Job Description
Senior Planner Social Housing (Ealing)
Location: Ealing
Pay: £18.25 per hour
We are looking for an experienced Senior Planner to join a busy social housing environment in Ealing, supporting a local authority housing contract.
You will be responsible for leading and managing a small planning team of 3 planners, ensuring the efficient scheduling of works, high levels of customer service and strong operational performance.
Key responsibilities:
Manage, support and develop a team of 3 planners
Oversee daily scheduling and allocation of repairs and maintenance works
Ensure appointments are planned efficiently and in line with service level agreements
Monitor workloads, performance and productivity of the planning team
Act as the main point of escalation for complex scheduling or resident issues
Work closely with operational and management teams to support service delivery
Produce reports and contribute to performance reviews
Essential requirements:
Previous experience in a senior or supervisory planning role
Proven experience managing staff
Background within social housing, repairs and maintenance, or property services
Strong organisational and problem-solving skills
Confident using scheduling and planning systems
Ability to work in a fast-paced, customer-focused environment
This is an excellent opportunity for an experienced planner looking to step into, or continue in, a leadership role within a social housing setting.
