Facilities Assistant

Nottinghill Genesis are looking for a Facilities Assistant based in their Chelmsford office to provide effective facilities management services across NHG office portfolio, providing excellent customer service to both residents and staff.

You'll be responsible for:

Concierge service - Meet and greet, one stop shop, liaising with IT

Dealing with customers, understanding their queries, resolving sometimes challenging issues

Facilities Management - building maintenance, Audio Visual (AV) and first line workstation support

Post room services - scanning and distributing incoming post electronically

Supporting a dispersed workforce - issuing PPE, DSE equipment, Banking

Customer service - providing excellent customer service to both internal and external customers including our commercial tenants

Administrative duties to support the Business Services Managers (BSM) and to provide services to the wider NHG businesses such as the Governance team and Learning and Development (L&D) training team

Supporting conference facilities - liaising with host and delegates, dealing with room set up, supporting AV and catering requirements

Pool car administration - processing invoices, fines, and congestion charges, updating NHG Motor Insurance Database (MID); servicing along with procuring and returning leased vehicles Version Control: April 2023 Page 2 of 3 Role accountabilities

Contractor & supplier Liaison - proactively liaising with contractors, attending contract meetings, interpreting the monthly report, and querying any discrepancies and service issues, raising call outs, following up works and signing off works completion to invoice payment

H&S - undertaking independent office inspections, ensuring safe working environment, maintaining statutory documentation, to carry out appropriate roles within fire evacuation strategy

Supporting the H&S team with administration work and remote DSE assessments

Office moves - internal/external; assisting with physical moves, liaison with departmental leads on appropriate layout, preparation and after care

This will be an office based only role Monday to Friday 9 till 5 paying 19.54 per hour

Feel free to send your upto date CV to (url removed)

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.