Office Administrator

Office Administrator

Location: Teddington, Greater London
Hours: 9am - 6pm, Monday - Friday
Salary: 27,000 - 30,000 Dependent on Experience
Holiday: 20 Days plus annual leave
Sector: Construction and Administration

Our client is a specialist partner to architects and contractors, delivering high-performance decking and cladding solutions for commercial and high-end residential projects across the UK. With over 30 years' experience, they combine technical expertise, premium materials, and in-house installation to provide a full design-to-delivery service that ensures quality, compliance, and standout finishes.

They are now looking to recruit and office administrator to manage the administrative function and support the site teams and management.

As an office administrator you be providing high-quality customer service by handling enquiries and processing orders. Along with coordinating with customers, suppliers, and internal teams to resolve queries efficiently. Manage sales and financial administration, including raising orders in Sage, issuing invoices and credit notes, maintaining the sales ledger, and completing reconciliations. Support overall business operations through accurate record-keeping, CRM updates in HubSpot, organising samples, and providing general administrative support where required.

Position Duties

• Handle inbound calls, process orders, respond to enquiries, and deliver a high standard of customer service.
• Coordinate with customers, suppliers, couriers, and internal teams to resolve queries efficiently.
• Accurately raise and manage sales orders in Sage, including product details, pricing, delivery information, and notes.
• Provide general administrative support and cover for team members as required.
• Prepare and issue invoices, credit notes, and supporting documentation.
• Complete monthly reconciliations for company credit cards and petty cash.
• Manage the sales ledger, including posting and reconciling daily receipts in Sage.
• Maintain well-organised digital records of orders, invoices, delivery notes, and statements.
• Code invoices and process timesheets in line with internal procedures.
• Update and track opportunities in HubSpot, including proactive quote follow-ups.
• Arrange and manage product sample requests.

Position Requirements

• Adaptability to changing priorities is required for the position, along with a 'can do' attitude.
• High level attention to detail is essential for this role.
• Clear, confident and articulate when speaking on the phone and over email with all stakeholders.
• Organised, reliable, and able to manage multiple tasks without losing track.
• Good IT skills (Outlook/Excel + willingness to learn systems quickly).
• Experience in Sage, office admin, order processing, or accounts admin would be preferred but my client is open to offering training for the right person.
• This is a fully office based position so the ability to reliably commute to the office based in Teddington in required.

Position Remuneration

• Salary from 27,000 to 30,000 depending on experience
• Regular office hours from 8am to 5pm, Monday to Friday
• Onsite Parking if required
• 20 Days Annual Leave plus 8 Bank Holidays
• Company Pension
• Friendly positive office atmosphere, where everyone collaborates at every opportunity.

This is an opportunity to join a growing business, providing a high quality service in specialist sector.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.