9 jobs found

Job Title: Head of Service Location: South London Contract Type: Temporary (Ongoing) Day Rate: 700 - 750 per day Start Date: ASAP Overview: We are working with a dynamic and forward-thinking South London local authority to appoint a highly experienced Head of Service to lead the Repairs and Damp & Mould portfolio within their Housing Directorate. This is a senior interim role requiring a hands-on, strategic leader to take ownership of the responsive repairs service, while also developing and driving the council's approach to tackling damp, mould, and condensation issues across its housing stock. The role is pivotal in delivering safe, decent, and high-quality homes for residents, with a clear focus on compliance, customer satisfaction, and service improvement. Key Responsibilities: Provide strategic and operational leadership of the housing repairs , voids , and damp & mould services. Lead the council's response to damp and mould complaints, ensuring timely inspections, root cause identification, and robust resolution strategies. Oversee and improve the delivery of day-to-day repairs, ensuring performance targets and KPIs are consistently met. Drive transformation and continuous improvement within the service, enhancing resident satisfaction and operational efficiency. Ensure compliance with all relevant legislation, including housing health and safety rating system (HHSRS), landlord obligations, and regulatory standards. Develop and implement a proactive damp and mould strategy, working closely with internal teams, contractors, and residents. Lead a large multi-disciplinary team including surveyors, repairs operatives, case officers, and contract managers. Manage significant budgets and oversee contractual performance, particularly in relation to damp and mould remediation works. Provide regular reports and updates to senior leadership, councillors, and external bodies such as the Housing Ombudsman or Regulator of Social Housing where required. Ideal Candidate Profile: Substantial senior leadership experience in repairs and maintenance within a local authority or social housing provider . Demonstrable expertise in managing damp, mould, and disrepair issues at a strategic level. Strong technical understanding of property maintenance, building pathology, and HHSRS. Track record of delivering service transformation, driving improvements, and managing performance in housing repairs services. Confident managing large teams, complex budgets, and multiple contractors. Politically astute and highly responsive to emerging housing and compliance issues. Relevant professional qualifications in housing, construction, or surveying (e.g. CIH, RICS, CIOB) are desirable. To Apply: Please submit your CV and a short cover note highlighting your relevant experience. This is an urgent requirement, and early applications are strongly encouraged.

Job Description: My client is a leading contractor operating within the Planned and Reactive maintenance and social housing sectors. Due to continued expansion, they currently have an exciting opportunity for an Contracts Manager to join their Planned Works team. Working in partnership with their local authority client, the successful candidate will be responsible for the full running of the contract including program planning/scheduling works, KPI monitoring/performance improvement, SOR works, management of health and safety on site and managing a direct workforce of Contracts Supervisors, Multi Trade Operatives and Admin/Planning Team responsible for delivering all reactive/day to day repairs, voids and planned works. You will be responsible for the contract and the main point of contact for the client. Along with the management of the Planned Works repairs, you will also be for pre and post inspection of larger projects, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation, organising out off hours Rota and ensuring H&S levels are maintained. Contracts Manager Experience: Proven track record in leading and delivering response maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Experience managing large directly employed workforce including Supervisors and Multi-Trade Operatives Please call Michelle at 18 Rec for a confidential chat.

MMP Consultancy currently have an opportunity for a Senior Surveyor to join a Housing Association based in Surrey (Morden). This will be a permanent position paying £48,000 - £50,000p/a + £5425 Car Allowance. Purpose Of The Job * To be responsible for the management of the internal surveyors and supervision * of the work undertaken on behalf of the Trust by specialist consultants. * To provide professional technical and practical building surveying services for the * Trust in relation to its property assets, ensuring that all property related data is * accurate and current. * Within the resources available, to procure, manage and deliver to budget and * time the Trust's major works, planned and improvement programme in * accordance with the Trust's policies, procedures and timescales so that value for * money is achieved, all health & safety, legal and statutory obligations are met. * To ensure that tenants receive a customer focussed service and are involved in * planned and major repair programmes in accordance with the Trust's policies and * procedures. * To advise the Property Services Director about operational efficiencies and * provide support in maximising and monitoring performance. * To provide the Property Services Director with regular reports on all programmed * works and improvement budgets to ensure annual budget is spent according to * plan. * To monitor and review the stock database and ensure the Trusts' asset * management strategy is maintained to the appropriate standard. * To ensure that accurate and timely data including asset management, property, * budgetary and performance data is accurately recorded and reported, and that * corrective action is initiated in areas of own responsibility. * Collaborate with the Property Services Manager in the delivery of property * maintenance to the Trust's property portfolio. Principal Accountabilities: * Provide technical support and hold regular technical consultation with internal * and external surveyors as well as specialist consultants. * Ensure pre and post inspection regime of responsive repair and major works are * in place. * Plan and deliver planned works projects to ensure that good quality, value for * money works are delivered to the right buildings, at the optimum time. * Work collaboratively with internal and external stakeholders to ensure delivery is * compliant with contracts, specifications and schedule of rates. * Manage contractors' performance delivering building works at a project level * including H&S, quality, value and progress. * To ensure that decision-making and variations are fully documented. * To make sure that projects are administered effectively and that contractors are * monitored and managed robustly. * To monitor and report progress and expenditure on all projects. * To provide workload delivery, financial and contractor performance data. * To lead on the procurement of voids and planned works. * To produce, maintain and update specifications for work to be delivered. * To ensure timely investigation and response to complaints * To discharge all regulatory and procedural H&S obligations and ensure that * actions identified in risk assessments are appropriately prioritised and completed * and relevant systems updated. Title: Senior Surveyor Salary: £48,000 - £50,000p/a + £5425 Car Allowance Location: Surrey, Morden

The Company You will be joining a major MOD housing contract providing housing maintenance, response and voids across North West London. The Role You will manage operational & commercial performance within an area of responsibility to support delivery of the contract. You will be required to lead, manage and mentor the team, to drive exemplary performance in collaboration with the supply chain, managers and key stakeholders. You will have responsibility for 2 direct reports supervisors and 25 indirect engineers/scheduling team. Could this be for you? Previous experience in a operational management role within a housing environment is essential. HNC or equivalent, Electrical Engineering or Construction related discipline or equivalent experience H&S qualification Why apply? £50-60k + bonus and car package/allowance Government funded defence housing contract Excellent long term career prospects To phone number and ask for Robin

Our successful response maintenance team seek a Voids Supervisor to assist the Contracts Manager in creating specifications, programming works and leading our trade labour to ensure untenanted properties can be brought back up to re-let standards. You will be covering the Waverley Borough, working in residential properties and this role would suit an experienced tradesperson who thrives in a busy, fast paced and client facing supervisory role. Benefits include: A realistic and achievable performance reward scheme, we want you to feel challenged, but we want you to succeed Company car and outstanding private mileage scheme OR company van with fuel card Let us help you prepare for your future with an employer pension contribution of up to 3% 23 days annual leave, buy up to 5 days or sell up to 3 days per year We want our employees to have a well-balanced work/ life balance, therefore flexible working patterns would be considered. Access to an employee assistance program to support employee’s health and wellbeing Ian Williams have the reputation and expertise of working with Housing Associations and Local Authorities and are one of the UK’s leading property services contractors who deliver Responsive Maintenance/ Voids services. Importantly, we are a company who provide safe, secure and friendly working environments for our site and office-based teams. Therefore, we seek a Voids Supervisor who share these core values and can continue to facilitate the successful completion of our voids and responsive work on time, in budget and to the required standards. The Voids Supervisor role: Planning and supervising the running of void refurbishments and on occasion, day to day repairs, so the work is completed on time, to required quality and cost, effectively. Supervising direct labour and subcontractors Carrying out property surveys and the pricing up of the works accurately Organization of the workload, labour, plant and materials Ensuring compliance with statutory requirement, company policy and procedures on Health & Safety. Communicating targets, costs, progress, and variances back to client surveyors and management regularly. Managing site administration and records. Carrying out effective inductions to the workforce. What will you bring as a Voids Supervisor? A trade background (all trades considered) and qualified to NVQ level 2 or above/ equivalent is preferred. An SSSTS would also be advantageous but not essential Proven supervisory experience in a similar role preferably within a social housing or an insurance related environment You will be customer centric in your approach to monitoring productivity. This is at the heart of Ian Williams’ approach to their excellent relationships with customers/tenants, our directly employed operatives, subcontractors and the client. Therefore, you’ll genuinely value building and maintaining exceptional relationships. Strong organisational and IT skills with the ability to pick up inhouse computer systems, excel and Microsoft outlook as required. Additional Benefits include: Annual pay reviews Medical and life insurance Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers For information on all other additional benefits we do, to enhance your work/life balance please visit our website If you think you have what it takes to become our Voids Supervisor then click “Apply” now! About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity and all other characteristics that make us different

Contracts Manager (Repairs) Maidstone, Kent £56,000 Background Our client is excited to be setting out their next chapter. They have grown significantly over the past few years, building quality homes and investing in their local communities. Their ambition is to be the landlord of choice in Maidstone and mid Kent therefore they recognise that they need to continue to focus and strengthen their foundations to ensure their buildings are safe and they provide an excellent customer experience. Following the launch of their new Corporate Plan and Operations Service Strategy, now is an exciting time to be joining them. You will be part of a newly structured Property team in their Operations directorate and play a key role in shaping their future. What you'll be doing As Contracts Manager, you will manage the contracts in the Property department through the contract management framework. You will have responsibility for the application of excellent governance across all contracts, ensuring they are effective, responsive, deliver value for money and are compliant with best practice, regulatory and statutory requirements. You will be the point of contact for the response repair, voids and planned work contracts. You will lead on contract relationship management with contractors, consultants, customers, and stakeholders. More about you. What can you bring? They are looking for an individual that has a clear focus on performance – managing colleagues effectively, developing and growing the people around you. You will be driven, collaborative, a team player and want to do the right thing and do it to a high standard. You will have extensive experience in the delivery of planned and responsive maintenance services and property investment. You will have commercial awareness and experience of robust contract management. When and where you'll be doing it You will enjoy a 37 hour working week and earn an annual salary of circa £56,000 dependent upon your knowledge, skills and experience. Our client’s head office is in central Maidstone where you will be based in their new modern and bright office space which offers creative, collaborative and flexible ways of working. What will you get in return? Creating an environment which enables their people to thrive is crucial for them and their Total Reward package goes beyond your salary, designed to support you throughout your working life here. You’ll get: * 28 days annual leave per year (plus bank holidays) * Company Pension contribution and life assurance * Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. * An annual Wellbeing Fund Closing Date: Monday 10 August at Midnight Interviews: w/c Monday 17 August

A great opportunity has arisen for an experienced Regional Estate Manager to join a major FM company operating within the MoD in the Telford area. You will lead the Area team to meet all contract outputs and provide clear interface with the Employer Service Managers and Heads of Establishments. You will fully support the delivery of the contract within the remit of line reports, using knowledge of the properties and local conditions to ensure that the service is delivered to the highest of standards. Technical Responsibilities * Implement Service Delivery and Additional Works to meet business key performance indicators incorporating sustainable solutions and supporting the Sustainability agenda. * Drive service improvement through detailed analysis and understanding root cause. Provide clear improvement plans to demonstrate robust improvement actions. * Manage the performance and interface with the Helpdesk across the Area for Occupancy Management and Estate Management. * Undertaking inspections to ensure quality standards, both in terms of workmanship and materials, are maintained. * Adhere to risk registers and follow maintenance and management processes. * Ensure effective management of voids including security aspects. * Management of estate data including building condition surveys and to assist in the preparation of estimates for future Planned Maintenance works. * Ensure Additional Works are accurately recorded and these are processed effectively. * Report on compliance with Health, Safety, Sustainability, Quality and other statutory requirements People Responsibilities * Operational management of line reports and area team within operational scope/control, within policies and procedures laid down by the Company. * Management of Directly employed Engineers to deliver the response maintenance service including performance management, implementing safety systems and culture and applying innovative operating methods. . * Manage Area Relationships with DIO and area specific supply chain, in line with BS11000 Collaborative Business Relationships. * Attract, develop & retain sufficient numbers of suitably qualified and experienced skilled persons to fulfil the Service Delivery. * Communicate and promote Area participation in support of external accreditations and initiatives that are important to CarillionAmey and relevant Stakeholders. * Address customer complaints trends through MI and detailed analysis and apply lessons learned to reduce/ prevent further failures. Engage locally with DIO to provide details of improvement activities. * Point of contact for Local Chain of Command to manage local SFA issues in the area and make regular contact. Role Specific Responsibilities * Identify and produce and prioritise regional FASP to assist with quick spends when available. * Review AO Compentencies with Ops Support Managers to ensure all tasks are undertaken in line with the NHP contract * Assist RM to drive service delivery on all aspects of the contract to ensure targets are achieved and maintained. * Carry out independent inspection reviews with DIO counter part to ensure joined up approach in line with contract requirements * Proactively assist with the management of complaints and identify trends to reduce received and achieve and maintain contract target. * Review NPS scores to identify areas of failure and promote best practice across all supply chain partners to increase target to contracted target score. * Identify areas of improvement within the region for Supply Chains, Cost and AO models. * Identify initiatives to reduce cost base within Region Essential Requirements: * Significant practical experience in a management position within construction/facilities management environment, including: * Management of service delivery to achieve Performance Indicators * Stakeholder management * Performance management of supply chain * Excellent relationship management skills and understanding of End user surveys * Business finance, profit & loss * Strong negotiation, communication and interpersonal skills * Trade or HNC Qualification in Building/Civil Engineering or Electrical/Mechanical Engineering or equivalent substantial relevant experience * Health and Safety qualification at National Level 3, such as certificate in Occupational Health and Safety, SMSTS or another equivalent Working knowledge of CDM regulations Desirable Requirements: * Working knowledge of CDM regulations * IT literacy * Experience of operating in a military environment * Adept with continuous improvement tools and techniques * Previous experience of undertaking of or management of Authorised Persons duties (electrical, confined space or gas) * Familiarity of NEC3 contracting and requirements * Evidence of Continuous Professional Development * Use of WorkManager applications * Membership of relevant recognised professional body If your CV demonstrates that you meet the above requirements then apply now! Call Joey on (Apply online only) for more info

A great opportunity has arisen for an experienced Housing Maintenance Manager to join a major FM company working within the MoD at Larkhill near Salisbury in Wiltshire. You will be responsible for the property maintenance of a portfolio of MoD properties and infrastructure within a designated area. You will also manage Supply Chain to ensure that all statutory, mandatory and reactive performance indicators are consistently achieved within area of responsibility. Technical Responsibilities * Oversee the effective, compliant and timely delivery of void preparation, maintenance and response works in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies. * Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved. * Review Risk Assessments and Method Statements to ensure they are to an acceptable standard. * Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems. * Undertake inspections on the service delivery in accordance with the levels defined for an agreed area and all issues are recorded and actioned accordingly * Ensure that M&E equipment, boilers and the like, are correctly set to work (controls set back for frost protection or heating systems drained and disabled), tested and commissioned. Witnessing the commissioning and testing of new equipment is being carried out by competent supply chain operatives. * Ensure empty properties (voids) are inspected regularly and meet the required standard * Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person * Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person * Act as first point of contact for properties within the portfolio and liaise with operational management to ensure outstanding works are tracked to completion Essential Requirements * Demonstrable experience of managing and supervising staff in Construction, Property Maintenance or related field including: o Management of the operational delivery of Housing Property Management tasks o Leading an operational team to achieve KPIs o Planning, directing and controlling activities o Management of Safe Systems of Work * Demonstrable experience of working in a collaborative environment. * Experience of supervising site operations, including: o Planning, directing and controlling activities o Agreeing scope and priorities of work o Proactive performance management o Ability to solve problems and make decisions * HND level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience * Management level qualification in H&S and Environment (e.g. SMSTS) * Continuing Professional Development Desirable Requirements * Significant practical experience in Construction, Property Maintenance or related field including: o Experience of operating in an MOD environment o Working knowledge of CDM regulations o Experience of the Asbestos at Work Act, DDA, energy performance, Sustainability etc. o NEC3 contract requirements * Familiarity with geography and establishments within area of responsibility * Associate Member of British Institute of Facilities Management * Accredited training qualification in : o Asbestos Responsible Person o Legionella Responsible Person o Authorised Person Training o Emergency First Aid o Fire Safety * Familiarisation with: o WorkManager applications o Developed IT skills (e.g. Excel, Word etc.) If your CV clearly demonstrates the above then apply now. Please call Joey on (Apply online only) or email joey @ (url removed)

A great opportunity has arisen for an experienced Housing Maintenance Manager to join a major FM company working within the MoD in Deepcut near Camberley, Surrey. You will be responsible for the property maintenance of a portfolio of MoD properties and infrastructure within a designated area. You will also manage Supply Chain to ensure that all statutory, mandatory and reactive performance indicators are consistently achieved within area of responsibility. Technical Responsibilities * Oversee the effective, compliant and timely delivery of void preparation, maintenance and response works in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies. * Monitor Supply Chain service delivery, value for money, quality and safe working to ensure all performance indicators are consistently achieved. * Review Risk Assessments and Method Statements to ensure they are to an acceptable standard. * Review site risk registers, follow maintenance and management processes and notify Management of any defects on equipment or systems. * Undertake inspections on the service delivery in accordance with the levels defined for an agreed area and all issues are recorded and actioned accordingly * Ensure that M&E equipment, boilers and the like, are correctly set to work (controls set back for frost protection or heating systems drained and disabled), tested and commissioned. Witnessing the commissioning and testing of new equipment is being carried out by competent supply chain operatives. * Ensure empty properties (voids) are inspected regularly and meet the required standard * Ensure compliance with the Asbestos register and management plan and, where required, take on the duties of Asbestos Responsible Person * Ensure compliance with the Legionella management plan and, where required, take on the duties of Legionella Responsible Person * Act as first point of contact for properties within the portfolio and liaise with operational management to ensure outstanding works are tracked to completion Essential Requirements * Demonstrable experience of managing and supervising staff in Construction, Property Maintenance or related field including: o Management of the operational delivery of Housing Property Management tasks o Leading an operational team to achieve KPIs o Planning, directing and controlling activities o Management of Safe Systems of Work * Demonstrable experience of working in a collaborative environment. * Experience of supervising site operations, including: o Planning, directing and controlling activities o Agreeing scope and priorities of work o Proactive performance management o Ability to solve problems and make decisions * HND level qualification in a Building/Civil Engineering or Electrical/ Mechanical Engineering or a related discipline or equivalent experience * Management level qualification in H&S and Environment (e.g. SMSTS) * Continuing Professional Development Desirable Requirements * Significant practical experience in Construction, Property Maintenance or related field including: o Experience of operating in an MOD environment o Working knowledge of CDM regulations o Experience of the Asbestos at Work Act, DDA, energy performance, Sustainability etc. o NEC3 contract requirements * Familiarity with geography and establishments within area of responsibility * Associate Member of British Institute of Facilities Management * Accredited training qualification in : o Asbestos Responsible Person o Legionella Responsible Person o Authorised Person Training o Emergency First Aid o Fire Safety * Familiarisation with: o WorkManager applications o Developed IT skills (e.g. Excel, Word etc.) If your CV clearly demonstrates the above then apply now. Please call Joey on (Apply online only) or email joey @ (url removed)