Property Services Manager

Property Services Manager - 6-Month Fixed Term Contract

MUST CURRENTLY HOLD AN ENHANCED DBS

Location: Fulham base, with travel across multiple sites

Hours: Full-time, Monday-Friday

Salary: £50,000 per annum + benefits

An excellent opportunity has arisen for an experienced Property Services Manager to join a respected housing organisation supporting vulnerable ex-Service personnel. This role will lead the delivery of high-quality property management services across multiple schemes, ensuring safety, compliance, and exceptional resident experience.

The Role

You will be responsible for managing all day-to-day property services functions, including repairs, planned maintenance, voids, compliance, health & safety, and contractor management. You will lead a small Property Services Team, providing direction, performance management, and professional support.

This role plays a key part in ensuring housing schemes are safe, well-maintained, and delivered to the high standards expected by residents.

Key Responsibilities

• Lead, develop, and manage the Property Services Team, including one-to-ones and performance reviews
• Oversee day-to-day repairs, planned and cyclical maintenance, voids, defects and communal area management
• Manage contractor relationships, ensuring compliance, KPIs, and service quality
• Maintain high levels of property compliance across gas, electrical, fire, water, lifts, asbestos, and other safety areas
• Lead on void management, including inspections, specifications, and ensuring turnaround targets are met
• Monitor and manage property services budgets and expenditure
• Contribute to the delivery and handover of new developments, including defects management
• Produce clear management information, reports, and KPI updates
• Engage residents effectively, ensuring communication and participation in service decisions
• Ensure policies, procedures, and systems are compliant, up to date, and reflective of best practice
• Work collaboratively with internal teams, external partners, and contractors

About You

• Minimum five years' experience in property management within housing associations, local authorities, or similar
• At least three years' staff management experience
• Strong knowledge across repairs, maintenance, voids, compliance and asset management
• Understanding of supported housing, regulatory frameworks, and statutory obligations
• Confident managing budgets, contractors, performance and service standards
• Clear, professional communicator with a strong customer-focused approach
• Able to work flexibly, prioritise effectively and deliver high-quality work

Relevant professional membership (e.g., RICS) or equivalent experience is desirable.

What's on Offer

• Competitive salary and benefits
• Meaningful work supporting vulnerable veterans
• Opportunity to lead service improvements and deliver high-quality housing management