We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
01/04/2026
Full time
We are seeking an experienced Surveyor who will play a key role in ensuring that our homes are safe, well-maintained, and fit for the future. You will report to and support the Responsive Repairs Manager and take responsibility for the management of contracts for responsive repairs. As well as overall responsibility will comprise enforcement of the contract terms to ensure a reliable repair service, quality standards and budgetary control. Client Details My client are a small Housing provider based in London, looking for someone to come and support and building up the service and making positive changes to move things forward. Description Key responsibility as the Building Surveyor - Responsive Repairs are as below: Specify and order repair works, working with technical colleagues and suppliers as needed to ensure accuracy and effectiveness Maintain budget control for repairs contracts, monitoring spends and contributing to annual budget planning alongside the Finance Team Oversee the repairs process for void properties, ensuring fast turnaround and delivering homes that meet a high standard for incoming residents To undertake fire door inspections as required, specify required remedial works and post inspect after completion Independently manage a varied caseload, including damp and mould issues, insurance claims, disrepair cases, and other complex or specialist repairs. Lead on accurate diagnosis of building defects, using expertise in building pathology, damp and mould, and HHSRS to identify and categorise Category 1 and 2 hazards. Develop and maintain KPIs that effectively measure repairs performance. Regularly review, analyse, and report on contractor performance against these indicators. Ensure compliance with all relevant financial standing orders, statutory regulations, leaseholder obligations, and internal policies in the delivery of repair services. Order, code, and approve payments for repairs works. Verify completion of services prior to authorising invoices and ensure accurate financial recording for service charge purposes. Act as deputy to the Responsive Repairs Manager when required, including short-term organisation of the in-house repairs team Participate in the emergency repairs call rota, providing technical advice and support to the out-of-hours call centre team as needed Identify service trends and work with the Responsive Repairs Manager to design and implement proactive maintenance programmes and planned preventative works. Provide technical advice and post-inspection support to colleagues, helping to ensure consistency, safety, and high standards across all property-related works. Contribute to the development and review of policies and procedures related to building compliance and property services, supporting continuous improvement across the team. Profile A successful Building Surveyor - Responsive Repairs will need: Proven technical experience in surveying or property maintenance, ideally in social housing. HNC/HND or similar qualification in Building Surveying or Construction. Excellent diagnostic, specification, and problem-solving skills. The ability to be in London most days Clear, professional communicator, able to work effectively with residents and colleagues alike. Proficient IT skills and experience working with housing or repair systems. A strong sense of ownership and pride in delivering excellent repairs. Experience in a resident-led, community-based housing setting. Understanding of building safety, compliance, and void/property inspections. Job Offer For the successful Building Surveyor - Responsive Repairs, you will receive a competitive salary ranging from 55,000 to 60,000 per annum. Access to a comprehensive benefits package. Opportunities to work on diverse property projects in London. A permanent role within a supportive and professional environment.
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
01/04/2026
Full time
Permanent job - estate surveyor-property services Job Specification: Senior Estates SurveyorLocal Authority Job PurposeThe organisation manages a substantial property portfolio with operational real estate activities forming a key part of this value. Effective and proactive management of this portfolio is critical to supporting the organisation's strategic objectives, long term financial planning, and service delivery priorities.The Senior Estates Surveyor will support by delivering optimisation, rationalisation and improved performance of the operational portfolio. This includes ensuring best consideration is achieved under Section 123 of the Local Government Act 1972, carrying out financial and commercial analysis, managing leases, and overseeing day to day operational management to enhance income and reduce occupancy costs.The postholder will manage their own caseload and contribute directly to strategic asset management workstreams. Main Duties & Responsibilities Support the development of asset management and investment strategies, identifying surplus or under performing assets and proposing value add initiatives or disposal options aligned to service needs.Proactively manage the operational property portfolio, ensuring assets remain fit for purpose. Responsibilities include negotiating leases, renewals, rent reviews, and undertaking or arranging property inspections, condition reports and dilapidation schedules.Monitor expenditure and prepare service charge accounts, including meter readings, apportionments, raising orders and authorising payments in accordance with internal financial procedures.Prepare valuations, including complex assessments, for a wide range of purposes including rent, rating, insurance, capital and rental valuations.Apply sound valuation principles and professional practice, including acting as project manager for developments on organisational land or joint use schemes with third parties.Prepare technical correspondence and issue instructions to client departments, legal services and other internal teams as required.Undertake valuations for capital disposals, lease renewals, development appraisals and asset valuations in line with accounting requirements for all property types.Collect, analyse and prepare reports and briefings, including strategic papers for senior officers and committees.Commission and oversee external agents and solicitors to support transactional activities and ensure high quality delivery.Represent Property Services at internal, departmental, corporate or external working groups as required.Maintain broad knowledge of relevant legislation, professional standards and best practice, with evidence of their application in casework.Ensure accurate and timely recording of property data within asset management systems, CAD, GIS and other platforms.Ensure all work complies with organisational policies, including health and safety requirements, statutory obligations and sustainability initiatives.Protect and manage information securely, reporting any breaches or suspected breaches in accordance with information governance procedures.Demonstrate organisational values, promoting equality, diversity and inclusion across all aspects of work. Person Specification SummaryQualificationsDegree (or equivalent) in Real Estate or a related discipline (Essential)Full professional membership of the Royal Institution of Chartered Surveyors (MRICS) (Desirable)ExperienceSignificant experience of managing a broad range of leasehold and freehold property.Strong understanding of Landlord & Tenant matters including negotiation, valuation and property law.Experience analysing market data, investment trends and financial performance.Experience advising on property acquisitions, disposals and development appraisals.Experience commissioning and monitoring external agents and solicitors.Local authority or public sector experience (Desirable).Experience valuing multiple property types for numerous purposes.Knowledge of preparing budgets or expenditure profiles.Good understanding of construction related matters. What you'll get in return Salary £43- £47000 Local Authority pension scheme Generous annual leave Hybrid and flexible working- 3 days wfh What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Residential Property Manager - Client side - Liverpool-based £40k salary Role OverviewThe Residential Property Manager will oversee the day-to-day management of a high-rise apartment block. The role includes responsibility for service charge budgeting, compliance with UK building safety regulations, and delivering exceptional resident services. Key ResponsibilitiesFinancial Management Manage annual service charge budgets.Monitor expenditure and ensure costs are reasonably incurred under UK law.Provide transparent financial reporting to the RMC and residents.Building OperationsOversee maintenance, repairs, and statutory compliance (fire safety, health & safety).Manage contractors and suppliers, ensuring quality and cost efficiency.Implement building safety measures and regulations.Resident EngagementAct as the primary point of contact for residents.Handle queries, complaints, and service requests professionally.Organise resident meetings and circulate updates.Compliance & GovernanceEnsure adherence to Landlord and Tenant Act 1985, Section 20 consultation requirements, and RICS Service Charge Code.Maintain accurate records for audits and tribunal purposes.Staff & Contractor ManagementRecruit and supervise on-site staff (concierge, cleaners) if applicable.Ensure training and compliance for all personnel.Skills & QualificationsProven experience in block management or residential property management.Strong knowledge of service charge accounting and UK leasehold legislation.Excellent communication and organisational skills.Familiarity with high-rise building safety regulations.IRPM qualification (desirable).Key AttributesDetail-oriented with strong financial acumen.Ability to manage multiple stakeholders.Proactive approach to problem-solving and compliance. You will receive a salary £35000 - £40000 Hybrid working Monday-Friday 9-5.30pm Scope for progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
01/04/2026
Full time
Residential Property Manager - Client side - Liverpool-based £40k salary Role OverviewThe Residential Property Manager will oversee the day-to-day management of a high-rise apartment block. The role includes responsibility for service charge budgeting, compliance with UK building safety regulations, and delivering exceptional resident services. Key ResponsibilitiesFinancial Management Manage annual service charge budgets.Monitor expenditure and ensure costs are reasonably incurred under UK law.Provide transparent financial reporting to the RMC and residents.Building OperationsOversee maintenance, repairs, and statutory compliance (fire safety, health & safety).Manage contractors and suppliers, ensuring quality and cost efficiency.Implement building safety measures and regulations.Resident EngagementAct as the primary point of contact for residents.Handle queries, complaints, and service requests professionally.Organise resident meetings and circulate updates.Compliance & GovernanceEnsure adherence to Landlord and Tenant Act 1985, Section 20 consultation requirements, and RICS Service Charge Code.Maintain accurate records for audits and tribunal purposes.Staff & Contractor ManagementRecruit and supervise on-site staff (concierge, cleaners) if applicable.Ensure training and compliance for all personnel.Skills & QualificationsProven experience in block management or residential property management.Strong knowledge of service charge accounting and UK leasehold legislation.Excellent communication and organisational skills.Familiarity with high-rise building safety regulations.IRPM qualification (desirable).Key AttributesDetail-oriented with strong financial acumen.Ability to manage multiple stakeholders.Proactive approach to problem-solving and compliance. You will receive a salary £35000 - £40000 Hybrid working Monday-Friday 9-5.30pm Scope for progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands . This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites. The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents' management companies. The Role Monitor managing agent performance across multiple residential developments Attend site visits, quarterly reviews and annual performance audits Oversee block handovers to managing agents Review service charge budgets and accounts Monitor statutory compliance, health & safety inspections and action plans Track financial performance of service charge funds and capital works Manage customer consent applications Attend internal meetings with build, sales, and customer service teams Produce estate management reports for senior leadership Support delivery of sustainability and long-term asset management initiatives Experience Required Experience in leasehold / block / residential property management Experience working for a managing agent or client-side developer ATPI / MTPI (essential) Strong knowledge of landlord & tenant legislation Understanding of RICS / IRPM / industry codes of practice Experience with large or complex residential developments preferred Heat network / district heating experience desirable Strong customer focus Package £50,000 - £55,000 25+ days holiday (increasing with service) Private medical insurance Pension scheme Life assurance Lifestyle benefits platform Hybrid working Long-term career progression
01/04/2026
Full time
A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands . This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites. The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents' management companies. The Role Monitor managing agent performance across multiple residential developments Attend site visits, quarterly reviews and annual performance audits Oversee block handovers to managing agents Review service charge budgets and accounts Monitor statutory compliance, health & safety inspections and action plans Track financial performance of service charge funds and capital works Manage customer consent applications Attend internal meetings with build, sales, and customer service teams Produce estate management reports for senior leadership Support delivery of sustainability and long-term asset management initiatives Experience Required Experience in leasehold / block / residential property management Experience working for a managing agent or client-side developer ATPI / MTPI (essential) Strong knowledge of landlord & tenant legislation Understanding of RICS / IRPM / industry codes of practice Experience with large or complex residential developments preferred Heat network / district heating experience desirable Strong customer focus Package £50,000 - £55,000 25+ days holiday (increasing with service) Private medical insurance Pension scheme Life assurance Lifestyle benefits platform Hybrid working Long-term career progression
Dove & Hawk are working alongside a Hertfordshire-based Real Estate Consultancy who are looking for an Senior Block Manager to manage a varied portfolio of Residential Blocks located in the Hertfordshire / Northwest region Duties/Functions of the role: Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance, BSR experience Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquiries in an efficient manner Attend external meetings as needed Requirements of the Role: A minimum of 3 years' experience in all aspects of Residential Block Management. TPI Qualification Strong communication skills, verbal and written. Strong numeracy skills coupled with business acumen as you will be managing budgets, reviewing quotes, organising Year End accounts etc. Strong grasp of IT. Salary Budgets : £45,000 + Benefits Required working hours: 09:00 - 5.30 pm Monday to Friday Location of the role: BorehamwoodPlease contact me on to discuss further! Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
01/04/2026
Full time
Dove & Hawk are working alongside a Hertfordshire-based Real Estate Consultancy who are looking for an Senior Block Manager to manage a varied portfolio of Residential Blocks located in the Hertfordshire / Northwest region Duties/Functions of the role: Preparing annual service charge budgets Insurance claims handling Inspection of sites to ensure the quality of services provided are satisfactory and to identify building repairs in line with health and safety issues. Health & Safety Compliance, BSR experience Coordinate contractors Liaise with other team members and departments Building strong and proactive relationships with your clients Respond to leasehold enquiries in an efficient manner Attend external meetings as needed Requirements of the Role: A minimum of 3 years' experience in all aspects of Residential Block Management. TPI Qualification Strong communication skills, verbal and written. Strong numeracy skills coupled with business acumen as you will be managing budgets, reviewing quotes, organising Year End accounts etc. Strong grasp of IT. Salary Budgets : £45,000 + Benefits Required working hours: 09:00 - 5.30 pm Monday to Friday Location of the role: BorehamwoodPlease contact me on to discuss further! Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Exciting Career Opportunity: Property Manager at Pinnacle Property Management Are you ready for a rewarding challenge? Pinnacle Property Management, a renowned Residential Leasehold Property Management company, is seeking a Property Manager. This is a fantastic career opportunity with an excellent package. Join us and advance your career within property management with a company committed to excellence. Position: Property Manager Location: Hybrid with a Reading/Basingstoke/Newbury based portfolio Working Hours: Monday to Friday, 0900 - 1730 Contract: Permanent Who are Pinnacle Property Management: Pinnacle Property Management, part of the Odevo Group, manages over 25,000 properties with a focus on efficiency and reliability. Established in 2004, we work with national housebuilders and Residents' Management Companies, ensuring high standards as Corporate Members of The Property Institute. Why Pinnacle Property Management: Joining Pinnacle Property Management offers a range of benefits designed to enhance your work-life balance, financial wellbeing, and professional growth. Here's a closer look at what you can expect: Training and Development : Continuous opportunities for professional development and career advancement through various training programs. 25 Days Holiday Plus Bank Holidays : Generous holiday allowance to ensure you have plenty of time to relax and recharge. Car Allowance : Financial support for those who need a vehicle for work-related activities. Flexible Working : Options for flexible working arrangements to help you achieve a better work-life balance. Staff Referral Scheme : Earn rewards for bringing talented individuals into the team. Electric Car Buy Bank Scheme : Support for purchasing an electric vehicle, promoting sustainable transportation. Cycle to Work Scheme : Encouragement to maintain a healthy lifestyle and reduce your carbon footprint by cycling to work with financial assistance for bike purchases. Xmas Holiday Scheme : Enjoy extra time off during the festive season, allowing you to spend quality time with loved ones. Buying Extra Annual Leave : Flexibility to purchase additional annual leave days to suit your personal needs and preferences. Company Pension Contribution : Secure your future with contributions to your pension plan from the company. These benefits collectively make Pinnacle Property Management a great place to work, offering a supportive and rewarding environment for its employees. Key Responsibilities: As a Property Manager at Pinnacle Property Management, you will: Oversee the day-to-day operations and management of leasehold properties. Ensure efficient and effective utilization of resources to maximize property performance and residents' satisfaction. Develop and implement property management strategies to achieve operational goals and objectives. Manage stakeholder relations, enquiries and concerns. Coordinate property maintenance and repairs, ensuring compliance with health and safety regulations. Prepare and manage property budgets, financial reports, and forecasts. Collaborate with contractors, service providers, and vendors for property improvements and maintenance projects. Monitor and enforce lease agreements and ensure adherence to property management policies and procedures. Conduct regular property inspections and assessments to identify and address maintenance needs and potential risks. Stay updated on industry trends, market conditions, and regulatory requirements affecting leasehold property management. Key Requirements: Strong leadership and management abilities to oversee property operations. Excellent verbal and written communication skills to interact effectively with residents, property owners, and team members. Proficiency in budgeting, financial reporting, and financial analysis related to property management. Capability to handle property-related issues and emergencies promptly and effectively. Commitment to providing excellent customer service. Strong organizational abilities to manage multiple properties, tasks, and priorities efficiently. Understanding of leasehold property management regulations, health and safety requirements, and industry best practices. Flexibility to adapt to changing market conditions and operational needs in the property management industry. How to Apply: Interested in this incredible opportunity? Explore Pinnacle Property Management on for more insights or visit our website for a full list of current openings. If you would like more details or answers to your questions, reach out to our recruitment team at and mention the reference number. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period and are subject to seniority. Join Pinnacle Property Management and Elevate Your Career to New Heights!
01/04/2026
Full time
Exciting Career Opportunity: Property Manager at Pinnacle Property Management Are you ready for a rewarding challenge? Pinnacle Property Management, a renowned Residential Leasehold Property Management company, is seeking a Property Manager. This is a fantastic career opportunity with an excellent package. Join us and advance your career within property management with a company committed to excellence. Position: Property Manager Location: Hybrid with a Reading/Basingstoke/Newbury based portfolio Working Hours: Monday to Friday, 0900 - 1730 Contract: Permanent Who are Pinnacle Property Management: Pinnacle Property Management, part of the Odevo Group, manages over 25,000 properties with a focus on efficiency and reliability. Established in 2004, we work with national housebuilders and Residents' Management Companies, ensuring high standards as Corporate Members of The Property Institute. Why Pinnacle Property Management: Joining Pinnacle Property Management offers a range of benefits designed to enhance your work-life balance, financial wellbeing, and professional growth. Here's a closer look at what you can expect: Training and Development : Continuous opportunities for professional development and career advancement through various training programs. 25 Days Holiday Plus Bank Holidays : Generous holiday allowance to ensure you have plenty of time to relax and recharge. Car Allowance : Financial support for those who need a vehicle for work-related activities. Flexible Working : Options for flexible working arrangements to help you achieve a better work-life balance. Staff Referral Scheme : Earn rewards for bringing talented individuals into the team. Electric Car Buy Bank Scheme : Support for purchasing an electric vehicle, promoting sustainable transportation. Cycle to Work Scheme : Encouragement to maintain a healthy lifestyle and reduce your carbon footprint by cycling to work with financial assistance for bike purchases. Xmas Holiday Scheme : Enjoy extra time off during the festive season, allowing you to spend quality time with loved ones. Buying Extra Annual Leave : Flexibility to purchase additional annual leave days to suit your personal needs and preferences. Company Pension Contribution : Secure your future with contributions to your pension plan from the company. These benefits collectively make Pinnacle Property Management a great place to work, offering a supportive and rewarding environment for its employees. Key Responsibilities: As a Property Manager at Pinnacle Property Management, you will: Oversee the day-to-day operations and management of leasehold properties. Ensure efficient and effective utilization of resources to maximize property performance and residents' satisfaction. Develop and implement property management strategies to achieve operational goals and objectives. Manage stakeholder relations, enquiries and concerns. Coordinate property maintenance and repairs, ensuring compliance with health and safety regulations. Prepare and manage property budgets, financial reports, and forecasts. Collaborate with contractors, service providers, and vendors for property improvements and maintenance projects. Monitor and enforce lease agreements and ensure adherence to property management policies and procedures. Conduct regular property inspections and assessments to identify and address maintenance needs and potential risks. Stay updated on industry trends, market conditions, and regulatory requirements affecting leasehold property management. Key Requirements: Strong leadership and management abilities to oversee property operations. Excellent verbal and written communication skills to interact effectively with residents, property owners, and team members. Proficiency in budgeting, financial reporting, and financial analysis related to property management. Capability to handle property-related issues and emergencies promptly and effectively. Commitment to providing excellent customer service. Strong organizational abilities to manage multiple properties, tasks, and priorities efficiently. Understanding of leasehold property management regulations, health and safety requirements, and industry best practices. Flexibility to adapt to changing market conditions and operational needs in the property management industry. How to Apply: Interested in this incredible opportunity? Explore Pinnacle Property Management on for more insights or visit our website for a full list of current openings. If you would like more details or answers to your questions, reach out to our recruitment team at and mention the reference number. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period and are subject to seniority. Join Pinnacle Property Management and Elevate Your Career to New Heights!
Block Manager / Property Manager Location: Borehamwood, Hertfordshire (Office-based) Salary: Competitive (dependent on experience) We are seeking an experienced Block Manager / Property Manager who is TPI or IRPM qualified and confident working with both Freeholders and Leaseholders. Our client is a well-established SME with over 10 years of success and an exceptionally low staff turnover a testament to their collaborative culture and commitment to delivering outstanding service to clients. This is a fantastic opportunity for someone looking for a long-term career with a supportive and growing business. The Role You will manage your own portfolio of developments located across London and the Home Counties. The role is office-based in Borehamwood, but you will be trusted to manage your workload independently without micromanagement. You will be fully supported by: An in-house accounts team handling service charge and accounting queries Your own assistant managing day-to-day client enquiries This structure allows you to focus on delivering a high-quality service and successfully managing your portfolio. About You TPI or IRPM qualified (or working towards) Proven experience in residential block/property management Strong communication and relationship-management skills Organised, proactive, and service-focused Our client truly bucks the trend of the industry they value their team, recognise good work, and offer a stable environment where you can grow with the business.
31/03/2026
Full time
Block Manager / Property Manager Location: Borehamwood, Hertfordshire (Office-based) Salary: Competitive (dependent on experience) We are seeking an experienced Block Manager / Property Manager who is TPI or IRPM qualified and confident working with both Freeholders and Leaseholders. Our client is a well-established SME with over 10 years of success and an exceptionally low staff turnover a testament to their collaborative culture and commitment to delivering outstanding service to clients. This is a fantastic opportunity for someone looking for a long-term career with a supportive and growing business. The Role You will manage your own portfolio of developments located across London and the Home Counties. The role is office-based in Borehamwood, but you will be trusted to manage your workload independently without micromanagement. You will be fully supported by: An in-house accounts team handling service charge and accounting queries Your own assistant managing day-to-day client enquiries This structure allows you to focus on delivering a high-quality service and successfully managing your portfolio. About You TPI or IRPM qualified (or working towards) Proven experience in residential block/property management Strong communication and relationship-management skills Organised, proactive, and service-focused Our client truly bucks the trend of the industry they value their team, recognise good work, and offer a stable environment where you can grow with the business.
Looking for a New Property Block Manager in South Kensington Salary: 35, 000 - 40,000 Job Type: Full-time, office based About the Role - Block Property Manager Due to continued growth, we are seeking an experienced Block Property Manager to join a busy and professional property management team based in South Kensington. The successful Block Property Manager will manage a portfolio of residential blocks, ensuring high standards of property management, compliance, and service delivery to leaseholders, freeholders, and residents. This is a full-time, office-based role offering long-term career progression within a supportive team environment. Key Responsibilities Manage a portfolio of residential blocks and developments Act as the main point of contact for leaseholders, residents, and freeholders Coordinate maintenance and repair works with approved contractors Arrange and conduct regular site inspections of managed buildings Oversee service charge budgets and expenditure in collaboration with the accounts team Ensure all buildings remain compliant with health & safety and statutory regulations Manage major works projects and contractor tenders where required Organise and attend resident and AGM meetings where necessary Handle insurance claims and building-related issues Maintain accurate records and update property management systems Build and maintain strong relationships with leaseholders, residents, contractors, and stakeholders Requirements for the Block Property Manager Role Proven UK experience in block property management Strong understanding of leasehold legislation and service charge management Knowledge of Health & Safety and compliance requirements within residential blocks Excellent communication and organisational skills Ability to manage multiple developments effectively Experience using property management software (such as Qube, Blocks Online, or similar) IRPM / ARMA qualification (or working towards) desirable Full UK driving licence desirable Benefits Competitive salary (dependent on experience) Company pension scheme Ongoing training and professional development Career progression opportunities Supportive team environment
31/03/2026
Full time
Looking for a New Property Block Manager in South Kensington Salary: 35, 000 - 40,000 Job Type: Full-time, office based About the Role - Block Property Manager Due to continued growth, we are seeking an experienced Block Property Manager to join a busy and professional property management team based in South Kensington. The successful Block Property Manager will manage a portfolio of residential blocks, ensuring high standards of property management, compliance, and service delivery to leaseholders, freeholders, and residents. This is a full-time, office-based role offering long-term career progression within a supportive team environment. Key Responsibilities Manage a portfolio of residential blocks and developments Act as the main point of contact for leaseholders, residents, and freeholders Coordinate maintenance and repair works with approved contractors Arrange and conduct regular site inspections of managed buildings Oversee service charge budgets and expenditure in collaboration with the accounts team Ensure all buildings remain compliant with health & safety and statutory regulations Manage major works projects and contractor tenders where required Organise and attend resident and AGM meetings where necessary Handle insurance claims and building-related issues Maintain accurate records and update property management systems Build and maintain strong relationships with leaseholders, residents, contractors, and stakeholders Requirements for the Block Property Manager Role Proven UK experience in block property management Strong understanding of leasehold legislation and service charge management Knowledge of Health & Safety and compliance requirements within residential blocks Excellent communication and organisational skills Ability to manage multiple developments effectively Experience using property management software (such as Qube, Blocks Online, or similar) IRPM / ARMA qualification (or working towards) desirable Full UK driving licence desirable Benefits Competitive salary (dependent on experience) Company pension scheme Ongoing training and professional development Career progression opportunities Supportive team environment
Good Afternoon, I am currently representing Westminster Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Leasehold Services Manager this role will be: SW1E6QP The right candidate will: Lead, manage, and support the Leasehold Services Team, ensuring high performance and consistent service delivery. Provide coaching, guidance, and quality oversight to team members handling operational leasehold activities. Manage and quality-assure responses to complex leasehold enquiries. Oversee complaints handling, Member enquiries, and Ombudsman cases, ensuring responses are professional, timely, and compliant with policy. Sublet and short-let management, Leaseback invoice processing & Service charge and major works billing documentation. Collect service charge and major works income, ensuring income targets are met. Ensure all interactions with residents, external agencies, and internal departments are handled professionally. We require the following: Prior experience working within the leasehold sector (essential). Previous experience managing a small team (essential). Experience handling complex leasehold enquiries and statutory processes. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
31/03/2026
Contract
Good Afternoon, I am currently representing Westminster Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Leasehold Services Manager this role will be: SW1E6QP The right candidate will: Lead, manage, and support the Leasehold Services Team, ensuring high performance and consistent service delivery. Provide coaching, guidance, and quality oversight to team members handling operational leasehold activities. Manage and quality-assure responses to complex leasehold enquiries. Oversee complaints handling, Member enquiries, and Ombudsman cases, ensuring responses are professional, timely, and compliant with policy. Sublet and short-let management, Leaseback invoice processing & Service charge and major works billing documentation. Collect service charge and major works income, ensuring income targets are met. Ensure all interactions with residents, external agencies, and internal departments are handled professionally. We require the following: Prior experience working within the leasehold sector (essential). Previous experience managing a small team (essential). Experience handling complex leasehold enquiries and statutory processes. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Home Ownership Manager Location: Norfolk Job Type: Full-Time, Permanent Salary: 50.746 We are recruiting on behalf of a leading housing association in East Anglia for a Home Ownership Manager. This pivotal role involves leading a high-quality, customer-focused Home Ownership service across West and North Norfolk. The successful candidate will ensure compliance, excellent customer service, and the smooth delivery of all homeownership processes, including sales, staircasing, permissions, and statutory purchase schemes. Day-to-Day of the Role: Lead the Home Ownership Team, ensuring high-quality service delivery across all areas of homeownership. Oversee processes for Shared Ownership and Shared Equity resales and assignments, staircasing, sales redemptions, and re-mortgaging. Manage statutory processes including Right to Buy (RTB) and Right to Acquire (RTA), ensuring full regulatory compliance. Maintain oversight of sales progression, conveyancing, and land-related transactions including disposals, land sales, adverse possession claims, and commercial property sales. Provide expert guidance on mortgage applications, AML checks, relevant legislation, and compliance requirements linked to all homeownership activities. Act as the subject matter expert for homeowners and leaseholders. Ensure robust management of permissions enquiries and applications, aligned with policy, law, and organisational values. Lead on policy and process development, ensuring accurate reporting and audit compliance across all Home Ownership functions. Work closely with internal stakeholders, brokers, legal advisors, lenders, and conveyancers to deliver a seamless customer journey. Continually seek value for money and contribute to the review and setting of administrative charges. Required Skills & Qualifications: Demonstrable experience managing within a Home Ownership environment. Strong knowledge of the end-to-end sales process and all homeownership activities, including RTB/RTA and asset disposals. Experience working with brokers, lenders, solicitors, and external customers. Ability to deliver a high-quality service with a strong customer focus. Strong team leadership skills with the ability to motivate, support, and direct. Excellent communication, negotiation, and interpersonal skills, able to explain complex information clearly. Ability to drive performance, identify improvements, and ensure value for money. Strong organisational and problem-solving skills with the ability to prioritise effectively. Experience of handling conveyancing, land matters, home sales, and commercial transactions. Understanding of land restrictions, RXC and RX4 forms. If you would like to be considered, please do get in touch with Mel
31/03/2026
Full time
Home Ownership Manager Location: Norfolk Job Type: Full-Time, Permanent Salary: 50.746 We are recruiting on behalf of a leading housing association in East Anglia for a Home Ownership Manager. This pivotal role involves leading a high-quality, customer-focused Home Ownership service across West and North Norfolk. The successful candidate will ensure compliance, excellent customer service, and the smooth delivery of all homeownership processes, including sales, staircasing, permissions, and statutory purchase schemes. Day-to-Day of the Role: Lead the Home Ownership Team, ensuring high-quality service delivery across all areas of homeownership. Oversee processes for Shared Ownership and Shared Equity resales and assignments, staircasing, sales redemptions, and re-mortgaging. Manage statutory processes including Right to Buy (RTB) and Right to Acquire (RTA), ensuring full regulatory compliance. Maintain oversight of sales progression, conveyancing, and land-related transactions including disposals, land sales, adverse possession claims, and commercial property sales. Provide expert guidance on mortgage applications, AML checks, relevant legislation, and compliance requirements linked to all homeownership activities. Act as the subject matter expert for homeowners and leaseholders. Ensure robust management of permissions enquiries and applications, aligned with policy, law, and organisational values. Lead on policy and process development, ensuring accurate reporting and audit compliance across all Home Ownership functions. Work closely with internal stakeholders, brokers, legal advisors, lenders, and conveyancers to deliver a seamless customer journey. Continually seek value for money and contribute to the review and setting of administrative charges. Required Skills & Qualifications: Demonstrable experience managing within a Home Ownership environment. Strong knowledge of the end-to-end sales process and all homeownership activities, including RTB/RTA and asset disposals. Experience working with brokers, lenders, solicitors, and external customers. Ability to deliver a high-quality service with a strong customer focus. Strong team leadership skills with the ability to motivate, support, and direct. Excellent communication, negotiation, and interpersonal skills, able to explain complex information clearly. Ability to drive performance, identify improvements, and ensure value for money. Strong organisational and problem-solving skills with the ability to prioritise effectively. Experience of handling conveyancing, land matters, home sales, and commercial transactions. Understanding of land restrictions, RXC and RX4 forms. If you would like to be considered, please do get in touch with Mel
Job Title: Hybrid Block Manager Location: Birmingham Type of Employment: Full Time, Permanent Hybrid Working: 2 days from home, 2 days in the office, 1 day on site Salary : £35,000 - £40,000 (including car allowance of £3,200) About the Role You will be responsible for the day to day management of a residential property portfolio, acting as the key point of contact between clients, leaseholders, and contractors. This role is based within the Birmingham office with a varied and autonomous workload across portfolio management, compliance, and client relationships. Main Duties and Responsibilities Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio Agree year end accounts with clients and handle associated queries and reconciliations Conduct regular site inspections and attend/lead AGMs and EGMs Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery Essential Skills and Experience Proven experience managing a residential block management portfolio TPI qualified (or actively working towards qualification) Strong attention to detail with excellent organisation and prioritisation skills Experience producing and managing service charge budgets and accounts Confident in chairing and running client meetings face to face Desirable ATPI qualification (or willingness to work towards it) Benefits Competitive salary package Minimum 25 days annual leave plus additional holiday purchase scheme Bonus leave for birthday, Christmas Day, and wedding/civil partnership Paid volunteer days Healthcare cash plan, annual flu vaccinations, and eye care vouchers Company pension scheme and employee assistance programme Cycle to work scheme Referral bonuses and colleague introduction rewards Social events including summer and Christmas parties, team lunches, and company days Access to exclusive employee discount platform Structured professional development pathways with financial support for CPD and professional subscriptions On site mental health first aiders and wellbeing support
31/03/2026
Full time
Job Title: Hybrid Block Manager Location: Birmingham Type of Employment: Full Time, Permanent Hybrid Working: 2 days from home, 2 days in the office, 1 day on site Salary : £35,000 - £40,000 (including car allowance of £3,200) About the Role You will be responsible for the day to day management of a residential property portfolio, acting as the key point of contact between clients, leaseholders, and contractors. This role is based within the Birmingham office with a varied and autonomous workload across portfolio management, compliance, and client relationships. Main Duties and Responsibilities Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio Agree year end accounts with clients and handle associated queries and reconciliations Conduct regular site inspections and attend/lead AGMs and EGMs Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery Essential Skills and Experience Proven experience managing a residential block management portfolio TPI qualified (or actively working towards qualification) Strong attention to detail with excellent organisation and prioritisation skills Experience producing and managing service charge budgets and accounts Confident in chairing and running client meetings face to face Desirable ATPI qualification (or willingness to work towards it) Benefits Competitive salary package Minimum 25 days annual leave plus additional holiday purchase scheme Bonus leave for birthday, Christmas Day, and wedding/civil partnership Paid volunteer days Healthcare cash plan, annual flu vaccinations, and eye care vouchers Company pension scheme and employee assistance programme Cycle to work scheme Referral bonuses and colleague introduction rewards Social events including summer and Christmas parties, team lunches, and company days Access to exclusive employee discount platform Structured professional development pathways with financial support for CPD and professional subscriptions On site mental health first aiders and wellbeing support
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
31/03/2026
Contract
Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Property Block Manager Salary: 40,000 - 50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of 40,000 - 50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company
31/03/2026
Full time
Job Title: Property Block Manager Salary: 40,000 - 50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of 40,000 - 50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company
MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts! Overview: First Military Recruitment is proudly working in partnership with a fantastic International property business who are looking to recruit a Property Block Manager permanent basis due to growth to cover the London Duties and Responsibilities: Creating and maintaining strong client relationships with our leaseholders and freeholders. Ensuring that a firm trust is established from the outset so that communication is fluid, easy, and frequent. Strong communication skills and the ability to listen are key. Our buildings are the physical representation of our brand in action so regular property visits to ensure the buildings look as good as they can and being inventive in ways to make them unique and stand out. To achieve this a basic grounding of building make up will be helpful and the ability to manage contractors will be essential. The buildings we look after are all within 10-15 minute walk away so easy to keep on top of. The buildings will always be in need of Section 20 planned maintenance so ensuring that it is adequately budgeted for and carried out in line with the lease or directors wishes is important. It will be key to know the buildings and clients inside out so that we create the ideal planned maintenance schedule and finish for them and the building. Your skills of mediation and patience will be invaluable when asked to attend and chair AGMs for the buildings. The ability to take accurate minutes will also be required but above all, a good sense of humour and positivity is necessary as these AGMs are a real opportunity to spend some face time with our clients and find out more about them and their local investments and wider interests. This is a trust- building exercise and also our opportunity to really impress. You will need to keep an eye on day-to-day expenditure and also have a decent financial grasp so you can work with Mel and make sure all the service charge accounts look like they need to and are all correct and schedules are correctly allocated. You will need to ensure that all the buildings are up to date with the latest regulations so it will be important to have a good grasp of the fire regulations, health and safety requirements, Legionella etc and just ensure that all the required assessments and resulting actions are implemented in the best way possible (that often means in the most aesthetically pleasing way possible!). Skills and Qualifications: Between 12 months to senior-level Block Management experience. Someone who loves to engage, not just manage. Excellent communication and problem-solving skills. Someone who s not afraid to pick up the phone or knock on a door. A team player who values community, both within the company and with clients. A proactive attitude with an eye for detail and a passion for service. Someone who embraces responsibility and owns the outcome. MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts!
01/09/2025
Full time
MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts! Overview: First Military Recruitment is proudly working in partnership with a fantastic International property business who are looking to recruit a Property Block Manager permanent basis due to growth to cover the London Duties and Responsibilities: Creating and maintaining strong client relationships with our leaseholders and freeholders. Ensuring that a firm trust is established from the outset so that communication is fluid, easy, and frequent. Strong communication skills and the ability to listen are key. Our buildings are the physical representation of our brand in action so regular property visits to ensure the buildings look as good as they can and being inventive in ways to make them unique and stand out. To achieve this a basic grounding of building make up will be helpful and the ability to manage contractors will be essential. The buildings we look after are all within 10-15 minute walk away so easy to keep on top of. The buildings will always be in need of Section 20 planned maintenance so ensuring that it is adequately budgeted for and carried out in line with the lease or directors wishes is important. It will be key to know the buildings and clients inside out so that we create the ideal planned maintenance schedule and finish for them and the building. Your skills of mediation and patience will be invaluable when asked to attend and chair AGMs for the buildings. The ability to take accurate minutes will also be required but above all, a good sense of humour and positivity is necessary as these AGMs are a real opportunity to spend some face time with our clients and find out more about them and their local investments and wider interests. This is a trust- building exercise and also our opportunity to really impress. You will need to keep an eye on day-to-day expenditure and also have a decent financial grasp so you can work with Mel and make sure all the service charge accounts look like they need to and are all correct and schedules are correctly allocated. You will need to ensure that all the buildings are up to date with the latest regulations so it will be important to have a good grasp of the fire regulations, health and safety requirements, Legionella etc and just ensure that all the required assessments and resulting actions are implemented in the best way possible (that often means in the most aesthetically pleasing way possible!). Skills and Qualifications: Between 12 months to senior-level Block Management experience. Someone who loves to engage, not just manage. Excellent communication and problem-solving skills. Someone who s not afraid to pick up the phone or knock on a door. A team player who values community, both within the company and with clients. A proactive attitude with an eye for detail and a passion for service. Someone who embraces responsibility and owns the outcome. MB790: Property Block Manager Location: London Salary: £36,000 + 10% Bonus Working Hours: 09 00 Monday - Friday (phone number removed) Wednesday) Company Benefits: Season Ticket Loan (Subject to completion of probation and availability that quarter), Cycle To Work Scheme (Subject to completion of probation), Mental health access to professional conversations (up to £300 per year), Referral employee Scheme, Summer Celebration full day out of office, Monthly birthday/work anniversary cake & bubbles, Not sick? take your very own duvet day each year, VIP access to local discounts!
Are you an experienced Block Manager looking for your next challenge? Do you have an excellent work ethic, outstanding attention to detail, and impeccable written & spoken English ? If so, we have an exciting opportunity for you to join a highly reputable and growing property company . About the Role As a Block Manager , you will be up to date with relevant legislation and able to hit the ground running. You will take full responsibility for a portfolio of residential developments, ensuring the highest levels of service, compliance, and efficiency . You will act as the key point of contact for leaseholders, freeholders, contractors, and stakeholders , handling all aspects of service charge budgets, maintenance, legal compliance, and leaseholder communication . What You ll Be Doing: Managing a portfolio of residential blocks , ensuring service levels exceed client expectations Preparing and managing service charge budgets , ensuring financial accuracy and transparency Overseeing major works and repairs , liaising with contractors and surveyors to ensure projects are delivered efficiently Ensuring full compliance with current property legislation, health & safety, and leasehold requirements Building strong relationships with leaseholders, freeholders, and residents, providing professional and timely communication Handling leaseholder queries Conducting site visits and property inspections , ensuring all issues are addressed promptly Managing insurance claims, contractor tenders, and maintenance schedules What We re Looking For: Proven experience as a Block Manager , handling a diverse portfolio Excellent work ethic , with a proactive and solutions-focused approach Strong knowledge of leasehold law, service charges, and Section 20 procedures Exceptional written and verbal communication skills accuracy and professionalism are key Ability to work independently , prioritising tasks and managing time effectively Proficiency in property management software and Microsoft Office Suite IRPM or RICS qualifications (an advantage but not essential) What s in It for You? Competitive salary & benefits package Career development and training opportunities A supportive and professional working environment The chance to join a well-established and growing property company with a strong reputation in Block Management If you re a highly skilled and motivated Block Manager looking for your next opportunity, we d love to hear from you! Apply today and take the next step in your property management career! Contact Details: If you are interested in this role, please click apply or forward a copy of your CV (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
01/09/2025
Full time
Are you an experienced Block Manager looking for your next challenge? Do you have an excellent work ethic, outstanding attention to detail, and impeccable written & spoken English ? If so, we have an exciting opportunity for you to join a highly reputable and growing property company . About the Role As a Block Manager , you will be up to date with relevant legislation and able to hit the ground running. You will take full responsibility for a portfolio of residential developments, ensuring the highest levels of service, compliance, and efficiency . You will act as the key point of contact for leaseholders, freeholders, contractors, and stakeholders , handling all aspects of service charge budgets, maintenance, legal compliance, and leaseholder communication . What You ll Be Doing: Managing a portfolio of residential blocks , ensuring service levels exceed client expectations Preparing and managing service charge budgets , ensuring financial accuracy and transparency Overseeing major works and repairs , liaising with contractors and surveyors to ensure projects are delivered efficiently Ensuring full compliance with current property legislation, health & safety, and leasehold requirements Building strong relationships with leaseholders, freeholders, and residents, providing professional and timely communication Handling leaseholder queries Conducting site visits and property inspections , ensuring all issues are addressed promptly Managing insurance claims, contractor tenders, and maintenance schedules What We re Looking For: Proven experience as a Block Manager , handling a diverse portfolio Excellent work ethic , with a proactive and solutions-focused approach Strong knowledge of leasehold law, service charges, and Section 20 procedures Exceptional written and verbal communication skills accuracy and professionalism are key Ability to work independently , prioritising tasks and managing time effectively Proficiency in property management software and Microsoft Office Suite IRPM or RICS qualifications (an advantage but not essential) What s in It for You? Competitive salary & benefits package Career development and training opportunities A supportive and professional working environment The chance to join a well-established and growing property company with a strong reputation in Block Management If you re a highly skilled and motivated Block Manager looking for your next opportunity, we d love to hear from you! Apply today and take the next step in your property management career! Contact Details: If you are interested in this role, please click apply or forward a copy of your CV (url removed) Please Note: Rayner Personnel Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search. We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.
26/08/2025
Seasonal
Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.
Block Manager West London We re currently recruiting for a popular property management company in West London where you ll be handling a smaller portfolio than you might find at other block management companies. The portfolio will be mostly in the immediate surrounding area e.g. Hammersmith and West London covering a broad style of properties including a large site of approx 150 units and some small/medium beautiful Victorian conversions. Responsibilities include: Looking after a portfolio of residential blocks Maintenance of the communal areas Liaising with contractors regarding maintenance and major works Site visits to ensure buildings are in good order Maintaining health and safety regulations and legislation Knowledge of service charge budgets and managing expenditure Ability to work closely with clients and deliver what you say you will Skills required: Minimum of 2-3 years residential block property management experience Strong organisational, communication skills and attention to detail Ability to handle challenges with a proactive and solution-orientated approach Good experience of section 20 process and major works TPI/IRPM preferred but not essential - company supports accreditation Understanding of health and safety and fire regulation compliance We are looking for someone with at least 2-3 years experience of running their own block management portfolio. You ll responsible for the smooth running of a portfolio of residential buildings including maintenance, repairs and service contracts, fostering strong relationships with leaseholders and residents, addressing their needs promptly and professionally and have experience working with budgets and overseeing expenditure to ensure cost-effectiveness and adherence to financial goals.
26/08/2025
Full time
Block Manager West London We re currently recruiting for a popular property management company in West London where you ll be handling a smaller portfolio than you might find at other block management companies. The portfolio will be mostly in the immediate surrounding area e.g. Hammersmith and West London covering a broad style of properties including a large site of approx 150 units and some small/medium beautiful Victorian conversions. Responsibilities include: Looking after a portfolio of residential blocks Maintenance of the communal areas Liaising with contractors regarding maintenance and major works Site visits to ensure buildings are in good order Maintaining health and safety regulations and legislation Knowledge of service charge budgets and managing expenditure Ability to work closely with clients and deliver what you say you will Skills required: Minimum of 2-3 years residential block property management experience Strong organisational, communication skills and attention to detail Ability to handle challenges with a proactive and solution-orientated approach Good experience of section 20 process and major works TPI/IRPM preferred but not essential - company supports accreditation Understanding of health and safety and fire regulation compliance We are looking for someone with at least 2-3 years experience of running their own block management portfolio. You ll responsible for the smooth running of a portfolio of residential buildings including maintenance, repairs and service contracts, fostering strong relationships with leaseholders and residents, addressing their needs promptly and professionally and have experience working with budgets and overseeing expenditure to ensure cost-effectiveness and adherence to financial goals.
Building Surveyor Salary 45,600 + 2140.80 car allowance +milage Hybrid/ Flexible Working Staffordshire The Building Surveyor will support the Repairs Manager in conducting surveys and property inspections throughout the housing stock, including repairs and voids, by current legislation. By utilising the Nat fed 8 rates, you will scope the works, materials, and plant required while ensuring value for money and the best service for customers. Duties and Responsibilities of the Technical Maintenance Surveyor: To carry out in-depth surveys of properties, including diagnosing complex faults and failures, undertaking appropriate inspections as required across voids, and making responsive repairs. Inspect, measure, and schedule work issued, including pre-inspections and preparation of diagrams or drawings necessary to undertake the work. Measure and schedule remedial works that will subsequently be undertaken whilst the property is void. Identify and schedule repairs, rechargeable to the vacating tenant. Prepare detailed specifications including Nat fed 8 rates, including the overseeing of the contractor's delivery of works, whilst managing quality, value for money, and progress, all in line with contract terms and customer expectations. Carry out Joint surveys with expert witnesses for Scott schedules. Complete inspections and surveys you will carry out Damp Mould and Condensation Inspections and provide solutions that align with ombudsman recommendations (AWAABs Law). Prepare, arrange and distribute relevant information required by the internal legal team on request, including the section 20 notice, which relates to works being carried out and that which leaseholders will have to pay for, and disrepair works which are required to ensure the property is safe and suitable for our customers. Proactively identify and manage risks that may impact on areas of compliance, ensuring that the Compliance Manager is appropriately informed. The successful Building Surveyor will have: HNC or relevant Trade Qualification Experience within a similar role within a social housing organisation Driving license and access to a car for business use Be willing to undertake a DBS Please contact Chrissie at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
26/08/2025
Full time
Building Surveyor Salary 45,600 + 2140.80 car allowance +milage Hybrid/ Flexible Working Staffordshire The Building Surveyor will support the Repairs Manager in conducting surveys and property inspections throughout the housing stock, including repairs and voids, by current legislation. By utilising the Nat fed 8 rates, you will scope the works, materials, and plant required while ensuring value for money and the best service for customers. Duties and Responsibilities of the Technical Maintenance Surveyor: To carry out in-depth surveys of properties, including diagnosing complex faults and failures, undertaking appropriate inspections as required across voids, and making responsive repairs. Inspect, measure, and schedule work issued, including pre-inspections and preparation of diagrams or drawings necessary to undertake the work. Measure and schedule remedial works that will subsequently be undertaken whilst the property is void. Identify and schedule repairs, rechargeable to the vacating tenant. Prepare detailed specifications including Nat fed 8 rates, including the overseeing of the contractor's delivery of works, whilst managing quality, value for money, and progress, all in line with contract terms and customer expectations. Carry out Joint surveys with expert witnesses for Scott schedules. Complete inspections and surveys you will carry out Damp Mould and Condensation Inspections and provide solutions that align with ombudsman recommendations (AWAABs Law). Prepare, arrange and distribute relevant information required by the internal legal team on request, including the section 20 notice, which relates to works being carried out and that which leaseholders will have to pay for, and disrepair works which are required to ensure the property is safe and suitable for our customers. Proactively identify and manage risks that may impact on areas of compliance, ensuring that the Compliance Manager is appropriately informed. The successful Building Surveyor will have: HNC or relevant Trade Qualification Experience within a similar role within a social housing organisation Driving license and access to a car for business use Be willing to undertake a DBS Please contact Chrissie at the Derby Office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
26/08/2025
Contract
Resident Liaison Officer Location: Whitchurch Rd, W11 4AT Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 20.86 per hour Job Ref: (phone number removed) Responsibilities Provide seamless and proactive resident liaison advice, delivering front-line housing services for the transformation of Lancaster West into a model estate. Offer information and support to tenants and leaseholders affected by major works, ensuring best value communication and consultation procedures. Support the refurbishment team by delivering multi-channel services including face-to-face, telephone, and email, ensuring timely and empathetic customer updates. Ensure effective administration, working with the Lancaster West Neighbourhood Team and Grenfell Housing Services to meet council policies, performance standards, and customer satisfaction requirements. Liaise with contractors, set standards for engagement with residents, and coordinate resident information packs and updates. Coordinate temporary or permanent re-housing of residents as necessary. Advise Project Managers on the effects of capital works on residents and assist leaseholders with service charge payments for major works. Secure satisfactory outcomes in disputes involving access to dwellings or other resident issues. Efficiently process insurance and other claims submitted by residents. Arrange and attend meetings, presentations, and exhibitions for residents, including working outside normal hours as required. Design and conduct social surveys prior to major projects and maintain a customer feedback/complaints procedure. Identify vulnerable residents and ensure adequate long-term provision for their needs. Maintain systems for reporting defects and regularly review and suggest improvements for resident communication procedures. Manage front-line communication platforms and ensure high-quality responses to residents. Support complaint investigations and ensure updates are shared with colleagues. Champion pilot projects to improve services for residents and support various project tasks as needed. Develop and maintain administrative and support systems, assisting with project work and record-keeping of meetings. Provide a caring and professional customer experience and explore innovative ways to gather resident feedback. Person Specification Understanding and commitment to Council policies on Equal Opportunity, Customer Care, and service delivery. GCSE pass in English and Maths or equivalent qualifications. Knowledge of the construction industry, site operations, health and safety matters, and current housing policy developments. Experience in social housing, local government, or customer-service environments, particularly with tenants and leaseholders undergoing major building works. Effective communication skills, both written and verbal, and the ability to maintain constructive relationships at all levels. Strong presentation, analytical, and problem-solving skills with the ability to plan work independently. Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word, and capable of creating spreadsheets and managing communications. Commitment to high-quality customer service and excellent organizational skills, including multi-tasking and prioritizing workloads. Ability to work as part of a team, with excellent interpersonal and networking skills to develop partnerships with staff and agencies. Excellent prioritization and negotiation skills, with the ability to work on own initiative. Passion for social housing as a public good and motivated to contribute to the recovery from the Grenfell Tower tragedy. Enthusiastic, conscientious, self-motivated, and willing to work outside office hours. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
Assistant Property Manager Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Essential: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tenant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Desirable: Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
29/01/2025
Full time
Assistant Property Manager Who are we? Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands. Galliard has a 4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction. With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer. The Position An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio. This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm. Duties include but are not limited to: Support the day-to-day maintenance of leasehold properties. Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property. Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants. Manage electronic data and emails and ensure all records are updated. Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents. Assist with site visits to ensure all buildings are in good order and complete site inspection reports. Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team. Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate. Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required. Maintain and update the approved contractors list. Maintain and update the purchase order system to ensure all expenditure is supported by a works order. Manage and upload compliance documents to Quooda. Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio. Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site. Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments. The Person The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria: Essential: Must have an understanding of new build residential and mixed-use developments. Previous experience operating as an Assistant Property Manager, Property Administrator or similar. Some understanding of the relevant Leasehold, Landlord and Tenant Act. Knowledge of budgets and accounts, including utility billing and apportionment. Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach. Demonstrable ability to build relationships and influence stakeholders at all levels. Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed. Exceptional administration skills, with strong attention to detail and accuracy. Excellent organisation, prioritisation, and time management skills. Desirable: Will be AIRPM Qualified or working towards AIRPM. An understanding and experience with multi-schedule budgets. The Benefits As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from: Competitive salary 24 days holiday plus bank holidays Life assurance Private health care Critical illness insurance Matching contribution pension scheme Discretionary salary and bonus review Employee assistance programme Discounted gym memberships Cycle to Work Scheme Discount portal Volunteering opportunities Sponsorship of professional qualifications and accreditation's
