32 jobs found

Job Title: Repairs Scheduler Job Type: Permanent Full time 9am-5pm Monday to Friday with 30 minute break - Office based Location: King's Lynn Rate of pay: Up to £28,000 per annum DOE We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Scheduler/Planner to join their growing team. This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination. The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales. Key Responsibilities: Handling a high volume of inbound calls from tenants reporting repairs and maintenance issues Making outbound calls to residents, operatives and subcontractors regarding appointments and job updates Scheduling and coordinating responsive repairs work Prioritising urgent and emergency repairs appropriately Updating internal systems with accurate job notes and progress updates Monitoring outstanding jobs and chasing updates where required Delivering excellent customer service at all times within a busy social housing environment Candidate Requirements: Proven experience in a repairs planning & scheduling role Strong understanding of reactive maintenance environments Ability to work effectively in a fast-paced, high-pressure setting Excellent organisational and multitasking skills Strong communication and problem-solving abilities Experience working to KPIs and deadlines Please contact our maintenance recruitment specialists Maryrisa or Holli (phone number removed) ARC GROUP A focus on recruitment, a passion for people.

Repairs Planner Location: Euston Road, London Rate: Up to £20 per hour Contract: Temporary 3 Months Working Pattern: Hybrid - 3 days in the office, 2 days from home Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading organisation that is looking to recruit an Area Planner to join their busy team based on Euston Road, London. This is a fantastic opportunity for an organised and customer-focused planner with experience in scheduling and diary management. You will play a key role in coordinating operatives, ensuring planned repairs are delivered efficiently, and supporting the successful delivery of maintenance services. Key Responsibilities Managing and scheduling operatives' diaries to ensure planned works are completed efficiently. Coordinating appointments and liaising with operational teams, customer service teams, and commercial colleagues. Monitoring work schedules and ensuring repairs are completed within agreed timescales. Updating and maintaining accurate records using internal systems. Handling scheduling queries and responding to customer enquiries. Ensuring compliance with GDPR, Health & Safety, and safeguarding procedures. Supporting the wider planning team with administrative duties and reporting. Prioritising workloads and adapting to changing operational requirements. Skills & Experience Previous experience in a Planner, Scheduler, Repairs Planner, or Coordinator role. Strong diary management and scheduling experience. Excellent organisational skills with the ability to manage multiple priorities. Customer-focused with strong communication and interpersonal skills. Experience using databases and maintaining accurate records. Good understanding of GDPR and Health & Safety requirements. Proficient in Microsoft Office and internal scheduling systems. Ability to work effectively in a fast-paced environment. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

About the Company A long standing and reputable Housing Association in Liverpool are looking for an experienced Scheduler to join their responsive and planned repairs team. This is a team with a supportive and flexible culture and opportunity for future progression. About the Role As a Work Scheduler, you will be the main point of contact between tenants and trade operatives, whilst actively supporting the operational delivery teams including Contracts Managers, working to maintain productivity and improving customer satisfaction. The post holder will issue and control works and track progress, liaise with tenants, plan in work scheduling and make appointments to facilitate effective repair services. Whilst working in conjunction with internal trades teams in general including liaising with tenants to update and help facilitate the smooth running of the delivery of the maintenance service both reactive and planned. - Undertake all relevant tasks associated with scheduling tasks to support the Organisation as a whole, whilst maintaining a high level of awareness of relevant policies and procedures - To proactively manage and build strong links within the teams throughout the business to ensure the scheduling function is helping them to achieve their aims and targets. - To work with the Operations Manager and Contracts Managers to identify key risks within service areas and ensuring that appropriate measures are in place to mitigate operational risks. - Ensure accurate recording, storing and imputing of information onto Power BI IT systems, ensuring all customer interactions are captured and correctly processed and that all records and systems are up to date. - Liaising with customers, internal teams and external partners such as contractors. About You Ideally you have previous scheduling / planning experience within a social housing sector background and exposure to reactive maintenance is also ideal for this position. What's on Offer Salary is dependant on experience plus a full list of company benefits available on request. Office based working.

Rocasa Consulting Limited are looking for a Property Maintenance Team Leader in Milton Keynes ,you'll take full responsibility for the day-to-day leadership of a team of property maintenance technicians and also perform responsive maintenance and repair works. You and your team will deliver work across both void and occupied properties. You'll champion safe working practices, drive strong performance and quality standards, and ensure every job is completed efficiently, effectively, and to an excellent standard. Just as importantly, you'll play a critical role in delivering an outstanding customer experience. Within this role you will still be required to be performing hands on maintenance across our properties for part of your workload. This is a field-based role and you will be required to be based within the Milton Keynes, with visits to the Northampton office as required. Responsibilities include: Lead, schedule, and manage technician workloads to meet KPIs, productivity targets, and customer needs. Ensure the safe, efficient, and cost-effective delivery of high-quality property maintenance services. Carry out multi-trade remedial work to a high-quality standard Set and maintain performance standards in line with Sage Homes policies and key business partner requirements. Work closely with schedulers and technicians to maximise resource utilisation and achieve first-time fixes. Carry out technical property inspections, audits (stock, vans, vehicles), and provide expert guidance where require. Uphold Health & Safety standards, participate in the out-of-hours rota, and act professionally at all times. About you Experience of managing technicians and contractors within a customer facing environment. Good working knowledge of scheduling systems and housing/repairs management systems. Experience of working as a multi-trade operative and knowledge in: Carpentry, Plumbing, Plastering, Bricklaying, Roofing, Flooring, Tiling, Groundworks. You must also hold a level 2 trade qualification. SMSTS (Site Management Safety Training Scheme) Excellent written and verbal communication skills to provide the best service possible to our customers, suppliers and partners. Strong technical expertise in building maintenance and repair diagnostics, with a solid understanding of current building regulations, health & safety legislation, and British Standards. Clean UK Driving Licence

Scheduler Kings Norton, Birmingham £17.84 per hour (Umbrella) Temporary with the potential to go permanent We're looking for an organised and customer-focused Scheduler to join a busy repairs and maintenance team. You'll be responsible for booking repair appointments with tenants, coordinating operatives, and ensuring works run smoothly. What we're looking for: Previous scheduling or planning experience is essential Excellent customer service and communication skills Strong organisational skills and confidence using IT systems This is a great opportunity to join a supportive team with the potential to secure a permanent position. If you have the relevant experience, and available within a short notice, apply today or contact Kay Prior on (phone number removed) / (url removed) for more information.

Repairs Administrator Location: Loughton Salary: Up to £28,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Administrator to join their busy team based in Loughton. This is a fantastic opportunity for an organised and proactive administrator with experience within repairs, maintenance, social housing, or property services. You will play a key role in supporting the operational team by raising jobs, coordinating diaries, and ensuring repairs are delivered efficiently. Key Responsibilities Raising repair jobs and updating internal management systems. Allocating works to operatives and subcontractors. Managing operatives' diaries and scheduling appointments. Monitoring outstanding repairs and ensuring jobs are completed within agreed timescales. Liaising with residents, operatives, supervisors, and subcontractors regarding appointments and work updates. Handling incoming calls, emails, and general enquiries. Maintaining accurate records and ensuring all administration is completed to a high standard. Supporting the wider operations team with day-to-day administrative duties. Producing reports and updating spreadsheets where required. Delivering excellent customer service while ensuring compliance with company procedures. Skills & Experience Previous experience in a Repairs Administrator, Maintenance Administrator, Planner, Scheduler, or similar administration role. Experience within social housing, property services, or construction is highly desirable. Excellent organisational skills with the ability to manage multiple tasks. Strong communication and customer service skills. Good IT skills, including Microsoft Office and repairs management systems. A proactive approach with excellent attention to detail. Ability to work effectively in a fast-paced environment. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Repairs Planner & Scheduler King's Lynn 26,000 to 28,000 Gap Construction are recruiting on behalf of a family owned regional contractor specialising in social housing and reactive maintenance. Due to continued growth, they are seeking an experienced Repairs Planner & Scheduler to join their busy office in King's Lynn. This is a fast paced role that plays a key part in the successful delivery of reactive maintenance works. The successful candidate will have previous experience within a repairs planning and scheduling environment and be confident coordinating multiple operatives, managing changing priorities, and delivering an excellent service to clients and tenants. Performance Objectives: Effectively schedule and allocate repair works to operatives Manage and optimise daily and weekly operative diaries Prioritise emergency and urgent repairs React quickly to cancellations, overruns, and changing workloads Ensure maximum productivity and efficient utilisation of resources Liaise with tenants, clients, operatives, and management to provide updates and manage expectations Monitor job progress to ensure works are completed within agreed timescales Raise and manage works orders accurately Maintain up to date records and produce reports where required Identify and escalate issues that may impact service delivery or performance targets Person Specification: Previous experience in a Repairs Planner or Scheduler role is essential Strong understanding of reactive maintenance environments Experience within social housing or maintenance contracts is highly desirable Excellent organisational and multitasking skills Strong communication and customer service abilities Experience working to KPIs and strict deadlines Knowledge of building trades and repair processes would be advantageous Resilient, proactive, and able to remain calm under pressure Strong attention to detail with excellent problem solving skills A team player with the ability to manage multiple priorities effectively This role requires previous experience within a repairs planning and scheduling environment. Applications from candidates without relevant planning experience are unlikely to be considered. Apply Please apply through our website or get in touch with James at Gap Construction. If you have any questions or are interested in any other opportunities we may have, feel free to contact us on (phone number removed) . This vacancy is being advertised on behalf of Gap Construction, who are operating as an employment agency. Gap Construction is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. Privacy Notice: By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy.

Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £28K Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract . This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, and accountability Manage and drive performance of a dispersed workforce, including operatives, supervisors, and subcontractors Ensure effective resource planning and capacity management to meet demand in a fast-paced environment Take ownership of P&L performance, including cost control, forecasting, and margin delivery Manage works in line with Schedule of Rates (SOR) and commercial frameworks Ensure full compliance with health & safety, statutory obligations, and internal governance Act as the primary escalation point for operational issues, including complaints, disrepair cases, and service failures Build and maintain strong client relationships, acting as the main point of contact Monitor and analyse performance data, identifying risks and driving corrective action Drive a culture of continuous improvement, challenging underperformance and embedding change Ensure effective coordination between office teams, supply chain partners, and field operatives Provide clear and accurate operational and financial reporting to senior leadership About You Proven experience in a fast-paced, time-critical operational environment (essential) Experience managing a dispersed frontline workforce (essential) Experience managing a commercial contract with full P&L responsibility (essential) Strong understanding of KPI-driven service delivery environments Commercially aware, with the ability to manage cost, performance, and margin Experience leading planners/schedulers and coordinating field-based teams Knowledge of health & safety and compliance within an operational setting Confident managing client relationships and handling escalations Organised, resilient, and solutions-focused under pressure Desirable: Social housing / reactive repairs / maintenance experience Experience operating within SOR-based contracts About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We promote from within and give our managers real ownership of their contracts this is not a heavily layered corporate environment. You will have the autonomy to make decisions, improve performance, and shape your team. We operate within social housing, delivering reactive repairs to housing associations and local authorities, and pride ourselves on being operationally focused, responsive, and accountable. Our head office is based at Houghton Hall Park, Houghton Regis a modern, well-equipped working environment supporting a high-performing team culture. What We Offer Clear progression opportunities within a growing business Salary and bonus structure appropriate to experience 28 days annual leave (including bank holidays

Works Coordinator / Maintenance Scheduler Coventry / Midlands From 28,000 to 32,500 per annum, depending on experience Permanent, Full-time Monday to Friday, office-based About the Role: A growing Facilities Management business is looking to recruit an organised and proactive Works Co-ordinator / Maintenance Scheduler to help coordinate planned maintenance, reactive works and small project jobs across a range of client sites. This is a fast-paced office-based coordination role where you will be the key link between clients, engineers, subcontractors and internal teams. You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and all relevant paperwork is requested, checked and recorded correctly including RAMS and necessary H&S documentation. The role would suit someone with experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration, repairs planning, field service scheduling or a similar service-led environment. The Role: As FM Works Coordinator / Maintenance Scheduler, you will be responsible for keeping jobs, diaries, clients and documentation organised. You will be involved in scheduling works, coordinating engineers and subcontractors, updating job records, chasing progress, confirming access arrangements and supporting the compliance/documentation process before works are carried out. This role requires someone who is confident speaking with clients and engineers, able to manage several jobs at once, and comfortable working in a busy service coordination environment. Key Responsibilities: Scheduling planned, reactive and remedial works for mobile engineers and subcontractors. Managing engineer diaries to improve efficiency, reduce wasted travel and support response times. Booking appointments with clients and confirming access arrangements. Raising and updating work orders on internal systems. Requesting, checking and maintaining site paperwork such as RAMS, permits, access documents and compliance records. Collating job information, site details, engineer notes, client instructions and service updates. Liaising with clients, engineers, subcontractors and internal teams to keep jobs moving. Monitoring job progress and following up on incomplete works, outstanding reports or remedial actions. Ensuring engineers and subcontractors have the correct information before attending site. Supporting the coordination of small works and maintenance projects from instruction through to completion. Maintaining accurate records for compliance, engineer certification, contractor documentation and service reports. About You: The successful candidate is likely to have experience in one or more of the following areas: Scheduling engineers, tradespeople, contractors or field-based service teams. Coordinating planned or reactive maintenance works. Working within Facilities Management, building services, maintenance, repairs, field service, construction support or another service-led environment. Managing job updates, client enquiries, engineer notes and service records. Using job management, CAFM, scheduling, CRM or service desk systems. Liaising confidently with clients, engineers, subcontractors and internal teams. Working accurately with documents, records, spreadsheets and internal systems. Managing a busy workload where priorities can change quickly. Experience with RAMS, permits, access documents, health and safety paperwork, compliance records or contractor documentation would be advantageous, although training can be provided for the right person. Suitable Backgrounds: This role may suit candidates with experience as a: Maintenance Scheduler Works Coordinator FM Coordinator Facilities Helpdesk Coordinator Service Coordinator Repairs Coordinator Contractor Coordinator Small Works Coordinator CAFM Administrator Facilities Administrator Service Desk Administrator Planned Maintenance Administrator Compliance Administrator Candidates from Facilities Management providers, building services contractors, maintenance contractors, fire and security, HVAC, lifts, utilities, construction service departments, field service or other service-led environments may be well suited. Benefits Salary from 28,000 to 32,500 per annum, depending on experience. Permanent, full-time position. Monday to Friday working pattern. Office-based role in Coventry. Ongoing training and development. Supportive working environment. Pension scheme and company benefits. Opportunity to develop within a growing Facilities Management business. Apply: If you are an organised maintenance, facilities, service coordination or scheduling professional looking for a permanent role in Coventry, please apply today with your up-to-date CV. Suitable candidates will be contacted with further information regarding the company, role and next steps.

Repairs Co-ordinator Location: Billericay Salary: Up to £28,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Coordinator to join their busy team based in Billericay. This is a fantastic opportunity for an organised and proactive individual with strong administration and coordination skills. The successful candidate will be responsible for managing subcontractor relationships, coordinating works, and ensuring projects are delivered efficiently and on schedule. Key Responsibilities Coordinating and scheduling works with subcontractors and suppliers. Acting as the main point of contact for subcontractors, clients, and internal teams. Monitoring progress of works and ensuring deadlines are met. Raising work orders and updating internal systems. Managing subcontractor documentation and compliance records. Handling incoming calls, emails, and queries in a professional manner. Liaising with operational teams to ensure smooth delivery of projects. Maintaining accurate records, reports, and project information. Assisting with general administrative duties and supporting the wider team. Resolving scheduling and operational issues as they arise. Skills & Experience Previous experience in a Coordinator, Scheduler, Planner, Administrator, or similar role. Experience working with subcontractors within construction, property services, maintenance, or a similar sector is desirable. Excellent organisational and communication skills. Strong attention to detail and the ability to manage multiple tasks. Proficient in Microsoft Office, including Word, Excel, and Outlook. Ability to work effectively in a fast-paced environment. A proactive and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Works Scheduler (Temp Ongoing) Newcastle-upon-Tyne Full-time, Temporary (Ongoing) 19.26 umbrella 37 hours per week (Monday - Friday) Working Pattern: Week 1: 8:00am - 4:00pm Week 2: 10:00am - 6:00pm We are currently recruiting for a Works Scheduler on a temp, ongoing basis , offering an exciting opportunity to join a busy and customer-focused team. In this role, you will be responsible for coordinating and scheduling repair and maintenance works, ensuring operatives are effectively deployed, and services are delivered efficiently. Key Responsibilities of the Work Scheduler Schedule and allocate work to operatives within agreed timeframes Manage inbound and outbound calls to arrange customer appointments Monitor workloads and adjust schedules to maximise productivity Maintain accurate, up-to-date records across internal systems Liaise with internal teams to track repairs, materials, and progress Deliver excellent customer service and resolve queries or complaints The successful Work Scheduler will have Previous experience in scheduling, planning, or a similar role A strong customer service background Excellent organisational and communication skills Please contact Chrissie at the Derby Office for more information about the role. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. Localities Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Sam Hayes on (phone number removed) or email (url removed) INDPS

Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.

We now have an exciting opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Do you have a passion for helping others Are you proud of your strong people skills, organisation skills and enjoy solving problems If so, why not consider joining Rydon as a Scheduler This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job. You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for subcontractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works. What we can offer you A clear pay structure starting with a competitive starting salary of £28,932 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Pension Scheme: 4% contributory. Free Eyesight test and Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm. If you re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps. Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to continue with your application.

Operations Manager (Housing Repairs & Maintenance) North Worcestershire 62,072 per annum + Excellent Benefits Permanent Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre Forest The successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office 2 days per week. Package Salary of 62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Megan Brodrick at think recruitment for a confidential conversation.

I am currently recruiting for a housing association based in Stratdord who are looking for a Planner Scheduler, Duties: Assist in the effective delivery of the service operation by optimising the use of, principally, direct labour and specialist subcontractor resources available and develop and implement robust and effective procedures to achieve contract requirements. Be responsible for works scheduling/planning, ensuring the correct trades are allocated, that they are provided appropriate appointment slots for the type of work and that the appointments are managed geographically to be travel efficient. Promote and maximise 1st time fix To ensure all works orders received are scheduled immediately upon receipt via the mailboxes, portal and interactive planner and thereafter completed within target timescales leading to delivery of contractual key performance indicators. Monitor systems to ensure appointments made are kept by the workforce, all system administration including completions, rejected appointments and contractor information and report appointment failings immediately to the manager. Monitor all work flows and identify follow on works to ensure that they exceed no more than 5% of overall WIP target. Ensure all works are scheduled in a timely manner with the appropriate resource allocated. Report any trends to manager for system review. Production, monitoring and communication of WIP to include routine and voids works versus target A clear commitment to a customer-centred service and continuous improvement. Work with Supervisors and Managers to provide feedback relating to operative conduct, absence, performance including PDA usage formed from daily checks Coordinate appointments where multiple trades or subcontractors are required to attend To work in conjunction with the allocated Supervisor review diaries, ensuring that works are ready to commence pending materials, tests and overall timescales to optimise service delivery and productivity To fully assist and co-operate colleagues in the progress and investigation of complaints, effectively deal and respond. to queries and complaints from tenants, staff, and residents relating to services and service delivery Liaise with the client to ensure all relevant databases are up to date. Assist with the collation of supplies and material information from our approved suppliers and record cost data appropriately. Ensure consistent and pro-active approach to role at all times, carrying out other duties as may be required from time to time in order to maintain an efficient operation of all aspects relating to the needs of the team TCH Repairs (additional training will be provided as required) Essential criteria: Previous Planning/Scheduling experience Planning/Scheduling experience Confident using Microsoft excel, word and outlook Ability to communicate effectively both verbally and in writing Be able to work as a team and independently Desirable Criteria: Previous experience in social housing repairs and maintenance This role is paying 16.69 PAYE and once permanent will be 31,000, if you are interested please apply and i will be in touch. Thank you. RG Setsquare is acting as an Employment Business in relation to this vacancy.

We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and contractors' diaries to maximise productivity and service delivery. - Prioritising emergency, urgent and routine repairs. - Monitoring ongoing repairs and escalating issues where required. - Updating housing and repairs systems to maintain accurate records. - Supporting residents with enquiries relating to rent, service charges, leasehold, parking and environmental services. - Undertaking CRM, reception and back-office duties as required. - Running performance reports and supporting service delivery monitoring. - Liaising with operatives, supervisors and contractors to ensure repairs are completed within target timescales. Key Requirements - Previous experience working in a customer service, contact centre or housing repairs environment. - Experience handling high volumes of telephone, email and customer enquiries. - Experience scheduling repairs and managing appointments. - Experience using housing management or repairs systems. - Experience diagnosing repairs using Keyfax or similar systems would be advantageous. - Knowledge of responsive repairs and housing maintenance processes. - Strong organisational skills with the ability to manage competing priorities. - GCSE Maths and English or equivalent. - Willingness to work outside normal office hours, including occasional Saturdays. What You Need to Do Now If you are interested in this Housing Response Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Response Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Response Officers, Repairs Schedulers, Repairs Coordinators and Housing Repairs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing repairs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Assistant Quantity Surveyor Job Opportunity: Assistant Quantity Surveyor Location: Ealing Hours: 42.5 per week (between 7am and 5.30pm) Pay Rate: 24.02ph UMB / 18.46ph PAYE + HP temp to perm 40800 when perm Requirements: Degree level/Early RICS studier or QBE DBS Check (we will process at offer stage) Pervious social housing experience working across Voids & Repairs Business streams. Have experience in working NHF Scheduler of rates and dealing with SOR codes Experience in measuring Works, Generating and Agreeing applications for payment. Experience in reviewing, Validating and approving subcontractor quotations & variations in line with pricing agreements (NHF V7.2) Experience in managing supply chain Partners. Experience in financial reporting and data analysis. Strong numeracy and financial management skills. Excellent communication skills, both written and verbal are necessary. IT skills including Excel and Word are essential. RGSS's client, a leading maintenance provider, are looking for a reliable, Planner to join their team across Ealing and the surrounding areas. You will be responsible for reactive maintenance works in social housing properties across the patch. How to Apply: If interested, please call Kimi on (phone number removed) or email (url removed) RG Setsquare is acting as an Employment Business in relation to this vacancy.

Schedulers / Repairs Planners - Redditch Location: Redditch Pay Rate: Competitive (DOE) Contract: Initial 4-Week Temporary Contract with Potential for Permanent Employment Hours: 40 Hours Per Week We are currently recruiting for experienced Schedulers / Repairs Planners to join a leading maintenance contractor delivering repairs and maintenance services on behalf of a local authority. This is an excellent opportunity to join a busy and fast-paced team, initially on a 4-week temporary contract, with the potential to secure a permanent position for the right candidates. Key Responsibilities: Scheduling and coordinating repair and maintenance appointments. Allocating work to operatives and subcontractors efficiently. Managing diaries to maximise productivity and service delivery. Liaising with tenants, clients, operatives, and management teams. Handling inbound and outbound calls regarding repair appointments. Updating internal systems accurately and maintaining records. Monitoring work progress and rescheduling appointments where required. Requirements: Previous experience in a scheduling, planning, or repairs administration role. Experience within social housing, property maintenance, facilities management, or a similar environment is desirable. Strong organisational and communication skills. Ability to work effectively in a fast-paced environment. Good IT skills and experience using scheduling systems. Customer-focused approach with excellent attention to detail. What's on Offer: Immediate start available. 40-hour working week. Opportunity to gain experience with a well-established maintenance contractor. Potential for the role to become permanent following the initial temporary period. Supportive team environment and ongoing development opportunities. If you have experience in scheduling, planning, or coordinating maintenance works and are looking for your next opportunity in Redditch, we'd love to hear from you.