Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
03/07/2026
Full time
Job Title Customer Care Manager Location Wolverhampton (Office Based) Department Customer Care Reports To Operations Director Direct Reports Five Customer Care Coordinators/Administrators Company Size Approximately 600 employees Employment Type Full-Time, Permanent Role Purpose The Customer Care Manager is responsible for leading and developing the Customer Care department, ensuring the delivery of an efficient, professional and customer-focused aftercare service across all construction projects. Managing a team of five employees, the Customer Care Manager oversees the effective handling of customer enquiries, defects and complaints from project completion through the defects liability and warranty periods. Working closely with the Construction, Commercial, Technical and Sales departments, the post holder is responsible for driving service excellence, improving customer satisfaction and ensuring contractual and warranty obligations are fulfilled. This is a hands-on leadership role requiring excellent organisational skills, strong communication, sound commercial awareness and the ability to balance customer expectations with operational priorities. Key Responsibilities The Customer Care Manager will lead, motivate and develop a team of five Customer Care Coordinators and Administrators, creating a culture that promotes accountability, collaboration and outstanding customer service. The role includes setting departmental objectives, undertaking regular performance reviews, identifying training and development opportunities and ensuring that workloads are effectively managed to meet business priorities. The post holder will manage the day-to-day operation of the Customer Care department, ensuring all customer enquiries are logged accurately, acknowledged promptly and resolved within agreed service standards. Acting as the main escalation point for complex customer issues and complaints, the Customer Care Manager will maintain regular communication with customers, ensuring they remain informed throughout the defects resolution process. Responsibility extends to overseeing all reported defects from initial notification through to completion. The Customer Care Manager will coordinate remedial works with Site Managers, Contracts Managers and approved subcontractors, monitor progress against agreed timescales and ensure warranty obligations are fulfilled. The role also requires analysing recurring defects and working collaboratively with operational teams to identify root causes and implement improvements to minimise future occurrences. The Customer Care Manager will investigate complaints thoroughly and professionally, ensuring fair and timely resolutions are achieved while maintaining positive customer relationships. Accurate records of all complaints and corrective actions will be maintained, with trends monitored to identify opportunities for service improvement. The role requires close collaboration with Construction, Commercial, Technical and Sales teams, together with subcontractors and suppliers, to ensure customer issues are resolved efficiently and that information is communicated effectively across the business. The Customer Care Manager will also be responsible for monitoring departmental performance, maintaining accurate records within the company's customer relationship management and defect management systems, reviewing operational processes and implementing continuous improvements to enhance efficiency and customer satisfaction. Regular management reports will be prepared detailing customer satisfaction levels, complaint volumes, outstanding defects, response and completion times, warranty expenditure, contractor performance and departmental productivity. These reports will provide senior management with meaningful analysis and recommendations to support business improvement. The post holder will ensure compliance with company policies and procedures, maintain confidentiality and data protection standards in line with GDPR, and promote safe working practices when coordinating remedial works. Key Performance Indicators Success within the role will be measured through customer satisfaction scores, complaint resolution times, defect completion performance, reduction in outstanding defects, first-time resolution rates, warranty cost management, departmental productivity, responsiveness to customer enquiries and the engagement and performance of the Customer Care team. Person Specification The successful candidate will have significant experience within a Customer Care or Aftercare management role in the construction, housebuilding or property sector. Previous experience managing customer service teams is essential, together with a sound understanding of construction defects, remedial works and complaint resolution processes. The role requires excellent leadership and communication skills, strong organisational ability and the confidence to make informed decisions within a fast-paced environment. The successful individual will demonstrate commercial awareness, exceptional problem-solving skills and the ability to build effective working relationships across multiple departments and with external contractors. Proficiency in Microsoft Office applications and customer relationship management systems is essential. Experience of working with warranty providers such as NHBC, LABC Warranty or Premier Guarantee and knowledge of specialist defect management software would be advantageous. Qualifications Applicants should hold GCSEs, or equivalent qualifications, in English and Mathematics and possess a full UK Driving Licence. A higher-level qualification in Construction, Business Management or Customer Service, together with a recognised leadership or management qualification, would be desirable. Personal Attributes The successful candidate will demonstrate a customer-focused approach, professionalism and integrity in all aspects of their work. They will possess excellent interpersonal skills, resilience under pressure, sound judgement and strong organisational abilities. A proactive attitude towards continuous improvement, combined with the ability to inspire and develop others while taking ownership of departmental performance, will be essential to success in the role. Working Hours The position is a full-time, office-based role located in Wolverhampton, working Monday to Friday for 40 hours per week. Occasional travel to construction sites may be required to support operational activities and customer care requirements. What Success Looks Like Success in this role will be demonstrated by the development of a high-performing Customer Care team, consistently high levels of customer satisfaction, reduced defect resolution times, effective complaint management, strong collaborative relationships across the business and the implementation of continuous improvements that enhance both operational efficiency and the overall customer experience.
Lettings Coordinator You will work for what is essentially the student marketplace who are attending Colchester University. Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Lettings Coordinator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Coordinator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
23/06/2026
Full time
Lettings Coordinator You will work for what is essentially the student marketplace who are attending Colchester University. Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Lettings Coordinator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Coordinator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Lettings Coordinator You will work for what is essentially the student marketplace who are attending Colchester University. Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Lettings Coordinator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Coordinator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
22/06/2026
Full time
Lettings Coordinator You will work for what is essentially the student marketplace who are attending Colchester University. Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Lettings Coordinator Preparing tenancy agreements and related paperwork linked to tenancy renewals Booking appointments with tenants for Property Inspections Processing general enquiries from landlords and tenants Maintaining up-to-date property records on our internal system Providing general administrative support Process renewal data between Microsoft Excel and own internal software system Assist with preparing Tenancy Notices Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork Lettings Coordinator Previous or current experience in some capacity in Lettings Proactive "can do" attitude, with exceptional organisational skills and used to working effectively under pressure Excellent communication skills, both written and verbal You will be a personable, team player, with a professional approach Retain a strong attention to detail IT proficient, you will be familiar with MS Office packages and able to learn quickly Lettings Coordinator The position would suit someone with a flair for administration and organisation. Lettings Coordinator Basic salary to £32,000. Monday to Friday 8.30am to 6.00pm and 1 in 4 Saturdays from 8.30am to 4.00pm with then a full day off in lieu (5 day working week). Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Manager Basic salary up to £36,000 depending on experience. Working from 8.30am to 6.00pm Monday to Friday. Car driver with own car essential as you will carry out the odd property inspection. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance-based issues on a portfolio with 150 properties and you will work alongside an Administrator and the Senior Lettings Negotiator. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary up to £36,000 depending on experience. Working from 8.30am to 6.00pm Monday to Friday. Car driver with own car essential. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
22/06/2026
Full time
Property Manager Basic salary up to £36,000 depending on experience. Working from 8.30am to 6.00pm Monday to Friday. Car driver with own car essential as you will carry out the odd property inspection. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance-based issues on a portfolio with 150 properties and you will work alongside an Administrator and the Senior Lettings Negotiator. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlord and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary up to £36,000 depending on experience. Working from 8.30am to 6.00pm Monday to Friday. Car driver with own car essential. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Mortgage Advisor This is an employed role, working from an office, but with a flexible approach to working pattern. 5 days per week, with a work from home option of 1 or 2 days per week depending on individual circumstances. Option for a self employed package if that is preferred by the candidate. To £29,000 Basic Salary Generous Commission from Outset £65,000 - £85,000+ Realistic On Target Earnings based on current branch performances Other Robust & Lucrative Lead Sources with a vibrant and busy operation Full Admin Support 5 days per week and a potentially negotiable working pattern for the right candidate Our client, a Financial Services brokerage and forward thinking operation, is seeking an experienced Mortgage Advisor to join their flourishing and expanding team. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is progressing and they are looking to offer the right experienced Mortgage Advisor an excellent opportunity to get into the career they have been looking for. Mortgage Advisor - Qualification: CeMAP 1, 2 and 3 are required for this role, or equivalent The successful Mortgage Advisor will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
18/06/2026
Full time
Mortgage Advisor This is an employed role, working from an office, but with a flexible approach to working pattern. 5 days per week, with a work from home option of 1 or 2 days per week depending on individual circumstances. Option for a self employed package if that is preferred by the candidate. To £29,000 Basic Salary Generous Commission from Outset £65,000 - £85,000+ Realistic On Target Earnings based on current branch performances Other Robust & Lucrative Lead Sources with a vibrant and busy operation Full Admin Support 5 days per week and a potentially negotiable working pattern for the right candidate Our client, a Financial Services brokerage and forward thinking operation, is seeking an experienced Mortgage Advisor to join their flourishing and expanding team. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is progressing and they are looking to offer the right experienced Mortgage Advisor an excellent opportunity to get into the career they have been looking for. Mortgage Advisor - Qualification: CeMAP 1, 2 and 3 are required for this role, or equivalent The successful Mortgage Advisor will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Assistant Lettings Manager Realistic on target earnings of £42,000 with a basic salary to £24,000 plus company car or £3,600 car allowance. An exciting position to support the Lettings Manager. Would ideally suit someone already working as a Lettings Manager in a relatively small branch, or alternatively, a Senior Lettings Negotiator or Assistant Lettings Manager in a larger company who believes there are limited opportunities to progress their career further with their existing employerand has limited earning potential. Are you feeling unsettled or undervalued within your current position? Assistant Lettings Manager If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling, listing and closing skills. All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Assistant Lettings Manager From winning new business to motivating your colleagues you must be professional in your approach to every aspect of the process of letting homes. Assistant Lettings Manager Previous Estate Agency lettings experience is essential for this role Assistant Lettings Manager Realistic on target earnings of £42,000 with a basic salary to £24,000 plus company car or £3,600 car allowance. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
18/06/2026
Full time
Assistant Lettings Manager Realistic on target earnings of £42,000 with a basic salary to £24,000 plus company car or £3,600 car allowance. An exciting position to support the Lettings Manager. Would ideally suit someone already working as a Lettings Manager in a relatively small branch, or alternatively, a Senior Lettings Negotiator or Assistant Lettings Manager in a larger company who believes there are limited opportunities to progress their career further with their existing employerand has limited earning potential. Are you feeling unsettled or undervalued within your current position? Assistant Lettings Manager If you consider yourself to be a team player then we have a refreshing position available for a multi skilled Letting Agent with strong selling, listing and closing skills. All staff are expected to be all-rounders so basically everyone in the office can do everyone else's job. Assistant Lettings Manager From winning new business to motivating your colleagues you must be professional in your approach to every aspect of the process of letting homes. Assistant Lettings Manager Previous Estate Agency lettings experience is essential for this role Assistant Lettings Manager Realistic on target earnings of £42,000 with a basic salary to £24,000 plus company car or £3,600 car allowance. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Property Manager Basic salary to £28,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and where, if worked, a day off in lieu will be provided. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance-based issues on a particular portfolio of fully managed properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlords and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary to £28,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home). Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn. .
18/06/2026
Full time
Property Manager Basic salary to £28,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and where, if worked, a day off in lieu will be provided. Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford. You should be working within Residential Property Management. Primarily, the successful individual will be dealing with all maintenance-based issues on a particular portfolio of fully managed properties. Property Manager You will work for a supportive company that encourages personal development and looks to support your career in the property industry. Property Manager Managing maintenance issues reporting back to both the landlord and tenant. Co-ordinating contractor diaries and ensuring reported maintenance issues are attended to and remedied in a timely fashion. Obtain maintenance quotes where necessary. Authorise invoices and utility bills. Deal with all landlords and tenant correspondence. Send out check out reports and negotiate deposit returns. Deal with initial complaints at early stages, where appropriate and able. Referral of sales leads. Property Manager A problem solver and someone who can diagnose basic repairs so as not to waste time. Excellent telephone manner. Good listening and communication skills. Ability to problem solve and diffuse situations. Professional approach to customer service. Strong time management skills. Working knowledge of Microsoft products, Word, Excel, Teams. Can-do attitude. Property Manager Basic salary to £28,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home). Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn. .
Property Management Team Leader Basic Salary negotiable up to £40,000 Further earning opportunities and generous staff benefits Lead. Develop. Improve. We're looking for an experienced Property Management professional to join us as a Property Management Team Leader, leading a team of 4 Property Managers responsible for around 700 fully managed properties within one of the UK's fastest-growing and most recognised property businesses. This is an excellent opportunity for a Property Management Team Leader who enjoys developing people, improving performance and delivering outstanding customer service. Why Join Us? Career Progression Clear opportunities to progress within Property Management leadership and into wider areas of the business, including Lettings, Estate Agency and Operations. Outstanding Support Our Property Managers are backed by specialist teams, including: Dedicated pre-tenancy support Credit control team Local branch support Streamlined processes and systems Ongoing Development Leadership coaching and training Regular development opportunities Recognition and incentive programmes The Role As Property Management Team Leader, you'll oversee the day-to-day operation of the department, ensuring high standards of customer service, compliance and team performance. Key Responsibilities Lead, coach and develop a team of 4 Property Managers Conduct regular 1:1s and performance reviews Monitor KPIs, workloads and service standards Oversee maintenance, compliance, inspections and tenancy end processes Handle escalated complaints and complex cases Drive process improvements and operational efficiency Support recruitment, onboarding and team development Report performance and provide updates to senior leadership About You You'll have: Experience in Residential Property Management Previous leadership, management or mentoring experience Strong knowledge of compliance and property management processes Excellent communication and stakeholder management skills A proactive approach to problem solving and team development Good commercial awareness and KPI management experience What Success Looks Like A motivated, high-performing team Excellent customer service outcomes Improved efficiency and service standards Development of future leaders within the department If you're ready to take the next step in your Property Management career as a Property Management Team Leader and lead a successful team within a growing business, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
16/06/2026
Full time
Property Management Team Leader Basic Salary negotiable up to £40,000 Further earning opportunities and generous staff benefits Lead. Develop. Improve. We're looking for an experienced Property Management professional to join us as a Property Management Team Leader, leading a team of 4 Property Managers responsible for around 700 fully managed properties within one of the UK's fastest-growing and most recognised property businesses. This is an excellent opportunity for a Property Management Team Leader who enjoys developing people, improving performance and delivering outstanding customer service. Why Join Us? Career Progression Clear opportunities to progress within Property Management leadership and into wider areas of the business, including Lettings, Estate Agency and Operations. Outstanding Support Our Property Managers are backed by specialist teams, including: Dedicated pre-tenancy support Credit control team Local branch support Streamlined processes and systems Ongoing Development Leadership coaching and training Regular development opportunities Recognition and incentive programmes The Role As Property Management Team Leader, you'll oversee the day-to-day operation of the department, ensuring high standards of customer service, compliance and team performance. Key Responsibilities Lead, coach and develop a team of 4 Property Managers Conduct regular 1:1s and performance reviews Monitor KPIs, workloads and service standards Oversee maintenance, compliance, inspections and tenancy end processes Handle escalated complaints and complex cases Drive process improvements and operational efficiency Support recruitment, onboarding and team development Report performance and provide updates to senior leadership About You You'll have: Experience in Residential Property Management Previous leadership, management or mentoring experience Strong knowledge of compliance and property management processes Excellent communication and stakeholder management skills A proactive approach to problem solving and team development Good commercial awareness and KPI management experience What Success Looks Like A motivated, high-performing team Excellent customer service outcomes Improved efficiency and service standards Development of future leaders within the department If you're ready to take the next step in your Property Management career as a Property Management Team Leader and lead a successful team within a growing business, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Senior Property Manager Basic Salary negotiable up to £40,000 Further earning opportunities and generous staff benefits Lead. Develop. Improve. We're looking for an experienced Property Management professional to join us as a Senior Property Manager , leading a team of 4 Property Managers responsible for around 700 fully managed properties within one of the UK's fastest-growing and most recognised property businesses. This is an excellent opportunity for a Senior Property Manager who enjoys developing people, improving performance and delivering outstanding customer service. Why Join Us? Career Progression Clear opportunities to progress within Property Management leadership and into wider areas of the business, including Lettings, Estate Agency and Operations. Outstanding Support Our Property Managers are backed by specialist teams, including: Dedicated pre-tenancy support Credit control team Local branch support Streamlined processes and systems Ongoing Development Leadership coaching and training Regular development opportunities Recognition and incentive programmes The Role As Senior Property Manager , you'll oversee the day-to-day operation of the department, ensuring high standards of customer service, compliance and team performance. Key Responsibilities Lead, coach and develop a team of 4 Property Managers Conduct regular 1:1s and performance reviews Monitor KPIs, workloads and service standards Oversee maintenance, compliance, inspections and tenancy end processes Handle escalated complaints and complex cases Drive process improvements and operational efficiency Support recruitment, onboarding and team development Report performance and provide updates to senior leadership About You You'll have: Experience in Residential Property Management Previous leadership, management or mentoring experience Strong knowledge of compliance and property management processes Excellent communication and stakeholder management skills A proactive approach to problem solving and team development Good commercial awareness and KPI management experience What Success Looks Like A motivated, high-performing team Excellent customer service outcomes Improved efficiency and service standards Development of future leaders within the department If you're ready to take the next step in your Property Management career as a Senior Property Manager and lead a successful team within a growing business, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
16/06/2026
Full time
Senior Property Manager Basic Salary negotiable up to £40,000 Further earning opportunities and generous staff benefits Lead. Develop. Improve. We're looking for an experienced Property Management professional to join us as a Senior Property Manager , leading a team of 4 Property Managers responsible for around 700 fully managed properties within one of the UK's fastest-growing and most recognised property businesses. This is an excellent opportunity for a Senior Property Manager who enjoys developing people, improving performance and delivering outstanding customer service. Why Join Us? Career Progression Clear opportunities to progress within Property Management leadership and into wider areas of the business, including Lettings, Estate Agency and Operations. Outstanding Support Our Property Managers are backed by specialist teams, including: Dedicated pre-tenancy support Credit control team Local branch support Streamlined processes and systems Ongoing Development Leadership coaching and training Regular development opportunities Recognition and incentive programmes The Role As Senior Property Manager , you'll oversee the day-to-day operation of the department, ensuring high standards of customer service, compliance and team performance. Key Responsibilities Lead, coach and develop a team of 4 Property Managers Conduct regular 1:1s and performance reviews Monitor KPIs, workloads and service standards Oversee maintenance, compliance, inspections and tenancy end processes Handle escalated complaints and complex cases Drive process improvements and operational efficiency Support recruitment, onboarding and team development Report performance and provide updates to senior leadership About You You'll have: Experience in Residential Property Management Previous leadership, management or mentoring experience Strong knowledge of compliance and property management processes Excellent communication and stakeholder management skills A proactive approach to problem solving and team development Good commercial awareness and KPI management experience What Success Looks Like A motivated, high-performing team Excellent customer service outcomes Improved efficiency and service standards Development of future leaders within the department If you're ready to take the next step in your Property Management career as a Senior Property Manager and lead a successful team within a growing business, we'd love to hear from you. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Amida Consulting Solutions Ltd
Kinver, West Midlands
Contract Coordinator Location: Stourbridge Reports To: Commercial Manager As the Pre-Construction Contract Coordinator, you will be responsible for coordinating the entire contract agreement process and facilitating effective communication between all parties involved in the process, acting as liaison between the sales, commercial and legal depts, ensuring compliance with company governance and policies, and facilitating effective communication between parties involved in contracts. Responsibilities Coordinating all activities and communications related to the preparation, review and execution of contracts Maintaining accurate records of all contracts and status of agreement and ensuring they are executed in accordance with company policies and governance Working closely with various departments, including legal, procurement and commercial, to facilitate contract execution and resolve any issues that arise Serving as a point of contact for all stakeholders regarding contract-related enquiries and issues Ability to make clear decisions based on the company's risk portfolio Essential Skills Prior experience in contract management or a similar role Experience within the commercial sector of the construction industry would be desirable but not essential Knowledge of the template construction contracts - JCT, NEC, FIDIC Strong negotiation, analytical and organisational skills Excellent attention to detail Ability to manage multiple tasks simultaneously Excellent communication skills, both written and verbal Benefits Health & Wellbeing Virtual GP Services: Free, unlimited 24/7 online consultations for you and everyone living in your household. Health Cash Plan: Options to claim cash back on everyday healthcare costs like dental and optical. Occupational Health: Access to professional physiotherapy and psychological support when needed. Health & Wellbeing Days: Events offering health checks, healthy eating tips, and work-life balance advice. Financial & Retirement Pension Scheme: Up to a 5% contributory pension scheme. Life Assurance: Death-in-service coverage provided. Share Schemes: Opportunities to join Share Incentive Plans and "Save As You Earn" (SAYE) schemes, sometimes including free share offerings. Salary Advances & Financial Planning: Access to salary advances and financial management tools via partnerships with Salary Finance. Perks & Rewards Choices Platform Access to shopping discounts and cashback at over 1,500 national and local retailers. Reward & Recognition: Milestone celebrations (such as Long Service Awards) and cash reward schemes for consistently demonstrating company values. Cycle to Work Scheme: Tax-free bikes-for-work initiatives.
15/06/2026
Full time
Contract Coordinator Location: Stourbridge Reports To: Commercial Manager As the Pre-Construction Contract Coordinator, you will be responsible for coordinating the entire contract agreement process and facilitating effective communication between all parties involved in the process, acting as liaison between the sales, commercial and legal depts, ensuring compliance with company governance and policies, and facilitating effective communication between parties involved in contracts. Responsibilities Coordinating all activities and communications related to the preparation, review and execution of contracts Maintaining accurate records of all contracts and status of agreement and ensuring they are executed in accordance with company policies and governance Working closely with various departments, including legal, procurement and commercial, to facilitate contract execution and resolve any issues that arise Serving as a point of contact for all stakeholders regarding contract-related enquiries and issues Ability to make clear decisions based on the company's risk portfolio Essential Skills Prior experience in contract management or a similar role Experience within the commercial sector of the construction industry would be desirable but not essential Knowledge of the template construction contracts - JCT, NEC, FIDIC Strong negotiation, analytical and organisational skills Excellent attention to detail Ability to manage multiple tasks simultaneously Excellent communication skills, both written and verbal Benefits Health & Wellbeing Virtual GP Services: Free, unlimited 24/7 online consultations for you and everyone living in your household. Health Cash Plan: Options to claim cash back on everyday healthcare costs like dental and optical. Occupational Health: Access to professional physiotherapy and psychological support when needed. Health & Wellbeing Days: Events offering health checks, healthy eating tips, and work-life balance advice. Financial & Retirement Pension Scheme: Up to a 5% contributory pension scheme. Life Assurance: Death-in-service coverage provided. Share Schemes: Opportunities to join Share Incentive Plans and "Save As You Earn" (SAYE) schemes, sometimes including free share offerings. Salary Advances & Financial Planning: Access to salary advances and financial management tools via partnerships with Salary Finance. Perks & Rewards Choices Platform Access to shopping discounts and cashback at over 1,500 national and local retailers. Reward & Recognition: Milestone celebrations (such as Long Service Awards) and cash reward schemes for consistently demonstrating company values. Cycle to Work Scheme: Tax-free bikes-for-work initiatives.
Tenancy Administrator • Monday to Friday 8.30am to 5.30pm (no weekends). • Hybrid working will only become effective upon completion of initial probationary period normally 6 months so you must be able to travel to Chelmsford during the probation period. Thereafter, hybrid working will commence working 3 days at home one week and 2 days the next. A total of 10 days at home every 4 weeks. • A fantastic opportunity for an experienced Tenancy Administrator to join a Lettings Department to provide vital support to our Tenancy team. Tenancy Administrator • Liaise with Lettings Branch Managers to obtain and assess rent review recommendations. • Manage the landlord rent review correspondence via DocuSign. • Download and process landlord instructions for the coordinators to action. • Prepare figures and supporting data for rent review recommendations and tribunal cases. • Assist with the preparation and management of rent review tribunal cases • Process general enquiries from landlords and tenants. • Maintain accurate and up-to-date property records on the internal CRM system. • Provide administrative support to the team. • Process and manage rent review data between Microsoft Excel and the CRM system. • Assist with the preparation of tenancy notices. Tenancy Administrator • Previous experience within Residential Lettings. • Proactive can do attitude, with exceptional organisational skills and able to prioritise effectively. • Excellent communication skills, both written and verbal. • You will be a personable, team player, with a professional approach. • Retain a strong attention to detail. • IT proficient, you will be familiar with MS Office packages and able to learn quickly. Tenancy Administrator • Hours of work Monday to Friday 8.30am to 5.30pm (no weekends). Hybrid - 3 days at home one week and 2 days the next. • A total of 10 days at home per every 4 weeks. • Hybrid working will become effective upon completion of initial probationary period (normally 6 months). • All candidates will work 5 days a week in Chelmsford up until this point. Tenancy Administrator • Basic salary circa £26,000 to £28,000 depending on relevant experience and will increase over time with progression. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positionswithin the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
12/06/2026
Full time
Tenancy Administrator • Monday to Friday 8.30am to 5.30pm (no weekends). • Hybrid working will only become effective upon completion of initial probationary period normally 6 months so you must be able to travel to Chelmsford during the probation period. Thereafter, hybrid working will commence working 3 days at home one week and 2 days the next. A total of 10 days at home every 4 weeks. • A fantastic opportunity for an experienced Tenancy Administrator to join a Lettings Department to provide vital support to our Tenancy team. Tenancy Administrator • Liaise with Lettings Branch Managers to obtain and assess rent review recommendations. • Manage the landlord rent review correspondence via DocuSign. • Download and process landlord instructions for the coordinators to action. • Prepare figures and supporting data for rent review recommendations and tribunal cases. • Assist with the preparation and management of rent review tribunal cases • Process general enquiries from landlords and tenants. • Maintain accurate and up-to-date property records on the internal CRM system. • Provide administrative support to the team. • Process and manage rent review data between Microsoft Excel and the CRM system. • Assist with the preparation of tenancy notices. Tenancy Administrator • Previous experience within Residential Lettings. • Proactive can do attitude, with exceptional organisational skills and able to prioritise effectively. • Excellent communication skills, both written and verbal. • You will be a personable, team player, with a professional approach. • Retain a strong attention to detail. • IT proficient, you will be familiar with MS Office packages and able to learn quickly. Tenancy Administrator • Hours of work Monday to Friday 8.30am to 5.30pm (no weekends). Hybrid - 3 days at home one week and 2 days the next. • A total of 10 days at home per every 4 weeks. • Hybrid working will become effective upon completion of initial probationary period (normally 6 months). • All candidates will work 5 days a week in Chelmsford up until this point. Tenancy Administrator • Basic salary circa £26,000 to £28,000 depending on relevant experience and will increase over time with progression. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positionswithin the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Car driver essential with use of pool car in the office as you will assist with the odd viewing. Applications will only be considered from candidates with current or previous experience working within the residential property sector as either a Secretary or Administrator in either residential sales, lettings or property management. Estate Agency Branch Administrator An independent Estate Agency, are now looking for an Estate Agency Branch Administrator to join the team. Estate Agency Branch Administrator The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries. The pace is fast, yet every client enquiry needs to be dealt with professionally and compliantly. Estate Agency Branch Administrator Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis. You will require excellent working knowledge of MS packages such as Word, Excel & Outlook. Downloading pictures and floorplans, sorting out Energy Performance Certificates, GDPR. You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters. You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the sales and lettings teams with applicant registration and supporting paperwork. Sales administration duties will include typing of property particulars, confirming sales in writing, updating window cards, typing valuation reports, accounting and other ad-hoc duties. Therefore excellent communication skills both electronically and verbally are essential. You will also assist in carrying out property viewings as and when required. Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
11/06/2026
Full time
Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Car driver essential with use of pool car in the office as you will assist with the odd viewing. Applications will only be considered from candidates with current or previous experience working within the residential property sector as either a Secretary or Administrator in either residential sales, lettings or property management. Estate Agency Branch Administrator An independent Estate Agency, are now looking for an Estate Agency Branch Administrator to join the team. Estate Agency Branch Administrator The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with a general enquiry. Meanwhile, the phones will be ringing with yet more enquiries. The pace is fast, yet every client enquiry needs to be dealt with professionally and compliantly. Estate Agency Branch Administrator Successful candidates will need to be very well organised and believe strongly in delivering a very high level of customer service on a consistent basis. You will require excellent working knowledge of MS packages such as Word, Excel & Outlook. Downloading pictures and floorplans, sorting out Energy Performance Certificates, GDPR. You will have impeccable attention to detail and be able to keep up to date with all evolving compliance matters. You must also enjoy dealing with a variety of people, as the role will likely include liaising with new clients and handling internet and telephone inquiries, as well as assisting the sales and lettings teams with applicant registration and supporting paperwork. Sales administration duties will include typing of property particulars, confirming sales in writing, updating window cards, typing valuation reports, accounting and other ad-hoc duties. Therefore excellent communication skills both electronically and verbally are essential. You will also assist in carrying out property viewings as and when required. Estate Agency Branch Administrator £28,000 to £30,000 basic salary working Monday to Friday from 9.00am to 5.30pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
