Housing Manager

Your new company
You'll be joining a small, well-established Housing Association based in Bristol that provides high-quality homes for independent individuals aged 55 and over. With a strong community focus and a commitment to maintaining excellent standards, the organisation manages a portfolio of 147 properties across Kingswood, Staple Hill, and Downend.The Housing Association operates with a values-led approach, placing residents at the heart of decision-making. It promotes equality, consistency, and collaboration, and encourages staff to take ownership of challenges and contribute to continuous improvement. You'll be part of a dedicated team working in a supportive environment where your leadership will directly impact the lives of residents and the future direction of the organisation.

Your new role
As Housing Manager, you will be responsible for overseeing all operational, strategic, and regulatory aspects of the organisation, ensuring high standards of service delivery and compliance. This is a part-time permanent role, working 20 hours per week, Monday to Friday. Flexibility is essential, as the role includes occasional evening attendance at Board and sub-committee meetings (minimum of 6 evenings per year). The working hours are pro rata to a full-time equivalent of 35 hours per week. The salary is aligned with the NJC Local Government Services pay scale, specifically SCP 35-38, which will be paid pro rata based on the part-time hours, resulting in 27000. You will lead a small team of five part-time staff, including Housing Officers, Finance and Admin support, and an Assistant Housing Manager. Your responsibilities will include:

- Ensuring compliance with the Regulator of Social Housing's consumer and economic standards.
- Managing complaints processes and liaising with the Housing Ombudsman.
- Preparing and presenting reports to the Board of Management and attending all relevant meetings.
- Overseeing asset management, including property updates, planned works, and contractor performance.
- Leading on budget preparation, financial monitoring, and annual audits.
- Exploring development opportunities and securing grant funding.
- Preparing and monitoring 3-year business plans to ensure financial viability.
- Managing health and safety in consultation with external advisors.
- Leading tenant satisfaction initiatives, including surveys and reporting.
- Supporting energy efficiency improvements and sustainability goals.

This is a hands-on leadership role that requires strategic thinking, operational oversight, and a strong commitment to customer service and regulatory compliance.
Annual Salary: 27000

What you'll need to succeed
To thrive in this role, you'll need:
- Senior-level experience in social housing.
- A recognised housing qualification (or willingness to obtain one).
- A Level 4 qualification in a relevant industry.

- Excellent communication and interpersonal abilities.
- Proficiency in IT systems, including Word, Excel, and housing management software.
- A valid driving licence and access to a vehicle.

Desirable:

- Experience in budget and asset management.
- Knowledge of housing law and regulatory frameworks.
- Contract management and property development experience.

What you'll get in return
- Competitive salary (NJC SCP 35-38, pro rata).
- 5.6 weeks annual leave (pro rata) plus bank holidays.
- Flexible working hours.
- Supportive and collaborative team environment.
- Opportunity to make a meaningful impact in a small, values-led organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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