Business Rates Administrator

  • Western Trading Group
  • City, Birmingham
  • 06/03/2026
Full time Real Estate

Job Description

The Role:

  • Verification of rates bills issued by billing authorities
  • Management of rates email inboxes
  • Provide billing authorities with lease agreements if properties are occupied and mitigate rates on vacant properties through available methods
  • Effectively manage rates across vacant properties
  • Maintain and regularly update our rates spreadsheets and keep accurate records of rates across the portfolio
  • Update property management systems and databases with relevant information
  • Handle rates queries and disputes with billing authorities
  • Liaise closely with the asset, property and valuations managers to align business rates strategy
  • Any other duties that will ensure the smooth running of the rates department
  • Training will be given in areas where required

The Ideal Candidate:

  • Candidate should ideally have 1-2 years experience in business rates but not essential
  • Strong organisational skills and attention to detail
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy in record keeping
  • Time management and ability to prioritise multiple tasks
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Ability to work independently and as part of a team
  • Professional phone etiquette and email communication

About Us:

We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management.

Benefits:

- On-site parking

- Gym membership

- Company pension