Repairs Office Manager

Repairs Office Manager
Fixed Term Contract, 12 months+
45,000
Kirklees, West Yorkshire/ Hybrid

Hamilton Woods Associates are currently recruiting for a Repairs Office Manager to lead and manage the repairs call team, planners and administrators on a fixed term contract for 12 months.

Duties and Responsibilities of the Repairs Office Manager:

• Lead and manage the Repairs inbound call team, along with scheduling and administrative functions.
• Oversee subcontractor activity, including issuing orders, monitoring progress and managing invoicing, with support from colleagues for escalations where required.
• Take ownership of supply chain processes, including materials management and availability.
• Manage the company's vehicle fleet, ensuring effective coordination and upkeep.
• Track, analyse and report on service performance, identifying areas for improvement.
• Undertake broader service management duties as needed, including complaints handling and maintaining policies and procedures.

To be considered for this exciting role, please contact Bethan Hall - Associate Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful