Job Title: Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
01/04/2026
Full time
Job Title: Facilities Engineer (Multi-Skilled) Location : This role will support our South region and with the successful candidate ideally being based in the Oxford or Bristol area Salary: We are offering a salary of £35,000 - £40,000 depending on experience based on a 35 hours per week contract Job Type: Full Time, Permanent - Monday to Friday. Typical hours are 9:00-16:30 with flexibility to adjust your day as required. You'll be provided with a company van, fuel card and tablet as part of the equipment required for the role. The role: DB Cargo is recruiting a Facilities Engineer (internally known as a Facilities Operative) to support the management of our property portfolio and ensure the delivery of high-quality facilities management services. In this role, you'll oversee day-to-day facilities operations across our regional sites, helping us provide a safe, efficient, and well-maintained workplace. Reporting to the Facilities Manager, you will be hands-on in the operation, maintenance, and compliance of our facilities. Your work will directly contribute to creating a best-in-class environment for colleagues, customers, and visitors. What will you be doing? Carrying out planned preventative (PPM) and reactive maintenance across building systems, including mechanical, electrical, and fabric. Supporting the delivery of Total Facilities Management across operational and tenanted properties. Working alongside external contractors and in-house teams to complete tasks to agreed standards and deadlines. Assisting with small-scale project delivery, including refurbishments and estate improvements. Monitoring and maintaining accurate maintenance records, ensuring compliance with statutory regulations and internal policies. Identifying and escalating maintenance risks, hazards, and repair needs to the Facilities Manager. Providing support for compliance inspections, audits, and reporting activities. Ensuring all work is carried out safely, in line with health and safety procedures and company policies. Participating in emergency response and out-of-hours support (where required). Contributing to a culture of continuous improvement and cost efficiency within the FM team. What are we looking for? Background in facilities, building services, or a similar engineering role. Trade qualification in plumbing, electrical, HVAC, or fabric. Solid understanding of building systems and facilities management practices. Confident using CAFM systems and following planned schedules. Strong focus on detail, with a safety-first approach. Clear communicator and effective team player. Full UK driving licence and willingness to travel within the region. IOSH or equivalent Health & Safety certification is advantageous, as is experience with KPIs, SLAs, and contractor management. What matters to you? Here at DB Cargo, we offer range of benefits as part of your employment. These will include: 31 days paid holiday each year in addition to 2 public holidays (The public holidays are Christmas Day and New Year's Day) Defined Contribution pension scheme with generous employer contribution - up to 10% employer contribution Free on-site parking EV charging at selected sites Health Cash Plan Available Cycle to work Scheme Manager led recognition programme for employees who live our values Access to DB Learning world Annual pay reviews We are dedicated to your continuous professional development. Depending on your role we have specialist training programs, apprenticeships, development plans, courses and qualifications we can support you through. Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content We take the health and wellbeing of all employees seriously and provide access to an Employee Assistance Programme Please click APPLY to send your CV for this role. Candidates with experience of: Facilities Assistant, Facilities Technician, Facilities Services Operative (FSO), Facilities Coordinator, Building Service Worker / Attendant, Maintenance Assistant / Worker, General Maintenance Technician, may also be considered for this role.
FACILITIES COORDINATOR - LONDON Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Seasonal
FACILITIES COORDINATOR - LONDON Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About the Role: As our new Facilities Supervisor, you will be the operational backbone of a prestigious CBRE client office in London, delivering exceptional Hard and Soft Facilities Management directly to the occupier. Beyond your local client site, you will act as a key player within our broader global workplace team, collaborating with and supporting FM colleagues across all regions of the world to drive global initiatives. Despite the high-profile nature of the client site, we pride ourselves on a relaxed work environment, a collaborative team bond, and a genuine commitment to work-life balance. This is a highly visible, hands-on role where you will actively partner with site technicians to practically resolve issues (which includes occasional weekend work). What You'll Do: Operations & Service Delivery Hands-on Diagnostics: Actively assist site technicians with in-house maintenance tasks (M&E issues, small electrical works, water management, HVAC troubleshooting). Must be comfortable with physical tasks and working at heights (e.g., using ladders) to directly solve physical building issues. Proactive Building Management: Conduct site walkarounds, oversee remedial works, and ensure HVAC/plumbing operate effectively across office premises and the Company Flat. Hard & Soft Services: Assist in managing PPM schedules and reactive repairs. Act as the subcontractor lead for all hard & soft services. Site Support: Lead minor projects and space changes. Support staff onboarding/offboarding, conduct site inductions, and manage the Mail Room. Financial Management & Reporting Commercial Support: Take ownership of day-to-day financial administration. Request vendor quotes, raise Purchase Orders (POs), and process invoices. Budget Tracking: Actively participate in monthly accruals meetings to ensure accurate financial forecasting and budget alignment. CAFM & Contractor Liaison: Manage site logbooks and the CAFM system (Jira) for accurate work updates and routine PPM completion. Manage external suppliers, compare costs, and present monthly KPI reports to management. Team Leadership, H&S, & Client Engagement Lead Operations: Supervise site-dedicated cleaning teams, the Facilities Coordinator, the Mail Room, the helpdesk, and daily vendors. Oversee rotas, leave, and ensure SLAs are met. Mentorship: Cross-train staff, guide them through complex procedures, and build a collaborative team environment. Statutory Governance & Emergencies: Ensure 100% compliance with H&S legislation (Risk Assessments, COSHH, RAMS, audits). Act as Fire Warden and First Aider, providing logistics support during emergencies. Relationship Management: Act as the primary escalation point for the landlord, client, and service providers. Collaborate in client governance meetings to enhance service lines. What You'll Need: Experience & Qualifications Relevant experience in a commercial Workplace/FM environment, with demonstrable supervisory experience. IWFM certification is highly desirable. Health & Safety: Must hold an IOSH Managing Safely certificate (or obtain within the first year). NEBOSH is a plus. Technical & Practical Skills FM & Physical Aptitude: Practical understanding of Hard FM (M&E, HVAC, electrical, water). Willingness and physical ability to engage in manual work alongside technicians for fault diagnosis. Commercial Acumen: Exceptional organizational and mathematical skills to manage budgets, accruals, and calculate sophisticated figures for vendor management. Systems Fluency: Master-level IT literacy, including CAFM systems (Jira), Mac OS, and Google Workspace. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
31/03/2026
Full time
About the Role: As our new Facilities Supervisor, you will be the operational backbone of a prestigious CBRE client office in London, delivering exceptional Hard and Soft Facilities Management directly to the occupier. Beyond your local client site, you will act as a key player within our broader global workplace team, collaborating with and supporting FM colleagues across all regions of the world to drive global initiatives. Despite the high-profile nature of the client site, we pride ourselves on a relaxed work environment, a collaborative team bond, and a genuine commitment to work-life balance. This is a highly visible, hands-on role where you will actively partner with site technicians to practically resolve issues (which includes occasional weekend work). What You'll Do: Operations & Service Delivery Hands-on Diagnostics: Actively assist site technicians with in-house maintenance tasks (M&E issues, small electrical works, water management, HVAC troubleshooting). Must be comfortable with physical tasks and working at heights (e.g., using ladders) to directly solve physical building issues. Proactive Building Management: Conduct site walkarounds, oversee remedial works, and ensure HVAC/plumbing operate effectively across office premises and the Company Flat. Hard & Soft Services: Assist in managing PPM schedules and reactive repairs. Act as the subcontractor lead for all hard & soft services. Site Support: Lead minor projects and space changes. Support staff onboarding/offboarding, conduct site inductions, and manage the Mail Room. Financial Management & Reporting Commercial Support: Take ownership of day-to-day financial administration. Request vendor quotes, raise Purchase Orders (POs), and process invoices. Budget Tracking: Actively participate in monthly accruals meetings to ensure accurate financial forecasting and budget alignment. CAFM & Contractor Liaison: Manage site logbooks and the CAFM system (Jira) for accurate work updates and routine PPM completion. Manage external suppliers, compare costs, and present monthly KPI reports to management. Team Leadership, H&S, & Client Engagement Lead Operations: Supervise site-dedicated cleaning teams, the Facilities Coordinator, the Mail Room, the helpdesk, and daily vendors. Oversee rotas, leave, and ensure SLAs are met. Mentorship: Cross-train staff, guide them through complex procedures, and build a collaborative team environment. Statutory Governance & Emergencies: Ensure 100% compliance with H&S legislation (Risk Assessments, COSHH, RAMS, audits). Act as Fire Warden and First Aider, providing logistics support during emergencies. Relationship Management: Act as the primary escalation point for the landlord, client, and service providers. Collaborate in client governance meetings to enhance service lines. What You'll Need: Experience & Qualifications Relevant experience in a commercial Workplace/FM environment, with demonstrable supervisory experience. IWFM certification is highly desirable. Health & Safety: Must hold an IOSH Managing Safely certificate (or obtain within the first year). NEBOSH is a plus. Technical & Practical Skills FM & Physical Aptitude: Practical understanding of Hard FM (M&E, HVAC, electrical, water). Willingness and physical ability to engage in manual work alongside technicians for fault diagnosis. Commercial Acumen: Exceptional organizational and mathematical skills to manage budgets, accruals, and calculate sophisticated figures for vendor management. Systems Fluency: Master-level IT literacy, including CAFM systems (Jira), Mac OS, and Google Workspace. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Enterprise EMEA
Newcastle Upon Tyne, Tyne And Wear
Facilities Coordinator Would you like to become part of CBRE Global Workplace Solutions, whose clients are among the largest and most well-known companies in the world? Do you want to help maintain our high level of service and contribute to the continued development? Then this job might be for you! What can we offer you? Would you like to work for one of the industry's fastest growing suppliers with high ceilings and good personal development opportunities? At CBRE GWS, we consider people to be the most important asset we have in our business. It is people who make a difference in our company and for our customers. We are recruiting a Facilities Coordinator on a 6 Month FTC based in Newcastle or Edinburgh. As a Facilities Coordinator, you will collaborate with your colleagues to inspire customers and create great results every day. You will be an ambassador for a common approach within the operations team and represent CBRE and the client's brand, oversee the day-to-day operations of Facilities Services, provide high-quality customer service and experiences, and be the one who creates a fun and safe place to work, including office administration, health and safety activities, and ad-hoc service requests. As the ideal candidate, you will be customer-focused, highly motivated, proactive and show great initiative to keep the office running. As a Facility Coordinator, you will be responsible for all FM Services on our customers site. Although the position has an administrative focus, we are looking for a candidate with a background in Facility Management. In this Facility Coordinator position, you're not only tied to your desk, but you'll also conduct inspection rounds, check quality, cleanliness, and safety, and ensure that policies and procedures are implemented correctly. In addition to creating and maintaining purchase orders, you oversee the handling of issues and requests from the customer regarding the facility services provided. You ensure correct planning and execution of the work and monitor the quality. Role Responsibilities The purpose of this position is to provide assistance to the Facility Management team in the implementation of several functions related to building operations and maintenance of a facility, campus, or portfolio of buildings. Handling all kinds of inquiries - internal as well as external. Ensure that the service is top-notch. Act as an administrative link: Preparation of reports, invoicing and other administrative tasks in connection with everything related to the customer Be responsible for coordination - and planning and execution of special events and conferences for client-department and/or office events. Ordering and receiving shipments. Who are you? You are a person who has a positive approach to everyday life and has a good overview, so you are always at the forefront of your customers' and colleagues' needs and expectations. You must be flexible and structured. Experience Required Previous experience in similar role Excellent communication skills. Have a proactive approach and are open to new solutions. Can handle constantly changing situations in a dynamic environment. You have an eye for detail and what drives you is to deliver quality. Knowledge of and experience with finances will be an advantage. About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
31/03/2026
Contract
Facilities Coordinator Would you like to become part of CBRE Global Workplace Solutions, whose clients are among the largest and most well-known companies in the world? Do you want to help maintain our high level of service and contribute to the continued development? Then this job might be for you! What can we offer you? Would you like to work for one of the industry's fastest growing suppliers with high ceilings and good personal development opportunities? At CBRE GWS, we consider people to be the most important asset we have in our business. It is people who make a difference in our company and for our customers. We are recruiting a Facilities Coordinator on a 6 Month FTC based in Newcastle or Edinburgh. As a Facilities Coordinator, you will collaborate with your colleagues to inspire customers and create great results every day. You will be an ambassador for a common approach within the operations team and represent CBRE and the client's brand, oversee the day-to-day operations of Facilities Services, provide high-quality customer service and experiences, and be the one who creates a fun and safe place to work, including office administration, health and safety activities, and ad-hoc service requests. As the ideal candidate, you will be customer-focused, highly motivated, proactive and show great initiative to keep the office running. As a Facility Coordinator, you will be responsible for all FM Services on our customers site. Although the position has an administrative focus, we are looking for a candidate with a background in Facility Management. In this Facility Coordinator position, you're not only tied to your desk, but you'll also conduct inspection rounds, check quality, cleanliness, and safety, and ensure that policies and procedures are implemented correctly. In addition to creating and maintaining purchase orders, you oversee the handling of issues and requests from the customer regarding the facility services provided. You ensure correct planning and execution of the work and monitor the quality. Role Responsibilities The purpose of this position is to provide assistance to the Facility Management team in the implementation of several functions related to building operations and maintenance of a facility, campus, or portfolio of buildings. Handling all kinds of inquiries - internal as well as external. Ensure that the service is top-notch. Act as an administrative link: Preparation of reports, invoicing and other administrative tasks in connection with everything related to the customer Be responsible for coordination - and planning and execution of special events and conferences for client-department and/or office events. Ordering and receiving shipments. Who are you? You are a person who has a positive approach to everyday life and has a good overview, so you are always at the forefront of your customers' and colleagues' needs and expectations. You must be flexible and structured. Experience Required Previous experience in similar role Excellent communication skills. Have a proactive approach and are open to new solutions. Can handle constantly changing situations in a dynamic environment. You have an eye for detail and what drives you is to deliver quality. Knowledge of and experience with finances will be an advantage. About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Title: FM Helpdesk Coordinator Location: Bolton Salary: £27,000 - £30,000 The Client Our client are a dynamic and rapidly expanding leader in the construction and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Helpdesk Coordinator to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Helpdesk Coordinator - Facilities Management: As a Helpdesk Coordinator, you will play a vital role in supporting the efficient delivery of services by coordinating and managing both reactive and planned maintenance activities. You will be responsible for handling maintenance schedules, managing client enquiries, and ensuring that records are accurately updated in our clients CRM system. This role offers an exciting opportunity to work within a supportive and rapidly growing team where your skills will be valued, and your development will be encouraged. If you are organised, proactive, and enjoy working in a fast-paced environment, we want to hear from you Key Responsibilities of the Helpdesk Coordinator: You will coordinate reactive and planned maintenance schedules for electrical and commercial fit-out services. You will ensure that the CRM system is accurately updated with all relevant project data, including client communications and progress updates. As the point of contact for clients, you will provide updates on project status, address concerns, and ensure that all administrative documentation is accurate and up to date. You will facilitate communication between the helpdesk team and other departments to ensure smooth operations and will prioritise incoming requests, addressing urgent matters promptly. Additionally, you will support the team with general administrative duties to meet deadlines and maintain efficient operations. Essentials: - Previous experience in an administrative role within a busy construction or facilities management setting - Strong organisational skills and attention to detail - Experience with CRM systems (Big Change experience is advantageous but not essential) - Ability to manage multiple tasks and prioritise effectively in a fast-paced environment - Excellent communication skills, both written and verbal, with a strong client management focus - Ability to work independently as well as part of a team What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
31/03/2026
Full time
Title: FM Helpdesk Coordinator Location: Bolton Salary: £27,000 - £30,000 The Client Our client are a dynamic and rapidly expanding leader in the construction and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Helpdesk Coordinator to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Helpdesk Coordinator - Facilities Management: As a Helpdesk Coordinator, you will play a vital role in supporting the efficient delivery of services by coordinating and managing both reactive and planned maintenance activities. You will be responsible for handling maintenance schedules, managing client enquiries, and ensuring that records are accurately updated in our clients CRM system. This role offers an exciting opportunity to work within a supportive and rapidly growing team where your skills will be valued, and your development will be encouraged. If you are organised, proactive, and enjoy working in a fast-paced environment, we want to hear from you Key Responsibilities of the Helpdesk Coordinator: You will coordinate reactive and planned maintenance schedules for electrical and commercial fit-out services. You will ensure that the CRM system is accurately updated with all relevant project data, including client communications and progress updates. As the point of contact for clients, you will provide updates on project status, address concerns, and ensure that all administrative documentation is accurate and up to date. You will facilitate communication between the helpdesk team and other departments to ensure smooth operations and will prioritise incoming requests, addressing urgent matters promptly. Additionally, you will support the team with general administrative duties to meet deadlines and maintain efficient operations. Essentials: - Previous experience in an administrative role within a busy construction or facilities management setting - Strong organisational skills and attention to detail - Experience with CRM systems (Big Change experience is advantageous but not essential) - Ability to manage multiple tasks and prioritise effectively in a fast-paced environment - Excellent communication skills, both written and verbal, with a strong client management focus - Ability to work independently as well as part of a team What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
31/03/2026
Full time
Company Overview Facilities Services Provider Established in 1994, this leading UK facilities services provider specialises in Mechanical and Electrical (M&E) maintenance across commercial, retail, and industrial sectors. The business also delivers specialist services in water hygiene and managed services, operating 24/7, 365 days a year. With over 30 years of industry expertise and a workforce of more than 400 employees, the company operates nationwide from its headquarters in Scotland, supported by strategically located offices across the UK. Now part of a larger group, the business continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence. The company values diversity and inclusion, actively promoting equality and a workplace free from discrimination. Essential Duties & Responsibilities To read and review the specialist subcontractor reports/paperwork/certification applicable to their contract and discuss ongoing issues with specialist contractors ensuring works are complete and any outstanding or remedial works arising are communicated to the client and the Commercial Team for quotation. Assist with accurate reporting on compliance, SLAs, KPIs in-line in accordance with the contract terms and conditions. Ensuring our client s Permits system associated with all our works/our contractors works are accurate & up to date. Attendance at Weekly/Monthly Client & Contractor Meetings and record and minute all formal meetings between F&M contractor and the client. Manage, co-ordinate & assist with client seasonal activities/events which require clients involvement with a flexible work pattern required at times. Managing the engineers shift rotation programme to ensure the site adequate cover. Reviewing the engineers timesheets to make sure they are correct and complaint. Engage with clients internal departments to ensure the expected service levels are being delivered. Populating & providing client with all quotations & subsequently raising any orders once approved by the senior contracts manager. Skills & Qualifications Required Previous management experience of engineering teams, service partners & personnel. Experience in the FM industry. To be highly flexible in accordance with the challenging demands of a World-Class Retail & Leisure destination. Salary is circa £36,000 plus benefits 25 days holiday plus bank holidays
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London . The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements. Support/Monitor 3rd party maintenance supplier activities. Comply with HSE requirements as outlined within the SLA and as instructed by the company policy. Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards. Monitor and maintain stationery levels, post-room activity and other office facilities such as the printer and AV equipment. Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks. Co-ordinate with Security and report any faults on access entry system where necessary. Raise Purchase Orders for goods or services as required. Approve invoices; goods received notes and statements for payment purposes. Provide and arrange cover for the FM team as defined by line management. Person Specification Knowledge and awareness of the facilities management industry. Strong PC skills, MS Office. Good administrative skills. Well organised and good prioritisation and planning skills Ensuring that all FM services are delivered in a confident and efficient manner. Practical experience in working with supply partners. Customer services experience and the ability to communicate at all levels.
27/08/2025
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London . The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements. Support/Monitor 3rd party maintenance supplier activities. Comply with HSE requirements as outlined within the SLA and as instructed by the company policy. Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards. Monitor and maintain stationery levels, post-room activity and other office facilities such as the printer and AV equipment. Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks. Co-ordinate with Security and report any faults on access entry system where necessary. Raise Purchase Orders for goods or services as required. Approve invoices; goods received notes and statements for payment purposes. Provide and arrange cover for the FM team as defined by line management. Person Specification Knowledge and awareness of the facilities management industry. Strong PC skills, MS Office. Good administrative skills. Well organised and good prioritisation and planning skills Ensuring that all FM services are delivered in a confident and efficient manner. Practical experience in working with supply partners. Customer services experience and the ability to communicate at all levels.
