Job Description
Interim Allocation Officer - 3 Month Contract
Location: East London
Start: Within 2 Weeks
Rate: £25 - £27 per hour (Umbrella, Inside IR35)
Are you an experienced Allocations professional with a strong understanding of social housing, choice-based lettings and voids management? We're supporting a well-established East London housing provider who is looking for an Allocation Officer to join the team on an interim basis for an initial 3-month contract.
You'll play a key role in ensuring properties are allocated efficiently, legally and in line with policy, supporting vulnerable residents and maintaining a smooth end-to-end lettings process.
Key Responsibilities
- Manage the full allocations process from nomination to sign-up
- Assess and verify applicant eligibility in line with housing legislation and local policy
- Work closely with voids teams to minimise turnaround times
- Liaise with applicants, support agencies, local authorities and internal teams
- Prepare and issue offers, tenancy sign-up documentation and compliance paperwork
- Maintain accurate case notes and ensure all actions meet statutory requirements
- Provide excellent customer service to applicants, ensuring timely updates and communication
What We're Looking For
- Previous experience in allocations, lettings, voids, or a similar housing role
- Strong working knowledge of social housing legislation and allocation policies
- Excellent communication skills and ability to work with vulnerable applicants
- Ability to manage high volumes of cases and work to tight timescales
- Confidence working independently in a fast-paced environment
Contract Details
- 3-month interim contract
- Start within 2 weeks
- Interviews taking place next week
- Full-time, office-based/hybrid
- Competitive hourly rate
Location: East London
Start: Within 2 Weeks
Rate: £25 - £27 per hour (Umbrella, Inside IR35)
Are you an experienced Allocations professional with a strong understanding of social housing, choice-based lettings and voids management? We're supporting a well-established East London housing provider who is looking for an Allocation Officer to join the team on an interim basis for an initial 3-month contract.
You'll play a key role in ensuring properties are allocated efficiently, legally and in line with policy, supporting vulnerable residents and maintaining a smooth end-to-end lettings process.
Key Responsibilities
- Manage the full allocations process from nomination to sign-up
- Assess and verify applicant eligibility in line with housing legislation and local policy
- Work closely with voids teams to minimise turnaround times
- Liaise with applicants, support agencies, local authorities and internal teams
- Prepare and issue offers, tenancy sign-up documentation and compliance paperwork
- Maintain accurate case notes and ensure all actions meet statutory requirements
- Provide excellent customer service to applicants, ensuring timely updates and communication
What We're Looking For
- Previous experience in allocations, lettings, voids, or a similar housing role
- Strong working knowledge of social housing legislation and allocation policies
- Excellent communication skills and ability to work with vulnerable applicants
- Ability to manage high volumes of cases and work to tight timescales
- Confidence working independently in a fast-paced environment
Contract Details
- 3-month interim contract
- Start within 2 weeks
- Interviews taking place next week
- Full-time, office-based/hybrid
- Competitive hourly rate
About Joshua Robert Recruitment