Title: Building Safety Manager
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £57,094- £68,500 dependant on experience, plus essential car user allowance of £1,300 per annum*
Grade: 10
Reporting Office: London, Stratford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working). (Home, Office and Site combined)
Closing Date: 04th May 2026 at midnight
Interview Dates: 12th and 13th May 2026 via MS Teams
Please click here for the role profile - Role Profile - Building Safety Manager.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Building Safety Team at L&Q:
L&Q is continuing to invest in the future of building safety and is expanding our Operational Building Safety Team within the Property and Investment Directorate. We’re excited to be recruiting a Building Safety Manager to play a vital role in protecting our residents and strengthening safety standards across our homes.
This is a high‑profile and influential role where you’ll work closely with Lead Building Safety Managers, the Head of Service, and the Director of Building Compliance, as well as partnering with the Strategic Building Safety Team to deliver meaningful, organisation‑wide impact. You’ll also take on line management responsibility for a dedicated team of Assistant Building Safety Managers, leading, developing, and inspiring them to perform at their best.
If you’re passionate about building safety, motivated by making a real difference, and ready to help shape a growing service, this is an excellent opportunity to progress your career with a purpose‑driven organisation.
Your impact in the role:
As a Building Safety Manager, you will take ownership of the safety and compliance of a defined portfolio of buildings, playing a crucial role in safeguarding our residents and ensuring our homes are safe to live in.
You’ll be at the heart of delivering the requirements of the Building Safety Act, ensuring buildings within your remit are safe to occupy through robust building safety measures, proactive oversight, and strong operational control.
A key part of your role will involve contributing to the development of Building Safety Case Reports and supporting submissions to obtain Building Assessment Certificates for your allocated buildings. You’ll also be responsible for maintaining the ongoing safety position of each building, overseeing maintenance and testing activities, reviewing risk assessments, fire safety arrangements, and structural considerations to ensure risks are effectively managed.
You’ll lead on the procurement of specialist services and take responsibility for managing and maintaining accurate building safety data. This includes ensuring compliance with L&Q’s procurement processes and standing order rules, alongside confident use of housing management, financial, compliance, and record‑keeping systems.
Bringing strong technical expertise, you’ll have in‑depth knowledge of building safety, including the operational maintenance of key active fire systems and other building‑specific M&E systems.
Equally important is your ability to build relationships and influence. You’ll be a confident, first‑class communicator, experienced in working with a wide range of stakeholders, from residents and resident groups to Corporate Health & Safety, Housing Management, and wider Property Services teams, helping to promote transparency, trust, and a strong culture of safety across our communities.
What you'll bring:
Ability to liaise effectively with a broad range of stakeholders to ensure truly collaborative agreed approaches and outcomes.
Practical Experience of Operational Building Safety including knowledge of active fire, M&E and specialist safety installations and systems.
Highly computer literate and be able input and retrieve data from a variety of computer management systems.
Either hold or be working towards a minimum of Level 4 in Building Safety. This should be stated on candidates applications.
Full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites).
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
21/04/2026
Full time
Title: Building Safety Manager
Contract Type: Permanent, Full Time, 35 hours per week
Salary: £57,094- £68,500 dependant on experience, plus essential car user allowance of £1,300 per annum*
Grade: 10
Reporting Office: London, Stratford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working). (Home, Office and Site combined)
Closing Date: 04th May 2026 at midnight
Interview Dates: 12th and 13th May 2026 via MS Teams
Please click here for the role profile - Role Profile - Building Safety Manager.docx
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
Join our Building Safety Team at L&Q:
L&Q is continuing to invest in the future of building safety and is expanding our Operational Building Safety Team within the Property and Investment Directorate. We’re excited to be recruiting a Building Safety Manager to play a vital role in protecting our residents and strengthening safety standards across our homes.
This is a high‑profile and influential role where you’ll work closely with Lead Building Safety Managers, the Head of Service, and the Director of Building Compliance, as well as partnering with the Strategic Building Safety Team to deliver meaningful, organisation‑wide impact. You’ll also take on line management responsibility for a dedicated team of Assistant Building Safety Managers, leading, developing, and inspiring them to perform at their best.
If you’re passionate about building safety, motivated by making a real difference, and ready to help shape a growing service, this is an excellent opportunity to progress your career with a purpose‑driven organisation.
Your impact in the role:
As a Building Safety Manager, you will take ownership of the safety and compliance of a defined portfolio of buildings, playing a crucial role in safeguarding our residents and ensuring our homes are safe to live in.
You’ll be at the heart of delivering the requirements of the Building Safety Act, ensuring buildings within your remit are safe to occupy through robust building safety measures, proactive oversight, and strong operational control.
A key part of your role will involve contributing to the development of Building Safety Case Reports and supporting submissions to obtain Building Assessment Certificates for your allocated buildings. You’ll also be responsible for maintaining the ongoing safety position of each building, overseeing maintenance and testing activities, reviewing risk assessments, fire safety arrangements, and structural considerations to ensure risks are effectively managed.
You’ll lead on the procurement of specialist services and take responsibility for managing and maintaining accurate building safety data. This includes ensuring compliance with L&Q’s procurement processes and standing order rules, alongside confident use of housing management, financial, compliance, and record‑keeping systems.
Bringing strong technical expertise, you’ll have in‑depth knowledge of building safety, including the operational maintenance of key active fire systems and other building‑specific M&E systems.
Equally important is your ability to build relationships and influence. You’ll be a confident, first‑class communicator, experienced in working with a wide range of stakeholders, from residents and resident groups to Corporate Health & Safety, Housing Management, and wider Property Services teams, helping to promote transparency, trust, and a strong culture of safety across our communities.
What you'll bring:
Ability to liaise effectively with a broad range of stakeholders to ensure truly collaborative agreed approaches and outcomes.
Practical Experience of Operational Building Safety including knowledge of active fire, M&E and specialist safety installations and systems.
Highly computer literate and be able input and retrieve data from a variety of computer management systems.
Either hold or be working towards a minimum of Level 4 in Building Safety. This should be stated on candidates applications.
Full driving licence and have access to a vehicle on a daily basis as this role requires the post holder to be mobile (travelling to various sites).
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
30/04/2026
Seasonal
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service , reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints , ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling standards Details 1 day in office a week 350- 400 per day 6-month initial contract Interested? Get in touch with (url removed) for more details.
30/04/2026
Contract
A London Local Authority is seeking an experienced Reviews & Complaints Manager to lead on statutory reviews and complaints within a housing service , reporting into the Allocations Service Manager. You will be managing a team of 3 Complaints Officers and 1 Reviews Officer, with a primary focus on overseeing a high volume of complaints, alongside statutory housing reviews. Ensuring responses are robust, timely and compliant with legislation and corporate standards. Key Requirements Strong experience managing complaints and/or statutory housing reviews Previous experience managing staff within a housing or local authority setting Knowledge of Housing Act legislation (Part VI and VII) Experience responding to stage 1 & 2 complaints , ombudsman enquiries and escalations Ability to produce high-quality, defensible responses within tight deadlines Strong stakeholder management and ability to work across services Experience improving processes, performance and complaint handling standards Details 1 day in office a week 350- 400 per day 6-month initial contract Interested? Get in touch with (url removed) for more details.
Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Nottingham office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to 32,000 (D.O.E) MIleage Yearly bonus incentives Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of social housing projects Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!
30/04/2026
Full time
Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors? Approach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Nottingham office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to 32,000 (D.O.E) MIleage Yearly bonus incentives Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of social housing projects Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent 24,000 - 26,000 per annum plus car allowance and mileage Role will be based in West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested please apply online now, or call Meg on (phone number removed) for more information.
30/04/2026
Full time
Trainee Resident Liaison Officer / Customer Care Officer Full time, permanent 24,000 - 26,000 per annum plus car allowance and mileage Role will be based in West London and surrounding areas We are working with a leading Social Housing contractor to recruit a Trainee Resident Liaison Officer to join their team covering projects in West London and surrounding areas. Driving license is essential for this role. You will be part of a team who carry out planned refurbishment works within Social Housing properties. You will shadow an experienced RLO learning on the job, acting as the face of the business and the customer service expert and point of liaison between tenants and site teams. Our client is looking for a candidate with great customer service skills and will consider candidates outside of the construction industry for this role. Main Responsibilities/Duties Include: Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades Liaise with site management staff to enable the flow of information between all parties Where appropriate, consult with resident representatives and groups, arranging meetings to communicate the programme, get feedback and discuss any other locally significant issues Arrange appointment for surveys and works Previous Experience and Qualifications: Previous customer service experience Excellent organisational skills Excellent communication skills Ability to work to tight deadlines Ability to work remotely as well as part of a team Professional attitude and approach to work Ability to competently operate MS office (Word & Excel) Current and Valid UK driving license Self-starter and highly motivated If you are interested please apply online now, or call Meg on (phone number removed) for more information.
Resident Liaison Officer - Social Housing Planned Works Based in Hatfield Full time, permanent 30-33k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in West London and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!
30/04/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Hatfield Full time, permanent 30-33k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in West London and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!
Are you a Contracts Manager within the refurbishment industry? Click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 60k salary and an annual bonus. Car Allowance/Salary Sacrifice Scheme 25 days hol + 8BH Bonus Scheme Private Healthcare Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly, primarily working on fire protection. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying works across the midlands Working in the refurbishment of Social Housing, Libraries, Schools, Care Homes, NHS, MOD and more. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. NVQ 6 UK Driving Licence CSCS Card SMSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a leading company in the UK. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office
30/04/2026
Full time
Are you a Contracts Manager within the refurbishment industry? Click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 60k salary and an annual bonus. Car Allowance/Salary Sacrifice Scheme 25 days hol + 8BH Bonus Scheme Private Healthcare Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly, primarily working on fire protection. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying works across the midlands Working in the refurbishment of Social Housing, Libraries, Schools, Care Homes, NHS, MOD and more. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. NVQ 6 UK Driving Licence CSCS Card SMSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a leading company in the UK. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Contracts Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office
Resident Liaison Officer - Social Housing Planned Works Based in Hemel Hempstead & surrounding areas Full time, permanent 32,000 + car allowance ( 5000 per annum) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Hemel Hempstead and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
30/04/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Hemel Hempstead & surrounding areas Full time, permanent 32,000 + car allowance ( 5000 per annum) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Hemel Hempstead and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
We are currently recruiting for an experienced Housing Officer to join a well-established organisation in Essex on an initial 8 week temporary contract followed by a 12 month fixed term contract. During the temporary period you will be on an hourly rate. Key Responsibilities: Managing a designated patch of properties and tenants Delivering a high-quality housing management service Handling tenancy-related matters including sign-ups, terminations, and breaches Managing low-level anti-social behaviour (ASB) cases Supporting the management of rent arrears , including monitoring accounts and engaging with tenants to agree repayment plans Conducting property inspections and estate visits Supporting tenants with sustainment and signposting to relevant services Liaising with internal teams and external agencies Requirements: Previous experience in a Housing Officer or similar role Experience dealing with rent arrears and income collection Knowledge of housing legislation and tenancy management Experience handling low-level ASB cases Excellent communication and interpersonal skills Ability to manage a varied workload independently Full UK driving licence and access to a vehicle (desirable) If you are an experienced Housing professional available at short notice and looking for your next opportunity, we would love to hear from you.
30/04/2026
Contract
We are currently recruiting for an experienced Housing Officer to join a well-established organisation in Essex on an initial 8 week temporary contract followed by a 12 month fixed term contract. During the temporary period you will be on an hourly rate. Key Responsibilities: Managing a designated patch of properties and tenants Delivering a high-quality housing management service Handling tenancy-related matters including sign-ups, terminations, and breaches Managing low-level anti-social behaviour (ASB) cases Supporting the management of rent arrears , including monitoring accounts and engaging with tenants to agree repayment plans Conducting property inspections and estate visits Supporting tenants with sustainment and signposting to relevant services Liaising with internal teams and external agencies Requirements: Previous experience in a Housing Officer or similar role Experience dealing with rent arrears and income collection Knowledge of housing legislation and tenancy management Experience handling low-level ASB cases Excellent communication and interpersonal skills Ability to manage a varied workload independently Full UK driving licence and access to a vehicle (desirable) If you are an experienced Housing professional available at short notice and looking for your next opportunity, we would love to hear from you.
The Available Homes Officer will oversee the allocation and management of properties, ensuring they are effectively utilised and meet the needs of tenants. This temporary role in the not-for-profit sector is based in London and focuses on delivering excellent service within the property department. Client Details The organisation operates within the not-for-profit sector and is committed to providing quality housing and property management services. As a medium-sized organisation, they are focused on meeting the housing needs of their community while maintaining a professional and structured environment. Description Manage the allocation of properties in line with organisational policies and procedures. Ensure available homes are advertised and allocated effectively to eligible applicants. Coordinate viewings and manage tenancy sign-ups with prospective tenants. Work closely with internal teams to ensure properties are ready for occupancy. Maintain accurate records and update systems with allocation and tenancy details. Respond promptly to enquiries from applicants and tenants regarding available properties. Provide reports and updates on property availability and allocation progress. Ensure compliance with relevant housing regulations and organisational standards. Profile A successful Available Homes Officer should have: Experience in property management, housing services, or a related field. Knowledge of housing regulations and allocation processes. Strong organisational skills and attention to detail. Excellent communication and customer service abilities. Proficiency in using property management systems or similar software. A proactive and solution-oriented approach to challenges. The ability to work effectively within a team and independently. Job Offer An hourly rate between 17.00 and 21.00, depending on experience. A temporary position offering flexibility and the opportunity to make a meaningful impact. Work within a not-for-profit organisation committed to supporting the community. Convenient London location with accessible transport links. If you are passionate about property management and supporting communities, apply now to join the property department as an Available Homes Officer!
30/04/2026
Seasonal
The Available Homes Officer will oversee the allocation and management of properties, ensuring they are effectively utilised and meet the needs of tenants. This temporary role in the not-for-profit sector is based in London and focuses on delivering excellent service within the property department. Client Details The organisation operates within the not-for-profit sector and is committed to providing quality housing and property management services. As a medium-sized organisation, they are focused on meeting the housing needs of their community while maintaining a professional and structured environment. Description Manage the allocation of properties in line with organisational policies and procedures. Ensure available homes are advertised and allocated effectively to eligible applicants. Coordinate viewings and manage tenancy sign-ups with prospective tenants. Work closely with internal teams to ensure properties are ready for occupancy. Maintain accurate records and update systems with allocation and tenancy details. Respond promptly to enquiries from applicants and tenants regarding available properties. Provide reports and updates on property availability and allocation progress. Ensure compliance with relevant housing regulations and organisational standards. Profile A successful Available Homes Officer should have: Experience in property management, housing services, or a related field. Knowledge of housing regulations and allocation processes. Strong organisational skills and attention to detail. Excellent communication and customer service abilities. Proficiency in using property management systems or similar software. A proactive and solution-oriented approach to challenges. The ability to work effectively within a team and independently. Job Offer An hourly rate between 17.00 and 21.00, depending on experience. A temporary position offering flexibility and the opportunity to make a meaningful impact. Work within a not-for-profit organisation committed to supporting the community. Convenient London location with accessible transport links. If you are passionate about property management and supporting communities, apply now to join the property department as an Available Homes Officer!
Housing Officer Barnstaple Hybrid (2 days on site) Rate: £28 per hour (Umbrella, Inside IR35) Initial contract: 3 months Start: 13th April 2026 Hours: 37 hours per week (Monday-Friday, 9am-5pm) A local authority is seeking an experienced Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness. What you will do as Housing Officer: Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits Assess housing needs and support individuals in finding suitable housing solutions Actively work to prevent homelessness using council policies and early intervention strategies Investigate homelessness applications and make decisions in line with legislation and codes of practice Liaise with landlords, mortgage lenders, support services, and external agencies to resolve housing issues Support clients through complex situations including court proceedings and tenancy challenges Coordinate with internal teams and external partners to deliver a joined-up service Manage a caseload independently, making informed decisions to achieve positive outcomes What you will need: Previous experience in housing advice, homelessness prevention, or a similar local authority role Strong knowledge of housing legislation, homelessness duties, and welfare benefits Experience managing homelessness applications and prevention cases Ability to work independently as a Housing Officer while handling a complex caseload Excellent communication and interpersonal skills, with the ability to support vulnerable individuals Strong stakeholder management skills, including working with external agencies and landlords Professional qualification in housing (CIH) or equivalent experience is desirable What's on offer: Hybrid working (2 days per week in the office) Immediate start with a supportive team environment Opportunity to make a meaningful impact within the community Structured 37-hour working week If you are an experienced Housing Officer with a background in homelessness prevention and housing advice, apply now or get in touch with Jack phone number removed to discuss further. Interviews are taking place shortly.
30/04/2026
Contract
Housing Officer Barnstaple Hybrid (2 days on site) Rate: £28 per hour (Umbrella, Inside IR35) Initial contract: 3 months Start: 13th April 2026 Hours: 37 hours per week (Monday-Friday, 9am-5pm) A local authority is seeking an experienced Housing Officer to provide high-quality frontline housing advice and homelessness prevention support. This is a rewarding opportunity to make a direct impact within the community, helping individuals and families maximise their housing options and prevent homelessness. What you will do as Housing Officer: Provide timely, high-quality housing advice and assistance to customers via office, telephone, and home visits Assess housing needs and support individuals in finding suitable housing solutions Actively work to prevent homelessness using council policies and early intervention strategies Investigate homelessness applications and make decisions in line with legislation and codes of practice Liaise with landlords, mortgage lenders, support services, and external agencies to resolve housing issues Support clients through complex situations including court proceedings and tenancy challenges Coordinate with internal teams and external partners to deliver a joined-up service Manage a caseload independently, making informed decisions to achieve positive outcomes What you will need: Previous experience in housing advice, homelessness prevention, or a similar local authority role Strong knowledge of housing legislation, homelessness duties, and welfare benefits Experience managing homelessness applications and prevention cases Ability to work independently as a Housing Officer while handling a complex caseload Excellent communication and interpersonal skills, with the ability to support vulnerable individuals Strong stakeholder management skills, including working with external agencies and landlords Professional qualification in housing (CIH) or equivalent experience is desirable What's on offer: Hybrid working (2 days per week in the office) Immediate start with a supportive team environment Opportunity to make a meaningful impact within the community Structured 37-hour working week If you are an experienced Housing Officer with a background in homelessness prevention and housing advice, apply now or get in touch with Jack phone number removed to discuss further. Interviews are taking place shortly.
This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
30/04/2026
Full time
This is a key technical role leading asbestos compliance delivery across a large housing portfolio, ensuring safety, quality, and full legal compliance. You'll provide technical leadership, oversee surveying standards and contractor performance, and support planned maintenance and refurbishment activity with robust asbestos risk controls. Client Details Our client is a community-focused housing provider in Lancashire with over 5,000 homes and an ongoing development pipeline. Their wider group delivers services across housing and community support, with a strong ethos of going one step further -helping customers stay safe, secure, and well at home, particularly during challenging times. Description Lead and support delivery of the asbestos compliance service across housing stock and non-domestic sites Carry out and/or oversee management, refurbishment, demolition and re-inspection surveys Produce and quality-check professional asbestos reports and ensure high standards across all asbestos-related activity Provide asbestos expertise to planned maintenance, refurbishment projects, stock condition activity , and programme planning Review and comment on contractor RAMS and method statements for asbestos-related works Conduct audits and quality checks of survey, analytical and removal works to ensure compliance and performance standards Monitor contractor performance, analyse trends, and drive service improvement (KPIs/quality/turnaround/customer outcomes) Undertake site visits, provide progress updates, and resolve asbestos-related issues efficiently and professionally Support training, development, and technical guidance for internal teams and supply chain partners Contribute to policy/process development and continuous improvement initiatives Profile BOHS P402 (or equivalent) Minimum 2 years' asbestos surveying experience Strong working knowledge of asbestos surveying across varied building types Proven ability to write high-quality reports and advise on controls for works Good understanding of asbestos and wider H&S legislation (e.g., CDM/COSHH/RIDDOR ) Experience reviewing RAMS and coordinating/overseeing asbestos works Comfortable auditing, performance monitoring, and quality assurance Full UK driving licence , access to a vehicle + business insurance Clear communicator with a customer-first mindset (you'll be dealing with stakeholders and residents) Job Offer A role with visible impact -protecting residents, staff, and communities Exposure to a large, varied portfolio (domestic + non-domestic) and planned investment works Opportunity to act as a technical lead , influencing standards, quality, and service performance A values-led organisation focused on innovation, collaboration and community outcomes Supportive compliance structure with scope for continuous improvement and professional development
About the Role We are currently recruiting for an experienced Housing Officer to join a fast-paced, generic housing team. This is a varied, hands-on position suited to a confident professional who is comfortable managing their own caseload and dealing with a wide range of tenancy-related matters. This is a fully office and patch-based role, requiring regular on-site presence and direct engagement with residents. Key Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring residents adhere to tenancy agreements Carry out tenancy audits and routine property inspections Respond to general tenancy enquiries and resolve issues effectively Income & Arrears Management Monitor rent accounts and take appropriate action to address arrears Support residents experiencing financial hardship and refer to support services where appropriate Anti-Social Behaviour (ASB) Investigate reports of ASB and manage cases through to resolution Work in partnership with relevant agencies and take enforcement action where required Safeguarding & Complex Cases Identify and manage complex tenancy issues, including vulnerable residents and hoarding cases Liaise with external partners such as police, social care, and health services to provide coordinated support Customer Service & Administration Provide responsive and professional customer service, including phone and casework support Maintain accurate records, case notes, and documentation Ensure all work is carried out in line with policies and procedures Person Specification Essential Experience & Skills: Demonstrable experience working as a Housing Officer within a UK Local Authority Strong knowledge of tenancy management, rent arrears recovery, and ASB case handling Experience managing complex and sensitive cases Ability to work independently and manage a diverse workload Excellent communication and interpersonal skills Experience working with external partners such as police, social services, and healthcare professionals If you're interested please apply.
30/04/2026
Contract
About the Role We are currently recruiting for an experienced Housing Officer to join a fast-paced, generic housing team. This is a varied, hands-on position suited to a confident professional who is comfortable managing their own caseload and dealing with a wide range of tenancy-related matters. This is a fully office and patch-based role, requiring regular on-site presence and direct engagement with residents. Key Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring residents adhere to tenancy agreements Carry out tenancy audits and routine property inspections Respond to general tenancy enquiries and resolve issues effectively Income & Arrears Management Monitor rent accounts and take appropriate action to address arrears Support residents experiencing financial hardship and refer to support services where appropriate Anti-Social Behaviour (ASB) Investigate reports of ASB and manage cases through to resolution Work in partnership with relevant agencies and take enforcement action where required Safeguarding & Complex Cases Identify and manage complex tenancy issues, including vulnerable residents and hoarding cases Liaise with external partners such as police, social care, and health services to provide coordinated support Customer Service & Administration Provide responsive and professional customer service, including phone and casework support Maintain accurate records, case notes, and documentation Ensure all work is carried out in line with policies and procedures Person Specification Essential Experience & Skills: Demonstrable experience working as a Housing Officer within a UK Local Authority Strong knowledge of tenancy management, rent arrears recovery, and ASB case handling Experience managing complex and sensitive cases Ability to work independently and manage a diverse workload Excellent communication and interpersonal skills Experience working with external partners such as police, social services, and healthcare professionals If you're interested please apply.
Job Title: Mobile Maintenance Operative Location: Peterborough Contract Type: Temporary around Peterborough Are you ready to take your maintenance skills on the road? Our client is looking for a dedicated Mobile Maintenance Operative to join their dynamic team in Peterborough! If you have a knack for building maintenance, a commitment to quality, and a passion for ensuring homes meet the highest standards, this could be the perfect opportunity for you! What You'll Be Doing: As a Mobile Maintenance Operative, you will be at the heart of maintaining a diverse portfolio of properties. Your day-to-day responsibilities will include: Performing Essential Maintenance: Carry out day-to-day maintenance across various properties, ensuring compliance with Home Office contract standards. Managing Faults: Report, manage, and close faults using the AORA IT system, ensuring swift resolution. Collaborating with Subcontractors: Liaise with approved subcontractors to guarantee access, quality work, and compliance with standards. Conducting Audits: Audit contractor work and provide detailed reports on findings. Completing Inspections: Conduct annual checks such as PAT testing and scheduled inspections. Identifying Needs: Recognize further maintenance, cleaning, or specialist trade requirements and raise jobs accordingly. Monthly Property Inspections: Work with Housing Officers to ensure properties are inspected monthly. Trade Duties (Where Applicable): Deliver qualified trade works to certified standards. Provide technical advice and support to fellow operatives. Assist in property onboarding with specialist trade sign-offs. Health, Safety & Compliance: Ensure safe environments for all property users. Review property safety reports (e.g., asbestos, risk assessments) before commencing work. Arrange additional surveys when necessary. Materials, Tools & Waste Management: Use only approved suppliers and materials, retaining all receipts. Obtain approval for plant or tool hire above 100. Remove and legally dispose of waste, recycling whenever possible. Additional Duties: Repair or replace furniture provided by the organization as required. Undertake garden maintenance within assigned properties. Assist with planned maintenance once priority works are completed. What We're Looking For: Strong experience in maintenance or a related field. Excellent communication skills and the ability to work well with others. A proactive approach to problem-solving and fault resolution. A commitment to health and safety standards. Flexibility to travel between properties and participate in an on-call rota for out-of-hours support. Working Pattern: This is a mobile role, so you'll be on the road, traveling between properties. Working patterns will vary based on operational needs. On-call and out-of-hours working will be required on a rota basis to support a 24/7 maintenance service. Why Join Us? This is your chance to make a real difference in the community while enjoying a dynamic work environment. If you're enthusiastic, reliable, and ready to hit the ground running, we want to hear from you! Apply Today! If you're ready to take the next step in your career as a Mobile Maintenance Operative, please submit your application. Join us in making homes safe and comfortable for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The content on this page is generated with AI. Please review all material before sharing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
29/04/2026
Contract
Job Title: Mobile Maintenance Operative Location: Peterborough Contract Type: Temporary around Peterborough Are you ready to take your maintenance skills on the road? Our client is looking for a dedicated Mobile Maintenance Operative to join their dynamic team in Peterborough! If you have a knack for building maintenance, a commitment to quality, and a passion for ensuring homes meet the highest standards, this could be the perfect opportunity for you! What You'll Be Doing: As a Mobile Maintenance Operative, you will be at the heart of maintaining a diverse portfolio of properties. Your day-to-day responsibilities will include: Performing Essential Maintenance: Carry out day-to-day maintenance across various properties, ensuring compliance with Home Office contract standards. Managing Faults: Report, manage, and close faults using the AORA IT system, ensuring swift resolution. Collaborating with Subcontractors: Liaise with approved subcontractors to guarantee access, quality work, and compliance with standards. Conducting Audits: Audit contractor work and provide detailed reports on findings. Completing Inspections: Conduct annual checks such as PAT testing and scheduled inspections. Identifying Needs: Recognize further maintenance, cleaning, or specialist trade requirements and raise jobs accordingly. Monthly Property Inspections: Work with Housing Officers to ensure properties are inspected monthly. Trade Duties (Where Applicable): Deliver qualified trade works to certified standards. Provide technical advice and support to fellow operatives. Assist in property onboarding with specialist trade sign-offs. Health, Safety & Compliance: Ensure safe environments for all property users. Review property safety reports (e.g., asbestos, risk assessments) before commencing work. Arrange additional surveys when necessary. Materials, Tools & Waste Management: Use only approved suppliers and materials, retaining all receipts. Obtain approval for plant or tool hire above 100. Remove and legally dispose of waste, recycling whenever possible. Additional Duties: Repair or replace furniture provided by the organization as required. Undertake garden maintenance within assigned properties. Assist with planned maintenance once priority works are completed. What We're Looking For: Strong experience in maintenance or a related field. Excellent communication skills and the ability to work well with others. A proactive approach to problem-solving and fault resolution. A commitment to health and safety standards. Flexibility to travel between properties and participate in an on-call rota for out-of-hours support. Working Pattern: This is a mobile role, so you'll be on the road, traveling between properties. Working patterns will vary based on operational needs. On-call and out-of-hours working will be required on a rota basis to support a 24/7 maintenance service. Why Join Us? This is your chance to make a real difference in the community while enjoying a dynamic work environment. If you're enthusiastic, reliable, and ready to hit the ground running, we want to hear from you! Apply Today! If you're ready to take the next step in your career as a Mobile Maintenance Operative, please submit your application. Join us in making homes safe and comfortable for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. The content on this page is generated with AI. Please review all material before sharing. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
29/04/2026
Seasonal
We are seeking a proactive and empathetic Homeless Triage Officer to join our H ousing Options H team. You will act as the first point of contact for individuals and families at risk of homelessness , delivering timely advice, initial assessments, and early interventions to prevent homelessness wherever possible. Working within the framework of the Housing Act 1996 and Homelessness Reduction Act 2017 , you will play a key role in identifying housing needs, managing demand, and ensuring residents receive the right support at the earliest opportunity. Key Responsibilities Act as the first point of contact for homelessness enquiries via phone, face-to-face, and digital channels Conduct initial triage assessments to determine eligibility, priority need, and risk of homelessness Provide high-quality housing advice, including prevention options and available support services Identify safeguarding concerns and escalate cases appropriately Refer and signpost customers to relevant internal teams and external agencies Support early prevention work, including landlord negotiation and tenancy sustainment advice Maintain accurate case records and ensure compliance with statutory duties and internal procedures Work collaboratively with housing officers, support services, and partner agencies About You Experience working in housing, homelessness , or a related frontline advisory role Knowledge of homelessness legislation, particularly the Housing Act 1996 and Homelessness Reduction Act 2017 Strong communication and interpersonal skills, with the ability to engage sensitively with vulnerable individuals Ability to assess risk, prioritise cases, and make sound decisions under pressure Experience of safeguarding and working with vulnerable households Good IT skills and ability to maintain accurate records A proactive, solution-focused approach with strong organisational skills If you have the relevant skills then please apply today!
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
29/04/2026
Seasonal
We are looking for a driven and commercially aware Housing Procurement Officer to join our Housing team. You will play a key role in increasing the supply of good-quality accommodation by sourcing and securing private rented properties for use as temporary accommodation and longer-term council housing. Working closely with landlords, agents, and internal housing teams, you will help reduce reliance on emergency accommodation and support the council in meeting its duties under the Housing Act 1996 and Homelessness Reduction Act 2017. Key Responsibilities Procure private sector properties for use as temporary accommodation and council-managed housing Develop and maintain strong relationships with landlords, letting agents, and property providers Negotiate lease agreements and financial terms to secure cost-effective accommodation Identify suitable properties in line with housing demand, location needs, and affordability criteria Ensure all properties meet required standards, including safety and compliance regulations (e.g. HHSRS) Work collaboratively with Housing Options and Homelessness teams to meet placement demand Monitor property performance, occupancy levels, and value for money Support initiatives to reduce the use of B&B and nightly paid accommodation Maintain accurate records and ensure compliance with internal policies and procedures About You Experience in housing, property procurement, lettings, or landlord engagement Strong negotiation and influencing skills with a commercial mindset Good understanding of housing legislation, including Housing Act 1996 and Homelessness Reduction Act 2017 Knowledge of property standards and compliance requirements Ability to build and manage relationships with a range of stakeholders Strong organisational skills with the ability to manage multiple priorities Proficient in IT systems and maintaining accurate records A proactive, target-driven approach to increasing housing supply If you have the relevant skills then please apply today!
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
29/04/2026
Seasonal
Housing Officer A local authority is seeking a motivated and experienced Housing Officer to join a busy team delivering housing services across Bournemouth. You will manage your own neighbourhood patch and must be able to respond quickly to issues as they arise. Role Purpose Deliver a high-quality housing management service Support sustainable tenancies and resolve complex housing issues Key Responsibilities Manage a neighbourhood patch, including tenancy, estate and void management Respond to and resolve anti-social behaviour and safeguarding concerns Handle a complex caseload, including tenancy breaches and investigations Act as an escalation point for complex housing issues Work with residents, partners and agencies to resolve cases Serve legal notices, prepare cases and attend court where required Lead or support multi-agency responses to complex issues Provide advice, reports and contribute to service improvements Essential Requirements Experience working in housing management or as a Housing Officer Experience dealing with the public in challenging situations Knowledge of anti-social behaviour, safeguarding and tenancy management Strong communication and problem-solving skills Ability to manage a varied and complex workload Full UK driving licence and access to a vehicle Desirable Chartered Institute of Housing qualification (or similar) Additional Information Agile working available, with expectation to attend the patch as required Temporary contract until end of November with potential extension
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
29/04/2026
Contract
Housing Officer Bournemouth Hybrid Rate: £22.98 per hour IR35 Status: Inside Initial Contract Length: 6 months Start Date: ASAP Working Hours: 37 Hours: 8:30 - 17:00 Role Summary This is an opportunity to join a local authority housing team in Bournemouth, providing a high-quality housing service focused on sustaining tenancies and resolving complex housing issues. You will manage a varied and challenging caseload, act as an escalation point for colleagues and customers, and work closely with internal teams and external agencies to deliver effective housing solutions. The role also offers the chance to contribute to service improvements, small projects, and policy development. What you will do as a Housing Officer - Act as an escalation point for complex tenancy and housing issues, including allocations, applications, and assessments - Manage a complex caseload covering areas such as anti-social behaviour, safeguarding, fraud, and tenancy breaches - Investigate cases, determine appropriate actions, and progress enforcement proceedings in line with legislation and policy - Serve legal notices, attend court, and present evidence while liaising with legal teams, police, and other stakeholders - Lead and co-ordinate responses to issues such as anti-social behaviour and domestic abuse, including multi-agency working - Engage with tenants and residents, providing advice and support to resolve issues and improve service delivery - Contribute to small projects, service improvements, and policy development within the housing team What you will need as a Housing Officer - Diploma qualification or equivalent experience (CIH qualification desirable) - Strong knowledge of housing legislation, tenant and landlord rights - Experience managing complex caseloads within housing management - Proven experience handling enforcement and legal proceedings - Experience dealing with anti-social behaviour cases and safeguarding concerns - Ability to communicate effectively and influence outcomes in challenging situations - Strong organisational skills with the ability to manage workload under pressure What's on offer - Competitive rate of £22.98 per hour - Hybrid working arrangement - Opportunity to work within a supportive local authority environment - Exposure to complex and varied housing cases - Potential for contract extension Apply NOW or contact me directly to discuss this Housing Officer opportunity in more detail.
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
29/04/2026
Seasonal
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Hays Construction and Property
Loughborough, Leicestershire
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
29/04/2026
Seasonal
Housing Standards Team Leader (Temporary Contract)Location: Hybrid - 2 days in office, 3 days remote Contract: 3-6 months (PAYE or Umbrella) Hours: Full-time, 5 days per week Rate: 28 per hour Team Size: Managing 6 officersAbout the RoleWe are seeking an experienced Housing Standards Team Leader to join our Private Sector Residential Standards team within the Local Authority on a temporary basis. This is an opportunity to lead a high-performing service that ensures safe, legally compliant, and well-managed homes across the private rented sector.You will oversee a team responsible for property disrepair investigations, enforcement activities, tenancy and landlord compliance, HMO regulation, licensing processes, and proactive work aligned with the Renters' Rights Act and other relevant legislation.This position is ideal for someone who has previously led a housing standards or environmental health function and can step into a fast-paced operational leadership role with confidence.Key Responsibilities Lead, supervise, and support a team of 6-10 Housing Standards Officers. Oversee complex casework relating to: Property disrepair Private sector housing enforcement Tenancy management issues HMO inspection and compliance Licensing schemes and enforcement Ensure timely and robust investigations and enforcement under relevant housing legislation. Provide expert advice on the Housing Health and Safety Rating System (HHSRS) and ensure consistent application across the team. Monitor workload, performance, and service delivery standards. Support the implementation of policies relating to the Renters' Rights Act and other emerging regulatory requirements. Represent the service in internal meetings, multi-agency work, or legal proceedings where required. Essential Requirements HHSRS qualification (mandatory). Demonstrable experience working within private sector housing standards. Previous experience as a Team Leader, Senior Officer, or Manager within a housing enforcement or environmental health team. Strong understanding of legislation including: Housing Act 2004 Renters' Rights Act HMO licensing requirements Landlord and tenant regulations Excellent organisational and people-management skills. Ability to manage complex enforcement cases and support officers in decision-making. What We Offer Competitive pay at 28 per Umbrella or PAYE equivalent Flexible hybrid working (2 days in office). The opportunity to lead a respected housing standards service and contribute to safe, high-quality homes in the private rented sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
