Block Manager (Loughton)

• Lead the management of residential and mixed-use developments.
• Oversee service charge budgets, contractor performance, inspections.
• Act as the primary contact for residents and stakeholders

Block Property Manager - Job DescriptionSalary : Up to £60K+ (Negotiable for the right candidate) Locations : Either Greenwich or Loughton based About the Role our client is a long-established and highly respected property development and management group with a substantial portfolio spanning residential, mixed-use, commercial, and hospitality schemes across London and the surrounding regions. Their in-house property management division oversees a diverse portfolio of developments, ranging from high-rise and mixed-use buildings to high-end residential schemes, encompassing both private and affordable units. They are now seeking an experienced and motivated Block Property Manager to join their team, based at their office in Greenwich or Loughton. This is a full-time, office-based position. Working hours are Monday to Thursday, 9:00am-5:30pm, and Friday, 9:00am-5:00pm.The Position Reporting to a Senior Property Manager, you will work closely with an Assistant Property Manager, a Property Administrator, and the Service Charge Accounts team to ensure the smooth and efficient management of a portfolio of mixed-use residential developments. You will act as the primary point of contact for residents, contractors, and stakeholders, taking full ownership of day-to-day property management activities while supporting long-term planning, mobilisation of new schemes, and ensuring full compliance with statutory and leasehold obligations.Key ResponsibilitiesDay-to-Day Management

• Oversee the daily management and maintenance of leasehold properties within your portfolio.
• Conduct regular site inspections and produce detailed reports.
• Manage contractor relationships and oversee works, repairs, cleans, and emergency jobs.
• Attend and lead monthly resident surgeries, addressing issues and maintaining strong relationships.
• Draft and issue resident communications, newsletters, and updates.

Service Charge & Financial Management

• Collaborate with the Senior Property Manager and Accounts team on budgets, reconciliations, and payments.
• Prepare and review service charge budgets, monitor cashflow and expenditure, and report variances.
• Approve invoices and ensure compliance with procurement processes.

Major Works & Compliance

• Lead on Section 20 consultations and major internal/external works, liaising with surveyors and consultants.
• Review and sign off LPE1 forms and solicitor enquiries.
• Monitor internal systems and trackers to ensure accuracy and compliance.
• Attend procurement meetings with service providers to review KPIs, contracts, and compliance (e.g., M&E, insurance, utilities).
• Manage capital expenditure projects as required.

Team & Stakeholder Support

• Provide support to the wider property management team and cover for colleagues where required.
• Assist with the mobilisation of new schemes approaching practical completion.
• Support residents, leaseholders, and stakeholders with enquiries, ensuring timely and effective resolution.

The Ideal CandidateEssential

• Proven experience in leasehold property or block management, ideally across residential and mixed-use schemes.
• Strong understanding of new-build developments and leasehold legislation, including the Landlord & Tenant Act.
• Solid experience managing multi-schedule budgets and service charges.
• Excellent communication skills across written, telephone, and face-to-face interactions.
• Financially astute with knowledge of accounts, budgets, utility billing, and apportionment.
• TPI Level 3 Associate in Leasehold Management (or working towards).
• Full UK driving licence and access to your own vehicle.

Desirable

• TPI Level 4 (or studying towards).
• Experience managing direct reports.
• Knowledge of Right to Manage (RTM) processes and experience working with RTM companies.

Benefits My client offers a supportive, professional, and growth-focused working environment with a comprehensive benefits package, including:

• Competitive salary
• 24 days holiday plus bank holidays
• Life assurance
• Private healthcare
• Critical illness cover
• Pension with matching contributions
• Discretionary salary and bonus reviews
• Employee assistance programme
• Discounted gym memberships
• Cycle to Work Scheme
• Staff discount portal
• Volunteering opportunities
• Sponsorship of professional qualifications and accreditations