The Role
- Provide leasing support across multiple communities, assisting on-site teams to fulfil community goals.
- Support in executing leasing strategies across a portfolio of BTR communities.
- Work collaboratively with on-site teams to drive operational and leasing performance and deliver a best-in-class resident experience.
- Confidently conduct tours with prospective residents across a handful of London locations.
- Assist with leasing negotiation and administration.
- Foster and maintain strong relationships with prospective and existing residents, addressing all enquiries promptly.
- Act as a flexible resource, supporting where demand is highest to maintain leasing momentum.
- Deliver a seamless, brand-aligned experience to prospectives and incoming residents across all communities.
- Collaborate with centralised leasing and marketing teams to create compelling property listings and promotional collateral.
- Regularly review competitor activity and present findings to the centralised leasing and marketing teams.
- Participate in team meetings to discuss leasing strategies and market trends.
- Contribute to the overall success of the leasing team through exceptional service and support.
This role will cover sites across North, South and West London. Travel to sites on a flexible basis will be required.
What You'll Bring
- Sales-driven with a relentless focus on customer service and team collaboration.
- Relentlessly customer-focused - you understand that every interaction is an opportunity to build trust and loyalty.
- A natural communicator, confident and adaptable across all types of people and situations.
- Organised and proactive, thriving in a busy environment with multiple priorities.
- Team-oriented, but equally comfortable taking ownership and accountability.
Benefits
- 25 days annual leave, increasing with service up to 33 days.
- Private Medical Insurance and wider health and wellbeing benefits.
- Access to an online lifestyle discount platform.
- Volunteer day.
- Private pension plan.
- Group life assurance.