Community Liaison Officer South East England / Multiple Sites Up to 40,000 + Company Car + Package Leading Principal Contractor Nadson Consulting are partnered with a leading UK principal contractor who are looking to appoint a Community Liaison Officer to support a number of live residential and regeneration projects across the South East. This is an excellent opportunity for an experienced Community Liaison Officer, Resident Liaison Officer, Social Value Coordinator or Community Engagement professional looking to join a growing business with a strong pipeline of work. The Role You will act as the key link between local communities, residents, stakeholders and project delivery teams across multiple live construction projects. Responsibilities will include: Building positive relationships with local residents and community groups Managing and responding to community enquiries and complaints Delivering social value initiatives and engagement programmes Organising and attending school visits, careers events and employability workshops Supporting CV writing, apprenticeship and local employment initiatives Working closely with site teams to ensure community commitments are met Coordinating stakeholder communications throughout the project lifecycle Monitoring and reporting social value outcomes This is a mobile role covering approximately 7 live projects, therefore flexibility and strong organisational skills are essential. Requirements We would be keen to speak with candidates from the following backgrounds: Community Liaison Officer Resident Liaison Officer Community Engagement Officer Social Value Coordinator Social Value Manager Stakeholder Engagement Officer Housing Association Community Teams Applicants should demonstrate: Excellent communication and stakeholder management skills Confidence engaging with schools, councils and local communities Strong organisational abilities Experience managing multiple priorities and projects A proactive and personable approach Experience using social value reporting platforms such as TOMS or Thrive would be advantageous but is not essential. Package Salary up to 40,000 Company Car Travel Expenses Strong project pipeline Long-term career progression opportunities For a confidential discussion, please apply today or contact George at Nadson Consulting.
08/07/2026
Full time
Community Liaison Officer South East England / Multiple Sites Up to 40,000 + Company Car + Package Leading Principal Contractor Nadson Consulting are partnered with a leading UK principal contractor who are looking to appoint a Community Liaison Officer to support a number of live residential and regeneration projects across the South East. This is an excellent opportunity for an experienced Community Liaison Officer, Resident Liaison Officer, Social Value Coordinator or Community Engagement professional looking to join a growing business with a strong pipeline of work. The Role You will act as the key link between local communities, residents, stakeholders and project delivery teams across multiple live construction projects. Responsibilities will include: Building positive relationships with local residents and community groups Managing and responding to community enquiries and complaints Delivering social value initiatives and engagement programmes Organising and attending school visits, careers events and employability workshops Supporting CV writing, apprenticeship and local employment initiatives Working closely with site teams to ensure community commitments are met Coordinating stakeholder communications throughout the project lifecycle Monitoring and reporting social value outcomes This is a mobile role covering approximately 7 live projects, therefore flexibility and strong organisational skills are essential. Requirements We would be keen to speak with candidates from the following backgrounds: Community Liaison Officer Resident Liaison Officer Community Engagement Officer Social Value Coordinator Social Value Manager Stakeholder Engagement Officer Housing Association Community Teams Applicants should demonstrate: Excellent communication and stakeholder management skills Confidence engaging with schools, councils and local communities Strong organisational abilities Experience managing multiple priorities and projects A proactive and personable approach Experience using social value reporting platforms such as TOMS or Thrive would be advantageous but is not essential. Package Salary up to 40,000 Company Car Travel Expenses Strong project pipeline Long-term career progression opportunities For a confidential discussion, please apply today or contact George at Nadson Consulting.
JOB: Senior Town Planner LOCATION: Nr Dorchester SALARY: £45,000 - 60,000 BENEFITS: Professional subscriptions paid 28 days holiday plus some extra for Christmas close down Pension Social days, sports day, parties etc Enhanced Maternity scheme Commission Expenses paid Qualifications required of the Senior Planner Chartered Member of the Royal Town Planning Institute (MRTPI). Responsibilities of the Senior Planner. This is a client facing, fee earning role. The position involves working closely with all departments of the Firm from the early concept stage of a project through to discharge of planning conditions on Residential, Agricultural and Commercial projects across the Wessex region. Essential/Day-to-day roles include: • Giving initial feasibility advice, completing Planning Appraisals including formulating planning strategy's for clients, and dealing with Pre-Application Enquiries. • Drafting Planning Statements, Design & Access Statements and other supporting documentation. • Dealing with the preparation, submission and management of the full breadth of application types relating to Residential, Commercial and Agricultural property, including applications for Listed Building Consent. • Acting as Project Lead including liaison with and management of external consultants and working closely with our in house design, rural, commercial and valuations teams. • Advising on and dealing with planning conditions, Section 106 agreements, Community Infrastructure Levy and other planning obligations. • Advising on the promotion of development sites for adoption. • Dealing with the preparation, submission and management of planning appeals. Given the interprofessional nature of the work, the position will be predominantly office based nr Dorchester, Dorset, with the opportunity to work from home from time to time. Experience required for the Senior Planner's role • Ideally, Chartered with 3 years PQE. • Must have previous client facing experience in a similar role in either the Public or Private sector and must be used to working as part of an interprofessional team, or independently. • Must have an excellent working knowledge of policy/regulation, NPPF and Local & Neighbourhood Plans effecting our primary areas of operation. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
06/07/2026
Full time
JOB: Senior Town Planner LOCATION: Nr Dorchester SALARY: £45,000 - 60,000 BENEFITS: Professional subscriptions paid 28 days holiday plus some extra for Christmas close down Pension Social days, sports day, parties etc Enhanced Maternity scheme Commission Expenses paid Qualifications required of the Senior Planner Chartered Member of the Royal Town Planning Institute (MRTPI). Responsibilities of the Senior Planner. This is a client facing, fee earning role. The position involves working closely with all departments of the Firm from the early concept stage of a project through to discharge of planning conditions on Residential, Agricultural and Commercial projects across the Wessex region. Essential/Day-to-day roles include: • Giving initial feasibility advice, completing Planning Appraisals including formulating planning strategy's for clients, and dealing with Pre-Application Enquiries. • Drafting Planning Statements, Design & Access Statements and other supporting documentation. • Dealing with the preparation, submission and management of the full breadth of application types relating to Residential, Commercial and Agricultural property, including applications for Listed Building Consent. • Acting as Project Lead including liaison with and management of external consultants and working closely with our in house design, rural, commercial and valuations teams. • Advising on and dealing with planning conditions, Section 106 agreements, Community Infrastructure Levy and other planning obligations. • Advising on the promotion of development sites for adoption. • Dealing with the preparation, submission and management of planning appeals. Given the interprofessional nature of the work, the position will be predominantly office based nr Dorchester, Dorset, with the opportunity to work from home from time to time. Experience required for the Senior Planner's role • Ideally, Chartered with 3 years PQE. • Must have previous client facing experience in a similar role in either the Public or Private sector and must be used to working as part of an interprofessional team, or independently. • Must have an excellent working knowledge of policy/regulation, NPPF and Local & Neighbourhood Plans effecting our primary areas of operation. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Sustainable Building Services
Wythenshawe, Manchester
Tenant Liaison Officer Location : Based in Wythenshawe Salary : £29,000 per annum, with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Please note : The salary for this position is negotiable dependant upon the experience of the successful candidate. Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
03/07/2026
Full time
Tenant Liaison Officer Location : Based in Wythenshawe Salary : £29,000 per annum, with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Please note : The salary for this position is negotiable dependant upon the experience of the successful candidate. Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.
Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
03/07/2026
Full time
Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Guildmore has an exciting opportunity for a Resident Liaison Officer (M4 4AR). You will be based at one of our sites and may be required to travel to other locations when projects are complete. In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities Serve as the primary point of contact for residents, addressing queries and concerns with tact and effectiveness. Address and resolve potential issues and handle complaints effectively. Document and register complaints following company and client protocols. Attend weekly/monthly meetings and provide relevant reports. Prepare and distribute regular Community Newsletters as required. Keep site notice boards regularly updated. Present updates to residents on progress and future activity. Undertake all other duties consistent with the scope of the role. Visit and meet residents in their homes, addressing their needs and queries while keeping them well-informed. Coordinate with the site team to facilitate smooth execution of remedial works, minimising disruption to residents. Develop and maintain effective working relationships with residents. What we offer Full training and ongoing support. Opportunities to learn system management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the team.
02/07/2026
Full time
Guildmore has an exciting opportunity for a Resident Liaison Officer (M4 4AR). You will be based at one of our sites and may be required to travel to other locations when projects are complete. In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities Serve as the primary point of contact for residents, addressing queries and concerns with tact and effectiveness. Address and resolve potential issues and handle complaints effectively. Document and register complaints following company and client protocols. Attend weekly/monthly meetings and provide relevant reports. Prepare and distribute regular Community Newsletters as required. Keep site notice boards regularly updated. Present updates to residents on progress and future activity. Undertake all other duties consistent with the scope of the role. Visit and meet residents in their homes, addressing their needs and queries while keeping them well-informed. Coordinate with the site team to facilitate smooth execution of remedial works, minimising disruption to residents. Develop and maintain effective working relationships with residents. What we offer Full training and ongoing support. Opportunities to learn system management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the team.
Nicholas Associates Graduate Placements
Exeter, Devon
Graduate Quantity Surveyor Up to 30,000 THE COMPANY: The company is a Groundworks and Civil Engineering company operating as a sub-contractor for most of the major and regional housebuilders, as well as other market sectors. THE ROLE: Working within the Quantity Surveying Team to manage all commercial elements throughout the project lifecycle. Minimise costs and enhance value for money Achieve the required standards and quality in accordance with contract and client expectations. Ensuring contractual and commercial risks and opportunities are identified and addressed. Cost planning and contract engagement Sourcing specified materials based on cost & quality. Attend progress meetings to respond to commercial matters raised. Ongoing liaison with site team, supply chain and Clients' representatives Support and advise the project manager in respect of fulfilment of all contractual obligations. YOU: Recently graduated with a Quantity Surveying degree. Competent IT skills in Word, Excel, and Outlook Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Strong analytical skills. Ability to work under pressure as part of a team and individually Willing to travel to sites throughout the UK. Valid UK Driving Licence WHAT YOU GET: Opportunity to develop as a Quantity Surveyor in an exciting industry Competitive starting salary depending on experience REF:G01 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
02/07/2026
Full time
Graduate Quantity Surveyor Up to 30,000 THE COMPANY: The company is a Groundworks and Civil Engineering company operating as a sub-contractor for most of the major and regional housebuilders, as well as other market sectors. THE ROLE: Working within the Quantity Surveying Team to manage all commercial elements throughout the project lifecycle. Minimise costs and enhance value for money Achieve the required standards and quality in accordance with contract and client expectations. Ensuring contractual and commercial risks and opportunities are identified and addressed. Cost planning and contract engagement Sourcing specified materials based on cost & quality. Attend progress meetings to respond to commercial matters raised. Ongoing liaison with site team, supply chain and Clients' representatives Support and advise the project manager in respect of fulfilment of all contractual obligations. YOU: Recently graduated with a Quantity Surveying degree. Competent IT skills in Word, Excel, and Outlook Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Strong analytical skills. Ability to work under pressure as part of a team and individually Willing to travel to sites throughout the UK. Valid UK Driving Licence WHAT YOU GET: Opportunity to develop as a Quantity Surveyor in an exciting industry Competitive starting salary depending on experience REF:G01 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Project Manager Location: Adelaide Street, Belfast Hours of work: 37.5 hours per week (Monday to Friday: 9am to 5pm) Salary range: £19.32 per hour Contract: Temporary About the Role: On behalf of our client, the Northern Ireland Housing Executive, MPA Recruitment is seeking an experienced Project Manager (Construction Procurement) to support the delivery of construction works, building services, and professional services procurement within the Asset Management Division. This is a key role supporting the Senior Project Manager in delivering a high-quality, compliant and cost-effective procurement function. You will play a central role in managing construction-related procurement exercises, ensuring robust contract delivery, value for money, and alignment with public sector procurement standards. Key Responsibilities: Procurement Delivery & Contract Management Support the Senior Project Manager in delivering effective procurement of construction works, building services, and professional services contracts. Lead procurement exercises from initiation through to contract award, ensuring timely delivery against programme deadlines. Liaise with clients and the Corporate Procurement Unit to deliver the approved procurement programme. Draft, review, and finalise tender and contract documentation in line with legislation, policy, and best practice. Ensure all procurement activity complies with NIHE frameworks, public procurement regulations, and organisational procedures. Provide technical input into contract documentation, specifications, and procurement strategies. Support mobilisation, contract handover meetings, and post-project evaluations including lessons learned. Technical & Commercial Support Prepare and analyse cost information including pre-tender estimates, cost models, benchmarking, and tender evaluations. Provide financial and technical input to support procurement requirements and contract development. Liaise with Cost Management colleagues where required. Draft NEC3 and NEC4 contract documentation for construction and professional services projects. Interpret AutoCAD technical drawings to support procurement and project delivery. Project & Programme Management Manage workload in accordance with PRINCE2 project management methodology. Monitor project progress, risks, and performance against time, cost, and quality targets. Maintain and update risk registers, ensuring appropriate mitigation measures are in place. Ensure proper governance and reporting throughout the lifecycle of procurement exercises. Stakeholder Engagement & Governance Work collaboratively with internal clients, consultants, contractors, and procurement colleagues. Act as a key liaison between client departments and Corporate Procurement Unit. Attend meetings, working groups, forums, and tenant consultation groups as required. Provide regular progress updates, statistical reporting, and performance information. Promote strong stakeholder relationships and effective communication across all project stages. Policy, Compliance & Continuous Improvement Ensure full compliance with procurement law, equality, health & safety, and information governance requirements. Support the development, implementation, and review of policies and procedures. Interpret and apply legislative changes, updating internal processes accordingly. Contribute to Business Plans and support achievement of organisational objectives. Promote sustainable construction, environmental awareness, and energy efficiency in procurement decisions. Health, Safety & Professional Development Ensure health & safety and environmental standards are embedded across all projects. Support a proactive health & safety culture within the team and wider organisation. Complete all required training and continuous professional development. Work collaboratively to support skills development and training across NIHE teams. Additional Duties Provide administrative and technical support to the Unit, including data and reporting. Support resilience within the team by providing cover where required. Represent the Construction Procurement Team within the wider Dispute Resolution and Construction Procurement Unit. Undertake any other duties consistent with the level and responsibility of the role. What We're Looking For: Applicants must meet one of the following criteria: A Bachelor's Degree (or equivalent Level 6 qualification) in Quantity Surveying or a relevant Building/Construction discipline, plus at least 2 years' relevant experience. OR A BTEC Higher National Certificate/Diploma (or equivalent Level 5 qualification) in Quantity Surveying or a relevant Construction/Technical discipline, plus at least 3 years' relevant experience. Essential experience should include construction procurement, contract administration, cost management, and in particular NEC suite of contracts and working within public sector or regulated environments. Additional Information: A Basic Access NI Check is Required at a cost of £16. What we can offer you: Weekly pay Holiday pay 24/7 support from a dedicated consultant Access to similar and future opportunities Ongoing placement support and continuity of work opportunities Why Apply: This is a unique opportunity to join the Northern Ireland Housing Executive in a key procurement role that directly contributes to the delivery of high-quality housing and community improvements across Northern Ireland. You will be part of a professional team driving value for money, compliance, and long-term housing improvements. How to Apply: To apply, send your CV to or contact our office on for more information. MPA Recruitment is an equal opportunities employer.
01/07/2026
Full time
Project Manager Location: Adelaide Street, Belfast Hours of work: 37.5 hours per week (Monday to Friday: 9am to 5pm) Salary range: £19.32 per hour Contract: Temporary About the Role: On behalf of our client, the Northern Ireland Housing Executive, MPA Recruitment is seeking an experienced Project Manager (Construction Procurement) to support the delivery of construction works, building services, and professional services procurement within the Asset Management Division. This is a key role supporting the Senior Project Manager in delivering a high-quality, compliant and cost-effective procurement function. You will play a central role in managing construction-related procurement exercises, ensuring robust contract delivery, value for money, and alignment with public sector procurement standards. Key Responsibilities: Procurement Delivery & Contract Management Support the Senior Project Manager in delivering effective procurement of construction works, building services, and professional services contracts. Lead procurement exercises from initiation through to contract award, ensuring timely delivery against programme deadlines. Liaise with clients and the Corporate Procurement Unit to deliver the approved procurement programme. Draft, review, and finalise tender and contract documentation in line with legislation, policy, and best practice. Ensure all procurement activity complies with NIHE frameworks, public procurement regulations, and organisational procedures. Provide technical input into contract documentation, specifications, and procurement strategies. Support mobilisation, contract handover meetings, and post-project evaluations including lessons learned. Technical & Commercial Support Prepare and analyse cost information including pre-tender estimates, cost models, benchmarking, and tender evaluations. Provide financial and technical input to support procurement requirements and contract development. Liaise with Cost Management colleagues where required. Draft NEC3 and NEC4 contract documentation for construction and professional services projects. Interpret AutoCAD technical drawings to support procurement and project delivery. Project & Programme Management Manage workload in accordance with PRINCE2 project management methodology. Monitor project progress, risks, and performance against time, cost, and quality targets. Maintain and update risk registers, ensuring appropriate mitigation measures are in place. Ensure proper governance and reporting throughout the lifecycle of procurement exercises. Stakeholder Engagement & Governance Work collaboratively with internal clients, consultants, contractors, and procurement colleagues. Act as a key liaison between client departments and Corporate Procurement Unit. Attend meetings, working groups, forums, and tenant consultation groups as required. Provide regular progress updates, statistical reporting, and performance information. Promote strong stakeholder relationships and effective communication across all project stages. Policy, Compliance & Continuous Improvement Ensure full compliance with procurement law, equality, health & safety, and information governance requirements. Support the development, implementation, and review of policies and procedures. Interpret and apply legislative changes, updating internal processes accordingly. Contribute to Business Plans and support achievement of organisational objectives. Promote sustainable construction, environmental awareness, and energy efficiency in procurement decisions. Health, Safety & Professional Development Ensure health & safety and environmental standards are embedded across all projects. Support a proactive health & safety culture within the team and wider organisation. Complete all required training and continuous professional development. Work collaboratively to support skills development and training across NIHE teams. Additional Duties Provide administrative and technical support to the Unit, including data and reporting. Support resilience within the team by providing cover where required. Represent the Construction Procurement Team within the wider Dispute Resolution and Construction Procurement Unit. Undertake any other duties consistent with the level and responsibility of the role. What We're Looking For: Applicants must meet one of the following criteria: A Bachelor's Degree (or equivalent Level 6 qualification) in Quantity Surveying or a relevant Building/Construction discipline, plus at least 2 years' relevant experience. OR A BTEC Higher National Certificate/Diploma (or equivalent Level 5 qualification) in Quantity Surveying or a relevant Construction/Technical discipline, plus at least 3 years' relevant experience. Essential experience should include construction procurement, contract administration, cost management, and in particular NEC suite of contracts and working within public sector or regulated environments. Additional Information: A Basic Access NI Check is Required at a cost of £16. What we can offer you: Weekly pay Holiday pay 24/7 support from a dedicated consultant Access to similar and future opportunities Ongoing placement support and continuity of work opportunities Why Apply: This is a unique opportunity to join the Northern Ireland Housing Executive in a key procurement role that directly contributes to the delivery of high-quality housing and community improvements across Northern Ireland. You will be part of a professional team driving value for money, compliance, and long-term housing improvements. How to Apply: To apply, send your CV to or contact our office on for more information. MPA Recruitment is an equal opportunities employer.
This six-month fixed-term contract as a Health & Safety Advisor offers the opportunity to play a key role in ensuring compliance and safety across property-related operations within the not-for-profit sector. Based in London, this position requires a detail-oriented individual with a strong understanding of health and safety practices. Client Details This opportunity sits within a large, complex organisation delivering housing and community-based services across London. The organisation is committed to maintaining high standards of safety, compliance, and wellbeing for its employees, residents, and contractors. Operating across a diverse portfolio, the organisation places strong emphasis on fostering a proactive health and safety culture, ensuring that risks are managed effectively and that statutory and regulatory requirements are consistently met. The Health and Safety Adviser will work closely with the Head of Health and Safety to support the implementation and continuous improvement of the organisation's Health and Safety Policy and Management System. This is a key role in embedding best practice, driving consistency, and supporting operational teams in delivering safe and compliant services. This is an excellent opportunity for a proactive and knowledgeable H&S professional who enjoys a hands-on, advisory role and is passionate about improving safety culture and outcomes across a large organisation. This opportunity is offered on an initial 6-month fixed term contract (FTC) basis. Description Provide practical H&S advice and support to managers and teams Promote a positive safety and wellbeing culture across the organisation Support and lead on incident investigations, ensuring learnings are embedded Manage RIDDOR and MOR reporting, including external liaison where required Conduct inspections, audits, and ensure actions are tracked to completion Complete and review risk assessments, supporting teams to manage risks effectively Maintain H&S systems, records, and data accuracy Support policy development, training delivery, and H&S communications Partner with HR on employee-related H&S matters Provide reporting, assurance, and support continuous improvement initiatives Profile NEBOSH Certificate (Level 3) essential; working towards Diploma desirable IOSH membership Experience in an H&S Adviser role within housing, property, or similar environments Strong background in incident investigation, audits, and regulatory compliance Good knowledge of H&S legislation, risk assessment, and assurance processes Confident communicator able to influence and engage stakeholders at all levels Strong analytical, reporting, and organisational skills Ability to manage multiple priorities and make sound professional judgements Proficient in Microsoft Office and H&S systems Experience within social housing or property environments Involvement in organisation-wide H&S or culture change initiatives Knowledge of wellbeing and occupational health practices Job Offer 47k base salary (pro rata) 6-month fixed term contract with immediate impact Opportunity to influence and strengthen safety culture Broad stakeholder exposure across diverse operations Supportive team with career development opportunities Meaningful role with visible, organisation-wide impact
01/07/2026
Contract
This six-month fixed-term contract as a Health & Safety Advisor offers the opportunity to play a key role in ensuring compliance and safety across property-related operations within the not-for-profit sector. Based in London, this position requires a detail-oriented individual with a strong understanding of health and safety practices. Client Details This opportunity sits within a large, complex organisation delivering housing and community-based services across London. The organisation is committed to maintaining high standards of safety, compliance, and wellbeing for its employees, residents, and contractors. Operating across a diverse portfolio, the organisation places strong emphasis on fostering a proactive health and safety culture, ensuring that risks are managed effectively and that statutory and regulatory requirements are consistently met. The Health and Safety Adviser will work closely with the Head of Health and Safety to support the implementation and continuous improvement of the organisation's Health and Safety Policy and Management System. This is a key role in embedding best practice, driving consistency, and supporting operational teams in delivering safe and compliant services. This is an excellent opportunity for a proactive and knowledgeable H&S professional who enjoys a hands-on, advisory role and is passionate about improving safety culture and outcomes across a large organisation. This opportunity is offered on an initial 6-month fixed term contract (FTC) basis. Description Provide practical H&S advice and support to managers and teams Promote a positive safety and wellbeing culture across the organisation Support and lead on incident investigations, ensuring learnings are embedded Manage RIDDOR and MOR reporting, including external liaison where required Conduct inspections, audits, and ensure actions are tracked to completion Complete and review risk assessments, supporting teams to manage risks effectively Maintain H&S systems, records, and data accuracy Support policy development, training delivery, and H&S communications Partner with HR on employee-related H&S matters Provide reporting, assurance, and support continuous improvement initiatives Profile NEBOSH Certificate (Level 3) essential; working towards Diploma desirable IOSH membership Experience in an H&S Adviser role within housing, property, or similar environments Strong background in incident investigation, audits, and regulatory compliance Good knowledge of H&S legislation, risk assessment, and assurance processes Confident communicator able to influence and engage stakeholders at all levels Strong analytical, reporting, and organisational skills Ability to manage multiple priorities and make sound professional judgements Proficient in Microsoft Office and H&S systems Experience within social housing or property environments Involvement in organisation-wide H&S or culture change initiatives Knowledge of wellbeing and occupational health practices Job Offer 47k base salary (pro rata) 6-month fixed term contract with immediate impact Opportunity to influence and strengthen safety culture Broad stakeholder exposure across diverse operations Supportive team with career development opportunities Meaningful role with visible, organisation-wide impact
The Health & Safety Advisor role involves supporting the Property department within a Not For Profit organisation, ensuring compliance with health and safety regulations. Based in London, this position requires a proactive individual to assist with implementing policies, conducting risk assessments, and promoting a safe working environment. Client Details This opportunity sits within a large, complex organisation delivering housing and community-based services across London. The organisation is committed to maintaining high standards of safety, compliance, and wellbeing for its employees, residents, and contractors. Operating across a diverse portfolio, the organisation places strong emphasis on fostering a proactive health and safety culture, ensuring that risks are managed effectively and that statutory and regulatory requirements are consistently met. The Health and Safety Adviser will work closely with the Head of Health and Safety to support the implementation and continuous improvement of the organisation's Health and Safety Policy and Management System. This is a key role in embedding best practice, driving consistency, and supporting operational teams in delivering safe and compliant services. This is an excellent opportunity for a proactive and knowledgeable H&S professional who enjoys a hands-on, advisory role and is passionate about improving safety culture and outcomes across a large organisation. Description Provide practical H&S advice and support to managers and teams Promote a positive safety and wellbeing culture across the organisation Support and lead on incident investigations, ensuring learnings are embedded Manage RIDDOR and MOR reporting, including external liaison where required Conduct inspections, audits, and ensure actions are tracked to completion Complete and review risk assessments, supporting teams to manage risks effectively Maintain H&S systems, records, and data accuracy Support policy development, training delivery, and H&S communications Partner with HR on employee-related H&S matters Provide reporting, assurance, and support continuous improvement initiatives Profile NEBOSH Certificate (Level 3) essential; working towards Diploma desirable IOSH membership Experience in an H&S Adviser role within housing, property, or similar environments Strong background in incident investigation, audits, and regulatory compliance Good knowledge of H&S legislation, risk assessment, and assurance processes Confident communicator able to influence and engage stakeholders at all levels Strong analytical, reporting, and organisational skills Ability to manage multiple priorities and make sound professional judgements Proficient in Microsoft Office and H&S systems Experience within social housing or property environments Involvement in organisation-wide H&S or culture change initiatives Knowledge of wellbeing and occupational health practices Job Offer 47k Base salary Opportunity to influence and strengthen safety culture Broad stakeholder exposure across diverse operations Supportive team with career development opportunities Meaningful role with visible, organisation-wide impact
30/06/2026
Full time
The Health & Safety Advisor role involves supporting the Property department within a Not For Profit organisation, ensuring compliance with health and safety regulations. Based in London, this position requires a proactive individual to assist with implementing policies, conducting risk assessments, and promoting a safe working environment. Client Details This opportunity sits within a large, complex organisation delivering housing and community-based services across London. The organisation is committed to maintaining high standards of safety, compliance, and wellbeing for its employees, residents, and contractors. Operating across a diverse portfolio, the organisation places strong emphasis on fostering a proactive health and safety culture, ensuring that risks are managed effectively and that statutory and regulatory requirements are consistently met. The Health and Safety Adviser will work closely with the Head of Health and Safety to support the implementation and continuous improvement of the organisation's Health and Safety Policy and Management System. This is a key role in embedding best practice, driving consistency, and supporting operational teams in delivering safe and compliant services. This is an excellent opportunity for a proactive and knowledgeable H&S professional who enjoys a hands-on, advisory role and is passionate about improving safety culture and outcomes across a large organisation. Description Provide practical H&S advice and support to managers and teams Promote a positive safety and wellbeing culture across the organisation Support and lead on incident investigations, ensuring learnings are embedded Manage RIDDOR and MOR reporting, including external liaison where required Conduct inspections, audits, and ensure actions are tracked to completion Complete and review risk assessments, supporting teams to manage risks effectively Maintain H&S systems, records, and data accuracy Support policy development, training delivery, and H&S communications Partner with HR on employee-related H&S matters Provide reporting, assurance, and support continuous improvement initiatives Profile NEBOSH Certificate (Level 3) essential; working towards Diploma desirable IOSH membership Experience in an H&S Adviser role within housing, property, or similar environments Strong background in incident investigation, audits, and regulatory compliance Good knowledge of H&S legislation, risk assessment, and assurance processes Confident communicator able to influence and engage stakeholders at all levels Strong analytical, reporting, and organisational skills Ability to manage multiple priorities and make sound professional judgements Proficient in Microsoft Office and H&S systems Experience within social housing or property environments Involvement in organisation-wide H&S or culture change initiatives Knowledge of wellbeing and occupational health practices Job Offer 47k Base salary Opportunity to influence and strengthen safety culture Broad stakeholder exposure across diverse operations Supportive team with career development opportunities Meaningful role with visible, organisation-wide impact
Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing
30/06/2026
Full time
Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing
About this Role: Great opportunity for an experienced Senior Site Manager / ambitious Site Manager to work on a 10m new build business park and office development in Winchester, situated just off the M3. This is a secured and multi-phase scheme with the next phase being new build offices and a community hub building. Reporting to the site-based Project Manager and visiting Contracts Manager you will be responsible for managing all site-based construction activities throughout, with duties including: Management and coordination and of trade sub-contractors / supply chain; Mid and short-term programming of works; Input to design development with consultant design team; Ensuring company health and safety standards are planned, communicated, achieved and enforced; Review of method statements and risk assessments (RAMS); Organising deliveries of materials, logistics, waste management, etc; Quality control; Inspections and test plans; Client liaison; Coordination meetings with supply chain subcontractors and other managers; Monitoring / Reporting on progress against program; Issue resolution; Snagging and handover. About the Company/Client/Project: This role is with the busy regional office of a national Tier 2 main contractor, with a turnover in excess of 170m and with secured workload in the education, residential, commercial and retirement living sectors across the Hampshire, Wiltshire, Dorset and Berkshire region. Projects range in size from 5m to 15m, secured through a mixture of national and regional frameworks, negotiated schemes with repeat clients and competitive tenders. There is a good pipeline of future workload, with 50% of turnover already secured for 2027. Requirements including certificates and qualifications: You will ideally be an experienced Senior Site Manager already, or Site Manager looking to step up, with a proven track record working with a Tier 1 or 2 main contractor, able to successfully deliver design & build schemes with knowledge and practical experience across the various stages / packages from ground up. Key attributes will include excellent organisation and communication skills, people management ability, technical, contractual and commercial knowledge, plus focus and drive with the ability to keep works on track. High standards, attention to detail and drive will be very well rewarded with excellent salary, benefits, promotional and development prospects. For more information on this contract please contact Stan Pridmore on phone number removed or send your CV to (url removed) Candidates must be able to prove their eligibility to work in the UK
30/06/2026
Full time
About this Role: Great opportunity for an experienced Senior Site Manager / ambitious Site Manager to work on a 10m new build business park and office development in Winchester, situated just off the M3. This is a secured and multi-phase scheme with the next phase being new build offices and a community hub building. Reporting to the site-based Project Manager and visiting Contracts Manager you will be responsible for managing all site-based construction activities throughout, with duties including: Management and coordination and of trade sub-contractors / supply chain; Mid and short-term programming of works; Input to design development with consultant design team; Ensuring company health and safety standards are planned, communicated, achieved and enforced; Review of method statements and risk assessments (RAMS); Organising deliveries of materials, logistics, waste management, etc; Quality control; Inspections and test plans; Client liaison; Coordination meetings with supply chain subcontractors and other managers; Monitoring / Reporting on progress against program; Issue resolution; Snagging and handover. About the Company/Client/Project: This role is with the busy regional office of a national Tier 2 main contractor, with a turnover in excess of 170m and with secured workload in the education, residential, commercial and retirement living sectors across the Hampshire, Wiltshire, Dorset and Berkshire region. Projects range in size from 5m to 15m, secured through a mixture of national and regional frameworks, negotiated schemes with repeat clients and competitive tenders. There is a good pipeline of future workload, with 50% of turnover already secured for 2027. Requirements including certificates and qualifications: You will ideally be an experienced Senior Site Manager already, or Site Manager looking to step up, with a proven track record working with a Tier 1 or 2 main contractor, able to successfully deliver design & build schemes with knowledge and practical experience across the various stages / packages from ground up. Key attributes will include excellent organisation and communication skills, people management ability, technical, contractual and commercial knowledge, plus focus and drive with the ability to keep works on track. High standards, attention to detail and drive will be very well rewarded with excellent salary, benefits, promotional and development prospects. For more information on this contract please contact Stan Pridmore on phone number removed or send your CV to (url removed) Candidates must be able to prove their eligibility to work in the UK
The Facilities Operations Manager will oversee facilities management, property and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in the North West area, will involve covering properties across Accrington, Blackburn, Burnley and East Lancashire, requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Accrington and East Lancashire area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Facilities Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage facilities and building services effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites. Profile A successful Facilities Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in Facilities Management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Desirable: Knowledge of healthcare services and systems Health & Safety training (IOSH/NEBOSH) Experience in health centre or large facility environments Job Offer The role of Facilities Operations Manager benefits from: Competitive salary ranging from 35,000 to 42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount. If you are passionate about building services, facilities management and relationship building, this role in Accrington and East Lancashire could be the perfect fit for you. Apply now to take the next step in your career as an Property Client Services Manager!
30/06/2026
Full time
The Facilities Operations Manager will oversee facilities management, property and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in the North West area, will involve covering properties across Accrington, Blackburn, Burnley and East Lancashire, requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Accrington and East Lancashire area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Facilities Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage facilities and building services effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites. Profile A successful Facilities Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in Facilities Management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Desirable: Knowledge of healthcare services and systems Health & Safety training (IOSH/NEBOSH) Experience in health centre or large facility environments Job Offer The role of Facilities Operations Manager benefits from: Competitive salary ranging from 35,000 to 42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount. If you are passionate about building services, facilities management and relationship building, this role in Accrington and East Lancashire could be the perfect fit for you. Apply now to take the next step in your career as an Property Client Services Manager!
Hays Construction and Property
Reading, Oxfordshire
Site Manager - Commercial Refurbishment Salary: 46,000 - 52,000 + Car Allowance + Pension Location: Between Reading & Basingstoke Project: 900k Commercial Refurbishment Sector: Commercial / Refurbishment / Fit-Out Start: Project due to commence in approx. 1 month About the Role A well-established Hampshire-based contractor is looking to appoint a Site Manager to deliver a 900k commercial refurbishment scheme located between Reading and Basingstoke. The project is due to commence in around one month and will require a capable Site Manager who is confident taking ownership of day-to-day site delivery, subcontractor coordination, programme management and quality control. This contractor has a strong regional presence and delivers projects across Hampshire, Berkshire and Surrey, working across a variety of sectors including commercial, education, healthcare, community, leisure, refurbishment, fit-out and small-to-medium new build schemes. Typical project values range from smaller fast-track refurbishments through to multi-million-pound regional projects. This is a good opportunity for a Site Manager looking to join a stable regional business with a consistent pipeline of work across the South. The Project You will be managing a 900k commercial refurbishment project, with responsibility for coordinating site activities from commencement through to handover. The scheme will involve: Commercial refurbishment works Internal alterations and upgrades Coordination of subcontractor packages Fit-out and finishing works Services coordination Health & safety management Client and consultant liaison Quality control and snagging through to completion Key Responsibilities Site Delivery & Coordination Manage day-to-day site operations on a 900k commercial refurbishment scheme. Coordinate subcontractors, suppliers, materials and site logistics. Drive the programme and ensure works are delivered safely, on time and to specification. Maintain high standards of health, safety, quality and site presentation. Carry out inductions, toolbox talks, inspections and progress reporting. Liaise with the client, consultants and internal project team. Manage snagging, finishing works and handover requirements. How to Apply If you would like to discuss this opportunity in confidence, please apply below or contact James Mitchell at Hays Southampton. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
29/06/2026
Full time
Site Manager - Commercial Refurbishment Salary: 46,000 - 52,000 + Car Allowance + Pension Location: Between Reading & Basingstoke Project: 900k Commercial Refurbishment Sector: Commercial / Refurbishment / Fit-Out Start: Project due to commence in approx. 1 month About the Role A well-established Hampshire-based contractor is looking to appoint a Site Manager to deliver a 900k commercial refurbishment scheme located between Reading and Basingstoke. The project is due to commence in around one month and will require a capable Site Manager who is confident taking ownership of day-to-day site delivery, subcontractor coordination, programme management and quality control. This contractor has a strong regional presence and delivers projects across Hampshire, Berkshire and Surrey, working across a variety of sectors including commercial, education, healthcare, community, leisure, refurbishment, fit-out and small-to-medium new build schemes. Typical project values range from smaller fast-track refurbishments through to multi-million-pound regional projects. This is a good opportunity for a Site Manager looking to join a stable regional business with a consistent pipeline of work across the South. The Project You will be managing a 900k commercial refurbishment project, with responsibility for coordinating site activities from commencement through to handover. The scheme will involve: Commercial refurbishment works Internal alterations and upgrades Coordination of subcontractor packages Fit-out and finishing works Services coordination Health & safety management Client and consultant liaison Quality control and snagging through to completion Key Responsibilities Site Delivery & Coordination Manage day-to-day site operations on a 900k commercial refurbishment scheme. Coordinate subcontractors, suppliers, materials and site logistics. Drive the programme and ensure works are delivered safely, on time and to specification. Maintain high standards of health, safety, quality and site presentation. Carry out inductions, toolbox talks, inspections and progress reporting. Liaise with the client, consultants and internal project team. Manage snagging, finishing works and handover requirements. How to Apply If you would like to discuss this opportunity in confidence, please apply below or contact James Mitchell at Hays Southampton. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Randstad Construction & Property
Rushden, Northamptonshire
Senior / Experienced Resident Liaison Officer (RLO) Location: Rushden (and surrounding areas) Salary: 40,000 - 45,000 per annum (Depending on experience) + Benefits Contract Type: Full-time, Permanent Sector: Social Housing / Planned Maintenance & Regeneration About the Role Are you a highly experienced, proactive Resident Liaison Officer who excels at managing tenant relationships during major construction or maintenance works? Do you know how to navigate the complexities of local authority and housing association contracts while maintaining exceptional customer satisfaction? We are looking for a Resident Liaison Officer (RLO) to join our expanding team. Positioned within our planned works division, you will be the primary link between our site delivery teams, sub-contractors, and residents. This is a critical, high-profile role where you will manage communication, mitigate complaints, and ensure smooth access for major regeneration projects (including kitchen and bathroom rollouts, cladding, and heating upgrades) across our social housing portfolio. Key Responsibilities The Bridge of Communication: Act as the first point of contact for residents before, during, and after major planned maintenance works, ensuring they are fully informed of project timelines and disruptions. Access Management: Proactively manage and secure property access for site teams and sub-contractors to ensure the programme of works stays strictly on schedule. Grievance & Resolution: Investigate and resolve tenant complaints or anxieties swiftly, using an empathetic yet solution-focused approach to diffuse difficult situations. Pre-Entry Surveys & Condition Reports: Conduct pre-entry consultations, explain choice profiles (e.g., kitchen/bathroom selections) to residents, and document property conditions before works begin. Data & Compliance: Maintain accurate, real-time records of all resident interactions, special requirements (vulnerabilities), and complaints using our internal management systems. SLA & KPI Tracking: Work closely with Site Managers and Contract Managers to monitor customer satisfaction KPIs and ensure contract delivery runs smoothly. What We Are Looking For Sector Experience: Essential. Proven experience working as an RLO, TLO, or CLO directly within a Social Housing, Housing Association, or Local Authority / Council environment. Framework Knowledge: A strong understanding of planned maintenance, refurbishment, or "Decent Homes" capital delivery frameworks. Conflict Resolution: Exceptional communication and interpersonal skills. You must be resilient, empathetic, and highly skilled at handling challenging situations or vulnerable residents. Organization: Highly organized with a systematic approach to booking appointments, tracking access rates, and managing paperwork. Licence: A full UK Driving Licence and access to a vehicle for site visits are essential. What's on Offer? Salary: 40,000 - 45,000 per annum based on experience. Vehicle Support: Insert Company Van OR Car Allowance / Mileage allowance . Time Off: 25 days annual leave + Bank Holidays. Security: Excellent company pension scheme, life assurance, and ongoing professional development. Culture: A collaborative, driven, and supportive working environment with a business that genuinely values community impact. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
27/06/2026
Full time
Senior / Experienced Resident Liaison Officer (RLO) Location: Rushden (and surrounding areas) Salary: 40,000 - 45,000 per annum (Depending on experience) + Benefits Contract Type: Full-time, Permanent Sector: Social Housing / Planned Maintenance & Regeneration About the Role Are you a highly experienced, proactive Resident Liaison Officer who excels at managing tenant relationships during major construction or maintenance works? Do you know how to navigate the complexities of local authority and housing association contracts while maintaining exceptional customer satisfaction? We are looking for a Resident Liaison Officer (RLO) to join our expanding team. Positioned within our planned works division, you will be the primary link between our site delivery teams, sub-contractors, and residents. This is a critical, high-profile role where you will manage communication, mitigate complaints, and ensure smooth access for major regeneration projects (including kitchen and bathroom rollouts, cladding, and heating upgrades) across our social housing portfolio. Key Responsibilities The Bridge of Communication: Act as the first point of contact for residents before, during, and after major planned maintenance works, ensuring they are fully informed of project timelines and disruptions. Access Management: Proactively manage and secure property access for site teams and sub-contractors to ensure the programme of works stays strictly on schedule. Grievance & Resolution: Investigate and resolve tenant complaints or anxieties swiftly, using an empathetic yet solution-focused approach to diffuse difficult situations. Pre-Entry Surveys & Condition Reports: Conduct pre-entry consultations, explain choice profiles (e.g., kitchen/bathroom selections) to residents, and document property conditions before works begin. Data & Compliance: Maintain accurate, real-time records of all resident interactions, special requirements (vulnerabilities), and complaints using our internal management systems. SLA & KPI Tracking: Work closely with Site Managers and Contract Managers to monitor customer satisfaction KPIs and ensure contract delivery runs smoothly. What We Are Looking For Sector Experience: Essential. Proven experience working as an RLO, TLO, or CLO directly within a Social Housing, Housing Association, or Local Authority / Council environment. Framework Knowledge: A strong understanding of planned maintenance, refurbishment, or "Decent Homes" capital delivery frameworks. Conflict Resolution: Exceptional communication and interpersonal skills. You must be resilient, empathetic, and highly skilled at handling challenging situations or vulnerable residents. Organization: Highly organized with a systematic approach to booking appointments, tracking access rates, and managing paperwork. Licence: A full UK Driving Licence and access to a vehicle for site visits are essential. What's on Offer? Salary: 40,000 - 45,000 per annum based on experience. Vehicle Support: Insert Company Van OR Car Allowance / Mileage allowance . Time Off: 25 days annual leave + Bank Holidays. Security: Excellent company pension scheme, life assurance, and ongoing professional development. Culture: A collaborative, driven, and supportive working environment with a business that genuinely values community impact. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Tenant Liaison Officer (CLO) Location: Wythenshawe Salary: £32,000 + £3,000 Car Allowance Job Type: Permanent About the Company Our client is one of the UK's largest providers of residential retrofit solutions, delivering large-scale decarbonisation and energy efficiency programmes across both social housing and private residential properties. Their projects play a key role in improving homes, reducing carbon emissions, and supporting the UK's transition to low-carbon living. Due to continued growth, they are looking to recruit an experienced Senior Tenant Liaison Officer to join their team in Wythenshawe. The Role As the Senior Tenant Liaison Officer, you will be the key point of contact between residents, site teams, subcontractors and clients throughout occupied property refurbishment and retrofit projects. This role requires someone confident, experienced, and proactive who can build strong relationships, manage challenging situations professionally and ensure residents receive an excellent level of service throughout the works. They need someone who can take ownership, work independently, and represent the business with confidence. Key Responsibilities Act as the main point of contact for residents before, during, and after works. Provide clear communication and regular project updates. Identify vulnerable residents and ensure appropriate support is in place. Arrange and coordinate access appointments. Complete resident inductions and property condition surveys. Organise and attend resident consultation and community engagement events. Maintain accurate resident records in line with GDPR requirements. Work closely with site management, subcontractors, and clients to resolve issues quickly and professionally. Support social value initiatives and community engagement activities. Help ensure works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Requirements Previous experience as a Tenant Liaison Officer / Customer Liaison Officer within construction is essential. Ideally looking for someone with a strong level of experience who can confidently manage occupied refurbishment projects. Excellent communication, interpersonal, and customer service skills. Strong organisational and problem-solving abilities. Understanding of health & safety within a construction environment. Basic knowledge of GDPR and data protection. Full UK Driving Licence. Desirable SSSTS qualification. First Aid qualification. Experience working with housing associations or within the social housing sector. Experience delivering retrofit, decarbonisation, or energy efficiency programmes. About You You will be: Friendly, approachable, and empathetic. Confident dealing with residents from all backgrounds. Proactive and able to work using your own initiative. Well organised with excellent attention to detail. Reliable and able to meet deadlines. Comfortable working independently whilst supporting the wider site team. Package £32,000 basic salary £3,000 Car Allowance Permanent position Opportunity to join one of the UK's leading retrofit contractors on long-term secured work Supportive team environment with opportunities for career progression
26/06/2026
Full time
Senior Tenant Liaison Officer (CLO) Location: Wythenshawe Salary: £32,000 + £3,000 Car Allowance Job Type: Permanent About the Company Our client is one of the UK's largest providers of residential retrofit solutions, delivering large-scale decarbonisation and energy efficiency programmes across both social housing and private residential properties. Their projects play a key role in improving homes, reducing carbon emissions, and supporting the UK's transition to low-carbon living. Due to continued growth, they are looking to recruit an experienced Senior Tenant Liaison Officer to join their team in Wythenshawe. The Role As the Senior Tenant Liaison Officer, you will be the key point of contact between residents, site teams, subcontractors and clients throughout occupied property refurbishment and retrofit projects. This role requires someone confident, experienced, and proactive who can build strong relationships, manage challenging situations professionally and ensure residents receive an excellent level of service throughout the works. They need someone who can take ownership, work independently, and represent the business with confidence. Key Responsibilities Act as the main point of contact for residents before, during, and after works. Provide clear communication and regular project updates. Identify vulnerable residents and ensure appropriate support is in place. Arrange and coordinate access appointments. Complete resident inductions and property condition surveys. Organise and attend resident consultation and community engagement events. Maintain accurate resident records in line with GDPR requirements. Work closely with site management, subcontractors, and clients to resolve issues quickly and professionally. Support social value initiatives and community engagement activities. Help ensure works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Requirements Previous experience as a Tenant Liaison Officer / Customer Liaison Officer within construction is essential. Ideally looking for someone with a strong level of experience who can confidently manage occupied refurbishment projects. Excellent communication, interpersonal, and customer service skills. Strong organisational and problem-solving abilities. Understanding of health & safety within a construction environment. Basic knowledge of GDPR and data protection. Full UK Driving Licence. Desirable SSSTS qualification. First Aid qualification. Experience working with housing associations or within the social housing sector. Experience delivering retrofit, decarbonisation, or energy efficiency programmes. About You You will be: Friendly, approachable, and empathetic. Confident dealing with residents from all backgrounds. Proactive and able to work using your own initiative. Well organised with excellent attention to detail. Reliable and able to meet deadlines. Comfortable working independently whilst supporting the wider site team. Package £32,000 basic salary £3,000 Car Allowance Permanent position Opportunity to join one of the UK's leading retrofit contractors on long-term secured work Supportive team environment with opportunities for career progression
Resident Liaison Officer (RLO) Permanent Position Property Services Location: Rochdale Salary: 30,000 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Rochdale . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of 30,000 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight
25/06/2026
Full time
Resident Liaison Officer (RLO) Permanent Position Property Services Location: Rochdale Salary: 30,000 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Rochdale . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of 30,000 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight
About the Role We are currently recruiting for a professional and personable Client Liaison Administrator to support the Client Liaison Manager and act as a key point of contact for residents and stakeholders on a busy construction project. This role is ideal for someone with strong administrative skills and excellent communication ability, who thrives in a customer-facing environment and enjoys building positive relationships. Key Responsibilities Provide administrative support to the Client Liaison Manager on a day-to-day basis Act as a first point of contact for client and resident enquiries, handling queries efficiently and professionally Coordinate and schedule appointments, meetings, and communications with residents and stakeholders Maintain accurate records of all interactions, complaints, and resolutions Assist in the preparation and distribution of newsletters, notices, and project updates Support community engagement activities and ensure clear communication throughout project lifecycle Work closely with site teams to relay information and ensure client expectations are managed effectively Requirements Previous experience in an administrative or customer-facing role (construction or housing sector desirable) Strong communication skills, both written and verbal Highly organised with excellent attention to detail Confident dealing with a wide range of people in a professional manner Ability to manage multiple tasks and work in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook)
23/06/2026
Full time
About the Role We are currently recruiting for a professional and personable Client Liaison Administrator to support the Client Liaison Manager and act as a key point of contact for residents and stakeholders on a busy construction project. This role is ideal for someone with strong administrative skills and excellent communication ability, who thrives in a customer-facing environment and enjoys building positive relationships. Key Responsibilities Provide administrative support to the Client Liaison Manager on a day-to-day basis Act as a first point of contact for client and resident enquiries, handling queries efficiently and professionally Coordinate and schedule appointments, meetings, and communications with residents and stakeholders Maintain accurate records of all interactions, complaints, and resolutions Assist in the preparation and distribution of newsletters, notices, and project updates Support community engagement activities and ensure clear communication throughout project lifecycle Work closely with site teams to relay information and ensure client expectations are managed effectively Requirements Previous experience in an administrative or customer-facing role (construction or housing sector desirable) Strong communication skills, both written and verbal Highly organised with excellent attention to detail Confident dealing with a wide range of people in a professional manner Ability to manage multiple tasks and work in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook)
The Opportunity Our client is a leading contractor within the social housing refurbishment sector, delivering planned maintenance, retrofit, decarbonisation, and regeneration projects for housing associations and local authorities across the UK. Due to continued growth, they are seeking an experienced Tenant Liaison Manager to lead resident engagement across a portfolio of occupied social housing refurbishment projects. This is a senior customer-focused role requiring someone who can balance resident satisfaction, client expectations, and operational delivery while managing a team of Tenant Liaison Officers. This position offers the opportunity to play a key role in ensuring projects are delivered with minimal disruption to residents while maintaining excellent customer satisfaction scores and contractual KPI performance. Key Responsibilities Manage and develop a team of Tenant Liaison Officers across multiple contracts. Act as the primary point of contact for client representatives regarding resident engagement and customer service performance. Develop and implement resident communication strategies for refurbishment programmes. Monitor and improve customer satisfaction, complaints management, and resident feedback processes. Support operational teams in maintaining strong relationships with residents throughout project delivery. Ensure vulnerable residents are identified and supported appropriately. Produce performance reports covering KPIs, customer satisfaction metrics, complaints, and social value initiatives. Lead resident consultations, community engagement events, and stakeholder meetings. Drive continuous improvement in customer experience and service delivery. Candidate Requirements We are particularly interested in speaking with candidates who have: Previous experience as a Tenant Liaison Manager, Resident Liaison Manager, Customer Experience Manager, or similar role within social housing. Strong understanding of planned maintenance, refurbishment, retrofit, decarbonisation, or regeneration programmes. Experience managing customer-facing teams and delivering high levels of resident satisfaction. Proven ability to manage complaints and resolve complex resident issues. Excellent communication and stakeholder management skills. Experience working directly with housing associations, local authorities, or principal contractors. Strong reporting and performance management capabilities. Full UK driving licence. What's on Offer? Competitive salary package. Car allowance/company vehicle. Pension scheme. Career progression opportunities within a growing business. Long-term pipeline of secured social housing contracts. Supportive and collaborative leadership team. Ideal Candidate The ideal candidate will be a confident people manager who understands the unique challenges of delivering refurbishment works in occupied homes. They will have a track record of improving customer satisfaction, managing resident-facing teams, and building strong client relationships within the social housing sector. Experience working for a main contractor delivering planned works programmes would be highly advantageous.
22/06/2026
Full time
The Opportunity Our client is a leading contractor within the social housing refurbishment sector, delivering planned maintenance, retrofit, decarbonisation, and regeneration projects for housing associations and local authorities across the UK. Due to continued growth, they are seeking an experienced Tenant Liaison Manager to lead resident engagement across a portfolio of occupied social housing refurbishment projects. This is a senior customer-focused role requiring someone who can balance resident satisfaction, client expectations, and operational delivery while managing a team of Tenant Liaison Officers. This position offers the opportunity to play a key role in ensuring projects are delivered with minimal disruption to residents while maintaining excellent customer satisfaction scores and contractual KPI performance. Key Responsibilities Manage and develop a team of Tenant Liaison Officers across multiple contracts. Act as the primary point of contact for client representatives regarding resident engagement and customer service performance. Develop and implement resident communication strategies for refurbishment programmes. Monitor and improve customer satisfaction, complaints management, and resident feedback processes. Support operational teams in maintaining strong relationships with residents throughout project delivery. Ensure vulnerable residents are identified and supported appropriately. Produce performance reports covering KPIs, customer satisfaction metrics, complaints, and social value initiatives. Lead resident consultations, community engagement events, and stakeholder meetings. Drive continuous improvement in customer experience and service delivery. Candidate Requirements We are particularly interested in speaking with candidates who have: Previous experience as a Tenant Liaison Manager, Resident Liaison Manager, Customer Experience Manager, or similar role within social housing. Strong understanding of planned maintenance, refurbishment, retrofit, decarbonisation, or regeneration programmes. Experience managing customer-facing teams and delivering high levels of resident satisfaction. Proven ability to manage complaints and resolve complex resident issues. Excellent communication and stakeholder management skills. Experience working directly with housing associations, local authorities, or principal contractors. Strong reporting and performance management capabilities. Full UK driving licence. What's on Offer? Competitive salary package. Car allowance/company vehicle. Pension scheme. Career progression opportunities within a growing business. Long-term pipeline of secured social housing contracts. Supportive and collaborative leadership team. Ideal Candidate The ideal candidate will be a confident people manager who understands the unique challenges of delivering refurbishment works in occupied homes. They will have a track record of improving customer satisfaction, managing resident-facing teams, and building strong client relationships within the social housing sector. Experience working for a main contractor delivering planned works programmes would be highly advantageous.
My client are a leading residential developer in the Southern Home Counties who due to their continued success and growth are now seeking a highly motivated and ambitious Planner to join their Land and Planning team. Focusing on new residential projects in Sussex, Surrey and Kent this company have gone from strength to strength which can boast a fantstic pipeline of work not to mention one of the best staff retention rates in the South East. Description In this role, you will contribute to the identification, promotion, and delivery of residential development sites. The successful candidate will gain comprehensive, hands-on experience across all stages of the planning process from initial site appraisal through to the securing of planning permissions with excellent opportunities for professional development and career progression. Key Responsibilities Provide support to the Land and Planning Team in all aspects of the planning process Assist in the identification and evaluation of potential residential development opportunities Undertake planning due diligence, research, and analysis to inform decision-making Monitor and track planning applications and relevant planning activity Responsible for the preparation and submission of planning applications, appeals, and development plan representations Conduct planning research and policy analysis to support site promotion and planning strategies Collaborate with internal departments (Land, Design, Technical, and Commercial) to ensure coordinated planning input Assist with engagement and liaison with external stakeholders, including local planning authorities, consultants, and community groups Monitor and review changes in local and national planning policy and legislation Maintain accurate records, reports, and project documentation to ensure effective tracking of progress and outcomes Attend planning committee meetings and other relevant forums as required Manage and maintain planning data and documentation within company systems Experience we are looking for A relevant planning or related degree (RTPI-accredited preferred) Strong analytical, research, and communication skills Excellent attention to detail and ability to manage multiple priorities A proactive approach with a genuine interest in land and development planning Ability to work collaboratively within a multidisciplinary team environment Proficiency in Microsoft office ( word, excel, power point, ) Associate/ full or student member of RTPI is desirable Full UK Driving Licence Whether you are an Assistant Planner who is seeking their next career step or an established and experienced Planner who is looking to join a thriving business this company will be growing substantially over the coming years and so represents a fantastic opportunity for the successful candidate. Please be advised this is a Land and Development Planning role and the client is seeking someone from this background rather than if you are a construction project planner.
18/06/2026
Full time
My client are a leading residential developer in the Southern Home Counties who due to their continued success and growth are now seeking a highly motivated and ambitious Planner to join their Land and Planning team. Focusing on new residential projects in Sussex, Surrey and Kent this company have gone from strength to strength which can boast a fantstic pipeline of work not to mention one of the best staff retention rates in the South East. Description In this role, you will contribute to the identification, promotion, and delivery of residential development sites. The successful candidate will gain comprehensive, hands-on experience across all stages of the planning process from initial site appraisal through to the securing of planning permissions with excellent opportunities for professional development and career progression. Key Responsibilities Provide support to the Land and Planning Team in all aspects of the planning process Assist in the identification and evaluation of potential residential development opportunities Undertake planning due diligence, research, and analysis to inform decision-making Monitor and track planning applications and relevant planning activity Responsible for the preparation and submission of planning applications, appeals, and development plan representations Conduct planning research and policy analysis to support site promotion and planning strategies Collaborate with internal departments (Land, Design, Technical, and Commercial) to ensure coordinated planning input Assist with engagement and liaison with external stakeholders, including local planning authorities, consultants, and community groups Monitor and review changes in local and national planning policy and legislation Maintain accurate records, reports, and project documentation to ensure effective tracking of progress and outcomes Attend planning committee meetings and other relevant forums as required Manage and maintain planning data and documentation within company systems Experience we are looking for A relevant planning or related degree (RTPI-accredited preferred) Strong analytical, research, and communication skills Excellent attention to detail and ability to manage multiple priorities A proactive approach with a genuine interest in land and development planning Ability to work collaboratively within a multidisciplinary team environment Proficiency in Microsoft office ( word, excel, power point, ) Associate/ full or student member of RTPI is desirable Full UK Driving Licence Whether you are an Assistant Planner who is seeking their next career step or an established and experienced Planner who is looking to join a thriving business this company will be growing substantially over the coming years and so represents a fantastic opportunity for the successful candidate. Please be advised this is a Land and Development Planning role and the client is seeking someone from this background rather than if you are a construction project planner.
Nicholas Associates Graduate Placements
Carlisle, Cumbria
Graduate Quantity Surveyor Up to 30,000 THE COMPANY: The company is a Groundworks and Civil Engineering company operating as a sub-contractor for most of the major and regional housebuilders, as well as other market sectors. THE ROLE: Working within the Quantity Surveying Team to manage all commercial elements throughout the project lifecycle. Minimise costs and enhance value for money Achieve the required standards and quality in accordance with contract and client expectations. Ensuring contractual and commercial risks and opportunities are identified and addressed. Cost planning and contract engagement Sourcing specified materials based on cost & quality. Attend progress meetings to respond to commercial matters raised. Ongoing liaison with site team, supply chain and Clients' representatives Support and advise the project manager in respect of fulfilment of all contractual obligations. YOU: Recently graduated with a Quantity Surveying degree. Competent IT skills in Word, Excel, and Outlook Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Strong analytical skills. Ability to work under pressure as part of a team and individually Willing to travel to sites throughout the UK. Valid UK Driving Licence WHAT YOU GET: Opportunity to develop as a Quantity Surveyor in an exciting industry Competitive starting salary depending on experience REF:G01 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
16/06/2026
Full time
Graduate Quantity Surveyor Up to 30,000 THE COMPANY: The company is a Groundworks and Civil Engineering company operating as a sub-contractor for most of the major and regional housebuilders, as well as other market sectors. THE ROLE: Working within the Quantity Surveying Team to manage all commercial elements throughout the project lifecycle. Minimise costs and enhance value for money Achieve the required standards and quality in accordance with contract and client expectations. Ensuring contractual and commercial risks and opportunities are identified and addressed. Cost planning and contract engagement Sourcing specified materials based on cost & quality. Attend progress meetings to respond to commercial matters raised. Ongoing liaison with site team, supply chain and Clients' representatives Support and advise the project manager in respect of fulfilment of all contractual obligations. YOU: Recently graduated with a Quantity Surveying degree. Competent IT skills in Word, Excel, and Outlook Demonstrable financial and commercial acumen. Practical approach, logical thought process and a methodical way of working. Strong analytical skills. Ability to work under pressure as part of a team and individually Willing to travel to sites throughout the UK. Valid UK Driving Licence WHAT YOU GET: Opportunity to develop as a Quantity Surveyor in an exciting industry Competitive starting salary depending on experience REF:G01 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
