Business Unit Director - Repairs / Maintenance / Voids

BUSINESS UNIT MANAGING DIRECTOR - REPAIRS / MAINTENANCE / VOIDS
Social Housing Property Services

130,000- 160,000 Base Salary + Bonus + Car Allowance + Benefits
Total Package Potential: Circa 190,000

Northern Home Counties / East Midlands Border
Office Based with Regional Travel

A high-growth business. A strengthened leadership team. A clear pathway for the next generation of operational leaders.

Following a highly successful senior leadership recruitment campaign, our client is now seeking to appoint an additional Business Unit Managing Director as part of its continued operational expansion strategy.

This is not a replacement role.

It is a deliberate investment in operational leadership capability.

The business continues to grow rapidly through contract expansion, increasing operational complexity, and wider client demands. As a result, the organisation is strengthening leadership beneath Divisional Managing Director level to improve operational control, accountability, succession capability, and scalability.

This role is designed for a commercially aware, operationally strong leader seeking:
Greater responsibility
Broader operational exposure
Increased commercial accountability
More strategic involvement
A genuine pathway toward future divisional leadership

About the business

This is a highly successful, privately owned property services organisation delivering responsive repairs, maintenance, voids, and refurbishment contracts across the UK.

The business has built its reputation through:
Delivery
Pace
Accountability
Commercial discipline
Strong client relationships

It competes successfully against major national contractors whilst retaining the agility, visibility, and decisiveness of an owner-led organisation.

This is not a heavily layered corporate environment.

Leaders are expected to:
Be visible
Take ownership
Solve problems quickly
Drive standards
Improve performance

Operational leadership within the organisation is highly hands-on. Leaders remain close to delivery, operational teams, and clients rather than operating from a distance.

The opportunity

The Business Unit Managing Director will take responsibility for a substantial operational portfolio, supporting Divisional Managing Directors whilst leading operational teams, strengthening accountability, and improving operational and commercial performance.

The role combines:
Significant operational ownership
Leadership responsibility
Commercial accountability
Client visibility
Increasing strategic exposure

This is not a purely strategic leadership role.

You will be highly operational, highly visible, and close to day-to-day delivery.

The successful individual will help improve operational consistency beneath divisional leadership level, strengthen middle-management capability, and reduce over-reliance on senior leadership intervention.

The role also offers exposure to:
Divisional planning
Operational transformation
Leadership development
Growth strategy
Commercial performance improvement

For the right individual, this represents a genuine progression opportunity toward broader divisional leadership over time.

Why the role exists

The business has reached a point where stronger operational infrastructure beneath divisional level is essential.

Contracts are growing.
Operational complexity is increasing.
Client expectations continue to rise.

The organisation has recognised the need to strengthen:
Leadership depth
Operational resilience
Succession capability
Contract performance consistency
Middle-management accountability

This role forms a key part of that strategy.

The role in practice

You will:
Lead operational teams across repairs, maintenance, voids, or planned works contracts
Support Contract Managers and operational leadership teams
Improve operational control, structure, and accountability
Drive productivity, scheduling performance, workflow efficiency, and service standards
Build and maintain strong client relationships
Resolve operational issues proactively and decisively
Support commercial performance, margin improvement, and operational efficiency
Contribute toward operational improvement initiatives and future growth planning

This is a fast-paced operational environment.

Performance is visible.
Client expectations are high.
Operational issues surface quickly.

Success requires balancing:
Operational detail
Commercial awareness
People leadership
Client management
Pace of execution

Who this role will suit

This role is intentionally positioned beneath full Divisional Managing Director level.

However, it is not a lightweight operational management role.

It is designed for experienced, confident, high-potential operational leaders ready for broader exposure and responsibility.

You may currently be operating as:
Senior Operations Manager
Regional Operations Manager
Head of Operations
Contract Director
Regional Director
Business Unit Director
Senior Contract Manager
Operations Director

You will likely already have:
Strong operational leadership experience
Exposure to commercial accountability
Experience managing field-based or operationally intensive teams
Client-facing operational leadership capability
Experience improving performance, structure, or accountability within operations

Most importantly, you will have presence.

You will be somebody who:
Takes ownership
Operates with pace and urgency
Communicates clearly
Holds people accountable
Builds credibility quickly
Is commercially aware
Improves operational performance without unnecessary bureaucracy

The successful individual does not necessarily need previous Divisional Managing Director experience but must demonstrate capability, ambition, credibility, and learning agility to grow into broader operational leadership responsibilities over time.

Sector background

Suitable backgrounds may include:
Social Housing Property Services
Repairs & Maintenance
Voids & Planned Works
Facilities Management
Utilities
Infrastructure Services
Engineering Services
Logistics & Distribution
Outsourced Operational Services
Field Service Operations

The business is also open to operational leaders from adjacent sectors where workforce coordination, logistics, operational control, customer delivery, and commercial accountability are central to success.

Culture & leadership style

This organisation values:
Pace
Ownership
Accountability
Visibility
Delivery
Pragmatism

The successful individual will be:
Hands-on and operationally credible
Calm under pressure
Commercially focused
Straightforward and authentic
Comfortable making decisions
Visible with teams and clients
Resilient in demanding environments

This is not an environment for overly political or heavily corporate leadership styles.

What success will look like

In the first 6-12 months, success is likely to include:
Improved operational consistency
Stronger management accountability
Better contract performance visibility
Improved client confidence and responsiveness
Greater operational efficiency and productivity
Reduced escalation of operational issues
Improved structure beneath divisional leadership level

Remuneration package

130,000- 160,000 Base Salary
Performance Bonus
Car Allowance
Pension
Executive Benefits Package

Total Package Potential: Circa 190,000

Why this opportunity stands out

This is an opportunity to join a genuinely growing operational business actively investing in leadership capability, succession planning, and long-term organisational growth.

You will join:
A strengthened senior leadership team
A business with significant growth ambitions
An entrepreneurial environment with real visibility and influence
A company where operational leaders can genuinely progress

Final thought

This role is for leaders who are ready for more:
More responsibility
More visibility
More accountability
More influence

If you are a commercially aware operational leader with strong instincts, leadership presence, and the ability to improve performance whilst building credibility with teams and clients - this opportunity is designed for you.