A prestigious Kensington based events and private education establishment in a beautifully renovated site are looking for a reception and facilities manager to take ownership of a unique site that supports education, events, conferences and commercial activity The role will oversee the day-to-day front of house managing a team of 3 day and 2 night receptionists/porters as well as contracted staff. The position is responsible for the high quality presentation of the building including cleaning, porterage and event coordination overseeing room bookings, event logistics and commercial venue activity for internal and external users. We are looking for an experienced reception/facilities manager who has excellent knowledge of: managing a small team being hands on with room set ups and event coordination health and safety responsibilities Hours: 40 hours per week .This role is on a shift rota with the other team members and some weekend coverage will be required (approx. 1 in 4) and the occasional evening work when there is a prestigious event. Benefits: Life assurance, income protection, annual season ticket loan, matching pension contributions and professional development opportunities Holiday: 30 days This is a varied and rewarding opportunity for a proactive facilities professional who enjoys combining operational leadership with customer-facing service in a distinctive and busy environment.
20/08/2026
Full time
A prestigious Kensington based events and private education establishment in a beautifully renovated site are looking for a reception and facilities manager to take ownership of a unique site that supports education, events, conferences and commercial activity The role will oversee the day-to-day front of house managing a team of 3 day and 2 night receptionists/porters as well as contracted staff. The position is responsible for the high quality presentation of the building including cleaning, porterage and event coordination overseeing room bookings, event logistics and commercial venue activity for internal and external users. We are looking for an experienced reception/facilities manager who has excellent knowledge of: managing a small team being hands on with room set ups and event coordination health and safety responsibilities Hours: 40 hours per week .This role is on a shift rota with the other team members and some weekend coverage will be required (approx. 1 in 4) and the occasional evening work when there is a prestigious event. Benefits: Life assurance, income protection, annual season ticket loan, matching pension contributions and professional development opportunities Holiday: 30 days This is a varied and rewarding opportunity for a proactive facilities professional who enjoys combining operational leadership with customer-facing service in a distinctive and busy environment.
Randstad Construction & Property
Durham, County Durham
Support Services Administrator Location: Durham (Full-time in office) Hours: 37 hours/week (8am-4pm or 9am-5pm) Salary: 25,878 per annum + discretionary bonus up to 8% The Role We are looking for an organized and customer-focused Support Services Administrator to keep our local regional office running efficiently. You will serve as the primary point of contact for office support, facilities, and general administrative needs in a fast-paced environment. Key Responsibilities: Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications. Coordinate desk bookings, equipment, and facilities for joiners and leavers. Book and manage travel and accommodation requests. Perform routine compliance checks and maintain accurate operational records. Provide administrative support for company sustainability and social value initiatives. What We Are Looking For: Proven experience in a facilities, receptionist, or administrative role. Strong organizational, communication, and interpersonal skills. Proficiency in Microsoft Office and data management. A proactive, flexible team player with exceptional customer service skills. Desirable: First Aid and Fire Warden certification. What We Offer: Financial Security: Double-matched pension scheme (up to 10% employer contribution), discretionary bonus, 4x salary life assurance, and Perkbox discounts. Time Off: 24 days annual leave (rising to 26) + bank holidays, birthday day off, half-days on Christmas Eve & New Year's Eve, plus paid volunteering time. Wellbeing & Perks: Healthcare cashback scheme, free flu shots, cycle to work scheme, 24/7 EAP, and free onsite parking. How to Apply Submit your application today to join an award-winning business that puts its people first! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
19/08/2026
Full time
Support Services Administrator Location: Durham (Full-time in office) Hours: 37 hours/week (8am-4pm or 9am-5pm) Salary: 25,878 per annum + discretionary bonus up to 8% The Role We are looking for an organized and customer-focused Support Services Administrator to keep our local regional office running efficiently. You will serve as the primary point of contact for office support, facilities, and general administrative needs in a fast-paced environment. Key Responsibilities: Oversee day-to-day office operations, maintenance, supplies, and contractor/landlord communications. Coordinate desk bookings, equipment, and facilities for joiners and leavers. Book and manage travel and accommodation requests. Perform routine compliance checks and maintain accurate operational records. Provide administrative support for company sustainability and social value initiatives. What We Are Looking For: Proven experience in a facilities, receptionist, or administrative role. Strong organizational, communication, and interpersonal skills. Proficiency in Microsoft Office and data management. A proactive, flexible team player with exceptional customer service skills. Desirable: First Aid and Fire Warden certification. What We Offer: Financial Security: Double-matched pension scheme (up to 10% employer contribution), discretionary bonus, 4x salary life assurance, and Perkbox discounts. Time Off: 24 days annual leave (rising to 26) + bank holidays, birthday day off, half-days on Christmas Eve & New Year's Eve, plus paid volunteering time. Wellbeing & Perks: Healthcare cashback scheme, free flu shots, cycle to work scheme, 24/7 EAP, and free onsite parking. How to Apply Submit your application today to join an award-winning business that puts its people first! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Pear Recruitment: Front of House/ Receptionist Location: Dagenham Salary: £28,000 - £30,000 Hours: Mon Fri 10.00am 5.30pm Property experienced necessary Our client is a growing independent estate and lettings agency based in Dagenham. They pride themselves on delivering exceptional customer service and building lasting relationships with landlords, tenants and the council assisting them with social housing. Due to their continued growth and demand, they are looking for a friendly, organised, and professional Front of House Receptionist to become the welcoming face of their busy office. If you're passionate about delivering outstanding customer service and enjoy working in a busy estate agency environment, we'd love to hear from you. Key Responsibilities Greeting clients and visitors in a warm and professional manner. Answering and directing incoming telephone calls. Responding to email and online enquiries. Managing appointments and maintaining office diaries. Supporting the sales and lettings team with general administrative tasks. Maintaining a tidy and welcoming reception area. Handling incoming and outgoing post. Updating customer records and property information using the company's CRM system. Assisting with compliance paperwork and office administration. What We're Looking For Some previous property background Excellent communication and interpersonal skills. A professional, confident, and approachable manner. Strong organisational skills with excellent attention to detail. Ability to multitask and work in a fast-paced environment. Good IT skills, including Microsoft Office. Previous reception, administration, or customer service experience is preferred. Experience within the property industry is advantageous but not essential, as full training will be provided. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
17/08/2026
Full time
Pear Recruitment: Front of House/ Receptionist Location: Dagenham Salary: £28,000 - £30,000 Hours: Mon Fri 10.00am 5.30pm Property experienced necessary Our client is a growing independent estate and lettings agency based in Dagenham. They pride themselves on delivering exceptional customer service and building lasting relationships with landlords, tenants and the council assisting them with social housing. Due to their continued growth and demand, they are looking for a friendly, organised, and professional Front of House Receptionist to become the welcoming face of their busy office. If you're passionate about delivering outstanding customer service and enjoy working in a busy estate agency environment, we'd love to hear from you. Key Responsibilities Greeting clients and visitors in a warm and professional manner. Answering and directing incoming telephone calls. Responding to email and online enquiries. Managing appointments and maintaining office diaries. Supporting the sales and lettings team with general administrative tasks. Maintaining a tidy and welcoming reception area. Handling incoming and outgoing post. Updating customer records and property information using the company's CRM system. Assisting with compliance paperwork and office administration. What We're Looking For Some previous property background Excellent communication and interpersonal skills. A professional, confident, and approachable manner. Strong organisational skills with excellent attention to detail. Ability to multitask and work in a fast-paced environment. Good IT skills, including Microsoft Office. Previous reception, administration, or customer service experience is preferred. Experience within the property industry is advantageous but not essential, as full training will be provided. If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.
Aspire Recruitment
Newcastle Upon Tyne, Tyne And Wear
Front of House / Concierge / Customer Services / Receptionist Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the Role We are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a professional and welcoming reception service to visitors, tenants and guests. Acting as the first point of contact both in person, by telephone and via email. Managing visitor sign-in procedures and maintaining security protocols. Handling enquiries efficiently and directing visitors to the appropriate person or department. Supporting the smooth day-to-day operation of the building. Assisting with the organisation and coordination of events held within the building. Ensuring reception and communal areas remain clean, tidy, professional and presentable at all times. Carrying out light housekeeping and tidying duties to maintain an immaculate environment. Managing diaries, bookings, meeting rooms and visitor arrangements where required. Completing general administration and data entry tasks. Building positive relationships with tenants, visitors, contractors and colleagues. Providing exceptional customer service and resolving queries in a professional manner. Supporting colleagues with additional duties as required. Requirements Previous experience within a Front of House, Reception, Concierge, Customer Service or similar customer-facing role. Excellent communication and interpersonal skills. Strong customer service focus with a friendly, approachable and professional manner. Confident using Microsoft Office and computer systems. Strong organisational skills with the ability to multitask and prioritise workloads. Smart, professional and well-presented appearance. Ability to work independently and use initiative. Positive attitude with a willingness to support the wider team. Happy to assist with light cleaning and tidying duties to maintain high standards throughout the building. Flexible and willing to support events and building activities when required. Desirable Experience Previous experience within property, residential buildings, serviced offices, hotels, hospitality, corporate reception, concierge or workspace environments. Experience supporting events, conferences or hospitality functions. Experience dealing with tenants, residents, guests or corporate clients. What We're Looking For The ideal candidate will be someone who takes pride in delivering outstanding customer service, enjoys interacting with people and understands the importance of creating a positive first impression. You will be professional, reliable, proactive and happy to go the extra mile to ensure the building operates smoothly and maintains the highest standards. £13.45 per hour 24 hours per week Newcastle City Centre Temporary to Permanent Opportunity To apply, call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
14/08/2026
Seasonal
Front of House / Concierge / Customer Services / Receptionist Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the Role We are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a professional and welcoming reception service to visitors, tenants and guests. Acting as the first point of contact both in person, by telephone and via email. Managing visitor sign-in procedures and maintaining security protocols. Handling enquiries efficiently and directing visitors to the appropriate person or department. Supporting the smooth day-to-day operation of the building. Assisting with the organisation and coordination of events held within the building. Ensuring reception and communal areas remain clean, tidy, professional and presentable at all times. Carrying out light housekeeping and tidying duties to maintain an immaculate environment. Managing diaries, bookings, meeting rooms and visitor arrangements where required. Completing general administration and data entry tasks. Building positive relationships with tenants, visitors, contractors and colleagues. Providing exceptional customer service and resolving queries in a professional manner. Supporting colleagues with additional duties as required. Requirements Previous experience within a Front of House, Reception, Concierge, Customer Service or similar customer-facing role. Excellent communication and interpersonal skills. Strong customer service focus with a friendly, approachable and professional manner. Confident using Microsoft Office and computer systems. Strong organisational skills with the ability to multitask and prioritise workloads. Smart, professional and well-presented appearance. Ability to work independently and use initiative. Positive attitude with a willingness to support the wider team. Happy to assist with light cleaning and tidying duties to maintain high standards throughout the building. Flexible and willing to support events and building activities when required. Desirable Experience Previous experience within property, residential buildings, serviced offices, hotels, hospitality, corporate reception, concierge or workspace environments. Experience supporting events, conferences or hospitality functions. Experience dealing with tenants, residents, guests or corporate clients. What We're Looking For The ideal candidate will be someone who takes pride in delivering outstanding customer service, enjoys interacting with people and understands the importance of creating a positive first impression. You will be professional, reliable, proactive and happy to go the extra mile to ensure the building operates smoothly and maintains the highest standards. £13.45 per hour 24 hours per week Newcastle City Centre Temporary to Permanent Opportunity To apply, call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Receptionist Required 26,000 - 28,000 + Package London Hours - 07:00 - 16:00 Start - ASAP This position is ideal for someone who thrives in a fast-paced environment and enjoys a mix of front-of-house and administrative responsibilities. Your professionalism, attention to detail, and excellent interpersonal skills will play a key role in ensuring the smooth day-to-day operation of our office and a welcoming experience for all visitors. Key Responsibilities: Greet and assist visitors and clients in a friendly, professional manner. Answer and manage incoming calls and email enquiries, directing them to the appropriate staff. Support general office administration, including filing, document preparation, and supply management. Schedule appointments and coordinate meeting logistics, including room bookings and catering. Maintain a clean, organized, and welcoming reception area. Provide general administrative support to the management team and other departments as required.
11/08/2026
Full time
Receptionist Required 26,000 - 28,000 + Package London Hours - 07:00 - 16:00 Start - ASAP This position is ideal for someone who thrives in a fast-paced environment and enjoys a mix of front-of-house and administrative responsibilities. Your professionalism, attention to detail, and excellent interpersonal skills will play a key role in ensuring the smooth day-to-day operation of our office and a welcoming experience for all visitors. Key Responsibilities: Greet and assist visitors and clients in a friendly, professional manner. Answer and manage incoming calls and email enquiries, directing them to the appropriate staff. Support general office administration, including filing, document preparation, and supply management. Schedule appointments and coordinate meeting logistics, including room bookings and catering. Maintain a clean, organized, and welcoming reception area. Provide general administrative support to the management team and other departments as required.
BMSL require an Receptionist for an ongoing contract on a construction site in Port Talbot . We offer our Receptionist (Construction Site) : Ongoing Receptionist strator Contract Receptionist Pay £15 per hour Receptionist Working hours - Mon to Fri - 09:00- 17:00 Receptionist Paid Hours 47.5 hours per week. MUST HOLD A CCNSG OR CSCS CARD! Receptionist (Construction Site) will be required to undertake at no cost to you a pre-placement Drugs and Alcohol Test. If the above is of interest, please email your CV
29/07/2026
Contract
BMSL require an Receptionist for an ongoing contract on a construction site in Port Talbot . We offer our Receptionist (Construction Site) : Ongoing Receptionist strator Contract Receptionist Pay £15 per hour Receptionist Working hours - Mon to Fri - 09:00- 17:00 Receptionist Paid Hours 47.5 hours per week. MUST HOLD A CCNSG OR CSCS CARD! Receptionist (Construction Site) will be required to undertake at no cost to you a pre-placement Drugs and Alcohol Test. If the above is of interest, please email your CV
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
29/07/2026
Full time
Job Title: Workplace Services Receptionist/Coordinator Job Objectives and Responsibilities This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Paper initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill