Western Trading Group

4 job(s) at Western Trading Group

Western Trading Group City, Birmingham
11/08/2026
Full time
About the Company We are a well-established commercial property group with over 40 years of experience, managing a diverse portfolio of commercial properties. We are looking for a motivated and organised Credit Controller to join our team in Birmingham City Centre. This is an excellent opportunity for someone with credit control or accounts experience who is looking to develop their career within the commercial property sector. The Role The successful candidate will be responsible for managing rent, service charge and utility collections across a portfolio of commercial properties. You will manage relationships with a variety of commercial tenants, monitor outstanding debts and ensure payments are collected accurately and on time. The role will involve reconciling tenant payments against the accounts system, maintaining accurate tenant ledgers and ensuring financial information from tenancy agreements is correctly recorded. You will also prepare and issue invoices, statements and payment reminders, administer Direct Debit collections and produce regular cash collection and debt reports. You will work closely with the property and management teams regarding tenant accounts, repairs, maintenance issues and non-payment. Where necessary, you will assist with escalating outstanding debts, including instructing third-party debt collection agencies and issuing legal correspondence. Key Responsibilities Managing rent, service charge and utility collections. Maintaining accurate tenant accounts and reconciling payments. Issuing invoices, statements and payment reminders. Monitoring arrears and proactively chasing outstanding balances. Managing tenant account relationships and payment arrangements. Maintaining tenancy and financial records. Liaising with property management regarding arrears and tenant issues. Assisting with third-party debt recovery and legal proceedings. Producing credit control and cash collection reports. Skills & Experience The ideal candidate will have previous experience in credit control, accounts receivable or debt collection , ideally within a commercial property environment. You will need excellent written and verbal communication skills, as the role involves dealing confidently and professionally with tenants regarding outstanding payments. Good working knowledge of Excel and Word is required, together with an understanding of basic accounting and debt collection procedures. Experience with QuickBooks, Re-Leased or similar accounting/property management software would be advantageous. You should be highly organised, accurate and comfortable working to payment deadlines. The ability to manage multiple accounts, prioritise workload and have professional but firm conversations regarding overdue payments is essential. What We Offer Competitive salary Free parking Career progression opportunities A stable position within an established commercial property group Professional and friendly working environment
Western Trading Group City, Birmingham
10/08/2026
Full time
Salary: From 30,000.00 to 40,000.00 per annum (Depending on experience) Location: B19, Birmingham, UK Requirements: A Full UK Driving License, with access to a vehicle during working hours. We are seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operations, maintenance and performance of our commercial portfolio. This role is ideal for someone who is organised, proactive and comfortable working both in the office and on the road. Duties Manage day-to-day property operation, tenant relations and reactive maintenance. Oversee and manage Planned Preventative Maintenance (PPM) programmes. Prepare, manage and reconcile service charge budgets. Manage and coordinate rent reviews, including monitoring review dates, gathering relevant market evidence and preparing rent review proposals. Manage the letting of vacant units, including marketing, responding to enquiries, arranging and conducting property viewings where required. Source, evaluate and obtain quotes from contractors for repairs, maintenance and improvement works. Develop and implement project management plans for property upgrades or renovations, including scheduling and resource allocation. Coordinate with contractors to schedule and supervise works, ensuring quality standards and timely completion. Carry out regular property inspections, documenting conditions, identifying maintenance needs and preparing inspection reports. Locate, identify and investigate meters on-site. Transport materials, keys and documents between properties, suppliers and contractors as required. About Us: We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management. We are seeking a proactive, highly organised and hands-on Assistant Property Manager to keep our commercial properties running smoothly! You'll handle day-to-day operations, maintenance and compliance, while driving occupancy and rental income. Benefits: - On-site parking - Gym membership - Company events - Company pension
Western Trading Group City, Birmingham
06/08/2026
Full time
Job Specification The Insurance & Property Marketing Administrator is responsible for managing the company's commercial property insurance portfolio, coordinating insurance claims and maintaining accurate records. The role also leads on external property marketing by managing property listings, website content, and social media presence to promote the company's commercial property portfolio. This is a varied role requiring excellent organisational skills, strong attention to detail, and the ability to balance administration with creative marketing responsibilities. Key Responsibilities Insurance Administration Insurance Policy Management Manage the company's commercial property insurance portfolio. Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance Maintain accurate insurance schedules and renewal records. Liaise with insurance brokers regarding policy changes and renewals. Claims Management Manage insurance claims from notification through to settlement. Handle claims including property damage, third-party liability & injury claims. Prepare and submit supporting documentation. Liaise with insurers, loss adjusters, brokers and internal departments. Maintain accurate claim records and provide regular progress updates. Record Management Maintain insurance records using Microsoft Excel and SharePoint. Ensure policy documents and claims files are accurate, complete and easily accessible. Property Marketing Property Listings Manage the company's Rightmove account & upload new commercial property listings & emend existing listings. Produce accurate, engaging property descriptions. Ensure all listing information remains current and and accurate Website Management Maintain company website(s). Upload new property acquisitions promptly Update available property listings. Social Media Manage company social media channels. Promote new property acquistions, availble units & company news. Create engaging content to maximise visibility and enquiries. Monitor trends and recommend new marketing opportunities General Responsibilities Maintain accurate electronic records. Work closely with Property Management, Finance and Accounts teams. Prioritise workload to meet deadlines. Handle confidential information appropriately. Provide administrative support as required. Assist with continuous improvement of internal processes. Person Specification Skills & Experience Excellent organisational and administrative skills. Strong attention to detail and accuracy. Confident using Microsoft 365, particularly in Excel, Word & SharePoint. Excellent written and verbal communication skills. Ability to manage multiple tasks simultaneously. Able to work independently and use initiative Strong problem-solving skills. Previous experience within commercial property, facilities management or insurance administration. Experience handling insurance claims & commercial insurance. Experience managing property listings on Rightmove or similar platforms. Experience maintaining websites and social media pages. Experience using QuickBooks or other accounting software.
Western Trading Group City, Birmingham
05/08/2026
Full time
Job Specification The Insurance & Property Marketing Administrator is responsible for managing the company's commercial property insurance portfolio, coordinating insurance claims and maintaining accurate records. The role also leads on external property marketing by managing property listings, website content, and social media presence to promote the company's commercial property portfolio. This is a varied role requiring excellent organisational skills, strong attention to detail, and the ability to balance administration with creative marketing responsibilities. Key Responsibilities Insurance Administration Insurance Policy Management Manage the company's commercial property insurance portfolio. Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance Maintain accurate insurance schedules and renewal records. Liaise with insurance brokers regarding policy changes and renewals. Claims Management Manage insurance claims from notification through to settlement. Handle claims including property damage, third-party liability & injury claims. Prepare and submit supporting documentation. Liaise with insurers, loss adjusters, brokers and internal departments. Maintain accurate claim records and provide regular progress updates. Record Management Maintain insurance records using Microsoft Excel and SharePoint. Ensure policy documents and claims files are accurate, complete and easily accessible. Property Marketing Property Listings Manage the company's Rightmove account & upload new commercial property listings & emend existing listings. Produce accurate, engaging property descriptions. Ensure all listing information remains current and and accurate Website Management Maintain company website(s). Upload new property acquisitions promptly Update available property listings. Social Media Manage company social media channels. Promote new property acquistions, availble units & company news. Create engaging content to maximise visibility and enquiries. Monitor trends and recommend new marketing opportunities General Responsibilities Maintain accurate electronic records. Work closely with Property Management, Finance and Accounts teams. Prioritise workload to meet deadlines. Handle confidential information appropriately. Provide administrative support as required. Assist with continuous improvement of internal processes. Person Specification Skills & Experience Excellent organisational and administrative skills. Strong attention to detail and accuracy. Confident using Microsoft 365, particularly in Excel, Word & SharePoint. Excellent written and verbal communication skills. Ability to manage multiple tasks simultaneously. Able to work independently and use initiative Strong problem-solving skills. Previous experience within commercial property, facilities management or insurance administration. Experience handling insurance claims & commercial insurance. Experience managing property listings on Rightmove or similar platforms. Experience maintaining websites and social media pages. Experience using QuickBooks or other accounting software.