3 jobs found

Regional Commercial Manager 100,000 - 110,000 per annum + Package Southeast England (Hybrid Agile with travel across regional contracts) Reactive Repairs, Voids, Damp & Mould, Legal Disrepair, & Planned Works 50m Annual Turnover Business Unit Reporting to Commercial Director The Opportunity: Regen Solutions are representing a rapidly expanding, market-leading Tier 1 Main Contractor with an exceptional reputation for operational delivery, innovation, and sustainable growth across the UK built environment. As their social housing and property services division continues its steep growth trajectory, they are securing high-value, long-term frameworks with top-tier Registered Providers and Local Authorities across the Southeast. To support this rapid expansion, they are seeking an ambitious, high-performing Regional Commercial Manager to take end-to-end commercial ownership of a dynamic 50m regional portfolio spanning the Southeast of England. The Role: As a senior commercial leader in our regional executive structure, you will hold ultimate commercial accountability for a diverse mix of term-service contracts across the Southeast. Your remit will cover high-volume reactive maintenance, void turnarounds, damp & mould remediation strategies, legal disrepair claims, and planned capital upgrades . You will lead, build, and scale a multi-disciplinary commercial team while driving margin growth, optimising commercial risk, and ensuring best practice delivery across all contract streams in a fast-paced environment. Key Responsibilities: Commercial Leadership & Team Scale: Lead, mentor, and grow a regional team of Managing, Senior, and Quantity Surveyors across the Southeast, fostering a high-performance, accountable commercial culture. Full P&L Accountancy ( 50m): Deliver rigorous financial management, including accurate CVR (Cost Value Reconciliation) reporting, WIP management, cash-flow optimisation, and profit-margin enhancement across all active regional schemes. Multi-Work stream Governance: Oversee complex pricing and valuation models tailored to high-volume/low-value reactive repairs (NHF SORs, target cost, open-book) alongside planned work programs and specialist remediation scopes. Southeast Client Partnerships: Serve as the primary senior commercial contact for Director-level stakeholders across Southeast housing associations and local authorities, ensuring collaborative partnerships, smooth pain/gain mechanisms, and successful annual indexation negotiations. Strategic Procurement & Supply Chain: Direct regional supply chain strategies across the Southeast to ensure competitive pricing, sustainable subcontractor capacity, and strict alignment with Tier 1 quality and safety standards. Work Winning & Growth: Collaborate closely with our Bid and Pre-Construction teams on strategic Southeast tenders, leveraging regional cost insights to win profitable new business and scale the portfolio beyond 50m. What We Are Looking For: Tier 1 / Major Contractor Experience: Proven track record as a Commercial Manager or Regional Commercial Manager overseeing 30m- 50m+ portfolios within a large-scale Main Contractor or Specialist Service Provider. Social Housing Expertise: Deep commercial fluency in social housing maintenance contracts (M3NHF, JCT, NEC3/4, TPC2005/TAC-1) across reactive repairs, voids, and planned works. Regional Mobility: Willingness and ability to travel across contracts and regional hubs in the Southeast of England. Specialist Risk Knowledge: High level of competence in managing commercial risk and scope management around legal disrepair, damp, and mould. Strategic & Financial Acumen: Advanced financial modelling, negotiation skills, and a strong track record of driving margin improvements across high-volume contracts. Qualifications: Degree in Quantity Surveying, Commercial Management, or equivalent. Professional chartership ( MRICS or MCIOB ) is highly desirable. Reward Package Base Salary: 100,000 - 110,000 per annum Car Allowance / Executive Company Vehicle High-Yield Annual Bonus Scheme (Performance-related) Executive Pension Contribution & Private Family Healthcare 26+ Days Annual Leave + Bank Holidays Flexible / Hybrid working structure balanced with Southeast regional coverage Accelerated career path to Commercial Director as our Southeast footprint continues to scale How to Apply Ready to lead a 50m commercial region for a top-tier main contractor? Submit your CV along with a summary of your commercial experience managing multi-work stream social housing portfolios in the UK. Regional Commercial Manager 100,000 - 110,000 per annum + Package Southeast England (Hybrid Agile with travel across regional contracts) Reactive Repairs, Voids, Damp & Mould, Legal Disrepair, & Planned Works

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.

The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.