Business administrator/scheduler

Maintenance Business Administrator / Scheduler

Location: Cambridge
Job Type: Full-Time, Permanent
Salary: £28,000 - £32,000per annum

About Us

We are working with a well-established building services company based in Cambridge, delivering maintenance and refurbishment solutions across commercial and residential properties. Due to continued growth, we are seeking an organised and proactive Maintenance Business Administrator / Scheduler to join their busy office team.

This is a key role within the business, ensuring engineers are effectively scheduled and client service levels are consistently maintained.

The Role

As Maintenance Business Administrator / Scheduler, you will be responsible for coordinating maintenance works, liaising with clients and engineers, and ensuring the smooth day-to-day running of service operations.

Key Responsibilities

• Scheduling and coordinating engineers for planned and reactive maintenance works
• Managing diaries and optimising workloads to maximise efficiency
• Acting as the first point of contact for client enquiries via phone and email
• Logging jobs onto internal systems and raising work orders
• Monitoring job progress and ensuring completion within SLA timeframes
• Ordering materials and liaising with suppliers when required
• Preparing quotations and processing invoices
• Maintaining accurate records and updating internal databases
• General administrative support to the management team

Requirements

• Previous experience in a scheduling, service coordination, or maintenance administration role (preferred)
• Experience within building services, facilities management, or construction (desirable)
• Strong organisational and time management skills
• Ability to prioritise workloads in a fast-paced environment
• Excellent communication and customer service skills
• Good IT skills (Microsoft Office; experience with job management systems advantageous)
• High attention to detail and problem-solving ability

Application Process: If you would like more information on this position of a Business Administrator / Scheduler or any other vacancy, please email your current CV through to (url removed) or call Charlotte on

(phone number removed)