Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
11/07/2026
Full time
Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What s on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
11/07/2026
Full time
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What s on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
11/07/2026
Full time
Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new companyWe are excited to be partnering with Yorkshire Water in the recruitment of a Lead Commercial Property Surveyor to join the team on an 18-month fixed-term contract.Your new company makes sure that over 5.4 million people living in the region and the millions of people who visit the region each year, can rely on their services, and have clean and safe drinking water on tap and that their wastewater is taken away. Your new company looks after communities, protects the environment, and provides essential water and wastewater services to every corner of the region, and plays a key role in the region's health, wellbeing, and prosperity. Your new role Lead on exciting property acquisitions, disposals and landlord & tenant matters, providing expert advice that supports Yorkshire Water's long-term strategy. Take the lead on a wide range of estate and property matters across one of Yorkshire's largest land portfolios. Carry out land and property inspections across the region, ensuring opportunities and risks are identified early. Manage and respond to estate enquiries, delivering excellent service and practical solutions. Inspire, support and develop a team of surveyors and land officers Build strong relationships with internal teams and external stakeholders to solve problems and unlock opportunities across the estate. Oversee income and expenditure reporting, helping to drive financial performance Support the Senior Estates Manager in delivering business strategy, financial targets and key long-term objectives. Mentor and coach colleagues, including supporting graduate surveyors through their APC journey. What skills & qualifications you will need: Hold an MRICS accredited degree and be MRICS qualified Proven experience delivering complex estates projects on time and achieving outstanding results Confident carrying out inspections across a wide range of land and property types Strong understanding of Health & Safety regulations and best practice within property and estates Extensive knowledge of the legal and regulatory requirements surrounding the ownership, management, acquisition, disposal and leasing of land and property Excellent understanding of regional property markets and emerging opportunities Commercially driven, with a proven ability to deliver against challenging financial and business targets. What you'll get in returnA competitive salary, depending on experience £53,339 - £66,674 This role has been classified as a Business Needs Users (BNU) and are eligible for a Company Car or Cash Allowance (£3000 per annum) subject to company criteria. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Surveyor progression plan 25 days annual leave plus bank holidays - plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
11/07/2026
Contract
Your new companyWe are excited to be partnering with Yorkshire Water in the recruitment of a Lead Commercial Property Surveyor to join the team on an 18-month fixed-term contract.Your new company makes sure that over 5.4 million people living in the region and the millions of people who visit the region each year, can rely on their services, and have clean and safe drinking water on tap and that their wastewater is taken away. Your new company looks after communities, protects the environment, and provides essential water and wastewater services to every corner of the region, and plays a key role in the region's health, wellbeing, and prosperity. Your new role Lead on exciting property acquisitions, disposals and landlord & tenant matters, providing expert advice that supports Yorkshire Water's long-term strategy. Take the lead on a wide range of estate and property matters across one of Yorkshire's largest land portfolios. Carry out land and property inspections across the region, ensuring opportunities and risks are identified early. Manage and respond to estate enquiries, delivering excellent service and practical solutions. Inspire, support and develop a team of surveyors and land officers Build strong relationships with internal teams and external stakeholders to solve problems and unlock opportunities across the estate. Oversee income and expenditure reporting, helping to drive financial performance Support the Senior Estates Manager in delivering business strategy, financial targets and key long-term objectives. Mentor and coach colleagues, including supporting graduate surveyors through their APC journey. What skills & qualifications you will need: Hold an MRICS accredited degree and be MRICS qualified Proven experience delivering complex estates projects on time and achieving outstanding results Confident carrying out inspections across a wide range of land and property types Strong understanding of Health & Safety regulations and best practice within property and estates Extensive knowledge of the legal and regulatory requirements surrounding the ownership, management, acquisition, disposal and leasing of land and property Excellent understanding of regional property markets and emerging opportunities Commercially driven, with a proven ability to deliver against challenging financial and business targets. What you'll get in returnA competitive salary, depending on experience £53,339 - £66,674 This role has been classified as a Business Needs Users (BNU) and are eligible for a Company Car or Cash Allowance (£3000 per annum) subject to company criteria. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Surveyor progression plan 25 days annual leave plus bank holidays - plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An opportunity has arisen for an Asset Manager / Commercial Property Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. As an Commercial property manager, you will collaborate with internal and external stakeholders to support leasing, redevelopment and effective management of the property portfolio. This role offers a salary range of £50,000 - £60,000and benefits. This role offers the opportunity to develop experience across property improvement projects, occupier relationships and maximising asset value. You will be responsible for: Supporting the day-to-day management of commercial property assets. Assisting with lease negotiations and liaising with tenants on property-related matters. Carrying out property inspections and accompanying prospective occupiers on site visits. Supporting refurbishment and redevelopment projects across the portfolio. Working closely with external consultants, legal advisers and local authorities. Identifying opportunities to improve property performance and maximise income. What we are looking for: Previously worked as an Asset Manager, Commercial Property Manager, Commercial Property Asset Manager, Commercial Asset Manager, Estates Manager, Property Asset Manager, Real Estate Asset Manager or in a similar role At least 2 years of experience within commercial property, asset management, property management, estates or leasing. Experience working with commercial property portfolios. Ability to build effective working relationships with tenants and external stakeholders. Confident managing multiple priorities within a varied property environment. What's on offer: Competitive salary. Excellent opportunities for career development and progression. Supportive and collaborative working environment. If you're looking to build your career within commercial property asset management and want to join a growing organisation, this is an excellent opportunity. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
10/07/2026
Full time
An opportunity has arisen for an Asset Manager / Commercial Property Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations. As an Commercial property manager, you will collaborate with internal and external stakeholders to support leasing, redevelopment and effective management of the property portfolio. This role offers a salary range of £50,000 - £60,000and benefits. This role offers the opportunity to develop experience across property improvement projects, occupier relationships and maximising asset value. You will be responsible for: Supporting the day-to-day management of commercial property assets. Assisting with lease negotiations and liaising with tenants on property-related matters. Carrying out property inspections and accompanying prospective occupiers on site visits. Supporting refurbishment and redevelopment projects across the portfolio. Working closely with external consultants, legal advisers and local authorities. Identifying opportunities to improve property performance and maximise income. What we are looking for: Previously worked as an Asset Manager, Commercial Property Manager, Commercial Property Asset Manager, Commercial Asset Manager, Estates Manager, Property Asset Manager, Real Estate Asset Manager or in a similar role At least 2 years of experience within commercial property, asset management, property management, estates or leasing. Experience working with commercial property portfolios. Ability to build effective working relationships with tenants and external stakeholders. Confident managing multiple priorities within a varied property environment. What's on offer: Competitive salary. Excellent opportunities for career development and progression. Supportive and collaborative working environment. If you're looking to build your career within commercial property asset management and want to join a growing organisation, this is an excellent opportunity. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
We're working with a well-established Housing Association in Greater Manchester seeking an experienced professional to join their Leasehold & Private Rent team on a temporary basis . This is an excellent opportunity to secure an immediate start, benefit from weekly pay , gain experience with a respected housing provider and enjoy the flexibility of contract work, with the potential for extension. You'll be responsible for managing a portfolio of leasehold and private rented properties, ensuring excellent customer service while maintaining compliance with leasehold legislation, service charge requirements and property management standards. Key responsibilities of a Leasehold Officer include: Managing leasehold and private rented schemes and providing a high-quality customer-focused service. Setting and monitoring service charge budgets and managing expenditure. Leading on Section 20 consultation processes. Managing repairs, insurance claims and sinking funds. Conducting regular scheme, health & safety and property inspections. Managing void properties, coordinating lettings agents and overseeing void works. Managing tenancy matters, repairs and contractor performance. Producing accurate reports and maintaining housing management systems. Processing Right to Buy, Right to Acquire, lease extensions, staircasing and assignments. Liaising with solicitors, contractors, internal departments and external stakeholders. Ensuring compliance with legislation, financial regulations and organisational policies. We're looking for someone who has: Previous experience within a Leasehold Officer, Property Manager, Housing Officer or Neighbourhood Officer role. Experience managing leasehold properties, service charges and Section 20 consultations. Knowledge of Right to Buy, Right to Acquire or Shared Ownership processes. Strong customer service and stakeholder management skills. Experience managing contractors, repairs and property inspections. Excellent organisational and administrative skills. A full UK driving licence with access to a vehicle for business use. Why Apply? Weekly pay. Competitive hourly rate. Dedicated recruitment consultant throughout your assignment. Opportunity to work with a respected Housing Association. Immediate start available. Potential for contract extension. Valuable experience within a busy and supportive housing team. If you're an experienced housing professional looking for your next temporary opportunity, we'd love to hear from you. Apply today or contact us for more information. Please apply or contact (url removed)
10/07/2026
Contract
We're working with a well-established Housing Association in Greater Manchester seeking an experienced professional to join their Leasehold & Private Rent team on a temporary basis . This is an excellent opportunity to secure an immediate start, benefit from weekly pay , gain experience with a respected housing provider and enjoy the flexibility of contract work, with the potential for extension. You'll be responsible for managing a portfolio of leasehold and private rented properties, ensuring excellent customer service while maintaining compliance with leasehold legislation, service charge requirements and property management standards. Key responsibilities of a Leasehold Officer include: Managing leasehold and private rented schemes and providing a high-quality customer-focused service. Setting and monitoring service charge budgets and managing expenditure. Leading on Section 20 consultation processes. Managing repairs, insurance claims and sinking funds. Conducting regular scheme, health & safety and property inspections. Managing void properties, coordinating lettings agents and overseeing void works. Managing tenancy matters, repairs and contractor performance. Producing accurate reports and maintaining housing management systems. Processing Right to Buy, Right to Acquire, lease extensions, staircasing and assignments. Liaising with solicitors, contractors, internal departments and external stakeholders. Ensuring compliance with legislation, financial regulations and organisational policies. We're looking for someone who has: Previous experience within a Leasehold Officer, Property Manager, Housing Officer or Neighbourhood Officer role. Experience managing leasehold properties, service charges and Section 20 consultations. Knowledge of Right to Buy, Right to Acquire or Shared Ownership processes. Strong customer service and stakeholder management skills. Experience managing contractors, repairs and property inspections. Excellent organisational and administrative skills. A full UK driving licence with access to a vehicle for business use. Why Apply? Weekly pay. Competitive hourly rate. Dedicated recruitment consultant throughout your assignment. Opportunity to work with a respected Housing Association. Immediate start available. Potential for contract extension. Valuable experience within a busy and supportive housing team. If you're an experienced housing professional looking for your next temporary opportunity, we'd love to hear from you. Apply today or contact us for more information. Please apply or contact (url removed)
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Painter and Decorator £36,000 per annum Fixed-Term for 18 Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) jLiving is seeking skilled Painters and Decorators to join our Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our housing stock, helping us maintain safe, high-quality homes for our residents. Role Description As a Painter and Decorator with jLiving, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What We re Looking For: Minimum 5 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return We Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job description is subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
10/07/2026
Contract
Painter and Decorator £36,000 per annum Fixed-Term for 18 Months; Full-Time Monday to Friday, 8:30am to 4:30pm 37.5 hours per week (2:30pm closing on Fridays during the winter months, and during the Jewish High Holy Days) jLiving is seeking skilled Painters and Decorators to join our Maintenance Team, supporting homes across the Northwest London area. With prior notice, you may be required to travel to Hemel Hempstead, Margate and Brighton. This is a hands-on, customer-facing role suited to reliable all-rounders who take pride in delivering high quality finishes and creating welcoming living environments for residents. You will carry out internal and external painting and decorating works across our housing stock, helping us maintain safe, high-quality homes for our residents. Role Description As a Painter and Decorator with jLiving, you will be responsible for carrying out internal painting and decorating works to a high standard, ensuring properties remain safe, compliant, and pleasant places to live. Main Duties: Painting and decorating communal areas such as corridors, lounges, and shared spaces. Delivering work to a consistently high standard with strong attention to detail. Working respectfully within the environment, providing a positive customer experience. Adhering to all company policies, with particular focus on health and safety and fire safety. Ensuring works are compliant with relevant property and facilities legislation. Always maintaining confidentiality. Working collaboratively with Housing Managers, maintenance colleagues, and residents. Ensuing a high standard of workmanship and finish. Preparing surfaces (filling sanding and making good). What We re Looking For: Minimum 5 years experience as a Painter and Decorator. City and Guilds or NVQ level 2 in Painting and Decorating. A reliable, professional approach and pride in your workmanship. Ability to work independently and as part of a team. Keen eye for detail and punctual. Your own basic tools (all materials provided). A full UK driving licence and access to your own vehicle. Travel between sites is required; mileage paid via expenses. Strong communication and customer service skills. Willingness to complete an Enhanced DBS check, due to working in homes with vulnerable adults. Knowledge of Health and Safety Protocols and Regulations. Working at Height Training. Knowledge of safe handling and moving. In Return We Will Give You: A competitive salary. Generous annual leave including bank holidays and Jewish High Holy Days and early Fridays in the winter months. Workplace pension. Death in service benefit. This role is based within a culturally observant organisation that operates in accordance with established cultural observances. The successful applicant will be expected to work respectfully within this framework and accommodate associated workplace practices. This job description is subject to change to ensure compliance with all legislative changes and or the Association's operational practices.
Annual salary: up to £40,000.00 Disrepair Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £40,000 + company car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Disrepair Manager to join our team in Birmingham. You will be responsible for leading the delivery of disrepair works, ensuring cases are managed efficiently, safely and to a high standard, with a strong focus on compliance and resolution. This includes managing supervisors, operatives and subcontractors, overseeing disrepair cases and performance, ensuring works are completed within required timescales, maintaining quality standards and providing technical and operational leadership. You will work closely with internal teams, legal representatives and stakeholders to ensure effective case management, mitigate risk and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in resolving complex property issues. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of disrepair works across occupied properties, ensuring cases are managed efficiently and resolved in line with required timescales Ensure all works are delivered safely, efficiently and to required quality and compliance standards Lead regular site visits and case reviews to monitor progress, resolve issues and drive performance against disrepair targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet case demand Oversee disrepair programmes and priorities, ensuring timely resolution and mitigation of legal risk Ensure full compliance with Health & Safety regulations, COSHH, company procedures and disrepair legislation Implement quality assurance processes, ensuring inspections are completed and remedial actions are taken promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support disrepair service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in case resolution, cost and quality Build and maintain strong relationships with clients, legal teams, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and reducing exposure to claims Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer-focused service at all times Role Criteria: Previous experience in a Disrepair Manager, Disrepair Surveyor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety, compliance and disrepair case management activities Extensive experience managing disrepair cases, including damp & mould, and driving performance against legal and contractual timescales Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates, cost management and financial implications of disrepair works Strong understanding of housing disrepair legislation and compliance requirements Excellent interpersonal and communication skills, with the ability to engage effectively with clients, tenants and legal representatives Strong leadership capability with experience managing supervisors and developing high-performing teams Customer and client focused mindset with a commitment to service excellence and effective complaint resolution Commercial awareness with a results driven approach to cost control, performance and risk mitigation Strong planning, organisational and case management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients, contractors and legal stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £40,000.00 Disrepair Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £40,000 + company car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Disrepair Manager to join our team in Birmingham. You will be responsible for leading the delivery of disrepair works, ensuring cases are managed efficiently, safely and to a high standard, with a strong focus on compliance and resolution. This includes managing supervisors, operatives and subcontractors, overseeing disrepair cases and performance, ensuring works are completed within required timescales, maintaining quality standards and providing technical and operational leadership. You will work closely with internal teams, legal representatives and stakeholders to ensure effective case management, mitigate risk and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in resolving complex property issues. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of disrepair works across occupied properties, ensuring cases are managed efficiently and resolved in line with required timescales Ensure all works are delivered safely, efficiently and to required quality and compliance standards Lead regular site visits and case reviews to monitor progress, resolve issues and drive performance against disrepair targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet case demand Oversee disrepair programmes and priorities, ensuring timely resolution and mitigation of legal risk Ensure full compliance with Health & Safety regulations, COSHH, company procedures and disrepair legislation Implement quality assurance processes, ensuring inspections are completed and remedial actions are taken promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support disrepair service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in case resolution, cost and quality Build and maintain strong relationships with clients, legal teams, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and reducing exposure to claims Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer-focused service at all times Role Criteria: Previous experience in a Disrepair Manager, Disrepair Surveyor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety, compliance and disrepair case management activities Extensive experience managing disrepair cases, including damp & mould, and driving performance against legal and contractual timescales Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates, cost management and financial implications of disrepair works Strong understanding of housing disrepair legislation and compliance requirements Excellent interpersonal and communication skills, with the ability to engage effectively with clients, tenants and legal representatives Strong leadership capability with experience managing supervisors and developing high-performing teams Customer and client focused mindset with a commitment to service excellence and effective complaint resolution Commercial awareness with a results driven approach to cost control, performance and risk mitigation Strong planning, organisational and case management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients, contractors and legal stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £48,526.00 Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £48,526.00 Contract Manager (Repairs/Voids) Location:Evesham Salary: £48,526.00 plus car allowance Contract Start Date:July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, we are looking for experienced Service/Contract Managersacross South Worcestershire, North Gloucestershire, and surrounding areas. Role Responsibilities: Management of all aspects of operational and commercial delivery for responsive repairs and voids programmes, ensuring overall contract performance aligns with contractual commitments and agreed company and client protocols, whilst delivering works within agreed response and turnaround times Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures, Mears values, and quality assurance accreditations. Demonstrate, maintain, and monitor the company's commitment to best practice, legislation, codes of practice, and good working practices relevant to all work activities End-to-end management of responsive repairs, void properties, and high-risk properties across a range of occupied and unoccupied homes Line management of supervisors, including performance reviews, one-to-ones, and daily briefings Oversight of KPIs, reporting, void turnaround performance, and service delivery standards across repairs and voids activities Handling client queries and managing resident complaints effectively throughout repairs and voids delivery Supporting and engaging operatives and branch teams to achieve high-quality repairs and voids outcomes Key Criteria: Experience managing responsive repairs and/or voids contracts within the social housing sector Experience in budget management Experience in performance reporting and KPI management Experience in people management Ability to provide evidence of contract performance, service delivery, and operational efficiency Workable technical knowledge of social housing repairs, voids, and maintenance Full valid driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Job Title: Lead Private Sector Housing Manager Location: Canterbury Salary: From £61,645.19 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 30th July 2026 Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. What's in it for you? Annual cost-of-living pay award Flexible, hybrid working arrangements Generous annual leave starting at 26 days increasing to 31 days after 5 years' service plus 3 additional days over Christmas, with the option to buy more Local government pension scheme We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover a Professional Body Membership fee where needed for the role Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this Lead Private Sector Housing Manager job in Canterbury: This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. In this role, you will be: Leading the Private Sector Housing Team Delivering statutory housing functions Leading implementation of the Renters' Rights Act Setting long-term objectives and monitoring service performance. Delivery of stock condition survey programmes Overseeing Disabled Facilities Grants and adaptations within our own housing stock Managing the Social Letting Agency Partnership working and representing the team at officer, member and public meetings. About you, the ideal Lead Private Sector Housing Manager for our team: Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field Leadership or management training Due to the nature of this role an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of Renter Right Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks. Demonstrable knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act Extensive knowledge on construction, building engineering services, materials and common property defects. Extensive understanding of contract and procurement processes relevant to DFG and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service. Experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment. Experience of managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default. Experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Please click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; Housing Manager, Senior Housing Advisor, Lead Housing Manager, Private Sector Housing, Housing Manager, Housing Services, Customer Housing Officer, Supported Housing Officer, Senior Social Housing Worker, may also be considered.
10/07/2026
Full time
Job Title: Lead Private Sector Housing Manager Location: Canterbury Salary: From £61,645.19 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 30th July 2026 Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. What's in it for you? Annual cost-of-living pay award Flexible, hybrid working arrangements Generous annual leave starting at 26 days increasing to 31 days after 5 years' service plus 3 additional days over Christmas, with the option to buy more Local government pension scheme We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover a Professional Body Membership fee where needed for the role Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this Lead Private Sector Housing Manager job in Canterbury: This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. In this role, you will be: Leading the Private Sector Housing Team Delivering statutory housing functions Leading implementation of the Renters' Rights Act Setting long-term objectives and monitoring service performance. Delivery of stock condition survey programmes Overseeing Disabled Facilities Grants and adaptations within our own housing stock Managing the Social Letting Agency Partnership working and representing the team at officer, member and public meetings. About you, the ideal Lead Private Sector Housing Manager for our team: Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field Leadership or management training Due to the nature of this role an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of Renter Right Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks. Demonstrable knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act Extensive knowledge on construction, building engineering services, materials and common property defects. Extensive understanding of contract and procurement processes relevant to DFG and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service. Experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment. Experience of managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default. Experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Please click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; Housing Manager, Senior Housing Advisor, Lead Housing Manager, Private Sector Housing, Housing Manager, Housing Services, Customer Housing Officer, Supported Housing Officer, Senior Social Housing Worker, may also be considered.
Annual salary: up to £39,000.00 Maintenance Officer Location: Oxfordshire (must live within 1 hour's commute) Full Time, Permanent Salary: Up to £39,000 per annum, plus company van & fuel card Hours: 42.5 per week (8:00-17:00, Monday-Friday) About Us Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 46,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow! About the Role We are expanding our Maintenance Officer team to ensure high-quality service across our Oxford key worker and student sites. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £39,000.00 Maintenance Officer Location: Oxfordshire (must live within 1 hour's commute) Full Time, Permanent Salary: Up to £39,000 per annum, plus company van & fuel card Hours: 42.5 per week (8:00-17:00, Monday-Friday) About Us Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 46,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow! About the Role We are expanding our Maintenance Officer team to ensure high-quality service across our Oxford key worker and student sites. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Hyperion Partners are proud to be representing a highly regarded managing agent in their search for an experienced Property Manager to join their established and growing team in London. This is a fantastic opportunity for a driven and customer-focused property professional to take ownership of a residential leasehold portfolio, build strong client relationships, and play a key role in delivering exceptional property management services. Our client is seeking a Property Manager who combines strong technical knowledge with excellent communication skills and a proactive approach. You will be trusted to manage a portfolio of residential developments, ensuring properties are maintained to the highest standards while delivering a first-class experience for leaseholders, residents, clients, and stakeholders. The Role As Property Manager, you will take responsibility for the successful management of a residential leasehold portfolio, acting as the key point of contact between clients, residents, contractors, and internal teams. You will be responsible for ensuring operational excellence across your portfolio, resolving issues efficiently, and providing a proactive and professional service. Key Responsibilities Take full ownership of a portfolio of residential leasehold developments across London. Develop and maintain strong, trusted relationships with freeholders, resident associations, leaseholders, contractors, and key stakeholders. Carry out regular site inspections, identifying opportunities for improvement and ensuring developments are maintained to a high standard. Manage repairs, maintenance programmes, and contractor performance from instruction through to completion. Oversee service charge budgets, expenditure, and financial reporting, ensuring transparency and value for clients. Support major works programmes, including Section 20 consultation processes where required. Ensure properties remain compliant with all relevant health and safety legislation and industry regulations. Manage resident enquiries, complaints, and escalations with professionalism, ownership, and a solutions-focused approach. Provide regular updates and reporting to clients, demonstrating strong portfolio performance and service delivery. Collaborate with internal teams including accounts, maintenance, and operations to deliver a seamless customer experience. Maintain accurate records and ensure all property management systems and documentation remain up to date. Qualifications & Experience To be successful in this role, you will have: Proven experience as a Property Manager, Block Manager, or similar role within the leasehold property management sector. A recognised industry qualification, ideally TPI, ATPI, MTPI, or FTPI . Strong knowledge of residential leasehold management, service charges, compliance, and relevant legislation. Experience managing a residential portfolio with confidence dealing directly with clients, leaseholders, residents, and contractors. Excellent communication and relationship management skills. Strong organisational ability, with the confidence to manage competing priorities and deadlines. A proactive mindset with the ability to identify issues, provide solutions, and take ownership. A commitment to delivering outstanding customer service and building long-term relationships. Why Join? This is an excellent opportunity to join a respected managing agent that is committed to delivering high-quality property management services and investing in its people. You will have the opportunity to manage a quality portfolio, work within a supportive team environment, and continue developing your career within the leasehold property sector. At Hyperion Partners, we pride ourselves on connecting exceptional property professionals with outstanding opportunities. If you are looking for your next step and want to join a business where your expertise is valued, we would love to hear from you. Apply today to speak with Hyperion Partners and find out more about this opportunity.
10/07/2026
Full time
Hyperion Partners are proud to be representing a highly regarded managing agent in their search for an experienced Property Manager to join their established and growing team in London. This is a fantastic opportunity for a driven and customer-focused property professional to take ownership of a residential leasehold portfolio, build strong client relationships, and play a key role in delivering exceptional property management services. Our client is seeking a Property Manager who combines strong technical knowledge with excellent communication skills and a proactive approach. You will be trusted to manage a portfolio of residential developments, ensuring properties are maintained to the highest standards while delivering a first-class experience for leaseholders, residents, clients, and stakeholders. The Role As Property Manager, you will take responsibility for the successful management of a residential leasehold portfolio, acting as the key point of contact between clients, residents, contractors, and internal teams. You will be responsible for ensuring operational excellence across your portfolio, resolving issues efficiently, and providing a proactive and professional service. Key Responsibilities Take full ownership of a portfolio of residential leasehold developments across London. Develop and maintain strong, trusted relationships with freeholders, resident associations, leaseholders, contractors, and key stakeholders. Carry out regular site inspections, identifying opportunities for improvement and ensuring developments are maintained to a high standard. Manage repairs, maintenance programmes, and contractor performance from instruction through to completion. Oversee service charge budgets, expenditure, and financial reporting, ensuring transparency and value for clients. Support major works programmes, including Section 20 consultation processes where required. Ensure properties remain compliant with all relevant health and safety legislation and industry regulations. Manage resident enquiries, complaints, and escalations with professionalism, ownership, and a solutions-focused approach. Provide regular updates and reporting to clients, demonstrating strong portfolio performance and service delivery. Collaborate with internal teams including accounts, maintenance, and operations to deliver a seamless customer experience. Maintain accurate records and ensure all property management systems and documentation remain up to date. Qualifications & Experience To be successful in this role, you will have: Proven experience as a Property Manager, Block Manager, or similar role within the leasehold property management sector. A recognised industry qualification, ideally TPI, ATPI, MTPI, or FTPI . Strong knowledge of residential leasehold management, service charges, compliance, and relevant legislation. Experience managing a residential portfolio with confidence dealing directly with clients, leaseholders, residents, and contractors. Excellent communication and relationship management skills. Strong organisational ability, with the confidence to manage competing priorities and deadlines. A proactive mindset with the ability to identify issues, provide solutions, and take ownership. A commitment to delivering outstanding customer service and building long-term relationships. Why Join? This is an excellent opportunity to join a respected managing agent that is committed to delivering high-quality property management services and investing in its people. You will have the opportunity to manage a quality portfolio, work within a supportive team environment, and continue developing your career within the leasehold property sector. At Hyperion Partners, we pride ourselves on connecting exceptional property professionals with outstanding opportunities. If you are looking for your next step and want to join a business where your expertise is valued, we would love to hear from you. Apply today to speak with Hyperion Partners and find out more about this opportunity.
Purpose of the Role Fantastic new Client side Assistant Project Manager role covering the North West working hybrid. To support the management, maintenance, and improvement of the regional property portfolio, ensuring operational sites remain safe, compliant, efficient, and fit for purpose. The role will be responsible for managing smaller maintenance, refurbishment, and property improvement projects whilst supporting the Regional Property Manager on larger and more complex schemes. Working across a multi-site operational estate, the role combines practical project delivery, contractor management, compliance monitoring, technical property support, and operational stakeholder engagement.The role requires a capable property professional, with the ability to deliver projects, and support wider FM or property initiatives, from scope development through to delivery and handover. Whilst also developing broader experience in property management and capital project delivery. Key Responsibilities Support the day-to-day management of the regional property portfolio across operational and office locations. Independently manage smaller maintenance, refurbishment, and property improvement projects from scope development through contractor appointment, delivery, cost control, and handover. Support the Regional Property Manager with larger capital projects, major works, and operational property initiatives. Prepare scopes of work, technical specifications, contractor requirements, and cost estimates for maintenance and project activities. Coordinate planned and reactive maintenance activities, ensuring works are completed safely, efficiently, and in accordance with agreed specifications, contracts, costs, and programme requirements. Support contractor and consultant procurement, tender reviews, contractor appointments, quotations, and performance monitoring activities. Undertake regular site visits and property inspections to monitor property condition, compliance, maintenance requirements, health & safety matters, and contractor performance. Support and promote Health & Safety standards across the estate, ensuring activities are properly controlled and delivered in accordance with company procedures and statutory requirements. Provide practical technical advice and guidance to operational stakeholders on property maintenance, repair, compliance, and workplace matters. Liaise with operational teams, engineering managers, landlords, contractors, consultants, and suppliers regarding property and maintenance matters. Support compliance activities including statutory inspections, remedial works tracking, contractor compliance documentation, and property record management. Maintain property records, project trackers, contractor information, specifications, and compliance documentation. Work closely with internal stakeholders including Engineering, Health & Safety, Procurement, Finance, and Legal teams where required. Qualifications & Experience Experience within property, estates, facilities management, construction, building surveying, or related property environments.A technical qualification in Building Surveying, Construction, Property, Engineering, or related discipline is essential (e.g. HNC/HND, Degree, CIOB, RICS pathway, or equivalent practical experience). Experience coordinating contractors, maintenance works, for property-related projects. Ensuring delivery to budget, time and quality standards.Good understanding of property maintenance, contractor management, compliance, and health & safety requirements.Competent use of Microsoft Office systems and general reporting tools. IOSH qualification or equivalent Familiarity with CDM Regulations essential. Full UK driving licence What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
10/07/2026
Full time
Purpose of the Role Fantastic new Client side Assistant Project Manager role covering the North West working hybrid. To support the management, maintenance, and improvement of the regional property portfolio, ensuring operational sites remain safe, compliant, efficient, and fit for purpose. The role will be responsible for managing smaller maintenance, refurbishment, and property improvement projects whilst supporting the Regional Property Manager on larger and more complex schemes. Working across a multi-site operational estate, the role combines practical project delivery, contractor management, compliance monitoring, technical property support, and operational stakeholder engagement.The role requires a capable property professional, with the ability to deliver projects, and support wider FM or property initiatives, from scope development through to delivery and handover. Whilst also developing broader experience in property management and capital project delivery. Key Responsibilities Support the day-to-day management of the regional property portfolio across operational and office locations. Independently manage smaller maintenance, refurbishment, and property improvement projects from scope development through contractor appointment, delivery, cost control, and handover. Support the Regional Property Manager with larger capital projects, major works, and operational property initiatives. Prepare scopes of work, technical specifications, contractor requirements, and cost estimates for maintenance and project activities. Coordinate planned and reactive maintenance activities, ensuring works are completed safely, efficiently, and in accordance with agreed specifications, contracts, costs, and programme requirements. Support contractor and consultant procurement, tender reviews, contractor appointments, quotations, and performance monitoring activities. Undertake regular site visits and property inspections to monitor property condition, compliance, maintenance requirements, health & safety matters, and contractor performance. Support and promote Health & Safety standards across the estate, ensuring activities are properly controlled and delivered in accordance with company procedures and statutory requirements. Provide practical technical advice and guidance to operational stakeholders on property maintenance, repair, compliance, and workplace matters. Liaise with operational teams, engineering managers, landlords, contractors, consultants, and suppliers regarding property and maintenance matters. Support compliance activities including statutory inspections, remedial works tracking, contractor compliance documentation, and property record management. Maintain property records, project trackers, contractor information, specifications, and compliance documentation. Work closely with internal stakeholders including Engineering, Health & Safety, Procurement, Finance, and Legal teams where required. Qualifications & Experience Experience within property, estates, facilities management, construction, building surveying, or related property environments.A technical qualification in Building Surveying, Construction, Property, Engineering, or related discipline is essential (e.g. HNC/HND, Degree, CIOB, RICS pathway, or equivalent practical experience). Experience coordinating contractors, maintenance works, for property-related projects. Ensuring delivery to budget, time and quality standards.Good understanding of property maintenance, contractor management, compliance, and health & safety requirements.Competent use of Microsoft Office systems and general reporting tools. IOSH qualification or equivalent Familiarity with CDM Regulations essential. Full UK driving licence What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Annual salary: up to £41,324.00 Supervisor Location: Cambridge - Cottenham Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8:30 - 5pm Salary: Up to £41,324.00 per annum + company van and fuel card About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £41,324.00 Supervisor Location: Cambridge - Cottenham Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8:30 - 5pm Salary: Up to £41,324.00 per annum + company van and fuel card About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. About The Role This is a dynamic, field-based leadership and management role where you'll oversee the delivery of planned maintenance across occupied properties. This is a fantastic opportunity to step into a supervisory role. Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards. Responsible for the operational supervision of contract activities, ensuring maximum productivity, profitability and satisfaction through effective resource utilisation & planning Duties will include attending properties to survey future planned works installations, as well as to supervise and monitor work delivery, progression & completion via ongoing site visits to ensure works are meeting client quality standards Ensure compliance and adherence to H&S regulations, Mears standard operating procedures, Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements Ensuring HR Policies & Procedures are followed within the team and external contractors Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies, reporting to your manager where damages occur Manage complex and escalated cases, including resident complaints Ensure accurate record keeping, reporting, and audit trails Liaise with residents, stakeholders, and internal teams to ensure clear communication and customer satisfaction Key Citeria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skills Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.
10/07/2026
Contract
Interim Legionella Compliance Officer (Contract) Location: Bedfordshire (Hybrid) Contract: Immediate start End of September Rate: £20 £30 per hour (DOE) We're looking for an experienced Legionella Compliance Officer to support the delivery of a busy water hygiene compliance programme across a social housing portfolio on an interim basis. Working closely with the Project Manager, you'll coordinate Legionella compliance activities, review risk assessments, manage remedial works, monitor contractor performance, and ensure statutory compliance is maintained across the organisation. Key Responsibilities Review Legionella risk assessments and coordinate remedial actions. Manage water hygiene compliance programmes and ensure works are completed within target timescales. Monitor contractor performance and validate compliance certification. Maintain accurate compliance records using Asprey or similar compliance systems. Raise works orders, track progress, and support contractor payments. Produce compliance reports, monitor KPIs, and support audit requirements. Liaise with residents, contractors, and internal teams to coordinate access and programme delivery. About You Proven experience managing Legionella compliance within social housing, property, or asset compliance. Strong understanding of Legionella legislation, risk assessments, and water hygiene control measures. Experience reviewing compliance data and contractor certification. Excellent organisational skills with exceptional attention to detail.
Planned Programme Manager An exciting opportunity has arisen for an experienced Planned Programme Manager to join a well-established, resident-focused social housing organisation in Central London. You will lead the delivery of planned maintenance and capital investment programmes, ensuring projects are delivered safely, on time, within budget and to a high standard. Key responsibilities Lead the delivery of planned maintenance and capital works programmes. Manage contractors, consultants and project performance. Oversee budgets, programme delivery, quality and compliance. Support asset management, stock condition and investment planning. Drive sustainability initiatives, including EPC improvements and decarbonisation projects. Engage with residents and stakeholders to ensure excellent customer outcomes. Prepare performance reports and monitor programme risks. About you Experience delivering planned maintenance or capital investment programmes within social housing or residential property. Strong contractor, budget and programme management skills. Knowledge of asset management, planned maintenance and stock condition data. Excellent communication and stakeholder management skills. A relevant qualification in construction, building surveying, project management, housing, asset management or a related discipline. A recognised project management or health and safety qualification (e.g. PRINCE2, IOSH or NEBOSH) is desirable. What's on offer Generous salary and benefits package Opportunity to lead significant investment programmes that improve residents' homes and communities. A collaborative, values-driven organisation with a strong focus on service excellence, sustainability and continuous improvement. If you meet the above criteria and are looking for a rewarding role in a forward thinking organisation, apply today or contact Elise at Build Recruitment for more information.
10/07/2026
Full time
Planned Programme Manager An exciting opportunity has arisen for an experienced Planned Programme Manager to join a well-established, resident-focused social housing organisation in Central London. You will lead the delivery of planned maintenance and capital investment programmes, ensuring projects are delivered safely, on time, within budget and to a high standard. Key responsibilities Lead the delivery of planned maintenance and capital works programmes. Manage contractors, consultants and project performance. Oversee budgets, programme delivery, quality and compliance. Support asset management, stock condition and investment planning. Drive sustainability initiatives, including EPC improvements and decarbonisation projects. Engage with residents and stakeholders to ensure excellent customer outcomes. Prepare performance reports and monitor programme risks. About you Experience delivering planned maintenance or capital investment programmes within social housing or residential property. Strong contractor, budget and programme management skills. Knowledge of asset management, planned maintenance and stock condition data. Excellent communication and stakeholder management skills. A relevant qualification in construction, building surveying, project management, housing, asset management or a related discipline. A recognised project management or health and safety qualification (e.g. PRINCE2, IOSH or NEBOSH) is desirable. What's on offer Generous salary and benefits package Opportunity to lead significant investment programmes that improve residents' homes and communities. A collaborative, values-driven organisation with a strong focus on service excellence, sustainability and continuous improvement. If you meet the above criteria and are looking for a rewarding role in a forward thinking organisation, apply today or contact Elise at Build Recruitment for more information.
Property Manager Aberdeen Salary: 30,000 - 32,000 Hours: Full Time Permanent About the Role As a Property Manager, you will take ownership of a portfolio of residential developments, delivering outstanding service to residents and stakeholders. You'll build strong working relationships with homeowners and contractors, oversee maintenance and repair programmes, and ensure clear, timely communication with customers. This is an exciting opportunity to become part of a growing and forward-thinking business where providing an excellent customer experience is a top priority. Key Responsibilities Managing a portfolio of properties and customers. Building and maintaining strong relationships with homeowners and contractors. Creating and distributing regular customer communications. Coordinating reactive and planned maintenance works. Managing customer insurance claims through to resolution. Conducting regular property inspections and site visits. Maintaining accurate and up-to-date customer records. About You Previous experience in a customer service-focused role. Property management experience. Excellent communication and relationship-building skills Experience using CRM systems is desirable. UK Driving Licence What's in It for You? Opportunity to join an established and growing property management business. Bonus scheme incentive Birthday off Additional Complimentary festive leave Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
10/07/2026
Full time
Property Manager Aberdeen Salary: 30,000 - 32,000 Hours: Full Time Permanent About the Role As a Property Manager, you will take ownership of a portfolio of residential developments, delivering outstanding service to residents and stakeholders. You'll build strong working relationships with homeowners and contractors, oversee maintenance and repair programmes, and ensure clear, timely communication with customers. This is an exciting opportunity to become part of a growing and forward-thinking business where providing an excellent customer experience is a top priority. Key Responsibilities Managing a portfolio of properties and customers. Building and maintaining strong relationships with homeowners and contractors. Creating and distributing regular customer communications. Coordinating reactive and planned maintenance works. Managing customer insurance claims through to resolution. Conducting regular property inspections and site visits. Maintaining accurate and up-to-date customer records. About You Previous experience in a customer service-focused role. Property management experience. Excellent communication and relationship-building skills Experience using CRM systems is desirable. UK Driving Licence What's in It for You? Opportunity to join an established and growing property management business. Bonus scheme incentive Birthday off Additional Complimentary festive leave Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
10/07/2026
Seasonal
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/07/2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
