30 jobs found

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary £34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages

Company Background Strimech Engineering Limited is a company that designs, manufactures and distributes materials handling attachments for the agricultural, construction, industrial, waste and recycling sectors. The company s products are sold through three sales channels; Direct to end user, via Authorised Dealers and as Original Equipment Manufacturer (OEM) supply chain sales. Founded in 1977, the company is based in Walsall in the West Midlands and employs approximately 40 staff. There are four functional departments; Finance and Human Resources, Production, Sales and Marketing and Design and Technical. Overall Statement of Job Purpose Reporting to the Team Leader, the Welder/Fabricator is responsible for delivering high quality production fabricated and welded items in a safe and efficient manner. To be proactive and an integral part of the organization. To carry out the duties and responsibilities of the post in compliance with the company s HSEQ Policy at all times. To contribute to the quality improvement of the directorate. WELDER - Skills, Experience and Qualifications (SEQ) Set Skills Essential skills: MIG welding and steel fabrication Ability to operate required equipment in a safe and responsible manner (MIG welders, overhead cranes, hand tools and hand torches) Strong ability to read and interpret engineering drawings Strong ability to read and interpret weld spec drawings Good housekeeping routines to meet H&S requirements Knowledge of workplace safety and safe lifting and handling procedures Excellent oral and written communication skills Interpersonal skills (communication, conduct, attitude) Flexible with overtime to meet the business needs Desirable skills: Preferable forklift and non-slewing crane competency Basic PC skills 2 WELDER - Experience Essential experience: Minimum of 2 years welding experience Minimum of 2 years experience of steel product fabrication Previous experience in a similar role Desirable experience : Agricultural, Construction and/or Industrial materials handling steel product fabrication Experience in the use of an Overhead Crane, Bandsaw, Guillotine, Folding Machine, Pillar Drill, Rolling Machine, Plasma, CNC, Lathe and hold a current FLT licence WELDER - Qualifications Essential qualifications: GCSE English GCSE Maths Desirable qualifications: NVQ LEVEL 3 in Fabrication & Welding (or equivalent City & Guilds). Specific Accountabilities Health and Safety to follow safe working procedures and systems Producing high quality items Meeting deadlines and production schedules Ensure all documentation is completed clearly and accurately Ensure all work is carried out to quality and specification requirements Excellent timekeeping and attendance record Housekeeping

JRRL are looking for an efficient and well-organised Administrator to join their client in Beckenham supporting the Head of Marketing & Bids and working closely with 2 other Bid Coordinators. This is a maternity cover starting immediately, working until September 2027. Hybrid, 2 days per week working from home. The ideal candidate will be a team player ideally with previous bid or project experience, be able to multi-task and work to deadlines and possess excellent communication skills. Hours: 9am to 5:30pm Responsibilities: Monitoring of public tender notices for suitable project opportunities, expressing interest and downloading the necessary documentation from online portals Manage the process for your own bids with relevant departments/staff Production of high-quality submissions to support the business's work winning and project delivery activities, meeting deadlines Ensure all submissions follow corporate guidelines and branding where possible and are technically correct Produce written submission information, research, and clarifications/ responses for SQ, ITT, Framework and Fee submissions, liaising with other departments for information as required Ensure material is factually and grammatically correct Ensure tender tracker is kept up to date Requesting feedback from clients Maintain individual workload tracker Maintain bid research library with up to date responses Create bespoke presentations where needed, organograms, visuals, case studies and company CVs as required Management of framework tracker and maintain framework pipeline by completing forms and carrying out market research Person Specification: Past experience with bids or project administration (6 months plus) Computer literate with an intermediate level of Word and Excel skills Knowledge of other Microsoft Programmes and Adobe Acrobat High attention to detail Be able to multi-task Work well within a team but also have the ability and confidence to work alone and take initiative Have excellent organisation and communication skills Have the ability to work under pressure and deliver to deadlines Excellent telephone manner This role is a full-time, permanent maternity contract position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above

JRRL are looking for an efficient and well-organised Bid Coordinator to join their client in Beckenham supporting the Head of Marketing & Bids and working closely with 2 other Bid Coordinators. The ideal candidate will be a team player with previous bid experience, be able to multi-task and work to deadlines and possess excellent communication skills. This is a maternity contract starting immediately and working until September 2027. Hybrid opportunity to work up to 2 days per week at home. Hours 9am to 5:30pm. Responsibilities: Monitoring of public tender notices for suitable project opportunities, expressing interest and downloading the necessary documentation from online portals Manage the process for your own bids with relevant departments/staff Production of high-quality submissions to support the business's work winning and project delivery activities, meeting deadlines Ensure all submissions follow corporate guidelines and branding where possible and are technically correct Produce written submission information, research, and clarifications/ responses for SQ, ITT, Framework and Fee submissions, liaising with other departments for information as required Ensure material is factually and grammatically correct Ensure tender tracker is kept up to date Requesting feedback from clients Maintain individual workload tracker Maintain bid research library with up to date responses Create bespoke presentations where needed, organograms, visuals, case studies and company CVs as required Management of framework tracker and maintain framework pipeline by completing forms and carrying out market research Person Specification: Past experience with bids Computer literate with an intermediate level of Word and Excel skills Knowledge of other Microsoft Programmes and Adobe Acrobat High attention to detail Be able to multi-task Work well within a team but also have the ability and confidence to work alone and take initiative Have excellent organisation and communication skills Have the ability to work under pressure and deliver to deadlines Excellent telephone manner This is a full time, maternity contract, offering hybrid working after probation. The higher end of the salary scale is for someone with more experience, the lower end, less experience.

Guardian Manager Property / Guardian Management / Residential Occupancy Salary: c 35,000 per annum + commission Hours: Flexible - as required as part of the management team The Role Our client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio. Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience. This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes. Key Responsibilities Guardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and compliance Compliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data Protection Marketing & Business Support Partner with Marketing to attract new Guardians via platforms such as SpareRoom Support marketing strategies to fill properties quickly Carry out competitor research and market analysis Assist with marketing and research for new property launches Work with Business Development to transition properties efficiently Reporting & Administration Maintain accurate records on the CRM system Manage keys securely and accurately Respond to Guardian queries via email and phone within 24 hours Produce and deliver reports accurately and on time Provide weekly updates to the Head of Guardian Management Skills & Experience Required Proven experience in property management, lettings, housing or residential operations Strong commercial awareness with a sales and occupancy focus Excellent communication and relationship management skills Confident handling challenging situations with diplomacy and authority Highly organised with strong administration and CRM skills Knowledge of licence agreements, compliance and Guardian-style living (desirable) Comfortable working flexibly and independently as part of a management team Why Apply? Competitive base salary plus commission Varied, autonomous role within a growing property business Opportunity to shape Guardian engagement and operational standards Career progression within property and residential management Mandeville is acting as an Employment Agency in relation to this vacancy.

Guardian Manager Property / Guardian Management / Residential Occupancy Salary: c 35,000 per annum + commission Hours: Flexible - as required as part of the management team The Role Our client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio. Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience. This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes. Key Responsibilities Guardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and compliance Compliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data Protection Marketing & Business Support Partner with Marketing to attract new Guardians via platforms such as SpareRoom Support marketing strategies to fill properties quickly Carry out competitor research and market analysis Assist with marketing and research for new property launches Work with Business Development to transition properties efficiently Reporting & Administration Maintain accurate records on the CRM system Manage keys securely and accurately Respond to Guardian queries via email and phone within 24 hours Produce and deliver reports accurately and on time Provide weekly updates to the Head of Guardian Management Skills & Experience Required Proven experience in property management, lettings, housing or residential operations Strong commercial awareness with a sales and occupancy focus Excellent communication and relationship management skills Confident handling challenging situations with diplomacy and authority Highly organised with strong administration and CRM skills Knowledge of licence agreements, compliance and Guardian-style living (desirable) Comfortable working flexibly and independently as part of a management team Why Apply? Competitive base salary plus commission Varied, autonomous role within a growing property business Opportunity to shape Guardian engagement and operational standards Career progression within property and residential management Mandeville is acting as an Employment Agency in relation to this vacancy.

With our headquarters in central Birmingham and teams across the UK, we're a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work - because getting those right drives better outcomes for our clients, customers, and each other. What You'll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Support Property Managers in delivering excellent service across residential portfolios. Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records. Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests. Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management. Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations. Conduct occasional site visits to build property knowledge and support service delivery. What You Need to Succeed Strong administrative and organisational skills alongside attention to detail. Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients Proficient IT user, able to use MS packages as well as a range of internal systems Experience of working in a similar role is desirable Why Join Us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service-because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know-we're here to help you succeed.

MB967: Senior Bid Writer Location: Swindon Salary: £50,000 - £55,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Senior Bid Writer on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: Produce written responses for PQQs and Tenders including; unique responses, references, case studies, CVs (in liaison with Bid Coordinators) and project experience. Support the Head of Bid Management, Business Development Managers and Bid Managers in the production of PQQ and Tender responses, and associated elements. Ensure compliance with the Work Winning processes and procedures to manage submissions and bid-related information. Support briefings, kick-off meetings and progress meetings. Ensure all tender documentation is presented to a uniformly high standard, editing and proofreading submission documents, as well as (when required) coordinating and supporting in the production and finalisation of documents. Support the facilitation of storyboarding sessions with subject matter experts, taking ownership to completion. Prepare graphics such as flow charts, diagrams and organisation charts as required to support high standard submissions. Support contributors with content development and responses by assessing whether the questions are being answered (first drafts and red review process) in liaison with Bid Managers and Coordinators. Provide feedback to the Head of Bid Management, Bid Managers and Bid Coordinators of progress with responses. Contribute to the final publication, supporting the timely submission to the client. Maintain the Document Management System ensuring a complete record of the submission is maintained for future review or scrutiny. Identify and re-work existing pre-written content where relevant. Assist with Knowledge Management. Work to deadlines in a highly pressured environment. Skills and Experience: Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Proven experience of managing a team. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes. MB967: Senior Bid Writer Location: Swindon Salary: £50,000 - £55,000 + £5,750 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

MB965: Bid Writer Location: Swindon Salary: £42,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Bid Writer on a permanent basis due to growth based at their Swindon depot. Duties and Responsibilities: Produce written responses for PQQs and Tenders including; unique responses, references, case studies, CVs (in liaison with Bid Coordinators) and project experience. Support the Head of Bid Management, Business Development Managers and Bid Managers in the production of PQQ and Tender responses, and associated elements. Ensure compliance with the Work Winning processes and procedures to manage submissions and bid-related information. Support briefings, kick-off meetings and progress meetings. Ensure all tender documentation is presented to a uniformly high standard, editing and proofreading submission documents, as well as (when required) coordinating and supporting in the production and finalisation of documents. Support the facilitation of storyboarding sessions with subject matter experts, taking ownership to completion. Prepare graphics such as flow charts, diagrams and organisation charts as required to support high standard submissions. Support contributors with content development and responses by assessing whether the questions are being answered (first drafts and red review process) in liaison with Bid Managers and Coordinators. Provide feedback to the Head of Bid Management, Bid Managers and Bid Coordinators of progress with responses. Contribute to the final publication, supporting the timely submission to the client. Maintain the Document Management System ensuring a complete record of the submission is maintained for future review or scrutiny. Identify and re-work existing pre-written content where relevant. Assist with Knowledge Management. Work to deadlines in a highly pressured environment. Skills and Experience: Proven experience in bid writing, proposal management, marketing communications, technical writing, or a similar work-winning environment. Outstanding written communication skills with the ability to translate complex technical information into clear, engaging, and persuasive content. Strong understanding of tendering, procurement processes, and best-practice bid methodologies. Excellent attention to detail, editing, proofreading, and document quality assurance capabilities. Skilled in stakeholder engagement, with the confidence to challenge, influence, and collaborate effectively at all levels. Experience facilitating workshops, interviews, and content-gathering sessions with subject matter experts. Proficient in Microsoft Office applications and capable of producing professional, visually engaging submission documents. Highly organised, resilient, and capable of managing multiple deadlines within a demanding commercial environment. A proactive, solutions-focused mindset with a commitment to continuous improvement and delivering winning outcomes MB965: Bid Writer Location: Swindon Salary: £42,000 Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Our client is a long established and an award-winning law firm providing specialist legal services for multinational organisations, entrepreneurial businesses and individuals. They are now seeking an experienced Business Development Professional to join their team. You will work closely with the head of department to identify new opportunities within the mid-market and global Real Estate organisations, utilising your excellent interpersonal skills and your flair to growing professional relationships, you will contribute to the firms ongoing growth and success and will be rewarded with a bonus. About the Role Identify new opportunities and to arrange and lead meetings with the relevant contact(s) Secure revenue streams with new clients / referral partners, working with the relevant fee earner during the negotiation phase Develop and maintain strong relationships with existing clients and referrer base Analyse the department and the firms key BD data, identifying areas for growth / improvement CRM management and accurate record keeping Research key sector events to attend and network Advise and train partners and fee earners on BD skills, lead generation, and relationship management Collaborate with cross functional teams - Marketing and BD head on department brochures, pitch documents, ensuring they remain up to date and relevant You are comfortable in a target driven environment Qualification & Skills Real Estate law experience/knowledge Excellent interpersonal skills with the ability to build and maintain effective relationships. Adaptable and able to thrive in a fast-paced, dynamic environment. At least 5 year track record of successful business development, either in a law firm or similar professional services environment Proactive approach and results orientated. Strong communication, presentation and negotiation skills. Proficient in IT and social media. Full UK driving license Benefits Competitive salary based on experience. Generous bonus. Free car parking for your convenience. Comprehensive benefits package Hybrid and Flexible working

Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Purpose of the Role To conduct high-quality, in-person property viewings and tenant check-ins across the portfolio, ensuring every prospective and new tenant experiences a well-organised, professional first impression of the property and the business. This role exists to deliver well-prepared, well-attended viewings that convert interest into applications, stage and move marketing kits so every void room is show-ready, conduct smooth, professional tenant check-ins on move-in day, and maintain a strong, qualified applicant pipeline to support high occupancy. Ultimately, this role is responsible for turning interest into occupancy through excellent in-person delivery. Key Responsibilities Viewing Delivery (primary responsibility) Conduct viewings in person across the portfolio, working to a scheduled diary Confirm appointments ahead of time and follow up to reduce no-shows Ensure every viewing property is presented well and show-ready before arrival Provide applicants with relevant information on the property, houseshare and tenancy terms during the visit Give confident, accurate answers to applicant questions on-site Marketing Kit Staging & Void Room Prep Collect, stage and move marketing kits between void rooms ahead of each viewing Ensure void rooms are presentable and consistent with brand standards Flag any condition issues found in void rooms during staging visits Tenant Check-Ins Conduct move-in check-ins with new tenants, in person Talk new tenants through house rules, facilities and key information on arrival Ensure a smooth, positive handover on move-in day Support check-outs and inventories as required Applicant Qualification Ask the right questions to assess suitability, in person and prior to booking a viewing Filter out unsuitable applicants early Maintain clear records of applicant status Pipeline Management Maintain a clear and organised applicant pipeline Follow up with warm leads and interested applicants after viewings Re-engage previous enquiries where appropriate Enquiry Handling (supporting task, not primary focus) Respond to incoming enquiries (SpareRoom, email, phone) where needed to book in viewings Log and track enquiries in the CRM Systems & Admin Keep CRM, trackers and systems up to date following each viewing and check-in Track viewing and check-in performance metrics Any other reasonable business requests Working Pattern This is a field-based role: most of the working week is spent travelling between properties to conduct viewings and check-ins. It is fully on-site and in-person, with no work from home. Own transport is required to travel between properties within the Reading area (15-mile radius), and some evening and weekend availability is needed to accommodate applicant and tenant schedules. What This Role Does Not Cover This role is not primarily a phone or enquiry-handling position: enquiry response supports viewing bookings, but it is not the main output. It does not include closing deals or making final tenancy decisions, managing tenant relationships after move-in, onboarding documentation or compliance, or maintenance and operational issues. It is not a desk-based, remote or hybrid role, and it does not extend to marketing strategy: the role uses existing channels and materials only. This role feeds the pipeline through in-person delivery; it does not manage the full tenant journey. What Success Looks Like Viewing Delivery: Viewings are well-organised, well-attended and well-presented, with reduced no-show rates and properties consistently show-ready ahead of each visit. Check-In Quality: New tenants receive a smooth, professional move-in experience, with check-ins completed accurately and on time. Marketing Kit & Presentation: Kits are staged and moved correctly and on schedule, and void rooms are consistently presentable. Quality of Applicants: Strong filtering reduces time spent on unsuitable applicants and improves the match between applicants and properties. Pipeline Strength: A consistent flow of qualified applicants is maintained, supported by a strong follow-up process that increases conversion opportunities. Behavioural Indicators: A confident, professional in-person manner; highly organised and reliable with a travel-based schedule; persistent with follow-ups; detail-oriented, especially around property presentation; and positive, professional and engaging face-to-face.

Established in 2002, Axium Global Inc. is a UK-based MEP (M&E), architectural design and BIM ITES provider. Our Global Delivery Centre in Mumbai, India, is ISO 9001:2015 and ISO 27001:2022 certified. With a presence across the UK, Europe, Australia, UAE and India, Axium Global combines international expertise with local market knowledge to deliver high-quality MEP engineering, architectural, CAD and BIM solutions. We work with clients across the building services, MEP, architectural, retail, homebuilding and construction sectors, supporting leading organisations with design, BIM and pre-construction solutions. The Opportunity We are looking for an experienced and commercially driven Sales Manager to lead business development and account management activities across the UK AEC market . This is a UK-based, high-impact hybrid position suited to a proactive sales professional with experience in AEC, MEP, building engineering services, BIM, CAD or related technical services . The successful candidate will be responsible for developing new business, managing strategic client relationships and growing Axium Global's presence within the UK market. The role will involve regular interaction with senior decision-makers and collaboration with our India-based technical and delivery teams. Key Responsibilities Identify, develop and close new business opportunities across the UK AEC, MEP, infrastructure and real estate sectors. Manage the complete sales cycle, including prospecting, client meetings, solution development, proposals, negotiations and contract closure. Develop and maintain strong relationships with senior decision-makers, including Directors, Partners, Heads of Engineering, BIM Managers and other key stakeholders. Manage and grow existing client accounts while identifying opportunities for additional services and long-term partnerships. Develop territory and account plans aligned with company revenue and business development objectives. Work closely with Axium's India-based engineering, BIM and delivery teams to develop client-specific solutions and proposals. Represent Axium Global at client meetings, industry events, networking opportunities and relevant AEC conferences. Maintain an accurate sales pipeline and provide regular forecasts, reports and market intelligence to senior management. Work with the marketing team on campaigns, webinars, events and other initiatives designed to generate qualified UK opportunities. Travel across the UK as required to meet clients and support business development activities. Skills & Experience Minimum 2 years' experience in B2B business development, sales or account management , preferably within MEP, building engineering services or technical design services. 2 3 years' experience within the AEC industry or a closely related technical environment. Experience selling services such as MEP engineering, BIM, CAD, architectural design, building services or related professional/technical services would be highly advantageous. Candidate should have prior experience in selling to Retail/Homebuilders/ Architects/ MEP, in one or more of these areas. Strong commercial, negotiation and relationship-management skills with the ability to engage confidently with senior stakeholders. Excellent communication, presentation and organisational skills, with the ability to work independently and manage multiple opportunities simultaneously. A Bachelor's degree in Engineering, Architecture, Business or a related discipline is preferred. Additional Requirements The successful candidate must have the right to work in the UK . A full UK driving licence and access to a vehicle are required, as the role involves UK-wide client travel. Willingness to travel within the UK and occasionally to Europe. Flexibility to participate in meetings outside standard UK working hours when required to support India or US time zones. Location & Working Pattern Location: UK Hybrid Office: Occasional attendance at Axium's Worcestershire office Travel: UK-wide client travel, with occasional European travel This role offers a high degree of ownership and autonomy within a growing international organisation. Axium Global promotes a culture of accountability, professional development and long-term career growth. What We Offer Competitive salary and remuneration package based on experience and suitability. Performance-related variable compensation. Stable and progressive career opportunity within an international organisation. Respectful, ethical and collaborative working environment. Access to internationally certified training and development programmes. Exposure to the latest BIM, MEP, CAD and digital engineering technologies. Opportunities to work with international clients and multidisciplinary teams. If you are an ambitious AEC Sales / Business Development professional looking for an opportunity to develop the UK market for an established international MEP and BIM services organisation, we would like to hear from you.

An excellent opportunity has arisen for an experienced New Homes Sales Adviser to join the sales team of a well-established and growing regional housebuilder on an attractive new development near Leatherhead, Surrey and earn an OTE of 50k PA. The development will comprise circa 90 high-quality 2, 3, 4 and 5-bedroom homes , providing an excellent opportunity to join the scheme at an exciting stage and play a key role in its ongoing sales success. The successful candidate will be responsible for driving reservations while delivering an exceptional customer experience throughout the complete buying journey, from initial enquiry and first viewing through to exchange and completion. The position will be site-based and will operate either single-manned or double-manned depending upon the stage and sales activity of the development. The Role: You will take responsibility for the day-to-day operation of the marketing suite and show homes, responding to and qualifying telephone, email and website enquiries and converting these into appointments, viewings and ultimately reservations. You will conduct show home viewings and development tours, building strong relationships with prospective purchasers and taking the time to understand their individual requirements. The role will involve confidently presenting the homes, specifications, development information and available purchase options, while maintaining regular contact with prospective buyers and progressing sales efficiently. Following reservation, you will manage the sales process through to exchange and completion, liaising closely with solicitors, mortgage advisers and internal departments to ensure transactions progress smoothly and customers remain fully informed. You will maintain accurate customer and sales information using CRM and developer sales systems, work towards agreed sales targets and ensure that the marketing suite, show homes and wider development presentation remain to the highest possible standard. Providing outstanding customer service will be central to the position, ensuring buyers receive a professional, knowledgeable and positive experience throughout their purchase. The ideal Candidate: The ideal candidate will have a minimum of 12 months' experience within property sales. Previous new homes experience would be highly advantageous, although candidates with a strong estate agency background who are looking to move into developer-side new homes sales are also encouraged to apply. You will be a confident and engaging salesperson with strong face-to-face customer service skills and the ability to quickly build rapport with prospective purchasers. You should be organised, proactive and target-driven, with good IT skills and experience of working with CRM or property sales systems. Professional presentation, excellent communication skills and the ability to work effectively both independently and as part of a sales team are essential. Due to the site-based nature of the position, applicants should ideally live within approximately 45 minutes' travelling distance of Leatherhead. Hours: The working hours are 9:30am to 5:30pm, five days per week, working a Saturday to Wednesday shift pattern. The successful candidate will also benefit from one weekend off in every six. Salary & Benefits: The position offers a basic salary of up to 35,000 per annum depending upon experience, with an On Target Earnings potential of circa 50,000 per annum. The wider package includes a company pension scheme, paid home-to-work mileage and private healthcare following the qualifying period. You will also be joining a stable, reputable and growing regional housebuilder with an established presence in the South East and a strong pipeline of future developments. This is a fantastic opportunity for a motivated property sales professional to join a highly regarded developer and play an important role in the success of an attractive new housing scheme. If you have 12 months or more property sales experience and are looking to move into, or continue your career within, new homes sales, we would be keen to hear from you. This role is being managed by Dan Eley at PW Construction Recruitment.

Membership Officer Location: Swanley, Kent - Hybrid Salary: £30,000 - £33,000 per annum Vacancy Type: Permanent, Full Time (Monday to Friday (9:00am - 5:00pm) The organisation is a membership and social partnership organisation established in 1968 by the Electrical Contractors Association and Unite the Union. The vision is: "Building on the principle of partnership, the parties to the organisation - the ECA and Unite the Union - are committed to ensuring the electrical contracting industry develops the most effective industrial relations and safety standards and practices in the electrotechnical sector." The organisation is responsible for the effective administration and promotion of the organisation sectoral collective agreement (including National Working Rules) and the Electrotechnical Certification Scheme in England, Wales and Northern Ireland. It also plays a prominent influencing role in relation to electrotechnical skills, training and labour market co-ordination. The electrical contracting industry comprises micro businesses to large national contractors. It is mainly engaged in the built environment and construction industry and undertakes a wide variety of work ranging from a simple electrical installation in a private house to the electrical work associated with the construction of a nuclear power station. Job Overview Act as a first point of contact for membership enquiries by telephone and email, providing clear information and timely follow-up. Support prospective members from initial enquiry through to completed application, ensuring requirements are explained accurately and records are kept up to date. Develop a sound working knowledge of the organisation membership criteria, processes, benefits and associated services. Maintain accurate membership records on the Customer Relationship Manager system and support improvements in data quality, reporting and workflow. Support the Head of Membership and Engagement with member retention activity, recruitment campaigns and employer engagement planning. Work with colleagues in Marketing and Communications to help prepare consistent membership materials, campaign updates and engagement information. Assist with surveys, feedback activity and market research to understand member needs, satisfaction and opportunities for improvement. Represent the organisation professionally at internal and external meetings, forums and events where required. Help present the benefits of the organisation membership to prospective employers, including preparation of supporting information and follow-up actions. Contribute to process improvements that reduce avoidable administration, improve the member experience and support more efficient working. Person Specification This role will suit a professional, organised and approachable individual with experience in customer service, administration or business support, and the ability to work accurately with member records, enquiries and follow-up actions. The postholder will need strong communication skills, good attention to detail and the confidence to engage with employers and colleagues. Experience in a membership organisation, trade association, construction, electrotechnical or employer-facing environment would be advantageous. Knowledge and Experience Experience in a customer-facing, administrative or business support role, with responsibility for handling enquiries, maintaining records and following processes accurately. Understanding of good customer service, accurate record keeping and the importance of consistent processes. Ability to develop knowledge of the organisation membership criteria, processes, benefits and associated services. Experience of using Microsoft Office and CRM or database systems. Experience in a membership, trade association, construction, electrotechnical or employer-facing environment would be desirable. Skills and Abilities Clear verbal and written communication skills, with the ability to explain information accurately and professionally. Good organisational skills, attention to detail and the ability to manage follow-up actions. Confidence supporting presentations, engagement materials, feedback activity and process improvement where required. Behaviours and Styles Professional, approachable and self-motivated. Able to use initiative appropriately while working within agreed processes. The role will be based at the organisation's offices in Swanley, Kent and will report to the Head of Membership and Engagement. Consideration will be given to hybrid working in line with business needs. Why Join the organisation? Work in a collaborative, mission-led environment committed to quality and service. Enjoy a competitive salary and a generous benefits package including: Pension - post-probation - 5% employee contribution and 12.5% employer contribution, which includes a death in service provision after minimum employment period Post probation - Private Medical Cover including medical history disregard, and periodic medical screening Life assurance - four times pensionable salary Sick pay - 4 weeks full pay, followed by SSP, up to 12 weeks full pay plus 16 weeks SSP after 12 months continuous service Travel - all expenses paid by the organisation for travel which is not to the organisation office in Swanley, as well as any travel, accommodation and expenses for overnight stays required Due to the volume of applications, they may not be able to contact all applicants. If you have not been contacted a week after the closing date, please consider your application unsuccessful on this occasion. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Head of Brand Strategy Sector: Brand Strategy Property Real Estate Marketing Commercial Fit Out An exciting opportunity has arisen for an experienced Head of Brand Strategy to join a growing, design-led consultancy operating across the commercial property and built environment sectors. This is a senior strategic role within a multidisciplinary business combining brand consultancy, marketing, creative and technology, with a strong focus on helping clients position, market and ultimately lease commercial assets. Reporting into the Managing Director and working closely with the wider leadership team, you will take ownership of brand strategy across external client campaigns, internal businesses and live business development pitches, with a clear pathway towards a board-level position for the right individual. The Role As Head of Brand Strategy, you will set the strategic direction across the business, combining commercial insight, creative thinking and strong storytelling to develop compelling brand and marketing strategies. You will work across a varied range of projects, from repositioning existing commercial assets and launching new developments through to shaping corporate brands and supporting major pitches. Key Responsibilities Lead brand positioning and strategy for commercial property and development projects. Develop distinctive positioning based on the asset, location, target audience and competitive landscape. Create compelling brand narratives, naming strategies, tone of voice and creative platforms. Bring together technology, visualisation and traditional marketing into cohesive campaigns. Act as a senior strategic advisor to clients, presenting and defending recommendations with confidence. Support internal businesses with brand positioning, marketing strategy and go-to-market planning. Challenge existing thinking and bring an external, commercially focused perspective. Work closely with pitch teams to identify winning strategies and develop persuasive narratives. Lead and coach colleagues in presenting strategic ideas effectively. Set and maintain a high strategic and creative standard across the business. Build, mentor and manage internal and external strategic resource. Stay close to property, occupier, consumer and technology trends and translate these into actionable insight. Contribute to the wider commercial and strategic direction of the business as part of the senior leadership team. About You The successful candidate is likely to have: Significant experience within brand strategy, strategic planning, brand consultancy or a similar senior position. A strong ability to turn insight into distinctive positioning and commercially compelling narratives. Excellent presentation, communication and facilitation skills, with the gravitas to engage senior stakeholders and clients. A strong commercial mindset, understanding how strategy can drive leasing, business development and commercial results. Experience working across multiple audiences, projects and stakeholders in a fast-paced consultancy or agency environment. An interest in property, placemaking, real estate, the built environment or B2B marketing would be advantageous, although not essential. A genuine interest in how technology, AI, visualisation and emerging tools are influencing the future of marketing and brand storytelling. The ability to move comfortably between client consultancy, internal advisory work and live pitch environments. A collaborative leadership style, with the ability to develop and bring the best out of those around you. The ambition and credibility to develop into a board-level strategic leader. This is an excellent opportunity for a commercially minded brand strategist looking to take ownership of a growing consultancy's strategic offering, working across high-profile property and commercial projects while playing a key role in the future direction of the business.

Membership Officer Location: Swanley, Kent hybrid Salary: £30,000 - £33,000 per annum Vacancy Type: Permanent, Full Time (Monday to Friday (9:00am 5:00pm) This vacancy is being advertised and managed by MemberWise Jobs on behalf of our client. The Joint Industry Board (JIB) is a membership and social partnership organisation established in 1968 by the Electrical Contractors Association and Unite the Union. The vision of the JIB is: Building on the principle of partnership, the parties to the JIB the ECA and Unite the Union are committed to ensuring the electrical contracting industry develops the most effective industrial relations and safety standards and practices in the electrotechnical sector. The JIB is responsible for the effective administration and promotion of the JIB sectoral collective agreement (including National Working Rules) and the Electrotechnical Certification Scheme in England, Wales and Northern Ireland. It also plays a prominent influencing role in relation to electrotechnical skills, training and labour market co-ordination. The electrical contracting industry comprises micro businesses to large national contractors. It is mainly engaged in the built environment and construction industry and undertakes a wide variety of work ranging from a simple electrical installation in a private house to the electrical work associated with the construction of a nuclear power station. Job Overview Act as a first point of contact for membership enquiries by telephone and email, providing clear information and timely follow-up. Support prospective members from initial enquiry through to completed application, ensuring requirements are explained accurately and records are kept up to date. Develop a sound working knowledge of JIB membership criteria, processes, benefits and associated services. Maintain accurate membership records on the Customer Relationship Manager system and support improvements in data quality, reporting and workflow. Support the Head of Membership and Engagement with member retention activity, recruitment campaigns and employer engagement planning. Work with colleagues in Marketing and Communications to help prepare consistent membership materials, campaign updates and engagement information. Assist with surveys, feedback activity and market research to understand member needs, satisfaction and opportunities for improvement. Represent the JIB professionally at internal and external meetings, forums and events where required. Help present the benefits of JIB membership to prospective employers, including preparation of supporting information and follow-up actions. Contribute to process improvements that reduce avoidable administration, improve the member experience and support more efficient working. Person Specification This role will suit a professional, organised and approachable individual with experience in customer service, administration or business support, and the ability to work accurately with member records, enquiries and follow-up actions. The postholder will need strong communication skills, good attention to detail and the confidence to engage with employers and colleagues. Experience in a membership organisation, trade association, construction, electrotechnical or employer-facing environment would be advantageous. Knowledge and Experience Experience in a customer-facing, administrative or business support role, with responsibility for handling enquiries, maintaining records and following processes accurately. Understanding of good customer service, accurate record keeping and the importance of consistent processes. Ability to develop knowledge of JIB membership criteria, processes, benefits and associated services. Experience of using Microsoft Office and CRM or database systems. Experience in a membership, trade association, construction, electrotechnical or employer-facing environment would be desirable. Skills and Abilities Clear verbal and written communication skills, with the ability to explain information accurately and professionally. Good organisational skills, attention to detail and the ability to manage follow-up actions. Confidence supporting presentations, engagement materials, feedback activity and process improvement where required. Behaviours and Styles Professional, approachable and self-motivated. Able to use initiative appropriately while working within agreed processes. The role will be based at the JIB s offices in Swanley, Kent and will report to the Head of Membership and Engagement. Consideration will be given to hybrid working in line with business needs. Why Join JIB? Work in a collaborative, mission-led environment committed to quality and service. Enjoy a competitive salary and a generous benefits package including: Pension post-probation - 5% employee contribution and 12.5% employer contribution, which includes a death in service provision after minimum employment period Post probation - Private Medical Cover including medical history disregard, and periodic medical screening Life assurance four times pensionable salary Sick pay 4 weeks full pay, followed by SSP, up to 12 weeks full pay plus 16 weeks SSP after 12 months continuous service Travel all expenses paid by the JIB for travel which is not to the JIB office in Swanley, as well as any travel, accommodation and expenses for overnight stays required Due to the volume of applications, we may not be able to contact all applicants. If you have not been contacted a week after the closing date, please consider your application unsuccessful on this occasion. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.

Chase Taylor Recruitment are recruiting on behalf of a well-established and growing company for an Internal Sales Executive to join their sales team. This is an excellent opportunity for someone with a strong sales background who enjoys speaking with customers, generating new business and developing long-term relationships. The successful candidate will play a key role in converting enquiries into orders and supporting the wider sales function. The Role As an Internal Sales Executive, you will be responsible for managing inbound enquiries, generating new business and following up sales opportunities. You will make regular outbound calls to prospective customers, qualify leads and arrange opportunities for the wider sales team. Key responsibilities will include: Managing inbound sales enquiries and progressing them through to first order. Making a high volume of quality outbound calls to generate new opportunities and qualified leads. Following structured call campaigns and prospect lists. Building and maintaining relationships with new and existing customers. Following up quotations and working closely with the Quotes Department to maximise conversions. Promoting products, services, schemes and promotional offers. Carrying out due diligence on new customer enquiries. Maintaining accurate customer information and activity on the CRM system. Supporting the Head of Sales & Marketing with CRM management, reporting and Excel analysis. Providing professional customer service by telephone, email and other communication channels. Assisting with quotation amendments and administrative updates. Coordinating marketing materials, product samples, brochures and promotional merchandise. About You The ideal candidate will be a confident and motivated sales professional with excellent communication skills and a proactive approach to generating new business. You will ideally have: Previous experience in internal sales, telesales, business development or a similar role. Confidence making outbound sales calls and developing new opportunities. Strong customer service and relationship-building skills. A target-driven and commercially focused approach. Excellent telephone and communication skills. Good administration and organisational skills. Experience using CRM systems and Microsoft Excel. The ability to work independently and as part of a wider sales team. Experience within construction, roofing, rooflights, fenestration, windows & doors, building products or a related trade industry would be highly advantageous. This is a fantastic opportunity for a sales professional looking to join a successful business and play an important role in its continued growth. To find out more and apply, contact Chase Taylor Recruitment today and quote the reference MM6698

An opportunity has arisen for a Head of Operations / Branch Manager to join a well-established independent estate agency with a strong presence in the local residential property market. As Head of Operations / Branch Manager, you will report to the Director, overseeing day-to-day operations, leading the team, driving business growth and deputising when required. This is a full-time role offering salary range of £35,000 - £40,000 (negotiable) and benefits. This is a hands-on leadership role involving business development, winning new instructions, building client relationships and supporting revenue growth. You will be responsible for: Conduct regular team meetings and one-to-ones to review progress and resolve challenges. Monitor performance against key measures, including pipeline activity, conversions, instructions and revenue. Identify development requirements and provide coaching to improve individual and team performance. Oversee compliance with AML, GDPR, Trading Standards and applicable property legislation. Work alongside the Property Manager to ensure the managed lettings portfolio is maintained to the required standard. Prepare operational and performance updates for senior management. Generate new opportunities through valuations, instructions and the acquisition of landlords and vendors. Develop and maintain relationships with clients, property developers and relevant local contacts. Support marketing initiatives and activities designed to strengthen the agency's local presence. Identify opportunities to expand the managed lettings portfolio. Manage recruitment activity when vacancies arise, including candidate screening, interviews and onboarding. What we are looking for: Previously worked as Estate Agency Branch Manager, Estate Agency Manager, Sales & Lettings Manager, Operations Lead, Area Manager, Estate Agent Manager, General Manager, Operations Manager, Regional Manager or in a similar role. Possess leadership experience within estate agency or residential property. A strong record of leading, developing and improving team performance. Commercial awareness with an understanding of revenue generation and business growth. Understanding of relevant property legislation and compliance requirements. Proven ability to develop new business and build lasting client relationships. Excellent organisational skills with the ability to manage multiple priorities within a busy office. Strong communication skills when dealing with clients, employees and senior management. ARLA qualification would be beneficial. Shift: 09:00-18:00 This is an excellent opportunity for an experienced estate agency leader to take a senior operational position and play a key role in driving team performance and business growth. Apply today to be considered. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.