Housing Officer

Job Type: Housing Officer
Location: Leicestershire Area
Contrat: Temp
Hours: 36.25 per week
Contract: Monday-Friday
Location: Office-based with community visits

Salary:

• £15.95 - £16.94 per hour PAYE
• £19.86 - £21.09 per hour LTD / Umbrella

We're currently recruiting an experienced Housing Officer to join a busy Housing Management team on a temporary contract. This is a fantastic opportunity for a confident professional who enjoys working in the community, managing their own patch, and making a real difference to residents.

You'll manage a defined neighbourhood, working closely with tenants to ensure tenancy conditions are met, rent accounts are monitored, and communities remain safe, inclusive, and well-maintained.
Key duties include:

• Managing a neighbourhood patch and building strong tenant relationships
• Investigating tenancy breaches, nuisance, and anti-social behaviour
• Monitoring rent arrears and taking early intervention action
• Completing home visits, estate inspections, and property checks
• Gathering evidence and attending court where required
• Carrying out tenancy reviews, inspections, and housing management tasks
• Working collaboratively with internal teams and external partners

What We're Looking For

• Proven experience in Housing Management / Housing Officer roles
• Strong knowledge of tenancy management and neighbourhood services
• Confident handling rent arrears, ASB, and enforcement action
• Ability to work independently and manage a varied caseload
• Full UK driving licence and ability to travel independently
• Customer-focused, organised, and proactive approach