GROUP PROCUREMENT MANAGER TPG • Circa £50,000 + Car allowance, aligned to experience • National (with travel as required) ROLE OVERVIEW We need a Group Procurement Manager to take ownership of our national supplier strategy and build something that works: a rationalised, trusted, well-governed supplier network that our property management teams can rely on every day. This is a new role leading an established contracts team. You will inherit a supplier base that spans multiple brands and regions, and your job is to cleanse, align and strengthen it, improving service quality, commercial value and compliance across the board. You will set the direction, lead the team and work closely with operational stakeholders to make procurement a genuine enabler of better outcomes for customers. ROLE EXPECTATIONS This is a senior, hands on role with genuine scope to shape how procurement works across the Group. You will be expected to assess the current supplier landscape with clear eyes, identify what needs to change and lead a structured programme to fix it, reducing duplication, closing gaps and raising performance standards. You will manage a small contracts team, set clear standards and ensure that contract administration, renewals and tender activity are delivered with consistency and governance. You will need to hold your own commercially with suppliers, influence internal stakeholders across multiple brands and translate operational needs into effective procurement strategies. WHAT SUCCESS LOOKS LIKE You will be successful in this role if: The supplier base is rationalised, compliant and trusted by operational teams Contract renewals and tender activity are delivered on time, every time Supplier SLA and KPI performance measurably improves Commercial savings and value improvements are demonstrated The contracts team operates with clear accountability and high standards Property and customer support teams can confidently rely on the approved supplier network HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you will be: Developing and implementing the Group-wide procurement strategy Leading supplier rationalisation, performance improvement and alignment programmes Overseeing contract renewals, tender processes and contract administration across all brands Negotiating with suppliers to secure strong commercial terms and quality outcomes Managing and developing the contracts team Defining and monitoring supplier KPIs, SLAs and service review mechanisms Ensuring all suppliers meet health and safety, compliance and accreditation requirements Partnering with property management, operations, finance, risk and regional teams You will be nationally based with travel as required across the Group's brands and regions. WHO THIS ROLE IS FOR This role suits someone who: Has significant senior procurement experience in property services, facilities management, housing, residential block management, construction, maintenance or a related sector Has led supplier rationalisation and procurement transformation programmes Is confident negotiating complex commercial agreements and managing strategic supplier relationships Can lead, develop and get the best out of a small team Understands how to balance cost, quality, compliance and customer outcomes Is comfortable driving change across a structure of independently operating brands EXPERIENCE THAT HELPS Experience managing multi-site, multi-brand or geographically dispersed supplier environments Track record of leading tendering activity, contract renewals and contract administration Experience implementing governance, compliance and supplier assurance processes Good understanding of property maintenance, repairs, compliance services and contractor management Knowledge of health and safety, supplier accreditation and third-party risk management Experience working with operational stakeholders in service-led environments WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
22/05/2026
Full time
GROUP PROCUREMENT MANAGER TPG • Circa £50,000 + Car allowance, aligned to experience • National (with travel as required) ROLE OVERVIEW We need a Group Procurement Manager to take ownership of our national supplier strategy and build something that works: a rationalised, trusted, well-governed supplier network that our property management teams can rely on every day. This is a new role leading an established contracts team. You will inherit a supplier base that spans multiple brands and regions, and your job is to cleanse, align and strengthen it, improving service quality, commercial value and compliance across the board. You will set the direction, lead the team and work closely with operational stakeholders to make procurement a genuine enabler of better outcomes for customers. ROLE EXPECTATIONS This is a senior, hands on role with genuine scope to shape how procurement works across the Group. You will be expected to assess the current supplier landscape with clear eyes, identify what needs to change and lead a structured programme to fix it, reducing duplication, closing gaps and raising performance standards. You will manage a small contracts team, set clear standards and ensure that contract administration, renewals and tender activity are delivered with consistency and governance. You will need to hold your own commercially with suppliers, influence internal stakeholders across multiple brands and translate operational needs into effective procurement strategies. WHAT SUCCESS LOOKS LIKE You will be successful in this role if: The supplier base is rationalised, compliant and trusted by operational teams Contract renewals and tender activity are delivered on time, every time Supplier SLA and KPI performance measurably improves Commercial savings and value improvements are demonstrated The contracts team operates with clear accountability and high standards Property and customer support teams can confidently rely on the approved supplier network HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you will be: Developing and implementing the Group-wide procurement strategy Leading supplier rationalisation, performance improvement and alignment programmes Overseeing contract renewals, tender processes and contract administration across all brands Negotiating with suppliers to secure strong commercial terms and quality outcomes Managing and developing the contracts team Defining and monitoring supplier KPIs, SLAs and service review mechanisms Ensuring all suppliers meet health and safety, compliance and accreditation requirements Partnering with property management, operations, finance, risk and regional teams You will be nationally based with travel as required across the Group's brands and regions. WHO THIS ROLE IS FOR This role suits someone who: Has significant senior procurement experience in property services, facilities management, housing, residential block management, construction, maintenance or a related sector Has led supplier rationalisation and procurement transformation programmes Is confident negotiating complex commercial agreements and managing strategic supplier relationships Can lead, develop and get the best out of a small team Understands how to balance cost, quality, compliance and customer outcomes Is comfortable driving change across a structure of independently operating brands EXPERIENCE THAT HELPS Experience managing multi-site, multi-brand or geographically dispersed supplier environments Track record of leading tendering activity, contract renewals and contract administration Experience implementing governance, compliance and supplier assurance processes Good understanding of property maintenance, repairs, compliance services and contractor management Knowledge of health and safety, supplier accreditation and third-party risk management Experience working with operational stakeholders in service-led environments WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Build your Future with Us! WorkSpace is a specialist division of McLaughlin & Harvey Ltd, bringing together the legacy of an industry leader and the ingenuity of a niche team. We are experts in Construction, Interior Fit-Out and Facilities Management. As part of our business growth strategy, we are seeking to recruit a Facilities Manager to enhance our Facilities Management Team. The successful candidate will oversee the delivery of planned, reactive maintenance and minor works across a number of operational contracts within the WorkSpace Division We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy a competitive salary and great benefits, with flexible and hybrid working options. (Check out our full list of benefits on our website) What you will be doing As Facilities Manager you will manage the Hard FM services, maintain contractual service level agreements and internal KPI targets in terms of service quality, health and safety and commercial performance to secure sustained business growth. Manage and execute all Planned Preventative/Reactive /Emergency Maintenance tasks and Minor Project Works in line with the contract(s) criteria. Oversee and manage all direct reports and monitoring performance of both self-delivered and sub-contractor services. To implement compliance with the appropriate internal and external Health and Safety/statutory/legislative policies and restrictions. Escalation and management of emergency/critical repairs, including temporary services, to ensure site operations are returned to normal service with minimal disruption to the client(s). Prepare monthly contract performance reports and attend monthly contract review meetings with the client(s). Oversee contract performance to ensure that all contract deliverables, SLA s & KPI s are achieved. Provide technical guidance/support in relation to asset performance and lifecycle replacement. Manage and maintain planned & reactive maintenance spend to ensure contract budgets. Ensure that contract documents and correspondence are archived and maintained within internal systems. Monitor, measure and report on training, performance and development of direct reports as part of our Performance Development Plan. Manage and participate in the FM standby / out of hours emergency call out rota. Ensure that all company issued equipment is maintained in a presentable manner and that company IT system requirements and paperwork are completed accurately and efficiently. What We re Looking For Experience within a similar Facilities Management role Previous background working within Facilities Management contracts and/or Building Services with a Technical bias in electrical or mechanical service A strong focus on customer service, with the ability to build long term relationships with Clients, Stakeholders and Supply Chain Full Clean Driving Licence Hold a IOSH managing safely or NEBOSH General Certificate Strong communication skills both orally and written. Excellent people management skills with experience in monitoring performance to drive productivity High level of computer literacy Desirable Qualified with an HND/HNC level in Building Services or equivalent Strong understanding of Statutory and business focused maintenance How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.
18/05/2026
Full time
Build your Future with Us! WorkSpace is a specialist division of McLaughlin & Harvey Ltd, bringing together the legacy of an industry leader and the ingenuity of a niche team. We are experts in Construction, Interior Fit-Out and Facilities Management. As part of our business growth strategy, we are seeking to recruit a Facilities Manager to enhance our Facilities Management Team. The successful candidate will oversee the delivery of planned, reactive maintenance and minor works across a number of operational contracts within the WorkSpace Division We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy a competitive salary and great benefits, with flexible and hybrid working options. (Check out our full list of benefits on our website) What you will be doing As Facilities Manager you will manage the Hard FM services, maintain contractual service level agreements and internal KPI targets in terms of service quality, health and safety and commercial performance to secure sustained business growth. Manage and execute all Planned Preventative/Reactive /Emergency Maintenance tasks and Minor Project Works in line with the contract(s) criteria. Oversee and manage all direct reports and monitoring performance of both self-delivered and sub-contractor services. To implement compliance with the appropriate internal and external Health and Safety/statutory/legislative policies and restrictions. Escalation and management of emergency/critical repairs, including temporary services, to ensure site operations are returned to normal service with minimal disruption to the client(s). Prepare monthly contract performance reports and attend monthly contract review meetings with the client(s). Oversee contract performance to ensure that all contract deliverables, SLA s & KPI s are achieved. Provide technical guidance/support in relation to asset performance and lifecycle replacement. Manage and maintain planned & reactive maintenance spend to ensure contract budgets. Ensure that contract documents and correspondence are archived and maintained within internal systems. Monitor, measure and report on training, performance and development of direct reports as part of our Performance Development Plan. Manage and participate in the FM standby / out of hours emergency call out rota. Ensure that all company issued equipment is maintained in a presentable manner and that company IT system requirements and paperwork are completed accurately and efficiently. What We re Looking For Experience within a similar Facilities Management role Previous background working within Facilities Management contracts and/or Building Services with a Technical bias in electrical or mechanical service A strong focus on customer service, with the ability to build long term relationships with Clients, Stakeholders and Supply Chain Full Clean Driving Licence Hold a IOSH managing safely or NEBOSH General Certificate Strong communication skills both orally and written. Excellent people management skills with experience in monitoring performance to drive productivity High level of computer literacy Desirable Qualified with an HND/HNC level in Building Services or equivalent Strong understanding of Statutory and business focused maintenance How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you! Apply by clicking apply below. Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.
BUSINESS UNIT MANAGING DIRECTOR - REPAIRS / MAINTENANCE / VOIDS Social Housing Property Services 130,000- 160,000 Base Salary + Bonus + Car Allowance + Benefits Total Package Potential: Circa 190,000 Northern Home Counties / East Midlands Border Office Based with Regional Travel A high-growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders. Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy. This is not a replacement role. It is a deliberate investment in operational leadership capability. The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability. This role is designed for a commercially aware, operationally strong leader seeking: Greater responsibility Broader operational exposure Increased commercial accountability More strategic involvement A genuine pathway toward future divisional leadership About the business This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK. The business has built its reputation through: Delivery Pace Accountability Commercial discipline Strong client relationships It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner-led organisation. This is not a heavily layered corporate environment. Leaders are expected to: Be visible Take ownership Solve problems quickly Drive standards Improve performance Operational leadership within the organisation is highly hands-on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance. The opportunity The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance. The role combines: Significant operational ownership Leadership responsibility Commercial accountability Client visibility Increasing strategic exposure This is not a purely strategic leadership role. You will be highly operational, highly visible, and close to day-to-day delivery. The successful individual will help improve operational consistency beneath divisional leadership level, strengthen middle-management capability, and reduce over-reliance on senior leadership intervention. The role also offers exposure to: Divisional planning Operational transformation Leadership development Growth strategy Commercial performance improvement For the right individual, this represents a genuine progression opportunity toward broader divisional leadership over time. Why the role exists The business has reached a point where stronger operational infrastructure beneath divisional level is essential. Contracts are growing. Operational complexity is increasing. Client expectations continue to rise. The organisation has recognised the need to strengthen: Leadership depth Operational resilience Succession capability Contract performance consistency Middle-management accountability This role forms a key part of that strategy. The role in practice You will: Lead operational teams across repairs, maintenance, voids, or planned works contracts Support Contract Managers and operational leadership teams Improve operational control, structure, and accountability Drive productivity, scheduling performance, workflow efficiency, and service standards Build and maintain strong client relationships Resolve operational issues proactively and decisively Support commercial performance, margin improvement, and operational efficiency Contribute toward operational improvement initiatives and future growth planning This is a fast-paced operational environment. Performance is visible. Client expectations are high. Operational issues surface quickly. Success requires balancing: Operational detail Commercial awareness People leadership Client management Pace of execution Who this role will suit This role is intentionally positioned beneath full Divisional Managing Director level. However, it is not a lightweight operational management role. It is designed for experienced, confident, high-potential operational leaders ready for broader exposure and responsibility. You may currently be operating as: Senior Operations Manager Regional Operations Manager Head of Operations Contract Director Regional Director Business Unit Director Senior Contract Manager Operations Director You will likely already have: Strong operational leadership experience Exposure to commercial accountability Experience managing field-based or operationally intensive teams Client-facing operational leadership capability Experience improving performance, structure, or accountability within operations Most importantly, you will have presence. You will be somebody who: Takes ownership Operates with pace and urgency Communicates clearly Holds people accountable Builds credibility quickly Is commercially aware Improves operational performance without unnecessary bureaucracy The successful individual does not necessarily need previous Divisional Managing Director experience but must demonstrate capability, ambition, credibility, and learning agility to grow into broader operational leadership responsibilities over time. Sector background Suitable backgrounds may include: Social Housing Property Services Repairs & Maintenance Voids & Planned Works Facilities Management Utilities Infrastructure Services Engineering Services Logistics & Distribution Outsourced Operational Services Field Service Operations The business is also open to operational leaders from adjacent sectors where workforce coordination, logistics, operational control, customer delivery, and commercial accountability are central to success. Culture & leadership style This organisation values: Pace Ownership Accountability Visibility Delivery Pragmatism The successful individual will be: Hands-on and operationally credible Calm under pressure Commercially focused Straightforward and authentic Comfortable making decisions Visible with teams and clients Resilient in demanding environments This is not an environment for overly political or heavily corporate leadership styles. What success will look like In the first 6-12 months, success is likely to include: Improved operational consistency Stronger management accountability Better contract performance visibility Improved client confidence and responsiveness Greater operational efficiency and productivity Reduced escalation of operational issues Improved structure beneath divisional leadership level Remuneration package 130,000- 160,000 Base Salary Performance Bonus Car Allowance Pension Executive Benefits Package Total Package Potential: Circa 190,000 Why this opportunity stands out This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long-term organisational growth. You will join: A strengthened senior leadership team A business with significant growth ambitions An entrepreneurial environment with real visibility and influence A company where operational leaders can genuinely progress Final thought This role is for leaders who are ready for more: More responsibility More visibility More accountability More influence If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients - this opportunity is designed for you.
13/05/2026
Full time
BUSINESS UNIT MANAGING DIRECTOR - REPAIRS / MAINTENANCE / VOIDS Social Housing Property Services 130,000- 160,000 Base Salary + Bonus + Car Allowance + Benefits Total Package Potential: Circa 190,000 Northern Home Counties / East Midlands Border Office Based with Regional Travel A high-growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders. Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy. This is not a replacement role. It is a deliberate investment in operational leadership capability. The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability. This role is designed for a commercially aware, operationally strong leader seeking: Greater responsibility Broader operational exposure Increased commercial accountability More strategic involvement A genuine pathway toward future divisional leadership About the business This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK. The business has built its reputation through: Delivery Pace Accountability Commercial discipline Strong client relationships It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner-led organisation. This is not a heavily layered corporate environment. Leaders are expected to: Be visible Take ownership Solve problems quickly Drive standards Improve performance Operational leadership within the organisation is highly hands-on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance. The opportunity The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance. The role combines: Significant operational ownership Leadership responsibility Commercial accountability Client visibility Increasing strategic exposure This is not a purely strategic leadership role. You will be highly operational, highly visible, and close to day-to-day delivery. The successful individual will help improve operational consistency beneath divisional leadership level, strengthen middle-management capability, and reduce over-reliance on senior leadership intervention. The role also offers exposure to: Divisional planning Operational transformation Leadership development Growth strategy Commercial performance improvement For the right individual, this represents a genuine progression opportunity toward broader divisional leadership over time. Why the role exists The business has reached a point where stronger operational infrastructure beneath divisional level is essential. Contracts are growing. Operational complexity is increasing. Client expectations continue to rise. The organisation has recognised the need to strengthen: Leadership depth Operational resilience Succession capability Contract performance consistency Middle-management accountability This role forms a key part of that strategy. The role in practice You will: Lead operational teams across repairs, maintenance, voids, or planned works contracts Support Contract Managers and operational leadership teams Improve operational control, structure, and accountability Drive productivity, scheduling performance, workflow efficiency, and service standards Build and maintain strong client relationships Resolve operational issues proactively and decisively Support commercial performance, margin improvement, and operational efficiency Contribute toward operational improvement initiatives and future growth planning This is a fast-paced operational environment. Performance is visible. Client expectations are high. Operational issues surface quickly. Success requires balancing: Operational detail Commercial awareness People leadership Client management Pace of execution Who this role will suit This role is intentionally positioned beneath full Divisional Managing Director level. However, it is not a lightweight operational management role. It is designed for experienced, confident, high-potential operational leaders ready for broader exposure and responsibility. You may currently be operating as: Senior Operations Manager Regional Operations Manager Head of Operations Contract Director Regional Director Business Unit Director Senior Contract Manager Operations Director You will likely already have: Strong operational leadership experience Exposure to commercial accountability Experience managing field-based or operationally intensive teams Client-facing operational leadership capability Experience improving performance, structure, or accountability within operations Most importantly, you will have presence. You will be somebody who: Takes ownership Operates with pace and urgency Communicates clearly Holds people accountable Builds credibility quickly Is commercially aware Improves operational performance without unnecessary bureaucracy The successful individual does not necessarily need previous Divisional Managing Director experience but must demonstrate capability, ambition, credibility, and learning agility to grow into broader operational leadership responsibilities over time. Sector background Suitable backgrounds may include: Social Housing Property Services Repairs & Maintenance Voids & Planned Works Facilities Management Utilities Infrastructure Services Engineering Services Logistics & Distribution Outsourced Operational Services Field Service Operations The business is also open to operational leaders from adjacent sectors where workforce coordination, logistics, operational control, customer delivery, and commercial accountability are central to success. Culture & leadership style This organisation values: Pace Ownership Accountability Visibility Delivery Pragmatism The successful individual will be: Hands-on and operationally credible Calm under pressure Commercially focused Straightforward and authentic Comfortable making decisions Visible with teams and clients Resilient in demanding environments This is not an environment for overly political or heavily corporate leadership styles. What success will look like In the first 6-12 months, success is likely to include: Improved operational consistency Stronger management accountability Better contract performance visibility Improved client confidence and responsiveness Greater operational efficiency and productivity Reduced escalation of operational issues Improved structure beneath divisional leadership level Remuneration package 130,000- 160,000 Base Salary Performance Bonus Car Allowance Pension Executive Benefits Package Total Package Potential: Circa 190,000 Why this opportunity stands out This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long-term organisational growth. You will join: A strengthened senior leadership team A business with significant growth ambitions An entrepreneurial environment with real visibility and influence A company where operational leaders can genuinely progress Final thought This role is for leaders who are ready for more: More responsibility More visibility More accountability More influence If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients - this opportunity is designed for you.
Director of Property Services Location: National role with an office base in either London or Nottingham Salary: Competitive + Benefits Contract Type: Permanent Leading high-performing, resident-focused property services at scale Metropolitan Thames Valley Housing (MTVH) is one of the UK's largest housing associations, owning and managing around 58,000 homes across London, the South East, East Midlands and East of England. Our purpose is clear: everyone should have a home and the chance to live well, guided by our values Dare, Care, Collaborate and Own, and our strategy Serving People Better Every Day . We are seeking an experienced, values-led Director of Property Services to join our Property Senior Leadership Team, playing a critical role in the delivery of safe, compliant and resident-focused services across our national portfolio. The role Reporting to the Executive Director of Property, the Director of Property Services provides strategic and operational leadership for Property Services across MTVH. The role is accountable for the development, delivery and continuous improvement of regional service plans, programmes and performance, ensuring services are high-performing, resident-focused and deliver value for money. This is a senior leadership role with significant influence across the organisation. You will provide visible leadership to large, multi-disciplinary and geographically dispersed regional teams, working closely with colleagues across Repairs & Service Delivery (Metworks), Asset Management, Compliance and Technical Services, Customer Services and external partners to deliver joined-up outcomes. A key focus of the role is regulatory readiness, including leadership of MTVH's approach to damp and mould, warm and dry homes, and service quality assurance, alongside effective management of latent defects and compliance obligations. Key responsibilities Provide strategic and operational leadership across Property Services, ensuring consistent, high-quality delivery across regions Lead regional teams covering technical advisory, surveying, project management and voids contract delivery Drive strong operational performance, customer satisfaction and continuous improvement aligned to MTVH's corporate strategy Ensure compliance with all relevant legal, regulatory and policy requirements, including health and safety and building-related regulation Lead MTVH's approach to damp, mould and warm, dry homes in partnership with Repairs & Service Delivery and supply chain partners Oversee identification, investigation and resolution of latent defects, managing relationships with developers, contractors and warranty providers Ensure robust governance, risk management, data integrity and performance reporting, including assurance to SLT and Board Embed a positive, inclusive and performance-focused culture, developing talent and building sustainable leadership capability About you You will be a credible senior leader with: Substantial senior leadership experience in property services, repairs and maintenance within social housing or a comparable regulated environment A proven track record of driving service improvement, transformation and improved customer outcomes Strong commercial, contract and health and safety capability across building services and repairs delivery Confident working with experienced senior leaders, able to influence, challenge and hold others to account while maintaining strong, collaborative relationships. Experience leading large, geographically dispersed, multi-disciplinary teams Strategic leadership skills, with the ability to align teams to organisational priorities and deliver change at pace Degree-level education or equivalent professional qualifications (e.g. RICS, MCIOB, CIH) or demonstrable equivalent experience This is a pivotal leadership opportunity in an organisation with genuine scale, ambition and social purpose. You will help shape how property services are delivered now and into the future, directly impacting residents' homes, safety and experience, while supporting MTVH's wider transformation journey to 2030. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. This senior role will require travel. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
30/04/2026
Full time
Director of Property Services Location: National role with an office base in either London or Nottingham Salary: Competitive + Benefits Contract Type: Permanent Leading high-performing, resident-focused property services at scale Metropolitan Thames Valley Housing (MTVH) is one of the UK's largest housing associations, owning and managing around 58,000 homes across London, the South East, East Midlands and East of England. Our purpose is clear: everyone should have a home and the chance to live well, guided by our values Dare, Care, Collaborate and Own, and our strategy Serving People Better Every Day . We are seeking an experienced, values-led Director of Property Services to join our Property Senior Leadership Team, playing a critical role in the delivery of safe, compliant and resident-focused services across our national portfolio. The role Reporting to the Executive Director of Property, the Director of Property Services provides strategic and operational leadership for Property Services across MTVH. The role is accountable for the development, delivery and continuous improvement of regional service plans, programmes and performance, ensuring services are high-performing, resident-focused and deliver value for money. This is a senior leadership role with significant influence across the organisation. You will provide visible leadership to large, multi-disciplinary and geographically dispersed regional teams, working closely with colleagues across Repairs & Service Delivery (Metworks), Asset Management, Compliance and Technical Services, Customer Services and external partners to deliver joined-up outcomes. A key focus of the role is regulatory readiness, including leadership of MTVH's approach to damp and mould, warm and dry homes, and service quality assurance, alongside effective management of latent defects and compliance obligations. Key responsibilities Provide strategic and operational leadership across Property Services, ensuring consistent, high-quality delivery across regions Lead regional teams covering technical advisory, surveying, project management and voids contract delivery Drive strong operational performance, customer satisfaction and continuous improvement aligned to MTVH's corporate strategy Ensure compliance with all relevant legal, regulatory and policy requirements, including health and safety and building-related regulation Lead MTVH's approach to damp, mould and warm, dry homes in partnership with Repairs & Service Delivery and supply chain partners Oversee identification, investigation and resolution of latent defects, managing relationships with developers, contractors and warranty providers Ensure robust governance, risk management, data integrity and performance reporting, including assurance to SLT and Board Embed a positive, inclusive and performance-focused culture, developing talent and building sustainable leadership capability About you You will be a credible senior leader with: Substantial senior leadership experience in property services, repairs and maintenance within social housing or a comparable regulated environment A proven track record of driving service improvement, transformation and improved customer outcomes Strong commercial, contract and health and safety capability across building services and repairs delivery Confident working with experienced senior leaders, able to influence, challenge and hold others to account while maintaining strong, collaborative relationships. Experience leading large, geographically dispersed, multi-disciplinary teams Strategic leadership skills, with the ability to align teams to organisational priorities and deliver change at pace Degree-level education or equivalent professional qualifications (e.g. RICS, MCIOB, CIH) or demonstrable equivalent experience This is a pivotal leadership opportunity in an organisation with genuine scale, ambition and social purpose. You will help shape how property services are delivered now and into the future, directly impacting residents' homes, safety and experience, while supporting MTVH's wider transformation journey to 2030. How to apply Please submit your CV and supporting statement outlining how you meet the requirements of the role. This senior role will require travel. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
