Senior Letting Negotiator/ Property Manager

Senior Lettings Negotiator / Property Manager

Full-time Permanent Whitley Bay

About the Role

The Senior Lettings Property Manager will join a dynamic, independent estate agency in the North East, known for delivering high-quality, personalised service to clients. The role involves managing a well-maintained portfolio of approximately 50 residential properties, ensuring compliance, proactive management, and exceptional customer service for landlords and tenants.

This is a hands-on position, suited to a professional who takes pride in detail and portfolio management. It is not a trainee role, nor is it a corporate, target-driven environment.

Key Responsibilities

• Negotiating rental offers with prospective tenants
• Day-to-day management of a residential property portfolio
• Ensuring full compliance with regulations (GSC, EICR, EPC, Right to Rent, etc.)
• Managing maintenance issues and relationships with contractors
• Handling lease renewals and rent reviews
• Monitoring arrears and supporting resolution
• Delivering clear, professional communication to landlords and tenants

The Senior Lettings Property Manager will work within a supportive team and report to the Operations Manager. The portfolio is stable, organised, and well-managed.

Candidate Profile

The ideal candidate will:

• Possess strong knowledge of lettings compliance and current legislation
• Be calm, organised, and solution-focused
• Take ownership and act proactively
• Value quality over quantity in portfolio management
• ARLA qualification is welcomed but not essential if experience is strong

What the Role Offers

• Competitive salary of £26,500-£28,500 depending on experience
• A stable, established portfolio
• A professional and supportive working environment
• Opportunity to undertake a recognised lettings qualification after 12 months' service
• Potential to grow the lettings function with associated commission
• A role that emphasises high standards and professional pride

This position is focused on managing a portfolio effectively rather than managing a team.

Working Hours

• Monday - Friday: 9:30 am - 5:30 pm
• Occasional Saturdays: 9:00 am - 4:00 pm

Location: In person, Whitley Bay

Salary: £26,500 - £28,500 per year