Job Description
Operations Manager Social Housing Refurbishment & Maintenance
Location: Eastbourne (East Sussex)
Salary: £90,000 £100,000 (including car allowance) + 10% bonus + private
healthcare
Sector: Social Housing Repairs & Maintenance Voids
Start: Immediate/ASAP
Operations Manager required for a leading UK main contractor delivering long-term Social Housing repairs and maintenance contracts in Eastbourne.
This is a senior leadership role overseeing a pure R&M contract (50% voids, 50% repairs & maintenance) with secured work for up to nine years, valued at over £15m. No roofing programmes, no major window schemes, minimal scaffolding this is core internal and planned maintenance delivery.
You will take full operational control of the contract, managing:
- Two Contracts Managers
- Six Supervisors
- 60 Direct Operatives
- Commercial team of four
This is not a scheduling role. You must understand how to drive margin, control cost, manage KPIs and deliver profitable contracts within Social Housing frameworks. Commercial awareness is non-negotiable.
The Role
- Full operational leadership of Social Housing repairs and maintenance and voids contracts
- Drive performance across void turnaround, planned works and day-to-day maintenance
- Manage operational teams while working closely with the commercial function
- Ensure KPIs, SLAs and client expectations are consistently exceeded
- Protect and improve contract margin
Requirements
- Proven experience in Social Housing repairs & maintenance
- Strong background across voids, planned maintenance and internal refurbishment / repairs
- Track record of delivering profitable R&M contracts
- Commercially astute, KPI driven and performance focused
- Currently an Operations Manager or Senior Contracts Manager ready to step up
Package
- £90,000 £100,000 (including car allowance)
- Up to 10% bonus
- Bupa family healthcare
- Long-term secured work stream
This is a genuine long-term opportunity with stability, scale and autonomy.
If you are commercially sharp, operationally strong and understand Social Housing R&M inside out, this role will suit you.
