21 jobs found

Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements seen in UK Renewables Contract/Contracts Manager specifications End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams.

Commercial Surveyor Commercial SurveyorLocation - Hampshire Salary - £55,000 Hays are representing a highly respected, industry-leading building services contractor specialising in smoke control, ventilation, climate technology and solar shading solutions. As they continue to innovate and deliver complex projects across the UK, they are now seeking an experienced Commercial Surveyor to join their established Commercial team. This is an excellent opportunity for a commercially driven professional who thrives in a project-focused environment and wants to play a key role in ensuring projects are delivered efficiently, profitably and in line with contractual obligations. The Role As a Commercial Surveyor, you will provide essential commercial and financial support across multiple business units. Working closely with Project Managers, Sub-Contractors and Suppliers, you'll take ownership of valuations, variations, payments, contract administration and final account agreements.You'll be part of a dedicated Commercial department with responsibility spanning Commercial Management, Bid Management and Procurement across the UK business. Key Responsibilities Identify and measure changes during contract progress. Maximise valuations and ensure all variations are captured. Review contract terms, specifications and scopes. Prepare breakdowns and schedules of rates. Liaise closely with Project/Site Management teams. Help monitor costs against budget and produce forecast final accounts. Measure and agree variation accounts. Prepare documentation for monthly reviews and attend meetings. Adhere to all company QHSE requirements. Experience & Skills Required Experience Strong understanding of commercial finance within Construction or Construction Services. Knowledge of HVAC or specialist subcontracting sectors (Desirable). Essential Skills Excellent communication and organisation. Strong multitasking ability. Proficient IT skills across Word, Excel and PowerPoint. Microsoft Project (Desirable) Baan ERP experience (Desirable) Qualifications Good general level of education. Desire to work towards a recognised Quantity Surveying qualification (desirable). Benefits £55,000 basic. After probation, a car allowance. 25 days holiday + 8 statutory holidays. 5% Pension Plan. Hybrid working. Free parking. Equal Opportunities Employer. Cycle to Work Scheme. Employee Assistance Programme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Commercial Surveyor Commercial Surveyor Location - Manchester Salary - £55,000 Hays are representing a highly respected, industry-leading building services contractor specialising in smoke control, ventilation, climate technology and solar shading solutions. As they continue to innovate and deliver complex projects across the UK, they are now seeking an experienced Commercial Surveyor to join their established Commercial team. This is an excellent opportunity for a commercially driven professional who thrives in a project-focused environment and wants to play a key role in ensuring projects are delivered efficiently, profitably and in line with contractual obligations. The Role As a Commercial Surveyor, you will provide essential commercial and financial support across multiple business units. Working closely with Project Managers, Sub-Contractors and Suppliers, you'll take ownership of valuations, variations, payments, contract administration and final account agreements. You'll be part of a dedicated Commercial department with responsibility spanning Commercial Management, Bid Management and Procurement across the UK business. Key Responsibilities Identify and measure changes during contract progress. Maximise valuations and ensure all variations are captured. Review contract terms, specifications and scopes. Prepare breakdowns and schedules of rates. Liaise closely with Project/Site Management teams. Help monitor costs against budget and produce forecast final accounts. Measure and agree variation accounts. Prepare documentation for monthly reviews and attend meetings. Adhere to all company QHSE requirements. Experience & Skills Required Experience Strong understanding of commercial finance within Construction or Construction Services. Knowledge of HVAC or specialist subcontracting sectors (Desirable). 5 years+ experience with a contractor. Essential Skills Excellent communication and organisation. Strong multitasking ability. Proficient IT skills across Word, Excel and PowerPoint. Microsoft Project (Desirable) Baan ERP experience (Desirable) Qualifications Good general level of education. Desire to work towards a recognised Quantity Surveying qualification (desirable). Benefits £55,000 basic. After probation, a car allowance. 25 days holiday + 8 statutory holidays. 5% Pension Plan. Hybrid working. Free parking. Equal Opportunities Employer. Cycle to Work Scheme. Employee Assistance Programme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Health and Safety Consultant Plymouth 8-Week Contract 2 Days per Week Site-Based Role Start Date: Immediate / To Be Confirmed DARA People are looking to speak with experienced Health and Safety Consultants in Plymouth for an 8-week contract , working 2 days per week . This role will involve supporting a client on site with practical health and safety advice, compliance reviews, audits and general H&S support. The consultant will be required to attend site in Plymouth as part of the assignment. We are keen to hear from Health and Safety Consultants, Health and Safety Advisors, HSE Consultants, SHEQ Advisors and QHSE professionals who are available for part-time contract work. Typical duties may include: Visiting site and supporting operational teams Reviewing health and safety documentation Supporting risk assessments and method statements Identifying hazards and advising on safe working practices Carrying out audits, inspections and compliance checks Supporting meetings and client updates Tracking actions and following up with site teams Providing clear and practical health and safety advice We are looking for candidates with: Experience in a health and safety role Good knowledge of health and safety legislation and best practice Experience with risk assessments, audits or site inspections NEBOSH, IOSH, CMIOSH, TechIOSH or similar qualifications Strong communication and organisation skills Confidence working with clients, site teams and stakeholders Availability for an 8-week contract, 2 days per week Ability to travel to site in Plymouth Contract details: Duration: 8 weeks Working pattern: 2 days per week Location: Plymouth Working arrangement: Site-based Engagement: Contract / consultancy basis Why register with DARA People? This is a good opportunity to be considered for a short-term Health and Safety Consultant contract in Plymouth. The role offers part-time consultancy work over an 8-week period, supporting the client directly on site. How to apply Please apply with your CV and include your location, availability, travel radius, qualifications and preferred day rate or hourly rate. DARA People will contact suitable Health and Safety Consultants as relevant opportunities become available.

Health and Safety Advisor The Company This Health and Safety Advisor (QSHE) role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from 50k - 5million. The Role Ideally for this role we are looking for someone who has a main contracting background where you have been responsible for overseeing multiple projects at a strategic level. Key Responsibilities To act as the QHSE focal point Ensures that QHSE standards, policies, and operating objectives are consistent Proactively appraise risk and oversee the safe delivery of projects Ensure compliance with all business wide policy Ensure construction phase plans and other key HSE requirements are built into projects Create and support an environment where observations, accidents and incidents are viewed as an opportunity of learning & improvement. Provide guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality, ensuring there is appropriate day-to-day support. Ensure the safe delivery of projects by providing guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality. Lead and support initiatives and best practice activities in all areas of QHSE Project Management. Coach and support team members and other stakeholders in executing QHSE strategy, tools and techniques. Consults, coordinates, and serves as principal liaison with project manager leaders on risk management, QHSE procedures and process, knowledgeable understanding of regulatory requirements within the UK, to ensure QHSE improvement, and management. Monitors, reports and aids in investigation of health and safety and environmental regulatory compliance within projects Reviews and oversees all work processes and conditions to ensure HSE (Health, Safety and Environmental) protective measures are optimized. Develops, recommend preventative and improvement measures to ensure the enhancement of QHSE programs. Support the health, safety and environment aspects of the new business winning process through solutions development, participation in presentations and consultation meetings, bid and contract generation and review through to support during mobilisation and resourcing activities. To support effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications, as appropriate. Assist and guide as necessary with reviewing existing Policies, Procedures, Risk Assessments and Safe Systems of Work including an appraisal of how these are implemented. The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a competitive remuneration package with a generous bonus structure.

QSHE Manager Hays Health & Safety are excited to be working with a well-run, close-knit chemical manufacturer based in West Manchester. We are looking for hands-on QSHE Manager role within a high-hazard environment, ideal for someone ready to step up or looking for more autonomy and impact. This suits individuals who feel blocked in their current role or an experienced manager wanting a fresh challenge where they can genuinely influence site performance, not just maintain systems. Role Responsibilities Lead and develop QHSE strategy across a COMAH-regulated site Ensure compliance with COMAH, COSHH, environmental permits and UK legislation Act as key contact for regulators including HSE and Environment Agency Oversee incident investigations and embed learning Maintain and improve ISO 9001, 14001 and 45001 systems Support emergency planning, drills and MAPP development Manage contractors and ensure safe project delivery Champion a positive, practical safety culture across site Measures of Success Strong regulatory compliance with positive audit/inspection outcomes Reduction in risk exposure across high-hazard activities Evidence that controls are working effectively in practice Engaged workforce applying safety and environmental standards Robust, well-embedded management systems Requirements Experience as a hands-on QSHE / HSE Manager within a COMAH environment (upper tier preferred, lower tier considered) Track record of working with regulators and managing audits Experience implementing and maintaining ISO systems Practical, operational approach with the ability to influence at all levels Benefits £55,000 salary 25 days annual leave + bank holidays Company pension Opportunity to step into a role with real influence and progression potential

This is an excellent opportunity for a a Civils Senior Quantity Surveyor working for a hugely successful civil engineering company based in Dorset Experience in civil engineering & the water sector is ideally required, however a good civils background will also be considered The position can be based in Poole or Wimborne Responsibilities of the Senior Quantity Surveyor As a Senior Quantity Surveyor your role will include but not limited to the following; Supporting the Programme Manager in the management of MMBs contracts, project forecasting, and reporting to senior commercial staff on all aspects of project governance Establish and maintain the Operations/Commercial partnership required to meet the needs of each project. Monitor manage risk & associated budgets Monitor performance standards & quality. Procure subcontractors at lower than Tender sums whenever possible. Seek to negotiate the best price for the company. Build strong relationships with clients & their representatives. Establish & actively promote working relationships between the department, through effective communication & ensuring Company procedures are followed. Fully understand the Contract and scope of work and advise/communicate to relevant project team members. Discuss and develop procurement strategy with team members & in accordance with the contract programme. Monitor & update as necessary . Submit timely applications for payments to ensure cash can be collected in accordance with the Contract. Recover retentions in accordance with the Contract. Recognise opportunity & potential for increased value. Evaluate & submit prices in a timely fashion to achieve optimum outcome. Wherever possible pre price variations to maximise returns. Review costs & value in conjunction with the site time to ensure timely & accurate forecasting. Manage subcontractors effectively & in accordance with their terms & conditions. Provide support & development to other members of the project team. Assist with the day to day running of the commercial department & deputising for the Manager QS during their absence Skills & Knowledge of the Senior Quantity Surveyor Contract awareness Finance Understanding of Tendering & Procurement processes QHSE legislation Experience Requirements for the Senior Quantity Surveyor Proven experience as a Quantity Surveyor in a Civil Engineering environment Expereince on major Design & Build schemes Experience of Dispute resolution (desirable) Understanding of CVR s & financial reports (desirable) NEC3,4, ECC, ICE & JCT full contract awarenes Technology skills IT Microsoft Office skills -Evision, Outlook, Word, Excel, PowerPoint, Business Collaborator Understanding of company computer based cost recording systems Ideal Qualifications Required Preferably HNC or Degree educated in Quantity Surveying or Construction Management Royal Institution of Chartered Surveyors membership (RICS) (desirable) NOTE - There are 2 opportunties here for both a Senior Quantity Surevyor and also a Quantity Surveyor On offer is a great career opportunity with a company that has an excellent reputation to work for This is one of the best companies to develop with and progress your career The salary is very competitive, and the financial package is industry leading Apply now

Health and Safety Advisor The Company This Health and Safety Advisor (QSHE) role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from 50k - 5million. The Role Ideally for this role we are looking for someone who has a main contracting background where you have been responsible for overseeing multiple projects at a strategic level. Key Responsibilities To act as the QHSE focal point Ensures that QHSE standards, policies, and operating objectives are consistent Proactively appraise risk and oversee the safe delivery of projects Ensure compliance with all business wide policy Ensure construction phase plans and other key HSE requirements are built into projects Create and support an environment where observations, accidents and incidents are viewed as an opportunity of learning & improvement. Provide guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality, ensuring there is appropriate day-to-day support. Ensure the safe delivery of projects by providing guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality. Lead and support initiatives and best practice activities in all areas of QHSE Project Management. Coach and support team members and other stakeholders in executing QHSE strategy, tools and techniques. Consults, coordinates, and serves as principal liaison with project manager leaders on risk management, QHSE procedures and process, knowledgeable understanding of regulatory requirements within the UK, to ensure QHSE improvement, and management. Monitors, reports and aids in investigation of health and safety and environmental regulatory compliance within projects Reviews and oversees all work processes and conditions to ensure HSE (Health, Safety and Environmental) protective measures are optimized. Develops, recommend preventative and improvement measures to ensure the enhancement of QHSE programs. Support the health, safety and environment aspects of the new business winning process through solutions development, participation in presentations and consultation meetings, bid and contract generation and review through to support during mobilisation and resourcing activities. To support effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications, as appropriate. Assist and guide as necessary with reviewing existing Policies, Procedures, Risk Assessments and Safe Systems of Work including an appraisal of how these are implemented. The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a competitive remuneration package with a generous bonus structure.

Job Purpose My client is a leading, civil engineering contractor who specialise in marine infrastructure works. Due to continued growth, they are looking for a H&S Advisor to join them on a permanent basis. The Health & Safety Advisor provides H&S support across the company, ensuring regulatory compliance and improving performance in operational and support functions through effective Health and Safety Management. This role is site-based and will cover several projects dotted across the South East. Responsibilities Work within the Integrated Management System, following company procedures, policies and instructions while keeping the QHSE Manager informed of progress. Support the maintenance and development of the company's Integrated Management System and wider Health and Safety performance. Monitor changes in legislation, maintain working knowledge of relevant requirements, and help ensure compliance across the company. Carry out site inspections and audits, record non-conformances, and support their close-out with relevant managers. Assist with incident investigations and root cause analysis to support continual improvement. Support the introduction of improved technology, techniques and procedures, and monitor resulting actions through to completion. Required qualifications, skills & experience Up-to-date knowledge of QHSE legislation, best practice, and core health, safety and quality principles Experience with Quality, Environmental and Health & Safety Management Systems (ISO9001, ISO14001, ISO45001) Strong report writing skills Experience of site inspections and audits Working knowledge of construction sites and work on or near inland and tidal water Proficiency in Microsoft Outlook, Word, Excel and PowerPoint Qualifications: NEBOSH qualification or equivalent NEBOSH Environmental Management (desirable) Site Environmental awareness Training Scheme (SEATS) Working towards Chartership (desirable) Full driving license CSCS card

Health and Safety Advisor The Company This Health and Safety Advisor (QSHE) role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from 50k - 5million. The Role Ideally for this role we are looking for someone who has a main contracting background where you have been responsible for overseeing multiple projects at a strategic level. Key Responsibilities To act as the QHSE focal point Ensures that QHSE standards, policies, and operating objectives are consistent Proactively appraise risk and oversee the safe delivery of projects Ensure compliance with all business wide policy Ensure construction phase plans and other key HSE requirements are built into projects Create and support an environment where observations, accidents and incidents are viewed as an opportunity of learning & improvement. Provide guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality, ensuring there is appropriate day-to-day support. Ensure the safe delivery of projects by providing guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality. Lead and support initiatives and best practice activities in all areas of QHSE Project Management. Coach and support team members and other stakeholders in executing QHSE strategy, tools and techniques. Consults, coordinates, and serves as principal liaison with project manager leaders on risk management, QHSE procedures and process, knowledgeable understanding of regulatory requirements within the UK, to ensure QHSE improvement, and management. Monitors, reports and aids in investigation of health and safety and environmental regulatory compliance within projects Reviews and oversees all work processes and conditions to ensure HSE (Health, Safety and Environmental) protective measures are optimized. Develops, recommend preventative and improvement measures to ensure the enhancement of QHSE programs. Support the health, safety and environment aspects of the new business winning process through solutions development, participation in presentations and consultation meetings, bid and contract generation and review through to support during mobilisation and resourcing activities. To support effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications, as appropriate. Assist and guide as necessary with reviewing existing Policies, Procedures, Risk Assessments and Safe Systems of Work including an appraisal of how these are implemented. The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a competitive remuneration package with a generous bonus structure.

QHSE Manager Our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a QHSE Advisor who will carry out QHSE duties across works undertaken by both directly employed staff and sub-contractors, ensuring all activities meet or exceed Clients QHSE requirements across the NATS contract. Role Responsibilities: • Provide QHSE assistance and advice, ensuring all service delivery meets required standards and complies with CDM and regulatory requirements • Conduct audits, site inspections, and incident investigations, ensuring all accidents and near misses are reported, investigated, and recorded on AVA. • Monitor compliance through regular site visits and ensure corrective and preventative actions are completed within agreed timeframes• Support the development of the Integrated Management System and contribute to maintaining the client risk profile • Liaise with clients, regulatory bodies, and internal stakeholders while promoting QHSE initiatives and ensuring safe working practices across all sites. Required Qualifications: Applicants must meet the below-defined requirements for the role.• Formal Health & Safety qualification (e.g. NEBOSH Construction Certificate or Diploma, or working towards) with a minimum of five years' relevant experience • Strong knowledge of ISO standards, British Standards, and risk assessment and management within multi-site environments • Proven experience in client-facing roles, managing teams, and implementing culture and change programmes • Excellent communication skills (written and verbal), with the ability to work independently and manage meetings effectively • Full UK driving licence and flexibility to work across multiple locations • Opportunity to work in a dynamic, multi-site environment with a leading facilities management company• Ongoing training, development, and career progression opportunities• Be part of a team that values safety, collaboration, and continuous improvement If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Grounds Maintenance Operative Location: Beeston, Nottingham Job Type: Full-Time Salary: £12.71 per hour Our client, a well-established facilities management company, is currently seeking an experienced and reliable Grounds Maintenance Operative to join their team. This is an excellent opportunity for someone with grounds maintenance or horticultural experience who takes pride in maintaining outdoor environments to a high standard while working safely and efficiently across commercial and public sector sites. Key Responsibilities Deliver planned preventative grounds and horticultural maintenance in line with schedules and industry best practice Maintain grassed areas using tractors, ride-on mowers, pedestrian mowers, and strimmers Carry out weed control duties, including spot spraying Support winter maintenance and gritting operations when required Clear litter, leaves, and debris, ensuring drains and gullies remain free from blockages Undertake low-level tree pruning and general landscaping duties Complete reactive maintenance tasks and report defects to the Grounds Supervisor Safely dispose of waste materials in line with company procedures Assist with occasional porterage, deliveries, and basic handyperson duties such as touch-up painting Maintain accurate QHSE and site records Support and escort contractors and visitors on site when required Ensure all works are carried out in line with health & safety legislation, company policies, and safe systems of work Requirements Previous experience in grounds maintenance, landscaping, or horticulture Experience using ride-on mowers, strimmers, and associated grounds maintenance equipment Good understanding of health & safety procedures Ability to work independently and as part of a team Reliable, hardworking, and professional attitude Full UK driving licence preferred Desirable PA1/PA6 spraying certificates Experience within facilities management or commercial environments Basic maintenance or handyperson skills What s on Offer Competitive salary Ongoing training and development Stable, long-term opportunity with a reputable facilities management company Supportive working environment Opportunity for career progression

QHSE Manager (Quality, Health, Safety & Environment) National Role Home-Based with UK Travel £60,000 £65,000 + Benefits We are partnering with a leading engineering and facilities services provider to recruit a QHSE Manager to support a portfolio of national PFI contracts. This is a home-based role with travel across the UK, offering the opportunity to play a key role in driving safety culture, compliance, and continuous improvement across a diverse and high-profile portfolio. The Role As QHSE Manager, you will provide expert support across Quality, Health, Safety and Environmental functions, working closely with operational teams to ensure best practice, compliance, and performance across all contracts. You will act as a key advisor to the business, supporting both day-to-day operations and long-term strategic improvements. Key Responsibilities • Provide QHSE support to contract management teams across multiple regions • Conduct site inspections and audits, ensuring compliance with company and statutory standards • Monitor performance and contribute to management meetings at both local and national level • Support the development of method statements and safety plans from pre-construction through to completion • Lead accident investigations and provide on-call support when required • Develop and deliver health & safety training across the business • Coordinate and drive annual improvement plans • Produce and present reports to senior stakeholders and QHSE leadership • Support mobilisation of new contracts and ensure QHSE standards are embedded from day one • Manage and maintain compliance with ISO 9001, ISO 14001 and ISO 45001 standards • Carry out risk assessments and ensure actions are followed through to completion • Work collaboratively with operational and QHSE teams to ensure a consistent approach across all contracts • Engage with clients and support statutory compliance audits What We re Looking For • Proven experience in a QHSE role within FM, M&E or multi-site environments • Strong knowledge of UK health & safety legislation and statutory compliance • Experience implementing and managing ISO standards (ISO 9001, 14001, 45001) • Experience supporting multi-site contracts across a national portfolio • Strong auditing, inspection and reporting experience • Must hold Nebosh Diploma NVQ Level 6 as a minimum • Proactive, solutions-focused approach with the ability to work independently • Willingness to travel across the UK as required What s on Offer • £60,000 £65,000 salary • 25 days holiday + bank holidays (rising with service) + option to buy additional leave • Pension (6 8% matched contributions) • Private medical insurance (after qualifying period) • Life assurance • Flexible benefits scheme (including EV car scheme, retail discounts, IT loans) • Employee assistance & wellbeing programmes • Annual volunteering day • Strong career progression within a growing organisation

Health and Safety Consultant Northern Ireland 8-Week Contract 2 Days per Week Site-Based Role Start Date: Immediate / To Be Confirmed DARA People are looking to connect with experienced Health and Safety Consultants across Northern Ireland and Ireland for an 8-week contract assignment , working 2 days per week . We support clients who require flexible health and safety support, including site visits, compliance reviews, audits and practical advisory support. This is a site-based role , and the successful consultant will be required to attend client sites as part of the assignment. We are keen to hear from Health and Safety Consultants, Health and Safety Advisors, HSE Consultants, SHEQ Advisors and QHSE professionals who are available for part-time contract work. Typical work may include: Visiting client sites and supporting operational teams Reviewing health and safety documentation Supporting risk assessments and method statements Identifying hazards and advising on safe working practices Carrying out audits, inspections and compliance checks Supporting progress meetings and client updates Tracking actions and following up with site teams Providing clear, practical health and safety advice We are interested in speaking with candidates who have: Experience in a health and safety role Strong knowledge of health and safety legislation and best practice Experience with risk assessments, audits or site inspections NEBOSH, IOSH, CMIOSH, TechIOSH or similar qualifications Strong communication and organisation skills Confidence working with clients, site teams and stakeholders Availability for an 8-week contract, 2 days per week Ability to travel to sites across Northern Ireland and/or Ireland Contract details: Duration: 8 weeks Working pattern: 2 days per week Location: Northern Ireland / Ireland Working arrangement: Site-based Engagement: Contract / consultancy basis Why register with DARA People? This is a good opportunity to be considered for a defined short-term Health and Safety Consultant contract. The role offers part-time consultancy work over an 8-week period, supporting clients directly on site. How to apply Please apply with your CV and include your location, availability, travel radius, qualifications and preferred day rate or hourly rate. DARA People will contact suitable Health and Safety Consultants as relevant opportunities become available across Northern Ireland and Ireland.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Reporting to the Site Facilities Manager, the Technical Services Manager will be accountable for the successful management and delivery of all onsite technical/engineering services. They will demonstrate strong leadership qualities of a team of 5 technicians (including a supervisor), the Technical Services Team are responsible for ensuring the site and team are compliant with statutory and legislative requirements. Working with the Facilities Manager and wider FM Team (on site and on account) the Technical Services Manager will support our client in creating and overseeing maintenance strategies, such as asset life cycle plans, 5-year asset management plans and energy saving initiatives. Responsibilities Accountable for successful management and delivery of all onsite technical/engineering services. Demonstrate strong leadership qualities to drive performance across the expanding business and team. Develop and oversee engineering/technical strategies for site/s, including life cycle management plan of site assets and energy savings initiatives. Maintaining and updating asset lists and PPM schedules. Ensure the overall performance of the site/s and required deliverables, including; contract compliance, performance management against KPIs, cost saving initiatives and customer satisfaction. To successfully implement initiatives and programs including; financial savings program, energy program, training and development of technical team, and succession planning. Lead technical team, including Technical Supervisor and 4x technicians. Enhance culture of 'best in class' for wider team to adopt and follow. Developing scope of works for technical works/projects. Provide advice and information to projects team to support with successful delivery of capital projects. Driving continuous improvement of CMMS/CAFM systems. Build positive relationships with client and key stakeholders. Ensure company and client QHSE/HSE standards and expectations are always met through the delivery of technical services. Ensure compliance with regulatory and legislative requirements relating to all onsite technical/engineering services. Experience Required Previous experience in a corporate facilities management environment. Extensive building management/technical services experience and understanding of legislative requirements Excellent understanding of technical services (HVAC, BMS, life safety systems, building structure, fabric/fa ade, lighting systems etc. Excellent understanding of CMMS/CAFM systems operation. Understanding and experience with SFG20 standard. Circumstances Full time - 40 Hours, Monday to Friday. Core hours 7:30 to 16:30, but site is managed flexibly. Some out of hours/weekend support may be required.

Maintenance Plumber Salary: £37,200 per annum Hours: 37.5 hours a week Location: Tidworth What We Offer: Company Vehicle: Subsidised home to work commuting Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance: Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition: Celebrate outstanding achievements Employee Assistance Program: Funded program with onsite mental health first aiders The role: To undertake New, Reactive or PPM tasking as part of a highly skilled maintenance support function within Tidworth Garrison. Ensure that all areas of personal responsibility adopt and utilise QHSE policies and procedures Undertake all types of plumbing / mechanical repairs and installation work (including ancillaries) to the required standard and in line with any documentation provided Attend and resolve any reactive or planned tasking as directed by the Resource Allocator, the Maintenance Supervisor or Maintenance Manager To be able to work generally unsupervised and effectively manage daily workload Ensure acceptable standards of productivity and workmanship are maintained in the execution of work Ensuring the recording of all maintenance works when completed are posted through the appropriate, equipment, systems and documentation as required by the Company Management System Where appropriate supervise and direct subcontractors in the delivery of Reactive and PPM tasking Able to carry out functions in an organised and logical manner with a flexible 'can do' approach Work as part of a team to deliver an efficient and effective service to the client, customer and stakeholders Carry out such duties as may be reasonably required from time to time by the Line Manager or other Senior Managers Qualifications & Experience: A Full valid UK driving licence NVQ 2 in plumbing City and Guilds Tech 2 or equivalent Manual Handling (desirable) PASMA & IPAF qualifications (desirable) H&S Training (desirable) An understanding of safe systems of work An understanding and working knowledge of other disciplines within a multi task delivery service Must have or be eligible to obtain MoD security clearance Industrial, Commercial, Domestic building services experience (desirable) Basic Electrical Knowledge IT literate / Proven experience on the using of hand held PDA equipment

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required. Ignore Facilities administrator / CS Admin / Facilities maintenance coordinator

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Management Director to manage one of our largest financial services clients, specifically their new flagship headquarters in London Canary Wharf, a building comprising of critical infrastructure and high-profile client facing areas which will go live in mid 2026. Leading up to go-live, the FM Director will be responsible for mobilising the FM services, working alongside the existing mobilisation team, and FM and engineering teams. The FM Director will be responsible for operational delivery and commercial performance, managing customer relationships and acting as a trusted advisor for our client and account leadership team for the UK&I portfolio. Key Tasks and Responsibilities Understand client objectives and business strategy and develop own strategic plans/objectives to meet these needs. Manage all CBRE service lines including soft and hard services, and hold overall responsibility for CBRE's services in the building being compliant with the contract and all relevant standards/regulations/legislation. Act as trusted partner and advisor to client and supporting cross regional alignment on best practice, strategy, risk mitigation and other operational deliverables. Ensure prompt and professional response to client escalations. Accountable for the successful and timely delivery of CBRE scope of work across all FM services for UKI sites. Ensure KPIs and SLAs are achieved, with particular focus on critical infrastructure and uptime. Interrogate performance metrics and use the data to manage effectively against the contract. Work with SMEs to understand, communicate and address risks, defects and issues. Ensure that the Innovation and Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client. Responsible for compliance to all QHSE and relevant company and client policies. Oversight and understanding of all our client's portfolio changes and Project works, to identify risks and opportunities, and assure themselves of effective implementation. This includes working with real estate to support portfolio changes. Accountable for timely and accurate financial planning and ongoing financial performance. Provide required client and company reporting in a timely manner. To facilitate cross-regional communication and be a member of the Senior Management Team in UKI. Provides leadership and management to direct reports and other relevant stakeholders. Ensure team development and training to ensure a competent and motivated team. To provide local oversight of vendor management activities, closely liaising with other CBRE stakeholders. To liaise and engage with external social & community committees as necessary, seeking to build and maintain excellent relationships and to act as a focal point of reference for corporate real estate services. To promote effective working relationships across all stakeholders, supporting the fully integrated model. To identify operational and commercial risks and opportunities, and effectively and taken any required actions. Education Educated to degree level or equivalent. Membership of a recognised professional institution. Project management experience within the building services and real estate sector. Skills Strong PC skills, MS Office Self-motivated and resourceful Excellent written and verbal communication skills. Strong organisational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. Knowledge Knowledge of hard and soft services, including critical engineering environments, loading bay management, facility management, workplace/community managers, etc. Knowledge of Smart FM / Intelligent Buildings, use cases, and their application in facilities management. Experience At least 10 years FM experience as a senior manager, ideally with a global organisation from the Financial and Professional Services sector. A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target. Experience of managing fully integrated FM including hard and soft services. Experience of managing direct reports in a relevant environment. Customer services experience and the ability to communicate at all levels Proven account management experience, including full P&L responsibility. Aptitude Have a positive and proactive approach to work, able to work upon their own initiative and as part of a large account team. Willingness to provide on-call support out of hours and manage a 24x7 operational management capability with vendors. Self-motivated and goal-orientated with ability to prioritise own and other's workloads. Core Competencies Must be a team player who leads by example, committed to working in a quality and professional environment. Expected to take an active role in supporting other members of the account team. Ability to work under pressure and to strict timescales Role model CBRE RISE values Strong people management skills Strong PC skills, MS Office Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.