety and Facilities Officer The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors. Key Responsibilities: Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice. Maintain health and safety records, including DSE assessments, new and expectant mothers' assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation. Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation. Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required. Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence. Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks. Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate. Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date. Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance. Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair. Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements. Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality. Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system. Knowledge, skills and experience needed: Experience in a health and safety, facilities, workplace or operations support role. Good working knowledge of health and safety principles and their practical application in an office or operational environment. Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities. Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving. Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers. Ability to work independently while also contributing positively as part of a wider team. A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs. Commitment to confidentiality, professionalism and high standards of service. NEBOSH General Certificate or equivalent health and safety qualification/training. Experience of facilities management within a corporate environment desirable. A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 12th July 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
07/07/2026
Full time
Health, Safety and Facilities Officer The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors. Key Responsibilities: Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice. Maintain health and safety records, including DSE assessments, new and expectant mothers' assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation. Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation. Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required. Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence. Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks. Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate. Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date. Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance. Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair. Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements. Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality. Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system. Knowledge, skills and experience needed: Experience in a health and safety, facilities, workplace or operations support role. Good working knowledge of health and safety principles and their practical application in an office or operational environment. Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities. Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving. Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers. Ability to work independently while also contributing positively as part of a wider team. A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs. Commitment to confidentiality, professionalism and high standards of service. NEBOSH General Certificate or equivalent health and safety qualification/training. Experience of facilities management within a corporate environment desirable. A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 12th July 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
07/07/2026
Contract
Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a detail-oriented Compliance Officer to oversee the regulatory health, safety, and compliance framework across our residential property portfolio and partner-managed schemes. You will conduct on-site inspections, audit asset data, and ensure all properties strictly comply with the Regulator of Social Housing standards, building codes, and safety legislation. Key Responsibilities Conduct rigorous, physical compliance inspections of residential properties during onboarding phases and routine cycles. Assess properties for hazards across gas, electricity, fire safety, asbestos, and water systems under the Housing Health & Safety Rating System. Audit property documentation to ensure full alignment with social housing regulations and local authority requirements. Compliance & Records Management Maintain an up-to-date knowledge of evolving housing legislation, building codes, and safety policies. Work proactively with partner organizations to guarantee that statutory checks (gas safety, EICRs, fire servicing) are completed on time. Track, update, and maintain comprehensive compliance certification databases and asset management systems. Remediation & Reporting Liaise with property maintenance teams to issue, track, and verify repair orders following site inspections. Perform follow-up reinspections to ensure corrective works are completed to standard within agreed timeframes. Analyse regional inspection data to generate compliance trend reports and recommend preventative risk measures to senior management. What We Are Looking For Proven experience in housing management, property compliance, or health and safety auditing. Strong working knowledge of HHSRS, building codes, and statutory residential safety compliance. Excellent data tracking, report writing, and digital database management skills. A proactive communicator capable of managing relationships with multi-tier property partners and contractors. Apply online today or contact Astrid Camacho at Branta Recruitment.
06/07/2026
Full time
We are seeking a detail-oriented Compliance Officer to oversee the regulatory health, safety, and compliance framework across our residential property portfolio and partner-managed schemes. You will conduct on-site inspections, audit asset data, and ensure all properties strictly comply with the Regulator of Social Housing standards, building codes, and safety legislation. Key Responsibilities Conduct rigorous, physical compliance inspections of residential properties during onboarding phases and routine cycles. Assess properties for hazards across gas, electricity, fire safety, asbestos, and water systems under the Housing Health & Safety Rating System. Audit property documentation to ensure full alignment with social housing regulations and local authority requirements. Compliance & Records Management Maintain an up-to-date knowledge of evolving housing legislation, building codes, and safety policies. Work proactively with partner organizations to guarantee that statutory checks (gas safety, EICRs, fire servicing) are completed on time. Track, update, and maintain comprehensive compliance certification databases and asset management systems. Remediation & Reporting Liaise with property maintenance teams to issue, track, and verify repair orders following site inspections. Perform follow-up reinspections to ensure corrective works are completed to standard within agreed timeframes. Analyse regional inspection data to generate compliance trend reports and recommend preventative risk measures to senior management. What We Are Looking For Proven experience in housing management, property compliance, or health and safety auditing. Strong working knowledge of HHSRS, building codes, and statutory residential safety compliance. Excellent data tracking, report writing, and digital database management skills. A proactive communicator capable of managing relationships with multi-tier property partners and contractors. Apply online today or contact Astrid Camacho at Branta Recruitment.
Repairs Supervisor - Social Housing Location: South East London Salary: 45,000 per annum + Company Van & Fuel Card Job Type: Permanent, Full-Time Repairs Supervisor - Day-to-Day Repairs Repairs Supervisor - Day-to-Day Repairs A well-established Social Housing Contractor is looking to recruit an experienced Repairs Supervisor to oversee a team delivering responsive day-to-day repairs across occupied social housing properties throughout South East London. This is an excellent opportunity for a motivated supervisor with a strong repairs and maintenance background who enjoys managing operatives, ensuring high-quality workmanship, and delivering excellent customer service. Key Responsibilities Supervise and manage a team of multi-skilled operatives carrying out day-to-day responsive repairs. Allocate and monitor workloads to ensure repairs are completed within agreed KPIs and service level agreements. Carry out pre- and post-inspections to ensure work is completed to the required quality standards. Monitor productivity, quality, and performance of operatives and subcontractors. Provide technical support and guidance to tradespeople on site. Ensure all works comply with health and safety legislation, company policies, and industry standards. Build positive working relationships with residents, housing officers, and client representatives. Resolve customer queries and complaints professionally and efficiently. Identify additional works where required and raise recommendations. Ensure accurate completion of paperwork, inspection reports, and updates via handheld devices or scheduling systems. Conduct toolbox talks, performance reviews, and support the ongoing development of the team. Assist in achieving contractual KPIs relating to quality, customer satisfaction, productivity, and first-time fix rates. Candidate Requirements Previous experience as a Repairs Supervisor, Maintenance Supervisor, Voids Supervisor, or similar within the social housing or property maintenance sector. Strong knowledge of responsive maintenance and day-to-day repairs. Experience managing direct labour operatives and subcontractors. Good understanding of building maintenance, repairs, and construction processes. Ability to prioritise workloads in a fast-paced environment. Excellent communication and customer service skills. Strong IT skills with experience using repairs management systems. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi-Trade, or similar). Health & Safety qualifications such as IOSH or NEBOSH. Experience working under social housing maintenance contracts. What's on Offer 45,000 basic salary Company van and fuel card Permanent, full-time position Annual leave plus bank holidays Pension scheme Ongoing training and career progression Opportunity to join a reputable Social Housing Contractor with a strong pipeline of work across London. If you have experience supervising responsive repairs within the social housing sector and are looking for your next permanent opportunity, we'd like to hear from you. Apply today for immediate consideration.
04/07/2026
Full time
Repairs Supervisor - Social Housing Location: South East London Salary: 45,000 per annum + Company Van & Fuel Card Job Type: Permanent, Full-Time Repairs Supervisor - Day-to-Day Repairs Repairs Supervisor - Day-to-Day Repairs A well-established Social Housing Contractor is looking to recruit an experienced Repairs Supervisor to oversee a team delivering responsive day-to-day repairs across occupied social housing properties throughout South East London. This is an excellent opportunity for a motivated supervisor with a strong repairs and maintenance background who enjoys managing operatives, ensuring high-quality workmanship, and delivering excellent customer service. Key Responsibilities Supervise and manage a team of multi-skilled operatives carrying out day-to-day responsive repairs. Allocate and monitor workloads to ensure repairs are completed within agreed KPIs and service level agreements. Carry out pre- and post-inspections to ensure work is completed to the required quality standards. Monitor productivity, quality, and performance of operatives and subcontractors. Provide technical support and guidance to tradespeople on site. Ensure all works comply with health and safety legislation, company policies, and industry standards. Build positive working relationships with residents, housing officers, and client representatives. Resolve customer queries and complaints professionally and efficiently. Identify additional works where required and raise recommendations. Ensure accurate completion of paperwork, inspection reports, and updates via handheld devices or scheduling systems. Conduct toolbox talks, performance reviews, and support the ongoing development of the team. Assist in achieving contractual KPIs relating to quality, customer satisfaction, productivity, and first-time fix rates. Candidate Requirements Previous experience as a Repairs Supervisor, Maintenance Supervisor, Voids Supervisor, or similar within the social housing or property maintenance sector. Strong knowledge of responsive maintenance and day-to-day repairs. Experience managing direct labour operatives and subcontractors. Good understanding of building maintenance, repairs, and construction processes. Ability to prioritise workloads in a fast-paced environment. Excellent communication and customer service skills. Strong IT skills with experience using repairs management systems. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi-Trade, or similar). Health & Safety qualifications such as IOSH or NEBOSH. Experience working under social housing maintenance contracts. What's on Offer 45,000 basic salary Company van and fuel card Permanent, full-time position Annual leave plus bank holidays Pension scheme Ongoing training and career progression Opportunity to join a reputable Social Housing Contractor with a strong pipeline of work across London. If you have experience supervising responsive repairs within the social housing sector and are looking for your next permanent opportunity, we'd like to hear from you. Apply today for immediate consideration.
Building and Maintenance Coordinator Location: Birmingham Salary: £31,720 £39,520 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Building and Maintenance Coordinator you will be responsible for the day-to-day running of campus buildings, ensuring they are safe, well maintained and ready to support teaching, learning and wider activity. You ll oversee building operations and maintenance, while providing day-to-day support to a small team. Acting as a key point of contact on campus, you ll work closely with colleagues, contractors and central services to keep things running smoothly and address any issues as they arise. What You ll Do: Coordinate the day-to-day operation of campus buildings, ensuring spaces are appropriately set up and maintained to support academic and operational needs. Oversee the opening and closing of buildings in line with agreed procedures and security requirements. Take ownership of building presentation, identifying and resolving issues that affect the campus environment. Line manage Building and Maintenance Officers, including allocating work, managing rotas and supporting day-to-day activity. Provide guidance to team members to maintain consistent standards and safe working practices. Support the delivery of health and safety processes on campus, including inspections, audits and routine checks. Manage reactive and planned maintenance, working with contractors to ensure work is completed safely and to specification. Maintain accurate records of maintenance activity, compliance checks and contractor work. Act as a first point of contact for building and maintenance queries, resolving routine issues or escalating where needed. Work with IT and other service teams to coordinate local support and resolve operational issues. Contribute to service improvements by identifying recurring issues and suggesting practical solutions. What You ll Bring: Experience coordinating building, maintenance or facilities activity in a busy or complex environment. Experience supervising or guiding colleagues on a day-to-day basis. Good organisational skills, with the ability to prioritise and respond to changing demands. Clear and effective verbal and written communication skills. A practical, problem-solving approach and sound judgement in day-to-day situations. The ability to build effective working relationships with colleagues, contractors and service teams. Good digital skills, including experience using systems to manage records or track activity. A working understanding of health and safety requirements in a facilities or maintenance setting. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
03/07/2026
Full time
Building and Maintenance Coordinator Location: Birmingham Salary: £31,720 £39,520 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Building and Maintenance Coordinator you will be responsible for the day-to-day running of campus buildings, ensuring they are safe, well maintained and ready to support teaching, learning and wider activity. You ll oversee building operations and maintenance, while providing day-to-day support to a small team. Acting as a key point of contact on campus, you ll work closely with colleagues, contractors and central services to keep things running smoothly and address any issues as they arise. What You ll Do: Coordinate the day-to-day operation of campus buildings, ensuring spaces are appropriately set up and maintained to support academic and operational needs. Oversee the opening and closing of buildings in line with agreed procedures and security requirements. Take ownership of building presentation, identifying and resolving issues that affect the campus environment. Line manage Building and Maintenance Officers, including allocating work, managing rotas and supporting day-to-day activity. Provide guidance to team members to maintain consistent standards and safe working practices. Support the delivery of health and safety processes on campus, including inspections, audits and routine checks. Manage reactive and planned maintenance, working with contractors to ensure work is completed safely and to specification. Maintain accurate records of maintenance activity, compliance checks and contractor work. Act as a first point of contact for building and maintenance queries, resolving routine issues or escalating where needed. Work with IT and other service teams to coordinate local support and resolve operational issues. Contribute to service improvements by identifying recurring issues and suggesting practical solutions. What You ll Bring: Experience coordinating building, maintenance or facilities activity in a busy or complex environment. Experience supervising or guiding colleagues on a day-to-day basis. Good organisational skills, with the ability to prioritise and respond to changing demands. Clear and effective verbal and written communication skills. A practical, problem-solving approach and sound judgement in day-to-day situations. The ability to build effective working relationships with colleagues, contractors and service teams. Good digital skills, including experience using systems to manage records or track activity. A working understanding of health and safety requirements in a facilities or maintenance setting. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
Job Title: Customer Liaison Officer (CLO) Location: Office based in LE3 9TP with regular travel to occupied properties across Leicester Reporting To: Contracts Manager / Project Manager Company Overview We are a building contractor delivering kitchen and bathroom refurbishment works on behalf of Leicester City Council. We are committed to delivering high-quality workmanship while providing an excellent customer experience throughout every project. As many of our projects take place in occupied homes, effective communication with residents is essential to our success. Job Purpose The Customer Liaison Officer is responsible for ensuring residents receive a professional, supportive, and informative service throughout their refurbishment works. Acting as the primary point of contact between residents, Leicester City Council, site teams, and office staff, the Customer Liaison Officer will build positive relationships, manage customer expectations, and help ensure projects are delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents before, during, and after kitchen and bathroom refurbishment works. Visit residents in their homes to introduce the project, explain the programme of works, and answer any questions. Arrange and attend pre-start meetings with residents. Maintain regular communication throughout the duration of each project. Manage resident expectations regarding timescales, access requirements, temporary facilities, and any unavoidable disruption. Respond promptly and professionally to customer enquiries, concerns, and complaints. Investigate issues and work with site management to resolve them quickly. Record all customer interactions accurately using company systems. Liaise closely with site managers, supervisors, operatives, subcontractors, and Leicester City Council representatives. Monitor customer satisfaction throughout each project and complete customer satisfaction surveys upon completion. Support vulnerable residents by identifying additional needs and ensuring appropriate assistance is provided. Ensure safeguarding procedures are followed where required. Produce reports on customer feedback, complaints, compliments, and project updates. Assist in organising appointments, access arrangements, and resident communications. Ensure all documentation complies with GDPR and company procedures. Promote a positive image of the company at all times. Skills and Experience Essential Previous experience in a Customer Liaison Officer, Tenant Liaison Officer, Customer Service, Housing, or Property Maintenance role. Excellent verbal and written communication skills. Strong interpersonal and relationship-building skills. Ability to deal with challenging situations calmly and professionally. Good organisational and time management skills. Competent in Microsoft Office (Word, Excel, Outlook). Ability to maintain accurate records and reports. Full UK driving licence. Ability to travel throughout Leicester and surrounding areas.
02/07/2026
Contract
Job Title: Customer Liaison Officer (CLO) Location: Office based in LE3 9TP with regular travel to occupied properties across Leicester Reporting To: Contracts Manager / Project Manager Company Overview We are a building contractor delivering kitchen and bathroom refurbishment works on behalf of Leicester City Council. We are committed to delivering high-quality workmanship while providing an excellent customer experience throughout every project. As many of our projects take place in occupied homes, effective communication with residents is essential to our success. Job Purpose The Customer Liaison Officer is responsible for ensuring residents receive a professional, supportive, and informative service throughout their refurbishment works. Acting as the primary point of contact between residents, Leicester City Council, site teams, and office staff, the Customer Liaison Officer will build positive relationships, manage customer expectations, and help ensure projects are delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents before, during, and after kitchen and bathroom refurbishment works. Visit residents in their homes to introduce the project, explain the programme of works, and answer any questions. Arrange and attend pre-start meetings with residents. Maintain regular communication throughout the duration of each project. Manage resident expectations regarding timescales, access requirements, temporary facilities, and any unavoidable disruption. Respond promptly and professionally to customer enquiries, concerns, and complaints. Investigate issues and work with site management to resolve them quickly. Record all customer interactions accurately using company systems. Liaise closely with site managers, supervisors, operatives, subcontractors, and Leicester City Council representatives. Monitor customer satisfaction throughout each project and complete customer satisfaction surveys upon completion. Support vulnerable residents by identifying additional needs and ensuring appropriate assistance is provided. Ensure safeguarding procedures are followed where required. Produce reports on customer feedback, complaints, compliments, and project updates. Assist in organising appointments, access arrangements, and resident communications. Ensure all documentation complies with GDPR and company procedures. Promote a positive image of the company at all times. Skills and Experience Essential Previous experience in a Customer Liaison Officer, Tenant Liaison Officer, Customer Service, Housing, or Property Maintenance role. Excellent verbal and written communication skills. Strong interpersonal and relationship-building skills. Ability to deal with challenging situations calmly and professionally. Good organisational and time management skills. Competent in Microsoft Office (Word, Excel, Outlook). Ability to maintain accurate records and reports. Full UK driving licence. Ability to travel throughout Leicester and surrounding areas.
Meadfleet Open Space Management
Bletchley, Buckinghamshire
Grounds Maintenance Housing Development Contract Manager Field-based (covering developments between Leicester to Reading, ideally based near Northampton) £32,000 £40,000 plus car, depending on skills and experience About Meadfleet We are an award-winning land-owning open space management company with a diverse portfolio of over 350 housing developments across England and Wales. Committed to excellence in open space management, you will be able to demonstrate a passion for habitat enhancement and biodiversity. Our developments include extensive soft landscaping, play areas, roadways, street lighting, drainage, and a variety of habitat types. We deliver sustainable land management that adds long-term value for residents, communities and the environment. The Role We are seeking a proactive Portfolio Manager to take ownership of 25+ residential developments across the Leicester Reading region. This is a field-based role centred on driving high standards through regular site inspections, effective contractor management, and proactive stakeholder communication. The role offers a hybrid balance of site work and structured, home-based administration. Key Responsibilities: Accountable for sub-contractor performance, driving continuous quality improvements through proactive audit management. Identify and implement opportunities for enhancing biodiversity and visual impact across all managed developments. Act as the primary point of contact for open-space quality, fostering positive relationships with customers. Audit site performance using tablet-based technology, generating actionable data for improvements. Strengthen contractor partnerships, monitoring performance metrics to take ownership of site improvements. Ensure consistent quality across the portfolio by auditing compliance with established procedures. The Role Profile: You have a strong track record in operational management and leading contractors in a fast-paced environment. You are a clear communicator and a confident stakeholder manager, skilled at engaging with residents and teams alike. You have a full, clean driving licence. You possess the ability to multitask effectively, using technology to track work and solve problems efficiently. You take pride in delivering exceptional service, with a focus on both quality standards and building positive relationships. Passionate about horticulture and environmental improvements ecology is a plus. Why Join Us: Generous Leave 25 days plus Bank Holidays Top Tier Pension 10% employer contribution (non-contributory) Comprehensive Health and Protection Private medical cover and death in service benefit Plug-In-Hybrid Company Car Fully Equipped Latest Laptop, iPad, and iPhone provided Employment is subject to standard pre-employment screening, including a basic DBS check, licence verification, and satisfactory references. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
01/07/2026
Full time
Grounds Maintenance Housing Development Contract Manager Field-based (covering developments between Leicester to Reading, ideally based near Northampton) £32,000 £40,000 plus car, depending on skills and experience About Meadfleet We are an award-winning land-owning open space management company with a diverse portfolio of over 350 housing developments across England and Wales. Committed to excellence in open space management, you will be able to demonstrate a passion for habitat enhancement and biodiversity. Our developments include extensive soft landscaping, play areas, roadways, street lighting, drainage, and a variety of habitat types. We deliver sustainable land management that adds long-term value for residents, communities and the environment. The Role We are seeking a proactive Portfolio Manager to take ownership of 25+ residential developments across the Leicester Reading region. This is a field-based role centred on driving high standards through regular site inspections, effective contractor management, and proactive stakeholder communication. The role offers a hybrid balance of site work and structured, home-based administration. Key Responsibilities: Accountable for sub-contractor performance, driving continuous quality improvements through proactive audit management. Identify and implement opportunities for enhancing biodiversity and visual impact across all managed developments. Act as the primary point of contact for open-space quality, fostering positive relationships with customers. Audit site performance using tablet-based technology, generating actionable data for improvements. Strengthen contractor partnerships, monitoring performance metrics to take ownership of site improvements. Ensure consistent quality across the portfolio by auditing compliance with established procedures. The Role Profile: You have a strong track record in operational management and leading contractors in a fast-paced environment. You are a clear communicator and a confident stakeholder manager, skilled at engaging with residents and teams alike. You have a full, clean driving licence. You possess the ability to multitask effectively, using technology to track work and solve problems efficiently. You take pride in delivering exceptional service, with a focus on both quality standards and building positive relationships. Passionate about horticulture and environmental improvements ecology is a plus. Why Join Us: Generous Leave 25 days plus Bank Holidays Top Tier Pension 10% employer contribution (non-contributory) Comprehensive Health and Protection Private medical cover and death in service benefit Plug-In-Hybrid Company Car Fully Equipped Latest Laptop, iPad, and iPhone provided Employment is subject to standard pre-employment screening, including a basic DBS check, licence verification, and satisfactory references. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
Repairs Supervisor Up to 41,000 + Company Van + Fuel Card Oldbury, Sandwell Winner Recruitment is proud to be partnering with an outstanding service provider to recruit an experienced Repairs Supervisor to join their growing team. This is an excellent opportunity for a motivated construction professional with experience in planned maintenance and repairs & maintenance contracts to take the next step in their career with a business that genuinely invests in its people and promotes from within. As a Repairs Supervisor, you will play a key role in ensuring the effective and efficient delivery of contracts, maintaining high standards of quality, safety, customer satisfaction, and commercial performance while meeting the evolving needs of clients and residents. The Role Reporting into the Contracts Manager, you will be responsible for supporting the successful delivery of Planned Maintenance and Repairs & Maintenance contracts, ensuring works are completed safely, on time, within budget, and to the highest standards. Key Responsibilities Assist in the day-to-day management and delivery of Planned Maintenance and R&M contracts Build and maintain strong relationships with clients, residents, and key stakeholders Lead, motivate, and manage operatives and subcontractors to achieve operational excellence Monitor contract performance and ensure KPI targets are consistently achieved Ensure projects are delivered to agreed specifications, timescales, and quality standards Manage resources effectively to maximise efficiency and contractual compliance Promote and maintain a strong health, safety, quality, and environmental culture Coordinate contractors, direct labour, administrators, and Resident Liaison Officers Support recruitment, retention, training, and development of employees Produce and maintain reports on contract progress, performance, and profitability Monitor financial performance and support profitability objectives Ensure variation orders are completed, approved, and submitted correctly Prepare and manage snagging lists to ensure timely completion of works Coordinate programmes of work to minimise disruption to residents Ensure subcontractors and suppliers meet contractual obligations and KPI requirements Support sustainability initiatives and environmental compliance across all projects About You We're looking for an organised and proactive individual who thrives in a fast-paced environment and has a passion for delivering exceptional service. Essential Skills & Experience Formal qualification and training within the building or construction industry Previous experience in a Site Supervisor, Foreperson, or similar role Strong understanding of contract management principles Experience within a target-driven environment Knowledge of building maintenance, repairs, and refurbishment works Excellent leadership and people management skills Ability to prioritise workloads and adapt to changing schedules Strong communication and stakeholder management abilities Problem-solving mindset with a proactive and innovative approach Commitment to delivering high-quality customer-focused services If you're an experienced Site Supervisor looking for a rewarding opportunity with a leading service provider, we'd love to hear from you. Apply today through Winner Recruitment and take the next step in your career.
01/07/2026
Full time
Repairs Supervisor Up to 41,000 + Company Van + Fuel Card Oldbury, Sandwell Winner Recruitment is proud to be partnering with an outstanding service provider to recruit an experienced Repairs Supervisor to join their growing team. This is an excellent opportunity for a motivated construction professional with experience in planned maintenance and repairs & maintenance contracts to take the next step in their career with a business that genuinely invests in its people and promotes from within. As a Repairs Supervisor, you will play a key role in ensuring the effective and efficient delivery of contracts, maintaining high standards of quality, safety, customer satisfaction, and commercial performance while meeting the evolving needs of clients and residents. The Role Reporting into the Contracts Manager, you will be responsible for supporting the successful delivery of Planned Maintenance and Repairs & Maintenance contracts, ensuring works are completed safely, on time, within budget, and to the highest standards. Key Responsibilities Assist in the day-to-day management and delivery of Planned Maintenance and R&M contracts Build and maintain strong relationships with clients, residents, and key stakeholders Lead, motivate, and manage operatives and subcontractors to achieve operational excellence Monitor contract performance and ensure KPI targets are consistently achieved Ensure projects are delivered to agreed specifications, timescales, and quality standards Manage resources effectively to maximise efficiency and contractual compliance Promote and maintain a strong health, safety, quality, and environmental culture Coordinate contractors, direct labour, administrators, and Resident Liaison Officers Support recruitment, retention, training, and development of employees Produce and maintain reports on contract progress, performance, and profitability Monitor financial performance and support profitability objectives Ensure variation orders are completed, approved, and submitted correctly Prepare and manage snagging lists to ensure timely completion of works Coordinate programmes of work to minimise disruption to residents Ensure subcontractors and suppliers meet contractual obligations and KPI requirements Support sustainability initiatives and environmental compliance across all projects About You We're looking for an organised and proactive individual who thrives in a fast-paced environment and has a passion for delivering exceptional service. Essential Skills & Experience Formal qualification and training within the building or construction industry Previous experience in a Site Supervisor, Foreperson, or similar role Strong understanding of contract management principles Experience within a target-driven environment Knowledge of building maintenance, repairs, and refurbishment works Excellent leadership and people management skills Ability to prioritise workloads and adapt to changing schedules Strong communication and stakeholder management abilities Problem-solving mindset with a proactive and innovative approach Commitment to delivering high-quality customer-focused services If you're an experienced Site Supervisor looking for a rewarding opportunity with a leading service provider, we'd love to hear from you. Apply today through Winner Recruitment and take the next step in your career.
VEHICLE TO BE PROVIDED To assist tenants in the Borough's general needs accommodation with a range of general domestic repairs and improvements to their homes; and to carry out a range of small works to the communal areas of the general need's flats both internal and external. Support in the delivery of an effective housing management service for our tenants. To carry out block inspections. Working in the community building relationships with tenants and gaining feedback. Conflict management and ensuring compliance in relation to some enforcement cases. To be able to competently and safely carry out a range of domestic repairs and improvements to the homes of housing tenants, including identifying, planning, costing and implementing additional works where necessary. To refer any works required that are outside the scope of the approved works to the Department's Repairs Team in order to arrange specialist or appropriate remedial works. Proactively working through a range of works to the communal areas of blocks, both internal and external to help maintain a well looked after appearance by carrying out block inspections. (It is expected that there will be seasonal variation in the nature of the work.) The post-holder will have the opportunity to be creative when carrying out works to communal areas, including consulting with neighbourhood housing officers and tenants as to how best to improve such areas. To make appointments as far as possible with the tenants requesting work; however, when the post holder can be flexible and carry out additional works based on ad hoc requests for approved work without undue impact on subsequent jobs this is to be encouraged. Identify and resolve potential fire and H&S risks within the property and communal areas. To ensure at all times when working in either communal areas or an individual's home that they offer the highest standards of customer care, are courteous, helpful, clean and tidy, respecting that tenant and their property. This includes any visitors the tenant may have. In terms of day-to-day operational activity, the Neighbourhood Services Manager and the Neighbourhood Services team will provide guidance on which addresses and schemes require what work will direct the post-holder.
30/06/2026
Contract
VEHICLE TO BE PROVIDED To assist tenants in the Borough's general needs accommodation with a range of general domestic repairs and improvements to their homes; and to carry out a range of small works to the communal areas of the general need's flats both internal and external. Support in the delivery of an effective housing management service for our tenants. To carry out block inspections. Working in the community building relationships with tenants and gaining feedback. Conflict management and ensuring compliance in relation to some enforcement cases. To be able to competently and safely carry out a range of domestic repairs and improvements to the homes of housing tenants, including identifying, planning, costing and implementing additional works where necessary. To refer any works required that are outside the scope of the approved works to the Department's Repairs Team in order to arrange specialist or appropriate remedial works. Proactively working through a range of works to the communal areas of blocks, both internal and external to help maintain a well looked after appearance by carrying out block inspections. (It is expected that there will be seasonal variation in the nature of the work.) The post-holder will have the opportunity to be creative when carrying out works to communal areas, including consulting with neighbourhood housing officers and tenants as to how best to improve such areas. To make appointments as far as possible with the tenants requesting work; however, when the post holder can be flexible and carry out additional works based on ad hoc requests for approved work without undue impact on subsequent jobs this is to be encouraged. Identify and resolve potential fire and H&S risks within the property and communal areas. To ensure at all times when working in either communal areas or an individual's home that they offer the highest standards of customer care, are courteous, helpful, clean and tidy, respecting that tenant and their property. This includes any visitors the tenant may have. In terms of day-to-day operational activity, the Neighbourhood Services Manager and the Neighbourhood Services team will provide guidance on which addresses and schemes require what work will direct the post-holder.
Facilities Officer - Canary Wharf Role Overview The Facilities Officer plays a key role in ensuring the NCG's Higher Education Centre in Canary Wharf provides a safe, secure, welcoming, and well-maintained environment for students, staff, visitors, and stakeholders. Working closely with the Centre Management team, landlords, contractors, and service providers, the postholder will support the efficient day-to-day operation of the building, ensuring compliance with health and safety standards and delivering an excellent customer experience. Key Responsibilities Facilities Management and Maintenance Support the effective day-to-day operation and upkeep of the HE Centre, ensuring facilities remain safe, clean, functional, and fit for purpose. Coordinate maintenance requests, repairs, and planned preventative maintenance activities through the building landlord and approved contractors. Conduct routine inspections of facilities, identifying and reporting issues promptly and ensuring timely resolution. Manage permits to work and ensure all maintenance activities are undertaken in accordance with landlord requirements and relevant legislation. Health, Safety and Compliance Promote and maintain a positive health and safety culture across the Centre. Support compliance with all relevant health, safety, environmental, and building regulations. Maintain accurate records relating to risk assessments, inspections, incidents, fire safety checks, and statutory compliance. Assist in ensuring fire safety systems, emergency procedures, first aid provisions, and evacuation arrangements are effective and regularly reviewed. Contractor and Supplier Management Liaise with and oversee external contractors, service providers, and landlord representatives to ensure works are completed safely and to agreed standards. Monitor contractor performance and compliance with site procedures, including induction and permit processes. Support the coordination of contract cleaning and other outsourced services to maintain high standards throughout the Centre. Deliveries and Logistics Coordination Manage the receipt and distribution of deliveries, supplies, and equipment. Coordinate access arrangements, loading requirements, and parking permits through the landlord where necessary. Ensure deliveries are handled efficiently and in accordance with site security and health and safety procedures. Space Management and Operational Support Assist with room layouts, furniture moves, and space planning activities to support teaching, events, and operational requirements. Support the preparation and setup of classrooms, meeting rooms, and communal areas. Monitor and replenish facilities-related supplies and equipment as required. Security and Access Control Work closely with Reception and building management teams to maintain a secure environment. Administer building access systems, including access cards, keys, and visitor procedures. Respond appropriately to security incidents and support investigations where required. Administration and Emergency Planning Maintain accurate facilities records, work requests, compliance documentation, and service logs. Raise and monitor facilities requests through landlord management systems and ensure issues are followed through to completion. Support business continuity planning and emergency response procedures, including fire evacuations and incident management. Skills, Knowledge and Experience Essential Excellent organisational skills with the ability to manage multiple priorities effectively. Strong problem-solving skills and a proactive approach to resolving operational issues. Knowledge of health and safety legislation and facilities management best practice. Excellent communication and interpersonal skills, with the ability to build positive relationships with students, staff, contractors, and visitors. Experience of coordinating contractors, suppliers, or facilities-related services. Competent IT skills and experience maintaining accurate records and documentation. Personal Attributes Professional, approachable, and customer-focused. Highly visible and proactive in supporting the day-to-day needs of the Centre. Able to work independently whilst contributing positively to a wider team. Committed to maintaining high standards of service, safety, and operational excellence. Flexible and adaptable in responding to changing operational requirements. Why Join Us? This is an exciting opportunity to contribute to the success of NCG's Higher Education Centre in Canary Wharf, helping to create an outstanding learning and working environment for students and colleagues. The Facilities Officer will play a vital role in ensuring the Centre operates efficiently, safely, and to the highest professional standards.
30/06/2026
Seasonal
Facilities Officer - Canary Wharf Role Overview The Facilities Officer plays a key role in ensuring the NCG's Higher Education Centre in Canary Wharf provides a safe, secure, welcoming, and well-maintained environment for students, staff, visitors, and stakeholders. Working closely with the Centre Management team, landlords, contractors, and service providers, the postholder will support the efficient day-to-day operation of the building, ensuring compliance with health and safety standards and delivering an excellent customer experience. Key Responsibilities Facilities Management and Maintenance Support the effective day-to-day operation and upkeep of the HE Centre, ensuring facilities remain safe, clean, functional, and fit for purpose. Coordinate maintenance requests, repairs, and planned preventative maintenance activities through the building landlord and approved contractors. Conduct routine inspections of facilities, identifying and reporting issues promptly and ensuring timely resolution. Manage permits to work and ensure all maintenance activities are undertaken in accordance with landlord requirements and relevant legislation. Health, Safety and Compliance Promote and maintain a positive health and safety culture across the Centre. Support compliance with all relevant health, safety, environmental, and building regulations. Maintain accurate records relating to risk assessments, inspections, incidents, fire safety checks, and statutory compliance. Assist in ensuring fire safety systems, emergency procedures, first aid provisions, and evacuation arrangements are effective and regularly reviewed. Contractor and Supplier Management Liaise with and oversee external contractors, service providers, and landlord representatives to ensure works are completed safely and to agreed standards. Monitor contractor performance and compliance with site procedures, including induction and permit processes. Support the coordination of contract cleaning and other outsourced services to maintain high standards throughout the Centre. Deliveries and Logistics Coordination Manage the receipt and distribution of deliveries, supplies, and equipment. Coordinate access arrangements, loading requirements, and parking permits through the landlord where necessary. Ensure deliveries are handled efficiently and in accordance with site security and health and safety procedures. Space Management and Operational Support Assist with room layouts, furniture moves, and space planning activities to support teaching, events, and operational requirements. Support the preparation and setup of classrooms, meeting rooms, and communal areas. Monitor and replenish facilities-related supplies and equipment as required. Security and Access Control Work closely with Reception and building management teams to maintain a secure environment. Administer building access systems, including access cards, keys, and visitor procedures. Respond appropriately to security incidents and support investigations where required. Administration and Emergency Planning Maintain accurate facilities records, work requests, compliance documentation, and service logs. Raise and monitor facilities requests through landlord management systems and ensure issues are followed through to completion. Support business continuity planning and emergency response procedures, including fire evacuations and incident management. Skills, Knowledge and Experience Essential Excellent organisational skills with the ability to manage multiple priorities effectively. Strong problem-solving skills and a proactive approach to resolving operational issues. Knowledge of health and safety legislation and facilities management best practice. Excellent communication and interpersonal skills, with the ability to build positive relationships with students, staff, contractors, and visitors. Experience of coordinating contractors, suppliers, or facilities-related services. Competent IT skills and experience maintaining accurate records and documentation. Personal Attributes Professional, approachable, and customer-focused. Highly visible and proactive in supporting the day-to-day needs of the Centre. Able to work independently whilst contributing positively to a wider team. Committed to maintaining high standards of service, safety, and operational excellence. Flexible and adaptable in responding to changing operational requirements. Why Join Us? This is an exciting opportunity to contribute to the success of NCG's Higher Education Centre in Canary Wharf, helping to create an outstanding learning and working environment for students and colleagues. The Facilities Officer will play a vital role in ensuring the Centre operates efficiently, safely, and to the highest professional standards.
