Executive Enquiries Advisor x2 Pay: 14.34 PAYE per hour Job Type: Temporary (until September 2026) Location: Pitsea, SS13 Role Overview We are recruiting for two Executive Enquiries Advisors to support within a Contact Centre & Complaints environment. This role is responsible for managing high-level, escalated complaints and enquiries received via senior channels such as the CEO's office, MPs, and Councillors, ensuring resolution is handled efficiently and in line with industry regulations. Day-to-Day Responsibilities Manage and respond to escalated complaints and enquiries from senior channels including CEO office, MPs, and Councillors Ensure all cases are handled in line with the Housing Ombudsman Complaint Handling Code Work closely with internal teams to gather relevant information and provide accurate, timely responses Maintain clear and accurate records of all interactions to ensure accountability and transparency Monitor and meet SLA requirements, ensuring prompt response and resolution times Provide feedback to senior stakeholders on complaint trends to support continuous service improvement Deliver high-quality resolutions with a focus on customer satisfaction and first contact resolution Required Skills & Experience Proven experience in a similar role within a contact centre or customer service environment Experience within social housing or a public sector setting (desirable) Strong working knowledge of the Housing Ombudsman Complaint Handling Code Excellent verbal and written communication skills across multiple channels Strong organisational and time management skills, with the ability to manage competing priorities Experience using CRM systems and contact centre platforms (e.g., Genesys) Ability to work in fast-paced, dynamic environments while maintaining attention to detail Demonstrable experience in a wellbeing-focused or customer-centric setting Personal Attributes Customer-focused with a passion for delivering excellent service Resilient and calm under pressure, particularly when managing complex or escalated cases Adaptable and flexible in approach to changing priorities Proactive in identifying service improvements and contributing to team success To apply for the Executive Enquiries Advisor position, please submit your CV detailing your relevant experience
08/07/2026
Seasonal
Executive Enquiries Advisor x2 Pay: 14.34 PAYE per hour Job Type: Temporary (until September 2026) Location: Pitsea, SS13 Role Overview We are recruiting for two Executive Enquiries Advisors to support within a Contact Centre & Complaints environment. This role is responsible for managing high-level, escalated complaints and enquiries received via senior channels such as the CEO's office, MPs, and Councillors, ensuring resolution is handled efficiently and in line with industry regulations. Day-to-Day Responsibilities Manage and respond to escalated complaints and enquiries from senior channels including CEO office, MPs, and Councillors Ensure all cases are handled in line with the Housing Ombudsman Complaint Handling Code Work closely with internal teams to gather relevant information and provide accurate, timely responses Maintain clear and accurate records of all interactions to ensure accountability and transparency Monitor and meet SLA requirements, ensuring prompt response and resolution times Provide feedback to senior stakeholders on complaint trends to support continuous service improvement Deliver high-quality resolutions with a focus on customer satisfaction and first contact resolution Required Skills & Experience Proven experience in a similar role within a contact centre or customer service environment Experience within social housing or a public sector setting (desirable) Strong working knowledge of the Housing Ombudsman Complaint Handling Code Excellent verbal and written communication skills across multiple channels Strong organisational and time management skills, with the ability to manage competing priorities Experience using CRM systems and contact centre platforms (e.g., Genesys) Ability to work in fast-paced, dynamic environments while maintaining attention to detail Demonstrable experience in a wellbeing-focused or customer-centric setting Personal Attributes Customer-focused with a passion for delivering excellent service Resilient and calm under pressure, particularly when managing complex or escalated cases Adaptable and flexible in approach to changing priorities Proactive in identifying service improvements and contributing to team success To apply for the Executive Enquiries Advisor position, please submit your CV detailing your relevant experience
5D Bespoke People Solutions Ltd
Stamford, Lincolnshire
Quantity Surveyor / Employers Agent Social Housing & Residential Build Markets £70k-£80k based on Experience + £6k Car Allowance + Discretionary Bonus + Private Health Care Based Stamford, with Hybrid Working 5D are delighted to be working exclusively with established land brokers, and development advisors. They are specialists in identifying and brokering deals for residential and social housing developments for a variety of investors including housing associations, pension funds, to house builders & high net worth individuals. They have been instructed to take on the role of Employers Agent and Managing Agent on a variety of new sites, with between 30 and 80 units on each. Working closely with the director, you will be responsible for being the link between the principal contractors, the housing associations, any other critical suppliers in the process. What the Role will Involve: The successful candidate will assume responsibility for the site as soon as the site has been purchased, with this role having responsibility for pre and post contract phases, and will involve: Act as Employer s Agent on live social housing and residential developments from initial appointment through to practical completion. Manage pre- and post-contract stages: cost planning, build contract negotiation, construction programmes and reporting. Prepare and review Employers Requirements, development agreements, and funding drawdowns. Assist in communications between client, contractor, and design teams. Oversee progress, change control, and financial management across multiple sites. Ensuring sub-contractor weekly and monthly applications for payment are analysed, checked and interim payments are prepared for approval in line with Authorisation Levels and Commercial Procedure. Attending site meetings with customers and contractors. Support and contribute to the integration of AI-driven monitoring and reporting tools as part of the forward-thinking service model. What we are looking for in the Successful Candidate: 5 years experience as a QS or similar role. An MRCIS accredited degree or qualification would be advantageous. Experience as a QS & EA on residential developments. Contractual expert JCT design and build contracts. Project management skills managing and chasing a variety of external stakeholders. Confident communicator from site teams through to directors of large investment funds. What we Can offer the successful Candidate: A potentially career-defining opportunity to join a business right at the start of its growth curve. Usual perks car allowance, hybrid working, health care, 25 days holiday, pension etc. Discretionary bonus paid on the profitability of the company. Unfortunately, sponsorship cannot be offered for this role.
08/07/2026
Full time
Quantity Surveyor / Employers Agent Social Housing & Residential Build Markets £70k-£80k based on Experience + £6k Car Allowance + Discretionary Bonus + Private Health Care Based Stamford, with Hybrid Working 5D are delighted to be working exclusively with established land brokers, and development advisors. They are specialists in identifying and brokering deals for residential and social housing developments for a variety of investors including housing associations, pension funds, to house builders & high net worth individuals. They have been instructed to take on the role of Employers Agent and Managing Agent on a variety of new sites, with between 30 and 80 units on each. Working closely with the director, you will be responsible for being the link between the principal contractors, the housing associations, any other critical suppliers in the process. What the Role will Involve: The successful candidate will assume responsibility for the site as soon as the site has been purchased, with this role having responsibility for pre and post contract phases, and will involve: Act as Employer s Agent on live social housing and residential developments from initial appointment through to practical completion. Manage pre- and post-contract stages: cost planning, build contract negotiation, construction programmes and reporting. Prepare and review Employers Requirements, development agreements, and funding drawdowns. Assist in communications between client, contractor, and design teams. Oversee progress, change control, and financial management across multiple sites. Ensuring sub-contractor weekly and monthly applications for payment are analysed, checked and interim payments are prepared for approval in line with Authorisation Levels and Commercial Procedure. Attending site meetings with customers and contractors. Support and contribute to the integration of AI-driven monitoring and reporting tools as part of the forward-thinking service model. What we are looking for in the Successful Candidate: 5 years experience as a QS or similar role. An MRCIS accredited degree or qualification would be advantageous. Experience as a QS & EA on residential developments. Contractual expert JCT design and build contracts. Project management skills managing and chasing a variety of external stakeholders. Confident communicator from site teams through to directors of large investment funds. What we Can offer the successful Candidate: A potentially career-defining opportunity to join a business right at the start of its growth curve. Usual perks car allowance, hybrid working, health care, 25 days holiday, pension etc. Discretionary bonus paid on the profitability of the company. Unfortunately, sponsorship cannot be offered for this role.
Senior / Associate Building Surveyor Senior / Associate Building Surveyor MRICS / Manchester. Our client are a multi-disciplinary Built Environment Consultancy providing high class services in surveying, engineering, project management, cost consultancy, compliance and fire safety throughout England, Wales and Scotland. Providing fire engineering, building surveying, cost consultancy and project management services across multiple sectors, and we are one of the leading firms dealing with high-risk buildings in residential, mixed use, university and college sectors, including student accommodation. Thier ethos has created a culture where a happy team can grow personally and professionally with contribution and achievement being recognised and rewarded. The flexible, approachable yet professional style promotes effective communication and encourages creativity throughout all our projects and instructions and supports the excellent, long-standing relationships have been built with clients. The vision is to become the number one customer experience service provider in the UK Built Environment sector. The Role We are looking for a talented and skilled Chartered senior surveyor professional to work across both the advisory and consultant side, and the more project driven parts of our business. There is likely to be a project bias with the expectation that the candidate will be responsible for a number of projects, acting either as the contract administrator or as a lead consultant / project manager. The consultant and advisory work will include core building surveying functions such as defects diagnosis, planned maintenance programming, landlord and tenant matters, reinstatement cost assessments, party wall and general advice. It is possible that a suitably qualified and experienced quantity surveyor might fit the bill, particularly where a lack of experience in non-project building surveying skills is offset by project management/cost, and contract knowledge. The projects are likely to range in value from circa £500K up to circa £10m. Typical projects include exterior renovation contracts, internal common parts and design work, private refurbishment projects and major façade remediation schemes. Knowledge and experience of the JCT suite of contracts is an absolute must. Knowledge of other contracts, such as NEC, would be helpful, and experience in a range of procurement routes and forms of contract is expected. The ability to lead a project team effectively is also a prerequisite. The candidate will be self-motivated, efficient and organised in equal measure, and an all-round high achiever. Opportunities will exist for the successful candidate s progression as the company continues to grow, subject to performance and contribution. Location & Flexible Working The role is intended to have a bias towards the North West and North East and in part the Midlands. The successful candidate will operate out of our Manchester office. The role will require site inspections and meetings and so we fully anticipate a hybrid combination of in-office and remote working. Candidate Requirements The successful candidate will be expected to meet the following criteria. • Qualifications: Degree educated with a relevant building surveying qualification. • RICS accredited qualification preferred; candidates willing to work towards RICS accreditation will be considered. • Experience: Minimum 5 years post-qualification experience in building surveying with demonstrable experience across residential, commercial and refurbishment projects. • Communication: Clear, confident written and verbal communication with clients, contractors and project teams. • Personal attributes: Organised, proactive, commercially aware and able to prioritise competing demands. The Package Competitive salary (dependent upon experience). Bonus. Pension. Private healthcare. Gym membership. CPD, training & career progression. 25 days holiday plus period between Christmas & New Year. For futher inforamtion and a confidential discussion, please contact Danny on (phone number removed) / (url removed)
08/07/2026
Full time
Senior / Associate Building Surveyor Senior / Associate Building Surveyor MRICS / Manchester. Our client are a multi-disciplinary Built Environment Consultancy providing high class services in surveying, engineering, project management, cost consultancy, compliance and fire safety throughout England, Wales and Scotland. Providing fire engineering, building surveying, cost consultancy and project management services across multiple sectors, and we are one of the leading firms dealing with high-risk buildings in residential, mixed use, university and college sectors, including student accommodation. Thier ethos has created a culture where a happy team can grow personally and professionally with contribution and achievement being recognised and rewarded. The flexible, approachable yet professional style promotes effective communication and encourages creativity throughout all our projects and instructions and supports the excellent, long-standing relationships have been built with clients. The vision is to become the number one customer experience service provider in the UK Built Environment sector. The Role We are looking for a talented and skilled Chartered senior surveyor professional to work across both the advisory and consultant side, and the more project driven parts of our business. There is likely to be a project bias with the expectation that the candidate will be responsible for a number of projects, acting either as the contract administrator or as a lead consultant / project manager. The consultant and advisory work will include core building surveying functions such as defects diagnosis, planned maintenance programming, landlord and tenant matters, reinstatement cost assessments, party wall and general advice. It is possible that a suitably qualified and experienced quantity surveyor might fit the bill, particularly where a lack of experience in non-project building surveying skills is offset by project management/cost, and contract knowledge. The projects are likely to range in value from circa £500K up to circa £10m. Typical projects include exterior renovation contracts, internal common parts and design work, private refurbishment projects and major façade remediation schemes. Knowledge and experience of the JCT suite of contracts is an absolute must. Knowledge of other contracts, such as NEC, would be helpful, and experience in a range of procurement routes and forms of contract is expected. The ability to lead a project team effectively is also a prerequisite. The candidate will be self-motivated, efficient and organised in equal measure, and an all-round high achiever. Opportunities will exist for the successful candidate s progression as the company continues to grow, subject to performance and contribution. Location & Flexible Working The role is intended to have a bias towards the North West and North East and in part the Midlands. The successful candidate will operate out of our Manchester office. The role will require site inspections and meetings and so we fully anticipate a hybrid combination of in-office and remote working. Candidate Requirements The successful candidate will be expected to meet the following criteria. • Qualifications: Degree educated with a relevant building surveying qualification. • RICS accredited qualification preferred; candidates willing to work towards RICS accreditation will be considered. • Experience: Minimum 5 years post-qualification experience in building surveying with demonstrable experience across residential, commercial and refurbishment projects. • Communication: Clear, confident written and verbal communication with clients, contractors and project teams. • Personal attributes: Organised, proactive, commercially aware and able to prioritise competing demands. The Package Competitive salary (dependent upon experience). Bonus. Pension. Private healthcare. Gym membership. CPD, training & career progression. 25 days holiday plus period between Christmas & New Year. For futher inforamtion and a confidential discussion, please contact Danny on (phone number removed) / (url removed)
Sales Executive My client are a leading, award-winning housing developer who deliver new build homes in the North West region. They have a requirement for an ambitious Sales Executive to join their sales team on a developments based in Wirral. About the role of a Sales Executive The Sales Executive job will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Executive Maintaining presentation of the sales office and show area complex (including signage, flags, gardens and customer car parking areas) Meeting and greeting potential and existing clients in a professional manner Providing excellent customer service skills throughout the sales journey Answering enquiry calls and responding to new leads effectively Organising customer appointments (viewing show homes etc) Ensuring all potential purchasers are qualified following company procedure Dealing with the day to day administration in line with running a sales office Holding build sales meeting with site manager discussing all plots build progress and discuss any up and coming completions, issues etc. Keeping COINS up to date Checking plots and carrying out home ready inspections when CML is received Liaising with internal departments (site manager and head office) Keeping close contact with Sales Manager (reporting any issues or updates) Liaising with any external departments (surveyors, estate agents, financial advisors, solicitors) Ensure GDPR guidelines/privacy policies are being adhered to Daily usage of Personal Alarm system Requirements for a Sales Executive Suitable applicants must have a strong sales background with proven experience in a similar role within the new homes industry or estate agency. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast moving sales environment. GCSE Maths and English Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems 35 hours per week, working Thursday to Monday between 10am - 5pm. Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion. Driving license and own vehicle What we offer for a Sales Executive Salary of 27,000 Car allowance & mileage Competitive commission scheme 26 days holidays plus holiday buy back scheme of up to 5 days Private medical insurance If you're interested in this Sales Executive role, please apply with an up-to-date copy of your CV.
08/07/2026
Full time
Sales Executive My client are a leading, award-winning housing developer who deliver new build homes in the North West region. They have a requirement for an ambitious Sales Executive to join their sales team on a developments based in Wirral. About the role of a Sales Executive The Sales Executive job will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Executive Maintaining presentation of the sales office and show area complex (including signage, flags, gardens and customer car parking areas) Meeting and greeting potential and existing clients in a professional manner Providing excellent customer service skills throughout the sales journey Answering enquiry calls and responding to new leads effectively Organising customer appointments (viewing show homes etc) Ensuring all potential purchasers are qualified following company procedure Dealing with the day to day administration in line with running a sales office Holding build sales meeting with site manager discussing all plots build progress and discuss any up and coming completions, issues etc. Keeping COINS up to date Checking plots and carrying out home ready inspections when CML is received Liaising with internal departments (site manager and head office) Keeping close contact with Sales Manager (reporting any issues or updates) Liaising with any external departments (surveyors, estate agents, financial advisors, solicitors) Ensure GDPR guidelines/privacy policies are being adhered to Daily usage of Personal Alarm system Requirements for a Sales Executive Suitable applicants must have a strong sales background with proven experience in a similar role within the new homes industry or estate agency. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast moving sales environment. GCSE Maths and English Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems 35 hours per week, working Thursday to Monday between 10am - 5pm. Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites on occasion. Driving license and own vehicle What we offer for a Sales Executive Salary of 27,000 Car allowance & mileage Competitive commission scheme 26 days holidays plus holiday buy back scheme of up to 5 days Private medical insurance If you're interested in this Sales Executive role, please apply with an up-to-date copy of your CV.
Specification Sales Manager / Aluminium Window, Door & Curtain Wall Systems Product Knowledge: Aluminium Window, Door & Curtain Wall Sales Territory: London / South East Route to Market: Architectural Construction Industry / Specification Selling to Architects, Main Contractors & Local Authorities. Salary / Package: £60k - £75k DOE + Bonus + Car + Pension. The Company: A successful Aluminium Windows, Doors & Curtain Wall systems company supplying the architectural construction industry are currently developing their commercial team. As part of this development the company would like to secure a Specification Sales Manager to manage and develop Architect, Main Contractor & Local Authority contacts within the London and South East areas with a view to identify new and future projects and secure specifications utilising the company s product portfolio. Responsibilities: • The Specification Sales Manager will be looking to grow relationships and partnerships with Architects, Main Contractors and Local Authorities across London & the South East • The positon will be a 30/70 split between further developing an existing network of contacts and identifying potential new contacts and partnerships. This is with a view to generating specifications lifting the exposure of the company brand and product portfolio offerings for construction projects nationwide. • Identifying leads and architectural projects across the South and beyond utilising a range of mediums such as online project database s, networking with contacts (Architects, Main Contractors & Local Authorities) Local & trade press and fabricator partnerships amongst others. • Working closely with your fellow Accounts Manager (Fabricator Market) on patch to focus on identifying projects and carry secured specifications through to tendering with the company s fabricator customer base. • Effective communication with the sales and commercial department across the company to facilitate overall project and specification control. Experience Required: • Experience of specification sales within the aluminium glazing and facade industry or similar window and door systems. Other building envelope products such as Ironmongery/Hardware, Cladding, Rainscreen, Insulation or Roofing products would be considered. • The role will suit a highly organised and driven sales individual with experience in liaising with architects, contractors and local authorities with a view to securing specifications on architectural projects. • The company are looking for a good team player who will work well with colleagues at all levels within the business. • A highly organised individual who can identify, manage and secure product specification on architectural projects from cradle to grave. If you are a Business Development Manager / Area Sales Manager / Regional Sales Manager / Specifications Sales / Territory Manager / Project Consultant / Architectural Advisor or Architectural Project Manager then this position may be of interest to you. If you would like to apply for this position please forward a copy of your CV for consideration. For further details and information please contact Christian Golding on the Tel number attached or email. Ørsted Recruitment Ltd operates within the construction products industry across a range of products and services.
08/07/2026
Full time
Specification Sales Manager / Aluminium Window, Door & Curtain Wall Systems Product Knowledge: Aluminium Window, Door & Curtain Wall Sales Territory: London / South East Route to Market: Architectural Construction Industry / Specification Selling to Architects, Main Contractors & Local Authorities. Salary / Package: £60k - £75k DOE + Bonus + Car + Pension. The Company: A successful Aluminium Windows, Doors & Curtain Wall systems company supplying the architectural construction industry are currently developing their commercial team. As part of this development the company would like to secure a Specification Sales Manager to manage and develop Architect, Main Contractor & Local Authority contacts within the London and South East areas with a view to identify new and future projects and secure specifications utilising the company s product portfolio. Responsibilities: • The Specification Sales Manager will be looking to grow relationships and partnerships with Architects, Main Contractors and Local Authorities across London & the South East • The positon will be a 30/70 split between further developing an existing network of contacts and identifying potential new contacts and partnerships. This is with a view to generating specifications lifting the exposure of the company brand and product portfolio offerings for construction projects nationwide. • Identifying leads and architectural projects across the South and beyond utilising a range of mediums such as online project database s, networking with contacts (Architects, Main Contractors & Local Authorities) Local & trade press and fabricator partnerships amongst others. • Working closely with your fellow Accounts Manager (Fabricator Market) on patch to focus on identifying projects and carry secured specifications through to tendering with the company s fabricator customer base. • Effective communication with the sales and commercial department across the company to facilitate overall project and specification control. Experience Required: • Experience of specification sales within the aluminium glazing and facade industry or similar window and door systems. Other building envelope products such as Ironmongery/Hardware, Cladding, Rainscreen, Insulation or Roofing products would be considered. • The role will suit a highly organised and driven sales individual with experience in liaising with architects, contractors and local authorities with a view to securing specifications on architectural projects. • The company are looking for a good team player who will work well with colleagues at all levels within the business. • A highly organised individual who can identify, manage and secure product specification on architectural projects from cradle to grave. If you are a Business Development Manager / Area Sales Manager / Regional Sales Manager / Specifications Sales / Territory Manager / Project Consultant / Architectural Advisor or Architectural Project Manager then this position may be of interest to you. If you would like to apply for this position please forward a copy of your CV for consideration. For further details and information please contact Christian Golding on the Tel number attached or email. Ørsted Recruitment Ltd operates within the construction products industry across a range of products and services.
IRPM-Qualified Block Property Manager - 6-Month ContractLondon We're partnering with a leading global organisation to recruit an experienced IRPM-qualified Property Manager to support a key Build to Rent (BTR) client portfolio on a 6 month contract. This is an excellent opportunity for a highly organised and commercially minded property professional who thrives in a client-facing environment and enjoys managing complex residential developments across the UK. The Role You'll take responsibility for managing a portfolio of developments nationwide, acting as a trusted advisor to both clients and internal stakeholders. Working closely with your wider team, you'll ensure the highest standards of compliance, reporting and customer service are consistently delivered. What We're Looking For IRPM qualification is essential Proven experience in client relationship management Previous experience within Build to Rent is highly desirable Candidates from new build residential development will also be considered Strong experience managing high-rise residential blocks Excellent working knowledge of the Building Safety Act and current residential legislation Up-to-date understanding of compliance requirements relating to high-rise buildings Service charge experience is essential, including working alongside accountants on budgeting and reconciliations Experience producing reports and presenting information to clients and senior stakeholders Ability to manage upwards within an organisation while effectively utilising support from wider teams to achieve objectives Strong administrative skills with experience using property management databases and CRM systems Outstanding communication and organisational skills What's on Offer Opportunity to work with a prestigious global organisation Exposure to a significant Build to Rent portfolio across the UK Occasional travel to developments nationwide A day working from home each week If you're an experienced property professional looking for your next contract opportunity and have the expertise to navigate today's evolving regulatory landscape, we'd love to hear from you. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
08/07/2026
Full time
IRPM-Qualified Block Property Manager - 6-Month ContractLondon We're partnering with a leading global organisation to recruit an experienced IRPM-qualified Property Manager to support a key Build to Rent (BTR) client portfolio on a 6 month contract. This is an excellent opportunity for a highly organised and commercially minded property professional who thrives in a client-facing environment and enjoys managing complex residential developments across the UK. The Role You'll take responsibility for managing a portfolio of developments nationwide, acting as a trusted advisor to both clients and internal stakeholders. Working closely with your wider team, you'll ensure the highest standards of compliance, reporting and customer service are consistently delivered. What We're Looking For IRPM qualification is essential Proven experience in client relationship management Previous experience within Build to Rent is highly desirable Candidates from new build residential development will also be considered Strong experience managing high-rise residential blocks Excellent working knowledge of the Building Safety Act and current residential legislation Up-to-date understanding of compliance requirements relating to high-rise buildings Service charge experience is essential, including working alongside accountants on budgeting and reconciliations Experience producing reports and presenting information to clients and senior stakeholders Ability to manage upwards within an organisation while effectively utilising support from wider teams to achieve objectives Strong administrative skills with experience using property management databases and CRM systems Outstanding communication and organisational skills What's on Offer Opportunity to work with a prestigious global organisation Exposure to a significant Build to Rent portfolio across the UK Occasional travel to developments nationwide A day working from home each week If you're an experienced property professional looking for your next contract opportunity and have the expertise to navigate today's evolving regulatory landscape, we'd love to hear from you. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Sales Advisor My client are a leading housing developer who deliver new build homes across the country. They currently have a requirement for an ambitious Sales Advisor who is looking to join a successful sales team to grow with the company, expanding their knowledge in the housing industry About the role of a Sales Advisor The Sales Advisor is responsible for the day-to-day sales activities on a development, providing excellent customer service and helping buyers throughout the sales process. Managed sales from initial enquiry and reservation through to contract exchange and completion, while working towards and achieving sales targets Responsibilities for a Sales Advisor Achieve sales targets and support the overall sales performance of the development Guide customers through the buying process from enquiry to completion Liaise with customers, solicitors and mortgage advisors to help progress sales Provide support to customers after completion, dealing with any queries or issues Work with the Sales Manager and wider team to maximise sales opportunities Maintain the presentation of the sales office, show homes and development Build a good knowledge of the properties and development to provide accurate information Show customers around the development and available homes Ensure all visitors follow health and safety procedures while on site Keep customer records up to date using the CRM system Arrange customer appointments with the Site Manager Attend regular sales and site meetings Follow company policies, procedures and industry regulations Requirements for a Sales Advisor Achieve sales targets and support the overall sales performance of the development. Guide customers through the buying process from enquiry to completion. Liaise with customers, solicitors and mortgage advisors to help progress sales. Provide support to customers after completion, dealing with any queries or issues. Work with the Sales Manager and wider team to maximise sales opportunities. Maintain the presentation of the sales office, show homes and development. Build a good knowledge of the properties and development to provide accurate information. Show customers around the development and available homes. Ensure all visitors follow health and safety procedures while on site. Keep customer records up to date using the CRM system. Arrange customer appointments with the Site Manager. Attend regular sales and site meetings. Follow company policies, procedures and industry regulations. What we offer for a Sales Consultant Salary of 26,000 OTE (Structure can be discussed during the application process) 25 Days Holidays + Bank Holidays Contributionary pension scheme Access to discounts and benefits portal Holiday purchase scheme Cycle to work scheme Excellent training and career progression opportunities The chance to work across a variety of successful developments If you're interested in this Sales Advisor role, please apply with an up-to-date copy of your CV, or get in touch with Sana in our Bolton office on (phone number removed) for further details
07/07/2026
Full time
Sales Advisor My client are a leading housing developer who deliver new build homes across the country. They currently have a requirement for an ambitious Sales Advisor who is looking to join a successful sales team to grow with the company, expanding their knowledge in the housing industry About the role of a Sales Advisor The Sales Advisor is responsible for the day-to-day sales activities on a development, providing excellent customer service and helping buyers throughout the sales process. Managed sales from initial enquiry and reservation through to contract exchange and completion, while working towards and achieving sales targets Responsibilities for a Sales Advisor Achieve sales targets and support the overall sales performance of the development Guide customers through the buying process from enquiry to completion Liaise with customers, solicitors and mortgage advisors to help progress sales Provide support to customers after completion, dealing with any queries or issues Work with the Sales Manager and wider team to maximise sales opportunities Maintain the presentation of the sales office, show homes and development Build a good knowledge of the properties and development to provide accurate information Show customers around the development and available homes Ensure all visitors follow health and safety procedures while on site Keep customer records up to date using the CRM system Arrange customer appointments with the Site Manager Attend regular sales and site meetings Follow company policies, procedures and industry regulations Requirements for a Sales Advisor Achieve sales targets and support the overall sales performance of the development. Guide customers through the buying process from enquiry to completion. Liaise with customers, solicitors and mortgage advisors to help progress sales. Provide support to customers after completion, dealing with any queries or issues. Work with the Sales Manager and wider team to maximise sales opportunities. Maintain the presentation of the sales office, show homes and development. Build a good knowledge of the properties and development to provide accurate information. Show customers around the development and available homes. Ensure all visitors follow health and safety procedures while on site. Keep customer records up to date using the CRM system. Arrange customer appointments with the Site Manager. Attend regular sales and site meetings. Follow company policies, procedures and industry regulations. What we offer for a Sales Consultant Salary of 26,000 OTE (Structure can be discussed during the application process) 25 Days Holidays + Bank Holidays Contributionary pension scheme Access to discounts and benefits portal Holiday purchase scheme Cycle to work scheme Excellent training and career progression opportunities The chance to work across a variety of successful developments If you're interested in this Sales Advisor role, please apply with an up-to-date copy of your CV, or get in touch with Sana in our Bolton office on (phone number removed) for further details
Looking to take your mortgage career to the next level? This is your opportunity to join a growing, ambitious team where your success is rewarded. Why Join Us? The team is expanding, and this the perfect time to join this successful mortgage team. As a Mortgage Advisor, you'll build lasting relationships, provide trusted financial guidance and help customers through one of the biggest decisions they'll ever make. With warm leads, strong estate agency partnerships and dedicated administrative support, you'll have everything you need to focus on delivering exceptional advice and growing your earnings. You'll also be joining a business that: Rewards success with uncapped commission and industry-leading incentives. Gives back to local communities through significant charitable fundraising initiatives. The Role As a Mortgage Advisor, you'll play a key role in helping customers achieve their property ambitions while growing your own successful business. Your responsibilities will include: Providing expert mortgage advice tailored to each customer's individual needs. Recommending appropriate protection and insurance products through Legal & General to support customers and add value. Building strong relationships with estate agency colleagues to maximise referrals and business opportunities. Proactively generating new business through customer contact and lead follow-up. Achieving and exceeding sales and performance targets. Ensuring all advice and recommendations remain fully compliant with FCA regulations. Delivering an outstanding customer experience from initial enquiry through to completion. About You We're looking for someone who is motivated, customer-focused and passionate about helping people secure their dream home. You'll have: CeMAP 1 qualification (or equivalent) . Previous experience providing mortgage advice. A proven ability to build strong relationships and generate business. A target-driven mindset with the ambition to maximise your earnings. Excellent communication and interpersonal skills. A professional, articulate and well-presented approach. The ability to perform in a fast-paced, results-driven environment while maintaining exceptional customer service. Ready to Build Your Future? If you're looking for a role with uncapped earning potential, outstanding support, genuine career progression and the opportunity to make a real difference to customers' lives, we'd love to hear from you. Apply today and start your next chapter!
07/07/2026
Full time
Looking to take your mortgage career to the next level? This is your opportunity to join a growing, ambitious team where your success is rewarded. Why Join Us? The team is expanding, and this the perfect time to join this successful mortgage team. As a Mortgage Advisor, you'll build lasting relationships, provide trusted financial guidance and help customers through one of the biggest decisions they'll ever make. With warm leads, strong estate agency partnerships and dedicated administrative support, you'll have everything you need to focus on delivering exceptional advice and growing your earnings. You'll also be joining a business that: Rewards success with uncapped commission and industry-leading incentives. Gives back to local communities through significant charitable fundraising initiatives. The Role As a Mortgage Advisor, you'll play a key role in helping customers achieve their property ambitions while growing your own successful business. Your responsibilities will include: Providing expert mortgage advice tailored to each customer's individual needs. Recommending appropriate protection and insurance products through Legal & General to support customers and add value. Building strong relationships with estate agency colleagues to maximise referrals and business opportunities. Proactively generating new business through customer contact and lead follow-up. Achieving and exceeding sales and performance targets. Ensuring all advice and recommendations remain fully compliant with FCA regulations. Delivering an outstanding customer experience from initial enquiry through to completion. About You We're looking for someone who is motivated, customer-focused and passionate about helping people secure their dream home. You'll have: CeMAP 1 qualification (or equivalent) . Previous experience providing mortgage advice. A proven ability to build strong relationships and generate business. A target-driven mindset with the ambition to maximise your earnings. Excellent communication and interpersonal skills. A professional, articulate and well-presented approach. The ability to perform in a fast-paced, results-driven environment while maintaining exceptional customer service. Ready to Build Your Future? If you're looking for a role with uncapped earning potential, outstanding support, genuine career progression and the opportunity to make a real difference to customers' lives, we'd love to hear from you. Apply today and start your next chapter!
Estate Agent Assistant Branch Manager You will receive an initial 6 month guaranteed salary of £40,000. Thereafter, you will be offered a basic salary of £20,000 PLUS you will receive 0.5% of the office completions (paid monthly) of your personal listings being sold PLUS 0.5% of the office completions (paid monthly) for hitting your sales target and targets are very realistic with on target earnings of between £60,000 and £70,000. Plus potential of up to 16% personal commission to be earned. Estate Agent Assistant Branch Manager If you are looking for your next career move up the property ladder we would like to hear from you. They will also offer the opportunity to be fast tracked to become a Lister. Estate Agent Assistant Branch Manager You will have the necessary attributes to be a champion of Residential Property Valuations and Listings in your area. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Valuation and Listing of residential properties, whilst maximising fees and for sale boards. Estate Agent Assistant Branch Manager Initial 6 month guaranteed salary of £40,000. Basic salary £20,000 plus 1% of the office completions paid monthly with realistic on target earnings of between £60,000 and £70,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
07/07/2026
Full time
Estate Agent Assistant Branch Manager You will receive an initial 6 month guaranteed salary of £40,000. Thereafter, you will be offered a basic salary of £20,000 PLUS you will receive 0.5% of the office completions (paid monthly) of your personal listings being sold PLUS 0.5% of the office completions (paid monthly) for hitting your sales target and targets are very realistic with on target earnings of between £60,000 and £70,000. Plus potential of up to 16% personal commission to be earned. Estate Agent Assistant Branch Manager If you are looking for your next career move up the property ladder we would like to hear from you. They will also offer the opportunity to be fast tracked to become a Lister. Estate Agent Assistant Branch Manager You will have the necessary attributes to be a champion of Residential Property Valuations and Listings in your area. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager Key objectives: Valuation and Listing of residential properties, whilst maximising fees and for sale boards. Estate Agent Assistant Branch Manager Initial 6 month guaranteed salary of £40,000. Basic salary £20,000 plus 1% of the office completions paid monthly with realistic on target earnings of between £60,000 and £70,000. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agency Branch Secretary £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Car driver essential with use of pool car in the office as you will assist with the odd viewing. Applications will only be considered from candidates with current or previous experience working within the residential property sector as either a Secretary or Administrator in either residential sales, lettings or property management. Estate Agency Branch Secretary An independent Estate Agency, are now looking for an Estate Agency Branch Administrator to join the team. Estate Agency Branch Secretary The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries. The pace is fast, yet every client enquiry needs to be dealt with professionally and compliantly. Estate Agency Branch Secretary Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis. You will require excellent working knowledge of MS packages such as Word, Excel & Outlook. Downloading pictures and floorplans, sorting out Energy Performance Certificates, GDPR. You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters. You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the sales and lettings teams with applicant registration and supporting paperwork. Sales administration duties will include typing of property particulars, confirming sales in writing, updating window cards, typing valuation reports, accounting and other ad-hoc duties. Therefore excellent communication skills both electronically and verbally are essential. You will also assist in carrying out property viewings as and when required. Estate Agency Branch Secretary £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
07/07/2026
Full time
Estate Agency Branch Secretary £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Car driver essential with use of pool car in the office as you will assist with the odd viewing. Applications will only be considered from candidates with current or previous experience working within the residential property sector as either a Secretary or Administrator in either residential sales, lettings or property management. Estate Agency Branch Secretary An independent Estate Agency, are now looking for an Estate Agency Branch Administrator to join the team. Estate Agency Branch Secretary The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries. The pace is fast, yet every client enquiry needs to be dealt with professionally and compliantly. Estate Agency Branch Secretary Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis. You will require excellent working knowledge of MS packages such as Word, Excel & Outlook. Downloading pictures and floorplans, sorting out Energy Performance Certificates, GDPR. You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters. You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the sales and lettings teams with applicant registration and supporting paperwork. Sales administration duties will include typing of property particulars, confirming sales in writing, updating window cards, typing valuation reports, accounting and other ad-hoc duties. Therefore excellent communication skills both electronically and verbally are essential. You will also assist in carrying out property viewings as and when required. Estate Agency Branch Secretary £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Murphy is recruiting for a SHES Advisor to work with Energy on Hackney Waltham Cross Upgrade Project. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy SHES Advisor: Advise and aid Managers and Supervisors to discharge their Health & Safety responsibilities towards employees as defined by Legislation and Company procedure Ensure that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required Aid management teams to ensure compliance with all requirements stipulated in the SHESQ Plans. Carry out accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences Manage and collate the data on SHESQ related issues to find areas for continuous improvement through trends and data analysis Assist and manage the audit programme; carry out audits when required Participate in working groups / forums as required Participate in the work of committees and joint consultations affecting the workforce as required Monitoring of equipment Implement Best Practice and actively seeking innovations to introduce into the Business Unit Still interested, does this sound like you? Previous experience within a SHES Advisor, Health & Safety, or similar position. Experience on Civil Engineering / Construction Projects. SHES Membership i.e. NEBOSH qualified Solid understanding of the requirements of the ISO 9001, 14001 and BS OHSAS 18001 standards
03/07/2026
Full time
Murphy is recruiting for a SHES Advisor to work with Energy on Hackney Waltham Cross Upgrade Project. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy SHES Advisor: Advise and aid Managers and Supervisors to discharge their Health & Safety responsibilities towards employees as defined by Legislation and Company procedure Ensure that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required Aid management teams to ensure compliance with all requirements stipulated in the SHESQ Plans. Carry out accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences Manage and collate the data on SHESQ related issues to find areas for continuous improvement through trends and data analysis Assist and manage the audit programme; carry out audits when required Participate in working groups / forums as required Participate in the work of committees and joint consultations affecting the workforce as required Monitoring of equipment Implement Best Practice and actively seeking innovations to introduce into the Business Unit Still interested, does this sound like you? Previous experience within a SHES Advisor, Health & Safety, or similar position. Experience on Civil Engineering / Construction Projects. SHES Membership i.e. NEBOSH qualified Solid understanding of the requirements of the ISO 9001, 14001 and BS OHSAS 18001 standards
Overview We are seeking a proactive and experienced Site Supervisor to oversee daily operations at our site. The successful candidate will be responsible for managing teams, ensuring safety standards, and maintaining high levels of customer satisfaction. This role offers an excellent opportunity for individuals with strong leadership skills and a passion for delivering quality service in a dynamic environment. Experience in clean water storage reservoir maintenance works would be a benefit. Knowledge of industry repair methods such as concrete joint repairs, waterproofing, membrane installation, drainage installation, pipework installations & modifications. Skills Proven experience in a supervisory or managerial role within a similar industry. Strong driving skills with a valid driving licence. Excellent communication skills in English, both written and verbal. Demonstrated ability to deliver exceptional customer service under pressure. Outstanding organisational skills with the ability to manage multiple priorities efficiently. Ability to lead by example, motivate teams, and resolve conflicts professionally. Good understanding of health and safety regulations relevant to the industry. This position is ideal for motivated individuals who thrive in fast-paced environments and are committed to maintaining high standards of service delivery. The role offers opportunities for professional development within a supportive organisation dedicated to excellence in service provision. Tickets requirements SMSTS NRSWA Supervisor EUSR Thames Water passport (can organise if expiring/ needed) First Aid Manual Handling Desirable tickets Temporary Works Confined Space EUSR Monday to Friday. However this is emergency works so there is guaranteed overtime and weekend work. Fuel and van provided as need to be willing to cover the whole Thames Water region. For more information please contact us and one of our advisors will come back to you.
03/07/2026
Full time
Overview We are seeking a proactive and experienced Site Supervisor to oversee daily operations at our site. The successful candidate will be responsible for managing teams, ensuring safety standards, and maintaining high levels of customer satisfaction. This role offers an excellent opportunity for individuals with strong leadership skills and a passion for delivering quality service in a dynamic environment. Experience in clean water storage reservoir maintenance works would be a benefit. Knowledge of industry repair methods such as concrete joint repairs, waterproofing, membrane installation, drainage installation, pipework installations & modifications. Skills Proven experience in a supervisory or managerial role within a similar industry. Strong driving skills with a valid driving licence. Excellent communication skills in English, both written and verbal. Demonstrated ability to deliver exceptional customer service under pressure. Outstanding organisational skills with the ability to manage multiple priorities efficiently. Ability to lead by example, motivate teams, and resolve conflicts professionally. Good understanding of health and safety regulations relevant to the industry. This position is ideal for motivated individuals who thrive in fast-paced environments and are committed to maintaining high standards of service delivery. The role offers opportunities for professional development within a supportive organisation dedicated to excellence in service provision. Tickets requirements SMSTS NRSWA Supervisor EUSR Thames Water passport (can organise if expiring/ needed) First Aid Manual Handling Desirable tickets Temporary Works Confined Space EUSR Monday to Friday. However this is emergency works so there is guaranteed overtime and weekend work. Fuel and van provided as need to be willing to cover the whole Thames Water region. For more information please contact us and one of our advisors will come back to you.
Multi Trades Recruitment is looking for a reliable and organised Customer Care Advisor / Planner to join a busy Facilities Management team. This is a fast-paced role supporting planning and customer service operations, handling customer enquiries while coordinating engineers and operatives to ensure works are delivered efficiently and in line with service level agreements. About the Role: You will act as a key point of contact for customers, managing enquiries via phone, email, and internal systems, while planning and scheduling works for operatives. Key Responsibilities: Handle incoming calls, emails, and portal requests from customers Book and confirm appointments using internal systems (Castleton Maintain) Raise, update and close support tickets via CAFM systems Plan and schedule works for operatives and engineers Manage and update diaries to ensure efficient workflow Monitor and ensure SLAs are met Investigate and resolve customer queries and complaints Arrange follow-on appointments where required Maintain accurate customer records and databases Liaise with site teams, engineers, and stakeholders Carry out customer satisfaction surveys Manage shared inboxes and general administrative duties Support training of new team members where required About You: Essential Skills: Excellent organisational and time management skills Strong customer service and communication skills Ability to work in a fast-paced environment Confident using IT systems including Microsoft Office Professional and reliable approach to work Ability to work independently and as part of a team Desirable Experience: Experience in planning or scheduling roles Experience within Facilities Management or Responsive Repairs Familiarity with CAFM systems (e.g. Castleton Maintain) Understanding of local government, housing associations or service contracts Other Requirements: Full UK driving licence (preferred) Personal Attributes: Self-motivated and proactive Flexible and adaptable Strong communicator Well presented and professional Reliable and team-oriented This is a great opportunity to join a structured and supportive environment with strong progression potential. Please apply with your CV to be considered. INDTEMP
03/07/2026
Seasonal
Multi Trades Recruitment is looking for a reliable and organised Customer Care Advisor / Planner to join a busy Facilities Management team. This is a fast-paced role supporting planning and customer service operations, handling customer enquiries while coordinating engineers and operatives to ensure works are delivered efficiently and in line with service level agreements. About the Role: You will act as a key point of contact for customers, managing enquiries via phone, email, and internal systems, while planning and scheduling works for operatives. Key Responsibilities: Handle incoming calls, emails, and portal requests from customers Book and confirm appointments using internal systems (Castleton Maintain) Raise, update and close support tickets via CAFM systems Plan and schedule works for operatives and engineers Manage and update diaries to ensure efficient workflow Monitor and ensure SLAs are met Investigate and resolve customer queries and complaints Arrange follow-on appointments where required Maintain accurate customer records and databases Liaise with site teams, engineers, and stakeholders Carry out customer satisfaction surveys Manage shared inboxes and general administrative duties Support training of new team members where required About You: Essential Skills: Excellent organisational and time management skills Strong customer service and communication skills Ability to work in a fast-paced environment Confident using IT systems including Microsoft Office Professional and reliable approach to work Ability to work independently and as part of a team Desirable Experience: Experience in planning or scheduling roles Experience within Facilities Management or Responsive Repairs Familiarity with CAFM systems (e.g. Castleton Maintain) Understanding of local government, housing associations or service contracts Other Requirements: Full UK driving licence (preferred) Personal Attributes: Self-motivated and proactive Flexible and adaptable Strong communicator Well presented and professional Reliable and team-oriented This is a great opportunity to join a structured and supportive environment with strong progression potential. Please apply with your CV to be considered. INDTEMP
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
03/07/2026
Contract
The Former Tenancy Arrears Officer is responsible for recovering outstanding debts from former residents, managing repayment arrangements, tracing debtors, and taking appropriate legal action to maximise income recovery for JRHT. The role works closely with residents, Housing Officers and support agencies to deliver effective debt recovery while providing a high standard of customer service and support. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model.JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. Description Manage and recover former tenant arrears, including rent, service charges and rechargeable repairs. Negotiate affordable repayment plans and maintain regular contact with former residents. Trace former tenants using appropriate methods to maximise debt recovery. Prepare cases for legal action and support debt recovery through court processes where necessary. Work closely with Housing Officers and Money & Benefit Advisors to improve collection rates. Provide advice and signpost residents to internal and external support services. Maintain accurate records and customer information on housing management systems. Monitor arrears performance and ensure compliance with policies, procedures and data protection requirements. Profile Experience in housing income management, arrears recovery or debt collection. Strong communication and negotiation skills, with the ability to manage difficult conversations professionally and empathetically. Knowledge of social housing legislation, tenancy agreements and debt recovery processes. Experience preparing cases for legal action, including court proceedings and County Court Judgements (CCJs). Ability to build positive relationships with residents, colleagues and external agencies. Strong organisational skills with the ability to prioritise workloads and meet deadlines. Excellent attention to detail and experience maintaining accurate records and customer data. A proactive and solution-focused approach, with a genuine commitment to supporting residents while maximising income recovery Job Offer 31,000 Salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service. 33 days paid holiday including bank holidays with the option to buy or sell more. Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year. Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal. Emergency Leave, Carers Leave and enhanced new-parent and adoption pay. Health Care Cash Plan and gym membership discounts. Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme.
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
02/07/2026
Full time
Estate Agent Assistant Branch Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Assistant Branch Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Assistant Branch Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Assistant Branch Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Estate Agent Sales Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Sales Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Sales Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Sales Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
02/07/2026
Full time
Estate Agent Sales Manager To £30,000 Basic Salary commensurate with experience £50,000+ On Target Earnings Opportunity to progress to Branch Manager / Partner subject to performance 5 days a week including Saturday 9am to 6pm weekdays, 9am to 5pm Saturday, parking available Are you an existing Senior Negotiator with Property Listing/Valuation experience? Are you feeling unsettled or undervalued within your current position? Or, do you simply wish to progress your career in Estate Agency? If any of these apply, please send in your CV today! Estate Agent Sales Manager This is an exciting opportunity for Top Class Estate Agents to develop their career with an established, forward thinking independent Estate Agency. Estate Agent Sales Manager You will help manage the day to day Estate Agency business working closely with staff to maximise income and profit from a range of products and services. You should have a successful track record in Estate Agency and must genuinely like people and enjoy dealing with them in a business context and believe passionately in delivering a superior customer service. You will need drive and determination to succeed in winning business and creating opportunity. Estate Agent Sales Manager - Key objectives: Responsibility to increase revenue and profitability through the achievement of agreed business targets Setting and reviewing performance standards Development of team members Implementing agreed business plans Listing and selling properties Maintain a compliant business Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Commercial Property Legal Administrator Location: Near Coltishall, North Norwich, Norfolk Salary: Competitive (DOE) Job Type: Permanent Driving Licence: Essential (car driver desirable/required depending on accessibility) Sponsorship: Unfortunately, visa sponsorship is not available. Our client is a growing organisation with an expanding commercial property portfolio, offering excellent career development opportunities within a dynamic and supportive environment. They are seeking a Commercial Property Legal Administrator with experience gained within a law firm, commercial property environment, or in-house legal team. This is an exciting opportunity to play a key role in managing leasing activities across a portfolio of business parks. As the central point of contact for all leasing activity, you will oversee the full lifecycle of commercial leases, from drafting and negotiation through to completion and ongoing administration. You will also work closely with management, sales teams, tenants, and external legal advisors to ensure a professional and seamless leasing process. Key Responsibilities Lease & Legal Documentation Draft, review, and negotiate commercial leases, lease renewals, licences to alter, deeds of surrender, and related legal documentation. Manage the full lease lifecycle from instruction through to completion and ongoing administration. Maintain accurate, compliant, and up-to-date lease records and documentation. Commercial Property & Legal Support Provide guidance on landlord and tenant matters, including lease obligations, rent reviews, service charges, and break clauses. Liaise with external solicitors and other professional advisers as required. Ensure all legal and internal processes are followed efficiently and accurately. Build strong working relationships with internal departments and tenants to deliver an excellent customer experience. About You Previous experience within commercial property, a legal practice, or an in-house legal team. Excellent attention to detail and strong organisational skills. Confident drafting and reviewing legal documentation. Strong communication and relationship-building skills. Commercially aware with the ability to manage multiple priorities. Full UK driving licence. This is an excellent opportunity to join a successful and expanding organisation where you can develop your career within commercial property while making a real impact. To apply, please send your CV to David at Grass Roots Recruitment today.
01/07/2026
Full time
Commercial Property Legal Administrator Location: Near Coltishall, North Norwich, Norfolk Salary: Competitive (DOE) Job Type: Permanent Driving Licence: Essential (car driver desirable/required depending on accessibility) Sponsorship: Unfortunately, visa sponsorship is not available. Our client is a growing organisation with an expanding commercial property portfolio, offering excellent career development opportunities within a dynamic and supportive environment. They are seeking a Commercial Property Legal Administrator with experience gained within a law firm, commercial property environment, or in-house legal team. This is an exciting opportunity to play a key role in managing leasing activities across a portfolio of business parks. As the central point of contact for all leasing activity, you will oversee the full lifecycle of commercial leases, from drafting and negotiation through to completion and ongoing administration. You will also work closely with management, sales teams, tenants, and external legal advisors to ensure a professional and seamless leasing process. Key Responsibilities Lease & Legal Documentation Draft, review, and negotiate commercial leases, lease renewals, licences to alter, deeds of surrender, and related legal documentation. Manage the full lease lifecycle from instruction through to completion and ongoing administration. Maintain accurate, compliant, and up-to-date lease records and documentation. Commercial Property & Legal Support Provide guidance on landlord and tenant matters, including lease obligations, rent reviews, service charges, and break clauses. Liaise with external solicitors and other professional advisers as required. Ensure all legal and internal processes are followed efficiently and accurately. Build strong working relationships with internal departments and tenants to deliver an excellent customer experience. About You Previous experience within commercial property, a legal practice, or an in-house legal team. Excellent attention to detail and strong organisational skills. Confident drafting and reviewing legal documentation. Strong communication and relationship-building skills. Commercially aware with the ability to manage multiple priorities. Full UK driving licence. This is an excellent opportunity to join a successful and expanding organisation where you can develop your career within commercial property while making a real impact. To apply, please send your CV to David at Grass Roots Recruitment today.
SHEQ Advisor Aylesford, Kent £40,000-£45,000 DOE + bens Are you an experienced SHEQ professional who enjoys being out on site, driving standards and making a real impact rather than sitting behind a desk all day? We're recruiting on behalf of a well-established engineering services business looking for a confident SHEQ Advisor to take ownership of health, safety, environmental and quality compliance across multiple operational sites. This isn't a role where you'll be starting from scratch. Strong systems, accreditations and procedures are already established - your focus will be on maintaining high standards, carrying out audits, supporting operational teams and continually improving compliance across the business. You'll work closely with engineers, managers and operational teams, so we're looking for someone who can build relationships, challenge where necessary and confidently influence people at all levels. The Role Reporting into senior management, you'll take responsibility for maintaining the company's SHEQ systems and ensuring continued compliance across both office and operational environments. Responsibilities will include: Conducting regular site audits and inspections Managing and maintaining ISO accreditations and compliance standards Supporting investigations, corrective actions and continuous improvement initiatives Reviewing risk assessments and safe systems of work Providing practical SHEQ advice to operational teams and managers Monitoring legislation and ensuring business compliance Supporting internal and external audits Maintaining SHEQ documentation, records and reporting Promoting a positive safety culture across the organisation Occasional travel to regional depots and customer sites About You We're interested in personality just as much as experience. You'll be someone who enjoys being visible within a business, can confidently engage with engineering teams and isn't afraid to challenge when required. You'll ideally have: NEBOSH General Certificate (essential) Experience within a SHEQ, HSE or Compliance role Strong auditing experience, ideally involving ISO 9001, 14001 and/or 45001 Experience managing or supporting accreditations and compliance systems Experience producing or reviewing RAMS Excellent communication and influencing skills A full UK driving licence Experience within engineering, manufacturing, utilities, facilities management or another fast-paced operational environment IOSH membership would be advantageous but isn't essential. What's on Offer? Salary up to £45,000 depending on experience Car allowance Structured training and professional development Genuine investment in qualifications and career progression Company pension Additional annual leave Employee discounts Company events Long-term career with an established and growing organisation If you're looking for a varied SHEQ role where you can genuinely influence standards, work with operational teams and continue developing your career, we'd love to hear from you. Apply today with your CV for immediate consideration. No sponsorship is available for this position.
01/07/2026
Full time
SHEQ Advisor Aylesford, Kent £40,000-£45,000 DOE + bens Are you an experienced SHEQ professional who enjoys being out on site, driving standards and making a real impact rather than sitting behind a desk all day? We're recruiting on behalf of a well-established engineering services business looking for a confident SHEQ Advisor to take ownership of health, safety, environmental and quality compliance across multiple operational sites. This isn't a role where you'll be starting from scratch. Strong systems, accreditations and procedures are already established - your focus will be on maintaining high standards, carrying out audits, supporting operational teams and continually improving compliance across the business. You'll work closely with engineers, managers and operational teams, so we're looking for someone who can build relationships, challenge where necessary and confidently influence people at all levels. The Role Reporting into senior management, you'll take responsibility for maintaining the company's SHEQ systems and ensuring continued compliance across both office and operational environments. Responsibilities will include: Conducting regular site audits and inspections Managing and maintaining ISO accreditations and compliance standards Supporting investigations, corrective actions and continuous improvement initiatives Reviewing risk assessments and safe systems of work Providing practical SHEQ advice to operational teams and managers Monitoring legislation and ensuring business compliance Supporting internal and external audits Maintaining SHEQ documentation, records and reporting Promoting a positive safety culture across the organisation Occasional travel to regional depots and customer sites About You We're interested in personality just as much as experience. You'll be someone who enjoys being visible within a business, can confidently engage with engineering teams and isn't afraid to challenge when required. You'll ideally have: NEBOSH General Certificate (essential) Experience within a SHEQ, HSE or Compliance role Strong auditing experience, ideally involving ISO 9001, 14001 and/or 45001 Experience managing or supporting accreditations and compliance systems Experience producing or reviewing RAMS Excellent communication and influencing skills A full UK driving licence Experience within engineering, manufacturing, utilities, facilities management or another fast-paced operational environment IOSH membership would be advantageous but isn't essential. What's on Offer? Salary up to £45,000 depending on experience Car allowance Structured training and professional development Genuine investment in qualifications and career progression Company pension Additional annual leave Employee discounts Company events Long-term career with an established and growing organisation If you're looking for a varied SHEQ role where you can genuinely influence standards, work with operational teams and continue developing your career, we'd love to hear from you. Apply today with your CV for immediate consideration. No sponsorship is available for this position.
With a first-class reputation for quality and multiple years as a 5 Housebuilder, our client are looking for a best-in-class Customer Service executive to oversee the entire Customer Journey on their latest flagship development. With ownership spanning from legal completion through to aftercare, you will manage every aspect of the process including Home Demonstrations, Snagging, and the coordination of any remedial works. Key Responsibilities: Be the first point of contact for homeowners following legal completion. Conduct homeowner welcome meetings and explain the aftercare process. Log defects accurately within the customer care system. Prioritise issues according to severity. Arrange inspections where required. Please get in touch for more details and a confidential chat with George. Ref: 4401GM
27/06/2026
Full time
With a first-class reputation for quality and multiple years as a 5 Housebuilder, our client are looking for a best-in-class Customer Service executive to oversee the entire Customer Journey on their latest flagship development. With ownership spanning from legal completion through to aftercare, you will manage every aspect of the process including Home Demonstrations, Snagging, and the coordination of any remedial works. Key Responsibilities: Be the first point of contact for homeowners following legal completion. Conduct homeowner welcome meetings and explain the aftercare process. Log defects accurately within the customer care system. Prioritise issues according to severity. Arrange inspections where required. Please get in touch for more details and a confidential chat with George. Ref: 4401GM
Role Purpose: Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce s standards in regard to health, safety, quality, cost and programme. What you will be doing You will have responsibility for the execution of construction projects with potential values between £50k to £15m, across various Rolls-Royce sites in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the main contractor industry (essential). Experience of working on Building projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). Please Note: You will be required to have a DBS check as part of your role at Integral. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally. Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider
27/06/2026
Full time
Role Purpose: Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce s standards in regard to health, safety, quality, cost and programme. What you will be doing You will have responsibility for the execution of construction projects with potential values between £50k to £15m, across various Rolls-Royce sites in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the main contractor industry (essential). Experience of working on Building projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). Please Note: You will be required to have a DBS check as part of your role at Integral. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally. Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider
