Property Manager

Company Overview

Our client is a multi award-winning, proactive letting agency based in the beautiful Old Town of Edinburgh, recognised for its professional approach and commitment to exceptional customer service. With a modern outlook and a strong focus on innovation, the team prides itself on creating a supportive and collaborative environment where every employee can thrive. Continuous training, career progression, and wellbeing are at the heart of the company culture.

Role Overview

An exciting opportunity has arisen for a Property Manager to join this forward thinking and customer focused lettings business in the heart of Edinburgh's Old Town. The successful candidate will take ownership of their own portfolio of properties, supported by an experienced administrator. This role suits a confident and organised individual who enjoys autonomy, problem-solving, and delivering industry-leading customer care in a fast-paced environment. You'll be joining a motivated and supportive team that values initiative, collaboration, and continuous improvement.

Property Manager Key Duties & Responsibilities

Manage your own portfolio of residential properties with administrative support.

Arrange inventories, check-ins, and check-outs.

Coordinate end of tenancy processes and dilapidation reports.

Handle deposit releases and disputes.

Prepare tenancy agreements and manage renewals.

Liaise with landlords and tenants, resolving queries promptly.

Submit insurance claims and oversee deposit disputes.

Carry out routine property inspections and provide landlord feedback.

Conduct property viewings when required.

Serve relevant tenancy notices in line with legislation.

Process rent warranty renewals and manage rent arrears.

Oversee HMO licence renewals and compliance.

Property Manager Key Skills & Experience

Proven experience within residential property management.

Excellent organisational and time management skills.

Strong communication and customer service abilities.

Proactive and solution-focused approach.

Ability to remain calm under pressure and manage competing priorities.

Professional presentation and attitude.

Full UK driving licence essential.

Letwell qualification or ARLA Technical Award desirable (funded study support available).

Property Manager Package & Benefits

Basic Salary: £27,000 - £30,000 (dependent on experience).

On Target Earnings (OTE): Competitive bonus structure linked to portfolio performance and retention.

Monday to Friday, 9:00am - 5:00pm.

Pool Car for appointments

Holiday Entitlement: 28 days (including bank holidays), rising to 30 days after 3 years and 35 days after 5 years.

Funded ARLA or equivalent industry qualifications.

Health & Wellbeing: Vitality Health Insurance.

Team Culture: Relaxed and supportive working environment with quarterly team events.