Document Controller/Compliance Assistant

Document Controller / Compliance Assistant

&#(phone number removed); West Midlands
&#(phone number removed); Permanent
&#(phone number removed); Salary: DOE

Our client is a well-established retrofit and decarbonisation specialist, delivering a full range of sustainable energy and home-improvement measures to domestic properties. Their services include gas boiler replacements, external and internal wall insulation, underfloor and loft insulation, cavity wall insulation, solar PV installation, and air-source heat pumps.

Due to continued growth and a strong pipeline of work, they are seeking an experienced Document Controller / Compliance Assistant to join their office-based operations team in the West Midlands. This is a dual role, combining robust document-control responsibilities with hands-on compliance support within the social housing and retrofit sectors.

Core Responsibilities

• Document Controller Duties
• Document Management: Create, organise, store, and retrieve electronic and physical documents (drawings, reports, correspondence, etc.).
• Control & Tracking: Maintain consistent naming conventions, version control, and document registers. Track revisions and distribution to ensure a complete audit trail.
• Distribution: Issue documentation to relevant project teams, contractors, and stakeholders, ensuring the most up-to-date version is always accessible.
• Quality Assurance: Review documents for accuracy, completeness, and alignment with company standards and regulatory requirements.
• System Administration: Manage and maintain the Electronic Document Management System (EDMS), including supporting or training staff in its use.
• Compliance: Ensure all documentation aligns with relevant legislation and standards such as building safety, GDPR, and industry best practice.

Compliance Assistant Duties

• Administrative Support: Assist the Asset Management team with audit preparation, meeting coordination, and general compliance administration.
• PAS 25: Must have experience with PAS 25 requirements.
• Tenant Communication: Contact tenants to arrange essential safety checks (gas, fire, electrical, etc.), issuing letters, texts, or other communications.
• Record Keeping: Maintain accurate compliance records across all relevant areas.
• Contractor Coordination: Schedule and coordinate contractor appointments, ensuring work is completed to required standards.
• Data & Performance Monitoring: Track contractor performance and assist with compliance monitoring.
• Regulatory Adherence: Support compliance with legislation and standards relevant to social housing.

Skills & Qualifications

• Experience in a document control role, ideally within construction, retrofit, or social housing.
• Proficiency with EDMS platforms.
• Strong organisational and time-management skills.
• Knowledge of ISO (phone number removed):2018, the Golden Thread of information, and building safety legislation.
• Strong communication and stakeholder-engagement skills.
• Intermediate Microsoft Excel proficiency.
• Experience with PAS 25.
• Basic understanding of compliance principles, data protection, and health & safety legislation.
• A proactive, flexible, and detail-focused approach to work