112 jobs found

Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £40,000.00 Gas Engineer Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Salary - £40,000 + company van and fuel card with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings. Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for skilled Gas Engineers to join our team in Birmingham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Competitive pay Expression of Interest - Gas Engineer Location: Peterborough Contract Start Date: 1 August 2026 Contract Type: Full-time, Permanent Mears are excited to announce an existing contract expansion, with our long-time client Cross Keys Homes. We have worked with Cross Keys Homes for 18 years and have just signed off for a further 10 years. Previously the Kitchen installations have been sub-contracted out and now we are bringing it all in house! If you want to work for a company that values longevity, along with an experience workforce, this might be for you! As part of our Kitchen Installation team, you'll play a key role in transforming peoples' homes, delivering high-quality kitchen refurbishments that make a real difference to residents. You'll work alongside a supportive and experienced team that takes pride in delivering excellent workmanship, maintaining high standards, and providing outstanding customer service. From the removal of existing kitchens through to the installation of new, modern spaces, you'll see the impact of your work firsthand. With a strong focus on teamwork, quality craftsmanship, and customer satisfaction, you'll be part of a service that is expanding and investing in its future, offering a rewarding and stable career opportunity. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team, delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers. Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) On average you will complete 8 a day. Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed - When low on stock, you will email the supplier and the stock will be ready to collect the next day. Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs - Sometimes in contact with MSO. Most of the time will be working alone, unless working on DNVO sites (Do Not Visit Alone) Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Competitive pay Expression of Interest - Gas Engineer Location:Evesham Contract Start Date:1 July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, expressions of interest are invited from experiencedGas Engineers across South Worcestershire, North Gloucestershire, and surrounding areas. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We are looking for skilledGas Engineersto join our team in Evesham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £39,000.00 Maintenance Officer Location: Oxfordshire (must live within 1 hour's commute) Full Time, Permanent Salary: Up to £39,000 per annum, plus company van & fuel card Hours: 42.5 per week (8:00-17:00, Monday-Friday) About Us Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 46,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow! About the Role We are expanding our Maintenance Officer team to ensure high-quality service across our Oxford key worker and student sites. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Job Role: Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer Location: HMP Highpoint, Stradishall, Suffolk (In-Person / Onsite) Salary: From £30,000 + Benefits Contract: Full-Time, Permanent Working Environment: Prison-based role with full onsite, face-to-face delivery Role Overview We are recruiting a skilled and motivated Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer to deliver high-quality vocational training within HMP Highpoint . You will work with small groups of adult learners, developing their practical mechanics skills, technical understanding, and employability behaviours to directly support rehabilitation, skill development, and reduce reoffending. This rewarding role involves preparing structured lesson plans, creating personalised learning pathways, and delivering hands-on training sessions within a workshop environment. You will support learners in overcoming barriers to education, building confidence, and achieving recognised vocational qualifications. Key Responsibilities Vocational Training & Learner Support Practical Training Delivery: Deliver Motor Vehicle Mechanics and automotive training up to Level 2 (including light vehicle maintenance, servicing, and repair). Tailored Learning: Create individual learning plans (ILPs) that link directly to practical skill development, neurodiverse needs, and post-release employment goals. Workshop Practice: Plan and deliver engaging, practical lessons on servicing, repair, diagnostics, health & safety, and workshop practice. Student Engagement: Motivate disengaged learners to improve attendance, classroom participation, and qualification achievement. Feedback & Adaptation: Provide constructive feedback and adjust teaching materials or practical workshop tasks to meet diverse learner needs. Programme Administration & Compliance Documentation & Compliance: Complete all required documentation, including ILPs, registers, learner reviews, and awarding-body paperwork (e.g., IMI, City & Guilds). Safety & Standards: Adhere to all secure-estate safeguarding, health & safety, equality, and data protection standards. Performance Indicators: Meet contractual KPIs, education quality benchmarks, and reporting deadlines. Collaboration & Continuous Improvement Team Collaboration: Work closely with security colleagues, prison officers, and prison education staff to support learner progression and resettlement. Curriculum Design: Contribute to curriculum development and the continuous improvement of mechanical training materials. Quality Assurance: Participate in quality assurance activity, standardization, and continuous professional development (CPD). Essential Criteria Trade Qualification: Level 2 or Level 3 qualification in Motor Vehicle Mechanics, Automotive Engineering, or equivalent. Industry Experience: Strong, hands-on experience within the motor trade as a Mechanic, Technician, or Workshop Manager. Training Experience: Previous experience delivering vocational training, apprenticeships, practical instruction, or mentoring. Inclusive Approach: Ability to engage, manage, and motivate learners with differing abilities, educational backgrounds, or challenging behaviours. Core Skills: Strong communication, organizational, workshop management, and facilitation skills. Compliance Knowledge: Understanding of safeguarding, equality, health & safety, and data protection. Desirable Criteria Teaching Credential: Teaching or assessing qualification (e.g., AET, PTTLS, TAQA, CAVA) or a willingness to work towards one with our support. Secure Estate Experience: Experience delivering trade training in secure environments (Prison Education / OLASS), alternative provisions, or with disadvantaged learning groups. Flexible Delivery: Experience developing curriculum and delivering roll-on, roll-off (ro-ro) educational programmes. Inspection Frameworks: Knowledge of the OFSTED Education Inspection Framework (EIF) and quality standards. How to Apply For a confidential discussion or to apply for the Motor Vehicle Mechanic Tutor / Trainee Vehicle Trainer , please contact: Contact: Robert Rowe Phone: (phone number removed) Email: (url removed)

Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Resident Liaison Officer (RLO) Medway, Kent (with travel across Kent, must have a driving licence) £20.00 per hour (Temporary) OR £31,000 per annum (Permanent) Immediate Start Available We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a leading Social Housing Contractor delivering roofing and Solar PV installation programmes across Medway and the wider Kent region. This is an excellent opportunity to join a growing team on a long-term programme of works, with both temporary and permanent opportunities available for the right candidate. Key Responsibilities Act as the main point of contact between residents and the site team throughout the duration of roofing and Solar PV works. Build and maintain positive relationships with tenants, leaseholders and client representatives. Carry out resident consultations prior to works commencing. Arrange appointments and access to properties where required. Keep residents informed of programme dates, progress updates and any changes to scheduled works. Handle resident queries, concerns and complaints professionally and efficiently. Produce and distribute resident communication materials, including letters and newsletters. Conduct satisfaction surveys and gather customer feedback. Work closely with Site Managers and Contract Managers to ensure a high level of customer service is maintained throughout the project. Maintain accurate records and reports using internal systems. Candidate Requirements Previous experience working as a Resident Liaison Officer within Social Housing, Planned Maintenance or Retrofit programmes. Experience working on roofing, external refurbishment, decarbonisation, retrofit or Solar PV projects would be highly advantageous. Excellent communication and customer service skills. Strong organisational and administration skills. Ability to manage challenging situations and resolve complaints effectively. Full UK Driving Licence and willingness to travel across Kent. IT literate with experience using Microsoft Office packages. What's on Offer Immediate start available. Temporary (£20.00 per hour) or Permanent (£31,000 per annum) employment options. Opportunity to work with a reputable Social Housing Contractor. Long-term programme of roofing and Solar PV works. Supportive team environment and opportunities for career progression. If you are an experienced Resident Liaison Officer looking for your next opportunity, we'd like to hear from you.

My social Housing contractor is delivering roofing, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Midlands and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team across the West Midlands regions. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification If you are a motivated Site Manager looking to join a growing contractor with a strong order book and excellent career prospects with the opportunity to go temp/perm and in a position to start immediately, please get in touch

Your new company You will be joining a public sector organisation focused on environmental management, sustainability, and the maintenance of green infrastructure across the county. Your new role You will work as a Tree Officer, providing professional forestry and arboricultural advice, carrying out tree inspections, supporting planting initiatives, and assisting with the management and maintenance of trees and woodland areas. The role involves preparing reports, supervising contractors, liaising with stakeholders, and ensuring compliance with relevant legislation and health and safety standards. What you'll need to succeed Relevant arboriculture or forestry qualification (Level 3-4) Practical experience in tree management and inspections Strong knowledge of tree biology, pests, diseases, and arboricultural practices Understanding of relevant legislation and health & safety standards Ability to prepare detailed reports, specifications, and estimates Good IT skills Strong communication and interpersonal skills Full driving licence and willingness to work flexibly What you'll get in return You will need a relevant arboriculture or forestry qualification (Level 3-4), with practical experience in tree management and inspections. Strong knowledge of tree biology, pests, diseases, and industry best practices is essential. You should have excellent communication skills, good IT ability, and experience producing reports and specifications. A full driving licence and willingness to work flexibly are also required. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Retrofit Site Manager - Social Housing Location: Reading / Chippenham / Newbury Our client is looking for an experienced Retrofit Site Manager to join their team, delivering high-quality retrofit projects across the Reading, Chippenham and Newbury areas. This is an excellent opportunity for an established Site Manager with a background in social housing, retrofit works, and planned maintenance who is looking to take responsibility for successful project delivery while working with a reputable organisation. The successful candidate will be responsible for managing day-to-day site operations, ensuring works are delivered safely, efficiently and to the required standards. Retrofit experience and knowledge of PAS 2030/PAS 2035 would be a distinct advantage. Key responsibilities include: Managing site activities and ensuring Health & Safety compliance Completing and reviewing risk assessments, method statements and toolbox talks Conducting site inductions and ensuring safe working practices Managing subcontractors and monitoring quality of works delivered Attending client meetings and providing regular project updates Working closely with the support of a dedicated Customer Liaison Officer (CLO) Maintaining accurate records and using IT systems effectively Requirements: Proven experience as a Site Manager within social housing, retrofit, refurbishment or planned works Good understanding of Health & Safety procedures and site compliance Knowledge of PAS 2030/PAS 2035 is highly desirable Strong IT skills and ability to manage project documentation SMSTS qualification (essential) 3-day First Aid qualification (essential) Asbestos Awareness certification (essential)

Retrofit Site Manager - Social Housing Location: Reading / Chippenham / Newbury Our client is looking for an experienced Retrofit Site Manager to join their team, delivering high-quality retrofit projects across the Reading, Chippenham and Newbury areas. This is an excellent opportunity for an established Site Manager with a background in social housing, retrofit works, and planned maintenance who is looking to take responsibility for successful project delivery while working with a reputable organisation. The successful candidate will be responsible for managing day-to-day site operations, ensuring works are delivered safely, efficiently and to the required standards. Retrofit experience and knowledge of PAS 2030/PAS 2035 would be a distinct advantage. Key responsibilities include: Managing site activities and ensuring Health & Safety compliance Completing and reviewing risk assessments, method statements and toolbox talks Conducting site inductions and ensuring safe working practices Managing subcontractors and monitoring quality of works delivered Attending client meetings and providing regular project updates Working closely with the support of a dedicated Customer Liaison Officer (CLO) Maintaining accurate records and using IT systems effectively Requirements: Proven experience as a Site Manager within social housing, retrofit, refurbishment or planned works Good understanding of Health & Safety procedures and site compliance Knowledge of PAS 2030/PAS 2035 is highly desirable Strong IT skills and ability to manage project documentation SMSTS qualification (essential) 3-day First Aid qualification (essential) Asbestos Awareness certification (essential)

Maintenance Officer Wigston 18-month fixed term contract Up to 13.74 per hour Full Time - Monday to Friday, including hybrid working Benefits: 33 days holiday (including bank holidays), pension scheme, free on-site parking, hybrid working, private healthcare, employee assistance programme. We're supporting a well-established business in Wigston in their search for a reliable Maintenance Officer to join their team. This Maintenance Officer role is varied, hands-on and ideal for someone who enjoys practical work, solving problems and making sure buildings and facilities are safe, well maintained and running smoothly. As a Maintenance Officer, you'll play an important role in the day-to-day upkeep of the site. You'll carry out general maintenance tasks, support basic repairs and help ensure the building and surrounding areas are clean, safe and compliant. You'll also assist with meeting room set-ups, move equipment where needed and respond to day-to-day maintenance and facilities requests across the business. Key responsibilities of the Maintenance Officer role: Carrying out general building maintenance and basic repair work Ensuring internal and external areas are clean, safe and well maintained Supporting with meeting room, furniture and equipment set-ups Assisting with planned preventative maintenance and supporting external contractors on site Monitoring maintenance supplies and reporting any repair requirements Carrying out legionella checks and supporting water hygiene compliance Following health and safety procedures at all times The ideal Maintenance Officer will have: A practical, hands-on approach to work Previous experience in a maintenance, facilities or building services role (desirable but not essential) Experience carrying out legionella checks and an understanding of basic water hygiene compliance Good attention to detail and a proactive attitude A basic understanding of workplace health and safety Good communication skills and the ability to work well as part of a team A willingness to support with a variety of maintenance and facilities tasks If you're looking for a Maintenance Officer role where no two days are the same and you can become part of a friendly, supportive team, we'd like to hear from you. Please apply today!

Premises Officer Derby £28,537: Competitive Permanent Position We are currently recruiting for an experienced Premises Officer to join a professional Facilities Management team, providing high-quality building support within a busy operational environment. This is a great opportunity for a practical, self-motivated individual with a strong background in building fabric maintenance and the ability to manage both planned and reactive tasks. Key Responsibilities: Carry out planned preventative maintenance (PPM) and reactive maintenance across the site Complete building fabric repairs including ceilings, painting, skirting, doors, fixtures and general repairs Carry out building inspections and identify defects or maintenance requirements Fault finding and resolving building fabric issues efficiently Order materials and spare parts required for repairs Support basic plumbing, mechanical and electrical maintenance tasks Carry out water hygiene checks including tap temperature monitoring and flushing of little-used outlets (training provided) Liaise with contractors and ensure works are completed safely and effectively Maintain accurate records, stock levels and maintenance documentation Support general site operations, porterage duties and health & safety requirements Assist with monitoring building systems including heating, fire alarms and lighting Complete utility meter readings and general site checks The Ideal Candidate: Previous experience as a Premises Officer, Building Fabric Engineer, Maintenance Technician or Multi-Skilled Engineer Time-served tradesperson or recognised trade qualification Strong knowledge of building fabric maintenance and fault finding Experience working within a busy service or Facilities Management environment Good understanding of health & safety, RAMS and safe working practices Able to work independently, identify issues and use initiative Good communication and organisational skills Full UK driving licence Comfortable working as part of an on-call rota Experience with basic plumbing, mechanical and electrical systems, fire doors, water hygiene or general building services would be advantageous. If you are an experienced maintenance professional looking for a varied role within a supportive FM environment, we would like to hear from you.

Premises Manager (Temporary Contract - September Start) Location: Merton Contract: Temporary (with the opportunity to become permanent) Start Date: September 2026 We are seeking an experienced and proactive Premises Manager to oversee the maintenance, safety, security, and compliance of a busy educational site in Merton. This is an excellent opportunity for a facilities professional with strong organisational skills, compliance experience, and a hands-on approach to site management. Key Responsibilities Manage the day-to-day maintenance, security, and upkeep of the site and grounds. Carry out routine inspections and identify maintenance requirements. Undertake minor repairs and coordinate larger works with contractors. Ensure buildings and facilities are safe, clean, secure, and fit for purpose. Oversee and maintain compliance records, service schedules, risk assessments, and statutory documentation. Monitor compliance in areas such as fire safety, water hygiene, asbestos management, and emergency lighting. Support health and safety audits, inspections, and reporting. Manage contractors, monitor performance, and maintain contract documentation. Ensure all contractors adhere to site procedures and health and safety requirements. Respond appropriately to site emergencies and operational issues. Person Specification Essential Experience Previous experience as a Premises Manager, Site Manager, Facilities Manager, Caretaker, Estates Officer, or similar. Experience managing compliance paperwork, statutory records, and contractor documentation. Experience supervising contractors and external service providers. Practical building maintenance and repair skills. Strong understanding of health and safety requirements. Essential Qualifications Health & Safety qualification or training (IOSH, NEBOSH, or equivalent). Knowledge of risk assessments, fire safety, and safe working practices. Essential Skills Excellent organisational and record-keeping abilities. Strong communication and problem-solving skills. Good IT skills, including maintaining digital records. Ability to work independently and prioritise workloads effectively. Desirable Experience working within a school or educational environment. First Aid qualification. Relevant trade qualification. What We Offer September 2026 start. Temporary contract with the opportunity to become permanent. Competitive rate of pay. Supportive working environment. Opportunity to play a key role in maintaining a safe and compliant educational setting. Commitment to Safeguarding Our agency is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. The recruitment process is aligned with the Keeping Children Safe in Education guidance. Offers of employment are contingent upon successful background checks, including an enhanced DBS check, verification of the right to work in the UK, and satisfactory references.

Technical Support Officer - Housing Property Services (Contract) Immediate opportunity for an organised, customer-focused administrator to join a busy Housing Property Services team. The Role Contract opportunity for an experienced Technical Support Officer / Housing Administrator to join a busy Housing Property Services / Repairs & Maintenance team. This role focuses on delivering technical administrative support, managing work orders, job tickets, and invoicing, and providing excellent customer service to tenants, contractors, and internal teams across housing, compliance, and engineering services. Key Responsibilities Manage work orders / job tickets / repairs scheduling from receipt to completion Handle customer enquiries, complaints, and service requests via phone and face-to-face Provide administrative support within housing property services and repairs & maintenance Maintain housing databases, records, and documentation (data protection compliant) Process purchase orders (POs), invoices, and finance administration Liaise with tenants, contractors, trades, and housing officers Prepare documents, reports, letters, and meeting minutes Support compliance, engineering, and property teams Deliver strong customer-focused service delivery within SLA targets About You Previous experience in an administrative or support role (housing or property services preferred) Strong organisational and multitasking skills Excellent communication and customer service abilities Confident working with IT systems, databases, and finance systems Ability to work collaboratively within a team environment High attention to detail and ability to handle sensitive information confidentially Professional, tactful, and able to manage challenging situations Why Apply? Opportunity to work within a vital public service environment Varied role with exposure across multiple teams Supportive team environment with potential to develop new skills Contract role offering immediate impact and experience Apply Now If you're a proactive administrator with strong customer service skills looking for your next contract opportunity, apply today to be considered.

Job Title: Operations Director Location: High Wycombe Salary: Based on Experience Our client is seeking an experienced Operations Director to lead and develop all operational activities across their UK business. This is a senior leadership position responsible for ensuring the safe, efficient and profitable delivery of projects and services while driving operational excellence across the organisation. The successful candidate will oversee project delivery, service and maintenance operations, resource planning, supply chain management and operational performance, working closely with the Managing Director and Chief Operating Officer to deliver strategic objectives and support continued business growth. As the organisation continues to expand, this role will also play an important part in developing operational standards, governance and best practices across the wider business. Key Responsibilities Operational Leadership Provide strategic leadership across all operational functions, ensuring projects, service contracts and maintenance activities are delivered safely, on time, within budget and to the highest standards. Build, lead and develop high-performing teams, creating a culture of accountability, collaboration and continuous improvement. Drive operational efficiency, productivity and service quality through effective processes, performance management and continuous improvement initiatives. Oversee workforce planning, resource allocation, supply chain performance and subcontractor management. Ensure compliance with all relevant health, safety, environmental and regulatory requirements, including maintaining appropriate business insurance. Develop and monitor operational KPIs to improve performance, accountability and customer satisfaction. Commercial & Financial Performance Manage operational performance against agreed budgets, financial targets and business objectives. Monitor contract profitability, project performance and operational margins, using data to support informed decision-making. Identify opportunities to improve profitability through cost control, operational efficiencies and resource optimisation. Lead operational aspects of contract negotiations with customers, suppliers and subcontractors. Support forecasting, budgeting and business planning activities alongside the senior leadership team. Strategic Collaboration Work closely with executive leadership to align operational delivery with wider business objectives. Contribute to the development and implementation of operational standards, governance frameworks and best practice across the organisation. Share operational knowledge and drive consistency across multiple business functions and locations. Support business integration, mobilisation and operational improvement initiatives where required. About You Essential Willing to be appointed as a Company Director and registered with Companies House. Demonstrable experience preparing tender submissions and leading successful contract mobilisation. Proven success in a senior operational leadership role within facilities management, HVAC, building services, engineering services or a similar technical environment. Experience managing multi-site operations, field-based teams and subcontractor networks. Strong commercial awareness with experience managing budgets, operational KPIs, profitability and business performance. A track record of improving operational efficiency, service delivery and financial performance. Excellent leadership, communication and stakeholder management skills. Strong understanding of health, safety and regulatory compliance. Full UK driving licence and willingness to travel as required. Desirable Experience working within a multi-site or international organisation. Experience leading operational transformation, business improvement or standardisation programmes. Exposure to business acquisitions, integration projects or organisational change. Engineering or technical qualifications. Experience within a private equity-backed or high-growth business.