PROPERTY MANAGER Location: North London Salary: £35,000 - 45,000 (dependent on experience) Work Arrangement: Office based with site visits The Opportunity: We're working with a well-established property management firm to recruit a professional and proactive Property Manager to oversee a mixed residential portfolio across North and North West London. This is an excellent opportunity for an experienced manager who enjoys building strong client relationships, coordinating contractors, and maintaining high standards of service delivery. You'll be responsible for the operational management of multiple residential blocks, ensuring compliance, effective communication with leaseholders and freeholders, and timely maintenance of all properties under your care. The Role: The Property Manager will take ownership of their portfolio, providing an efficient, transparent, and client-focused management service. You'll be supported by in-house accounts and admin teams and will play a key role in ensuring your developments are safe, compliant, and well-maintained. Key Responsibilities: Prepare annual service charge budgets in line with management agreements. Oversee insurance claims and liaise with brokers and loss adjusters. Carry out regular site inspections to ensure high-quality services and identify maintenance or health and safety issues. Coordinate contractors and monitor performance across maintenance and cleaning contracts. Ensure compliance with all statutory health and safety requirements. Build and maintain proactive relationships with clients, residents, and directors. Respond promptly to leaseholder and freeholder enquiries. Liaise with other team members to ensure smooth portfolio management. Attend client meetings, AGMs, and residents' meetings as required. The Person: We're seeking a confident, organised, and communicative Property Manager who enjoys taking ownership of their portfolio. You'll combine strong technical knowledge with a personable approach and the ability to juggle multiple priorities effectively. Skills & Experience: Proven experience in residential block management. Excellent organisation and communication skills. Strong attention to detail and the ability to manage competing deadlines. Confident using property management software and Microsoft Office. IRPM qualification (or working towards) desirable. A professional and service-oriented approach when dealing with clients and residents. Additional Information: Established, supportive property management business. Stable, long-term portfolio with engaged clients. IRPM and ARMA training support available.
03/03/2026
Full time
PROPERTY MANAGER Location: North London Salary: £35,000 - 45,000 (dependent on experience) Work Arrangement: Office based with site visits The Opportunity: We're working with a well-established property management firm to recruit a professional and proactive Property Manager to oversee a mixed residential portfolio across North and North West London. This is an excellent opportunity for an experienced manager who enjoys building strong client relationships, coordinating contractors, and maintaining high standards of service delivery. You'll be responsible for the operational management of multiple residential blocks, ensuring compliance, effective communication with leaseholders and freeholders, and timely maintenance of all properties under your care. The Role: The Property Manager will take ownership of their portfolio, providing an efficient, transparent, and client-focused management service. You'll be supported by in-house accounts and admin teams and will play a key role in ensuring your developments are safe, compliant, and well-maintained. Key Responsibilities: Prepare annual service charge budgets in line with management agreements. Oversee insurance claims and liaise with brokers and loss adjusters. Carry out regular site inspections to ensure high-quality services and identify maintenance or health and safety issues. Coordinate contractors and monitor performance across maintenance and cleaning contracts. Ensure compliance with all statutory health and safety requirements. Build and maintain proactive relationships with clients, residents, and directors. Respond promptly to leaseholder and freeholder enquiries. Liaise with other team members to ensure smooth portfolio management. Attend client meetings, AGMs, and residents' meetings as required. The Person: We're seeking a confident, organised, and communicative Property Manager who enjoys taking ownership of their portfolio. You'll combine strong technical knowledge with a personable approach and the ability to juggle multiple priorities effectively. Skills & Experience: Proven experience in residential block management. Excellent organisation and communication skills. Strong attention to detail and the ability to manage competing deadlines. Confident using property management software and Microsoft Office. IRPM qualification (or working towards) desirable. A professional and service-oriented approach when dealing with clients and residents. Additional Information: Established, supportive property management business. Stable, long-term portfolio with engaged clients. IRPM and ARMA training support available.
Property Manager / Portfolio Manager (Residential) Location: North London Salary: £34,000 - £36,000 + KPI's plus Co Car Hours: Monday to Friday, 9:15am - 5:30pm We are seeking an experienced Residential Property Manager to oversee a large residential portfolio on behalf of a small number of key clients, including a local authority. The portfolio consists mainly of older residential properties that require ongoing cosmetic works and updated compliance. This role suits someone practical, organised, and confident managing day-to-day issues while keeping costs under control. You will be the main point of contact for landlords, tenants, contractors, and internal teams, ensuring rent collection, compliance, and maintenance are managed efficiently. Portfolio Approx. 200 residential units Supporting around 1-3 key clients Property types include: Blocks of flats/Studios Older properties requiring cosmetic improvement and compliance updates Some mixed-use buildings (shops with residential above) Tenancies primarily on ASTs Some tenants pay rent directly to the landlord Key Responsibilities Full management of a residential property portfolio Rent collection and arrears management Preparation of monthly landlord reports Acting as the main reporting contact for landlords Managing evictions where required, in line with legislation Ensuring all properties are compliant with current regulations Managing catch-up compliance works for older properties Overseeing maintenance and cosmetic works Obtaining quotes and managing contractors Controlling costs and working within budgets Liaising closely with internal rents and lettings teams Managing a portfolio of approx. 15-20 sites/buildings What We're Looking For Proven experience in residential property management Strong understanding of ASTs and landlord & tenant legislation Good working knowledge of property maintenance Experience managing older properties and remedial works Confident communicator with landlords, tenants, and contractors The Package Salary: £34,000 - £36,000 KPI-based bonus: up to £5,000 per year Monday to Friday, 9:15am - 5:30pm 28 days holiday Company car Free parking
03/03/2026
Full time
Property Manager / Portfolio Manager (Residential) Location: North London Salary: £34,000 - £36,000 + KPI's plus Co Car Hours: Monday to Friday, 9:15am - 5:30pm We are seeking an experienced Residential Property Manager to oversee a large residential portfolio on behalf of a small number of key clients, including a local authority. The portfolio consists mainly of older residential properties that require ongoing cosmetic works and updated compliance. This role suits someone practical, organised, and confident managing day-to-day issues while keeping costs under control. You will be the main point of contact for landlords, tenants, contractors, and internal teams, ensuring rent collection, compliance, and maintenance are managed efficiently. Portfolio Approx. 200 residential units Supporting around 1-3 key clients Property types include: Blocks of flats/Studios Older properties requiring cosmetic improvement and compliance updates Some mixed-use buildings (shops with residential above) Tenancies primarily on ASTs Some tenants pay rent directly to the landlord Key Responsibilities Full management of a residential property portfolio Rent collection and arrears management Preparation of monthly landlord reports Acting as the main reporting contact for landlords Managing evictions where required, in line with legislation Ensuring all properties are compliant with current regulations Managing catch-up compliance works for older properties Overseeing maintenance and cosmetic works Obtaining quotes and managing contractors Controlling costs and working within budgets Liaising closely with internal rents and lettings teams Managing a portfolio of approx. 15-20 sites/buildings What We're Looking For Proven experience in residential property management Strong understanding of ASTs and landlord & tenant legislation Good working knowledge of property maintenance Experience managing older properties and remedial works Confident communicator with landlords, tenants, and contractors The Package Salary: £34,000 - £36,000 KPI-based bonus: up to £5,000 per year Monday to Friday, 9:15am - 5:30pm 28 days holiday Company car Free parking
The Opportunity A well-established and highly regarded managing agent is looking to appoint a Senior Property Manager to oversee a high-end prime portfolio in Hertfordshire. This is a stable, well-supported environment where Property Managers are backed by strong internal teams, allowing you to focus on delivering a high standard of client and portfolio management. The Role You will take full ownership of a prime residential portfolio, managing key client relationships, overseeing on-site staff, and ensuring high-risk buildings are managed safely and compliantly. This position suits an experienced Senior PM who is confident operating autonomously and comfortable advising clients at a senior level. Key Responsibilities Full management of a high-end residential portfolio Oversight and management of High-Rise Residential Buildings (HRBs) Direct management and support of on-site staff Chairing client meetings and providing clear professional advice Managing compliance, building safety and operational standards Working closely with internal teams to ensure smooth delivery across the portfolio The Person ATPI or MTPI qualified (essential) Minimum 5 years' experience in residential block management Strong background managing HRBs Experience overseeing on-site staff and contractors Confident communicator with strong client-facing skills Organised, proactive and comfortable working independently
03/03/2026
Full time
The Opportunity A well-established and highly regarded managing agent is looking to appoint a Senior Property Manager to oversee a high-end prime portfolio in Hertfordshire. This is a stable, well-supported environment where Property Managers are backed by strong internal teams, allowing you to focus on delivering a high standard of client and portfolio management. The Role You will take full ownership of a prime residential portfolio, managing key client relationships, overseeing on-site staff, and ensuring high-risk buildings are managed safely and compliantly. This position suits an experienced Senior PM who is confident operating autonomously and comfortable advising clients at a senior level. Key Responsibilities Full management of a high-end residential portfolio Oversight and management of High-Rise Residential Buildings (HRBs) Direct management and support of on-site staff Chairing client meetings and providing clear professional advice Managing compliance, building safety and operational standards Working closely with internal teams to ensure smooth delivery across the portfolio The Person ATPI or MTPI qualified (essential) Minimum 5 years' experience in residential block management Strong background managing HRBs Experience overseeing on-site staff and contractors Confident communicator with strong client-facing skills Organised, proactive and comfortable working independently
We're partnering with a values-led organisation to appoint an experienced Property & Maintenance Manager to take ownership of Health & Safety compliance, contractor performance, and the long-term condition of a diverse residential portfolio. This is a role for someone who enjoys real accountability, ensuring properties are safe, compliant, well-maintained, and future-ready while also playing a key role in shaping sustainability. You'll work closely with senior leadership, influence strategic decisions, and see the direct impact of your work on residents and communities. As the Property & Maintenance Manager, you will be: Leading Health & Safety & Compliance Taking full responsibility for delivering 100% Health & Safety compliance across the portfolio. Managing statutory and non-statutory compliance, contractor controls, and robust documentation and monitoring processes. Acting as a trusted technical partner to senior leadership on all H&S and property matters. Managing Contracts & Value for Money Specifying, tendering, and procuring maintenance and servicing contracts in line with procurement policy. Managing frameworks and service agreements to ensure quality, compliance, and strong value for money. Verifying completed works, variations, and invoices to ensure accuracy and transparency. Ensuring effective out-of-hours and emergency repair arrangements are always in place. Overseeing Property Condition & Asset Performance Inspecting properties to assess condition, maintenance needs, and design standards. Identifying planned works, improvement programmes, handovers, and defect sign-offs. Supporting development, acquisition, and disposal activity with technical inspections and defect management. Driving Service Improvement Investigating and resolving maintenance-related complaints. Turning lessons learned into practical service improvements that raise standards and resident satisfaction. Shaping Sustainability & Decarbonisation Helping to shape and deliver the organisation's decarbonisation strategy across homes, blocks, and estates. Identifying funding opportunities and supporting the delivery of energy efficiency and carbon reduction initiatives. What This Role Offers you as the Property & Maintenance Manager A genuine opportunity to own and influence property and compliance services Close working relationships with senior decision-makers Exposure to strategic sustainability and decarbonisation projects A role where your technical expertise directly improves homes and resident outcomes A values-driven organisation that takes safety, quality, and accountability seriously This role will appeal to an experienced Property, Asset, or Maintenance Manager with a strong Health & Safety and compliance background, who enjoys balancing hands-on technical oversight with strategic input. By applying for this Property & Contracts Manager post, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
03/03/2026
Full time
We're partnering with a values-led organisation to appoint an experienced Property & Maintenance Manager to take ownership of Health & Safety compliance, contractor performance, and the long-term condition of a diverse residential portfolio. This is a role for someone who enjoys real accountability, ensuring properties are safe, compliant, well-maintained, and future-ready while also playing a key role in shaping sustainability. You'll work closely with senior leadership, influence strategic decisions, and see the direct impact of your work on residents and communities. As the Property & Maintenance Manager, you will be: Leading Health & Safety & Compliance Taking full responsibility for delivering 100% Health & Safety compliance across the portfolio. Managing statutory and non-statutory compliance, contractor controls, and robust documentation and monitoring processes. Acting as a trusted technical partner to senior leadership on all H&S and property matters. Managing Contracts & Value for Money Specifying, tendering, and procuring maintenance and servicing contracts in line with procurement policy. Managing frameworks and service agreements to ensure quality, compliance, and strong value for money. Verifying completed works, variations, and invoices to ensure accuracy and transparency. Ensuring effective out-of-hours and emergency repair arrangements are always in place. Overseeing Property Condition & Asset Performance Inspecting properties to assess condition, maintenance needs, and design standards. Identifying planned works, improvement programmes, handovers, and defect sign-offs. Supporting development, acquisition, and disposal activity with technical inspections and defect management. Driving Service Improvement Investigating and resolving maintenance-related complaints. Turning lessons learned into practical service improvements that raise standards and resident satisfaction. Shaping Sustainability & Decarbonisation Helping to shape and deliver the organisation's decarbonisation strategy across homes, blocks, and estates. Identifying funding opportunities and supporting the delivery of energy efficiency and carbon reduction initiatives. What This Role Offers you as the Property & Maintenance Manager A genuine opportunity to own and influence property and compliance services Close working relationships with senior decision-makers Exposure to strategic sustainability and decarbonisation projects A role where your technical expertise directly improves homes and resident outcomes A values-driven organisation that takes safety, quality, and accountability seriously This role will appeal to an experienced Property, Asset, or Maintenance Manager with a strong Health & Safety and compliance background, who enjoys balancing hands-on technical oversight with strategic input. By applying for this Property & Contracts Manager post, you are agreeing to your CV being held on our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us. We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks. If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please follow us on Twitter or 'like' us on Facebook to keep updated with any future opportunities. Exact Sourcing is an equal opportunities employment agency.
Ready to take your block management career to the next level? Next Chapter Talent is proud to partner with a highly respected, privately owned property investment company in their search for a Block Manager. This is a standout opportunity for someone seeking more autonomy, stronger relationships, and real progression within a boutique, non-corporate setting. You'll be responsible for a diverse and sensibly sized portfolio of residential blocks in Prime Central London - including high-spec new builds, period conversions, and purpose-built estates - all within easy reach of the company's London base. This is a hands-on, relationship-driven role where you'll be trusted to deliver an exceptional standard of property management while building meaningful connections with residents and Directors. What Makes This Opportunity Different? Autonomy and Flexibility: Manage your portfolio your way, with trust and support from a small, close-knit team. Real Connection: Spend time on-site, build rapport with residents, and make a tangible impact. Diverse, High-End Portfolio: Enjoy variety in your day-to-day - no two sites are the same. Supportive Culture: Your voice matters, and your growth is a priority. Full Handover: You'll receive a thorough onboarding with guidance to ensure a smooth transition. Key Responsibilities: Oversee day-to-day operations across a well-maintained Central London portfolio Act as the key point of contact for leaseholders, residents, and Directors Ensure all properties meet compliance, health & safety, and building standards Manage major works projects from planning through to completion Conduct regular site inspections, coordinate contractors, and resolve maintenance issues Prepare budgets, monitor service charge expenditure, and provide accurate reporting What You'll Bring: 3+ years of experience in residential block management Suitably qualified - ATPI status is a requirement Strong relationship-building skills with a resident-first mindset A confident, proactive approach to managing RTMs/RMCs and stakeholder expectations Experience and compliance confident handling high rise blocks, major works and long-term maintenance plans Organised, solutions-focused, and passionate about high-quality service delivery What's On Offer: Competitive salary: £40,000 - £50,000 Generous holiday allowance Funded support for industry qualifications A clear path for career development and internal progression Friendly, professional working culture focused on people & process If you're an experienced Block Manager looking for a fresh opportunity where you can grow, be trusted, and have a real impact - this could be the place for you. Please note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. To learn more about this opportunity , please reach out to Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you're considering a new challenge or are recruiting for your team, please get in touch.
03/03/2026
Full time
Ready to take your block management career to the next level? Next Chapter Talent is proud to partner with a highly respected, privately owned property investment company in their search for a Block Manager. This is a standout opportunity for someone seeking more autonomy, stronger relationships, and real progression within a boutique, non-corporate setting. You'll be responsible for a diverse and sensibly sized portfolio of residential blocks in Prime Central London - including high-spec new builds, period conversions, and purpose-built estates - all within easy reach of the company's London base. This is a hands-on, relationship-driven role where you'll be trusted to deliver an exceptional standard of property management while building meaningful connections with residents and Directors. What Makes This Opportunity Different? Autonomy and Flexibility: Manage your portfolio your way, with trust and support from a small, close-knit team. Real Connection: Spend time on-site, build rapport with residents, and make a tangible impact. Diverse, High-End Portfolio: Enjoy variety in your day-to-day - no two sites are the same. Supportive Culture: Your voice matters, and your growth is a priority. Full Handover: You'll receive a thorough onboarding with guidance to ensure a smooth transition. Key Responsibilities: Oversee day-to-day operations across a well-maintained Central London portfolio Act as the key point of contact for leaseholders, residents, and Directors Ensure all properties meet compliance, health & safety, and building standards Manage major works projects from planning through to completion Conduct regular site inspections, coordinate contractors, and resolve maintenance issues Prepare budgets, monitor service charge expenditure, and provide accurate reporting What You'll Bring: 3+ years of experience in residential block management Suitably qualified - ATPI status is a requirement Strong relationship-building skills with a resident-first mindset A confident, proactive approach to managing RTMs/RMCs and stakeholder expectations Experience and compliance confident handling high rise blocks, major works and long-term maintenance plans Organised, solutions-focused, and passionate about high-quality service delivery What's On Offer: Competitive salary: £40,000 - £50,000 Generous holiday allowance Funded support for industry qualifications A clear path for career development and internal progression Friendly, professional working culture focused on people & process If you're an experienced Block Manager looking for a fresh opportunity where you can grow, be trusted, and have a real impact - this could be the place for you. Please note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. To learn more about this opportunity , please reach out to Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you're considering a new challenge or are recruiting for your team, please get in touch.
The opportunity An established residential managing agent is looking for an experienced Senior Property Manager to take ownership of one prestigious residential development in Central London . This is a rare role focused on quality over volume. You will manage a single flagship site rather than a large portfolio, giving you the time and autonomy to deliver a high standard of management while building strong client and resident relationships. If you enjoy working with premium developments, engaged stakeholders and a supportive internal team, this is a strong long-term move. The role You will act as the main point of contact for the development, taking full responsibility for day-to-day management and long-term planning. Key responsibilities include: Managing the full operational delivery of a high-end residential site Carrying out regular site inspections and maintaining presentation standards Managing contractors and service partners to ensure quality delivery Handling resident and stakeholder queries professionally and efficiently Overseeing compliance and building safety requirements Managing service charge budgets and reviewing expenditure Supporting Section 20 consultations and major works projects Preparing reports and attending board meetings What they're looking for Proven experience as a Property Manager or Senior Property Manager within residential block management Experience managing premium or complex developments Good understanding of leasehold legislation and compliance requirements Confident communicator with strong client management skills Comfortable working autonomously and taking ownership of a site Experience with property management software (MRI, Qube, Blockman or similar) Why apply? Manage one prestigious site rather than an overloaded portfolio High level of autonomy and trust Strong internal support and collaborative culture Hybrid working and flexibility Opportunity to work with high-quality assets and clients
03/03/2026
Full time
The opportunity An established residential managing agent is looking for an experienced Senior Property Manager to take ownership of one prestigious residential development in Central London . This is a rare role focused on quality over volume. You will manage a single flagship site rather than a large portfolio, giving you the time and autonomy to deliver a high standard of management while building strong client and resident relationships. If you enjoy working with premium developments, engaged stakeholders and a supportive internal team, this is a strong long-term move. The role You will act as the main point of contact for the development, taking full responsibility for day-to-day management and long-term planning. Key responsibilities include: Managing the full operational delivery of a high-end residential site Carrying out regular site inspections and maintaining presentation standards Managing contractors and service partners to ensure quality delivery Handling resident and stakeholder queries professionally and efficiently Overseeing compliance and building safety requirements Managing service charge budgets and reviewing expenditure Supporting Section 20 consultations and major works projects Preparing reports and attending board meetings What they're looking for Proven experience as a Property Manager or Senior Property Manager within residential block management Experience managing premium or complex developments Good understanding of leasehold legislation and compliance requirements Confident communicator with strong client management skills Comfortable working autonomously and taking ownership of a site Experience with property management software (MRI, Qube, Blockman or similar) Why apply? Manage one prestigious site rather than an overloaded portfolio High level of autonomy and trust Strong internal support and collaborative culture Hybrid working and flexibility Opportunity to work with high-quality assets and clients
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
28/02/2026
Full time
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.
26/02/2026
Full time
Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.
Job Title: Property Block Manager Salary: 40,000 - 50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of 40,000 - 50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company
26/02/2026
Full time
Job Title: Property Block Manager Salary: 40,000 - 50,000 per annum Location: Within the M25 Portfolio Size: Up to 600 residential units About the Role Our client, an established and independently owned residential property management company, is seeking an experienced and motivated Property Block Manager to join their growing team. The successful candidate will be responsible for the efficient and compliant management of a residential portfolio of up to 600 units, ensuring properties are maintained to a high standard and that clients and leaseholders receive a first-class service. Due to the independent nature of the business, this role offers a collaborative working environment with minimal hierarchy, allowing managers to have their opinions heard and to play an active part in the company's ongoing development and success. Key Duties and Responsibilities Full day-to-day management of a residential block portfolio in accordance with the terms of individual management agreements Acting as the primary point of contact for clients, leaseholders, and residents Preparation, management, and monitoring of annual service charge budgets Collection and control of service charge expenditure, ensuring costs remain within budget Arranging and conducting regular site inspections (generally once per week per development) to monitor cleanliness, repair standards, contractor performance, and overall condition of the buildings Identifying maintenance and repair requirements and instructing contractors accordingly Coordinating and supervising contractors and service providers to ensure works are completed to the required standard and within agreed timescales Overseeing health and safety compliance, including risk assessments, fire safety, and general building compliance Managing insurance claims from instruction through to resolution Responding to leaseholder and client enquiries professionally, efficiently, and within agreed timeframes Dealing with general leasehold matters and interpreting lease provisions when required Skills, Experience, and Qualifications Proven experience working as a Property Block Manager or similar residential property management role Strong knowledge of residential property management processes and procedures Excellent organisational and workload management skills, with the ability to manage multiple sites simultaneously Strong communication skills, both written and verbal, with a professional and customer-focused approach Ability to build and maintain strong working relationships with clients, leaseholders, contractors, and colleagues Confident using property management software Good working knowledge of Microsoft Office, particularly Excel and Word IRPM or TPI qualification desirable but not essential A proactive, solutions-focused approach to work Working Pattern Role is based within the M25 Site inspections are generally carried out once per week per development, in line with management agreements Combination of site-based and office-based working Benefits Competitive salary of 40,000 - 50,000 depending on experience 20 days annual leave plus Bank Holidays Quarterly social and team-building activities Salary sacrifice scheme for electric vehicles One-month paid sabbatical after 10 years' service, in addition to annual leave Supportive and collaborative working environment within an independently owned company
Commercial Property Manager - North London 50,000 - 70,000 (DOE) + Progression + Diverse Portfolio An established and forward-thinking property and asset management consultancy in North West London is seeking an experienced Commercial Property Manager to join its growing team. This is an excellent opportunity for a motivated professional looking to work across a varied commercial portfolio while developing their asset management and client-facing skills. About the Company We are a well-respected real estate consultancy with a strong reputation for delivering high-quality property and asset management services. Our business covers multiple sectors including Residential, Block Management, and Commercial Property, and we pride ourselves on building long-term relationships with both our clients and occupiers. Our Commercial team manages a diverse portfolio across the office, industrial, retail, and mixed-use sectors , offering genuine exposure to all aspects of commercial property management. You will work closely with experienced surveyors, legal professionals, and financial specialists, providing a supportive and collaborative environment. The Opportunity You will take responsibility for a portfolio of commercial properties, acting as the main point of contact for clients and tenants. The role offers a high level of autonomy and the chance to contribute to both day-to-day management and longer-term asset strategies. Working alongside senior team members and support staff, you will play a key role in delivering an efficient, professional, and proactive management service. Core Duties Preparing, reviewing, and monitoring service charge budgets and reconciliations Analysing expenditure and identifying opportunities to reduce costs and improve value Managing planned preventative maintenance programmes and contractor agreements Reviewing technical and condition reports and coordinating required works Overseeing site teams and managing managing agents or building staff where applicable Appointing and supervising contractors to ensure high service standards Ensuring statutory compliance and health & safety obligations are met Approving expenditure and processing invoices Liaising with business rates consultants and relevant authorities Monitoring arrears and working with internal and external teams to recover debt Carrying out regular site inspections Managing occupier on-boarding and exit processes Handling dilapidations matters and coordinating professional advice Working with letting agents to market vacant space Assisting with lease renewals, rent reviews, and negotiations Drafting basic property documentation and notices when required Managing legal instructions and correspondence with solicitors Responding effectively to client and tenant queries Preparing reports and attending client meetings Supporting strategic asset management initiatives Candidate Profile Degree educated, ideally in a property-related discipline At least 3 years' experience in commercial property management Good working knowledge of commercial leases and service charge processes Awareness of market trends and rental evidence Strong organisational and problem-solving skills Confident communicator with a client-focused approach Ability to manage competing priorities and work proactively Proficient in Microsoft Office and comfortable learning new systems Positive team player with a professional attitude What's on Offer Competitive salary of 50,000 - 70,000 , depending on experience Exposure to a varied and high-quality commercial portfolio Clear career progression and professional development Supportive and collaborative working environment Opportunity to develop asset management expertise Attractive benefits package This role would suit a driven and ambitious individual looking to join a growing consultancy and take the next step in their commercial property career. To apply or for a confidential discussion, please apply through the link or get in touch with Harry Ayre today. or call (phone number removed).
24/02/2026
Full time
Commercial Property Manager - North London 50,000 - 70,000 (DOE) + Progression + Diverse Portfolio An established and forward-thinking property and asset management consultancy in North West London is seeking an experienced Commercial Property Manager to join its growing team. This is an excellent opportunity for a motivated professional looking to work across a varied commercial portfolio while developing their asset management and client-facing skills. About the Company We are a well-respected real estate consultancy with a strong reputation for delivering high-quality property and asset management services. Our business covers multiple sectors including Residential, Block Management, and Commercial Property, and we pride ourselves on building long-term relationships with both our clients and occupiers. Our Commercial team manages a diverse portfolio across the office, industrial, retail, and mixed-use sectors , offering genuine exposure to all aspects of commercial property management. You will work closely with experienced surveyors, legal professionals, and financial specialists, providing a supportive and collaborative environment. The Opportunity You will take responsibility for a portfolio of commercial properties, acting as the main point of contact for clients and tenants. The role offers a high level of autonomy and the chance to contribute to both day-to-day management and longer-term asset strategies. Working alongside senior team members and support staff, you will play a key role in delivering an efficient, professional, and proactive management service. Core Duties Preparing, reviewing, and monitoring service charge budgets and reconciliations Analysing expenditure and identifying opportunities to reduce costs and improve value Managing planned preventative maintenance programmes and contractor agreements Reviewing technical and condition reports and coordinating required works Overseeing site teams and managing managing agents or building staff where applicable Appointing and supervising contractors to ensure high service standards Ensuring statutory compliance and health & safety obligations are met Approving expenditure and processing invoices Liaising with business rates consultants and relevant authorities Monitoring arrears and working with internal and external teams to recover debt Carrying out regular site inspections Managing occupier on-boarding and exit processes Handling dilapidations matters and coordinating professional advice Working with letting agents to market vacant space Assisting with lease renewals, rent reviews, and negotiations Drafting basic property documentation and notices when required Managing legal instructions and correspondence with solicitors Responding effectively to client and tenant queries Preparing reports and attending client meetings Supporting strategic asset management initiatives Candidate Profile Degree educated, ideally in a property-related discipline At least 3 years' experience in commercial property management Good working knowledge of commercial leases and service charge processes Awareness of market trends and rental evidence Strong organisational and problem-solving skills Confident communicator with a client-focused approach Ability to manage competing priorities and work proactively Proficient in Microsoft Office and comfortable learning new systems Positive team player with a professional attitude What's on Offer Competitive salary of 50,000 - 70,000 , depending on experience Exposure to a varied and high-quality commercial portfolio Clear career progression and professional development Supportive and collaborative working environment Opportunity to develop asset management expertise Attractive benefits package This role would suit a driven and ambitious individual looking to join a growing consultancy and take the next step in their commercial property career. To apply or for a confidential discussion, please apply through the link or get in touch with Harry Ayre today. or call (phone number removed).
Property Manager / Portfolio Manager (Residential) Location: North London Salary: £34,000 - £36,000 (negotiable and DOE) + KPI's plus Co Car Hours: Monday to Friday, 9:15am - 5:30pm We are seeking an experienced Residential Property Manager to oversee a large residential portfolio on behalf of a small number of key clients, including a local authority. The portfolio consists mainly of older residential properties that require ongoing cosmetic works and updated compliance. This role suits someone practical, organised, and confident managing day-to-day issues while keeping costs under control. You will be the main point of contact for landlords, tenants, contractors, and internal teams, ensuring rent collection, compliance, and maintenance are managed efficiently. Portfolio Approx. 200 residential units Supporting around 1-3 key clients Property types include: Blocks of flats/Studios Older properties requiring cosmetic improvement and compliance updates Some mixed-use buildings (shops with residential above) Tenancies primarily on ASTs Some tenants pay rent directly to the landlord Key Responsibilities Full management of a residential property portfolio Rent collection and arrears management Preparation of monthly landlord reports Acting as the main reporting contact for landlords Managing evictions where required, in line with legislation Ensuring all properties are compliant with current regulations Managing catch-up compliance works for older properties Overseeing maintenance and cosmetic works Obtaining quotes and managing contractors Controlling costs and working within budgets Liaising closely with internal rents and lettings teams Managing a portfolio of approx. 15-20 sites/buildings What We're Looking For Proven experience in residential property management Strong understanding of ASTs and landlord & tenant legislation Good working knowledge of property maintenance Experience managing older properties and remedial works Confident communicator with landlords, tenants, and contractors The Package Salary: £34,000 - £40,000 KPI-based bonus: up to £5,000 per year Monday to Friday, 9:15am - 5:30pm 28 days holiday Company car Free parking
23/02/2026
Full time
Property Manager / Portfolio Manager (Residential) Location: North London Salary: £34,000 - £36,000 (negotiable and DOE) + KPI's plus Co Car Hours: Monday to Friday, 9:15am - 5:30pm We are seeking an experienced Residential Property Manager to oversee a large residential portfolio on behalf of a small number of key clients, including a local authority. The portfolio consists mainly of older residential properties that require ongoing cosmetic works and updated compliance. This role suits someone practical, organised, and confident managing day-to-day issues while keeping costs under control. You will be the main point of contact for landlords, tenants, contractors, and internal teams, ensuring rent collection, compliance, and maintenance are managed efficiently. Portfolio Approx. 200 residential units Supporting around 1-3 key clients Property types include: Blocks of flats/Studios Older properties requiring cosmetic improvement and compliance updates Some mixed-use buildings (shops with residential above) Tenancies primarily on ASTs Some tenants pay rent directly to the landlord Key Responsibilities Full management of a residential property portfolio Rent collection and arrears management Preparation of monthly landlord reports Acting as the main reporting contact for landlords Managing evictions where required, in line with legislation Ensuring all properties are compliant with current regulations Managing catch-up compliance works for older properties Overseeing maintenance and cosmetic works Obtaining quotes and managing contractors Controlling costs and working within budgets Liaising closely with internal rents and lettings teams Managing a portfolio of approx. 15-20 sites/buildings What We're Looking For Proven experience in residential property management Strong understanding of ASTs and landlord & tenant legislation Good working knowledge of property maintenance Experience managing older properties and remedial works Confident communicator with landlords, tenants, and contractors The Package Salary: £34,000 - £40,000 KPI-based bonus: up to £5,000 per year Monday to Friday, 9:15am - 5:30pm 28 days holiday Company car Free parking
The Opportunity A well-established and highly regarded managing agent is looking to appoint a Senior Property Manager to oversee a high-end prime portfolio in Hertfordshire. This is a stable, well-supported environment where Property Managers are backed by strong internal teams, allowing you to focus on delivering a high standard of client and portfolio management. The Role You will take full ownership of a prime residential portfolio, managing key client relationships, overseeing on-site staff, and ensuring high-risk buildings are managed safely and compliantly. This position suits an experienced Senior PM who is confident operating autonomously and comfortable advising clients at a senior level. Key Responsibilities Full management of a high-end residential portfolio Oversight and management of High-Rise Residential Buildings (HRBs) Direct management and support of on-site staff Chairing client meetings and providing clear professional advice Managing compliance, building safety and operational standards Working closely with internal teams to ensure smooth delivery across the portfolio The Person ATPI or MTPI qualified (essential) Minimum 5 years' experience in residential block management Strong background managing HRBs Experience overseeing on-site staff and contractors Confident communicator with strong client-facing skills Organised, proactive and comfortable working independently
21/02/2026
Full time
The Opportunity A well-established and highly regarded managing agent is looking to appoint a Senior Property Manager to oversee a high-end prime portfolio in Hertfordshire. This is a stable, well-supported environment where Property Managers are backed by strong internal teams, allowing you to focus on delivering a high standard of client and portfolio management. The Role You will take full ownership of a prime residential portfolio, managing key client relationships, overseeing on-site staff, and ensuring high-risk buildings are managed safely and compliantly. This position suits an experienced Senior PM who is confident operating autonomously and comfortable advising clients at a senior level. Key Responsibilities Full management of a high-end residential portfolio Oversight and management of High-Rise Residential Buildings (HRBs) Direct management and support of on-site staff Chairing client meetings and providing clear professional advice Managing compliance, building safety and operational standards Working closely with internal teams to ensure smooth delivery across the portfolio The Person ATPI or MTPI qualified (essential) Minimum 5 years' experience in residential block management Strong background managing HRBs Experience overseeing on-site staff and contractors Confident communicator with strong client-facing skills Organised, proactive and comfortable working independently
A reputable property management company is seeking an experienced Senior Property Manager to oversee a high-end residential portfolio in Hertfordshire. This role involves full management of the portfolio, overseeing High-Rise Residential Buildings, and ensuring compliance and operational standards. Ideal candidates will have a minimum of 5 years' experience in block management, and possess an ATPI or MTPI qualification. Strong client communication skills and the ability to work independently are essential for this position.
21/02/2026
Full time
A reputable property management company is seeking an experienced Senior Property Manager to oversee a high-end residential portfolio in Hertfordshire. This role involves full management of the portfolio, overseeing High-Rise Residential Buildings, and ensuring compliance and operational standards. Ideal candidates will have a minimum of 5 years' experience in block management, and possess an ATPI or MTPI qualification. Strong client communication skills and the ability to work independently are essential for this position.
Are you an experienced Block Manager in North London ready for your next challenge? This is your chance to join a respected and forward-thinking property management company that's continuing to grow and invest in its people. Our client is looking for a confident, proactive professional who thrives on responsibility, enjoys variety, and takes genuine pride in delivering outstanding service. If you're passionate about residential property management and enjoy building strong relationships with leaseholders, contractors, and stakeholders, this role offers the perfect platform to make your mark! You'll be joining a well-structured, collaborative team where your expertise is valued, your voice is heard, and long-term career stability is a priority. What you'll be doing as the Block Manager: As Block Manager, you'll take ownership of a diverse residential portfolio, acting as the key point of contact and ensuring properties are managed efficiently, compliantly, and to a high standard. Your role will include: Being the go-to contact for leaseholders, delivering clear, professional, and timely communication Managing reactive maintenance from inspection through to completion, liaising with contractors and raising purchase orders Handling insurance matters, including claims and overseeing remedial works Ensuring statutory compliance by coordinating inspections and reports Managing licences, alterations, subletting, lease variations, and derogations, working closely with solicitors where required Addressing lease breaches and supporting legal processes when necessary Overseeing contractor performance, including cleaners and gardeners Administering Section 20 consultations from initial notices through to project completion Supporting service charge budgets, arrears management, and reporting Managing sales enquiries, LPE1 packs, inspections, and related documentation Preparing regular reports on arrears, licence breaches, and major works Liaising with managing agents and landlords to review budgets, approve expenditure, and coordinate planned works Managing parking spaces and garage licences within the portfolio No two days will be the same, making this an ideal role for someone who enjoys a varied and hands-on position. What they're looking for: At least 5 years' experience in residential block management Strong working knowledge of property legislation and best practice Excellent communication and relationship-building skills Highly organised, proactive, and confident juggling multiple priorities Comfortable working with leaseholders, contractors, solicitors, and managing agents Strong administrative, reporting, and problem-solving abilities Why Apply? This is a fantastic opportunity to join a reputable, stable business that values professionalism, initiative, and quality service. You'll enjoy a supportive working environment, a varied portfolio, and the chance to grow with a company that recognises and rewards expertise. Sound like the right move for you? Apply today. For further information, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
19/02/2026
Full time
Are you an experienced Block Manager in North London ready for your next challenge? This is your chance to join a respected and forward-thinking property management company that's continuing to grow and invest in its people. Our client is looking for a confident, proactive professional who thrives on responsibility, enjoys variety, and takes genuine pride in delivering outstanding service. If you're passionate about residential property management and enjoy building strong relationships with leaseholders, contractors, and stakeholders, this role offers the perfect platform to make your mark! You'll be joining a well-structured, collaborative team where your expertise is valued, your voice is heard, and long-term career stability is a priority. What you'll be doing as the Block Manager: As Block Manager, you'll take ownership of a diverse residential portfolio, acting as the key point of contact and ensuring properties are managed efficiently, compliantly, and to a high standard. Your role will include: Being the go-to contact for leaseholders, delivering clear, professional, and timely communication Managing reactive maintenance from inspection through to completion, liaising with contractors and raising purchase orders Handling insurance matters, including claims and overseeing remedial works Ensuring statutory compliance by coordinating inspections and reports Managing licences, alterations, subletting, lease variations, and derogations, working closely with solicitors where required Addressing lease breaches and supporting legal processes when necessary Overseeing contractor performance, including cleaners and gardeners Administering Section 20 consultations from initial notices through to project completion Supporting service charge budgets, arrears management, and reporting Managing sales enquiries, LPE1 packs, inspections, and related documentation Preparing regular reports on arrears, licence breaches, and major works Liaising with managing agents and landlords to review budgets, approve expenditure, and coordinate planned works Managing parking spaces and garage licences within the portfolio No two days will be the same, making this an ideal role for someone who enjoys a varied and hands-on position. What they're looking for: At least 5 years' experience in residential block management Strong working knowledge of property legislation and best practice Excellent communication and relationship-building skills Highly organised, proactive, and confident juggling multiple priorities Comfortable working with leaseholders, contractors, solicitors, and managing agents Strong administrative, reporting, and problem-solving abilities Why Apply? This is a fantastic opportunity to join a reputable, stable business that values professionalism, initiative, and quality service. You'll enjoy a supportive working environment, a varied portfolio, and the chance to grow with a company that recognises and rewards expertise. Sound like the right move for you? Apply today. For further information, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading property management firm in Greater London is seeking an experienced Property Manager to oversee a portfolio of residential properties. The successful candidate will manage financial budgeting, maintain compliance with regulations, and ensure high-quality service delivery. Ideal qualifications include a strong background in UK residential block management and proven client engagement skills. This role also offers a competitive benefits package, including hybrid working and enhanced pension options.
18/02/2026
Full time
A leading property management firm in Greater London is seeking an experienced Property Manager to oversee a portfolio of residential properties. The successful candidate will manage financial budgeting, maintain compliance with regulations, and ensure high-quality service delivery. Ideal qualifications include a strong background in UK residential block management and proven client engagement skills. This role also offers a competitive benefits package, including hybrid working and enhanced pension options.
The Opportunity We are seeking an experienced Property Manager to undertake the day-to-day management of a designated portfolio of residential properties, reporting to the Team Lead on an ongoing and daily basis. This role offers the opportunity to deliver a first-rate property management service in line with all legislative and statutory controls, as well as best practice guidance issued by the Royal Institution of Chartered Surveyors and The Property Institute. You will play a key role in maintaining high service standards, supporting client relationships, ensuring financial control, and contributing directly to the team's overall performance and profitability. The Role As Property Manager, you will be responsible for the effective management of your portfolio, ensuring compliance, financial control and excellent stakeholder engagement. Financial Management Contribute directly towards improving the team's profitability. Prepare detailed annual service charge budgets in accordance with portfolio procedures. Ensure appropriate consultation with lessees in respect of annual budgets, including the preparation of clear explanatory notes. Approve and sign correspondence relating to service charge budgets and final accounts. Monitor, control and review monthly and quarterly expenditure against budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure matters. Authorise invoices for payment, ensuring works or supplies have been properly incurred and satisfactorily completed. Leasehold Management Ensure insurance claims are properly submitted, estimates obtained, and claims progressed efficiently with underwriters. Maintain a strong working knowledge of individual leases and headleases, ensuring full compliance at all times. Plan, manage and monitor all maintenance and repair works, including specification, tendering and supervision where required. Oversee regular property inspections, maintaining comprehensive inspection notes and accurate health & safety records. Supervise and maintain the computerised property management system, including contractor records and contract documentation. Liaise with tenants, lessees and residents' associations, attending meetings including AGMs where required. Communication & Leadership Manage on-site and client staff where applicable, supervising key functions under the direction of the Team Lead. Communicate effectively with clients, leaseholders and contractors. Build and maintain strong relationships with key stakeholders. Health & Safety & Compliance Monitor and control all aspects of health and safety compliance, ensuring adherence to current legislation. Work collaboratively with the Head of Department on business strategy and growth initiatives. Contribute to tender submissions, proposals and client presentations. The Person We are seeking a commercially aware and proactive Property Manager with a strong background in UK residential block management. You will demonstrate excellent organisational skills, technical competence, and the ability to manage multiple priorities while delivering outstanding client service. Skills & Experience Demonstrable track record delivering services to clients within the UK real estate market, specifically residential block management. Strong working knowledge of residential property legislation, health and safety requirements, and professional guidance issued by statute, RICS and TPI. Experience preparing and managing service charge budgets. Experience overseeing maintenance and repair works and managing insurance claims. Experience working with residents' associations and attending AGMs. Experience managing or supervising staff. Additional Information Competitive benefits package including: Hybrid working - offering flexibility 25 days' holiday, increasing with service to a maximum of 30 days Enhanced auto enrolment pension scheme Life assurance Interest free season ticket loans Cycle to work scheme Flu and eye care vouchers Employee Assistance Programme Remote GP access Retail, leisure and lifestyle discount platform Family & wellbeing policy including enhanced maternity pay, menopause support, neurodiversity support, carer support and company sick pay Flexible Benefits Purchase up to 5 additional days' holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
18/02/2026
Full time
The Opportunity We are seeking an experienced Property Manager to undertake the day-to-day management of a designated portfolio of residential properties, reporting to the Team Lead on an ongoing and daily basis. This role offers the opportunity to deliver a first-rate property management service in line with all legislative and statutory controls, as well as best practice guidance issued by the Royal Institution of Chartered Surveyors and The Property Institute. You will play a key role in maintaining high service standards, supporting client relationships, ensuring financial control, and contributing directly to the team's overall performance and profitability. The Role As Property Manager, you will be responsible for the effective management of your portfolio, ensuring compliance, financial control and excellent stakeholder engagement. Financial Management Contribute directly towards improving the team's profitability. Prepare detailed annual service charge budgets in accordance with portfolio procedures. Ensure appropriate consultation with lessees in respect of annual budgets, including the preparation of clear explanatory notes. Approve and sign correspondence relating to service charge budgets and final accounts. Monitor, control and review monthly and quarterly expenditure against budget in conjunction with the line manager and partner. Liaise with Client Accounts on service charge income and expenditure matters. Authorise invoices for payment, ensuring works or supplies have been properly incurred and satisfactorily completed. Leasehold Management Ensure insurance claims are properly submitted, estimates obtained, and claims progressed efficiently with underwriters. Maintain a strong working knowledge of individual leases and headleases, ensuring full compliance at all times. Plan, manage and monitor all maintenance and repair works, including specification, tendering and supervision where required. Oversee regular property inspections, maintaining comprehensive inspection notes and accurate health & safety records. Supervise and maintain the computerised property management system, including contractor records and contract documentation. Liaise with tenants, lessees and residents' associations, attending meetings including AGMs where required. Communication & Leadership Manage on-site and client staff where applicable, supervising key functions under the direction of the Team Lead. Communicate effectively with clients, leaseholders and contractors. Build and maintain strong relationships with key stakeholders. Health & Safety & Compliance Monitor and control all aspects of health and safety compliance, ensuring adherence to current legislation. Work collaboratively with the Head of Department on business strategy and growth initiatives. Contribute to tender submissions, proposals and client presentations. The Person We are seeking a commercially aware and proactive Property Manager with a strong background in UK residential block management. You will demonstrate excellent organisational skills, technical competence, and the ability to manage multiple priorities while delivering outstanding client service. Skills & Experience Demonstrable track record delivering services to clients within the UK real estate market, specifically residential block management. Strong working knowledge of residential property legislation, health and safety requirements, and professional guidance issued by statute, RICS and TPI. Experience preparing and managing service charge budgets. Experience overseeing maintenance and repair works and managing insurance claims. Experience working with residents' associations and attending AGMs. Experience managing or supervising staff. Additional Information Competitive benefits package including: Hybrid working - offering flexibility 25 days' holiday, increasing with service to a maximum of 30 days Enhanced auto enrolment pension scheme Life assurance Interest free season ticket loans Cycle to work scheme Flu and eye care vouchers Employee Assistance Programme Remote GP access Retail, leisure and lifestyle discount platform Family & wellbeing policy including enhanced maternity pay, menopause support, neurodiversity support, carer support and company sick pay Flexible Benefits Purchase up to 5 additional days' holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more
Residential Estates Manager (Block / Property Management) Mayfair, London £55,000 £65,000 (DOE) Monday Friday On-site (5 days per week) We are recruiting for an experienced Residential Estates Manager to oversee a prestigious high-end residential portfolio based in Mayfair. The portfolio consists of prime, luxury buildings, including a number of listed and heritage properties, requiring a professional and service-led approach. This is a client-facing role suited to someone with strong block and residential property management experience, combined with a working knowledge of facilities management and building operations. Key Responsibilities: Manage a portfolio of premium residential buildings in Mayfair, ensuring high standards of service and presentation Act as the main point of contact and escalation point for residents and stakeholders within your patch Handle day-to-day tenant and communal area issues, ensuring prompt and professional resolution Liaise with contractors and service providers to deliver planned and reactive maintenance Work closely with Facilities Managers, Building Managers, General Managers, and other Property Managers across the wider estate Manage and control service charge budgets, including setting, monitoring, and reconciling expenditure Raise service charge demands and support budget preparation and year-end reconciliations Oversee compliance across buildings, including health & safety, fire safety, and statutory inspections Carry out regular site inspections and produce reports and action plans Support planned maintenance and minor works across the portfolio Ensure all activity aligns with managing agent and landlord standards and procedures Required Experience: Proven experience in residential block / property management Good working knowledge of facilities management and building services Experience managing service charge budgets and financial reporting Strong stakeholder and tenant management skills Comfortable working with contractors and managing agents Experience working with high-end or heritage / listed buildings is highly desirable Professional, well-presented, and confident in a client-facing environment Package: Salary: £55,000 £65,000 (DOE) Based in Mayfair Monday to Friday, fully site-based Excellent long-term career opportunity within a leading property management environment Apply now or contact us for a confidential discussion.
17/02/2026
Full time
Residential Estates Manager (Block / Property Management) Mayfair, London £55,000 £65,000 (DOE) Monday Friday On-site (5 days per week) We are recruiting for an experienced Residential Estates Manager to oversee a prestigious high-end residential portfolio based in Mayfair. The portfolio consists of prime, luxury buildings, including a number of listed and heritage properties, requiring a professional and service-led approach. This is a client-facing role suited to someone with strong block and residential property management experience, combined with a working knowledge of facilities management and building operations. Key Responsibilities: Manage a portfolio of premium residential buildings in Mayfair, ensuring high standards of service and presentation Act as the main point of contact and escalation point for residents and stakeholders within your patch Handle day-to-day tenant and communal area issues, ensuring prompt and professional resolution Liaise with contractors and service providers to deliver planned and reactive maintenance Work closely with Facilities Managers, Building Managers, General Managers, and other Property Managers across the wider estate Manage and control service charge budgets, including setting, monitoring, and reconciling expenditure Raise service charge demands and support budget preparation and year-end reconciliations Oversee compliance across buildings, including health & safety, fire safety, and statutory inspections Carry out regular site inspections and produce reports and action plans Support planned maintenance and minor works across the portfolio Ensure all activity aligns with managing agent and landlord standards and procedures Required Experience: Proven experience in residential block / property management Good working knowledge of facilities management and building services Experience managing service charge budgets and financial reporting Strong stakeholder and tenant management skills Comfortable working with contractors and managing agents Experience working with high-end or heritage / listed buildings is highly desirable Professional, well-presented, and confident in a client-facing environment Package: Salary: £55,000 £65,000 (DOE) Based in Mayfair Monday to Friday, fully site-based Excellent long-term career opportunity within a leading property management environment Apply now or contact us for a confidential discussion.
Block Manager / Property Manager Location: Borehamwood, Hertfordshire (Office-based) Salary: Competitive (dependent on experience) We are seeking an experienced Block Manager / Property Manager who is TPI or IRPM qualified and confident working with both Freeholders and Leaseholders. Our client is a well-established SME with over 10 years of success and an exceptionally low staff turnover a testament to their collaborative culture and commitment to delivering outstanding service to clients. This is a fantastic opportunity for someone looking for a long-term career with a supportive and growing business. The Role You will manage your own portfolio of developments located across London and the Home Counties. The role is office-based in Borehamwood, but you will be trusted to manage your workload independently without micromanagement. You will be fully supported by: An in-house accounts team handling service charge and accounting queries Your own assistant managing day-to-day client enquiries This structure allows you to focus on delivering a high-quality service and successfully managing your portfolio. About You TPI or IRPM qualified (or working towards) Proven experience in residential block/property management Strong communication and relationship-management skills Organised, proactive, and service-focused Our client truly bucks the trend of the industry they value their team, recognise good work, and offer a stable environment where you can grow with the business.
17/02/2026
Full time
Block Manager / Property Manager Location: Borehamwood, Hertfordshire (Office-based) Salary: Competitive (dependent on experience) We are seeking an experienced Block Manager / Property Manager who is TPI or IRPM qualified and confident working with both Freeholders and Leaseholders. Our client is a well-established SME with over 10 years of success and an exceptionally low staff turnover a testament to their collaborative culture and commitment to delivering outstanding service to clients. This is a fantastic opportunity for someone looking for a long-term career with a supportive and growing business. The Role You will manage your own portfolio of developments located across London and the Home Counties. The role is office-based in Borehamwood, but you will be trusted to manage your workload independently without micromanagement. You will be fully supported by: An in-house accounts team handling service charge and accounting queries Your own assistant managing day-to-day client enquiries This structure allows you to focus on delivering a high-quality service and successfully managing your portfolio. About You TPI or IRPM qualified (or working towards) Proven experience in residential block/property management Strong communication and relationship-management skills Organised, proactive, and service-focused Our client truly bucks the trend of the industry they value their team, recognise good work, and offer a stable environment where you can grow with the business.
Interaction is an industry leading staffing support specialist who have been invited to act on behalf of our prestigious property development client with the recruitment of an experienced Executive Block Manager based out of their amazing offices in Liverpool. We are currently taking applications from experienced Senior Block Managers to join and lead our clients leashold property team. This role is ideal for someone who has previously managed large scale block/property property management, leasehold accounts, or service charge environments and is confident handling high-volume credit activity, third-party solicitor engagement, and can provide clear, timely updates to the upper management team. Our client Or client is one of the fastest growing fully integrated property development businesses within the north west and offers to opportunity to shape and lead a block management team in line with the companies strategic growth plans as well as offer the opportunity to work in a collaborative, entrepreneurial working culture with a real focus on autonomy and ownership with opportunities for career development and long-term progression. Key Responsibilities Lead and line manage a team of Block Managers, providing coaching, objective setting, performance reviews, and professional development aligned with industry standards. Oversee service delivery across the Block Management portfolio, including site inspections, statutory compliance (fire safety, FRA/EWS1, asbestos, lifts), major works coordination, and tenant engagement. Lead, support, and oversee Block Managers on the mobilisation of new developments, ensuring all mobilisation actions such as asset gathering, contract setup, compliance checks, and resident engagement are completed timely and to a high standard. Act as senior escalation point for leaseholder, freeholder, and contractor issues if other Block Managers can't resolve. Maintain relationships with key clients, attend board meetings and AGMs, and present management and financial reports. Oversee annual service charge budgeting and financial performance across all blocks, ensuring budgets are robust and recovered. Ensure statutory compliance and health & safety requirements are fully met, escalating risks and implementing corrective actions. Implement and monitor standard operating procedures, KPIs, and audits to maintain operational quality and data integrity. Lead process improvement projects to improve efficiency, consistency, and customer experience. Benefits 25 days holiday plus bank holidays Competitive salary Birthday day off Medicash employee benefit plan Death in service Pension Cycle to work scheme Experience The successful candidate needs to - Have 4 years extensive block management experience (preferably within a large scale block/property environment). Have preferably been in a similar style property role for at least the last 7 years. Be proactive, organised and able to manage a fast-paced workload with a high degree of accuracy and professionalism. Have extensive experience in residential block or estate management with solid technical knowledge of leases, service charges, landlord and tenant legislation. Have proven leadership experience managing Block Managers or equivalent teams, with strong coaching and performance management skills. Have direct experience or strong understanding of mobilisation of new residential developments into block management portfolios. Hold professional qualifications preferred (IRPM, RICS or equivalent) or commitment to achieve. Have excellent communication, stakeholder management, and reporting skills. Be highly organised, able to manage multiple priorities and complex budgets. Proficient with property management systems and MS Office INDLIV
12/02/2026
Full time
Interaction is an industry leading staffing support specialist who have been invited to act on behalf of our prestigious property development client with the recruitment of an experienced Executive Block Manager based out of their amazing offices in Liverpool. We are currently taking applications from experienced Senior Block Managers to join and lead our clients leashold property team. This role is ideal for someone who has previously managed large scale block/property property management, leasehold accounts, or service charge environments and is confident handling high-volume credit activity, third-party solicitor engagement, and can provide clear, timely updates to the upper management team. Our client Or client is one of the fastest growing fully integrated property development businesses within the north west and offers to opportunity to shape and lead a block management team in line with the companies strategic growth plans as well as offer the opportunity to work in a collaborative, entrepreneurial working culture with a real focus on autonomy and ownership with opportunities for career development and long-term progression. Key Responsibilities Lead and line manage a team of Block Managers, providing coaching, objective setting, performance reviews, and professional development aligned with industry standards. Oversee service delivery across the Block Management portfolio, including site inspections, statutory compliance (fire safety, FRA/EWS1, asbestos, lifts), major works coordination, and tenant engagement. Lead, support, and oversee Block Managers on the mobilisation of new developments, ensuring all mobilisation actions such as asset gathering, contract setup, compliance checks, and resident engagement are completed timely and to a high standard. Act as senior escalation point for leaseholder, freeholder, and contractor issues if other Block Managers can't resolve. Maintain relationships with key clients, attend board meetings and AGMs, and present management and financial reports. Oversee annual service charge budgeting and financial performance across all blocks, ensuring budgets are robust and recovered. Ensure statutory compliance and health & safety requirements are fully met, escalating risks and implementing corrective actions. Implement and monitor standard operating procedures, KPIs, and audits to maintain operational quality and data integrity. Lead process improvement projects to improve efficiency, consistency, and customer experience. Benefits 25 days holiday plus bank holidays Competitive salary Birthday day off Medicash employee benefit plan Death in service Pension Cycle to work scheme Experience The successful candidate needs to - Have 4 years extensive block management experience (preferably within a large scale block/property environment). Have preferably been in a similar style property role for at least the last 7 years. Be proactive, organised and able to manage a fast-paced workload with a high degree of accuracy and professionalism. Have extensive experience in residential block or estate management with solid technical knowledge of leases, service charges, landlord and tenant legislation. Have proven leadership experience managing Block Managers or equivalent teams, with strong coaching and performance management skills. Have direct experience or strong understanding of mobilisation of new residential developments into block management portfolios. Hold professional qualifications preferred (IRPM, RICS or equivalent) or commitment to achieve. Have excellent communication, stakeholder management, and reporting skills. Be highly organised, able to manage multiple priorities and complex budgets. Proficient with property management systems and MS Office INDLIV
Overview Fire Safety Project Manager - London (Hybrid Working). 9 - 12 Months. £60k + excellent benefits. The Role: An established and values-driven housing organisation is seeking an experienced Fire Project Manager to lead the delivery of complex fire safety and building safety projects across London for a diverse residential portfolio. This is a key role responsible for managing major works and cyclical fire safety programmes, ensuring compliance with current legislation and delivering safe, high-quality outcomes for residents. Responsibilities Lead and manage complex fire safety projects and programmes across residential blocks Oversee consultants, Employer's Agents and contractors, ensuring projects are delivered on time, to budget and to a high standard Issue Contract Instructions and manage change control processes Carry out quality assurance inspections and monitor contractor performance Ensure full compliance with fire and building safety legislation, including Building Safety Act 2022, Fire Safety Act 2021, Regulatory Reform (Fire Safety) Order 2005, HHSRS, Decent Homes Standard and RSH Safety & Quality Standard Manage budgets, forecasts and financial reporting for fire safety programmes Engage with residents, providing clear communication and excellent customer care throughout works Work collaboratively with internal teams to embed strong health & safety and compliance practices About You You will be a confident and knowledgeable fire safety or building safety professional with proven experience delivering fire-related projects in a residential environment. Essential Minimum 3 years' experience managing complex fire safety projects or programmes Strong experience managing contracts, consultants and works contractors Excellent understanding of fire safety in residential buildings, particularly within major works and cyclical programmes Strong knowledge of building safety and fire safety legislation and its application in social / affordable housing Experience working in occupied buildings with a strong focus on resident engagement Strong project management, planning and organisational skills Desirable Recognised professional qualification in fire safety or building safety IFE, NEBOSH (Fire or Level 4), IOSH or equivalent Health & Safety qualification Construction or property-related qualification Experience working within housing associations, local authorities or supported housing What's on Offer Competitive salary Flexible and hybrid working arrangements Generous annual leave entitlement Pension scheme and additional benefits Opportunity to play a key role in improving building safety and resident outcomes
09/02/2026
Full time
Overview Fire Safety Project Manager - London (Hybrid Working). 9 - 12 Months. £60k + excellent benefits. The Role: An established and values-driven housing organisation is seeking an experienced Fire Project Manager to lead the delivery of complex fire safety and building safety projects across London for a diverse residential portfolio. This is a key role responsible for managing major works and cyclical fire safety programmes, ensuring compliance with current legislation and delivering safe, high-quality outcomes for residents. Responsibilities Lead and manage complex fire safety projects and programmes across residential blocks Oversee consultants, Employer's Agents and contractors, ensuring projects are delivered on time, to budget and to a high standard Issue Contract Instructions and manage change control processes Carry out quality assurance inspections and monitor contractor performance Ensure full compliance with fire and building safety legislation, including Building Safety Act 2022, Fire Safety Act 2021, Regulatory Reform (Fire Safety) Order 2005, HHSRS, Decent Homes Standard and RSH Safety & Quality Standard Manage budgets, forecasts and financial reporting for fire safety programmes Engage with residents, providing clear communication and excellent customer care throughout works Work collaboratively with internal teams to embed strong health & safety and compliance practices About You You will be a confident and knowledgeable fire safety or building safety professional with proven experience delivering fire-related projects in a residential environment. Essential Minimum 3 years' experience managing complex fire safety projects or programmes Strong experience managing contracts, consultants and works contractors Excellent understanding of fire safety in residential buildings, particularly within major works and cyclical programmes Strong knowledge of building safety and fire safety legislation and its application in social / affordable housing Experience working in occupied buildings with a strong focus on resident engagement Strong project management, planning and organisational skills Desirable Recognised professional qualification in fire safety or building safety IFE, NEBOSH (Fire or Level 4), IOSH or equivalent Health & Safety qualification Construction or property-related qualification Experience working within housing associations, local authorities or supported housing What's on Offer Competitive salary Flexible and hybrid working arrangements Generous annual leave entitlement Pension scheme and additional benefits Opportunity to play a key role in improving building safety and resident outcomes
