Resident Liaison Officer

We are currently recruiting for a Resident Liaison Officer (RLO) to support works across residential properties in the Cambridge area.

This is an excellent opportunity to join a long-term programme, offering strong stability on a temp-to-perm basis.

As a Resident Liaison Officer, you will act as the key link between residents and the site team, ensuring residents are kept informed throughout works being carried out to their homes.

Key responsibilities include:

• Acting as the main point of contact for residents during works

• Keeping residents informed of project timelines and any disruptions

• Managing resident queries, concerns, and complaints professionally

• Arranging access to properties where required

• Supporting the site team to ensure works run smoothly with minimal disruption

• Maintaining accurate records of resident interactions and visits

• Previous Resident Liaison Officer experience would be beneficial but not essential

• Strong communication and interpersonal skills

• Empathetic and confident dealing with residents in occupied properties

• Organised and able to manage multiple residents and tasks

• Full UK driving licence and willingness to travel between properties is essential

• £19.05per hour (Umbrella) or £14.34per hour PAYE.

If you re interested in this role or would like to find out more, please apply or get in touch for further information.