182 jobs found

Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>

Senior Head of Operations CONTRACT: Permanent, Full Time (35 hours per week) ORGANISATION: Royal Life Saving Society UK (RLSS UK) DIRECTORATE: Corporate Services LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ) REPORTS TO: Chief Executive Officer DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT SALARY: £48,000 to £52,000 per annum ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have 'Communities free from drowning' and our strategic framework details our goals over this period. ROLE AND RESPONSIBILITIES The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate. Our current Regulatory bodies are: The Office of Qualifications and Examinations Regulation, Ofqual in England. The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland. Qualifications Wales, QW in Wales. Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator. Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation's systems and culture needed to support high-quality delivery across a growing water safety education charity. The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation's purpose 'To prevent drowning, so everyone can enjoy water safely'. KEY RESPONSIBILITIES Organisational Leadership & Operations Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions Develop and improve internal systems, processes, and operational procedures Support organisational planning and delivery Work closely with the CEO and senior managers to support organisational growth and resilience Contribute to organisational decision-making and leadership culture Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary Build effective relations across departments to support organisational excellence Always demonstrate and uphold the Society's values and behavioural standards. People & HR Management Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement Lead on the development and presentation of recommendations for annual pay and benefits review Support recruitment, onboarding, and staff development processes Help foster a positive, inclusive, and high-performing workplace culture Support managers with operational people-management matters Compliance Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies Ensure compliance with RLSS UK regulators Oversee organisational risk management systems Ensure appropriate insurance, contracts, and compliance frameworks are in place Lead on operational health and safety systems and organisational compliance Organisational Systems Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams Oversee operational procurement and contract management systems Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security Improve internal reporting and programme coordination systems Programme & Delivery Support Support operational coordination across RLSS UK programmes and projects Help ensure teams are appropriately resourced and supported Improve organisational project management systems and workflows Support efficient collaboration across delivery teams Contribute to organisational development opportunities and partnerships Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills, and/or Aptitudes Significant experience in operational management, organisational leadership or business management Experience developing and improving organisational systems and processes Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT Demonstrable experience supporting HR and people-management processes Excellent organisational and project management skills Strong interpersonal and communication skills Ability to work strategically while also being comfortable with operational detail Experience managing competing priorities in a fast-paced environment High level of integrity and dependability Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace Proficient in Microsoft Office and organisational software systems Desirable Relevant Experience, Skills, and/or Aptitudes Experience working within the charity sector Knowledge of charity governance and funding environments Experience supporting organisational growth and change management Familiarity with CRM systems and operational databases Understanding of health and safety systems We are looking for someone who: Is highly organised, proactive, and solutions-focused Enjoys enabling others to succeed Can balance strategic thinking with practical delivery Is calm and adaptable in a growing organisation Has a positive, can-do attitude and demonstrates RLSS UK values Has strong emotional intelligence and leadership skills YOUR APPLICATION Please send your CV and a Cover Letter outlining your suitability for the post Closing Date - 11.59pm, Thursday 23 July 2026 Interview Date - Thursday 30 July 2026 at our Worcester Head Office (subject to change) WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. This role is based in Salford and involves working. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Salford Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!

Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Housing Officer Temporary - 3 Months Full Time 22.50 Umbrella Swadlincote We are currently working on behalf of a public sector client to recruit to a Housing Officer on a Temporary basis in Swadlincote. Responsibilities of the Housing Officer includes: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Ensuring neighbourhoods are safe and clean Requirements of the Housing Officer includes: UK Driving License Basic DBS To be considered for this exciting role, please contact Connor Lamb - Recruitment Consultant at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Shared Ownership Officer Leeds Permanent 39 hours pw 30,000 Hamilton Woods Associates are recruiting for a Shared Ownership Officer to assist with resales and staircasing on a permanent basis. Office working will be required at least 4 days a week in the organisations Leeds based offices. Key Responsibilities of the Shared Ownership Officer: Providing an efficient staircasing and resales service to all homeowners within agreed timescales Managing staircasing and resales queries for existing shared ownership properties Responding to and driving sales Ensuring valuations fairly reflect the value of the property and the share being sold, ensuring equity for both seller and buyer alike Instructing appropriate professionals in pursuance of the staircasing or resales work Processing all documentation in a proper and timely way, and in accordance with all relevant rules and regulations Working collaboratively with property management and finance team members Maintaining and updating date from which to provide weekly and monthly reports on sales progress Dealing with enquiries and complaints and promoting high customer service standards Requirements of the Shared Ownership Officer: Effective communications skills, both oral and written is essential Effective IT skills is essential Ability to work to deadlines and under pressure is essential Knowledge of leasehold or shared ownership property sales would be advantageous Demonstrable understanding of conveyancing process from reservation to completion would be desirable An understanding of the legal aspects of leasehold law and regulations would be desirable Benefits of the Shared Ownership Officer: 25 days holiday + bank holidays Up to 60 days home working Life assurance and critical illness cover

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

Job Title: Operations Director Location: High Wycombe Salary: Based on Experience Our client is seeking an experienced Operations Director to lead and develop all operational activities across their UK business. This is a senior leadership position responsible for ensuring the safe, efficient and profitable delivery of projects and services while driving operational excellence across the organisation. The successful candidate will oversee project delivery, service and maintenance operations, resource planning, supply chain management and operational performance, working closely with the Managing Director and Chief Operating Officer to deliver strategic objectives and support continued business growth. As the organisation continues to expand, this role will also play an important part in developing operational standards, governance and best practices across the wider business. Key Responsibilities Operational Leadership Provide strategic leadership across all operational functions, ensuring projects, service contracts and maintenance activities are delivered safely, on time, within budget and to the highest standards. Build, lead and develop high-performing teams, creating a culture of accountability, collaboration and continuous improvement. Drive operational efficiency, productivity and service quality through effective processes, performance management and continuous improvement initiatives. Oversee workforce planning, resource allocation, supply chain performance and subcontractor management. Ensure compliance with all relevant health, safety, environmental and regulatory requirements, including maintaining appropriate business insurance. Develop and monitor operational KPIs to improve performance, accountability and customer satisfaction. Commercial & Financial Performance Manage operational performance against agreed budgets, financial targets and business objectives. Monitor contract profitability, project performance and operational margins, using data to support informed decision-making. Identify opportunities to improve profitability through cost control, operational efficiencies and resource optimisation. Lead operational aspects of contract negotiations with customers, suppliers and subcontractors. Support forecasting, budgeting and business planning activities alongside the senior leadership team. Strategic Collaboration Work closely with executive leadership to align operational delivery with wider business objectives. Contribute to the development and implementation of operational standards, governance frameworks and best practice across the organisation. Share operational knowledge and drive consistency across multiple business functions and locations. Support business integration, mobilisation and operational improvement initiatives where required. About You Essential Willing to be appointed as a Company Director and registered with Companies House. Demonstrable experience preparing tender submissions and leading successful contract mobilisation. Proven success in a senior operational leadership role within facilities management, HVAC, building services, engineering services or a similar technical environment. Experience managing multi-site operations, field-based teams and subcontractor networks. Strong commercial awareness with experience managing budgets, operational KPIs, profitability and business performance. A track record of improving operational efficiency, service delivery and financial performance. Excellent leadership, communication and stakeholder management skills. Strong understanding of health, safety and regulatory compliance. Full UK driving licence and willingness to travel as required. Desirable Experience working within a multi-site or international organisation. Experience leading operational transformation, business improvement or standardisation programmes. Exposure to business acquisitions, integration projects or organisational change. Engineering or technical qualifications. Experience within a private equity-backed or high-growth business.

Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now!

Estates Officer (Caretaker) Location: Stamford Salary: £24,080 - £24,588 per annum Job Type: Permanent Full-Time 37 hours per week All Year Round Interaction Recruitment are Hiring! Interaction Recruitment are looking for a reliable and proactive Estates Officer (Caretaker) to join our client's Estates team in Stamford. This is a varied, hands-on role where you'll play a key part in maintaining a safe, secure, clean, and welcoming environment. If you have experience in maintenance, caretaking, facilities, or building services and enjoy a role where no two days are the same, we'd love to hear from you. Key Responsibilities Opening and securing buildings on a rota basis. Carrying out planned and reactive maintenance across the site. Completing minor repairs to buildings, fixtures, fittings, and equipment. Monitoring and operating security, fire alarm, and heating systems. Responding promptly to maintenance issues and emergency situations. Undertaking porterage duties, including moving furniture and equipment. Supporting cleaning, waste management, and recycling activities. Maintaining safe external areas, including gritting and snow clearance during adverse weather. Driving company vehicles, including vans and minibuses where required. Working closely with colleagues to deliver excellent customer service across the site. About You We're looking for someone with: Previous experience in a caretaking, estates, maintenance, or facilities role. Practical skills in at least one trade, such as carpentry, plumbing, electrical work, painting and decorating, joinery, or general building maintenance. Good knowledge of health and safety practices. Strong problem-solving skills and a proactive approach. Excellent communication and customer service skills. The ability to work independently and as part of a team. Good IT skills, including Microsoft Office. Desirable Level 2 qualification in a relevant trade. Full UK driving licence. First Aid qualification (or willingness to obtain). Previous experience as a key holder. Knowledge of heating, fire alarm, and security systems. Working Hours This role operates on a rotating shift pattern: Term Time Early: 6:45am 2:45pm , Monday to Friday Late: Monday, Wednesday & Friday: 12:30pm 8:30pm Tuesday & Thursday: 1:30pm 9:30pm Non-Term Time Early: 6:45am 2:45pm Late: 10:00am 6:00pm The role also includes: Rotational cover at an additional site (8:00am 4:30pm). Occasional evening work for events, with time off in lieu. What's on Offer? Salary of £24,080 - £24,588 per annum Local Government Pension Scheme 30 days annual leave , plus Bank Holidays and additional concessionary days. Ongoing training and professional development. Permanent, full-time position. Supportive working environment. Apply Today If you're a practical, dependable individual with a positive attitude and a passion for maintaining buildings and facilities, we'd love to hear from you. Interaction Recruitment is acting as an employment agency in relation to this vacancy. Apply today to be considered.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Housing Support Officer Location: Liverpool - Centre based Salary: 25,800 - 29,000 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent We are looking for a motivated and compassionate individual, who would be interested in supporting people to access stable accommodation and move towards a more positive future. This role is ideal for someone who enjoys working with people, building strong professional relationships, and supporting those going through periods of change. You will work with adults facing housing-related challenges, providing practical guidance, tailored support, and coordinated interventions that promote long-term stability and independence. The Role: Manage a caseload of adult participants, providing ongoing support and guidance. Conduct initial assessments to understand individual circumstances, risks, needs, and barriers Develop and deliver personalised accommodation plans tailored to each individual. Work collaboratively with probation officers and other key partners to coordinate support Maintain regular contact with your participants, to monitor progress and provide encouragement Identify and respond to emerging risks, concerns, or changes in circumstances Keep accurate and timely case records using designated case management systems Support your caseload in navigating housing challenges and accessing appropriate services Ensure individuals understand their rights, responsibilities, and available support options Encourage engagement and positive progress towards stable accommodation and independence Criteria: Must have experience of working within a relevant sector, e.g. Social Services; Mental Health; Education; Criminal Justice or similar. Ideally have experience of working within a similar Housing/Accommodation Support role. Excellent communication and interpersonal skills. Ability to motivate and support individuals from diverse backgrounds. Must be IT literate. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

Your new company We are excited to be partnering with Yorkshire Water in the recruitment of a Lead Commercial Property Surveyor to join the team on an 18-month fixed-term contract.Your new company makes sure that over 5.4 million people living in the region and the millions of people who visit the region each year, can rely on their services, and have clean and safe drinking water on tap and that their wastewater is taken away. Your new company looks after communities, protects the environment, and provides essential water and wastewater services to every corner of the region, and plays a key role in the region's health, wellbeing, and prosperity. Your new role Lead on exciting property acquisitions, disposals and landlord & tenant matters, providing expert advice that supports Yorkshire Water's long-term strategy. Take the lead on a wide range of estate and property matters across one of Yorkshire's largest land portfolios. Carry out land and property inspections across the region, ensuring opportunities and risks are identified early. Manage and respond to estate enquiries, delivering excellent service and practical solutions. Inspire, support and develop a team of surveyors and land officers Build strong relationships with internal teams and external stakeholders to solve problems and unlock opportunities across the estate. Oversee income and expenditure reporting, helping to drive financial performance Support the Senior Estates Manager in delivering business strategy, financial targets and key long-term objectives. Mentor and coach colleagues, including supporting graduate surveyors through their APC journey. What skills & qualifications you will need: Hold an MRICS accredited degree and be MRICS qualified Proven experience delivering complex estates projects on time and achieving outstanding results Confident carrying out inspections across a wide range of land and property types Strong understanding of Health & Safety regulations and best practice within property and estates Extensive knowledge of the legal and regulatory requirements surrounding the ownership, management, acquisition, disposal and leasing of land and property Excellent understanding of regional property markets and emerging opportunities Commercially driven, with a proven ability to deliver against challenging financial and business targets. What you'll get in return A competitive salary, depending on experience 53,339 - 66,674 This role has been classified as a Business Needs Users (BNU) and are eligible for a Company Car or Cash Allowance ( 3000 per annum) subject to company criteria. Annual incentive related bonus ( 1000 maximum bonus opportunity for the performance year) Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Lead Surveyor progression plan 25 days annual leave plus bank holidays - plus 2 extra wellness days! Life assurance cover of 4 times pensionable salary A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company The services of Hays have been retained by our client, a large Housing Association based in Belfast, to recruit a Housing Officer on a temporary basis for a period of c. 6-9 months. Your new role You will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures including: Estate Management. Allocations and Void Management. Income Recovery / Rent Arrears Management. Anti-Social Behaviour Case Management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification with at least 1 year's relevant experience in a customer-facing role with account management experience, or; A Level 3 qualification or equivalent with a professional housing qualification and at least 1 year's relevant experience in a customer-facing role with account management experience, or; A Level 3 qualification or equivalent with at least 2 years' relevant experience in a customer-facing role with account management experience, or; A minimum of 3 years' experience working as a Housing Officer. Additionally, you must have: Experience in the business use of Microsoft Office packages including Outlook, Word and Excel. A full current driving licence and access to a car. Ideally, you will possess: Knowledge of working practices within housing organisations providing social housing. Working knowledge of the welfare benefit system and e-benefits. Working Knowledge of NIHE HMS system. What you'll get in return This position offers an immediate start and the opportunity to work with an established Housing Association. You will be paid via Hays on a weekly basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The National Lottery Community Fund is looking for a proactive and detail-driven Facilities Officer to join our dynamic Workplace Facilities team. Based in our Birmingham office, this role offers the chance to make a real impact, not just locally, but across our network of 10 offices throughout the UK. You'll be part of a collaborative team of seven, spread across London, Birmingham, and Newcastle, working together to ensure our spaces are safe, efficient, and welcoming. While your home base will be Birmingham, you'll also have the opportunity to support and occasionally visit other offices. If you enjoy a varied role combining health and safety compliance, building management, environmental support and hands-on facilities support, this could be the perfect fit for you. Key Responsibilities Supporting Health and Safety: Collaborate with the Health and Safety team to ensure a safe working environment for all colleagues-whether in the office, out in the community, or working from home. Data Management and Reporting : Collect and analyse health and safety data, identify trends, and provide insightful reports to the Facilities Manager to support continuous improvement. Intranet Content Management : Maintain and update the Workplace Facilities and Health & Safety intranet pages to ensure content is accurate, accessible, and relevant. Property Issue Resolution : Act as a point of contact for property-related concerns, liaising proactively with building managers and contractors to resolve issues efficiently. Sustainability Support : Assist in advancing the Fund's commitment to achieving net zero by working closely with the Facilities Manager and Environmental officer. Office Environment and Support : Help ensure the Birmingham office remains a welcoming and well-maintained space by monitoring stock levels and supporting the Facilities Assistant with meeting room setups and requests. The ideal candidate will bring passion, commitment, and enthusiasm to delivering high-quality facilities support. Strong verbal and written communication skills are essential, along with the confidence to identify and suggest improvements across both facilities operations and health and safety practices. Previous experience in a facilities role, particularly supporting a hybrid workforce of around 800 staff, would be highly beneficial. There will be a requirement to be in the Birmingham office at least twice a week. Interview Details: Date : 29th and 30th July 2026 Format : In Person Location : Birmingham For an informal discussion about the role, please contact the recruitment team How to apply : Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. Essential criteria Excellent organisational and problem-solving skills and ability to manage and prioritise a diverse workload. NEBOSH or IOSH qualified Ability to analyse data and produce clear and concise reports Ability to work as a key team player, comfortable with liaising with numerous people across different departments internally. Excellent communication skills both verbally and written. Desirable criteria Knowledge of using and creating PowerBi dashboards to analyse data Positive attitude to continuous improvement and the changes required to make it happen. Ability to confidently engage with building managers and contractors in relation to both Facilities and environmental matters. Equity, Diversity and Inclusion Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone - therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed. We also believe our people should represent the communities, organisations and individuals we work with. That's why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Temporary Accommodation Officer to play a pivotal role in our Homelessness Service in London. Sounds great, what will I be doing? Manage a frontline caseload of individuals and families who are homeless, at risk of homelessness, or living in temporary accommodation, delivering tailored assessments, action plans, and practical interventions to secure and sustain stable housing. Work collaboratively with landlords, housing providers, statutory and community agencies to coordinate support, prevent tenancy breakdown, promote independence, and achieve positive outcomes while maintaining accurate case records and meeting contractual performance targets. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Strong knowledge of housing and homelessness issues, with experience supporting people facing complex challenges in a fast-paced, target-driven environment. Excellent case management, communication, negotiation, and relationship-building skills are essential, alongside the ability to manage competing priorities, coordinate multi-agency support, maintain accurate records, identify safeguarding concerns, and deliver solution-focused, person-centred support that promotes long-term housing stability and independence. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are currently looking for an experienced Resident Engagement Officer to support the establishment and delivery of a new resident governance framework. This Resident Engagement Officer role will focus on creating and embedding five Housing Management Boards, ensuring residents play a meaningful role in shaping, scrutinising and improving housing services. The successful candidate will lead the development of the boards, establish governance arrangements, coordinate training programmes and work closely with residents and housing services to embed effective resident scrutiny. This Resident Engagement Officer position would suit someone with extensive experience in resident engagement, tenant participation or housing governance. The Role - Establishing five Housing Management Boards and embedding effective governance arrangements. - Drafting Terms of Reference, Codes of Conduct and Confidentiality Agreements. - Developing work programmes to support effective resident scrutiny. - Coordinating board meetings and ensuring appropriate administrative support. - Developing and commissioning induction and training programmes for board members. - Working with housing services to ensure boards receive the information required to scrutinise service delivery. - Producing reports, recommendations and updates arising from board activity. - Supporting residents to influence service design and delivery through meaningful engagement. - Using resident insight to inform service improvements and organisational decision-making. - Working with internal teams, resident representatives and external organisations to support the resident engagement programme. Key Requirements - Previous experience working within resident engagement, tenant participation or housing governance. - Experience establishing or supporting resident panels, boards or scrutiny groups. - Experience developing governance documents, including Terms of Reference and Codes of Conduct. - Experience designing and delivering resident engagement or training programmes. - Experience using customer insight and resident feedback to improve housing services. - Experience producing reports and recommendations for senior stakeholders. - Knowledge of resident involvement, consumer standards and social housing governance. - Experience working within a social housing or local authority environment. What You Need to Do Now If you are interested in this Resident Engagement Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Resident Engagement Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Resident Engagement Officers, Tenant Participation Officers, Housing Governance Officers and Resident Involvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing engagement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Compliance Contract Officer - Heating Location: Home working client located in London Job Type: Temp 4 to 6 months Hourly Rate: 34 per hour (Umbrella) About the Roles: We are seeking a contracts Officer for a large housing association based in London. This role is crucial for ensuring that all compliance and asset management standards are met and maintained according to regulatory requirements. Monitor and manage contracts related to compliance services. Liaise with contractors and internal teams to coordinate compliance activities. Conduct regular reviews and audits of compliance processes. Manage and resolve compliance issues, implementing corrective actions as necessary. Report on compliance status to senior management. Act as contract liaison, ensuring legal and contractual standards are maintained. Hold regular contract meetings and manage day-to-day liaison with contractors. Track all actions related to servicing schedules and repairs. Manage compliance targets and integrate a robust suite of KPIs to drive service delivery. Required Skills & Qualifications: Proven experience in contract management and compliance, preferably within the housing sector. Strong understanding of compliance regulations and standards. Excellent organisational skills. Ability to work independently and manage multiple tasks simultaneously. Strong communication and interpersonal skills, effective with contractors, team members, and senior management. Proficiency in IT systems relevant to contract management and compliance reporting. Application Process: To apply for either the Contract Officer - Compliance Services or the Asset Management role, please submit your CV detailing your relevant experience and why you are interested in the role.

The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.

Tenant Liaison Officer required for my public sector client Work pattern: Monday-Friday, 37 hours per week with flexibility on start/finish time (generally between 8am - 5pm) Location: Corby Length: 12 weeks initially (potential for extension) Start ASAP We are looking for a detail focused individual with a proactive attitude who has experience and knowledge of routine office/reception procedures and ability to deal with confidential and sensitive information. This is a great varied role for someone who enjoys working with multiple stakeholders. Your typical duties in this role will be: Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building Liaising with NNC colleagues/internal tenants regarding meeting and catering bookings Liaising with other tenants and organisations in the building regarding their visitors/meetings and any events they are running Arranging and conducting viewings of the Business Centre; completing building inductions for new tenants - organising fobs and keys for units; verifying identification, completing trade references and credit checks for potential new tenants; liaising with I.T. support company for new tenants set ups Answering the telephone and general enquiries Completing general administration tasks using Word & Excel as required as well as input of data on bespoke system, photocopying, sending and management of post Liaising with contractors, raising of purchase orders, processing of invoices Assisting with opening and closing the centre to include alarm control Other duties reasonably requested.

Security Officer (203jc) - Central London - 38,000 + Excellent Benefits My client is actively seeking military veterans to join their newly established team as they are seeking individuals who are professional, vigilant and have the ability to remain calm under pressure and will genuinely value your skills and ability. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. We're recruiting two Security Officers to join a newly established in-house security team responsible for protecting high-profile sites across Central London. Reporting to the Head of Security, you'll become part of a professional Control Room Operations team where no two shifts are ever the same. This role would particularly suit former members of the Army, Royal Navy or Royal Air Force with experience in force protection, guarding, patrols, military policing, operational security, or those who have since gained experience within the commercial security industry. The Role Working a structured 3 days, 3 nights, 3 days off rotation, you'll provide a visible and professional security presence while responding quickly and effectively to incidents across a number of prestigious locations. Your responsibilities will include: Responding to CCTV and alarm activations. Conducting internal and external security patrols. Carrying out secure lock-up and opening procedures. Monitoring security systems and reporting incidents. Producing accurate shift handovers and incident reports. Maintaining patrol vehicles to a high standard. Supporting colleagues by providing additional shift cover when required. Delivering exceptional customer service whilst maintaining the highest security standards. About You We're looking for disciplined, dependable individuals who take pride in doing the job properly. You'll ideally have: A valid SIA Door Supervisor, CCTV or Close Protection Licence. Emergency First Aid at Work (EFAW) certification. A full UK driving licence. Good IT skills and confidence using security technology. Excellent written and verbal communication skills. The ability to remain calm and make sound decisions under pressure. High personal standards, integrity and attention to detail. The flexibility to work days, nights, weekends and bank holidays. Knowledge of Central London would be advantageous but is not essential. My client is seeking Military Veterans who can bring the following qualities to the company. Situational awareness Professional discipline Calm decision-making under pressure Security and risk awareness Strong communication skills Reliability and integrity Experience working within structured procedures Teamwork combined with the confidence to work independently Salary & Benefits Starting salary of 38,000 plus an excellent benefits package including: 20 days annual leave Private Healthcare Company Pension Scheme Life Assurance If you're looking to build a long-term career within a professional in-house security team where your military experience will be recognised and respected, my client will be delighted to hear from you. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)