Housing Services Administration Assistant

Salary £27,300

Location Hybrid - Milton Keynes

As a Housing Services Administration Assistant at Amplius, you ll provide essential support to help deliver an efficient, customer-focused service while contributing to both team and regional priorities. This is an excellent opportunity to make a real difference in the communities we serve. If you re proactive, organised, and enjoy working as part of a team, this could be the perfect role for you.

Salary: £27,300 per year

Contract: Permanent

Your week: 36.25 hours (Monday to Friday 8.45am 5pm)

Location: Hybrid, with a weekly presence in our Milton Keynes office

Snapshot of your role

• Provide effective administrative support across Housing, Community Safety and Allocations, including updating customer records and managing noise app recordings.

• Support key processes such as starter tenancy conversions, compliance access checks, and the letting of empty homes.

• Prepare and manage documents for the Office of Public Trustee, including monitoring associated payments.

• Maintain alerts and information across internal systems and external portals, ensuring tasks are monitored, completed and assigned appropriately.

• Handle a range of administrative tasks such as raising purchase orders, processing BACS requests, organising meetings and taking minutes.

• Assist with customer consultations and related communications, as well as supporting team projects and objectives as required.

What we re looking for

• Good literacy, numeracy and IT skills (confident using Outlook, Word, Excel Teams)

• Well-organised and self-driven, with clear and accurate written and verbal communication.

• Able to work collaboratively with colleagues across departments to support consistent ways of working.

• A positive representative of Amplius, demonstrating professionalism and acting as a role model within the Housing & Healthy Communities Team.

• Resilient and adaptable, able to remain effective under pressure and manage competing priorities.

Please read the attached Job Description before applying so you get the full scope of the role.

Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: 4 March

Phone screening: 10 March

Interviews: 16 March

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.