Facilities Coordinator (Retail)

An exciting opportunity for a Facilities Coordinator to join a leading retail company. You will play a key role in maintaining a large property portfolio ensuring delivery of hard and soft services requirements that impact day-to-day operations, health & safety, and cost control.

Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business.

This is an office based with 1-2 days travelling to stores across the UK.

Roles & Responsibilities

• Manage planned and reactive maintenance for hard and soft services.
• Liaison with stores, contractors, suppliers, and internal departments.

• Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements.
• Maintain control of budgets, monitoring expenditure and reporting regularly.

• Organise works with contractors and support project works as required.
• Assist with store closures and new site acquisitions.

• Work on CAFM Portal system, assessing and triaging tickets.
• Take and make calls on the Facilities mobile, where you will be allocated a region to look after.

• Build strong relationships with store teams, contractors, and the Facilities team.

• Conduct regular site audits to conduct safety, compliance and contractor checks
• Verify compliance documents are accessible and up to date on ARMS and in-store.

Skills And Qualifications

• Previous experience in a Facilities Coordinator role ideally within the retail sector
• Experience working within a team.
• IOSH / NEBOSH Certification
• Experience using CAFM systems and managing external contractors / service providers
• Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment

Salary / Package

• 30,000
• 25 days holiday
• Pension Contribution
• Flexible working
• Access to retail discounts

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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